ALLDATA Achieves Significant Customer Milestone in North America
October 19 2016 - 12:44PM
ALLDATA LLC, an AutoZone company and the leading provider of
manufacturers’ automotive repair information and solutions for the
professional automotive service and collision repair industries,
reached a significant milestone in the third quarter of 2016:
exceeding 100,000 subscribers in North America. ALLDATA solutions
are now available across North America—in the United States, Canada
and Mexico.
“The growth in our North American customer base speaks to our
emphasis on putting customers first, listening to each and every
customer and tailoring products to meet their specific needs,” said
Mitch Major, President of ALLDATA LLC. “It’s simple, really. We
exist to serve our customers. We’re here to help them run their
shops efficiently, serve their customers and succeed. Our team
works hard to get it right, and we will continue to deliver the
best solutions, from repair information to shop management to
personalized support.”
ALLDATA is the global leader in providing OEM-direct mechanical
and collision repair information solutions to shops of all sizes.
ALLDATA offers a complete workflow of products designed to help
shops make fast and accurate repairs, maintain customer
satisfaction and increase profitability. That includes the
industry’s leading mechanical and collision repair products with
OEM-direct vehicle information; a cloud-based shop management
system; a tablet-based application to access diagnosis and repair
information right at the vehicle; one-on-one technical support from
a team of ASE Certified Master Technicians; and online training
courses on a variety of topics.
“Car Care Center is a family-owned business with a 47-year
history, and we’ve kept our priorities pretty basic—helping people
with their cars,” said Lynne Cardwell, CEO, Car Care Center in
Sacramento, Calif. “It sounds simple, but to do it, we’ve had to
learn and re-learn the amazingly diverse and always- changing
technology embedded in vehicles. The one constant we know to expect
is change! In this demanding environment, we’ve kept pace thanks to
ALLDATA’s updated repair information and easily navigated online
resources. Our ASE Certified technicians and service advisors
depend on ALLDATA to solve diagnostic problems quickly and to
estimate correctly what it really takes to do the job. All of this
protects our bottom line. We know ALLDATA understands small
business and values its customers as much as we value ours.”
“We are proud to be a partner in the long-term success of so
many shops,” added Major. “The ALLDATA portfolio of products is
designed to help our customers succeed. We are constantly
innovating to deliver what’s needed today, tomorrow and in the
future, and we look forward to many more years of contributing to
the success of shops across North America.”
For
more information about ALLDATA, please visit www.alldata.com or
call 916-478-3094.
About ALLDATA ALLDATA, founded in 1986 with
more than 100,000 automotive repair and collision shop subscribers,
is the leading provider of manufacturers’ service and repair
information, shop management software and customer relations tools
for the automotive repair and collision industries. Professional
automotive repair shops across North America depend on ALLDATA for
their automotive repair information needs and to purchase parts
from more than 3,400 AutoZone Commercial program locations.
ALLDATA Repair® is the leading provider of comprehensive,
factory-correct repair information for the automotive industry—and
it includes expert repair support in ALLDATA Community. ALLDATA
Collision® is the single source of OEM collision repair
information, delivering unedited and regularly updated information
for structural repairs, mechanical and diagnostic information. The
ALLDATA Mobile app, combined with a tablet, makes vehicle
information and ALLDATA Repair available right at the vehicle to
speed repairs. ALLDATA® Manage OnlineTM is a comprehensive shop
management system that offers anytime, anywhere access to create
quotes and invoices, electronically order parts, manage bays and
technicians and track shop profitability. ALLDATA Tech-Assist
provides one-on-one assistance by phone from ASE Certified Master
Technicians to help diagnose and solve tough repairs. Visit
www.alldata.com for more information.
About
AutoZone (NYSE:AZO): As of August
27, 2016, AutoZone sells auto and light truck parts, chemicals and
accessories through 5,297 AutoZone stores in 50 states plus the
District of Columbia and Puerto Rico in the U.S., 483 stores in
Mexico, and 26 IMC branches and eight stores in Brazil for a total
count of 5,814.
AutoZone is the leading retailer and a leading distributor of
automotive replacement parts and accessories in the United States.
Each AutoZone store carries an extensive product line for cars,
sport utility vehicles, vans and light trucks, including new and
remanufactured automotive hard parts, maintenance items,
accessories, and non-automotive products. Many stores also
have a commercial sales program that provides commercial credit and
prompt delivery of parts and other products to local, regional and
national repair garages, dealers, service stations, and public
sector accounts. IMC branches carry an extensive line of
original equipment quality import replacement parts. AutoZone
also sells the ALLDATA brand diagnostic and repair software
through www.alldata.com. Additionally, we sell automotive hard
parts, maintenance items, accessories, and non-automotive products
through www.autozone.com, and accessories, performance and
replacement parts through www.autoanything.com, and our
commercial customers can make purchases
through www.autozonepro.com and www.imcparts.net.
AutoZone does not derive revenue from automotive repair or
installation.
Media Contact Information:
ALLDATA
Melissa Gomez at 916-478-3094
Fax: 916-684-6933
melissa.gomez@alldata.com
AutoZone Contact Information
Media: Ray Pohlman at 866-966-3017
ray.pohlman@autozone.com
Financial: Brian Campbell at 901-495-7005
brian.campbell@autozone.com
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