ComEd Restores 99 Percent of Customers Affected by Saturday’s Winter Storm
November 22 2015 - 5:30PM
Business Wire
More than 61,000 customers restored since the
start of the storm
Following Saturday’s winter storm which produced more than a
foot of heavy wet snow in many areas, ComEd has restored power to
99 percent of the 61,000 customers affected by the storm. Storm
conditions, including heavy snow and gusty winds, produced downed
power lines and broken utility poles in affected areas.
More than 295 ComEd and contractor crews worked around the clock
in challenging working conditions to restore power to the majority
of impacted customers within a 24-hour period. The remaining
outages are those where the power infrastructure sustained
significant damage. ComEd crews continue to work on restoring power
to the remaining pockets of customers, and expect nearly all
remaining customers to be restored by tonight.
“ComEd understands the impact a loss of electrical service can
have on customers, especially during these winter conditions,” said
Terence R. Donnelly, executive vice president and chief operating
officer for ComEd. “Our emergency operation centers remain open and
our restoration crews are focused on safely restoring power to
every single impacted customer. We appreciate our customers’
patience and thank our employees as we complete the repairs to our
system following this damaging storm.”
ComEd urges customers to contact the utility immediately if they
are experiencing a power outage.
Customers can text OUT to 26633 (COMED) to report their outage
and receive restoration information. ComEd also offers a mobile app
for smart phones that gives customers the ability to report power
outages and manage their accounts. In addition, customers can
report outages through the website at ComEd.com or on ComEd’s
Facebook page at Facebook.com/ComEd or by calling 1-800 EDISON1
(1-800-334-7661). Spanish-speaking customers should call
1-800-95-LUCES (1-800-955-8237).
Public safety is paramount during storms and ComEd encourages
the public to remember to take the following precautions:
- Never touch a downed power line, or
anything it is in contact with - even if there are no sparks.
- If a downed wire is on your vehicle,
stay in your vehicle and wait for help.
- Never approach a downed power line.
Always assume a power line is energized and extremely
dangerous.
- If you encounter a downed power line,
stay at least 35 feet away and immediately call ComEd at
1-800-EDISON1 (1-800-334-7661) or access our website at ComEd.com
and report the location. Spanish-speaking customers should call
1-800-95-LUCES (1-800-955-8237).
- In the event of an outage, please do
not approach ComEd crews working to restore power to ask about
restoration times. Crews may be working on live electrical
equipment and the perimeter of the work zone may be hazardous.
Commonwealth Edison Company (ComEd) is a unit of Chicago-based
Exelon Corporation (NYSE: EXC), the nation’s leading competitive
energy provider, with approximately 7.8 million customers. ComEd
provides service to approximately 3.8 million customers across
northern Illinois, or 70 percent of the state’s population. For
more information visit ComEd.com, and connect with the company on
Facebook, Twitter and YouTube.
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version on businesswire.com: http://www.businesswire.com/news/home/20151122005021/en/
ComEd Media Relations312-394-3500ComEd.com/News
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