Chase Receives J.D. Power’s Top Rank for Small Business Banking in Northeast and West Regions for 2014
October 30 2014 - 10:00AM
Business Wire
Chase ranked highest in customer satisfaction for small business
banking in the Northeast and West Regions in the 2014 J.D. Power
study released today. For the second year, small businesses in the
Western United States ranked Chase highest. In the Midwest and
South Regions, Chase ranked second. Overall the bank ranked ahead
of America’s 15 largest banks.1
Among thousands of small business respondents, Chase ranked
highest in two regions including the:
Northeast – Connecticut, Maine, Massachusetts, New
Hampshire, New Jersey, New York, Pennsylvania, Rhode Island and
Vermont
West – Alaska, Arizona, California, Colorado, Hawaii,
Idaho, Montana, Nevada, New Mexico, Oregon, Utah, Washington and
Wyoming
Chase finished second in two regions including the:
Midwest: Illinois, Indiana, Iowa, Kansas, Michigan,
Minnesota, Missouri, Nebraska, North Dakota, Ohio, South Dakota and
Wisconsin
South: Alabama, Arkansas, Delaware, Florida, Georgia,
Kentucky, Louisiana, Maryland, Mississippi, North Carolina,
Oklahoma, South Carolina, Tennessee, Texas, Virginia and West
Virginia.
“These are team trophies that represent the great partnerships
we have with our small business clients,” said Scott Geller, Chase
Business Banking CEO. “Receiving this recognition from J.D. Power
and our customers is a tremendous honor, which we will work hard to
keep earning.”
Chase Business Banking serves 2.3 million small businesses
around the country through 5,600 branches and more than 12,000
relationship managers and small business specialists trained to
serve small business clients. In addition, the bank offers Ink from
Chase business credit cards, and Chase Paymentech is a global
leader in payment processing for merchants.
1Based on assets as of December 31, 2013, as reported in the
Federal Reserve’s December 31, 2013, Statistical Release
About Chase
Chase is the U.S. consumer and commercial banking business of
JPMorgan Chase & Co. (NYSE: JPM), a leading global financial
services firm with assets of $2.5 trillion and operations in more
than 60 countries. Chase serves more than 65 million consumers and
4 million small businesses through more than 5,600 bank branches,
20,000 ATMs, credit cards, mortgage offices, and online and mobile
banking as well as through relationships with auto dealerships.
More information about Chase is available at www.chase.com and
@Chase. JPMorgan Chase Bank, N.A. Member FDIC. Equal Opportunity
Lender.
For detailed survey results, visit JDPower.com.
Chase CommunicationsMary Jane Rogers,
303-244-3142maryjane.h.rogers@chase.com
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