ATLANTA, Nov. 15, 2016 /PRNewswire/ -- Radio Frequency
Identification (RFID) bag tags are already attached to bags
everywhere Delta flies, and customers are reaping the benefits.
Starting today, customers will now receive live push notifications
from critical points along their bag's journey. A quick note will
let a customer know when their bag is successfully loaded onto an
aircraft, which carousel it will arrive at for pickup and more.
Delta is the only carrier that has implemented an RFID bag
tracking solution on a global scale to further improve its
already-strong reliability for checked bags. A recent study from
the International Air Transport Association showed that an
industry-wide global RFID solution could reduce the number of
mishandled bags by up to 25 percent by 2022.
Push notifications are just the latest update for the Fly Delta
app, including:
- Seamless integration of the "Today" view and boarding pass into
one screen
- Dynamic updates to the electronic boarding pass - seat, gate
and flight information will always be up to date
- Color of the "Today" screen to current SkyMiles® Medallion
status
- More visibility with the Track My Bags feature now offering
"Track On Map" option to follow bag's journey
- A faster ticket purchase experience now that the need to
re-verify each leg of a trip while shopping has been
eliminated
- Bug fixes and performance enhancement
NBC Nightly News shared an inside look at the customer benefits
of this new technology.
Delta Air Lines serves nearly 180 million customers each year.
In 2016, Delta was named to Fortune's top 50 Most Admired Companies
in addition to being named the most admired airline for the fifth
time in six years. Additionally, Delta has ranked No.1 in the
Business Travel News Annual Airline survey for an unprecedented
five consecutive years. With an industry-leading global network,
Delta and the Delta Connection carriers offer service to 319
destinations in 57 countries on six continents. Headquartered in
Atlanta, Delta employs more than
80,000 employees worldwide and operates a mainline fleet of more
than 800 aircraft. The airline is a founding member of the SkyTeam
global alliance and participates in the industry's leading
transatlantic joint venture with Air France-KLM and Alitalia
as well as a joint venture with Virgin Atlantic . Including its
worldwide alliance partners, Delta offers customers more than
15,000 daily flights, with key hubs and markets including
Amsterdam, Atlanta, Boston, Detroit, Los Angeles, Minneapolis/St.
Paul, New York-JFK and LaGuardia, London-Heathrow, Paris-Charles de
Gaulle, Salt Lake City, Seattle and Tokyo-Narita . Delta has
invested billions of dollars in airport facilities, global products
and services, and technology to enhance the customer experience in
the air and on the ground. Additional information is available on
the Delta News Hub, as well as delta.com, Twitter @DeltaNewsHub,
Google.com/+Delta, and Facebook.com/delta.
Photo - http://photos.prnewswire.com/prnh/20161114/439116
Logo - http://photos.prnewswire.com/prnh/20090202/DELTALOGO
To view the original version on PR Newswire,
visit:http://www.prnewswire.com/news-releases/fly-delta-app-push-notifications-take-stress-out-of-checking-a-bag-300363053.html
SOURCE Delta Air Lines