Accenture Test Automation Assures Sky Q Customers a Fluid Viewing Experience
April 27 2016 - 2:59AM
Business Wire
Accenture (NYSE:ACN) has been selected by Europe’s leading
entertainment company, Sky, to ensure viewers have an optimal
experience when streaming and watching shows through the newly
launched premium TV service, Sky Q. The Accenture StormTest
platform will provide Sky customers with a consistent service
through continuous monitoring and testing.
Sky Q is the next generation home entertainment system, which
opens up a whole new way to watch TV. It is a family of advanced
products which connects wirelessly to create a whole new ecosystem,
making TV viewing seamless. With Sky Q, customers can watch their
favourite TV across multiple screens and devices, in and out of the
home.
With over 21 million customers, providing a reliable and
seamless service to customers is critical to Sky. To assure this
level of service to its viewers, the company has chosen the
Accenture StormTest Platform, part of Accenture Digital Video, to
accelerate device and application release cycles and provide
continuous testing of service stability and performance in the live
network.
Accenture StormTest Development Center applies the latest
automation techniques, which helps to ensure the quality and
reliability of customer-premises equipment (CPE) software releases
in development, and Accenture StormTest Warning Center continuously
tests and monitors Sky Q set-top boxes in deployment.
Alex Glass, director of software delivery at Sky, commented, “We
always want to give our customers the best possible experience.
Accenture StormTest is an important part of delivering this through
Sky Q, and will help us continue to make the platform even
better.”
“Change in the broadcasting industry is occurring broadly and
rapidly, and Sky is a great example of a company embracing the
opportunity that digital technology offers to drive high levels of
customer satisfaction,” said Sef Tuma, managing director and chief
strategy officer, Accenture Digital Video. “This deal showcases the
value of our S3 TV Technology acquisition and the StormTest
platform, a fully integrated part of our Accenture Digital Video
business.”
About Accenture
Accenture is a leading global professional services company,
providing a broad range of services and solutions in strategy,
consulting, digital, technology and operations. Combining unmatched
experience and specialized skills across more than 40 industries
and all business functions – underpinned by the world’s largest
delivery network – Accenture works at the intersection of business
and technology to help clients improve their performance and create
sustainable value for their stakeholders. With approximately
373,000 people serving clients in more than 120 countries,
Accenture drives innovation to improve the way the world works and
lives. Visit us at www.accenture.com.
About Sky
Sky is Europe's leading entertainment company, serving 21
million customers across five countries: UK, Ireland, Germany,
Austria and Italy. We offer the best and broadest range of content,
deliver market-leading customer service and use innovative new
technology to give customers a better TV experience, whenever and
wherever they choose. Sky has annual revenues of over £11 billion
and is Europe's leading investor in television content with a
combined programming budget of £4.9 billion. The group employs
30,000 people and is listed on the London Stock Exchange (SKY).
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version on businesswire.com: http://www.businesswire.com/news/home/20160426006681/en/
AccentureMolly McDonagh, + 44 7825 023
622molly.mcdonagh@accenture.comorSkyEuan Fordyce, + 44 20 7032
3276Corporate Communications Managereuan.fordyce@sky.uk
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