COLUMBUS, Ohio, May 16, 2016 /PRNewswire/ -- American
Electric Power (NYSE: AEP) has named Bruce
Evans to a newly created position as senior vice president
and chief customer officer effective June
1. Evans is currently president and chief operating officer
of AEP Texas. Evans will report to Robert
P. Powers, executive vice president and chief operating
officer. Judith E. Talavera will
replace Evans as AEP Texas president and chief operating
officer.
"Bruce's new role as chief customer officer for AEP will be
dedicated to ensuring that we have the right business models,
regulatory structures and focus to effectively anticipate and meet
the evolving needs and expectations of our customers," said
Nicholas K. Akins, AEP chairman,
president and chief executive officer. "Bruce has demonstrated a
keen customer focus and engaging leadership style throughout his
career. By naming him chief customer officer and giving him
responsibility for the areas that directly impact the relationships
we have with customers and the services we provide, I'm confident
that we can effectively transform and enhance how we interact with
our customers."
Evans' new role will have responsibility for Customer Services,
Marketing and Distribution Services; Regulatory Services;
Technology Business Development and Infrastructure and Business
Continuity.
Richard E. Munczinski, senior
vice president - Regulatory Services, plans to retire in
December 2016, and until that time,
will work in an advisory role for AEP addressing regulatory and
legislative issues, as well as special projects.
Evans, 60, has been president and chief operating officer for
AEP Texas since August 2015, with
responsibility for the company's operations in south and west
Texas. Previously, Evans was vice
president - Distribution Operations for AEP Texas, with
responsibility for all distribution system maintenance and
operations for more than one million customers served by AEP
Texas.
Evans spent the first 21 years of his career with Central and
South West Corp., which merged with AEP in 2000. He rejoined AEP in
2012 from a position as vice president - Demand Management for
Nexant Inc. in Houston.
Additionally, Evans has held a number of leadership positions with
major energy consulting firms, as well as with Cirro Energy and CPS
Energy in San Antonio.
Evans has a bachelor's degree in finance from Hardin Simmons University in Abilene, Texas, and a Master of Business
Administration in Finance from Dallas Baptist
University. He attended the Advanced Management Program at
Harvard University.
As president and chief operating officer for AEP Texas,
Talavera, 42, will assume responsibility for the company's
operations in south and west Texas. She has been director of Regulatory
Services for AEP Texas since November
2008. Talavera began her career with AEP in 2000 as manager
of Governmental Affairs for AEP Texas.
Before joining AEP, Talavera worked in a number of legislative
positions for former Texas State Sen. Mario
Gallegos Jr., including serving as his legislative director.
Talavera has a bachelor's degree in journalism from the
University of Texas at Austin and has
completed the AEP/Ohio State University
Leadership Program and Leadership Texas. Talavera serves as a board
member on the Senate Hispanic Research Council.
American Electric Power is one of the largest electric utilities
in the United States, delivering
electricity and custom energy solutions to nearly 5.4 million
customers in 11 states. AEP owns the nation's largest electricity
transmission system, a more than 40,000-mile network that includes
more 765-kilovolt extra-high voltage transmission lines than all
other U.S. transmission systems combined. AEP also operates 223,000
miles of distribution lines. AEP ranks among the nation's largest
generators of electricity, owning approximately 31,000 megawatts of
generating capacity in the U.S. AEP also supplies 3,200 megawatts
of renewable energy to customers. AEP's utility units operate as
AEP Ohio, AEP Texas, Appalachian Power (in Virginia and West
Virginia), AEP Appalachian Power (in Tennessee), Indiana Michigan Power, Kentucky
Power, Public Service Company of Oklahoma, and Southwestern Electric Power
Company (in Arkansas, Louisiana and east Texas). AEP's headquarters are in Columbus, Ohio.
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SOURCE American Electric Power