By Joe Flint 

Brian Roberts' first instinct was right.

When Time Warner Cable Inc. was the target of a hostile takeover by Charter Communications Inc., the company reached out to Comcast Corp. in search of a savior.

Mr. Roberts, the chief executive of Comcast, resisted the Time Warner Cable overtures several times as well as approaches from Charter, which was looking to partner with Comcast on a deal as well. Mr. Roberts had only gotten through a long bitter regulatory battle to acquire programming giant NBCUniversal a few years earlier.

"They were appropriately worried about the regulatory blowback from the very beginning," said media analyst Craig Moffett of MoffettNathanson Research.

There also was a consensus inside Comcast that the nation's largest cable and broadband provider was strong enough without Time Warner Cable, the second-largest cable company with 10 million subscribers.

But the allure of Time Warner Cable's properties in New York City and Los Angeles ultimately proved irresistible to Comcast. It would give Mr. Roberts a major presence in the nation's two biggest cities and be seen as a crowning achievement for his leadership of the family-run company.

"We view this as a merger that creates a company on the leading edge of innovation, a company committed to investing in networks, products and services that deliver the customer the best possible experiences," Mr. Roberts told analysts on the day the deal was announced in February 2014.

Instead, the Time Warner Cable deal has become the biggest black mark on Mr. Roberts' record as a media mogul, surpassing Comcast's ill-fated $48.7 billion takeover attempt of Walt Disney Co. in 2004. And the biggest question is whether Mr. Roberts will try to play deal maker again.

Not only did Comcast stumble in judging the regulatory reaction to its now-failed effort to buy Time Warner Cable, the audaciousness of the bid rallied opponents of big media and played a key role in the Federal Communications Commission's decision to impose tough regulations on the Internet.

"Comcast ended up with the worst of all possible worlds, a less attractive regulatory regime and no benefit in terms of a closed transaction," said one media observer.

The company was also made out to be the poster child for bad customer relations during its pursuit of Time Warner Cable. That wasn't helped by its own sales representatives who were embarrassingly caught on tapes that went viral badgering customers who wanted to drop their service.

The Time Warner Cable deal even led rival AT&T Inc. to agree to buy satellite broadcaster DirecTV for $48.5 billion, creating a bigger TV rival. That proposed purchase is on a much stronger footing with the FCC because it is viewed as more healthy for competition, according to a person familiar with the matter.

None of these big fumbles fit with the image Mr. Roberts works so hard to project--that Comcast is a humble company with family roots and strong values. Comcast was founded by his father Ralph, who bought a tiny cable system in Tupelo, Miss., and the younger Mr. Roberts started literally at the bottom--installing cable. He rose up the ranks and replaced his father as chief executive in 2002.

While Mr. Roberts comes across as mild-mannered, he is a tough deal maker, once even trying to secretly acquire a controlling stake of cable mogul John Malone's Tele-Communications Inc. in the mid-1990s.

Mr. Malone, known as the cable cowboy, was once a mentor to Mr. Roberts and may now have a window to swoop in and try to accomplish what Comcast couldn't. Mr. Malone, who controls Liberty Broadband Corp., Charter's biggest shareholder, has said he would look to buy Time Warner Cable if the Comcast deal fell apart.

With the media industry left contemplating the domino effect of a failed deal, Comcast also must plot its next move.

"The reality is, Comcast has an insatiable appetite for deals," said Rich Greenfield, a media analyst at BTIG. "I always like to call them the insatiable Roberts family. They've got to do something."

While Mr. Greenfield thinks the next target for Comcast would be a wireless carrier like T-Mobile US or Sprint Corp., Mr. Moffett thinks Mr. Roberts will lay low, at least in the U.S.

"It's very hard to imagine Comcast doing any substantive mergers and acquisitions for the moment," Mr. Moffett said. "I think it would be viewed as unnecessarily provocative by the Federal Communications Commission and Justice Department."

One potential target for Philadelphia-based Comcast could be Liberty Global, Mr. Malone's international cable company that has 56 million video, voice and Internet subscribers. "One would have to think they would at least have a passing interest in Liberty Global," Mr. Moffett wrote in a report issued Thursday.

That would be the ultimate irony, as Mr. Malone contemplates picking up the pieces following Mr. Roberts' Time Warner Cable fumble.

Keach Hagey contributed to this article

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