LOD, Israel, Jan. 23, 2018
/PRNewswire/ --
Highlights
- New Voice.AI business unit operates in parallel with
AudioCodes' core voice networking business unit
- Artificial intelligence and machine learning technologies help
deliver conversational analytics, enhanced productivity and
actionable insights
- AudioCodes has a large global install base of enterprise
session border controllers (SBC) and media gateways, including at
strategic network junctions of internal and external communications
of Fortune 5000 enterprises, which will be leveraged to introduce
new Voice.AI products and services
Details
AudioCodes (NASDAQ: AUDC), a leading vendor of advanced voice
networking and media processing solutions for the digital
workplace, today announced the new Voice.AI business unit, which
builds on AudioCodes Voca speech recognition technology and
SmartTAP call recording solution in combination with advanced
artificial intelligence (AI) technologies to deliver conversational
analytics, productivity and actionable insights for businesses. The
new business unit will operate in parallel to the existing Voice
Networking unit which constitutes the core of AudioCodes' business
operations.
Verbal communications remain the most effective method for
complex and critical business transactions and conversations. Yet,
most verbal communication is not recorded and is not converted into
actionable insights that can help enhance business productivity.
AudioCodes is well positioned to help businesses become more
productive by capitalizing on a large global install base of
enterprise session border controllers (SBC) and media gateways,
including at strategic network junctions of internal and external
communications of Fortune 5000 enterprises, and with over 100
million ports deployed.
AudioCodes SmartTAP provides enterprises with session recording
of IM, voice, video and content sharing for compliance and
productivity improvement. Developed over the past seven years,
SmartTAP has been adopted largely by financial and utility
companies, as well as healthcare and educational institutions.
AC Voca, AudioCodes' voice recognition technology and cloud
service, provides enterprises with a set of voice-driven enterprise
call routing solutions aimed at improving employee productivity and
automating customer calls. Developed by a dedicated team of
linguists and speech experts, AC Voca delivers a seamless voice
interface and high recognition accuracy, along with conversational
voice bot capabilities.
"We at AudioCodes pride ourselves as a leading provider of voice
DNA to the evolving digital workplace. Voice is the most
fundamental form of human communications" said Shabtai Adlersberg, President and Chief
Executive Officer of AudioCodes. "We believe that verbal business
communications represent untapped potential for productivity
enhancements and actionable insights. With the new Voice.AI
business unit, we are leveraging our large install base and
extensive technological know-how to enable large enterprises to
realize business benefits from day-to-day conversations."
Follow AudioCodes' social media channels:
AudioCodes invites you to join our online community and follow
us on: AudioCodes Voice Blog, LinkedIn, Twitter, Facebook, and
YouTube.
To download AudioCodes' investor relations app, which offers
access to its SEC filings, press releases, videos, audiocasts and
more, please visit Apple's App Store
for the iPhone and iPad or Google Play for Android mobile
devices.
About AudioCodes
AudioCodes Ltd. (NASDAQ, TASE: AUDC) is a leading vendor of
advanced voice networking and media processing solutions for the
digital workplace. AudioCodes enables enterprises and service
providers to build and operate all-IP voice networks for unified
communications, contact centers, and hosted business
services. AudioCodes offers a broad range of innovative
products, solutions and services that are used by large
multi-national enterprises and leading tier-1 operators around the
world.
For more information on AudioCodes, visit
http://www.audiocodes.com.
Statements concerning AudioCodes' business outlook or future
economic performance; product introductions and plans and
objectives related thereto; and statements concerning assumptions
made or expectations as to any future events, conditions,
performance or other matters, are "forward-looking statements'' as
that term is defined under U.S. Federal securities laws.
Forward-looking statements are subject to various risks,
uncertainties and other factors that could cause actual results to
differ materially from those stated in such statements. These
risks, uncertainties and factors include, but are not limited to:
the effect of global economic conditions in general and conditions
in AudioCodes' industry and target markets in particular; shifts in
supply and demand; market acceptance of new products and the demand
for existing products; the impact of competitive products and
pricing on AudioCodes' and its customers' products and markets;
timely product and technology development, upgrades and the ability
to manage changes in market conditions as needed; possible need for
additional financing; the ability to satisfy covenants in the
Company's loan agreements; possible disruptions from acquisitions;
the ability of AudioCodes to successfully integrate the products
and operations of acquired companies into AudioCodes' business; and
other factors detailed in AudioCodes' filings with the U.S.
Securities and Exchange Commission. AudioCodes assumes no
obligation to update the information in this release.
©2018 AudioCodes Ltd. All rights reserved. AudioCodes, AC, HD
VoIP, HD VoIP Sounds Better, IPmedia, Mediant, MediaPack, What's
Inside Matters, OSN, SmartTAP, User Management Pack, VMAS,
VoIPerfect, VoIPerfectHD, Your Gateway To VoIP, 3GX, VocaNom,
AudioCodes One Voice and CloudBond are trademarks or registered
trademarks of AudioCodes Limited. All other products or trademarks
are property of their respective owners. Product specifications are
subject to change without notice.
Company
Contact
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IR Agency
Contact
|
Shirley Nakar - Orgad
Director,
Investor Relations
AudioCodes
Tel:
+972-3-976-4000
shirley@audiocodes.com
|
|
Philip
Carlson/Elizabeth Barker
KCSA Strategic
Communications
Tel:
+1-212-896-1233
audc@kcsa.com
|
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SOURCE AudioCodes