NORTHBROOK, Ill., Sept. 15, 2017 /PRNewswire/ -- In keeping
with the Good Hands promise, Allstate will provide information
sessions for the general public to help hurricane victims file
insurance claims and access government support programs.
"Allstate will help the general public understand how to fully
utilize their insurance policies and government support programs to
rebuild after the Hurricanes Harvey and Irma," said Tom Wilson, Allstate chairman and chief
executive officer. "We do this for our customers through Allstate
Agencies and claim professionals and are now going to share this
expertise with others. Extending the Good Hands to everybody shows
we are a different type of company and, quite simply, it's just the
right thing to do."
Allstate's consumer education program includes:
- Information Sessions – Whether you're a customer or not,
Allstate is here to help. The Good Hands Education Center will be
in the Houston area the week of
September 18, and in Texas through the end of the month. Sessions
will also be conducted in affected areas of Florida starting the first week of October.
Dates and times will be shared on allstate.com.
Mobile Response
Education Center Schedule
|
Dates
|
Location
|
September
18-19
|
Victoria
County
|
September
20
|
Brazoria
County
|
September
21
|
Fort Bend
County
|
September
22
|
Harris
County
|
September
23
|
Harris
County
|
September
24-25
|
Jefferson
County
|
September
26
|
Jefferson
County
|
September
27
|
Orange
County
|
- Good Hands Recovery Guide – The Allstate Good Hands
Recovery Guide provides information for Hurricane Harvey and Irma
victims. The guide includes key contacts and information for the
National Flood Insurance Program (NFIP), Federal Emergency
Management Agency (FEMA)/Disaster management, the Texas Windstorm
Insurance Association and other resources.
After storms like Harvey and Irma, people often have questions
about their coverage and where to seek help. Here are four steps to
begin:
Step One: Call your agent or insurance company and review
your auto and home insurance policies.
Most comprehensive auto polices provide coverage for vehicles
damaged by floods or rising water. Allstate covers flood damage on
automobiles if you purchased comprehensive coverage. If you
purchased a policy that only covers collision losses, you likely
will not have coverage for damage from a flood.
Flood damage to homes is not part of most private company
homeowners insurance policies, but instead is provided by the
federal government through the National Flood Insurance Program
(NFIP). The NFIP offers maximum limits of up to $250,000 on homes and up to $500,000 on non-residential buildings. Contents
coverage may be purchased separately and has a limit up to
$100,000 for homes and up to
$500,000 for non-residential
buildings. If you purchased a NFIP policy through an Allstate
agency, you can call 1-800-54-STORM (1-800-547-8676). Allstate is a
servicing agent for the NFIP that will work to settle the claim.
Under certain conditions described by FEMA, advance payments can be
issued to NFIP policyholders up to $20,000 to help customers start the rebuilding
process.
Step Two: File your claim.
Prior to contacting your insurance company, check your records.
You may have different insurance companies that provide coverage
for different losses such as a separate wind or flood policy. For
example, in Texas some wind
coverage is provided by the Texas Windstorm Insurance
Association.
Once you have your information, contact your agent or insurance
company to file a claim. For Allstate, you can contact any local
Allstate agency, call 1-800-54-STORM (1-800-547-8676), or log in to
allstate.com and start your claim online. If you call Allstate and
do not have your information we'll help access it for you. Contact
information for several other insurance companies can be found in
the Allstate Good Hands Recovery Guide.
Step Three: Document your damage.
If it's safe to do so, start separating damaged from undamaged
property. If possible, use your phone to take photos of the damaged
property. This includes any discarded items, structural damage and
standing flood levels. Documenting the damage to your home and
having evidence of your possessions helps the adjuster prepare a
repair estimate.
Step Four: Look into federal aid programs.
If you did not purchase a flood policy from the NFIP, there may
be government assistance programs available. Please visit
https://www.fema.gov/apply-assistance for further information.
The "Good Hands for Hurricane Victims" consumer education
program is part of the $3 million
plan that Allstate and The Allstate Foundation have committed to
support relief and recovery efforts.
About The Allstate Corporation:
The Allstate Corporation (NYSE: ALL) is the nation's largest
publicly held personal lines insurer, protecting approximately 16
million households from life's uncertainties through auto, home,
life and other insurance offered through its Allstate, Esurance,
Encompass and Answer Financial brand names. Allstate is widely
known through the slogan "You're In Good Hands With
Allstate®." Allstate agencies are in virtually every
local community in America.
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SOURCE The Allstate Corporation