Accenture Opens New Digital Studio to Advance Design and Innovation Performance for U.S. Government Clients
July 26 2016 - 7:03AM
Business Wire
Building on Accenture Federal Services’ (AFS) (NYSE:ACN) long
track record of helping government agencies address complex,
high-impact challenges, such as healthcare.gov and
studentloans.gov, AFS has launched the new Accenture Federal
Services Digital Studio in Washington, D.C., to focus on the next
big challenge for government: radically improving the engagement of
citizens and employees.
AFS built this space for collaboration and co-creation with
clients. It showcases the capabilities of Accenture Digital’s
industry-leading capabilities comprising Accenture Interactive,
Accenture Analytics and Accenture Mobility, and is being deployed
to help Accenture’s federal clients better engage with the people
that they employ, serve and protect. The AFS Digital Studio
will provide digital strategy, service and experience design,
digital marketing and agile product-development capabilities.
“Great experiences don’t just happen, they are created,” said
David Moskovitz, chief executive of Accenture Federal Services.
“Here at the Digital Studio is where that will begin, with our team
of specialized experts and our federal client partners.”
Accenture is creating an environment that helps advance ideation
and innovation by melding the physical and digital worlds –
combining the best digital innovations and advances in design
thinking with rapid prototyping and modeling tools.
“By leveraging innovations in human-centered design and rapid
prototyping, the Digital Studio can enable federal agencies to more
quickly evaluate, develop and deploy new solutions that enhance
customer experience and better meet customer needs,” Moskovitz
said.
Michael Lawless, director of the AFS Digital Studio, said, “The
Digital Studio brings to our federal clients a proven, agile,
problem-solving approach with experts in service and experience
design—a team of digital thinkers, makers and doers. This
integrated approach brings together client ideas, proven
methodologies and cutting-edge technology to help our clients
better meet their federal mission mandates.”
The Digital Studio features a Fjord Design & Innovation
team. Fjord, a part of Accenture Interactive, is a global leader in
service and experience design and will help Accenture federal
clients design, develop and implement successful user-friendly
experiences that rival those it has brought to U.S. government
agencies including the Internal Revenue Service and the Census
Bureau as well consumer brands such as adidas, Citibank and the
BBC. Accenture Interactive, part of Accenture Digital, has been
named a leader among global digital experience service providers by
Forrester Research Inc., a leading global research and advisory
firm. Ad Age has named Accenture Interactive the largest – and
fastest growing – digital agency network in the United States and
worldwide.
“The needs of the end user – whether an employee or a citizen –
should guide technology solutions,” said Olof Schybergson, Fjord
CEO and co-founder. “That empathy starts with design, and combining
our design expertise with AFS’s insights into the needs of
government clients will help federal agencies transform their
service.”
Moskovitz added, “We expect that in the coming years the Digital
Studio will bring hundreds of new jobs in leading-edge digital
technologies and services to D.C. The Digital Studio will be a
destination for the region’s top talent to work for the nation’s
highest-priority programs and help make a difference for millions
of people.”
Accenture Federal Services is a wholly owned subsidiary of
Accenture LLP, a U.S. company, with offices in Arlington, Virginia.
Accenture’s federal business has served every cabinet-level
department and 30 of the largest U.S. federal organizations.
Accenture Federal Services transforms bold ideas into breakthrough
outcomes for clients at defense, intelligence, public safety,
civilian and military health organizations.
About Accenture
Accenture (NYSE:ACN) is a leading global professional services
company, providing a broad range of services and solutions in
strategy, consulting, digital, technology and operations. Combining
unmatched experience and specialized skills across more than 40
industries and all business functions – underpinned by the world’s
largest delivery network – Accenture works at the intersection of
business and technology to help clients improve their performance
and create sustainable value for their stakeholders. With
approximately 375,000 people serving clients in more than 120
countries, Accenture drives innovation to improve the way the world
works and lives. Visit us at www.accenture.com.
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