Indicate the number of outstanding shares of each of the issuers classes of capital or common stock as of the close of the period
covered by the annual report.
Indicate by check
mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act. Yes ☒ No ☐
If this report is an annual or transition report, indicate by check mark if the registrant is not required to file reports pursuant to
Section 13 or 15(d) of the Securities Exchange Act of 1934. Yes ☐ No ☒
Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the
Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90
days. Yes ☒ No ☐
Indicate by check mark whether the
registrant has submitted electronically and posted on its corporate Web site, if any, every Interactive Data File required to be submitted and posted pursuant to Rule 405 of
Regulation S-T
(§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit and post such
files). Yes ☐ No ☐
Indicate by check mark whether the
registrant is a large accelerated filer, an accelerated filer, or a
non-accelerated
filer. See definition of accelerated filer and large accelerated filer in
Rule 12b-2 of
the Exchange Act. (Check one):
Indicate by check mark which basis of accounting the registrant has used to prepare the financial statements included in this filing:
If Other has been checked in response to the previous question, indicate by check mark which
financial statement item the registrant has elected to follow. Item 17 ☐ Item 18 ☐
If this is an annual report, indicate by check mark whether the registrant is a shell company (as defined in
Rule 12b-2 of
the Exchange Act). Yes ☐ No ☒
This is the 2016 annual report for Turkcell Iletisim Hizmetleri A.S. (Turkcell), a joint stock company organized and
existing under the laws of the Republic of Turkey. The Company, we, us, our, Group and similar terms refer to Turkcell, its predecessors, and its consolidated subsidiaries, except as the
context otherwise requires.
Our audited Consolidated Financial Statements as of December 31, 2016 and 2015 and for each of
the years in the three-year period ended December 31, 2016 included in this annual report have been prepared in accordance with International Financial Reporting Standards (IFRS) as issued by the International
Accounting Standards Board (IASB).
Certain figures included in this annual report have been subject to rounding adjustments.
Accordingly, figures shown for the same category presented in different tables may vary slightly, and figures shown as totals in certain tables may not total exactly. In this annual report, references to TL, TRY and
Turkish Lira are to the Turkish Lira, and references to $, U.S. Dollars, USD, U.S. $ and cents are to U.S. Dollars and, except as otherwise noted, all interest
rates are on a per annum basis. In this annual report, references to Turkey or the Republic are to the Republic of Turkey.
Statements regarding our market share and total market size in Turkey are based on the Information and Communication Technologies
Authoritys (ICTA) or operators announcements, and statements regarding penetration are based on the Turkish Statistical Institutes (TUIK) announcements pertaining to the Turkish population. Furthermore,
statements regarding our 2G coverage are based on the ICTAs specifications as well as the TUIKs announcements, and statements regarding our 3G coverage are based on the ICTAs 3G coverage calculation specifications issued on
April 25, 2012. Statements regarding 4.5G coverage and performance are based on our own calculations, pending publication of ICTA specifications.
References to the Information and Communication Technologies Authority or the ICTA include its predecessor entity, the Telecommunications
Authority.
We have not independently verified the information in industry publications or market research, although management believes
the information contained therein to be reliable. We do not represent that this information is accurate.
The methodology for calculating
performance measures such as subscriber numbers, average revenue per user (ARPU) and churn rates varies substantially among operators and is not standardized across the telecommunications industry, and reported performance measures thus
vary from those that would probably result from the use of a single methodology. In addition, subscriber numbers in the mobile communications sector may be difficult to calculate as a result of individuals having more than one SIM card or SIM cards
being removed due to periods of inactivity. The differing methodologies for calculating these performance indicators make it difficult to draw comparisons between these figures for, and to determine the relative market share of, different mobile
operators.
This annual report includes forward-looking statements within the meaning of Section 27A of the U.S. Securities Act of 1933, as
amended, Section 21E of the U.S. Securities Exchange Act of 1934, as amended, and the Safe Harbor provisions of the U.S. Private Securities Litigation Reform Act of 1995. All statements other than statements of historical facts
included in this annual report, including, without limitation, certain statements regarding our operations, financial position, and business strategy, may constitute forward-looking statements. In addition, forward-looking statements generally can
be identified by the use of forward-looking terminology such as may, will, expect, intend, estimate, anticipate, believe, continue, or similar
statements.
Although we believe that the expectations reflected in such forward-looking statements are reasonable at this time, we can
give no assurance that such expectations will prove to be correct. Given these uncertainties, readers are cautioned not to place undue reliance on such forward-looking statements. Important factors that could cause actual results to differ
materially from our expectations are contained in cautionary statements in this annual report, including, without limitation, in conjunction with the forward-looking statements listed below, and include, among others, the following:
All subsequent written and oral forward-looking statements attributable to us are expressly qualified in their entirety by reference to
these cautionary statements.
ITEM 1.
|
IDENTITY OF DIRECTORS, SENIOR MANAGEMENT AND ADVISERS
|
Not Applicable.
ITEM 2.
|
OFFER STATISTICS AND EXPECTED TIMETABLE
|
Not Applicable.
3.A Selected Financial Data
Our audited annual Consolidated Financial Statements including our consolidated statements of financial position as of
December 31, 2016 and 2015 and our consolidated statements of profit and loss, comprehensive income, changes in equity and cash flows for the three years in the period ended December 31, 2016 (Annual Consolidated
Financial Statements) included in this annual report have been prepared in accordance with International Financial Reporting Standards (IFRS) as issued by the International Accounting Standards Board (IASB).
Effective from the fourth quarter of 2015, our financial statements have been presented in TRY only, the currency in which we recognize the
majority of our revenues and expenses. We no longer present financial statements in USD. This change has allowed us to align our Turkish and US reporting.
The following information should be read in conjunction with Item 5. Operating and Financial Review and Prospects, our
audited Consolidated Financial Statements as of December 31, 2016, 2015 and 2014, and the related consolidated statements of profit and loss, comprehensive income, changes in equity, and cash flows for the years ended
December 31, 2016, 2015 and 2014, and the related notes appearing elsewhere in this annual report.
The following table presents
our selected consolidated statements of operations, statement of financial position and cash flows data as of and for each of the years in the four-year period ended December 31, 2016, presented in accordance with IFRS as issued by
the IASB which have been derived from our audited Consolidated Financial Statements as of and for the year ended December 31, 2016; and our selected consolidated statements of operations, statement of financial position and cash flows
data as of and for
one-year
period ended December 31, 2012, presented in accordance with IFRS as issued by the IASB which have been derived from our accounting records as of and for the year
ended December 31, 2012. Our financial statements for 2012 were originally published in U.S. dollars and were audited.
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2016
|
|
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2015
|
|
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2014
|
|
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2013
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|
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2012
|
|
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(Million TRY, except share data and certain other data)
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Selected Financial Data Prepared in Accordance with IFRS as Issued by the IASB
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Consolidated Statement of Operations Data
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|
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|
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|
|
|
|
|
|
|
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Total revenues
(1)
|
|
|
14,285.6
|
|
|
|
12,769.4
|
|
|
|
12,043.6
|
|
|
|
11,407.9
|
|
|
|
10,507.0
|
|
Direct cost of revenues
(2)
|
|
|
(9,236.6
|
)
|
|
|
(7,769.5
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)
|
|
|
(7,383.9
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)
|
|
|
(7,063.9
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)
|
|
|
(6,487.3
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)
|
Gross profit
|
|
|
5,049.0
|
|
|
|
4,999.9
|
|
|
|
4,659.7
|
|
|
|
4,344.0
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|
|
|
4,019.7
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Other income
|
|
|
78.6
|
|
|
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44.5
|
|
|
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58.9
|
|
|
|
35.5
|
|
|
|
32.3
|
|
Administrative expenses
|
|
|
(721.8
|
)
|
|
|
(625.3
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)
|
|
|
(562.7
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)
|
|
|
(550.3
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)
|
|
|
(484.2
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)
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Selling and marketing expenses
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|
|
(1,910.9
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)
|
|
|
(1,901.9
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)
|
|
|
(1,974.6
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)
|
|
|
(1,843.6
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)
|
|
|
(1,705.7
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)
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Other expenses
|
|
|
(312.8
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)
|
|
|
(270.4
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)
|
|
|
(135.2
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)
|
|
|
(94.4
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)
|
|
|
(137.5
|
)
|
Results from operating activities
|
|
|
2,181.9
|
|
|
|
2,246.8
|
|
|
|
2,046.1
|
|
|
|
1,891.2
|
|
|
|
1,724.6
|
|
Finance income
|
|
|
1,064.8
|
|
|
|
756.1
|
|
|
|
955.4
|
|
|
|
759.9
|
|
|
|
691.7
|
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Finance costs
|
|
|
(1,237.6
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)
|
|
|
(799.5
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)
|
|
|
(1,247.0
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)
|
|
|
(204.6
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)
|
|
|
(224.2
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)
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Net finance income/(costs)
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|
|
(172.8
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)
|
|
|
(43.4
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)
|
|
|
(291.6
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)
|
|
|
555.3
|
|
|
|
467.5
|
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Monetary gain
(3)
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|
|
|
|
|
|
|
|
|
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205.1
|
|
|
|
176.9
|
|
|
|
169.9
|
|
Share of profit of equity accounted
investees
(4)
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|
|
|
|
|
|
|
|
|
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4.5
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|
|
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(0.7
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)
|
|
|
(37.6
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)
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Profit before income taxes
|
|
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2,009.1
|
|
|
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2,203.3
|
|
|
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1,964.0
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|
|
|
2,622.7
|
|
|
|
2,324.3
|
|
4
|
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|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
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2016
|
|
|
2015
|
|
|
2014
|
|
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2013
|
|
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2012
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|
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(Million TRY, except share data and certain other data)
|
|
Income tax expense
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|
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(423.2
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)
|
|
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(667.1
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)
|
|
|
(730.4
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)
|
|
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(591.4
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)
|
|
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(522.5
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)
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Profit from continuing operations
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|
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1,586.0
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|
|
|
1,536.2
|
|
|
|
1,233.6
|
|
|
|
2,031.3
|
|
|
|
1,801.8
|
|
Profit/ (loss) from discontinued
operations
(4)
|
|
|
(42.2
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)
|
|
|
367.3
|
|
|
|
202.8
|
|
|
|
298.0
|
|
|
|
256.1
|
|
Profit for the period
|
|
|
1,543.8
|
|
|
|
1,903.6
|
|
|
|
1,436.5
|
|
|
|
2,329.3
|
|
|
|
2,058.0
|
|
Attributable to:
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|
|
|
|
|
|
|
|
|
|
|
|
|
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|
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Equity holders of the Company
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|
|
1,492.1
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|
|
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2,067.7
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1,864.7
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|
|
|
2,325.9
|
|
|
|
2,079.0
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Non-controlling
interest
|
|
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51.7
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|
|
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(164.1
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)
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|
|
(428.2
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)
|
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3.4
|
|
|
|
(21.0
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)
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Profit for the period
|
|
|
1,543.8
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|
|
|
1,903.6
|
|
|
|
1,436.5
|
|
|
|
2,329.3
|
|
|
|
2,058.0
|
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Basic earnings per share Total Group
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|
|
0.68
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|
|
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0.94
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|
|
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0.85
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|
|
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1.06
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|
|
|
0.95
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Basic earnings per share- from continuing operations
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0.70
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|
|
|
0.77
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|
|
|
0.76
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|
|
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0.92
|
|
|
|
0.83
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Consolidated Statement of Financial Position Data (at period end)
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|
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|
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|
|
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Cash and cash equivalents
|
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|
6,052.4
|
|
|
|
2,918.8
|
|
|
|
9,031.9
|
|
|
|
8,128.9
|
|
|
|
6,998.9
|
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Total assets
|
|
|
31,600.2
|
|
|
|
26,207.3
|
|
|
|
23,694.2
|
|
|
|
21,284.6
|
|
|
|
18,687.4
|
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Long-term debt
(5)
|
|
|
6,935.1
|
|
|
|
3,487.8
|
|
|
|
1,247.9
|
|
|
|
1,528.5
|
|
|
|
1,103.8
|
|
Total debt
(6)
|
|
|
9,781.2
|
|
|
|
4,214.2
|
|
|
|
3,697.7
|
|
|
|
3,332.5
|
|
|
|
3,039.6
|
|
Total liabilities
|
|
|
15,531.8
|
|
|
|
11,788.4
|
|
|
|
6,983.6
|
|
|
|
6,549.5
|
|
|
|
5,923.7
|
|
Share capital
|
|
|
2,200.0
|
|
|
|
2,200.0
|
|
|
|
2,200.0
|
|
|
|
2,200.0
|
|
|
|
2,200.0
|
|
Total equity/net assets
|
|
|
16,068.4
|
|
|
|
14,418.9
|
|
|
|
16,710.6
|
|
|
|
14,735.1
|
|
|
|
12,763.7
|
|
Weighted average number
of shares
(7)
|
|
|
2,193,184,437
|
|
|
|
2,200,000,000
|
|
|
|
2,200,000,000
|
|
|
|
2,200,000,000
|
|
|
|
2,200,000,000
|
|
Consolidated Cash Flows
Data
(8)
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Net cash generated by operating activities
|
|
|
607.1
|
|
|
|
1,901.3
|
|
|
|
1,990.8
|
|
|
|
2,210.6
|
|
|
|
2,122.7
|
|
Net cash (used in)/ generated by investing activities
|
|
|
(2,976.7
|
)
|
|
|
(3,563.0
|
)
|
|
|
(1,378.0
|
)
|
|
|
(1,084.0
|
)
|
|
|
543.4
|
|
Net cash generated by/(used in) financing activities
|
|
|
4,839.0
|
|
|
|
(4,887.4
|
)
|
|
|
93.0
|
|
|
|
(232.0
|
)
|
|
|
(309.9
|
)
|
Other Financial Data
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Dividends declared or
proposed
(9)(10)
|
|
|
|
|
|
|
|
|
|
|
794.0
|
|
|
|
990.0
|
|
|
|
885.0
|
|
Dividends per share (declared or
proposed)
(10)
|
|
|
|
|
|
|
|
|
|
|
0.36
|
|
|
|
0.45
|
|
|
|
0.40
|
|
Gross margin
(11)
|
|
|
35
|
%
|
|
|
39
|
%
|
|
|
39
|
%
|
|
|
38
|
%
|
|
|
38
|
%
|
Adjusted EBITDA
(12)
|
|
|
4,619.5
|
|
|
|
4,140.5
|
|
|
|
3,761.8
|
|
|
|
3,544.5
|
|
|
|
3,241.5
|
|
Capital expenditures
|
|
|
3,494.7
|
|
|
|
8,536.2
|
|
|
|
2,144.8
|
|
|
|
1,822.3
|
|
|
|
1,738.8
|
|
(1)
|
Total revenues includes Telecommunication services, equipment revenues, revenue and commission fees on betting business, call center revenues and revenues from financial services (Note 7).
|
(2)
|
Direct cost of revenues includes payments for our treasury share (the amount paid to the government under our license) and universal service fund, transmission fees, base station rent and energy expenses, billing costs,
depreciation and amortization charges, technical, repair and maintenance expenses, roaming charges, interconnection fees, costs of simcards sold, handset costs where we are the principal in the sale of handsets and personnel expenses related to our
technicians and direct cost of revenues from financial operations (Note 12).
|
(3)
|
Hyperinflationary period lasted until 31 December 2005 in Turkey and commenced on January 1, 2011 in Belarus. In the financial statements of subsidiaries operating in Belarus, restatement adjustments have been
made to compensate the effect of changes in the general purchasing power of the Belarusian Ruble in accordance with IAS 29. IAS 29 requires that financial statements prepared in the currency of a hyperinflationary economy be stated in terms of the
measuring unit current at the balance sheet date. The economy of Belarus was considered to transit out of hyperinflationary status and we determined to cease applying IAS 29 starting from January 1, 2015. Therefore, subsidiaries operating in
Belarus have not applied IAS 29 in 2015.
|
5
(4)
|
Turkcells ownership in
A-Tel
was sold to Bereket Holding A.S. for a consideration of TL 31.0 million in 2014. The Company accounted its joint venture
A-Tel
by applying equity method accounting until August, 27 2014.
|
We have announced our
intention to exit from jurisdictions in which Fintur operates and initiated an active program to locate a buyer for our stake. Fintur is now classified as held for sale and reported as discontinued operations (Note 17).
