Adobe Announces Major Updates to Technical Communication Solutions
January 31 2017 - 11:55AM
Business Wire
New Technical Communication Suite, Featuring Integration With
Adobe Experience Manager, Enables Great Experiences Throughout the
Customer Journey
Adobe (Nasdaq:ADBE) today announced the 2017 release of Adobe
Technical Communication Suite, the next-generation of its
end-to-end technical content development toolkit. Technical
Communication Suite enables companies to create, manage and publish
standards-compliant, multilingual content for global audiences. The
latest version of the multichannel publishing toolkit enables
writers, information developers and instructional designers to
deliver discoverable, consumable and socially-enabled content to
users on any device.
Adobe also announced a major update to the XML Documentation
Add-on for Adobe Experience Manager, an enterprise-grade component
content management system (CCMS) for DITA* based technical content,
built on top of the leading content management system, Adobe
Experience Manager. Enhanced integration between the 2017 release
of Adobe FrameMaker and Experience Manager delivers more engaging
experiences for those that consume technical documentation on the
web.
“In order to succeed, companies must consistently deliver great
experiences to their customers, from the first time they reach out
with marketing content to the delivery of technical documentation
that supports their purchase,” said Adil Munshi, vice president and
general manager, Print and Publishing Business at Adobe. “The 2017
release of Adobe Technical Communication Suite and the new XML
Documentation Add-on for Adobe Experience Manager enable technical
publishing departments to efficiently manage their content
lifecycle and deliver immersive experiences throughout the customer
journey.”
All major components of Adobe Technical Communication Suite are
now improved, including:
- Adobe FrameMaker is a complete solution
for authoring and publishing multilingual technical content across
mobile, web, desktop and print. The 2017 release of FrameMaker
offers a completely reimagined authoring experience – with
comprehensive support for HD displays, a new project manager, a
modern menu reorganized for optimal productivity, advanced XML/DITA
and dynamic content personalization capabilities, and
out-of-the-box multichannel publishing.
- Adobe FrameMaker Publishing Server is
an enterprise solution for automated multichannel publishing. Users
can now access publishing services remotely, manage them with a
comprehensive dashboard and publish to EPUB 3.0, Kindle, PDF,
native mobile apps, WebHelp, CHM and other formats.
- Adobe RoboHelp is a user-friendly
authoring and mobile publishing solution. It now leverages
next-generation Responsive HTML5 layouts for more intuitive
navigation, dynamically filters content to deliver personalized
Help experiences, and provides relevant information faster with
best-in-class search, including search autocomplete. The 2017
release of RoboHelp now also supports 17 different output formats,
including content-centric mobile apps for iOS and Android, to make
publishing truly device-agnostic.
- Adobe Captivate 9, Adobe Presenter
11 and Adobe Acrobat Pro DC round out the suite, now
integrating powerful e-learning and ‘how to’ demo creation, dynamic
video presentation and unmatched PDF functionality.
XML Documentation Add-on for Adobe Experience Manager
The reimagined XML Documentation Add-on for Adobe Experience
Manager helps enterprises manage large volumes of content with
frequent publishing and web-based collaboration needs. It
introduces new capabilities for dynamic delivery of DITA content –
like batch publishing, baseline publishing and automated
post-output-generation tasks – directly to Experience Manager.
Web-based review and collaboration has been completely revamped,
allowing users to leave inline comments and annotations like text
highlights, insertions and deletions. The built-in web editor has
been significantly enhanced to provide a flexible authoring
experience for subject matter experts not trained in DITA. By
managing and deploying marketing and technical content from a
single Adobe platform, enterprises can now deliver a consistent
customer experience with both pre-sale marketing content and
post-sale technical documentation — saving the enterprise time,
money and eliminating redundancy.
Partner/Customer Quotes
“XML Documentation Add-on for Adobe Experience Manager enables
our customers to transform their technical documentation experience
from just a site with downloadable PDFs to a fully client-oriented
portal focusing on the after sale needs of their customers. Also,
the ease with which technical documentation content can be
published to AEM and how seamlessly it integrates with the AEM
website is impressive.” — Ruben Reusser, CTO, headwire.com,
Inc.
“The 2017 release of Adobe FrameMaker is the only solution in
market which covers all major needs, out-of-the box, in editing and
publishing for any device in any language. The new responsive HTML5
output enhancements in the 2017 release of Adobe FrameMaker,
especially search autocomplete, are state of the art.” — Dieter
Gust, Member of the Supervisory Board, Director of Research &
Development, itl
“With each new release of RoboHelp and new iteration of the
Responsive HTML5 output, we see fresh and exciting changes in
functionality. With the 2017 release, Help has never looked so
stylish and Responsive HTML5 output makes me look like a CSS and
JavaScript wizard with zero coding.” — Rick Stone, Independent
Adobe Certified RoboHelp and Captivate Instructor, Owner, ShowMe
Solutions
Helpful Links
- XML Documentation Add-on for Adobe
Experience Manager Launch Blog
- Adobe Technical Communication Suite
Launch Blog
- Adobe FrameMaker Launch Blog
- Adobe RoboHelp Launch Blog
- Adobe Technical Communication
PRODUCTOPEDIA Blog
- Adobe Technical Communication Channel
on YouTube
- Adobe Technical Communication Twitter
Account
- Adobe Technical Communication Facebook
Page
- Adobe Technical Communication LinkedIn
Group
- Adobe Technical Communication Launch
Webinar
- One Adobe Solution for Technical
Content
- Adobe Experience Manager + FrameMaker
Integration Blog
Pricing and Availability
Adobe Technical Communication Suite, FrameMaker, RoboHelp and
FrameMaker Publishing Server are immediately available through
Adobe Authorized Resellers and Adobe.com. Estimated street price
for Adobe Technical Communication Suite is US$1699 (upgrades from
US$699). FrameMaker and RoboHelp are available as standalone
products for an estimated street price of US$999 each (upgrades
from US$399). FrameMaker Publishing Server is also available as a
standalone product for an estimated street price of $14999
(upgrades from $5999), respectively. All products are also
available via annual subscription/membership plans. For details on
pricing and language support please visit the respective product
websites.
About Adobe
Adobe is changing the world through digital experiences. For
more information, visit www.adobe.com.
*The Darwin Information Typing Architecture (DITA)
is an XML data
model for authoring and publishing. It is an
open standard that is defined and maintained by
the OASIS DITA Technical Committee.
© 2017 Adobe Systems Incorporated. All rights reserved. Adobe
and the Adobe logo are either registered trademarks or trademarks
of Adobe Systems Incorporated in the United States and/or other
countries. All other trademarks are the property of their
respective owners.
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AdobeAlex Dewey, 415-832-7788adewey@adobe.comorEdelmanDanielle
Gilbertson, 206-268-2280danielle.gilbertson@edelman.com
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