JUNO BEACH, Fla., Nov. 16, 2017 /PRNewswire/ -- Florida Power
& Light Company (FPL) today announced that the company has been
awarded the prestigious AEIC Achievement Award from the Association
of Edison Illuminating Companies (AEIC) for a technology
breakthrough in anticipating intermittent power failures and, in
turn, improving the company's ability to take preventative
action.
FPL's "The Powerful Predictors" team received the esteemed award
for developing a complex algorithm to detect distinct patterns in
residential smart meters, allowing it to predict individual
customer outages days in advance and avoid power loss.
"At FPL, we are always working on new and innovative ways to
provide our customers with the best possible service and power grid
reliability," said Manny Miranda,
senior vice president of power delivery for FPL. "Because of our
smart meter technology and a very talented team, we have developed
a system that allows us to foresee where outages are most likely to
occur up to three days in advance, and then pre-emptively make
repairs before an outage takes place, ultimately benefiting our
customers."
FPL's proactive ticket notification system uses smart grid data
to predict when a customer is about to experience an outage,
enabling crews to deploy to an affected area. In many cases, this
allows crews to resolve the issue before a customer is even aware
he or she had a problem. In 2016, through the prediction and repair
of intermittent power outages, FPL avoided more than 5,000 single
customer outages. For customers who did experience power loss, the
award-winning technology decreased the average interruption time by
approximately 40 minutes, and achieved 70 percent cost savings
because of reduced travel time and increased repair efficiency for
crews.
"FPL's 4.9 million smart meters are an important piece of our
strategy for a more efficient energy grid," said Dave Herlong, director of smart grid &
innovation for FPL. "They help us identify outages and diagnose
their cause, as well as restore power much faster. Smart meters
also provide customers with important information about their
energy use, which can be used to save money on monthly bills."
To learn more about FPL's smart meters and smart grid, visit
www.FPL.com/smartgrid.
Florida Power & Light
Company
Florida Power &
Light Company is the third-largest electric utility in the United States, serving nearly 5 million
customer accounts or an estimated 10 million people across nearly
half of the state of Florida. FPL's typical 1,000-kWh residential
customer bill is approximately 25 percent lower than the latest
national average and, in 2016, was the lowest in Florida among reporting utilities for the
seventh year in a row. FPL's service reliability is better than
99.98 percent, and its highly fuel-efficient power plant fleet is
one of the cleanest among all utilities nationwide. The company
received the top ranking in the southern U.S. among large electric
providers, according to the J.D. Power 2016 Electric Utility
Residential Customer Satisfaction StudySM, and was recognized in
2017 as one of the most trusted U.S. electric utilities by Market
Strategies International. A leading Florida employer with
approximately 8,900 employees, FPL is a subsidiary of Juno Beach, Florida-based NextEra Energy, Inc.
(NYSE: NEE), a clean energy company widely recognized for its
efforts in sustainability, ethics and diversity, and has been
ranked No. 1 in the electric and gas utilities industry in
Fortune's 2017 list of "World's Most Admired Companies." NextEra
Energy is also the parent company of NextEra Energy Resources, LLC,
which, together with its affiliated entities, is the world's
largest generator of renewable energy from the wind and sun. For
more information about NextEra Energy companies, visit these
websites: www.NextEraEnergy.com, www.FPL.com,
www.NextEraEnergyResources.com.
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SOURCE Florida Power & Light
Company