MetLife Wins Model Insurer Asia Awards 2016
April 21 2016 - 11:14PM
Business Wire
Company recognized for harnessing technology
and creating innovative methods in developing consumer
insights
MetLife, Inc. (NYSE: MET) announced that it won Celent’s Model
Insurer Asia 2016 and Data Mastery and Analytics Awards at a
distinguished ceremony that was held in Singapore on April 21,
2016. For the insurance industry, data has become a key source of
competitive advantage and is pushing the competitive boundaries for
insurers at an accelerated rate. MetLife has, once again, shown its
commitment to delivering a truly customer-centric experience
through its digitalized business model and its powerful data
analytic capability. This has resulted in the creation of new
opportunities for the company to differentiate and to better serve
its customers.
“MetLife is proud to have won both the Model Insurer 2016 Award
and the Data Mastery & Analytics Award, and this achievement
affirms MetLife’s dedication towards understanding our customers
and their preferences,” said Ralph Brunner, Chief Marketing Officer
for MetLife in Asia. “We are committed to investing in technologies
and solutions that enable a seamless customer experience.
Transforming data into real customer insights helps us to go
further by shaping and optimizing our customer interactions; giving
us the ability to deliver more personalized customer service and
drive real value for our customers.”
“This award is a testament to the distinctive advantage
companies can offer customers when technology and marketing work in
tandem to achieve excellence,” noted Steve Weinreb, Chief
Information Officer for Regional Application Development for
MetLife in Asia. “At MetLife, our customer-centric focus fuels the
success of our internal partnership.”
MetLife Asia established its Center of Excellence for Data
Analytics (COEDA) in 2014 to transform big data into customer
insights, deliver a more holistic customer experience, and drive
incremental profit for the enterprise. Since then, MetLife’s COEDA
has worked relentlessly to create competitive advantage for the
company by scaling up its advanced data analytics capability and
adopting best practices from the insurance industry and beyond.
This led to MetLife being awarded the Innovation Award for its
Advanced Data Analytics (ADA) efforts in the Asia Insurance
Technology Awards (AITA) 2015.
Hosted by Celent, a research and consulting firm focused on the
application of information technology in the global financial
services industry, the Model Insurer Award recognizes insurance
firms that effectively utilize technology as a means to foster
investment in innovation. Model Insurer is awarded for best
practices of technology usage in different areas critical to
success in insurance, and is the main award an insurer can win from
Celent. The award for Data Mastery and Analytics recognizes
insurers that are able to leverage data in innovative ways to
identify profitable niches, manage risk and improve service.
Insurers were evaluated on three criteria: demonstrable business
benefits, degree of innovation, and technology or implementation
excellence as seen through the use of best practices.
About MetLife
MetLife, Inc. (NYSE: MET), through its subsidiaries and
affiliates (“MetLife”), is one of the largest life insurance
companies in the world. Founded in 1868, MetLife is a global
provider of life insurance, annuities, employee benefits and asset
management. Serving approximately 100 million customers, MetLife
has operations in nearly 50 countries and holds leading market
positions in the United States, Japan, Latin America, Asia, Europe
and the Middle East. For more information, visit
www.metlife.com.
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MetLife, Inc.Ashia Razzaq, +852-2277-4172
MetLife (NYSE:MET)
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