ROTTERDAM, Netherlands,
December 6, 2016 /PRNewswire/ --
Anywhere365, the largest native Skype
for Business based Contact Center and Dialogue Management platform,
is now seamlessly available on AudioCodes' CloudBond 365 appliance.
The powerful combination is a force multiplier for any organization
that needs Skype for Business with advanced features, support desk
or full contact center capabilities, while keeping investments and
hardware footprints to a minimum.
Anywhere365 is already trusted by over
380 customers in 30+ countries on all continents and delivers
mission critical dialogue management capabilities across a wide
variety of market sectors. Anywhere365 is also replacing expensive,
inflexible and fragmented legacy contact centers with a robust
Anywhere365 platform, certified by Microsoft for Skype for
Business. The fast deployment of the combined solution, coupled
with the brief learning curve, results in quick adoption of
Anywhere365. Within days, customers are empowered with the ability
to take charge of their customer journeys, without the need for
extensive professional services to get up and running. Enjoy the
flexibility of the platform by instantly leveraging your Office 365
cloud based agents, your cloud CRM or ticket system.
Matt van Domselaar, COO of
Workstreampeople: "Anywhere365 and CloudBond 365 are a match made
in UC heaven. Organizations that have adopted the combined solution
have seen a drastic reduction in costs and an increase in
operational effectiveness that provide a solid return on
investment. The partnership with AudioCodes is a clear example of
the great synergy that best of breed solutions can offer."
Jeroen Engering, Director of
Cloud Applications at AudioCodes said: "We are excited to offer
customers Anywhere365 in combination with our proposition. This
will strengthen the capabilities of our CloudBond 365 application
even further. Our partnership with Anywhere365 brings functionality
and simplicity to Skype for Business deployments."
NOTE FOR EDITORS
About AudioCodes
AudioCodes Ltd. (NASDAQ, TASE: AUDC) designs, develops and sells
advanced Voice-over-IP (VoIP) and converged VoIP and Data
networking products and applications to Service Providers and
Enterprises. AudioCodes is a VoIP technology market leader, focused
on converged VoIP and data communications, and its products are
deployed globally in Broadband, Mobile, Enterprise networks and
Cable. The Company provides a range of innovative, cost-effective
products including Media Gateways, Multi-Service Business Routers,
Session Border Controllers (SBC), Residential Gateways, IP Phones,
Media Servers, Value Added Applications and Professional Services.
AudioCodes' underlying technology, VoIPerfectHD™, relies on
AudioCodes' leadership in DSP, voice coding and voice processing
technologies. AudioCodes' High Definition (HD) VoIP technologies
and products provide enhanced intelligibility and a better end user
communication experience in Voice communications. For more
information about AudioCodes, visit http://www.audiocodes.com.
About Workstreampeople
Workstreampeople B.V. designs, develops and sells Anywhere365,
the market leading Contact Center and Dialogue Management platform
exclusively built for Skype for Business and Lync. Recognized by
Gartner with an honorable mention in the latest Magic Quadrant
Report on Contact Center Infrastructure, Anywhere365 is offered
globally to 380+ enterprises of all sizes across all market
sectors. Workstreampeople has its headquarters in Rotterdam, the Netherlands, with regional
offices in Brussels, London and Seattle. For more information, visit
http://www.workstreampeople.com or contact
info@workstreampeople.com.
SOURCE Workstreampeople