Hagens Berman: Consumers File National Class-Action Lawsuit Against Seagate for Defective Hard Drives
February 01 2016 - 12:09PM
Business Wire
Law firm representing purchasers of certain Seagate 3TB Hard
Disk Drives
Consumers today filed a national class-action lawsuit against
Seagate Technologies (NASDAQ:STX), claiming the data storage
company sold hard drives that routinely failed at exceptionally
high rates, leaving consumers with broken hardware and significant
loss of data, according to Hagens Berman, a leading consumer-rights
law firm.
The lawsuit, filed on Feb. 2, 2016, in the U.S. District Court
for the Northern District of California, states that consumers have
lost massive amounts of data unexpectedly, as Seagate’s hard drives
failed to live up to the advertised promises, violating federal
consumer laws and Seagate’s own warranties after delivering faulty
replacement hard drives.
“Seagate promised purchasers reliable hard drives that would
safeguard their important documents and cherished photos, but
consumers report that these Seagate hard drives fail sometimes just
days after their first use,” said Steve Berman, managing partner of
Hagens Berman. “These hard drives failed to deliver on Seagate’s
promises, and replacements from Seagate were just as defective,
amounting to loss of data and wasted money for thousands of
purchasers – something we believe to be direct violation of federal
consumer-rights laws.”
If you purchased Seagate’s Barracuda 3TB Hard Disk Drive or
Backup Plus 3TB External Hard Disk Drive, you may be entitled to
damages including replacement costs and damages from loss of data
and data recovery expenses. Contact Hagens Berman’s legal team
about the class-action lawsuit against Seagate.
Berman added, “Plain and simple, consumers paid for a product
that they did not receive, and we intend to fight for their rights
to receive payback from Seagate.”
The complaint states that these particular hard drives were
marketed as innovative, fast, powerful, reliable, dependable, and
having extremely low failure rates, when in reality, the failure
rate of the drives was substantially higher than advertised.
Consumers report them failing at an unprecedented rate – sometimes
even days after their first use, according to the suit and reports
published by Backblaze, a data backup company.
According to the firm’s investigation, Seagate promised
purchasers that it would replace the failed hard drives, but
replacements were also defective and failed at extremely high
rates, leaving Seagate’s warranty promise unfulfilled, and
consumers without working hard drives.
The suit’s named plaintiff suffered a complete unexpected
failure and loss of data when his Backup Plus hard drive
unexpectedly crashed, causing him to lose irreplaceable photos and
documents. Less than a year after the plaintiff received the
replacement drive from Seagate, it too failed, rendering it
useless.
Find out more about the Seagate lawsuit.
About Hagens Berman
Hagens Berman Sobol Shapiro LLP is a consumer-rights
class-action law firm with offices in 10 cities. The firm has been
named to the National Law Journal’s Plaintiffs’ Hot List eight
times. More about the law firm and its successes can be found
at www.hbsslaw.com. Follow the firm for updates and news
at @ClassActionLaw.
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version on businesswire.com: http://www.businesswire.com/news/home/20160201005994/en/
Hagens Berman Sobol Shapiro LLPAshley Klann,
206-268-9363ashleyk@hbsslaw.com
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