UPS Wins Digital Edge 25 Award for Innovative Consumer Package Delivery Services
January 12 2016 - 9:45AM
UPS® (NYSE:UPS) today announced that it received a Digital Edge 25
award for its successful integration of two innovative
technology-driven consumer services, UPS My Choice® and the UPS
Access Point
™ network. The Digital Edge 25 awards,
presented by the AGENDA16 conference and produced by IDG
Enterprise, honor companies that put digital innovation at the
center of their business and continually strive to be on the “edge”
of digital disruption.
Together, UPS My Choice® and The UPS Access Point™ network
provide consumers with unprecedented control over their deliveries.
Using UPS My Choice®, consumers can schedule deliveries, provide
special delivery instructions to drivers and re-route packages to
alternate delivery locations – including 8,000 convenient UPS
Access Point locations in the U.S. The UPS Access Point™ network
consists of conveniently located independent retail locations that
offer parcel pick-up and drop-off services. With evening and
weekend hours, these locations allow consumers to pick up and ship
packages on their schedules.
The combination of the two services is a digital feat made
possible by proprietary UPS routing software, and includes a
significant integration of hundreds of applications on a global
scale. The first of its kind in the U.S., the integration of the
UPS Access Point™ network and UPS My Choice® demonstrates UPS’s
continued commitment to digital innovations that enhance the
customer experience and drive operational efficiencies.
“Our innovation teams realized that by combining the
extensive capabilities of UPS My Choice® and the strength of the
UPS Access Point™ network we would provide an even stronger value
for our 22 million UPS My Choice® customers” said Dave Barnes,
Chief Information Officer of UPS. “The integration of these
services allows us to bring to the market unprecedented levels of
flexibility providing our customers with a delivery experience
tailored to meet their specific needs. In the age of global
e-commerce, this is a win-win for our customers and UPS. We’re
honored to receive this recognition from IDG Enterprise.”
The integration effort exemplifies UPS’s more than 108 years of
business innovation and technology-driven focus on helping solve
customer challenges in the rapidly-changing global marketplace.
About Digital Edge 25 awards
The Digital Edge 25 awards honor enterprises that have leveraged
digital technologies such as social, mobile, analytics and cloud to
achieve highly significant transformation or innovation for their
business — to give them a competitive “digital edge.” The award
focuses on the cross-functional business leadership that drives
success in the digital business environment, as every business
leader must have a strategic digital vision and focus. Selected by
a panel of industry experts and business executives, winning
applications are driving greater customer engagement, higher sales
conversions and new product delivery mechanisms, as well as revenue
and profit growth.
About UPS
UPS (NYSE: UPS) is a global leader in logistics, offering a
broad range of solutions including transporting packages and
freight; facilitating international trade, and deploying advanced
technology to more efficiently manage the world of business.
Headquartered in Atlanta, UPS serves more than 220 countries and
territories worldwide. The company can be found on the web at
ups.com® and its corporate blog can be found at longitudes.ups.com.
To get UPS news direct, visit pressroom.ups.com/RSS.
Kim Krebs
(404) 828-4404
kkrebs@ups.com
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