(5)
|
Long-term debt consists of long-term loans and borrowings, debt securities issued as well as long-term lease obligations.
|
(6)
|
Total debt consists of long-term and short-term loans and borrowings, debt securities issued as well as lease obligations.
|
(7)
|
The Company has purchased 6,815,563 shares back with a price range of full TL 8.92 to 9.99 as part of the share buyback decision on 27 July 2016. The transactions amount to TL 65,607 million. Treasury shares
are deducted from Equity (Notes 25 and 26).
|
(8)
|
The presentation of statement of cash flows for the year ended December 31, 2015 has been revised in 2016, For details please refer to 18.A Financial Statements Note 2.
|
(9)
|
The Ordinary General Assembly meeting of our Company pertaining to the years 2010, 2011, 2012, 2013 and 2014 approved a dividend in
respect of these years amounting to TRY 3,925 million, which represented 42.5% of net distributable income. The dividend was paid to shareholders on
April 6, April 8 and April 13, 2015.
|
(10)
|
Dividends per share was computed over 2,200,000,000 shares. The dividends per share were TRY 0.40, TRY 0.45 and TRY 0.36 for the years ended 2012, 2013 and 2014 respectively (equivalent to $0.11, $0.13, and $0.10
respectively as of December 31, 2016).
|
(11)
|
Gross margin is calculated as gross profit divided by total revenues.
|
(12)
|
Adjusted EBITDA is a
non-GAAP
financial measure that is defined as the profit of the Company for the period before finance income, finance costs, income tax expense, other income,
other expense, monetary gain, profit or loss from discontinued operations and depreciation and amortization. A reconciliation of Adjusted EBITDA to net income is presented below.
|
Non-IFRS
measures
Adjusted EBITDA is a
non-GAAP
financial measure that is defined as the profit of the Company for the
period before finance income, finance costs, income tax expense, other income, other expense, monetary gain, profit or loss from discontinued operations, share of profit of equity accounted investees and depreciation and amortization. Our management
reviews Adjusted EBITDA as a key indicator each month to monitor our financial performance. Net income is also considered by our management as an indicator for our overall business performance which includes results from our operations, financing
and investing activities. Adjusted EBITDA is not a measurement of financial performance under IFRS and should not be construed as a substitute for profit for the period as a measure of performance or cash flow from operations as a measure of
liquidity.
We believe Adjusted EBITDA, among other measures, facilitates performance comparisons from period to period and management
decision making. It also facilitates performance comparisons from company to company. Adjusted EBITDA as a performance measure eliminates potential differences caused by variations in capital structures (affecting interest expense), tax positions
(such as the impact of changes in effective tax rates on periods or companies) and the age and book depreciation and amortization of tangible and intangible assets (affecting relative depreciation and amortization expense). We also present Adjusted
EBITDA because we believe it is frequently used by securities analysts, investors and other interested parties in evaluating the performance of other mobile operators in the telecommunications industry in Europe, many of which present Adjusted
EBITDA when reporting their results.
Nevertheless, Adjusted EBITDA has limitations as an analytical tool, and you should not consider it
in isolation from, or as a substitute for analysis of, our results of operations, as reported under IFRS.
Some of these limitations are:
|
|
|
it does not reflect our cash expenditures or future requirements for capital expenditures or contractual commitments;
|
|
|
|
it does not reflect changes in, or cash requirements for, our working capital needs;
|
|
|
|
it excludes share of profit of equity announced investees and discontinued operations;
|
6
|
|
|
it does not reflect the interest expense, or the cash requirements necessary to service interest or principal payments, on our debt;
|
|
|
|
it excludes depreciation, amortization and impairments and although depreciation and amortization are
non-cash
charges, the assets being depreciated and amortized will
often have to be replaced in the future, and Adjusted EBITDA does not reflect any cash requirements for such replacements;
|
|
|
|
it does not reflect other income and expense items which are generally outside the scope of our ordinary operations;
|
|
|
|
it is not adjusted for all
non-cash
income or expense items that are reflected in our consolidated statement of cash flows; and
|
|
|
|
other companies in our industry may calculate this measure differently from how we do, which may limit its usefulness as a comparative measure.
|
We compensate for these limitations by relying primarily on our results under IFRS and using Adjusted EBITDA measures only supplementally. See
Item 5. Operating and Financial Review and Prospects and the Consolidated Financial Statements contained elsewhere in this annual report.
The following table provides a reconciliation of Adjusted EBITDA, as calculated using financial data prepared in accordance with IFRS as
issued by the IASB, to net profit, which we believe is the most directly comparable financial measure calculated and presented in accordance with IFRS as issued by the IASB.
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Year ended December 31,
|
|
|
|
2016
|
|
|
2015
|
|
|
2014
|
|
|
2013
|
|
|
2012
|
|
|
|
(Million TRY)
|
|
Adjusted EBITDA
|
|
|
4,619.5
|
|
|
|
4,140.5
|
|
|
|
3,761.8
|
|
|
|
3,544.5
|
|
|
|
3,241.5
|
|
Finance income/(costs)
|
|
|
(172.8
|
)
|
|
|
(43.4
|
)
|
|
|
(291.6
|
)
|
|
|
555.3
|
|
|
|
467.5
|
|
Monetary gain
|
|
|
|
|
|
|
|
|
|
|
205.1
|
|
|
|
176.9
|
|
|
|
169.9
|
|
Other operating income/(expense)
|
|
|
(234.2
|
)
|
|
|
(225.9
|
)
|
|
|
(76.3
|
)
|
|
|
(58.9
|
)
|
|
|
(105.2
|
)
|
Depreciation and amortization
|
|
|
(2,203.3
|
)
|
|
|
(1,667.8
|
)
|
|
|
(1,639.4
|
)
|
|
|
(1,594.4
|
)
|
|
|
(1,411.7
|
)
|
Share of profit of equity accounted investees
|
|
|
|
|
|
|
|
|
|
|
4.5
|
|
|
|
(0.7
|
)
|
|
|
(37.6
|
)
|
Consolidated profit before income tax
|
|
|
2,009.1
|
|
|
|
2,203.3
|
|
|
|
1,964.0
|
|
|
|
2,622.7
|
|
|
|
2,324.3
|
|
Income tax expense
|
|
|
(423.2
|
)
|
|
|
(667.1
|
)
|
|
|
(730.4
|
)
|
|
|
(591.4
|
)
|
|
|
(522.5
|
)
|
Profit or (loss) from discontinued operations
|
|
|
(42.2
|
)
|
|
|
367.3
|
|
|
|
202.8
|
|
|
|
298.0
|
|
|
|
256.1
|
|
Profit for the period
|
|
|
1,543.8
|
|
|
|
1,903.6
|
|
|
|
1,436.5
|
|
|
|
2,329.3
|
|
|
|
2,058.0
|
|
7
The following table presents selected operational data:
I. Operating Results
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
As of and for the
year ended December 31,
|
|
|
|
2016
|
|
|
2015
|
|
|
2014
|
|
Industry Data
|
|
|
|
|
|
|
|
|
|
|
|
|
Population of Turkey
(in millions)
(1)
|
|
|
79.8
|
|
|
|
78.7
|
|
|
|
77.7
|
|
Turkcell Data
(2)
|
|
|
|
|
|
|
|
|
|
|
|
|
Number of mobile postpaid subscribers at end of period (in millions)
(3)
|
|
|
17.4
|
|
|
|
16.6
|
|
|
|
15.2
|
|
Number of mobile M2M subscribers at end of period (in millions)
|
|
|
2.1
|
|
|
|
1.9
|
|
|
|
1.5
|
|
Number of mobile prepaid subscribers at end of period (in millions)
(3)
|
|
|
15.7
|
|
|
|
17.4
|
|
|
|
19.4
|
|
Number of fiber subscribers at end of period (in thousands)
|
|
|
1,043.9
|
|
|
|
899.4
|
|
|
|
735.1
|
|
Number of ADSL subscribers at end of period (in thousands)
|
|
|
818.0
|
|
|
|
620.8
|
|
|
|
456.2
|
|
Number of IPTV subscribers at end of period (in thousands)
|
|
|
359.7
|
|
|
|
223.7
|
|
|
|
60.1
|
|
Total Turkcell Turkey subscribers at end of period (in millions)
|
|
|
35.3
|
|
|
|
35.8
|
|
|
|
35.9
|
|
Total Turkcell Group subscribers at the end of period (in millions)
(4)
|
|
|
50.1
|
|
|
|
51.6
|
|
|
|
52.0
|
|
Mobile average monthly revenue per user (in
TRY)
(5)
|
|
|
26.8
|
|
|
|
24.5
|
|
|
|
22.5
|
|
Postpaid
|
|
|
39.2
|
|
|
|
38.5
|
|
|
|
37.7
|
|
Postpaid (excluding M2M)
|
|
|
44.0
|
|
|
|
42.7
|
|
|
|
41.5
|
|
M2M
|
|
|
3.3
|
|
|
|
3.3
|
|
|
|
3.2
|
|
Prepaid
|
|
|
13.9
|
|
|
|
12.4
|
|
|
|
11.6
|
|
Fixed Residential average monthly revenue per user (in TRY)
(5)
|
|
|
51.1
|
|
|
|
48.7
|
|
|
|
47.4
|
|
Mobile average monthly minutes of use per subscriber
(6)
|
|
|
323.9
|
|
|
|
296.6
|
|
|
|
275.3
|
|
Mobile Churn
(7)
|
|
|
24.7
|
%
|
|
|
27.3
|
%
|
|
|
28.3
|
%
|
Fixed Churn
(8)
|
|
|
18.9
|
%
|
|
|
16.7
|
%
|
|
|
17.7
|
%
|
Number of Turkcell employees at end of period
|
|
|
3,870
|
|
|
|
3,851
|
|
|
|
3,319
|
|
Number of employees of consolidated subsidiaries at end of period
(9)
|
|
|
15,129
|
|
|
|
12,798
|
|
|
|
12,311
|
|
(1)
|
The population of Turkey for 2016, 2015, and 2014 is based on TUIKs announcements.
|
(2)
|
For a discussion of how these metrics affect our revenues, please see Item 5A. Operating Results,VI. Year Ended December 31, 2016 Compared to the Year Ended December 31, 2015a.
Revenues.
|
(3)
|
Subscriber numbers do not include subscribers in Ukraine, Belarus, Northern Cyprus and Germany.
|
(4)
|
Subscriber numbers include subscribers in Ukraine, Belarus, Northern Cyprus and Germany.
|
(5)
|
We calculate average revenue per user (ARPU) using the weighted average number of our mobile and fixed subscribers in Turkey during the period.
|
(6)
|
Average monthly minutes of use per subscriber is calculated by dividing the total number of incoming and outgoing airtime minutes of use by the average monthly sum of postpaid and prepaid mobile subscribers in Turkey
for the year divided by twelve.
|
(7)
|
Churn rate is the percentage calculated by dividing the total number of subscriber disconnections during a certain period by the average number of subscribers for the same period. For these purposes, we define
average number of subscribers as the number of subscribers at the beginning of the period plus one half of the total number of gross subscribers acquired during the period. Churn refers to our mobile subscribers in Turkey that are both
voluntarily and involuntarily disconnected from our network. Additionally, in the fourth quarter of 2015, 379 thousand subscriptions and in the first quarter of 2016, 196 thousand subscriptions which were not
topped-up
within the stipulated period were also disconnected.
|
(8)
|
Fixed churn rate represents the rate of subscriber disconnections during a certain period and is calculated by dividing the total number of subscriber disconnections during a certain period by the average number of
subscribers for the same period. For these purposes, we define average number of subscribers as the number of subscribers at the beginning of the period plus one half of the total number of gross subscribers acquired during the period.
Churn refers to our fixed subscribers in Turkey that are both voluntarily and involuntarily disconnected from our network. Fixed churn rate includes switches between Fiber and ADSL.
|
(9)
|
See Item 6.D. Employees for information concerning our consolidated subsidiaries.
|
II. Exchange
Rate Data
The Federal Reserve Bank of New York does not report, and historically has not reported, a noon buying rate for the Turkish
Lira. For the convenience of the reader, this annual report presents translations of certain Turkish Lira amounts into U.S. Dollars at the relevant Turkish Lira exchange rate for purchases of U.S. Dollars at the $/TRY exchange rate
announced by the Central Bank of Republic of Turkey (CBRT). The assets and
8
liabilities of foreign operations, including goodwill and fair value adjustments arising on acquisition, are translated to TRY from the functional currency of the foreign operation at foreign
exchange rates prevailing at the reporting date. The income and expenses of foreign operations are translated to TRY at monthly average exchange rates excluding foreign operations in hyperinflationary economies which are translated to TRY at
exchange rates at the reporting date.
The income and expenses of foreign operations in hyperinflationary economies are translated to TRY
at the exchange rate at the reporting date. Prior to translating the financial statements of foreign operations in hyperinflationary economies, their financial statements for the current period are restated to account for changes in the general
purchasing power of the local currency. The restatement is based on relevant price indices at the reporting date. As stated in the annual monetary and exchange rate policy announcements of the CBRT, which have been published since 2002, the foreign
exchange rate is not a policy tool or target; it is determined by the supply and demand conditions in the market. Along with inflation targeting, the CBRT continued to support financial stability and the implementation of the floating exchange rate
regime in 2016.
The hyperinflationary period in Turkey ceased by December 31, 2005 and commenced in Belarus on January 1,
2011 and ceased by January 1, 2015. Accordingly, the economy of Belarus was considered to transit out of hyperinflationary status and we determined to cease applying IAS 29 starting from January 1, 2015. The following table sets forth, for
the periods and the dates indicated, the CBRTs buying rates for U.S. Dollars. These rates may differ from the actual rates used in preparation of our Consolidated Financial Statements and other information appearing herein. The $/TRY
exchange rate on March 10, 2017 was TRY 3.7522= $1.00.
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
2017
(2)(3)
|
|
|
2016
(2)
|
|
|
2015
(2)
|
|
|
2014
(2)
|
|
|
2013
(2)
|
|
|
2012
(2)
|
|
High
|
|
|
3.878
|
|
|
|
3.534
|
|
|
|
3.060
|
|
|
|
2.367
|
|
|
|
2.160
|
|
|
|
1.889
|
|
Low
|
|
|
3.519
|
|
|
|
2.793
|
|
|
|
2.278
|
|
|
|
2.071
|
|
|
|
1.746
|
|
|
|
1.734
|
|
Average
(1)
|
|
|
3.702
|
|
|
|
3.021
|
|
|
|
2.720
|
|
|
|
2.188
|
|
|
|
1.901
|
|
|
|
1.793
|
|
Period End
|
|
|
3.752
|
|
|
|
3.519
|
|
|
|
2.908
|
|
|
|
2.319
|
|
|
|
2.134
|
|
|
|
1.783
|
|
(1)
|
Calculated based on the average of the daily exchange rates of each month during the relevant period.
|
(2)
|
These columns set forth the CBRTs buying rates for U.S. Dollars expressed in Turkish Lira.
|
(3) Through
|
March 10, 2017.
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
March
2017
(1)
|
|
|
February
2017
|
|
|
January
2017
|
|
|
December
2016
|
|
|
November
2016
|
|
|
October
2016
|
|
High
|
|
|
3.752
|
|
|
|
3.787
|
|
|
|
3.878
|
|
|
|
3.534
|
|
|
|
3.440
|
|
|
|
3.100
|
|
Low
|
|
|
3.608
|
|
|
|
3.569
|
|
|
|
3.519
|
|
|
|
3.367
|
|
|
|
3.098
|
|
|
|
3.000
|
|
Source: CBRT
(1)
|
Through March 10, 2017.
|
No representation is made that Turkish Lira or the
U.S. Dollar amounts as presented in this annual report could have been or could be converted into U.S. Dollars or Turkish Lira, as the case may be, at any particular rate. For a discussion of the effects of fluctuating exchange rates on
our business, see Item 5A. Operating Results.
