SAN DIEGO, July 8, 2015 /PRNewswire/ -- ResMed
(NYSE:RMD) today announced it has acquired CareTouch, a provider of
internet-based solutions and therapy-focused resupply programs for
home medical equipment providers (HMEs). CareTouch enables
healthcare providers to efficiently provide patients the personal
attention, equipment and supplies they need to maintain therapy
without interruption.
"With this acquisition, ResMed is further helping HMEs
streamline communications with their patients about ongoing therapy
needs," said Raj Sodhi, president of ResMed's Healthcare
Informatics Global Business Unit. "Because the CareTouch portal
offers personalized and targeted communications between HMEs and
patients, they are able to easily stay in touch with, build, and
manage their patient populations with customized therapy-focused
outreach."
Personalization and Efficiency
The CareTouch 360™ portal enriches the patient-provider
relationship by:
- Managing and monitoring their patient populations in one
easy-to-use solution
- Providing live, multi-lingual call center contact with patients
via their preferred mode of communication
- Checking therapy adherence, taking orders, handling payments or
collections, and providing customized reports.
- Enabling HMEs to customize patient engagement protocols for
both automated and live call center outreach
"We are thrilled to join forces with ResMed, a global powerhouse
in data-connected solutions for HMEs serving patients with sleep
apnea and other related respiratory conditions," said CareTouch
chief executive officer Matthew
Dolph. "Our team is excited to start a new chapter as part
of ResMed. Together, we will offer more complete and valuable
solutions for HME providers and their patients."
As part of the acquisition, CareTouch will be rebranded ResMed
ReSupply. CareTouch employees, including chief executive officer
Matthew Dolph, have joined ResMed's
commercial team in the Americas.
Ongoing Support
CareTouch will continue to support its
existing products through its client service associates team,
available toll free at (888) 333-1456, Monday through Friday,
8 a.m. to 5 p.m. Central Standard
Time.
About CareTouch
Headquartered in Westminster, Colorado, CareTouch was founded
in 2003 and has connected with more than eight million patients on
behalf of its HME client base.
About ResMed
The global team at ResMed (NYSE:RMD) is
united in their commitment to changing lives with every
breath. With more than 4,000 employees and a presence in over
100 countries, the company has been pioneering new and innovative
devices and treatments for sleep-disordered breathing, chronic
obstructive pulmonary disease, and other key chronic diseases for
more than 25 years. ResMed's world-leading products and innovative
solutions improve the quality of life for millions of patients
worldwide, reduce the impact of chronic disease, and save
healthcare costs. For more information about ResMed and its
businesses, visit www.resmed.com or follow @resmed on Twitter.
ResMed
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SOURCE ResMed Inc.