How Intuit Refined Its 'Small Business Big Game' Super Bowl Strategy
November 20 2015 - 12:05PM
Dow Jones News
By Nathalie Tadena
Intuit is returning to the Super Bowl this year with a strategy
it hopes will help the buzz from the big game stick around for
months.
The software company is reviving its "Small Business Big Game"
program to give one lucky small business an all-expense-paid,
30-second commercial during Super Bowl 50 produced by ad agency
RPA. Intuit first ran the contest for Super Bowl XLVIII in 2014,
the company's first appearance in the game broadcast.
"We thought it was a breakthrough idea to do for small
businesses what's never been done before," said senior vice
president of marketing for Intuit's Small Business Group Ken Wach.
"Normally you're looking at Budweiser ads or Chevy ads, so this was
about putting small businesses on the national stage and shining
the spotlight on them as heroes of the economy."
While Mr. Wach wouldn't disclose the cost of the ad or the
overall program, a Super Bowl commercial is no small expense.
Advertisers are paying as much as a record $5 million for 30
seconds of airtime during Super Bowl 50, CBS Corp. Chief Executive
Leslie Moonves has said. CBS will broadcast the Feb. 7 game. Mr.
Wach said Intuit will cover all production and media costs for the
winning small business' ad.
By many measures, Intuit's first go at "Small Business Big Game"
was a success. The campaign garnered national attention, resulting
in 13 billion public relations impressions and a boom in business
for the winning small business, GoldieBlox, which makes toys
designed to develop young girls' interest in engineering.
"The biggest learning we had coming out of that was that we
weren't able to sustain the momentum as much as we would have liked
after the program ended," Mr. Wach said. There was a rush of brand
awareness and publicity during the "Small Business, Big Game"
program, peaking at the Super Bowl and continuing for a few weeks
after, he said.
"Two or three months later, it was sort of done and gone," Mr.
Wach said.
Intuit went a different route for Super Bowl XLIX this year with
a Boston Tea Party-themed spot that promoted the company's TurboTax
tax preparation software, rather than QuickBooks, its accounting
software for small businesses.
The company took a lot of the money that had been used to fund
the "Small Business Big Game" program for Super Bowl XLVIII and
invested it into its inaugural QuickBooks Connect conference, which
was held in October 2014.
"We skipped a year because again looking back at the first
execution, we liked what we saw but didn't feel like we had quite
the right formula," Mr. Wach said. "The year off gave us time to
test another component of the strategy and refine that a little
bit."
This time around, Intuit wanted to develop a more comprehensive
campaign around its offerings for small businesses. It relaunched
"Small Business Big Game" as part of a larger program that includes
integration with its QuickBooks Connect conference. In September,
Intuit partnered with OnDeck, a platform for small business loans,
to create a $100 million small business lending fund.
To enter this year's contest, small businesses had to join
Quickbooks' "Own It" network of small business owners. To help
evaluate sustained engagement with small business owners, Intuit
will examine how many of the more than 15,000 businesses that
entered the "Small Business Big Game" contest are still engaged
with Intuit's platforms six to 12 months after the program wraps
up, Mr. Wach said. That will be a "huge measure" of the campaign's
success, he said.
The contest began in June and was narrowed down to three
finalists, based on public voting -- Chubbies Shorts, a San
Francisco-based maker of shorts; Death Wish Coffee Company, a Round
Lake, N.Y. coffee roaster; and Vidler's 5 & 10, a retailer from
East Aurora, N.Y. The winner will be announced in January.
The second- and third-place finalists will each get $25,000 and
a local newspaper ad promoting their business. The next seven
runners up will get $10,000 and a local newspaper ad that will be
co-branded with Quickbooks, thanking them for participating in the
program.
Anheuser-Busch's Budweiser and Bud Light, PepsiCo brands,
Hyundai and Mars' Snickers and Skittles are also among the
advertisers in Super Bowl 50.
Last February's Super Bowl XLIX drew in 114.4 million viewers,
the largest audience for a U.S. television program in history.
Advertisers paid roughly $4.5 million for a 30-second spot in the
2015 game.
Write to Nathalie Tadena at nathalie.tadena@wsj.com
Subscribe to WSJ: http://online.wsj.com?mod=djnwires
(END) Dow Jones Newswires
November 20, 2015 11:50 ET (16:50 GMT)
Copyright (c) 2015 Dow Jones & Company, Inc.
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