3.B Capitalization and Indebtedness
Not applicable.
3.C Reasons for the Offer and Use of Proceeds
Not applicable.
3.D Risk Factors
The following is a discussion of those risks that we believe are the principal material risks faced by our Company and its subsidiaries. No
assurance can be given that risks that we do not believe to be material today will not prove to be material in the future. Consequently, the risks described below should not be considered to be exhaustive.
9
Competition in the Turkish telecommunications market may adversely affect the growth of our
business and our financial condition.
The majority of our revenue comes from our operations in Turkey. Competition in this market and
certain regulatory actions that limit our ability to respond effectively to competitive pressures may adversely affect the growth of our business and our financial condition. Continued price competition and higher incentive-driven competition has,
and will continue to, put pressure on our prices, market shares and profitability, as well as our liquidity. If the competition further intensifies, or the market slows or develops in unexpected ways, this could harm our business and financial
condition.
In this market, we currently face intense competition from two other operators, Vodafone and Turk Telekom Group, both of which
have recently experienced changes in senior management, which may result in changes in their strategies. As part of the changes to our own strategy announced in 2015, we are taking an integrated approach to the mobile, fixed and TV businesses. When
viewing mobile and fixed as a single converged market, we are the second largest player in Turkey in terms of revenue, after the Turk Telekom Group, whereas when viewing the mobile market alone, we are the market leader.
In light of this newly-defined strategy and market, our aim is to solidify our position in Turkey as a converged communications and technology
services company. However, our convergence strategy faces numerous challenges, including gaining access to the installed infrastructure, particularly from the incumbent operator, and to content. We also face the challenge of building or acquiring
required assets at a reasonable cost. Furthermore, within our own organization, legal impediments prevent us from freely marketing all of our services to all of our subscribers.
In line with our strategy, we are currently in discussion with Turksat, a satellite and cable TV operator in Turkey, Vodafone, and TELKODER,
the association of small ISPs of Turkey, to create a joint venture that would deploy fiber infrastructure in Turkey. No assurance can be given that these discussions will be successful. If the joint venture is established, the associated costs and
regulatory hurdles are likely to be significant and the sharing of infrastructure may have an impact on the way we market fiber services and on the competitive landscape in the fiber market. In this regard, no decision has yet been taken regarding
the contribution of our existing fiber infrastructure to the proposed joint venture.
As other operators in Turkey are also moving towards
converged services, aggressively priced converged offers may have an adverse effect on our revenue, ARPU and our market share. Furthermore, convergence may increase the level of competition from other operators that have not been our
traditional competitors, such as television service providers, that may prevent us from acquiring new customers.
In the past,
Turkeys principal telecommunications regulator, the ICTA, interfered with our ability to price our services and respond to competitive pressures. Regulatory actions such as the ICTAs regulations on our retail pricing and maximum retail
prices had been a significant factor in shaping the development of the Turkish market and in our ability to respond to changes in the market. Regulatory actions have often favored our competitors, such as interconnection rates which have been set
asymmetrically and have facilitated increased competition. Although the ICTAs maximum and minimum retail price regulations have been lifted, it is possible that the ICTA may act to regulate other areas of our business, including converged
offers, and we cannot predict the impact that such regulation would have on our ability to execute our convergence strategy and on our competitive position and also the removal of the minimum retail price regulation may change the market dynamics.
Furthermore,
sub-brand
initiatives of the existing competitors, and new licenses and authorizations issued by the regulator such as Fixed Telephony Service (FTS) and Mobile Virtual Network Operator
(MVNO) licenses have made it easier and/or more attractive for new direct and indirect competitors to enter the market.
Competition has also been affected by the increasing use of applications and services that make use of the internet as a substitute (namely
over the top, or OTT services) for some of our more traditional services, such as messaging and voice. These have had an adverse impact on our revenues which may in the future be material. Reduced demand for our core services
of voice, messaging and data could significantly impact our growth and profitability.
In some businesses, we are dependent on our
competitors for certain services that we provide. For example, we are reselling xDSL from the incumbent operator Turk Telekom and we are dependent on their sales service in this business. Therefore, any delay or negligence of Turk Telekom could
result in dissatisfaction of our customer end and lead to churn of our xDSL subscribers.
10
With respect to terminals, there is an increasing emphasis in the Turkish market on terminal
bundled campaigns. Increased demand for terminal bundled campaigns will continue to lead to higher working capital requirements and bad debt expense. Working capital requirements related to terminal financing and bad debt expenses are being managed
by our consumer finance company, which commenced operations in 2016. Our consumer finance company is exposed to changes in the economic environment in Turkey and may encounter increased credit default risk, particularly as its credit portfolio
increases or in the event of degradation in the economic environment. Furthermore, the demand for consumer loans might be negatively affected in case of an increase in interest rates.
We are in process of restructuring our sales channel and renovating Turkcell stores (TİM). Any delay in store renovation,
roll-out
execution or disagreement with dealers could lead to a loss of customers or loss of key locations.
Competition in the market may also be adversely affected by changes in a number of other areas that are not specific to telecommunications,
tax (in particular taxes on our services and on mobile devices), increases in interest rates, depreciation of the Turkish Lira against U.S. Dollar or Euro, macroeconomic developments and changes in consumer behavior, which could in turn
adversely affect our financial results and the development of our business.
Our growth strategy is partly dependent on new investment
opportunities, which could affect our business and financial condition, and the return on our investments cannot be guaranteed.
In
addition to growing our existing business, our strategy for growth involves selectively seeking and evaluating new investment opportunities and participating in those meeting our criteria. We intend to pursue inorganic growth opportunities both in
Turkey and in countries where we believe we can replicate our business model, including countries with a cultural affinity and similar dynamics to our domestic and international markets in order to be able to leverage our experience and
technological base. These opportunities may include alliances, such as MVNOs, management service agreements and marketing partnerships, and may be in the area of mobile or fixed telecommunications and services. In accordance with our convergence
strategy, the opportunities that we pursue in some markets, including Turkey, may include services that would be adjacent or complementary to services that we already offer in such market. In addition, we may provide services in related areas
and also consider investing or increasing our investments in business areas outside of the scope of our core business.
Telia Company, the
majority shareholder of Fintur Holdings B.V. (Fintur) through its 58.55% stake, has initiated a process to divest its Eurasian assets on September 17, 2015. In line with our growth strategy and as the minority (41.45%) shareholder
in Fintur (operating in Kazakhstan, Azerbaijan, Georgia and Moldova), we submitted a binding offer to acquire Telia Companys 58.55% stake in Fintur and its 24% direct stake in Kcell JSC (Kazakhstan) on February 26, 2016. However,
negotiations with Telia Companywere inconclusive. We have since announced our intention to exit from jurisdictions in which Fintur operates and initiated an active program to locate a buyer for our stake. Fintur is now classified as held for sale
and reported as discontinued operations. No assurance can be given that we will successfully or completely exit on commercially viable terms. We may also decide not to sell and it is still possible that we could buy out the majority shareholder,
which would likely lead to an increase in our debt and increases in our exposure to macroeconomic risks in the Fintur countries, to fluctuations in currencies that have been prone to devaluation, to countries that have a high risk of corruption and
to other compliance issues. Fintur has been the subject of allegations of corruption in the past, often as part of broader allegations against Telia Company and certain of its subsidiaries. Furthermore, in the case of an acquisition, we would be
exposed to risks in our ability to successfully integrate these companies, their systems and their networks and to implement new strategies, and to the reaction of customers, competitors and regulators. If we do not completely exit or acquire
Fintur, we also face the risk that the majority shareholder may sell to another party, leaving us as a minority shareholder with a new majority shareholder not chosen by us or that we may disagree with. Should there be a disagreement between us and
the other shareholder (Telia Company or a successor) in the future, no assurance can be given that we will be able to take the course of action that we believe appropriate, including with respect to operational and strategic matters.
New investments may not achieve expected returns or returns that are in line with those of our core business, which may cause high value
erosion. In many of the markets and businesses in which we have invested or may invest, it may take several years and significant investments to achieve desired profitability, if at all. As part of our strategy to become an integrated player, we may
consider acquiring fixed operators in certain of the markets in which we operate. Any such acquisition would increase risks associated to these countries and to this type of business. If we become a minority shareholder in an investment, we might
encounter difficulties for the
11
protection of our minority shareholder rights. In addition, if an asset in which we have invested does not provide the expected returns, we may need to make further investment or we may consider
disposal at a sale price that may be below carrying value or liquidation.
In the context of our evaluation of potential investments in
the regions we target for international expansion, Turkcell has considered opportunities in countries in the Commonwealth of Independent States (CIS), Eastern Europe, the Balkans and the Middle East and Africa (MEA), and may consider
such opportunities in the future. Operations in many of these countries are subject to economic, political and other risks. Furthermore, for acquisitions outside of Turkey, current and future E.U., U.S. and international laws and regulations, as
well as legal and regulatory actions, targeting certain countries, local companies and individuals may curtail our ability to do business in affected countries and may impede our exercise of control. Turkcell itself, as well as certain of its key
employees (notably those who are E.U. or U.S. citizens), could be subject to sanctions under such laws and regulations. Some of the countries and companies in which we have contemplated making investments and in which we may from time to time
consider opportunities, and certain individuals involved in such companies, have been the specific targets of such laws and regulations. Similarly, jurisdictions in which we have invested may from time to time become subject to sanctions, as has
been the case in Crimea. Investors may be reticent to invest in a company doing business in such countries or other countries that may be at risk due to the political instability. These factors could have an adverse effect on the demand for and the
price of our shares.
Regulatory decisions and changes in the regulatory environment could adversely affect our business and financial
condition.
Our industry is subject to extensive regulation, in Turkey and the other countries in which we operate. Compliance with
new and existing laws and regulations has had and is likely to continue to have a significant impact on the ways in which we do business. This may include but is not limited to the impact on our ability to set our pricing and offer new and existing
services, including converged services, on customer use of our services, the way we handle, process and store customer data, the terms of our subscriber contracts, the way we can communicate with customers, including in particular our ability to
contact subscribers with new converged offers, and our ability to obtain and maintain licenses. Furthermore, the laws, regulations, regulatory orders and licenses under which we operate are subject to interpretation and enforcement by regulators
with which we are not always in agreement. Complying with regulations may be costly, and failure to comply may lead to significant penalties, adverse publicity and the loss of licenses in the affected line of business or country and could adversely
affect our business and financial condition. Furthermore, our licenses generally have specified terms and renewal is not assured. For more information on regulation and how it may impact our business, see Item 4.B. Business
OverviewRegulation of the Turkish Telecommunications Industry.
Pricing is one of the key areas in which we are subject to
regulation. The actions of the ICTA and the Ministry of Transport, Maritime Affairs and Communications in our voice, SMS, data, value added services, roaming and interconnection pricing have, and will continue to, negatively affect our pricing and
our ability to design and launch campaigns and offers. Consequently, these actions have and will continue to adversely affect our business and financial condition. For more information, see Item 4.B. Business OverviewRegulation of the
Turkish Telecommunications Industry. In addition, the ICTA has determined and may in the future determine that we are an operator with significant market power and as a result impose certain constraints on us, while imposing less stringent
ones on other mobile and fixed telecommunications operators in the market, both of which may adversely affect our business and financial condition. Recently the ICTA imposed new rules regarding the proration of service fees for postpaid subscribers
that will lead to revenue loss.
The ICTA is currently considering new regulations or changes to regulations in a number of areas that
could affect our business, including the following:
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An ICTA decision relating to the cost of ISP access to the Turk Telekom network (effective from October 2016) and possible changes in Fair Usage Policy in the fixed broadband market, have had and may have a
negative effect on our cost structure, as we may be required to provide additional service and incur additional access costs that we cannot fully charge for. This problem will increase as customer traffic increases, which we expect to occur, in
particular as a result of increases in demand for videos, increased use of OTT apps and increased smartphone penetration. We have proposed a change in the pricing model to the ICTA, but no assurance can be given that this will be accepted.
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The ICTA has taken decisions in the fiber market that have favored the incumbent Turk Telekom, in particular exempting the fiber market from market analysis. This exemption has expired in October 2016, but in order to
maintain their competitive advantage, Turk Telekom has requested an extension. No assurance can be given that this will not be granted.
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ICTA has extended its Double
opt-in
rule
(requiring consumers to submit two approvals before purchasing value added services) from game and music services to all value added services that are purchased via SMS. This makes it more difficult to purchase our services and which may adversely
affect our services revenue.
Taxation is also an area in which we are subject to specific regulations. We are already subject to a
Special Communication Tax and could be adversely affected by an increase in tax rates or new taxes, including on mobile devices, data, and services. Such taxes could adversely affect consumer demand for products and services and our results of
operations.
As a result of the establishment of our consumer finance company and our existing operations in mobile finance, we are
subject to banking and finance laws and regulations (the principal regulator is the Banking Regulation and Supervision Agency (BRSA)), and pursuant to our focus on services such as TV and music, we are subject to broadcasting and
copyright laws and regulations. These regulations are different from those that we currently encounter in our core communications business in Turkey and we will need to obtain and develop the expertise required to comply with these laws and
regulations, which may be costly. As we enter new businesses, such as energy, we will also be exposed to the regulatory regimes and decisions specific to those businesses.
Any downturn in the economy and instability in the political environment in Turkey and internationally may have an adverse effect on our
business and financial condition.
With a substantial portion of our revenues, assets and business derived from and located in Turkey,
and denominated in Turkish Lira, adverse developments in the Turkish economy are likely to have a material adverse effect on our business and financial condition. The performance of the Turkish economy may be affected by global, regional and
domestic economic and political developments. In our view, the biggest threats to the global economy, including Turkey, in 2017 are the sustainability of economic growth and the sustainability of current low energy prices, which have generally
benefitted the Turkish economy and the countrys current account deficit. The effect of prolonged low energy prices on commodity exporter countries in the region such as Russia, Saudi Arabia and Iran may negatively affect terms of trade between
these countries and Turkey. Other potential threats to the Turkish economy result from an increasing pace of normalization of U.S. monetary policy with possible higher inflation and interest rates under the new U.S. administration, continuing
Eurozone deflation risks, and geopolitical tensions with military operations in Iraq and Syria and the southeastern part of Turkey and instability in Ukraine in the Commonwealth of Independent States (CIS), the Balkans and Caucasus regions.
The Turkish economy grew for 27 successive quarters until Q3 2016, including growth of 3% in 2014 and 6.1% in 2015. The Turkish economy
experienced a 1.8% contraction in the third quarter of 2016. If the Turkish economy slows or develops in unexpected ways, this may have an adverse impact on our operations and financial condition.
The Turkish economy is also sensitive to instability in the domestic political environment, which has been a factor in recent years, notably
the failed July 2016 coup attempt. After this failed coup attempt, economic activity declined in the third quarter. Despite slowing domestic growth, improvement in the current account deficit was halted, in particular due to a sharp decline in
tourism income. The coup attempt and regional political tensions are believed to have contributed to a 35% fall in tourist arrivals in 2016. In addition, political decisions in the countries that we serve to limit internet access (including limiting
access to YouTube or Twitter) may negatively impact our revenues.
During the failed July 2016 coup attempt, we were required to provide
certain communication services for free, adversely affecting our revenue. In the state of emergency that has followed, on July 21, 2016, the Turkish Capital Markets Board (the CMB) under its Communiqué on Share
Buy-backs
decided to temporarily remove the limits that are applicable to public companies acquisition of their own shares (especially the limit restricting
buy-backs
up
to 10% of the share capital) and authorized Turkish public companies to initiate stock repurchases, even in the absence of shareholder approval. Public companies that do not currently have any share
buy-back
programs can acquire their own shares from the stock exchange without being subject to any limit under the Communiqué provided that they publicly disclose any such trade. No end date has been set for this temporary regime. Our company with
its board resolution dated July 27, 2016, has chosen to take advantage of this authorization and set aside a maximum fund amount (TRY 150 million) for
buy-backs
of both shares and bonds and has purchased
6,815,563 shares in a price range of TRY 8.92 to 9.99 from September 2016 through March 10, 2017 at a cost of TRY 65.607 million. On January 30, 2017 our board increased the maximum fund amount to TRY 300 million for share
buy-back,
including our ADRs traded on the NYSE, and bond
buy-back,
allowing management to buy, sell and/or redeem these securities within the maximum fund amount.
