CUPERTINO, Calif., Nov. 17, 2015 /PRNewswire/ -- Numerify, a
provider of cloud-based analytics for the business of IT, today
announced that leading semiconductor and IP provider Rambus Inc.
(NASDAQ:RMBS) has deployed Numerify's analytic applications as part
of its overall IT infrastructure. This deployment allows the Rambus
IT team to gain more visibility into its IT service performance and
drive service quality improvements throughout the organization.
"Data is at the heart of everything we do, and at Rambus, using
data to instill continuous improvement has amplified our ability to
deliver quality service and business insight to our internal
customers," said Mark Grimse, vice
president of IT at Rambus. "By implementing several cloud-based
solutions, including Numerify, we are able to get all important
metrics in a personalized manner through a unique architecture that
embodies best practices in IT service analytics and aligns well to
our business."
For enhanced productivity, Grimse realized that Rambus needed
insights to foster a data-driven culture within IT. Grimse led the
company in selecting Numerify for its pre-built IT analytics,
dashboards, and extensive library of metrics. Rambus is now able to
get up-to-date metrics to expose IT blind spots, such as analyzing
support load by age of laptop - which they used to optimize the
timing of PC refresh.
"In the competitive environments of memory, security, smart
sensors, and lighting technology, Rambus is at the forefront of
innovation, creating products and solutions that make the world's
technology work better," said Srikant Gokulnatha, co-founder and
chief product officer of Numerify. "Companies like Rambus depend on
IT to drive effectiveness across the organization. By deploying our
IT analytic applications that come pre-packaged with best-practice
dashboards and metrics, Rambus gains valuable knowledge to affect
positive change."
Numerify provides Rambus with pre-built dashboards and visual
analysis capabilities across multiple processes such as Incident,
Problem, Change, and Request on ServiceNow®. Additionally, Numerify
enables analysis of team performance, identification of process
bottlenecks, and the ability to drive measurable improvements in
customer satisfaction.
About Rambus Inc.
Rambus creates cutting-edge semiconductor and IP products,
spanning memory and interfaces to security, smart sensors and
lighting. Our chips, customizable IP cores, architecture licenses,
tools, services, training and innovations improve the competitive
advantage of our customers. We collaborate with the industry,
partnering with leading ASIC and SoC designers, foundries, IP
developers, EDA companies and validation labs. Our products are
integrated into tens of billions of devices and systems, powering
and securing diverse applications, including Big Data, Internet of
Things (IoT), mobile, consumer and media platforms. At Rambus, we
are makers of better. For more information, visit rambus.com.
About Numerify
Numerify is a provider of IT business analytics applications to
leading organizations that have embraced cloud based IT services,
assets, projects and finance systems. The company's pre-built
analytic solutions integrate data across IT sources as well as call
center, HR, and finance systems. Numerify's cloud applications
rapidly deliver precise insights that help IT organizations lower
costs, increase delivery speed and dramatically improve service
levels. Headquartered in Cupertino,
Calif., Numerify's investors include Lightspeed Venture
Partners and Sequoia Capital. For more information, visit our
website or follow @numerify.
Media Contact
Michelle
Kincaid for Numerify
Bateman Group
(415) 757-5545
numerify@bateman-group.com
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SOURCE Numerify