Interactive platform provides agencies with powerful client
insights and actionable tools to drive retention and growth
ARLINGTON, Texas, April 16,
2024 /PRNewswire/ -- Birdeye, the leading
provider of reputation, social media, and customer experience
software for local marketing agencies, announced the launch of the
Birdeye Command Center at the Localogy L24 conference in
Arlington, TX.
The Birdeye Command Center is an interactive platform
meticulously designed to enable Birdeye's ecosystem of over 700
world-class marketing agencies to access critical and actionable
insights to streamline operations, increase retention, and propel
client growth.
"Our agency partners play a pivotal role within the Birdeye
ecosystem, delivering essential services that empower local
businesses to unlock the full potential of our platform," stated
Deepak Bahree, CMO of Birdeye. "With
the introduction of the Birdeye Command Center and recent
enhancements to Birdeye Social, we reaffirm our dedication to
nurturing the agency ecosystem, providing them with the tools to
operate seamlessly and foster growth."
Crafted to offer a panoramic view of their client bases' health,
the Birdeye Command Center enables agency users to delve deep into
client adoption metrics so they can prioritize accounts that
require attention to minimize churn and maximize ROI.
Key capabilities allows agencies to:
- Create configurable reporting dashboards with detailed
analytics about client product adoption and business
performance
- Enable error alerts about clients' accounts that require
attention, such as those experiencing reputation issues or
decreased social media activity
- Proactively reduce churn by identifying and addressing at-risk
accounts
- Identify upsell opportunities to grow revenue
The Birdeye Control Center, currently in its beta phase, will be
available for general market access on May
6, 2024. For further details, please visit our website.
About Birdeye:
Birdeye is the leading reputation, social media, and customer
experience platform for local businesses and brands. Over 150,000
businesses use Birdeye's all-in-one platform to effortlessly manage
online reputation, grow their social presence, connect digitally,
and improve customer experience.
Rebecca Colwell
VP Product Marketing
Birdeye
rebecca.colwell@birdeye.com
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SOURCE Birdeye