More than 400,000 ComEd customers affected by Monday’s powerful storm
July 01 2014 - 6:27PM
Business Wire
Utility restores approximately 257,000
customers following severe weather
ComEd has restored approximately 257,000 customers after storms
with hurricane force winds swept through the ComEd territory on
Monday night, knocking out power to more than 400,000 customers.
Lightning and winds in excess of 75 mph caused widespread damage,
bringing down power lines and trees and causing severe damage.
Currently, approximately 147,000 customers remain without service.
ComEd has mobilized roughly 760 ComEd and contract crews to restore
power as quickly and safely as possible to those affected. In
addition, the utility secured additional resources from nine other
states – including Kansas, Tennessee and Massachusetts.
ComEd’s South region was hardest hit, with approximately 134,000
customers currently out of power. Chicago has 7,000 customers
without power. The West region has 5,700 customers without power
while outages in the North region are affecting approximately 600
customers.
Based on past storms of a similar magnitude, the company
currently estimates that the remaining customers will have their
service restored by late Thursday night, with the exception of some
pockets in hardest hit areas.
ComEd’s restoration process begins immediately with damage
assessment. This process enables the company to determine hardest
hit areas and establish restoration times. The company then
prioritizes outage restoration to ensure public safety first such
as police and fire, followed by hospitals and other critical
customers such as pumping stations. ComEd then restores feeders,
which allows the company to return power to the largest numbers of
customers at one time, followed by smaller service restorations and
individual outages.
Public safety is paramount during storms and ComEd encourages
the public to remember to take the following precautions:
- If you encounter a downed power line,
immediately call ComEd at 1-800-EDISON1 (1-800-334-7661) or access
our website at ComEd.com and report the location. Spanish-speaking
customers should call 1-800-95-LUCES (1-800-955-8237). Customers
also can visit Twitter for restoration updates.
- Never approach a downed power line.
Always assume a power line is energized and extremely
dangerous.
- Check on elderly and other sensitive
family members and neighbors to ensure their safety and make
alternate arrangements, as it may be some time before their power
is restored.
To report an outage, customers can call 1-800 EDISON1
(1-800-334-7661), or report it through the web site – ComEd.com.
Customers also can follow @ComEd on Twitter or Facebook to stay up
to date on the latest ComEd info.
Commonwealth Edison Company (ComEd) is a unit of Chicago-based
Exelon Corporation (NYSE: EXC), the nation’s leading competitive
energy provider, with approximately 6.6 million customers. ComEd
provides service to approximately 3.8 million customers across
northern Illinois, or 70 percent of the state’s population. For
more information visit ComEd.com, and
connect with the company on Facebook, Twitter and YouTube.
ComEdCustomer Contact:1-800-EDISON-1 (1-800-334-7661)orMedia
Contact:312-394-3500
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