Accenture Contract with Dixons Carphone Extended
August 18 2016 - 2:57AM
Business Wire
Accenture (NYSE:ACN) today announced it has extended its
contract with Dixons Carphone, Europe's leading specialist
electrical and telecoms retailer and services company, to support
its system integration work following the merger between Carphone
Warehouse and Dixons Retail in August 2014.
Under the agreed multi-year agreement, Accenture will extend its
provision of application development and maintenance services to
the business. It will also help grow the group’s Connected World
Services platform “honeyBee,” an industry-leading guided sales and
customer experience platform that Dixons Carphone has developed in
collaboration with Accenture.
Through this work Accenture will support Dixons Carphone to
further develop its digital platforms to best serve its customers.
This agreement will enable Dixons Carphone to reduce operating
costs and accelerate digital transformation across the
organisation.
Matt Prebble, Managing Director of Accenture’s Retail practice
in the United Kingdom and Ireland, commented: “Retailers must adapt
and evolve constantly if they are to grow and succeed in this
rapidly changing global marketplace. We look forward to helping
Dixons Carphone evolve its businesses as they accelerate towards
digital transformation.”
David Hennessy, IT Director of Dixons Carphone, commented: “This
is testament to our long-established track record of successful
collaboration with Accenture and we are delighted to be continuing
our relationship. We are the retailer people trust to bring
technology to life in a way that works for them and we are
confident in Accenture’s ability to support us in the next stage of
our development.”
About Accenture
Accenture is a leading global professional services company,
providing a broad range of services and solutions in strategy,
consulting, digital, technology and operations. Combining unmatched
experience and specialized skills across more than 40 industries
and all business functions – underpinned by the world’s largest
delivery network – Accenture works at the intersection of business
and technology to help clients improve their performance and create
sustainable value for their stakeholders. With approximately
375,000 people serving clients in more than 120 countries,
Accenture drives innovation to improve the way the world works and
lives. Visit us at www.accenture.com.
About Dixons Carphone
Dixons Carphone plc is Europe's leading specialist electrical
and telecommunications retailer and services company, employing
over 42,000 people in eleven countries.
Focused on helping customers navigate the connected world,
Dixons Carphone offers a comprehensive range of electrical and
mobile products, connectivity and expert after-sales services from
the Geek Squad and Knowhow.
Dixons Carphone's primary brands include Carphone Warehouse and
CurrysPCWorld in the UK & Ireland, Elkjøp, Elkjøp Phonehouse,
Elgiganten, Elgiganten Phonehouse, Gigantti and Lefdal in the
Nordic countries, Kotsovolos in Greece, Dixons Travel in a number
of UK & Ireland airports and Phone House in Spain. Our key
service brands include Knowhow in the UK, Ireland and the Nordics,
and Geek Squad in the UK, Ireland and Spain.
Business-to-business (B2B) services are provided through
Connected World Services, PC World Business and Carphone Warehouse
Business. Connected World Services aims to leverage the Group's
existing expertise, operating processes and technology to provide a
range of services to businesses.
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version on businesswire.com: http://www.businesswire.com/news/home/20160817006078/en/
AccentureAleks Vujanic,
+44-7500-974-814aleks.vujanic@accenture.com
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