UniGroup Selects Accenture Duck Creek Software to Manage its Global Transportation and Logistics Claims Operations
October 13 2015 - 7:58AM
Business Wire
The global transportation solution provider is
transitioning to a modern claims system to expedite interactions,
improve efficiencies and enhance customer service
UniGroup, a provider of global relocation and specialized
logistics solutions for residential and corporate customers, has
selected Accenture Duck Creek software from Accenture (NYSE:ACN) to
manage its core claims operations. The new software will enable its
customers, agents and employees to submit, process and administer
cargo loss claims from first notice of loss to resolution via an
online system. Once implemented, the software will help UniGroup
improve efficiencies and reduce claim-handling cycle time with
streamlined and automated processes.
The company will utilize Accenture Duck Creek Claims to support
claims functions within its businesses including residential
carriers United Van Lines and Mayflower Transit, logistics company
UniGroup Logistics and international relocation provider UniGroup
Relocation.
“To continue to provide the superior service our customers
expect and deserve, we need to transition to a modern and
comprehensive claims system that can manage our diverse enterprise
demands,” said UniGroup Chief Administrative Officer Jan Alonzo.
“With Accenture Duck Creek Claims, we’ll be able to streamline
processes that can positively impact both business results and most
importantly the claims experience of our customers located around
the globe.”
“UniGroup has long been known for their commitment to quality
service. We're thrilled that UniGroup has selected our software to
manage the company’s claims operations and look forward to working
with them to deliver a solution that will support their high
service standards now and in the future,” said Michael A.
Jackowski, global managing director, Accenture Duck Creek.
Accenture Duck Creek Claims is included in the suite that also
incorporates billing, policy and rating software. The configurable
software is designed to work independently or as a combined
approach to manage all aspects of the property & casualty
(P&C) insurance lifecycle. The software can be deployed through
an on-premise implementation or via Duck Creek On-Demand, a
Software as a Service model.
About UniGroup
UniGroup is a $1.7 billion transportation and relocation
services company with headquarters in suburban St. Louis, Mo. In
addition to household goods carriers United Van Lines and Mayflower
Transit, logistics company UniGroup Logistics and
international relocation providers UniGroup
Relocation and Sterling, UniGroup owns other subsidiaries that
provide goods and services to professional movers.
About Accenture
Accenture is a global management consulting, technology services
and outsourcing company, with more than 358,000 people serving
clients in more than 120 countries. Combining unparalleled
experience, comprehensive capabilities across all industries and
business functions, and extensive research on the world’s most
successful companies, Accenture collaborates with clients to help
them become high-performance businesses and governments. The
company generated net revenues of US$31.0 billion for the fiscal
year ended Aug. 31, 2015. Its home page is www.accenture.com.
Accenture Duck Creek delivers functionality-rich P&C
insurance software on-premise or via Duck Creek On-Demand, a
Software as a Service model. The best of breed software can be
implemented independently or via a combined approach to handle the
needs of insurers of all sizes. The integrated core software
optimizes outcomes through streamlined operations, shared data, and
consistent functionality, enabling clients to meet today’s business
demands and leverage tomorrow’s opportunities. For more
information, visit www.accenture.com/duckcreek.
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AccentureJulie Bennink, +
1-312-693-7301julie.l.bennink@accenture.comorMelissa Volin, +
1-267-216-1815melissa.volin@accenture.com
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