TORONTO, April 29,
2024 /CNW/ - The Technical Standards and Safety
Authority (TSSA) is ushering in a new era of convenience and
efficiency for its regulated clients with the official launch of
the TSSA Client Portal. The innovative platform, unveiled
today, consolidates TSSA's online services into a user-friendly
interface, streamlining processes and enhancing accessibility.
The TSSA Client Portal provides access to the highest-volume
applications and offers a suite of self-serve capabilities
empowering regulated clients to conduct a range of online
transactions directly and update their business information as
needed.
"At TSSA, we are committed to leveraging technology to provide
our regulated clients with convenient and efficient solutions,"
says TSSA President and CEO Bonnie
Rose. "The launch of the Client Portal represents a
significant milestone in our ongoing efforts to modernize our
systems and make it easier for our clients to do business with us
so that they can focus on what matters most – managing safety."
Key features of the Client Portal include
automated functions that remove manual processing where
possible to speed up servicing time and improve overall efficiency.
Additionally, Client-portal applications provide clearer
instructions on the information that TSSA requires to provide the
service, which ensures a more seamless experience from start to
finish. Watch the video about the Client Portal.
Portal Functionalities
Regulated clients can use
the TSSA Client Portal to do the following:
- Create and update accounts
- Submit an exam request
- View exam results
- View issued orders
- Submit and pay for applications
- View inspection reports and permits, licences or
certificates
- Pay a TSSA invoice (account setup not required)
Furthermore, the Client Portal offers direct access to the
online submission of TSSA's highest-volume applications with
the ability to submit supplementary documentation where
required.
To get started with the TSSA Client Portal, all customers are
required to sign up as new users.
- Existing clients must link to their existing
TSSA account (Existing users should not create a new account).
- New clients need to create a new account.
Step-by-step instructions can be found on the Training web page.
Additionally, organizations are reminded that unique email
addresses are required for each user – access to the Portal is not
permitted for users sharing a single email address.
For assistance or inquiries regarding the Client Portal,
customers can contact TSSA's Customer Contact Centre at
1-877-682-8772 or refer to the self-help resources on TSSA's
website.
About TSSA
The Technical Standards and Safety
Authority (TSSA) is one of Ontario's public safety regulators mandated by
the Government of Ontario to
enforce provincial safety regulations and enhance public safety.
Throughout Ontario, TSSA regulates
the safety of amusement devices, boilers and pressure vessels,
elevating devices, fuels, operating engineers, and ski lifts. Its
range of safety services include public education and consumer
information, certification, licensing and registration, engineering
design review, inspections, investigations, safety management
consultation, compliance support and enforcement and prosecution
activities. The organization's vision is to be a valued advocate
and recognized authority in public safety.
SOURCE Technical Standards and Safety Authority - Research and
Education