Mortgage Cadence Expands Digital Footprint with New Borrower Center for Enterprise Lending Center Offering
March 27 2017 - 7:57AM
Business Wire
Mortgage Cadence, an Accenture company (NYSE:ACN), announced it
will launched the third generation of its Borrower Center,
expanding the borrower self-service capabilities and enhancing the
origination workflow of its Enterprise Lender Center platform.
The Borrower Center is a cornerstone of Mortgage Cadence’s
cloud-based technology, providing a highly secure,
always-on-and-available-everywhere capability to help guide
borrowers and lenders through the mortgage origination cycle. The
new release, which builds upon the company’s proprietary technology
that elevated the online mortgage lending experience more than 15
years ago, provides a superior experience for borrowers and a
more-efficient, cost-effective process for lenders. Features of the
third-generation Borrower Center include:
- Borrower Mobility. Borrowers
will now enjoy a streamlined user interface that scales across
devices, enabling convenient anywhere, anytime access. During
application, borrowers create a secure account to which they return
throughout the origination cycle to virtually collaborate and check
the progress of their loan, upload documents, view conditions, and
communicate with their lender.
- Single System of Record. A
single, web-based technology platform – a Mortgage Cadence hallmark
– that provides complete mortgage origination capabilities, whereas
most other vendors use a cumbersome, multi-system integration
approach. Borrower Center opens a gateway for borrowers and lenders
to interact easily throughout the mortgage origination process. For
lenders, our single technology platform means solid data integrity
and security, enhanced features to help ensure compliance, a highly
automated workflow, and an immersive borrower experience unmatched
in the industry.
- Flexible Administration.
Easy-to-use admin tools provide full control over page names,
content, titles, fields, and button names, with the option to
preview updates prior to site publishing. The Borrower Center
provides the flexibility that enables the lender to collect only
the information needed to provide a great customer experience.
- Powerful Branding. Borrower
Center offers lenders the most powerful styling and branding
opportunities available, making it easy for lenders to match the
experience provided by their corporate website. Borrower Center’s
design tools make it simple for lenders to adjust design and flow
instantly, in real-time, as market conditions and borrower
preferences evolve.
“Mortgage Cadence continues to lead the way in borrower-facing
technologies — a road we started down almost two decades ago,” said
Trevor Gauthier, Mortgage Cadence’s president and chief operating
officer. “It’s exciting to release this next-generation borrower
portal with the sole purpose of advancing our digital suite of
technologies to ensure that our customers stay at the forefront of
the lending industry.
“Staying ahead of industry and technology trends hinges on a
thorough understanding of borrowers’ future needs. Last year we
partnered with Accenture Research to conduct a study of more than
1,500 borrowers’ current and future expectations related to the
origination process. Using data collected from the study, we have
been driving development efforts around Borrower Center for
Enterprise Lending Center and applying that knowledge to our entire
product suite roadmap. Supporting our lenders is our number one
goal, and we are excited to roll-out this forward-looking
product.”
Michael Detwiler, Mortgage Cadence’s chief executive officer and
a senior managing director at Accenture, said, “Since the
acquisition of Mortgage Cadence in 2013, We have invested heavily
in the Mortgage Cadence suite of products, with a major focus on
digital technologies inclusive of Borrower Center. Our view on
where we want to take mortgage lending draws from the kind of
disruption we see in the transportation and hotel industries –
attacking the major friction points and fully digitizing processes
to increase the speed and efficiency of lending services. Our new
release of Borrower Center is the culmination of three years’ worth
of investment and incredibly skilled employees bringing our vision
to life, laying the groundwork for where we plan to take our
digital lending experience to enable our customers to leapfrog the
competition.”
About Mortgage Cadence
Mortgage Cadence has been working with lenders since 1999,
offering a one-stop shop mortgage technology solution designed for
point-of-sale through post-closing. In a time when efficiency,
speed and the customer experience are paramount to the success of
lenders, Mortgage Cadence offers reliable software and dedicated
people, supporting lenders every step of the way. Visit
www.mortgagecadence.com for more information.
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version on businesswire.com: http://www.businesswire.com/news/home/20170327005234/en/
Mortgage Cadence, an Accenture CompanySarah Volling, + 1 303 906
4136sarah.a.volling@mortgagecadence.com
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