Amdocs Enhances Mobile Financial Services Solution: Introduces New Capabilities to Drive Mobile Financial Services Adoption a...
March 03 2015 - 6:00AM
At Mobile World Congress, Amdocs (Nasdaq:DOX), the leading provider
of customer experience solutions, today announced enhancements to
its recently announced Mobile Financial Services (MFS) solution
that enables secure, affordable and accessible financial services.
Among the solution's new capabilities is the ability for consumers
to make ‒ and online merchants to accept ‒ payment from mobile
wallet accounts over the Web. The enhanced solution will also help
MFS providers, such as mobile network operators, banks and other
financial institutions to attract new customer segments and improve
agent efficiency to deliver a better customer experience.
Delivered over a public or private cloud, the Amdocs Mobile
Financial Services solution delivers a single mobile wallet from
which users can manage and control their finances while enabling a
wide selection of highly secure financial services. With a
dedicated center of excellence and business accelerator services,
network operators and financial institutions can roll out and
operate the solution with maximum cost efficiencies.
Amdocs Mobile Financial Services solution enhancements:
- Online merchant checkout payments supports the
fast growth of e-commerce in emerging markets with online retailers
able to accept e-money on their website checkout page from a
consumer's mobile wallet account. The solution enables any
consumer to register with an MFS provider's mobile wallet service
and use the account for online shopping. This provides an
alternative payment method and removes customer dependency on a
credit card or bank account to make an online purchase. At the same
time, the retailer's costs are reduced given the favorable
transaction charges compared to a card payment and their reliance
on cash on delivery is removed.
- One-click bulk transactions attracts new
customer segments by enabling high-volume transactions, such as
mass-user registrations and payment transfers, including salary and
government benefits disbursements that can be processed in one
click.
- A unified wallet solution for MFS agents
increases their efficiency by enabling them to use one
wallet for both top-up and MFS transactions such as payment and
money transfer, thus eliminating the need to fund two separate
wallets, making customer transactions more efficient and leading to
a better customer experience.
- Priority wallet gives MFS providers
flexibility for applying varying rules and fees for different
transactions and services.
"In economies still dominated by cash transactions, increasing
usage, building the ecosystem and user adoption are among the
biggest challenges for mobile financial service providers," said
Patrick McGrory, division president for Amdocs' emerging offerings.
"Until now, the vast majority of global mobile money transactions
were either mobile airtime purchases or person-to-person transfers.
The industry needs innovative solutions that can help MFS providers
build new use cases, increase service delivery channels to reach
new user segments, build effective partner ecosystems, and quickly
roll out easy-to-use affordable services for the end user that are
sustainable and profitable. These enhancements further strengthen
the Amdocs Mobile Financial Services solution to better address the
needs of the unbanked and under-banked populations worldwide, while
providing the ability to offer an innovative new service to excite
and inspire customers, driving loyalty."
Resources
- Learn more about the Amdocs Mobile Financial Services
solution
- Keep up with Amdocs news by visiting the company's website
- Meet with Amdocs at Mobile World Congress, Barcelona, March
2-5, 2015 – Hall3, Booth 3G10
- Subscribe to Amdocs' RSS Feed and follow us on Twitter,
Facebook, Google+, LinkedIn and YouTube
About Amdocs
For more than 30 years, Amdocs has ensured service providers'
success and embraced their biggest challenges. To win in the
connected world, service providers rely on Amdocs to simplify the
customer experience, harness the data explosion, stay ahead with
new services and improve operational efficiency. The global company
uniquely combines a market-leading BSS, OSS and network control and
optimization product portfolio with value-driven professional
services and managed services operations. With revenue of $3.6
billion in fiscal 2014, Amdocs and its more than 22,000 employees
serve customers in over 80 countries.
Amdocs: Embrace Challenge, Experience Success.
For more information, visit Amdocs at www.amdocs.com
Amdocs' Forward-Looking Statement
This press release includes information that constitutes
forward-looking statements made pursuant to the safe harbor
provision of the Private Securities Litigation Reform Act of 1995,
including statements about Amdocs' growth and business results in
future quarters. Although we believe the expectations reflected in
such forward-looking statements are based upon reasonable
assumptions, we can give no assurance that our expectations will be
obtained or that any deviations will not be material. Such
statements involve risks and uncertainties that may cause future
results to differ from those anticipated. These risks include, but
are not limited to, the effects of general economic conditions,
Amdocs' ability to grow in the business markets that it serves,
Amdocs' ability to successfully integrate acquired businesses,
adverse effects of market competition, rapid technological shifts
that may render the Company's products and services obsolete,
potential loss of a major customer, our ability to develop
long-term relationships with our customers, and risks associated
with operating businesses in the international market. Amdocs may
elect to update these forward-looking statements at some point in
the future; however, the Company specifically disclaims any
obligation to do so. These and other risks are discussed at greater
length in the Company's filings with the Securities and Exchange
Commission, including in our Annual Report on Form 20-F for the
fiscal year ended September 30, 2014 filed on December 8, 2014 and
our quarterly 6-K form furnished on February 9, 2015.
CONTACT: Media Contact:
Sara Preto
Fusion PR for Amdocs
Tel: +1-212-651-4214
E-Mail: sara.preto@fusionpr.com
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