- Multi-year agreement to integrate
American Well’s virtual care capabilities into Philips’ consumer
and professional digital health solutions
- First deployment on the Philips Avent
uGrow parenting platform, giving parents 24/7 access to
professional medical consultations and instant peace of mind
Royal Philips (NYSE:PHG, AEX:PHIA), a global leader in health
technology, and American Well® , the leading U.S. telehealth
provider that connects millions of consumers with care
professionals through video consults, announced today the signing
of a new strategic partnership to jointly deliver virtual care
solutions around the world.
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the full release here:
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Philips Avent uGrow digital parenting
platform and American Well (Photo: Business Wire)
Through this technology partnership, the two companies will work
together to embed American Well's mobile telehealth services into
an array of Philips solutions for both healthy consumers and
patients with a medical need, spanning personal health &
wellness, population health management, and clinical programs. A
first example is Philips uGrow parenting app that soon will embed
telehealth services provided by American Well. The new partnership
aims to provide a seamless consumer experience through solutions
that empower people to better manage their health.
Since 2006, American Well has provided consumers with 24-hour
access to licensed healthcare professionals. People can use the
service even when their primary care physician is not available,
for the convenience of remote access and short wait times. American
Well is also the telehealth infrastructure behind the largest
payers, hospitals and employers in the U.S. who collectively serve
more than 150 million Americans, nationally. Through
long-established industry relationships, American Well is now
expanding to create a global marketplace for its clients and
partners to share resources and better deliver care digitally.
“Partnering with American Well to deliver highly personalized
virtual care solutions to consumers and healthcare professionals
fits Philips' vision of 24/7, coordinated care across the health
continuum – the right care delivered at the right time in the right
place,” said Jeroen Tas, Chief Innovation & Strategy Officer at
Philips. “American Well already collaborates with many of the
largest insurers and healthcare providers in the U.S., offering
great opportunities for joint business development with the aim to
create a better patient experience in this important new area of
digital healthcare delivery.”
“We’re excited to participate in expanding and enhancing
Philips’ best-in-class product line,” said Ido Schoenberg, MD,
Chairman and CEO of American Well. “Philips brings great consumer
professional devices and programs, coupled with powerful analytics.
With the addition of telehealth, they can now offer everything from
data collection to care provision and clinical intervention.
Together we are helping providers and payers improve their care
model by using a broader and more accurate data set, which will be
analyzed more quickly to effectively close the loop with
patients.”
Parents will have an on-demand connection to a relevant
healthcare professional
Phase one of the partnership brings American Well's telehealth
service into the Philips Avent uGrow parenting app. This telehealth
update to uGrow was announced today in the U.S. and will be
available to download from the App Store and Google Play soon.
Designed to support parents monitoring their baby’s development,
uGrow connects wirelessly to an ecosystem of devices, such as the
Philips Avent smart baby monitor. Coming to the ecosystem later
this year, uGrow will include voice activation with Amazon Echo and
the Philips Avent smart feeding kit that will automatically monitor
the time, volume and duration of a baby’s feeds.
A key feature of the system is uGrow’s ability to let parents
share data with – and receive personalized advice from – healthcare
professionals. By connecting consumers directly with providers,
American Well provides the secure, on-demand real-time video
connection to a relevant healthcare professional (pediatrician,
adult medical doctor or mental health specialist) online or via
mobile phone, 24 hours a day, 7 days a week, and helps with
scheduling an appointment with a lactation consultant. For the
service, consumers will pay a fee, which differs by care
professional type and consultation duration. For concerned parents,
the in-app virtual care capability offers a unique advantage,
saving time and the cost and trouble of an ER visit.
Beyond uGrow, Philips will leverage American Well’s mobile
telehealth software development kit (SDK) to integrate video visits
seamlessly and natively into a diverse set of Philips’ digital
health solutions. American Well’s integrated telehealth visits will
be further enhanced via backend integration with Philips’
population health and clinical systems, based on the Philips
HealthSuite Digital Platform. Via HealthSuite, consumers and
patients can have secure and full control over their personal data,
including data from their connected devices, and select which data
to share with health professionals, resulting in more holistic,
effective and personalized care, as well as a superior user
experience and better health outcomes.
Philips will also join the American Well Exchange™ clinical
services marketplace, which enables healthcare partners to exchange
telehealth services with one another and redistribute them to new
patient populations. Via the Exchange, Philips-branded telehealth
programs can be redistributed to health plans, employers, and
health systems within the American Well ecosystem, bringing Philips
innovation directly to an ever-increasing number of consumers.
CES 2018
Philips Avent uGrow with American Well will be on display at CES
2018 on Booth # 44019 (Sand Convention Center, Las Vegas, January 9
- 12, 2018). On January 11 at 11.30am PST, Jeroen Tas and Dr. Ido
Schoenberg will be speaking at the Digital Health Summit on the
‘Hospital of the Future’. On January 10 at 4.30pm PST, Liat
Ben-Zur, head of Philips Connected Digital Platforms and
Propositions will be speaking at the FamilyTech Summit on how
technology and data analytics are helping to build stronger bonds
between mother and baby. Both sessions take place alongside CES
2018. For live updates throughout these events, follow the
conversation @PhilipsLiveFrom and the event hashtag #CES2018 or
visit our additional social media channels on YouTube and
LinkedIn.
About Royal Philips
Royal Philips (NYSE:PHG, AEX:PHIA) is a leading health
technology company focused on improving people's health and
enabling better outcomes across the health continuum from healthy
living and prevention, to diagnosis, treatment and home care.
Philips leverages advanced technology and deep clinical and
consumer insights to deliver integrated solutions. Headquartered in
the Netherlands, the company is a leader in diagnostic imaging,
image-guided therapy, patient monitoring and health informatics, as
well as in consumer health and home care. Philips' health
technology portfolio generated 2016 sales of EUR 17.4 billion and
employs approximately 73,000 employees with sales and services in
more than 100 countries. News about Philips can be found at
www.philips.com.
About American Well
American Well uses telehealth to improve people's access to
quality care. Through our partnerships with the nation's largest
health systems, insurers, employers, and retailers, our
award-winning telehealth Exchange and our
direct-to-consumer service, Amwell, we connect millions
of Americans to the doctors they trust for live video
visits. Through the power of telehealth, we help patients get
the care they need in a timely fashion, and help doctors be there
for their patients. We build technologies to make healthcare go
where people need it most. For more on how we are changing
healthcare delivery through telehealth,
visit AmericanWell.com.
American Well, Amwell and The Exchange are registered trademarks
or trademarks of American Well Corporation in the United
States and other countries. All other trademarks used herein
are the property of their respective owners.
View source
version on businesswire.com: http://www.businesswire.com/news/home/20180108005993/en/
Philips Group Press OfficeJoost Maltha,
+31-6-10-55-8116joost.maltha@philips.comorAmerican WellCatherine
Anderson, +1-617-840-6213Senior Director
Communicationscatherine.anderson@americanwell.com
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