ComEd Restores 90 Percent of Customers Affected by Monday’s Storms
July 02 2014 - 10:01PM
Business Wire
More than 375,000 customers restored since
the start of the storm
ComEd has restored power to 90 percent of the more than 420,000
customers that were affected by Monday’s fast-moving storms that
included multiple tornados and strong winds reaching 120 miles per
hour.
These storms included approximately 80,000 lightning strikes,
and caused severe damage to electrical infrastructure including
knocking down multiple poles and power lines.
Nearly 900 ComEd and contractor crews have been working around
the clock to safely and efficiently restore service to customers.
In addition, approximately 400 crews from nine states will continue
to provide restoration assistance until all customers are restored.
Based on experience with similarly sized storms, ComEd expects the
vast majority of remaining customers impacted by the storm to be
restored by Thursday night, with potentially longer restoration
times for some pockets in hardest hit areas.
“Our #1 priority is restoring power quickly and safely to
customers in the remaining affected areas,” said Terence R.
Donnelly, executive vice president and chief operating officer for
ComEd. “We appreciate our customers’ patience as we make repairs to
our system following this damaging storm.”
ComEd urges customers to contact the utility immediately if they
are experiencing a power outage. Customers can text OUT to 26633
(COMED) to report their outage and receive restoration information.
ComEd also offers a mobile app for iPhone and Android® smart phones
that gives customers the ability to report power outages and manage
their accounts. In addition, customers can report outages through
the website at ComEd.com or on ComEd’s Facebook page at
Facebook.com/ComEd or by calling 1-800 EDISON1 (1-800-334-7661).
Spanish-speaking customers should call 1-800-95-LUCES
(1-800-955-8237).
Public safety is paramount during storms and ComEd encourages
the public to remember to take the following precautions:
- If you encounter a downed power line,
immediately call ComEd at 1-800-EDISON1 (1-800-334-7661) or access
our website at ComEd.com and report the location. Spanish-speaking
customers should call 1-800-95-LUCES (1-800-955-8237). Never
approach a downed power line. Always assume a power line is
energized and extremely dangerous
- Check on elderly and other sensitive
family members and neighbors to ensure their safety and make
alternate arrangements, as it may be some time before their power
is restored.
Commonwealth Edison Company (ComEd) is a unit of Chicago-based
Exelon Corporation (NYSE: EXC), the nation’s leading competitive
energy provider, with approximately 6.6 million customers. ComEd
provides service to approximately 3.8 million customers across
northern Illinois, or 70 percent of the state’s population. For
more information visit ComEd.com, and
connect with the company on Facebook, Twitter and YouTube.
ComEdCustomer Contact:1-800-EDISON-1 (1-800-334-7661)orMedia
Contact:312-394-3500
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