NEW YORK, April 23, 2015 /PRNewswire/ -- Consumers,
businesses and government agencies in New
York and Connecticut
continued to benefit from Verizon's 2014 investment of more than
$1.5 billion in its industry-leading
fiber-optic and wireline networks.
Since 1995, Verizon has spent in excess of $1 billion each year to further build, refine and
modernize its land-based infrastructure in the two states.
In addition, Verizon Wireless invested more than $830 million throughout New York and northern New Jersey. In the New England states, which
include Connecticut, Verizon Wireless completed $378 million in wireless network enhancements
throughout the region. These investments gave Verizon's customers
improved data speeds, and enhanced their network capacity within
the region. Verizon Wireless also continued to expand its
industry-leading 4G LTE and XLTE networks across the region, to
deploy small cells and distributed antenna systems in high-traffic
areas, and to roll out Voice over LTE (VoLTE) technology.
"Verizon's networks make the region's economy and commerce
percolate on a daily basis," said Leecia
Eve, Verizon vice president of government affairs for
New York, Connecticut and New
Jersey. "Our networks are intertwined with the daily
workings of the region and its residents. Our customers in this
region – whether they are large multi-national corporations or
families on the go – require advanced communications networks, and
their broadband and video needs grow more sophisticated each day.
Our network investments demonstrate our commitments to energizing
the region's economy, providing sustainable growth, and helping
families with their daily lives.
"We are proud that our networks and our 22,000 employees across
the area provide an engine for economic growth, remove traditional
technological boundaries, and empowers people and businesses to
connect however, whenever and wherever they want," she said.
2014 Accomplishments in New York
The company has spent in excess of $3.5
billion to build a robust fiber-optic network throughout the
five boroughs of New York City,
making it the largest municipal telecommunications project
undertaken in U.S. history.
To date, the company has installed more than 15,000 miles of
fiber-optic cabling across the city.
View an animated description of Verizon's fiber deployment in
the city here.
"When you consider the amount of equipment installed, the hours
dedicated by our employees to this effort and the challenges that
were overcome, you can really appreciate the enormity of this
project," said Eve. "But the big payoff is for New York City and its residents. New York now has an advanced,
state-of-the-art, resilient infrastructure that catapults it ahead
of any of the other world cities. We are proud of the work we are
doing, and we salute our employees for their hard work on this
historic project."
In addition, Verizon last year began providing award-winning
FiOS services in two new communities: Glen Cove on Long
Island, and Harrison in
Westchester County. It also
upgraded all customers in two central office areas – Belle Harbor in Queens and Orchard
Park, outside of Buffalo –
to more reliable fiber-optics services. The company also continued
its collaboration with business incubators by providing its
super-fast FiOS Internet to Harlem's My Image Studios, (MIST
Harlem) to assist startups to help implement their business models
and grow.
Fiber-optic networks strengthen communities, and last year
Verizon continued deployment of its 100 percent fiber-optic
network, with its FiOS TV and FiOS Internet services. At year's
end, FiOS services were available to more than 4 million
New York and Connecticut homes and businesses. Verizon has
placed more than 161 million feet of fiber optic cables in the two
states.
Fiber is more reliable than copper. Verizon has improved phone
service reliability for more than 800,000 customers nationally by
moving their service from copper to the company's advanced,
all-fiber infrastructure. Fiber is less susceptible than copper to
moisture and water damage and offers a better overall service
experience. Nationwide, Verizon now serves more landline customers
on its all-fiber infrastructure than on its legacy copper
network.
Verizon's Major 2014 Wireline Infrastructure
Programs
- Significantly raising the bandwidth bar with FiOS Quantum
Internet.
- SpeedMatch, offering upload speeds that match download speeds
at no additional cost was one way Verizon said thank you to many of
its FiOS customers. FiOS Quantum Internet upload speeds rival or
exceed most download speeds offered by competitors. The ultra-fast
speed delivers technology that gives people the best way to upload
photos and videos, send or back up files, conduct video chats and
use multiple Internet devices simultaneously, among other
bandwidth-intensive applications.
- FiOS Quantum Gateway Router, which provides small businesses
and consumers the fastest Wi-Fi available from any provider, with
guest Wi-Fi and enhanced parental controls.
No More DVR Battles, and TV Went
Everywhere
- FiOS Quantum TV gives customers more choices and control than
ever before, including the ability to record up to 12 shows at
once; pause and rewind live TV on any TV in the home; and store up
to 200 hours of HD programs.
- The FiOS Mobile App offers 168 in-home channels, 88 out-of-home
channels and 70,000 on-demand content features over select
broadband-connected tablets or smartphones.
