Cardholder Alerts Now Available to TSYS Clients in Europe
April 06 2016 - 4:00AM
Business Wire
Risk management solution gives cardholders
access to real-time, on-demand information
TSYS® (NYSE: TSS), today announced it will provide the
payment providers it services across Europe with TSYS AlertsSM, a
solution that helps cardholders monitor their accounts and prevent
fraudulent activity with real-time, on-demand information using
cardholder-driven communication preferences that include push
notifications, SMS text messaging, voice messages and email.
“With the prevalence of today’s digitally engaged consumer in
mind, TSYS Alerts helps our clients strengthen their risk
management strategy and improve their cardholders’ experience by
making them active participants in managing their accounts and
preventing fraud,” said John Goodale, group executive, strategic
markets, issuer product group, TSYS. “The new push notification
functionality enables payment providers to effectively engage their
cardholders with relevant and up-to-date account information
strengthening the overall customer experience.”
TSYS Alerts keeps cardholders notified of card activity
including posted transactions and balance transfers. The
multi-channel solution provides cardholders with convenience
messaging of account information like available balance, credit
limit and payment due dates. Cardholders can text a predefined
keyword to request this account information. TSYS AlertsSM for
Fraud also notifies account holders of potentially fraudulent
transactions and unauthorized usage. The interactive alerts allow
consumers to effectively monitor their accounts and take immediate
action in case suspicious activity occurs.
In TSYS’ 2016 U.K. Consumer Payment Study Research, 60 percent
of those cardholders in the U.K. surveyed indicate they want the
tools which allow them to proactively monitor, track and manage
their accounts. Similarly, TSYS research found that alerts are a
favorite banking feature among consumers in Germany — a preference
by 69 percent of those surveyed in the 2016 study.
TSYS Alerts is available as an application program interface
(API) for full or partial integration into issuers’ existing
customer servicing solutions, allowing for easy implementation and
speed to market.
About TSYS
TSYS® (NYSE: TSS) unlocks opportunities in payments for payment
providers, businesses and consumers. Our headquarters are in
Columbus, Georgia, USA, and we operate in more than 80 countries
with local offices across the Americas, EMEA and Asia-Pacific.
We provide seamless, secure and innovative solutions across the
payments spectrum — from issuer processing and merchant acquiring
to prepaid program management — delivered through partnership and
expertise. We succeed because we put people, and their needs, at
the heart of every decision. It’s an approach we call
‘People-Centered Payments®’.
Our industry is changing every day — and we’re leading the way
towards the payments of tomorrow. We routinely post all important
information on our website. For more, visit us at tsys.com.
View source
version on businesswire.com: http://www.businesswire.com/news/home/20160406005162/en/
TSYS Media RelationsCyle Mims,
+1-706-644-3110cylemims@tsys.comorTSYS Investor RelationsShawn
Roberts, +1-706-644-6081shawnroberts@tsys.com
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