Pitney Bowes Releases Cloud-based Inbound Package Tracking Software for Small and Medium Businesses
September 30 2015 - 8:00AM
Business Wire
New SaaS solution enables users to
automatically track and process inbound parcels
Pitney Bowes (NYSE:PBI), a global technology company that
provides innovative products and solutions to power commerce, today
announced the launch of SendSuite Tracking Online. The new
Cloud-based solution is designed to streamline the receiving and
tracking process—from inbound to lost parcels--while simultaneously
updating parcel recipients and enabling mailrooms to report
performance against targets. SendSuite Tracking Online, which is
designed for small and medium businesses, is available in 12
countries across North America, Europe and Asia.
Primarily for businesses processing 15 or more accountable mail
parcels per day, SendSuite Tracking Online can save business
operations hours of valuable resource time, allowing staff to
increase productivity levels, eliminate manual parcel recording,
and reduce time spent searching for requested items and notifying
recipients of the items received. Additionally, SendSuite Tracking
Online eliminates the use of log books and spreadsheets thus
reducing the occurrences of human error through manual recording
and can provide precise accountability and chain of custody for
accountable items from sender to receiver, making it easier to
locate misplaced or lost packages. SendSuite Tracking Online also
offers quick access to package status and KPI information directly
on its homepage through informative dashboards.
SendSuite Tracking Online ensures businesses always know the
location and status of inbound parcels by offering a complete,
cloud-based parcel tracking solution. The software streamlines the
management of inbound parcels by recording the details of each
parcel, such as date, time, carrier, sender and intended recipient,
with the quick and simple scan of a single barcode on the item’s
shipping label.
Today, clients across many industries, including Legal, Higher
Education and Healthcare, have begun using Pitney Bowes SendSuite
Tracking Online to enhance their tracking operations. During a
recent Beta test, users found that SendSuite Tracking Online
simplified their inbound tracking processes:
- “We’re looking for something simple
[SendSuite Tracking Online] seems like an answer to our prayers.”
– Andrew Deaville, Inmarsat
- “This makes my life so easy…just push a
button and ‘bingo,’ all this information.” – Florida-based Beta
tester in the Marketing and Advertising industry
- “Simple – just 3 things to do [receive,
edit, deliver], this is just awesome!” – Beta tester in the
Entertainment industry
- “Incredible. It updates almost
instantaneously!” – Current paper-based receiving user, Scott
Fox, Pinnacle Foods Group
“For some small and medium businesses, tracking important
packages can be time consuming and detract employees from
completing their regular work. Fortunately, it doesn’t have to be,”
says Christoph Stehmann, Chief Operating Officer of Digital
Commerce Solutions, Pitney Bowes. “With SendSuite Tracking Online,
we’re now able to offer our clients a software solution that they
can sign up for and utilize instantly from the cloud, without the
need for on-site training and installation, to efficiently process,
track and deliver parcels. A process that once took hours now
happens within a matter of minutes.”
Additional benefits of SendSuite Tracking Online include:
- Increase in efficiency, productivity,
processing speed and satisfaction
- Decrease in status inquiries, time
searching, labor costs and error rates
- Improvement in accountability, mail
security, compliance, chain of custody and parcel recipient
satisfaction
SendSuite Tracking Online is a new offering within Pitney Bowes’
Global Parcel Management Solutions, which offer businesses parcel
management for outbound shipping management and inbound receiving
tracking solutions. Pitney Bowes’ solutions help reduce parcel
shipping and receiving costs and increase efficiency and visibility
for total parcel management across an organization.
Learn more about SendSuite Tracking Online here or by viewing a
demo video of the solution here. You can also assess if SendSuite
Tracking Online is right for your business by accessing the Costing
Savings Calculator here.
About Pitney Bowes
Pitney Bowes is a global technology company offering innovative
products and solutions that enable commerce in the areas of
customer information management, location intelligence, customer
engagement, shipping and mailing, and global ecommerce. More than
1.5 million clients in approximately 100 countries around the world
rely on products, solutions and services from Pitney Bowes. For
additional information, visit Pitney Bowes at www.pb.com.
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Pitney Bowes Inc.Emily Simmons, 843-467-1071External Relations
ManagerEmily.simmons@pb.com
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