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This is a temporary regime that the CMB may discontinue at any time. The eventual discontinuation
of this policy may have an adverse effect on the demand for shares in the Turkish market, including our shares, and lead to a decline in the prices of such shares.
We hold interests in several companies that may expose us to various economic, business, political, social, financial, liquidity,
regulatory and legal risks and may not provide the benefits that we expect, and our pursuit of acquisition opportunities may increase these risks.
Our investments in subsidiaries and associated companies within Turkey and internationally has and is likely to continue to expose us to
economic, political, social, financial, regulatory, currency devaluation and legal risks. These risks have affected and could adversely affect our result of operations and the carrying value of assets in our financial statements. Turkcell Group has
investments in emerging markets including Azerbaijan, Belarus, Georgia, Kazakhstan, Moldova, the Turkish Republic of Northern Cyprus and Ukraine and has activities that involve other emerging markets. We are also exploring new opportunities,
primarily in emerging markets.
Legal systems, institutions, commercial practices and economies in emerging markets tend to be relatively
underdeveloped and some may also suffer from relatively high rates of fraud and corruption. Furthermore, through our subsidiaries in Turkey and internationally, we engage in businesses outside of the scope of our core mobile business. These other
businesses are subject to risks that are in some respects different from those of our mobile business, such as in our new consumer finance company. We will need to obtain the expertise required to compete and operate in these new businesses, which
may be costly. No assurance may be given that we will succeed and that we will not incur losses that could adversely affect our business and financial condition.
In some countries, we hold our investments with another shareholder or local government and in some cases we are a
non-controlling
shareholder. Should there be a disagreement between us and other shareholders, no assurance can be given that we will be able to take the course of action we believe is appropriate. In these cases,
we may consider exiting, or alternatively increasing our investment in order to take control, which may be costly. Furthermore, some of the countries in which we have businesses or would consider investing, and the companies and individuals that we
come into contact with, may be the target of E.U., U.S. and international sanctions, as has occurred in Crimea. There can be no assurance that political, legal, economic, social or other actions or developments in these countries or involving such
companies and individuals will not have an adverse impact on our investments and businesses in these countries.
In this regard, we have
and are likely to continue to experience issues in some of our international businesses that adversely affect our Company. Recent issues include the following:
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Our operations in Ukraine may be adversely affected by military actions, political instability, civil unrest and economic problems in that country. Due to increased political instability in the Crimea region, we were
eventually obliged to discontinue services there in the fourth quarter of 2014. We impaired our assets in the Crimea region down to their scrap value, while retaining our license and frequency rights. We are currently evaluating our options with
respect to the disposal of lifecells assets in Crimea and the actions that we may take may raise challenges with respect to compliance with lifecells license requirements. Furthermore, the current military and political crisis in the
Eastern part (mainly in Donetsk and Luhansk) with Russia remains unresolved and could lead us to evaluate our options in the Eastern region. The ongoing crisis may further adversely affect the Ukrainian economy and our results of operations in
Ukraine and/or the value and security of our assets and operations there. We are unable to predict the likely course or duration of these events, or the extent of the adverse impact that they have had and are likely to have on the telecommunications
market dynamics and composition, our investment in Ukraine and our operations there.
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In Ukraine, the local currency, the Ukrainian Hryvnia (UAH), depreciated against the U.S. Dollar by 52% in 2015 and by 13.3% in 2016. UAH appreciated by 1% against U.S. Dollar as of March 10,
2017 compared to closing rates on December 31, 2016. The UAH has been stable against the U.S. Dollar to date in 2017. The National Bank of Ukraine, among other measures, continues to impose certain restrictions on the processing of client
payments by banks and on the purchase of foreign currency on the inter-bank market. There remains further currency devaluation risk as the country is suffering from continuing instability as noted above, and has a large current account deficit and
high external funding needs. As of December 31, 2016, our outstanding debt balance related to our Ukrainian operations was UAH 3.1 billion (equivalent to TRY 407.2 million). lifecells foreign currency revenues were 11% of its total
revenues and its foreign currency operational expenses were estimated at 16% of total revenues as of December 31, 2016.
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Our development strategy in Ukraine in 2015 was marked by our acquisition of the 44.96% in lifecell that we did not own, with a view to strengthening our regional position, a restructuring of lifecells balance
sheet, and the acquisition of a 3G license at a cost of UAH 3,355 million (equivalent to TRY 434.3 million as of December 31, 2016) paid in 2015, plus UAH 358 million (equivalent to TRY 61.4 million as of December 31,
2016) paid in 2015 for spectrum conversion and an additional UAH 426 million (equivalent to TRY 51.6 million) committed to be paid and indexed to inflation. These increases in our investment have further increased our country and currency risk
exposure.
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A tender to issue 4G licenses could be held in 2017 on the basis of a July 2015 presidential decree on the
introduction of 4G in Ukraine. There is no assurance that we would be successful in our bid to win a license, which would put us at a competitive disadvantage. The 4G license fee may be prohibitively high and significant deployment costs will need
to be incurred. If we were successful in obtaining a 4G license it would increase our exposure to Ukraine and there is no assurance that we could operate it profitably.
In another development, MNP may finally be launched in Ukraine in 2017. The implementation of MNP may lead to a high churn of subscribers
between operators. In some cases, MNP has been more disadvantageous for the third player in the market.
A decrease in the MTR rate from
UAH 0.23 to UAH 0.15 was implemented from January 1, 2017. This MTR decrease could adversely affect our profitability in Ukraine.
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Apart from these economic and political risks, our operations in Ukraine could expose us also to operational, competitive, regulatory and legal risks, all of which may prevent us from delivering our strategic targets.
These risks have affected and could adversely affect our result of operations.
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The economic situation is fragile in Belarus. The country remains vulnerable to global shocks which may trigger renewed weakness in the countrys ability to service its external debt and further depreciation of the
local currency, Belarusian Rubles (BYN), which could in turn lead to a further reduction in the value of our investment in this country. The BYN depreciated against the U.S. Dollar by 57% in 2015 and further depreciated in 2016 by
5.5%. BYN appreciated by 2.3% as of March 10, 2017 based on closing rate on December 31, 2016. Devaluation risks still remain, as limited currency reserves, high debt repayments and the current account deficit coupled with the close ties
to the Russian economy puts the recent BYN stabilization at risk and creates inflationary and devaluation pressure. In line with our strategic priority of improving our balance sheet structure, the outstanding debt of Belarusian Telecom has been
restructured. As part of the restructuring, Belarusian Telecoms total existing intra-group loans were converted into subordinated loans, provided directly by Turkcell. As of December 31, 2016, Belarusian Telecoms outstanding debt
was BYN 3.3 million (equivalent to TRY 5.6 million as of December 31, 2016) owed to financial institutions and a 612 million (equivalent to TRY 2,270 million as of December 31, 2016) subordinated loan owed to
Turkcell.
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In Belarus, as the third operator in the market, we face regulatory and operational difficulties. No assurance can be given that the regulatory situation will change in our favor in the future. These risks have affected
and could adversely affect our result of operations.
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There are ongoing political discussions regarding the reunification of Cyprus, which may bring growth opportunities for our subsidiary, Kibris Mobile Telekomunikasyon Limited, but may also lead to risks including
unfavorable changes in applicable regulations, an increase in competition, an increase in capex requirements and loss of revenues. A 4G tender might be held in 2017 which could require additional investments. MNP might also be introduced in the
market which may intensify the competition.
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We hold a 41.45% stake in Fintur, which has operations in Kazakhstan, Azerbaijan, Georgia and Moldova, and Telia Company holds the remainder, although it has announced an intention to exit. The Group is committed to
exit from Fintur as well and has initiated an active program to locate a buyer. See above for a discussion of risks relating to this effort and other possible outcomes.
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The spectrum license of Finturs subsidiary in Azerbaijan will expire in 2017. No agreement has been reached for an extension and one may not be available on commercially reasonable terms. Failure to obtain an
extension could lead to a halt in some of Azercells operations.
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A disagreement with the licensing authority may have consequential adverse effects on our sports betting license in Azerbaijan. Legal actions may be taken before national and international judicial authorities by our
Company in case the agreement between Azerinteltek and Azeridmanservis is unilaterally terminated and/or authorization of Azerinteltek in Azerbaijan is withdrawn.
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Corruption is an area of significant concern in emerging markets. We are subject to laws such as the U.S. Foreign Corrupt Practices Act, which prohibit corrupt payments to governmental officials or certain payments or
remunerations to customers. Violations of these laws and regulations could result in significant fines and penalties, criminal sanctions against us, companies in which we invested, and our and their officers and employees and could adversely affect
our business in affected countries. Such violations or allegations of violations may also adversely affect our reputation, our revenue or our overall financial performance. There can be no assurance that acts of corruption will not occur or be
alleged in respect of any of our activities or those of our affiliates. In this regard, allegations have been made regarding improper payments relating to the operations of Kcell, a 51% subsidiary of Fintur. With respect to Kcell and the other
Fintur companies, through our representation on the Fintur board, we remain vigilant about such allegations, however there can be no assurance that such issues will not be substantiated or that new allegations will not arise. Turkcell has received
and responded to a request from the U.S. Securities and Exchange Commission (SEC) to submit documents and information related to Uzbekistan and the Uzbek subsidiary of Telia Company (which is the majority owner of Fintur). Furthermore,
one of our key suppliers, Ericsson, has been the subject of corruption allegations and investigations, including in respect of its Turkish operations. Although we have not to our knowledge been implicated, no assurance can be given that these
allegations and investigations will not touch our Group.
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Our international and Turkish subsidiaries may not benefit us in
the way we expect for the reasons cited above, as well as other reasons, including general macroeconomic conditions, poor management and legal, regulatory or political obstacles. For many of these subsidiaries, we do not expect to achieve desired
levels of profitability in the near or
mid-term,
and we may be required to record impairments. We may also in response to such conditions consider increasing, restructuring or exiting certain of our
investments. In addition to the foregoing, the new Turkish Commercial Code and related legislation may require us to provide new capital or other financial support to certain of our controlled subsidiaries, which may divert resources from other
needs.
Furthermore, in addition to investing in our international operations, we also engage in business through roaming agreements in a
number of countries. In international markets in which duopoly markets exist, such as the United Arab Emirates, Tunisia or the Maldives, operators tend to increase their roaming prices despite the overall trend of declining roaming prices in the
world, which could increase our roaming costs.
We are exposed to foreign exchange rate risks that could significantly affect our
results of operation and financial position.
We are exposed to foreign exchange rate risks because our income, expenses, assets and
liabilities are denominated in a number of different currencies, primarily Turkish Lira, U.S. Dollars, Euros, Ukrainian Hryvnia, Belarusian Rubles and Azerbaijani Manat. Fluctuations of Turkish Lira, Ukrainian Hryvnia, Belarusian Rubles, Azerbaijani
Manat and Kazakhstan Tenge, on the one hand, and U.S. Dollars and Euros, on the other, have had and may have an unfavorable impact on us. In particular, a substantial majority of our equipment expenditures are currently, and are expected to continue
to be, denominated in U.S. Dollars and Euros, while the revenues generated by our activities are denominated in other currencies, in particular the Turkish Lira, Ukrainian Hryvnia, Belarusian Ruble, Azerbaijani Manat and Euro. In addition, we are
exposed to such currency mismatches with respect to certain capital expenditures and
off-balance
sheet obligations, in particular our obligations in respect of universal service for the installation of
infrastructure in uncovered areas of Turkey, a service that we have contracted to provide for an amount in TRY, but which requires expenditures in foreign currencies. See Item 8. Financial Information and Note 34 to our audited
Consolidated Financial Statements included in Item 18. Financial Statements of this annual report on Form
20-F.
Increases in inflation and devaluations that are not matched by adjustments in our
tariffs have had, and may continue to have, an adverse effect on our results of operations and our liquidity.
The TRY depreciated by
21.5% against the U.S. Dollar and 16.8% against Euro in 2016, driven mainly by increased internal macroeconomic and political volatility, national security issues, terrorist attacks and political uncertainties as well as international
developments such as Britains EU exit referendum result and U.S. presidential elections which led U.S. rates higher and the Federal Reserves hike in interest rates, and downward emerging markets growth outlook. We enter into derivative
transactions and hold cash to manage the risk with respect to the Turkish Lira, however, these transactions have a cost and do not fully cover all of our risks.
In 2016, the Belarusian Ruble depreciated against the U.S. Dollar by 5.5% while the Ukrainian Hryvnia depreciated by 13.3%. During the
same period the Belarusian Ruble appreciated by 13.1% and the Ukrainian Hryvnia appreciated by 6.6% against the TRY. In December 2015, the Azerbaijani Manat was allowed to float
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and total depreciation of the Manat against the U.S. Dollar reached 98.8% in 2015. Risks of further devaluation remained and currency depreciated by a further of 13.6% in 2016 as the country
struggled to bring its balance of payments for its energy-dependent economy back into equilibrium. The Kazakhstan Tenge appreciated by 14% against the U.S. Dollar in 2016 and the central bank eased its policy rate to 12% from 17% as a response
to foreign exchange gains and downtrend in inflation. There are no tools to hedge foreign exchange rate risks effectively due to restricted and undeveloped financial markets in these countries.
As of December 31, 2016, our consolidated debt was TRY 9,781 million. The debt balance of our companies operating in Turkey was TRY
9,368 million, of which TRY 2,059 million ($585 million) was denominated in U.S. Dollars and TRY 3,641 million (981 million) in Euro. The debt balance of lifecell was TRY 407.2 million, denominated in UAH. Meanwhile,
Belarusian Telecom had a debt balance of TRY 5.6 million, denominated in BYN. The financing of infrastructure investments, license fee payments and any other potential investment opportunities could lead to an increase in our U.S. dollar and/or
Euro debt, further increasing our currency exposure.
Reduction in cash generated from operations and increased capital needs may
increase our borrowing requirements, which may increase our financing costs and our exposure to the risks associated with borrowing.
We continue to experience challenging macroeconomic, regulatory and competitive conditions in our markets that may reduce cash generated from
operations, and we may continue to face increased capital needs to finance our technological and geographic expansion. In 2015, this included the payment of the Ukrainian 3G license fee and the buyout of SCMs interest in lifecell/Euroasia and
the debt restructuring of lifecell and Belarusian Telecom, the payment of the Turkish 4.5G license fee and related capital expenditures in Turkey, and the establishment of a consumer finance company. Furthermore, in 2015, we paid a dividend for the
first time in several years, which significantly reduced our available cash. In 2016, major cash outflow items included 4.5G license fee installments, capital expenditures and loan payments. In addition, an increase in the volume of assigned
contracted receivables has resulted in and may continue to result in higher working capital requirements if we fail to successfully run our consumer finance company. These pressures have in the past reduced, and may continue to reduce, our
liquidity. Reduced liquidity may lead to an increase in our borrowing requirements. Our borrowings expose us to foreign exchange rate risk, interest rate risk and possibly to increases in our total interest expense, each of which could have a
material adverse effect on our consolidated financial condition and results of operations. We enter into derivative transactions and hold cash to manage the risk with respect to the Turkish Lira. However, these transactions have a cost and do not
fully cover all of our risks. Furthermore, no assurance can be given that we will continue to have access to financing on terms that are satisfactory to us or at all. In addition, no assurance can be given that unexpected cash outflows will not be
required that could further erode liquidity and increase borrowing requirements.
As of December 31, 2016, our consolidated debt was
TRY 9,781 million. TRY 4,214 million of our debt portfolio consisted of financing obligations paying interest at fixed rates. The remainder of our debt portfolio pays interest at floating rates, which has been favorable in the current
interest rate environment, but would expose us to increased costs if rates increase further. In 2015, we obtained financing lines of around $2.9 billion (part in U.S. Dollars and part in Euro) for the refinancing needs of the Company and
our subsidiaries and to fund infrastructure investments and any other potential investment opportunities, which would significantly increase our indebtedness. Of this amount, we issued a Eurobond with an aggregate principal amount of
$500 million and drew $500 million and 445 million under our club loan agreement with five international banks and 500 million of debt under our loan agreement with China Development Bank. We are likely to increase
our debt for the financing of infrastructure investments, license fee payments and any other potential investment opportunities.
