ISG Announces Launch of Socrates.AI to Support Next Generation of Claims Management
May 16 2024 - 6:15AM
Insight Service Group (ISG), a national provider of claim and
litigation support services to the insurance and legal communities,
today unveiled
Socrates.AI, a groundbreaking
platform designed to streamline the process of organizing and
summarizing extensive medical reports for professionals in the
claims, medical and legal fields.
Socrates.AI stands out for its exceptional ability to extract
and analyze vast amounts of medical and claims data. This empowers
professionals to prioritize critical aspects of claims review,
while automating repetitive tasks and manual processes. By curating
relevant claims and medical data and providing seamless access,
Socrates.AI enhances the efficiency of insurance professionals,
reducing the time spent on data reading, reviewing, and analysis by
up to 40%.
"The Socrates.AI platform represents ISG's commitment to driving
excellence and innovation in claims management,” said Bob Reardon,
CEO of ISG. "The launch of this new technology is a pivotal
milestone in our journey, offering a transformative platform that
streamlines claims management processes, enhances productivity, and
delivers unparalleled insights to support our clients."
Socrates-generated reports organize information in a manner that
makes it easy for claims professionals to use, with features such
as keyword tagging, indexing and event chronology. Rapid analysis
of data provides enhanced decision-making support across diverse
claims environments, setting a new standard for excellence in the
field. The platform's sophisticated capabilities include extracting
unstructured data using optical character recognition as well as
AI-driven language processing to enable document comprehension in
any language.
“We’ve always prioritized listening to our customers and
understanding their needs,” stated Reardon. “Now, by harnessing the
power of AI, we’re delivering a solution that fulfills our promise
to continuously streamline claims processes to help clients achieve
better outcomes.”
For more information about Socrates.AI and itstransformative
capabilities, click here.
About Insight Service Group (ISG)
ISG is a national market leader leveraging a combination of
advanced technology and human ingenuity to help customers elevate
claim outcomes. With over twenty-five years of industry expertise,
our company possesses a deep understanding of the challenges within
the market and delivers a comprehensive range of solutions to help
reduce unnecessary losses and improve claims cycle times. Our
comprehensive range of services encompass medical management,
inclusive of IMEs and peer reviews, clinical services, record
management and extensive investigation solutions including social
intelligence, surveillance, fraud and compliance, and SIU services.
All services are delivered under the ISG brand, providing complete
transparency to customers in the markets we serve. Discover the ISG
difference at www.isgvalue.com.
A video accompanying this announcement is available
at https://www.globenewswire.com/NewsRoom/AttachmentNg/cbaa39b3-ea41-48fc-8449-ad6403d82551
For more information, contact:
Rachel Wey
Chief Client Officer
rwey@isgvalue.com