SANTA CLARITA, Calif.,
Jan. 5, 2017 /PRNewswire/
-- Princess Cruises, a long-time innovator of cruise industry
products, will be the first Carnival Corporation brand to feature
the Ocean Medallion™, a wearable device powered by a
first-of-its-kind interactive technology platform within the
O·C·E·A·N, One Cruise Experience Access Network. The Ocean
Medallion enables a new level of personalization that delivers an
enhanced guest experience previously not available in the global
vacation industry.
Carnival Corporation CEO Arnold
Donald unveiled the Ocean Medallion today during his opening
keynote at CES 2017, the world's largest consumer technology trade
show. The Ocean Medallion is the only accessory needed to elevate
the guest experience on cruises. Ocean Medallion
Class™ will be available November 13, 2017, onboard Regal Princess,
followed by Royal Princess and Caribbean Princess in early
2018.
"We are in the business of providing our guests incredible
vacation experiences that create memories that they will cherish
for a lifetime," said Jan Swartz,
president, Princess Cruises. "Ocean Medallion Class will
deliver an elevated cruise vacation experience by connecting
people, places and cultures from around the world in a more
profound way. The service Princess guests have always loved will be
amplified by the Ocean Medallion."
Medallion Class makes Ocean Vacations more personal, immersive,
simple and seamless than previously considered possible. At the
heart of this personalized experience is the Ocean Medallion, which
enables endless vacation possibilities. The Ocean Medallion has no
discernible technology – no on-off switch, no charging, no menu to
navigate – and can be worn as a pendant on a wristband in a clip or
simply placed in a pocket to reveal enhanced services and
personalized experiences without guests having to push a button or
take any action. The pre-cruise engage will allow guests to provide
preferences that detail their wants, needs and desires so that
their onboard experience can be personalized.
Pairing with the Ocean Medallion is the Ocean Compass™ (for both
guests and crew). The Ocean Compass is a personal digital
experience concierge accessible by all guests using interactive
displays throughout the ship, on stateroom TVs or via guests' own
mobile devices. For example, guests can find their way to
venues around the ship; make reservations at the Lotus Spa,
specialty dining restaurant and shore excursions; arrange
celebrations; view photographs; learn about the destinations they
will visit and activities at each port of call and more. The Ocean
Compass via Ocean Concierge will invite guests to experiences based
on their individual needs, wants and desires.
Loyal Princess cruisers and potential future cruisers
collectively feel having an exceptional vacation occurs when
guests' vacation time is spent doing more of what they love. With
Ocean Medallion Class on Princess Cruises, there is endless
possibility for personalized attention and the ability to truly
relax knowing everything will be handled. Some of the initial
service innovations include:
- Ocean Ready: The Ocean Medallion expedites embarkation as
required information is added to the guest profile at home.
- Stateroom Access: The Ocean Medallion will also unlock a
guest's stateroom door – replacing the key card and its sign and
sail functions.
- HERE and NOW™: Guests can place dining orders and have them
delivered to their current location. For example, by using the
Ocean Compass guests can order select food and beverages from a
lounge chair and not miss a moment of Movies Under The Stars. While
Stargazing with Discovery at Sea™ on the top deck, parents can
order and surprise the kids with hot chocolate without interrupting
a moment of the family fun.
- THERE and THEN™: Guests can place a beverage order and have it
delivered to where they plan to be at a designated time. For
example, guests wanting to enjoy a glass of wine at the theater can
place an order prior to the show and it will be delivered to them
at their seat.
- Crew at Your Service: With the OCEAN Medallion, from the moment
you embark, your experiences will be curated in alignment with your
preferences allowing the crew to assist at all times. For example,
a room attendant or bartender will have the ability to assist a
guest with booking Lotus Spa services or specialty dining
reservations.
- Ocean Navigate: Accessed through the Ocean Compass, guests can
learn the whereabouts of their family as they enjoy activities
throughout the ship and be guided seamlessly in finding their way
around the ship. Friends and family will also be able to easily
communicate with each other through seamless messaging
service.
More announcements surrounding innovations and enhancements from
Medallion Class Ocean Vacations will be announced in the months
leading up to the first sailing on Regal Princess.
Additional information about Princess Cruises is available
through a professional travel agent, by calling 1-800-PRINCESS, or
by visiting the company's website at princess.com.
About Princess Cruises:
One of the best-known names in
cruising, Princess Cruises is a global cruise line and tour company
operating a fleet of 18 modern cruise ships renowned for their
innovative design and wide array of choices in dining,
entertainment and amenities, all provided with the experience of
exceptional customer service. A recognized leader in worldwide
cruising, Princess carries 2.0 million guests each year to more
than 360 destinations around the globe on more than 150 itineraries
ranging in length from three to 114 days. The company is part of
Carnival Corporation & plc (NYSE/LSE: CCL; NYSE:CUK).
About O·C·E·A·N:
From sailing to and exploring exotic
places to being immersed in authentic cultures with family and
friends, cruising has always appealed to people who value the
travel experience. Now, with O·C·E·A·N — One Cruise
Experience Access Network™ -- Carnival
Corporation is helping them transform those experiences into a
way of life. Carnival Corporation's new experiential media content
portfolio features a range of inspirational family- and
travel-related TV shows that highlight the great destinations,
exciting adventures, authentic cultures and cuisine, and beautiful
vistas that make cruise vacations the fastest growing segment of
the vacation sector. Ocean Medallion Class is the pinnacle of Ocean
Experiences. Ocean Medallion Class leverages Carnival Corporation's
revolutionary Ocean Medallion™ and Ocean Compass™ to deliver
personalization on a level never before considered possible. Based
on a strategy to make vacations more simple, personal, immersive
and authentic.
Newsroom:
Additional media information is available at
princess.com/news
To view the original version on PR Newswire,
visit:http://www.prnewswire.com/news-releases/princess-cruises-to-debut-ocean-medallion-class--offering-the-next-wave-of-vacation-travel-300386462.html
SOURCE Princess Cruises