Intuit Refutes Allegations About Security Practices
February 23 2015 - 6:56PM
Business Wire
Intuit Inc. (Nasdaq:INTU) today strongly refuted criticism
concerning the way it screens for fraudulent tax returns and
questions about its integrity.
“Allegations by two former employees are flat out wrong, and are
based on their complete misunderstanding of the facts and total
mischaracterization of our business,” the company said in a
statement. “Any suggestion that Intuit or any of its leaders made
decisions to sacrifice customer security for financial gain is
untrue and without merit.”
The company reaffirmed that it is committed to providing
customers the best, safest, most convenient and secure tax products
in the industry.
“With the increasing criminal attacks on the U.S. tax system at
both the federal and state level, and the constantly evolving
methods that cybercriminals use, we recognize that we must
continuously accelerate and strengthen the measures we take to
fight fraud. We are working with the IRS and also fully committed
to working with the states to aggressively combat cyberfraud.”
The following are highlights from the company’s rebuttal.
Privacy, Security Is Job One
“Our customers’ privacy and security is job one. We are
passionate about protecting legitimate taxpayers, while providing
them with a fast, safe and secure way to file their taxes and get
the refunds that they deserve.”
Leading the Fight Against Fraud
“No one does more than Intuit to help the IRS fight fraud. We do
not get revenue from returns we have identified as suspicious and
then the IRS rejects, and Intuit does not get paid through the
refund transfer process unless the IRS accepts the return as valid
and actually issues a tax refund. Moreover, Intuit’s market
share is not based on submitted returns; it is based on accepted
returns.
“We provide reports of suspicious activity to the IRS, but we do
not know the extent to which the IRS depends on our suspicious
activity reporting to make its own determinations, and several
reports from the Government Accountability Office (GAO) and IRS
advisory committees corroborate this fact.
“We believe there is no industry partner that provides more or
better reporting, or is taking a stronger leadership role both with
the IRS and with the industry to help solve the cyberfraud problem
than Intuit.”
More information on Intuit’s efforts and its full response to
the allegations are available in its detailed rebuttal at
https://security.intuit.com/intuitsfightagainsttaxfraud.html.
Intuit Inc.Diane Carlini,
650-944-6251Diane_Carlini@intuit.comJulie Miller,
858-215-8469Julie_Miller@intuit.com
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