In 2015,
we received investment grade ratings from Moodys, Standard & Poors and Fitch Ratings and sustained in 2016. These investment grade ratings may not be sustained since Turkeys credit has been downgraded to below investment
grade by Fitch, S&P and Moodys. Furthermore a decrease in our free cash flow, an increase in our net debt position or more generally a change in financial policies and projections, a material increase in investment and acquisition plans or
shareholder returns and an increase in corporate governance issues could also result in a credit rating cut.
Some of our borrowing
agreements contain cross default clauses under which a default by a group company could constitute an event of default under certain of our borrowings.
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We are subject to a variety of risks with respect to our Base Transceiver Stations
(BTSs) excellence.
Spectrum limitations and frequency costs may adversely affect our ability to provide services to
our subscribers and the cost to us of providing such services.
Our spectrum licenses have specified terms and are subject to
renewal upon a payment of a fee, but renewal is not assured. The loss of, or failure to renew, our licenses could have a material adverse effect on our business and financial condition. Those licenses have also specified radio spectrum. The spectrum
is a continuous range of frequencies within which the waves have certain specific characteristics. The number of subscribers that can be accommodated on a mobile network is constrained by the limited amount of spectrum allocated to the operator of
the network and is also affected by subscriber usage patterns and network infrastructure. After the 4.5G auction held on August 26, 2015, we have 2x10 MHz of FDD spectrum in 800 MHz band, 2x12.4 MHz of FDD spectrum in 900 MHz band, 2x30 MHz of
FDD spectrum in 2100 MHz band, 10 MHz of TDD spectrum in 2100 MHz band, 2x29.8 MHz of FDD spectrum in 1800 MHz band, 2x25 MHz of FDD spectrum in 2600 MHz band and 10 MHz of TDD spectrum in 2600 band. As our subscriber base and their demand for
mobile services such as voice and data grow and as we offer a greater number of services, we will require additional capacity. We may face capacity problems, which may in turn lead to deterioration in our networks quality and may negatively
impact our operational results.
We have recently been awarded a license allowing us to deploy a IMT advanced network in Turkey.
There are certain coverage and local production obligations imposed by the tender. Potential increase in coverage requirements or failure to abide by the requirements of our licenses or applicable regulations may have an adverse effect on our
business and financial condition.
We have achieved a major step forward in the development of telecommunications in Turkey with
the deployment of IMT Advanced (known commercially as 4.5G) networks in 2016. Our 4.5G
build-out
requires significant financial investments and there can be no assurance that we will be able to
meet all of the 4.5G license terms and conditions. The cost of the 4.5G license as well as the capital expenditure required in connection with our 4.5G
build-out
is material. Furthermore, the license agreement
contains certain tedious terms that may weigh on the profitability of this investment and may have an adverse effect on our 4.5G investment plans in the future. These include terms regarding minimum required usage of domestic equipment in meeting
infrastructure obligations, an active network sharing obligation for a portion of the population, high coverage obligations for roads and railroads and significant taxes and spectrum usage fees, which will increase as the number of frequencies used
increases. With respect to the domestic procurement requirement, since there is not enough research and development, product development and production capacity in the domestic market, it is not possible to meet our obligations in the short term and
we have asked ICTA to waive this requirement for 2015-2016, but no assurance can be given that ICTA will not find us to be in breach of our license. More generally, demand for 4.5G services may also not be at the level we expect, such that the
return on investment we make in connection with 4.5G may not meet our expectations. Any of the foregoing could harm our competitive position and our profitability.
In addition, if we fail to obtain additional frequencies in the future at a reasonable cost, the competitive coverage advantage of our Company
may be adversely impacted. The cost of obtaining new frequencies has increased significantly in recent years and is expected to continue to increase. This has had and is likely to continue to have an adverse impact on our cost of providing
competitive coverage and also on our results of operations.
Consistent with the nature of terminal technology development, traffic on the
2G network is expected to shift to the 3G network and, once fully deployed, to the 4.5G network. However, terminal penetration is the key factor in providing the expected shift in traffic. Penetration may stay low or our subscribers may choose to
stay on the 2G or 3G network for reasons such as the 2G networks lower battery power consumption. In addition, coverage will depend on the full deployment of the 4.5G network, compared to the coverage level of the 2G and 3G networks.
There are alleged health risks, zoning limitations related to our BTS may adversely affect our ability to provide services at certain
areas.
We are aware of allegations that there may be health risks associated with the effects of electromagnetic signals from BTS
and from mobile handsets. While we believe that there is currently no substantiated link between exposure to electromagnetic signals at the level transmitted by our BTS and mobile handsets and long
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term damage to health, the actual or perceived health risks of mobile communications devices could adversely affect us through a reduction in subscribers, reduced usage per subscriber, increased
difficulty in the leasing and acquisition of site locations for base stations and exposure to potential liability. Furthermore, we may not be able to obtain insurance with respect to such liability on commercially reasonable terms.
In recent years, legal proceedings have been brought against mobile operators seeking the removal of base station sites for health reasons. In
addition, the Turkish Supreme Court overruled the decisions of some local courts, finding that a base station in question could have negative effects on human health over the long term. If the number of those cases increases or if new regulations
were to result, these could have a material adverse effect on our operations and financial results. Such legal proceedings may make it more difficult for us to establish and maintain such sites. Furthermore, there are conflicting and confusing
reports in the media about the health effects of BTS. These reports have even caused local residents in certain regions to form large protests in strong objection to the BTS sites. Such obstacles have made it increasingly difficult to build new BTS
sites and maintain our existing sites. The ICTA has issued an updated regulation which further tightened electromagnetic field limits. This may negatively impact network quality and increase our capital expenditures.
There are zoning limitations related to our BTS that require operators to obtain construction permits and certificates, which may be costly
and may have an adverse effect on our operating results. Zoning law in Turkey requires mobile operators to obtain certifications for all existing and new BTS, which may result in significant compliance costs and/or closing of BTS for which
certification cannot be obtained, negatively impacting our financial condition. An exception to this requirement for base stations was recently rescinded by a court decision. As a result of this situation, some municipalities take actions to suspend
the construction of BTS or order their demolition. Modifications to the Zoning Law with respect to building certification procedures are under discussion. Any difficulty in maintaining or building BTS due to health concerns and our inability to
obtain the required permission and certificates, may negatively impact the quality of our network, including our ability to expand and upgrade it, and affect our operational performance.
In 2012, metropolitan municipalities were authorized to consider the requirements of city and building aesthetics and electronic communication
services when certifying BTS sites. We believe that certification should be based on technical and legal considerations only. Operators will also be required to pay additional fees to obtain a site selection certificate, which may lead to additional
operational costs and the certificate processes for implementation of sites may delay the permit process. No regulation or enacting legislation has yet entered into force, creating uncertainty on this issue, including as to the details of such fees
and the application process.
In addition, municipalities regulate the choice of operators BTS locations, and if we do not have, or
are unable to obtain, a construction certificate in our preferred location, we may have to move our BTS to another location. In relation to our fiber business, there is an obligation to get permission for excavations from authorized municipalities
or institutions. In some areas, excavations may have to be stopped due to the high cost of tariffs requested from municipalities. Our investment plans may be affected due to excavations being banned during certain seasons within the administrative
boundaries of municipalities. In some cases, we could face the risk that, although we get the approval of the Ministry of Transport, Maritime Affairs and Communications, institutions subordinate to the Ministry do not recognize these approvals and
do not give permission to excavate. In addition, a new law has increased the number of metropolitan municipalities and in some cases, the size of their territory was increased, which may have the effect of increasing our coverage obligations and the
number of BTS required to meet them. Furthermore, right of way conflicts with major municipalities to establish fiber optics infrastructure may affect our ability to provide services and to maintain operational excellence. Related regulatory actions
in the future are likely to increase our costs and affect results of operations, in many cases, adversely.
We are dependent on a
small number of suppliers for network equipment, information systems and handsets and for the provision of data and services. We also rely on a small number of distributors. The failure of any of our counterparty such as suppliers or
distributors may have an adverse effect on our business and financial condition.
Like all operators, we purchase our mobile
communications network equipment, from a limited number of major suppliers. Our business is dependent on a small number of critical suppliers in areas such as network infrastructure, information systems and handsets and distribution. We also
rely on a small number of distributors and, in 2015, we have decreased the number of distributors that we work with in Turkey from five to two, which may further increase the concentration risk. Any financial difficulty or failure of any of our
suppliers in terms of timing and quality and of any of our distributors may adversely affect our business and financial condition. There
19
can be no assurance that we will be able to obtain equipment from one or more alternative suppliers on a timely basis in the event that any current supplier for any reason, including that the
technological requirements for our increasingly advanced infrastructure are too complex, is unable or unwilling to satisfy our demands. This could also affect our competitive position, if our suppliers stay behind technological developments compared
to the suppliers of our competitors. Adverse economic conditions have negatively affected and may continue to affect our domestic and international suppliers, leading to a contraction in their business, which in turn may lead to a decrease in the
quality of the services that they render to us and adversely affect timely delivery of such services, negatively impacting our business and operations. In addition, our existing and new license agreements or new regulations may require us to
purchase network equipment from specified suppliers or meet certain specifications regarding our existing suppliers. Equipment from these suppliers may not always be compatible with our existing equipment or the supplier may fail to integrate it,
and our employees may not be familiar with the technical specifications and maintenance requirements of equipment from these suppliers. Furthermore, if our suppliers fail to meet the requirements, we may end up violating the terms of our license
agreements. These factors could also have a material adverse effect on our business and financial condition.
Turkcells complex
ownership structure and ongoing disagreements among our main shareholders have adversely impacted and may continue to impact decision-making on important matters. These ongoing disputes may lead to further regulatory or legal actions, and affect the
ownership and control of our company.
Our principal shareholder is Turkcell Holding A.S., which holds 51.00% of Turkcells
shares as of March 10, 2017, based on the Companys share book. On December 6 and 7, 2016, Sonera Holding BV applied to the Central Registry Agency to convert its 13.07% of direct Turkcell stake into tradable shares, with a nominal
value of TRY 287,632,179.557 which are now publicly held. Turkcell Holding A.S. is 52.91% owned by Cukurova Telecom Holdings Limited and 47.09% by Telia Sonera Finland Ojy. Cukurova Telecom Holdings Limited is 51% owned by Cukurova Finance
International Limited and 49% by Alfa Telecom Turkey Limited. According to public filings (a Schedule 13D filed in November 2009), Alfa and Telia Company entered into an agreement regarding a possible consolidation of their holdings in Turkcell into
a new company. In a Schedule 13D filing, Alfa has deleted references to this agreement.
Cukurova and Alfa are involved in a long-running
dispute regarding, in summary, amounts due by Cukurova to Alfa and Alfas claim to take ownership of Cukurovas indirect 13.8% interest in our Company in settlement of such amounts. In 2014, as a result of a court decision, Cukurova paid
Alfa $1.6 billion to release this claim. Cukurova has been provided loan financing amounting to $1.6 billion by the Turkish state-owned Ziraat Bank for which an indirect 13.8% interest in our Company has been provided as collateral.
According to the latest publicly available information, Alfa and Cukorova remain in a stalemate over a right given to Alfa to buy Cukorovas stake and rights of Cukorova to either buy Alfas stake or sell its own stake to Alfa. This
dispute and other disputes have effectively blocked shareholder decision-making on important corporate matters, and could have an adverse effect on the ability of our management to execute business decisions and take other actions. We cannot predict
how the resolution of this dispute will affect our Company, whether other disputes will be resolved and whether our shareholders will be able to achieve agreement on matters regarding the operation of our Company.
The shareholding structure and the ongoing disputes have adversely affected our company in a number of ways and present a number of risks,
including in particular:
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Our Articles of Association contain quorum and majority requirements, at various levels, for shareholder meetings and decisions. Failure to achieve a quorum or the required majority vote can block decisions that require
shareholder approval. Prior to our shareholders meeting held in 2015, we have had difficulty convening shareholder meetings and numerous items submitted to our shareholders have not been approved, including the distribution of dividends, the
approval of our dividend policy, the election of independent board members, the release of directors for actions taken and the approval of financial statements. In 2012, 2013 and 2014, due to lack of quorum, the annual general assemblies could not
convene on time, but eventually convened on March 26, 2015. The annual general assembly meeting for 2015 convened on March 29, 2016 but did not approve all items submitted to it. Our Board of directors has decided to call the Annual
General Assembly Meeting of our Company for 2016 to convene on March 30, 2017.
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A number of corporate governance requirements were enacted under Turkish regulations by the CMB with mandatory effect from June 30, 2012.
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We were unable to comply with some of these requirements because of a lack of consensus among our
main shareholders, including a requirement that
one-third
of our Board members and that all of our Audit Committee members be independent.
Under the Capital Markets Law, the CMB has the power to take action against the Company, our Board members and our main shareholders in respect
of the various governance issues that have arisen or to amend the Articles of Association without general assembly approval. Under such powers, the CMB directly appointed all of the current members of our Board. The CMB appointed members terms
of office will last until new appointments are made in accordance with applicable legislation.
An Investor Compensation Center
(ICC) was formed in 2013 by the CMB under the 2013 Capital Markets Law. Under the Capital Markets Law that deals with the duties and responsibilities of the CMB, it is stipulated that the ICC may use the rights vested on the general
assembly in public companies whose ordinary general meetings of two consecutive financial years could not be made within statutory deadlines and whose board members have been nominated partly or wholly by the CMB. The Regulation on the Investor
Compensation Center was published in the Official Gazette with no further details on how this right shall be exercised by the ICC. The form and scope of such actions are not clearly defined and we are not aware of any precedents, thus were we to
find ourselves in this situation in the future, we may not be able to predict what actions the ICC might eventually take, if any.
No
assurance may be given regarding the impact of past or future CMB actions, future ICC actions, or any future legal actions against our Company, on the overall company strategy, convening of our general assembly or the distribution of dividends.
Compliance with our home country governance rules is an important element of our compliance with the listing requirements of the New York Stock
Exchange (NYSE). Failure to comply with such rules could jeopardize the continued listing and trading of our ADRs on the NYSE.
For so long as our main shareholders are in dispute and/or unable to achieve consensus, we are likely to continue to experience difficulties
obtaining corporate decisions, including with respect to the matters discussed above, and we may have difficulty obtaining decisions regarding our business and operations. This situation may also lead to further regulatory and legal actions being
taken in respect of our Company, the nature and effects of which we cannot predict. Ongoing disputes among the shareholders may affect the ownership and control of our shares, the demand for and price of our shares and our ability to manage our
business, and no assurance can be given that the interests of these shareholders will be aligned with those of our other shareholders.
We face risks related to our dependence on network and IT systems and the products and services we provide through third party suppliers as
well as our exposure to technological changes in the communications market, including industries where we traditionally do not compete.
We are dependent on certain systems and suppliers for information technology (IT) and network technology (NT)
services and our business continuity is at risk due to our exposure to potential natural disasters, regular or severe IT and network failures, human error, security breaches and other cyber security incidents and IT migration risk, any of which
could have an adverse effect on our operations, damage our reputation and affect our relationships with our customers.
We are
heavily dependent on IT and NT systems, suppliers of IT and NT services and our IT and NT employees for the continuity of our business and we are continually upgrading and converting our IT and NT systems. Although we devote significant resources to
the development and improvement of IT and NT and of security, backup and continuity systems, we could still experience IT and network failures and outages due to system deficiencies, human error, security breaches, sabotages, terrorist or other
destructive acts, natural disasters such as earthquakes and floods, unsuccessful migration to alternative or improved IT and NT systems, or other factors. We have experienced an increased number of attempted cyber-attacks of varying degrees of
sophistication by unauthorized parties attempting to obtain access to our computer systems and networks. As of the date of this annual report, we believe that no such attacks have succeeded in obtaining access to our critical systems, although such
attacks in practice may develop over long periods of time during which they can remain undetected. Computer hackers routinely attempt to breach the security of technology products, services, and systems. If successful, these could result in, for
example, unauthorized access to, misuse, loss, or destruction of our data or systems and theft of sensitive or confidential data, including personal information of our employees and customers, and theft of services and/or funds. In the event of such
breaches, we could be exposed to potential
21
liability, litigation, and regulatory action, as well as the loss of existing or potential customers, damage to our reputation, and financial loss. In addition, the cost and operational
consequences of responding to breaches and implementing remediation measures could be significant.
