Kansas City Southern Launches New Customer-Driven Website
October 05 2015 - 8:30AM
Business Wire
Kansas City Southern (KCS) (NYSE: KSU) has launched a new and
improved www.kcsouthern.com for The Kansas City Southern Railway
Company (KCSR) and Kansas City Southern de Mexico, S.A. de C.V.
(KCSM). In addition to refreshing the look in a new,
mobile-friendly format, website users have access to new tools,
resources and navigation to help them quickly find what they
need.
“Feedback from our customers was paramount in creating the new
website,” said KCS president Patrick J. Ottensmeyer. “Our objective
is twofold. For existing customers, we want to make it easier than
ever to do business with us online. For shippers seeking new
solutions, we want to clearly illustrate how KCS is a smart choice
for their supply chain needs.”
Highlights of the new website include:
- A new Explore Shipping Options tool
delivers rules publications, public tariffs and intermodal transit
times in a streamlined format with just a few simple clicks.
- The interactive network map page within
Why Choose KCS, shows the depth and breadth of KCS’ partnerships,
including intermodal terminals, transload facilities, and short
line partners, etc.
- A new Customer Resource section helps
new customers get started and provides helpful tools and guidelines
for existing customers, such as access to MyKCS, service status
updates, online bill pay and fuel surcharge information.
- The MyKCS customer portal offers
streamlined tools and tutorials, helping customers more easily and
efficiently handle their accounts – without requiring a new
log-in.
- A new Corporate Responsibility section
showcases KCS’ work in the community.
- Information on KCS’ board of directors,
executives and sales leaders is contained in About
Us/Leadership.
Available in English and in Spanish, www.kcsouthern.com has been
optimized to provide a great user experience whether on a desktop
or mobile device. For best performance, it is recommended that
Internet Explorer users have at least IE9.
Headquartered in Kansas City, Mo., KCS is a transportation
holding company that has railroad investments in the U.S., Mexico
and Panama. Its primary U.S. holding is KCSR, serving the central
and south central U.S. Its international holdings include KCSM,
serving northeastern and central Mexico and the port cities of
Lazaro Cardenas, Tampico and Veracruz, and a 50 percent interest in
the Panama Canal Railway Company, providing ocean-to-ocean freight
and passenger service along the Panama Canal. KCS’ North American
rail holdings and strategic alliances are primary components of a
NAFTA Railway system, linking the commercial and industrial centers
of the U.S., Mexico and Canada.
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version on businesswire.com: http://www.businesswire.com/news/home/20151005005208/en/
Kansas City SouthernC. Doniele Carlson,
816-983-1372dcarlson@kcsouthern.com
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