- FiOS TV Everywhere offers 89 channels over a
broadband-connected PC, laptop, tablet or smartphone.
- FiOS TV's advanced, interactive search and navigation was
upgraded to make it even easier for customers to find and enjoy
what they want to watch.
- FiOS TV features the most video on demand, with 100,000-plus
FiOS On Demand video titles to rent or own, plus premium on-demand
content packages with sports, movie and international
programming.
Investing in Superior Customer
Experiences
- The company has launched a number of customer-experience
management tools to provide an even better experience for its
residential and small-business customers, ranging from a tech
notification tool, which keeps customers updated on when a Verizon
installation technician will arrive prior to their appointment; to
mobile coach, which enables supervisors to work with reps in real
time to better serve customers. These tools were developed with
direct input from employees who use them daily.
- Customers can take advantage of Verizon's In-Home Agent
application for automated self-service.
Thank You for Making Us No. 1 (Again and
Again)
Customers ranked Verizon Highest in Customer Satisfaction with
Very Small Business Wireline Service in the J.D. Power "J.D. Power
2014 U.S. Business Wireline Satisfaction Study." And, for the
second straight year, FiOS Internet was rated No. 1 in the 2014
American Customer Satisfaction Index. In addition, customers made
Verizon FiOS Internet the recipient of PC Magazine's Readers'
Choice Award for the ninth consecutive year.
Providing End-to-End Solutions for Video
Customers
Verizon has combined powerful assets to further the company's
delivery of media and entertainment services through its Verizon
Digital Media Services business unit.
With its next-generation platform and global content delivery
network, Verizon Digital Media Services delivers end-to-end video
solutions for best-in-class TV Everywhere and superior experiences
to any device, anywhere, at any time. The interplay of assets
seamlessly orchestrated among a secure media cloud, an agile video
backbone and responsive intelligent edges delivers flexible and
robust video solutions.
Enterprise Business Solutions Tailored to Meet
Client Needs
Verizon Enterprise Solutions oversees all of Verizon's solutions
for large-business, wholesale and government customers in
New York and Connecticut and globally, including a
portfolio of cloud and IT, enterprise mobility, security and
advanced communications offerings. Its key client segments include
healthcare, manufacturing and automotive, financial services and
large government agencies. In 2014, Verizon:
- Unveiled the Verizon Cyber Intelligence Center, which offers
global client organizations advanced detection and response
capabilities to better manage and mitigate cyberthreats.
- Expanded its Verizon Financial Network to more than 50 new
markets, services and data centers in Europe and North
America to give trading firms and other financial
institutions secure and on-demand access to markets and
applications, in addition to increased flexibility and
scalability.
- Converted five Verizon data centers that provide
enterprise-class colocation services to carrier-neutral facilities,
including locations in Boston;
Denver; Elmsford, New York; Manassas, Virginia; and Seattle.
- Invested heavily in its cloud and networking services:
- Released a new service model and a set of features and
functionality for the company's cloud infrastructure and storage
platform. Verizon Cloud now includes a variety of services
tiers, onboarding and workload migration services, and several
deployment options ranging from public cloud to private,
on-premises cloud. Additionally, Verizon Cloud opened a Marketplace
where enterprises can buy software-based IT services to run on top
of Verizon's cloud infrastructure.
- Launched Secure Cloud Interconnect service so that enterprises
can use multiple clouds at once via Verizon's Private IP
networking, including the Verizon Cloud, Microsoft Azure, Amazon
Web Services, HP Helion Managed Cloud Service, the Salesforce
Customer Success Platform and Google Cloud Interconnect.
- Received an Authority to Operate from the U.S. Department of
Health and Human Services, under the Federal Risk and Authorization
Management Program (FedRAMP), paving the way for U.S. government
agencies to easily and securely migrate mission-critical workloads
to the cloud.
Verizon Communications Inc. (NYSE, Nasdaq: VZ), headquartered in
New York, is a global leader in
delivering broadband and other wireless and wireline communications
services to consumer, business, government and wholesale customers.
Verizon Wireless operates America's most reliable wireless network,
with 108.6 million retail connections nationwide. Verizon also
provides converged communications, information and entertainment
services over America's most advanced fiber-optic network, and
delivers integrated business solutions to customers worldwide. A
Dow 30 company with more than $127
billion in 2014 revenues, Verizon employs a diverse
workforce of 176,200. For more information, visit
www.verizon.com/news/.
VERIZON'S ONLINE NEWS CENTER: Verizon news releases, executive
speeches and biographies, media contacts and other information are
available at Verizon's online News Center at
www.verizon.com/news/. The news releases are
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SOURCE Verizon