Mobile networks are migrating towards
internet protocol (IP) technology to transport information. These networks open up the possibility for
IP-based
services. However, once these services are introduced into the IP domain, the mobile
network may be harmed by potential attacks. The threats on the mobile network can originate from external sources, such as the public internet, or internal sources, such as terminals connected to our mobile network. Despite the systems and
infrastructure which we have put in place to address these security concerns, we could encounter successful attacks on our infrastructure, which could have an adverse effect on our operations, damage our reputation and affect our relationships with
our customers.
Although we closely follow general technological trends in communications and technology, we may be unable to adapt
to rapid technological changes in communications and information technology, which could result in higher capital expenditures and a greater possibility of commercial failure.
Rapid technological changes in communications and information technology are redefining the markets in which we operate and the products and
services we offer, shortening product life cycles and facilitating the convergence of various segments, including in our core mobile communications businesses. If we fail to anticipate, invest in and implement new technologies with the levels of
service and prices that customers demand or to respond effectively to technological changes, our business, financial condition and results of operations could be adversely affected. In addition, such new technologies require significant capital
expenditures and it is impossible to predict with any certainty whether the technology selected by us will be the most economical, efficient or capable of attracting customer usage, or whether such technologies will be developed according to
anticipated schedules, will perform according to expectations or will achieve commercial acceptance. Although we are following general technological trends in communications and technology, there can be no assurance that we will be able to develop
new products and services that will enable us to compete efficiently.
We have become active in providing products and services for
industries other than telecommunications, many of which are developed and/or maintained by third party providers. Our reliance on these third party providers to help us navigate the regulatory, security and business risks of industries where we
traditionally do not compete adversely affects our business.
The operation of our business depends, in part, upon the successful
deployment of continually-evolving products and services, including for applications in industries other than telecommunications, such as TV, music, energy, mobile financial services, mobile health and mobile education solutions, authentication
solutions, data center services and entertainment and community services. We are reliant upon third party providers to help us navigate risks relating to security, regulations and business in the industries where we do not traditionally compete.
Changes in such industries may impair our partners business and/or negatively impact the content we are developing, such as for entertainment, which, in turn, could have a material adverse effect on our business and financial condition.
Our business, consolidated financial results and/or operational performance could be adversely affected unless we retain our key personnel,
our partners and their employees.
Our performance depends, to a significant extent, on the abilities and continued service of our key
personnel. Competition for qualified telecommunications and technology personnel in Turkey and elsewhere is intense. In addition, we depend on our dealers, distributors and their employees for the growth and maintenance of our customer base. The
loss of the services or loyalty of key personnel could adversely affect our business and financial condition and could lead to breaches of confidentiality, particularly if a number of such persons were to join a competitor.
Our former Chief Executive Officer, Mr. Sureyya Ciliv, resigned from his position effective January 31, 2015. Mr. Kaan
Terzioglu was appointed as our Chief Executive Officer later in 2015 and a new Chief Financial Officer, Mr. Bulent Aksu, was appointed as of July 20, 2016. In 2015 and 2016, there have been organizational changes in our Company, including
changes to our management team, to our structure and business strategy and further changes may be made. Although, we have taken measures to prevent major disruptions to our operations, no assurance can be given that the changes being implemented
will achieve their objectives, or that they will not have an adverse effect on our business or lead to retention issues among our key personnel. Failure to implement these changes successfully could adversely affect our ability to compete
effectively, which could impact our revenues, operations, or results of operations.
22
We are involved in various claims and legal actions arising in connection with our business,
which could have a material effect on our financial condition.
We are subject to investigations and regular audits by governmental
authorities in Turkey, including the Competition Board, the ICTA, tax authorities and certain other parties, and governmental authorities in other countries in which we have operations. We are currently involved in various claims and legal actions
with such authorities. We have set aside provisions for certain of our ongoing disputes based on applicable accounting standards. However, no assurance can be given that the provisions we set aside will be sufficient to cover our actual losses under
these matters, and that new disputes will not arise under which we would face additional liabilities and reputational risk. For a more detailed discussion of disputes that we presently believe to be significant, see Item 8. Financial
Information and Note 37 to our audited Consolidated Financial Statements included in Item 18. Financial Statements of this annual report on Form
20-F.
In particular, we have an ongoing
dispute regarding the application of the Turkish Special Communication Tax to prepaid card sales made by our distributors. The tax authority has assessed a significant special communication tax and a related penalty against our Company as a result
of a tax investigation regarding the years 2008 to 2012. The tax amount assessed with respect to the Company was TRY 211.1 million as principal and TRY 316.6 million as tax penalty, totaling TRY 527.6 million. There was no provision
with regard to this case in financials for the year ended 2016. The dispute is being litigated in a variety of courts and first instance courts have notified their verdicts; some are in favor of us, some are partially in favor of us and partially
against us, while others are against us. These verdicts are appealed by the party against which the verdict was rendered. In accordance with the Law no.6736 we filed applications for the restructuring of penalties and interest on the Special
Communication Tax regarding the disputes on the tax amount for the years 2008-2012. The tax office accepted the restructuring application for the years 2008, 2009, 2010, and 2012, and we paid the restructured amount. Within this scope we submitted a
waiver petition to the tax office related to the cases for these terms and as a result of this situation the Council of State decided that there is no need to grant a decision by the reason of waiver during the appeal process related with the cases
for the years 2008, 2009, 2010 and 2012. On the other hand the tax office rejected the application for the restructuring of SCT regarding the dispute on the tax amount for the year 2011. The Company also filed a case for the cancellation of
aforementioned rejection act of Tax Office for the year 2011. The case is pending. Therefore the appeal processes are ongoing related with the cases for the year 2011. Currently, we are under tax investigation for the year 2013 and a provision of
approximately TRY 15 million is set in our
year-end
financials. We may face investigations in respect of later years, and there is a risk that we may incur a special communication tax and penalties as a
result of such investigations. We may also face with a risk of unexpected tax audits and claims in many different areas that are subject to taxation such as corporate tax, value added taxes and others. Additionally, changes in tax laws and
non-tax
regulations may lead to the growth of our tax burden and may, as a result, materially adversely affect our financial condition and results of operations.
Due to our license, we pay the Undersecretariat of the Treasury (the Turkish Treasury) a monthly treasury share equal to 15% of
our gross revenue including some exemptions. The Turkish Treasury may change its opinions based on interpretations of treasury share calculations. Therefore unanticipated treasury share liabilities and fines may also be levied. We have also had
several long running disputes with the Turkish Treasury regarding claims for payments of additional treasury share and allegations of deficient treasury share and contribution share payments and penalties imposed within the context of our 2G and 3G
Concession Agreements. We are also involved in several disputes regarding administrative fines imposed by the ICTA and ICTAs additional radio utilization and usage fee requests made after ICTAs investigations on number of subscribers and
radio utilization and usage fees regarding the years 2010-2011, 2012, 2004-2009, 2013. The ICTA has investigated the same issue with respect to 2014 and has warned the Company by alleging that the Company made an incorrect notification. For a more
detailed discussion of our disputes that we presently believe to be significant, see Note 37 to our audited Consolidated Financial Statements included in Item 18. Financial Statements of this annual report on Form
20-F.
Although we maintain and regularly review our internal control over financial reporting, there
are inherent limitations on the effectiveness of our controls.
We maintain and regularly review internal control over our financial
reporting. However, internal control over financial reporting has inherent limitations and there is no assurance that a system of internal control over financial reporting, including one determined to be effective, will prevent or detect all
misstatements on a timely basis. A control system, no matter how well-designed and operated, can provide only reasonable, not absolute, assurance regarding financial statement preparation and presentation. Our systems may not always allow us to
detect and prevent fraud or other misconduct by our employees, representatives, agents, suppliers or other third parties. We may be exposed to fraud or other misconduct committed by our employees, representatives, agents, suppliers or other third
parties that could subject us to litigation, financial losses and sanctions imposed by
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governmental authorities, as well as affect our reputation. Such misconduct could include misappropriating funds, conducting transactions that are outside of authorized limits, engaging in
misrepresentation or fraudulent, deceptive or otherwise improper activities, including in return for any type of benefits or gains or otherwise not complying with applicable laws or our internal policies and procedures.
Our latest review as of December 31, 2016, has revealed certain deficiencies in our controls, although none that we believe constitute
material weaknesses. However, our controls have in the past suffered from these and lesser deficiencies and no assurance can be given that others will not emerge in the future. A failure to detect or correct deficiencies and weaknesses
in a timely manner could have an adverse effect on the accuracy of our financial reporting and also on the operations and may also cause financial losses or increase opportunity cost.
ITEM 4.
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INFORMATION ON THE COMPANY
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4.A History and Development of the Company
Turkcell Iletisim Hizmetleri A.S. (Turkcell), a joint stock company organized and existing under the laws of the Republic
of Turkey, was formed in 1993 and commenced operations in 1994. Our principal shareholder is Turkcell Holding A.S., which holds 51.00% of Turkcells shares based on the Companys share book. On December 6 and 7, 2016, Sonera
Holding BV applied to Central Registry Agency to convert its 13.07% of Turkcell stake into tradable shares, with a nominal value of TRY 287,632,179.557. Turkcell Holding A.S. is 52.91% owned by Cukurova Telecom Holdings Limited and 47.09% by Telia
Sonera Finland Oyj. Cukurova Telecom Holdings Limited is 51% owned by Cukurova Finance International Limited and 49% by Alfa Telecom Turkey Limited.
1
The address of our principal office is Turkcell Iletisim Hizmetleri A.S., Turkcell Kucukyali Plaza, Aydinevler Mahallesi Inonu Caddesi No:20
Kucukyali Ofispark B Blok, Maltepe, Istanbul, Turkey. Our telephone number is +90 (212) 313 10 00. Our website address is www.turkcell.com.tr. In July 2000, we completed our initial public offering with the listing of
our ordinary shares on the Borsa Istanbul and our ADSs on NYSE.
We operate under a
25-year
GSM license granted in April 1998, a
20-year
3G license granted in April 2009 and a 13 year 4.5G license effective for until April 30, 2029.
Our GSM license was granted in April 1998 upon payment of an upfront license fee of $500 million. Under our license, we pay the
Undersecretariat of the Treasury (the Turkish Treasury) a monthly treasury share equal to 15% of our gross revenue. Of such fee, 10% is paid to the Ministry of Transport, Maritime Affairs and Communications of Turkey (Turkish
Ministry) for a universal service fund. We also operate under interconnection agreements with other operators that allow us to connect our networks with those operators to enable the transmission of calls to and from our GSM system.
In early 2009, we were granted a
20-year
type A 3G license, which provides the widest frequency band,
for a consideration of 358 million (excluding VAT), and we signed the related 3G license agreement on April 30, 2009. The 3G license agreement has similar provisions to the aforementioned 2G license agreement.
In 2013, we won an auction held by the Turkish Ministry related to universal service, which requires installing sufficient infrastructure
to uncovered areas with a population of less than 500 and the operation of the service for three years. We started the service in August 2013 and as of the end of 2015, infrastructure covering 1,794 settlements has been
installed (out of the three-year target of 1,799) within the scope of the project, with network-sharing technology. This contract was recently renewed until December 31, 2018 and to add mobile broadband services to the existing infrastructure
providing GSM services under Universal Service Law and to operate the new and existing networks together.
In the 4.5G auction held on
August 26, 2015, we were awarded a total frequency band of technology agnostic 172.4 MHz, the largest amount of spectrum of any operator, for 1,623.5 million (excluding VAT and interest payable on the installments). We commenced
offering 4.5G services from April 1, 2016. The 4.5G license is effective for 13 years until April 30, 2029. The first installment of the license fees of 706 million, including VAT, was paid on October 26, 2015. The second
installment of 413.8 million was paid on April 25, 2016. The third installment of 413.8 million was paid on October 25, 2016. The last installment will be paid on April 27, 2017. We may choose to pay the last
installment in Euro or in Turkish Lira converted at the buying exchange rate announced by Central Bank of the Republic of Turkey on January 2, 2017.
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Turkcell Holding A.S. and Cukurova Telecom Holding Limiteds shareholding structure are described as set forth in its disclosures in Public Disclosure Platform dated March 25, 2015 and April 14, 2015
respectively, which the Company has not independently verified.
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Following the 4.5G auction, we have a total frequency bandwidth of 234.4 MHz which has increased
our spectrum share of the total bandwidth of the market to 43%. We acquired twice the bandwidth acquired by Vodafone while paying the same amount in terms of price per MHz, and 56% more bandwidth than Turk Telekom (formerly known as Avea) while
paying only 9% more per MHz. Moreover, we paid the lowest per subscriber price for 1 MHz in the auction at 0.28 per subscriber, compared to 0.44 and 0.52 paid by Vodafone and Turk Telekom, respectively. The new spectrum acquired,
including the widest frequency bands on 1800 MHz and 2600 MHz, along with a strong network deployment has enabled us to provide the fastest 4.5G speeds of 500 Mbps and above. We plan to increase these speeds to 1000 Mbps and beyond in the future
through more carrier aggregation combinations and availability of advanced user devices supporting new features. This will allow customers to access mobile services at a speed comparable to fiber broadband.
In 2016, we had total revenues of TRY 14,285.6 million, our Adjusted EBITDA totaled TRY 4,619.5 million and we reported net
income of TRY 1,492.1 million. For the year ended December 31, 2016, we spent approximately TRY 3,494.7 million on capital expenditures including
non-operational
items and our 4.5G license
fee, compared to TRY 8,536.2 million and TRY 2,144.8 million in 2015 and 2014, respectively. Capital expenditures in 2015 and 2016 related mainly to our 4.5G license and the GSM and fixed-line networks of the Company, Superonline
and lifecell.
Our subscriber base has grown substantially since we began operations in 1994.
At year-end
1994, we had 63,500 subscribers.
By year-end 2016,
that number had grown to 50.1 million for the Group.
In addition to our operations in Turkey, we have various international operations. For more information, see Item 4.B. Business
OverviewInternational and Domestic Subsidiaries.
4.B Business Overview
We are the leading mobile telecommunications operator and the second largest converged telecommunications company in Turkey in terms of
revenue, with a 37.4% share (including our financial services revenue) in the fourth quarter of 2016, among the three major operators in the Turkish telecommunications market (Turkcell Turkey, Turk Telekom and Vodafone) according to the
operators announcements for the year ended December 31, 2016. Beginning in 2015, Turkcell Turkey has positioned itself as a converged player in the total telecommunications market in line with our new strategic priorities. We have shifted
to a new organizational structure with the aim of increasing efficiency and simplifying our business processes, as well as strengthening our position as a provider of converged communications and technology services. We have taken steps to integrate
our marketing efforts, sales channel and technical platform as well as to establish customer services as a key focus area.
We provide
high-quality mobile and fixed voice, data, TV and other services over our advanced network and have developed what we believe to be the premier mobile service provider in Turkey by differentiating ourselves from our competitors with our value
offers, which include superior and innovative technologies, more advantages, outstanding and extensive service quality, and being a leader in social responsibility. We maintain our strong position in the market due to our customer-oriented approach
and our ability to provide quick and diverse solutions to meet customers needs through lifestyle segments.
We have differentiated
our network in terms of quality and speed of service, with extensive spectrum rights covering 43% of the total spectrum available, extensive 3G coverage (covering over 95% of the population) and the broadest 4.5G license of any operator in terms of
spectrum allocation. We have also focused on building out an advanced fiber network to support our mobile and fixed offerings (including broadband and television), through our 37,154 km fiber network, which reached 18 cities in Turkey as of
December 31, 2016. As a result, we had a 55% subscriber market share of the fiber to the home/building market as of December 31, 2016 according to the operators announcements, despite not being the incumbent fixed line operator, and
expect this to be a key focus area going forward.
