TSYS Releases 2016 German Consumer Payments Study
April 28 2016 - 4:00AM
Business Wire
Second report follows the inaugural 2015
research with new findings
TSYS (NYSE: TSS) today announced the results of its 2016 German
Consumer Payment Choice Study. New to the second annual research
were findings related to emerging payments. The online survey of
more than 500 German consumers found that person-to-person (P2P)
payments and lending are moving mainstream, contactless acceptance
has grown and Bitcoin has low rates of consumer awareness.
“P2P payments still have relatively low awareness and usage
levels when compared to mobile and contactless payments within the
German market,” said Davide Richetta, German business expansion,
TSYS International. “In time, there will be growth in these new and
alternative payment methods, but there needs to be more
communication to consumers to explain the value and allay any fears
they may have around security.”
In addition to providing insight into the growth of emerging
payments, the study also tracks developments in behaviour and
information around consumer preferences for payment and
communication methods. Other key findings include:
- German consumers prefer tools that
allow them to proactively monitor, track and manage their
accounts.
- German consumers consider the idea of
paying in instalments a valuable proposition, with a substantial
increase in perceived value compared with 2015.
- The majority of respondents would like
to determine the level of offers and discounts they receive from a
merchant identified by their bank, with a slight increase in
perceived value compared with 2015.
- The level of contactless payment usage
is still low in comparison to other European countries such as the
UK. Contactless card security is the overwhelming concern expressed
by the majority of respondents.
- M-payments could increase in the short
term if consumers were more informed about tokenisation.
In addition to reporting the results from the German Consumer
Payment Choice Study, the report also includes an additional
section comparing the German results with those from the recent
2016 U.K. Consumer Payments Study. The research found that there
are similarities between both markets, to which pan-European
issuers should pay particular attention.
To learn more about German consumer preferences and to get the
complete survey results, visit: tsys.com/2016DEPaymentsReport.
About TSYS
TSYS® (NYSE: TSS) unlocks opportunities in payments for payment
providers, businesses and consumers. Our headquarters are in
Columbus, Georgia, USA, and we operate in more than 80 countries
with local offices across the Americas, EMEA and Asia-Pacific.
We provide seamless, secure and innovative solutions across the
payments spectrum — from issuer processing and merchant acquiring
to prepaid program management — delivered through partnership and
expertise. We succeed because we put people, and their needs, at
the heart of every decision. It’s an approach we call
‘People-Centered Payments®’.
Our industry is changing every day — and we’re leading the way
towards the payments of tomorrow. We routinely post all important
information on our website. For more, visit us at tsys.com.
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version on businesswire.com: http://www.businesswire.com/news/home/20160428005391/en/
TSYS Media RelationsCyle Mims,
+1-706-644-3110cylemims@tsys.comorTSYS Investor RelationsShawn
Roberts, +1-706-644-6081shawnroberts@tsys.comorTSYS
InternationalVictoria Winn,
+44.1904.562.577victoriawinn@tsys.com
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