UnitedHealthcare and Optum Act to Support People Affected by Idaho Wildfires
August 20 2015 - 6:21PM
Business Wire
- Free emotional-support help line
from Optum open to anyone
- Assistance for UnitedHealthcare plan
participants whose access to care may have been affected
UnitedHealthcare and Optum, the health benefits and services
companies of UnitedHealth Group (NYSE: UNH), are taking immediate
action to help people affected by ongoing wildfires in a number of
counties across Idaho.
This includes a free emotional-support line to help people in
the affected communities, and assisting health plan participants
who may be affected and need to make alternate arrangements to
ensure continuity of care.
- Free Help Line: Optum, a leading
health and behavioral health services company, is offering a free
emotional-support help line.
The toll-free number, 866-342-6892, will be
open 24 hours a day, seven days a week, for as long as necessary.
The service is free of charge and open to anyone. Specially trained
Optum mental health specialists help people manage their stress and
anxiety so they can continue to address their everyday needs.
Callers may also receive referrals to community resources to help
them with specific concerns, including financial and legal
matters.
Along with the toll-free help line,
emotional-support resources and information are available online at
www.liveandworkwell.com.
- Help Finding a Network Care
Provider, Early Refills: Plan participants who need help
finding a care provider in the UnitedHealthcare network or
obtaining early prescription refills can call customer care at the
number located on the back of their medical ID card.
For plan participants who may have
misplaced their medical ID card, call 866-633-2446, 8 a.m.-8
p.m. (in the local time zone), Monday through Friday. People
enrolled in employer-sponsored and individual health plans who have
a smartphone can download the free Health4Me app, which
provides instant access to their ID card, network care providers,
their personal health benefits and more. The Health4Me app is
available as a free download at the Apple iTunes App Store and the
Android Market on Google Play.
About UnitedHealth GroupUnitedHealth Group (NYSE: UNH) is
a diversified health and well-being company dedicated to helping
people live healthier lives and making health care work better.
UnitedHealth Group offers a broad spectrum of products and services
through two distinct platforms: UnitedHealthcare, which provides
health care coverage and benefits services; and Optum, which
provides information and technology-enabled health services. For
more information, visit UnitedHealth Group at
www.unitedhealthgroup.com or follow @UnitedHealthGrp on
Twitter.
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Group.
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version on businesswire.com: http://www.businesswire.com/news/home/20150820006294/en/
UnitedHealth GroupDimitri Senaratna,
952-936-3275dimitri_senaratna@uhg.com
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