The total number of subscribers in the five countries where we have consolidated
operations reached 50.1 million as of December 31, 2016. In Turkey total mobile, fixed and IPTV subscribers were 35.3 million.
Effective from 2015, we have changed our reportable segments in order to align the segments with our convergence strategy. Following this
change, our business is divided into two main reportable segments: Turkcell Turkey and Turkcell International.
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Turkcell Turkey.
Our Turkish telecommunications business represents the largest
share of our business, accounting for 89.5 % of our revenues and 90.1% of our Adjusted EBITDA in 2016. During
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the first half of 2015 we realigned our strategy in Turkey to focus on developing innovative and integrated telecommunications solutions for consumer, corporate and wholesale customers in Turkey
by leveraging our leading brand, extensive customer base, technological capabilities and strong distribution channels. We have invested in what we believe to be the most advanced mobile and fiber networks in Turkey and have the broadest spectrum in
4.5G in Turkey, which we expect will provide us with a competitive advantage by allowing us to provide high quality and speedy service across the Turkish mobile telecommunications industry.
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Turkcell International.
Turkcell International accounted for 6.1% of our Group revenues in 2016. We have telecommunications operations in a number of emerging market geographies that we
believe are complementary to our operations in Turkey as a result of our cultural affinity and the potential to export our business model. These geographies include Ukraine (which accounted for 4.0% of our revenues in 2016), Belarus (which accounted
for 1.0% of our revenues in 2016) and the Turkish Republic of Northern Cyprus (which accounted for 0.9% of our revenues in 2016) and Germany.
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Other Subsidiaries and intersegment eliminations.
Other Subsidiaries and intersegment eliminations mainly comprises our information and entertainment services in Turkey and Azerbaijan,
consumer financing services and call center revenues, and accounted for 4.6% of our revenues in 2016.
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We have a strong
track record of profitable operations with total revenues for 2016 of TRY 14,285.6 million and Adjusted EBITDA in 2016 of TRY 4,619.5 million. We have achieved these results while continuing to invest in our network to support our strategy
of offering innovative solutions, with capital expenditures for 2016 of TRY 3,494.7 million.
We serve a broad range of consumer,
corporate and wholesale customers, which accounted for 79.9%, 17.1% and 3.0% of Turkcell Turkey revenues (not including other revenues and prior to consolidation eliminations) in 2016. As part of the realignment of our strategy, we have emphasized
the importance of customer services and established customer services as a separate focus area. Revenues from data and services and solutions have been growing rapidly, with growth of 56.3% and 94.6%, respectively, in 2016.
We are the only company listed on both the NYSE and the Borsa Istanbul, with a market capitalization of TRY 21.5 billion as of
December 31, 2016, making us the 6
th
most valuable publicly traded company in Turkey.
I.
Industry
a.
Overview
GSM, one of the digital standards for mobile communications, was developed in 1987 to facilitate unification and integration of
mobile communications worldwide.
Since Turkcell was founded in 1994, mobile technology has evolved from GSM (2G) to UMTS/HSPA+ (3G) to
LTE/LTE-Advanced
(4G/4.5G), providing new capabilities and extensive improvements in customer experience. 2G was originally intended to carry voice, with some limited data and messaging capabilities whereas the
focus in 3G shifted more onto data, along with simultaneous voice and data capability. And 4G has brought fully
IP-based
architecture where everything is considered as data. Turkcell currently has all of these
technologies in its mobile networks to serve customers who use and depend on them based on their subscription profiles and terminal types. With the advent of 4G/4.5G technologies it has become possible to introduce more sophisticated services
utilizing lower latency and higher data speeds.
Our Company has also branched out in to the development of fixed line networks, including
fiber-optics connecting directly to the home, creating a
fiber-to-the-home
(FTTH) network.
b.
The Turkish Telecommunications Market
We believe that the Turkish telecommunications market has growth potential with favorable demographics, including a relatively young population
and lower penetration levels compared to Western Europe and other developed markets.
According to a TUIK announcement, the estimated
median age of the Turkish population is 31.4, which is lower than elsewhere in Western Europe, and the majority of the population lives in urban areas. There were 79.8 million people living in Turkey as of December 31, 2016.
26
There are currently three major operators in the telecommunications sector in Turkey, Turkcell
Turkey, Vodafone Telekomunikasyon A.S. (Vodafone) and Turk Telekomunikasyon A.S. (Turk Telekom and together with its mobile segment (formerly known as Avea) and TTNET, Turk Telekom Group). In 2016, the total
revenue of the Turkish mobile and fixed markets was TRY 36.7 billion compared to TRY 32.5 billion in 2015, according to the operators announcements (for the calculation of total market revenues,
non-group
call centers and financial services revenues are added to Turkcell Turkeys reported revenue).
Vodafone entered the Turkish mobile market by acquiring Telsim on May 24, 2006 from the Savings Deposit Insurance Fund
(SDIF). Turk Telekom Group is 55% owned by Oger Telecom.
II. Strategy
Our vision is to become a converged communications and technology services company with globally relevant services.
In an effort to create value for our customers, we have identified the following four strategic pillars through which we intend to pursue
sustainable profitable growth:
Strengthening Our Position in Turkey
Our goal is to become the number one converged telecom company in Turkey. In order to reach this goal, we have taken the following actions:
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We realigned our organization and have taken steps to integrate our mobile and fixed network platforms to provide a seamless experience to our customers.
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We integrated our sales channels and offers with the goal of providing a full range of mobile, fixed and broadband products and services.
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In April 2016, we launched the first converged bundle offer in Turkey, which includes mobile and fixed products in a single bill.
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Our aim is to meet our customers increasing demand for data while providing the highest quality network experience. To be able to do
this, we acquired the widest range of spectrum in the 4.5G auction at a very competitive price per MHz and subscriber. We will also continue to invest in our fiber network both to ensure scale and to meet the demands of 4.5G technology.
A key element of our strategy is to expand our range of multiple-play offerings, adding fixed, broadband and television to deliver a
multi-play offering (including mobile, fixed and TV) to the Turkish market. As a result of the launch of our new offerings, we have grown our share of fiber residential multi-play subscribers (who subscribe to our internet and TV bundles) and mobile
triple play subscribers (who subscribe to voice, data and strategic services).
In addition, we aim to continue to increase our revenues
from corporate customers by offering them fixed and mobile converged total telecom solutions. In line with this strategy, in order to become the leading cloud services provider in Turkey, we have established data centers in Istanbul and Ankara to
provide cloud services to our corporate customers.
Expanding in Existing and New Markets
We aim to improve the performance of our international subsidiaries and increase their revenue contribution to the Group. After the
restructuring of debt at both our Ukrainian and Belarusian subsidiaries in 2015, we believe we have positioned these businesses to be able to achieve profitable growth.
Starting from 2016, our Ukranian operations offer their services under the new brand lifecell. Under the new brand identity and
with ongoing investments in 3G+ infrastructure and services, seeks to become Ukraines top data operator.
In Belarus, we started to
provide LTE services on beClouds infrastructure in August 2016, which we believe will contribute to our growth in the market.
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We also intend to actively pursue external opportunities in ways that would allow us to replicate
our business model in countries with cultural affinity and similar dynamics to our domestic and international markets in order to be able to leverage our experience and technological base. Accordingly, to the extent that we continue to grow our
international business, we expect that our international revenues will represent a greater share of total group revenues over the medium term, further diversifying our revenue streams and positioning us for further growth.
Developing and Spreading Digital Services
We continued to create value for our customers through our services and solutions delivered through our superior network. We increased our
focus on strategic services including BiP, Turkcell TV+, fizy, lifebox, Sports and Education. BiP, our integrated
IP-based
communication platform has been downloaded by 11.1 million people; global
downloads exceeded 1.2 million as of December 31, 2016. We believe that these services will facilitate our strategy shift from being a telecom operator to an
over-the-top
(OTT) company. We are also seeking to expand in other adjacent business areas in Turkey, for example by launching our payment platform Paycell. We are
currently working on the integration of Paycell with all our digital services. Furthermore, we are pursuing opportunities to grow inorganically in Turkey to add new capabilities and/or widen the range of our products/services offerings.
Focus on Sustainable Shareholder Return
In order to grow profitably, we aim to manage our costs effectively, while investing in growth areas. We have taken significant steps towards
improving our balance sheet, thereby creating value for our shareholders. We launched a consumer financing company to further facilitate the financing of the technology demands of our customers. We are still the only Turkish company with an
investment grade rating from all three major rating agencies (S&P, Moodys and Fitch). In 2015, we obtained new sources of credit of approximately $2.9 billion (part in U.S. Dollars, part in Euro) that we have partly used
for infrastructure investments and restructuring of existing debt.
III. Customer Segmentation and Services
a.
Customer Segmentation
In Turkey, we have a total of 35.3 million customers including 33.0 million mobile, 1.9 million fixed broadband and
359.7 thousand IPTV customers. We serve a broad range of consumer, corporate and wholesale customers, which accounted for 80%, 17% and 3% of Turkcell Turkey revenues in 2016, excluding other revenues and consolidation eliminations. Revenues
attributable to consumer and corporate segments grew by 12% and 8%, respectively in 2016, while revenues attributable to the wholesale segment increased by 17% over the same period.
Through our increased focus on customers, all loyalty actions are designed in line with the targeted segments lifestyles, needs,
priorities, and expectations.
The aims of the segmentation are:
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to increase the loyalty of existing Turkcell customers;
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to ensure behavioral and emotional brand loyalty; and
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to ensure a seamless series of positive brand experiences throughout all customer touch points, as well as to attract new customers.
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Turkcell Turkey serves its customers needs, priorities and expectations under three main categories:
Consumer Category
For
mobile, we manage our customers either under the mass segment or under one of our two large
sub-segments;
youth and premium. With differentiated mobile communication offers, value added services, as well as
campaigns and
co-branded
activities we aim to create value for customers in these segments. Our priority for these segments is especially the bundling of mobile services such as BiP, fizy, Turkcell TV+, and
lifebox in multiplay propositions.
Fixed consumer customers are consolidated under a single segment, residential.
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Corporate Category
The Corporate segments for our mobile and fixed customers are composed of Small Office /Home Office (SoHo), Small and Medium
Enterprises (SME) and Enterprise customers, for which we have differentiated mobile communication offers as well as campaigns and
co-branded
activities with selected companies from other sectors to
create added value for targeted segments.
Wholesale Category
Our wholesale segment focuses on managing wholesale voice, data and roaming services with the national licensed operators, international
operators and network centric business owners such as data centers and content providers.
For roaming services, the wholesale segment
strives to achieve the best international coverage for customers to have continuous communication wherever they travel and to enable all visitors to enjoy the service quality of Turkcell.
For wholesale data and voice services, our main strategy is to become the regional junction point in an increasingly connected world.
b.
Services
We
provide high quality mobile and fixed voice, data, TV and other services to our subscribers throughout Turkey. We provide a range of mobile services to our customers, enabling them to call, text, access the internet, stream music and watch videos
and roam abroad. We provide these services through our network of over 48,500 base stations providing 99.67% 2G, 96.04% 3G, 82.5% 4.5G coverage in Turkey. Our mobile subscribers can choose between our postpaid and prepaid services. Currently,
postpaid subscribers sign a subscription contract and receive monthly bills for services. Prepaid subscribers must purchase a starter pack, which consists of a simcard with balance of TRY 35 or monthly usage allowance with 1000 minutes, 1000
SMS and 1 GB, while the
top-up
(TL refill) cards or usage allowance (package refill) cards (both physical and digital) can be purchased in amounts ranging from TRY 10 to TRY 180. As of
December 31, 2016, we had approximately 15.7 million prepaid subscribers and 17.4 million postpaid subscribers, compared to approximately 17.4 million prepaid subscribers and 16.6 million postpaid subscribers as of
December 31, 2015.
We provide a range of fixed services in Turkey including voice, broadband and TV services to consumers and a
wider range of services to our corporate customers, including cloud and traffic carrying. We provide these services through a combination of our own fiber infrastructure and leased copper. As of December 31, 2016, we had approximately
1.9 million fixed line customers of which approximately 1 million were fiber and 818 thousand were ADSL customers. We cover 2.7 million homes with our fiber infrastructure.
(i) Voice Services
Voice services
are the main services that we provide to our customers. Voice services consist of high quality mobile communication services on a prepaid and postpaid basis and fixed voice services for consumers and corporate customers.
(ii) Broadband
Our broadband
services consist of mobile broadband, fiber to the home/building and ADSL.
We commercially launched 3G simultaneously in 81 city
centers and major cities in Turkey at the end of July 2009 and reached 96.04% population coverage as of December 31, 2016 and launched LTE (4.5G) network simultaneously in 81 city centers in Turkey on April 1, 2016.
Smartphones, which combine the features of a mobile phone with those of other popular digital mobile devices (e.g. personal digital
assistants, media players, GPS navigation, digital camera) and have an open operating system (e.g. Windows Mobile, Android) allowing access to the Internet and running a variety of third-party software applications, are
an important component for the growth of our mobile broadband business. The smartphone penetration on our network reached 64% by the end of 2016, up from a 52% penetration at the end of 2015. 4.5G services have been commercially launched in
Turkey on April 1, 2016. In order to increase penetration of the 4.5G services, Turkcell launched campaigns in which various 4.5G enabled smartphones were
29
offered to Turkcell customers by dealers at competitive prices. In most cases, Turkcell is acting as an agent on behalf of its dealers to provide handsets, although the Company is increasingly
selling handsets itself as a principal. The table below shows the number of smartphones in our network and smartphone penetration for the periods indicated:
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2009
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2010
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2011
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2012
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2013
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2014
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2015
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2016
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Number of smartphones in our network
(millions)
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0.9
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2.0
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3.8
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6.2
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9.6
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12.7
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16.1
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19.2
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Penetration
(1)
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3
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%
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6
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%
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12
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%
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19
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%
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30
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%
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40
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%
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52
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%
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64
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%
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(1)
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Smartphone penetration is calculated as the ending number of smartphone subscribers (excluding smartphone subscribers with deactivated status) divided by the ending number of Turkcell mobile voice subscribers (excluding
Turkcell subscribers with deactivated status).
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A wide variety of data offers are made available as part of our voice and
terminal bundled campaigns, where terminals are sold by dealers, to increase LTE available device penetration, create a unique terminal experience and enhance the broadband internet experience. Distributors, dealers, Turkcell Consumer Finance
Company and Turkcell offer joint campaigns to the subscribers, which may include the sale of devices by the dealer and a communication service to be provided by us. In addition, we are increasingly selling handsets ourselves as a principal. These
campaigns contain a variety of devices such as smartphones, LTE available modems and tablets and some complimentary products such as wearables, game consoles, headsets, TV set top boxes and VR sets. Throughout 2016, we maintained our position
as leader of handset campaigns through our dealer channel and we delivered attractive joint campaigns with top of the class models of brands in high demand such as Samsung, Apple, and some local handset manufacturers such as Vestel and
General Mobile. We have also launched Turkcell-branded T series smartphones and a tablet with Android operating systems since 2010, which we believe contributes to increased smartphone penetration, data usage and further builds customer loyalty by
offering a technologically advanced product at a competitive price. The latest version of the
T-series,
the T70, was launched in June 2016 and sold more than 200 thousand units country wide.
When the Group sells goods or services as a principal, income and payments to suppliers are reported on a gross basis in revenue and operating
costs, respectively. If the Group sells goods or services as an agent, revenue and payments to suppliers are recorded in revenue on a net basis, representing the margin earned.
We emphasize our value propositions to our broadband products by not charging our customers for activation, modem or installation services and
by offering high-speed fiber broadband at attractive prices.
We offer fixed broadband internet packages to our residential customers. We
also offer internet, voice and TV bundles, where we benefit from the use of our own fiber. We need the incumbents network to provide services outside our fiber zones, therefore we are able to offer double-play packages only with internet and
voice to our customers. We are not offering IPTV service on DSL because our TV technology is IP based (IPTV), which has a multicast structure, technically DSL infrastructure can not support this kind of service.
