Sunlight Solutions Announces the Launch of AI Assist
April 16 2024 - 11:15AM
Sunlight Solutions, a cloud-native provider of core administration
technology and innovative insurtech services, is pleased to
announce the deployment of AI Assist, a toolkit that connects
modern artificial intelligence (AI) technologies to key insurance
use cases as part of Sunlight Enterprise, the company’s suite for
insurance operations.
“AI is a true vehicle for modernization and of incredible value
to both insurers and insureds when you have real use cases behind
it,” said Florence Lamour, head of Sunlight operations in Europe.
“It doesn’t have to be scary or unrelatable, when used
strategically, AI delivers visibility, efficiency, and something
highly personalized. Through the combination of AI Assist and
Sunlight Enterprise, we’ve enjoyed tying these powerful tools to
insurance operations and we’ll look for more opportunities to do so
with guidance from our customers.”
Sunlight’s AI Assist leverages a myriad of technologies,
including machine learning (ML), optimal character recognition
(OCR), and generative language models to support users with use
cases across claims, document analysis, and user training. As an
integral part of Sunlight Enterprise, AI Assist can increase worker
efficiency and generate actionable insights to empower insurance
professionals of all kinds.
“AI Assist gives Sunlight users immediate efficiency gains with
an ability to analyze, summarize, and extract information extremely
quickly,” said Bernadette Leh, president of Sunlight Simplify, a
business unit dedicated to the medical professional liability (MPL)
community. “We first implemented AI to assess claims data for a MPL
customer, analyzing case files that had hundreds of pages of
related documentation. We quickly realized the internal benefit as
well. We’re now using the same AI methods that are built into AI
Assist for training Sunlight delivery teams and educating
users.”
As the insurance industry evolves in the digital age, Sunlight
remains dedicated to driving innovation and tangible value to
clients. Supported by AI, Sunlight is reshaping the future of
insurance operations and ushering in a new era of efficiency,
effectiveness, and customer-centricity for insurers and managing
general agencies (MGAs).
About Sunlight Solutions (Sunlight)Sunlight
Solutions is a true product company and a leading innovator of
digital insurance solutions to P&C carriers across the globe.
Developed on modern, open technology and offering the utmost
functionality across the insurance lifecycle, Sunlight’s flexible
framework allows customers to tailor unique insurance products with
rapid speed-to-market and provides an experience that better serves
users, producers, and customers. Sunlight’s carrier and MGA
customers offer a variety of P&C products in both the USA and
EU. For additional information, please visit
www.sunlightsolutions.com, or contact us
at
sales@sunlightsolutions.com.
Media Contact:Jennifer OverhulseSt. Nick Media
Services859-803-6597jen@stnickmedia.com