By Kristin Jones 
 

The next chief executive of VeriFone Systems Inc. (PAY) will face the task of transitioning the maker of credit-card terminals into more of a services-based business amid challenges to its core payment operations.

Despite those hurdles, in the eyes of some analysts and investors, the new person will come into the job with at least one major advantage over the longtime predecessor: He or she won't be outgoing Chief Executive Doug Bergeron.

"The old management's credibility was not that good with the Street," said Susquehanna analyst Meghna Ladha, citing VeriFone's history of restating financial results and lowering guidance.

VeriFone didn't make anyone available for comment on this story. On Monday, the company named Chairman Richard McGinn to serve as interim CEO while it engages an executive search firm to help find Mr. Bergeron's replacement. Mr. Bergeron also was unavailable to comment Tuesday, but said in a written statement Monday that the timing was right for new leadership.

The next CEO will start with a clean but heavy slate, as the company is in the midst of a significant transformation.

The San Jose, Calif., company historically has been a hardware company, getting one-time payments from selling its card-payment machines, which are used in stores world-wide. It has sought to change its business, giving away or subsidizing machines that are tied to a monthly service fee. But the shift came at the cost of hardware sales--still its main revenue stream--hurting financial results and allowing rival Ingenico S.A. (ING.FR) to take market share, analysts have said.

In addition, the company is dealing with secular challenges, such as retailers' shift away from the use of payment terminals, as more people use their phones or other methods to check themselves out. Also, U.S. retailers are grappling with a need to reduce store space, noted Pacific Crest Securities analyst James Faucette.

"There are long-term headwinds for VeriFone regardless of who's in charge," Mr. Faucette said.

Investors, though, indicated relief that Mr. Bergeron was no longer in charge. Mr. Bergeron joined the company in 2001 and is the only CEO the company has had since going public in April 2005. VeriFone shares closed 6% higher Tuesday at $21.68, but are still down 57% over the past year.

The stock's gains Tuesday came after the company last month slashed its first-half outlook, as it struggles to transition into a services-based business and suffers from macroeconomic weakness in Europe and delayed projects from major customers. Despite the setbacks, the company should continue to move deeper into services, analysts said.

"They need to grow services in this business. It doesn't make sense to move away from that," said Ms. Ladha. But the company is likely to pursue a strategy that is more realistic, and more consistent, she believes. "They just won't be so aggressive."

Among the aggressive moves that have hurt VeriFone's bottom line was the $458 million takeover of Hypercom in 2011. The company overpaid for Hypercom, said Wedbush analyst Gil Luria, and the integration has been problematic.

Meanwhile, the CEO transition has raised questions about whether the company might become an acquisition target. Susquehanna's Ms. Ladha cited VeriFone's "solid fundamentals" and said that with a market capitalization of about $2.35 billion, the company would be a cheap buy for a major player like Google Inc. (GOOG), which has made its own inroads into the payments business with its Wallet app.

The company's newly appointed chief financial officer, Marc E. Rothman, who succeeded finance chief Robert Dykes after Mr. Dykes retired Feb. 28, has some experience in selling businesses to Google. Mr. Rothman is the former finance chief of Motorola Mobility Inc., which was acquired by the Internet search giant.

Wedbush's Mr. Luria, however, called the scenario of a sale to Google or a similar company as "wishful thinking." The analyst believes VeriFone's current portfolio of products makes it a more likely target of a nuts-and-bolts industrial company or conglomerate, which would be less prone to pay a high premium for the company.

A representative for Google wasn't immediately available for comment.

VeriFone's strategy may depend largely on who is tapped to be the new chief. Susquehanna believes the board may choose a leader with a background in technology, as the company seeks to balance its services and hardware business. Others say a grounding in tech isn't necessary.

"I don't think VeriFone's a very complex company," Mr. Luria said, adding that the company just needs "somebody with a good head."

Write to Kristin Jones at kristin.jones@dowjones.com

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