(iii) Digital Services & Solutions
By providing a wide range of digital services, Turkcell enables users to remain connected wherever they are, via their mobile devices. From
digital communications services to media and entertainment services, Turkcell responds to the diverse needs of subscribers to help them connect to life.
Digital Services
Turkcell seeks to differentiate itself by providing innovative and pioneering solutions in collaboration with its strong solution providers and
various partnerships.
Turkcell is focused on developing and managing digital services and solutions to address the diverse needs of both
consumers and corporate customers, thereby enriching their lives. These services are designed around enhancing the communication experience of our customers via better call management and messaging services, enriching their on the go
experience by using mobile technologies, especially in the areas of information and entertainment (i.e. television, communication, education, music and sports) and enabling our customers to access information according to their needs and providing
convenience services such as mobile payment and finance services.
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Turkcell has developed a number of Turkcell-branded mobile applications
in-house.
Turkcell App Market is a localized application store for users to download both free and paid mobile applications to their supported handsets. It enables people to download more than
20,000 applications including Turkcell-branded applications and third party applications such as news, games and sports. As of December 31, 2016, Turkcell has 42 active Turkcell-branded mobile applications that were downloaded from the
Turkcell App Market over 3 million times in 2016.
Among others, below are the strategic services on which we focus:
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BiP
is an Integrated
IP-based
communication platform;
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Turkcell
TV+ enables subscribers to watch live television channels and
on-demand
video content on their mobile devices and through IPTV platform;
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fizy
(formerly known as
Turkcell Music)
is a digital music platform to stream and download music,
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lifebox
(formerly known as
Smart Storage)
is a cloud service that facilitates data storage;
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My Account
is an application for our customers to track their bills and usage, changing their settings and making transactions & purchases;
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Goals on Your Mobile (Goller Cepte)
allows fans to follow their team and be updated on a wide variety of categories such as game scores and player transfers;
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Turkcell Academy
provides digital learning contents and services in various categories such as technology, innovation, personal development, marketing, leadership, certificate programs;
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Dergilik
is a digital publishing platform which enables access to more than 250 popular magazines published in Turkey;
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Downloads of strategic services increased to 44.2 million in 2016, from 21.4 million in 2015.
Integrated
IP-Based
Communication Platform (BiP)
BiP is available for all operators subscribers on iOS and Android platforms through App Store and Play Store and has been downloaded
11.2 million times in 192 countries as of December 31, 2016. The application supports eleven languages including Turkish, English, Ukrainian, Belarusian and Russian Spanish, Arabic, Azerbaijani, German, Farsi, and Romanian. Every
month around 240 million messages are sent, more than 5 million items of entertainment are shared, and 3.8 million calls are made with 400.000 hours of call duration.
The most important features of Turkcells
IP-based
communication platform BiP includes:
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Instant messaging, sending photos, videos and audios;
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Group messaging with multiple people;
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High quality VoIP and video call;
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Entertaining content: Creating and sharing internet memes, a wide range of emojis;
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Secret chatDisappearing messages in the
pre-defined
time;
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Communicating with
non-BiP
users via SMS; and
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BiP Discover area provides also a new connected life experience as a
marketplace that consists of various entertainment and information services. Discover area offers two way communication between users and services. Today, BiP Discover serves more than 71 different servicesincluding top Turkish banks, TV
Shows, celebrities, content providers and customer serviceswith 3 million followers.
Similar to the product offered in Turkey,
BiP in Ukraine, includes voice and video call features in addition to messaging capabilities. lifecell subscribers also benefit from free data while using BiP.
BiP data includes a roaming package (100 MB) as well.
Turkcell TV+
Turkcells multi-screen TV platform Turkcell TV+, launched in October 2014, delivers an enhanced television viewing experience to its
subscribers anywhere, any time. Its unique features as compared to other
31
platforms include the abilities to pause and rewind live streams, record to cloud and the capability to switch between four screens. As of December 31, 2016 Turkcell TV+ reached
1.1 million subscribers, 360 thousand of which were IPTV users, and customers who have downloaded Turkcell TV applications reached 2.3 million to date. We expect that with the launch of 4.5G technology in Turkey, a more extensive
content library, a new generation
4K-Ultra
HD technology and application portfolio starting with YouTube, TV+ will become an even more popular and attractive service for both fixed and mobile users while
playing an important role for the growth of Turkcell Group.
fizy
Turkcells digital music service fizy enables its users, via an application, to access a number of songs free of data charges. Users
have the flexibility to listen to their favorite songs offline as well. As of December 31, 2016 fizy has been downloaded 8.0 million times to date.
Goals on Your Mobile (Goller Cepte)
Goals on Your Mobile is a sports application designed for the four top soccer clubs and live score fans. It provides instant super league
goal videos, betting analysis and the latest news. It is also a social application where people can come together in a forum. The app had been downloaded 2.9 million times as of December 31, 2016. The service plans promise new features
such as multiplayer games and an
in-depth
betting analysis in the first quarter of 2017.
lifebox
Turkcells
personal cloud service, lifebox is the first local storage service in Turkey and globally provides all users the ability to store their photos, documents, and videos in one secure, convenient and personal space with autosyncing abilities, and
to share them easily. lifebox awareness is at the second place in the local market. With its autosyncing, searching and storing features, lifebox has aimed to provide solutions to user storage needs and engage them with their memories. lifebox had
reached more than 3.6 million downloads and subscribers by the end of 2016. More than 600 million items have been stored in lifebox servers as of today.
Turkcell Academy
Turkcell launched the Turkcell Academy service in 2014 in order to reshape ways of learning so that anyone, anywhere, would have access to
world class learning and quality content. Enriched with Turkcells technology and training knowhow and content partnerships with top institutions worldwide, Turkcell Academy provides an access to a digital and innovative world. Turkcell
believes that accessible knowledge with mobility will offer equal opportunities in education and empower people.
Turkcell Academy offers
services for consumers and corporates. As the consumer service, Turkcell Academy has a website and mobile application that provide digital learning contents and services in various categories such as technology, innovation, personal development,
marketing, leadership, certificate programs.
Regarding the corporate service, the Learning Management System (LMS) of Turkcell Academy
enables to easily prepare trainings, courses, exams and questionnaires. User management on the LMS is
easy-to-use
and the platform also allows detailed training-tracking
and reporting. Besides these advantages of Turkcell Academy LMS as a training tool; it is also a highly developed evaluation tool with its capabilities of simultaneously reporting the responses.
Turkcell Academy mobile application had been downloaded by 1.2 million customers by the end of 2016. About 5 million learning videos
have been watched on Turkcell Academy as of today.
My Account
One of our priorities as Turkcell is to drive customer loyalty through digital. Within the scope of this strategy, we invest in our digital
self-service channels. The primary channel is our mobile application called My Account by which we provide our customers the ability to track their bills, usage and settings and make transactions and purchases. Our engagement activities
combined with these offerings brought over 14 million downloads and about 10 million monthly active users in 2016. Our customer satisfaction and effort scores also indicate that we offer a simple and user friendly experience and make
our customers lives easier.
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Dergilik (Digital Publishing)
Our digital publishing app, Dergilik, is an
all-access
application that gives users access to more than
250 popular magazines published in Turkey on their iOS and Android tablets and smartphones. All magazines available on Dergilik can also be downloaded and read via a monthly subscription fee. Dergilik service is enhanced with auto-download, favorite
pages and magazines features. As of December 2016, the app has been downloaded by 0.9 million customers.
Business Applications
Business Applications provides corporate customers with a competitive advantage by providing
non-core
industrial solutions. Fleet management, employee tracking,
push-to-talk
services, energy monitoring services and
new generation cash register solutions are available to streamline customer processes and provide operational efficiency through new revenue streaming channels, better customer reach and experience.
With the rise of the enterprise applications market as well as improvements in mobile internet, cloud services and mobile devices, businesses
have been undergoing a strategically important process of digital and mobile transformation. Turkcell continues to be a strategic business partner to companies in all industries for transformation projects that aim to render all processes manageable
via mobile devices anytime and anywhere.
In addition to a network that is superior and stronger than ever with the arrival of 4.5G,
Turkcell offers companies M2M, digital services and business app solutions that enable real time data exchange with an
end-to-end
approach.
Turkcell also aims to meet corporate customers network and infrastructure management needs via access, data center and cloud
infrastructure solutions combined with managed services capabilities in order to reduce operating expenses and increase productivity.
Mobile transformation, network management and IT outsourcing projects provide a significant opportunity for business growth and expansion,
especially in the large enterprise market. Turkcell takes pride in being the strategic partner to more than 100 companies and public institutions in such projects where it implemented technology, communications and systems integration services via
its Professional Services organization.
Turkcell Super Esnaf Application
Super Esnaf (tradesman) is a location-based application which provides the geographic information of approximately 300,000 small business
owners. The aim of the application is to make small business owners more visible and accessible, and to make it easier for people using Super Esnaf application to find the nearest craftsmen according to their needs. There are 62 categories of
business operators from grocery stores to carpenters available on the Super Esnaf application.
Turkcell Smart Enablers Services
Turkcell Smart Enablers is a network of mobile-based and innovative technological services that offers companies the opportunity to
know their customers better, reach the right customer in the right place, and increase security measures. These services are provided through a web service (API) that is easy to integrate into a companys existing systems. Eighteen
services have been launched within this service group.
As of the end of 2016, more than 400 companies evaluate their business
processes and provide new technological services to their customers by using Turkcell Smart Enablers web services (APIs).
Turkcell
Smart Map
The Turkcell Smart Map service, which is another first for Turkey, makes it possible for companies who want to target
specific customers to analyze large-scale data. Turkcell Smart Map operates on a website on which Turkcells corporate customers can analyze Turkcells mobile activity concentration at a point and time where an activity is being planned,
or analyze where their own customers are concentrated at a specific time of day. Through this application, companies may have access to important data that will help them conduct marketing activities, develop growth strategies, and decide on new
investment and design campaigns. In 2015, Turkcell developed new features such as Point of Interest (POI) analysis, movement analysis and interactive dashboard reports.
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Location Based Services
Corporate customers can monitor and manage their sales forces and fleets with Ekip Mobil. Ekip Mobil is a management console that allows
customers to view their field teams/vehicles on a map, define alarms for specific regions and create direct communication channels to the field. Ekip Mobil can be used on any mobile device. For companies, the investment costs are minimal.
Turkcell Smart Education
The aim of the Turkcell Smart Education program is to provide an interactive education platform for corporate customers. Classrooms with
interactive whiteboards, document cameras and lecture capture systems will support active-learning environments. Telepresence systems, video and web conferencing enables online education or distance learning for participants around the world.
Authentication Services
One Time Password is widely used by corporate customers for
two-level
authentication controls on
transactions. The service allows corporate customers to send a
single-use
password via SMS to consumers when providing authentication on transactions. It is widely used for online banking processes and login
transactions.
Mobile Signature, which was launched in February 2007, enables mobile subscribers to sign electronic documents and
transactions with a legally-accepted digital signature using GSM SIM cards. Mobile signature subscribers can easily verify their personal identity in a digital environment and complete transactions remotely, without needing to be physically present.
Mobile Connect is a secure universal
log-in
solution powered by GSMA and launched in December
2015 by Turkcell. Simply by matching the user to their mobile phone, Mobile Connect allows them to
log-in
to websites and applications quickly without the need to remember passwords and usernames. We believe
that it is safe and secure and no personal information is shared without permission.
Cloud Services
Turkcell offers a wide range of cloud solutions for its corporate customers. These services range from collocation solutions, to
infrastructure, backup and security services. In 2016, Turkcell managed over 3,000 virtual servers and protected more than 1 Petabyte of data for its corporate customers. As of December 31 2016, our datacenters are based across six locations on
approximately 55,000 square meters.
In 2016, to meet Turkeys digital data management need, we built the nations largest Tier
3 Designed data center in Gebze, which has a closed area of 33 thousand square meters with 10 thousand square meters of white space, 30 MVA power capacity meeting the highest standards. Data center has Turkcell Superonlines powerful
fiber network through 5 connection points and infrastructure provides above 99.9% availability with its 7/24 surveillance/security/mechanical /electrical and network operations as well as its seismic ground isolation against earthquakes of magnitude
9, the DC protects your data with Turkcell
know-how
offering nonstop service and cost efficiency at the same time. In addition to Turkcells powerful technology, Data Center provides comfortable work
areas, including private and shared rental offices. Also, data center has international standards of ISO 27001, 22301, 10002, 20000, 50001 and Leed Gold energy efficiency.
Turkcell offers cloud based applications from its data centers. Apart from the basic hosting and
e-mail
solutions, Turkcell offers cloud based (aaS) productivity applications such as videoconferencing and fax which enable corporate customers to send and receive fax digitally from anywhere.
Machine to Machine (M2M)
Since 2009, Turkcell has focused on its M2M business, whose principal markets in Turkey are car telematics, team tracking, fleet management,
POS terminals, security alarms, smart metering, mobile health management, smart agriculture and sales force automation applications. Turkcell launched Turkeys first M2M Platform in March 2012. With the M2M Platform, customers can
manage their devices more effectively. As of December 31, 2016, the number of M2M subscribers increased to 2 million compared to 1.9 million as of December 31, 2015.
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Mobile Marketing
Turkcell utilizes mobile marketing and advertising channels to create additional value for its customers. In 2016, many companies sought to
expand and reach their customers through corporate messaging products, differentiating themselves from the competition. Those companies to have created fast and efficient solutions to their marketing needs through the use of bulk messaging stand
apart from the competition by enriching their messages in terms of visual aspects with rich content messages which is a corporate messaging service that enhances the customers ability to send visual messages and by reaching their customers at
the right place, at the right time, with our location-based SMS services. These companies also collected customer feedback by conducting satisfaction surveys using our Instant Response suite.
Increase in smartphone and tablet penetration has resulted in more data usage, more space to be creative and the need for more
interactive marketing tools in order to be engaged with customers. As the use of mobile devices increases, mobile marketing has become a necessary part of every brands marketing strategy. Turkcell utilizes mobile marketing and advertising
channels to create additional value for customers.
See Item 3.D. Risk Factors for a discussion of the regulatory changes
affecting our digital services & solutions.
(iv)
Wholesale
(i) International Roaming
Our coverage extends to many countries in the world. As of December 31, 2016, we believe we have further enhanced our position as a
leading mobile operator of international roaming services in Turkey by expanding our partnership in 208 destinations throughout the world, pursuant to commercial roaming agreements with 706 operators.
Since July 2002, we have provided roaming services for prepaid subscribers of foreign mobile operators visiting Turkey. We were the first
operator to provide such a service in Turkey. This service, called Passive Customized Applications for Mobile Network Enhanced Logic (passive CAMEL), can only be enabled if both operators have installed the passive CAMEL system on their
networks. As of December 31, 2016, we offered prepaid roaming to the prepaid subscribers of 411 operators from 154 destinations.
Since October 2004, we have offered roaming services for Turkcell prepaid subscribers traveling abroad. This service, called Active
Customized Applications for Mobile Network Enhanced Logic (active CAMEL), can only be enabled if both operators have installed the CAMEL system on their networks. As of December 31, 2016, we offered prepaid roaming to Turkcell
prepaid subscribers through 444 operators in 174 destinations.
Since October 2002, we have offered GPRS roaming. As of
December 31, 2016, we allowed our subscribers to access the internet and reach their email accounts while traveling, through 607 GPRS roaming partners across 199 destinations.
As of December 31, 2016, our subscribers can send SMS to more than 732 mobile operators located in
209 destinations, including North America and China and in order to balance international SMS traffic, we have 84 International SMS Interworking Agreements in
place.
Since December 2005, our subscribers have been able to send and receive MMS to and from subscribers of foreign operators. As
of December 31, 2016, our subscribers were able to send MMS to 390 mobile operators in 142 destinations.
On July 30,
2009, we became the first operator in Turkey to launch 3G Roaming services in many different locations around the world. As of December 31, 2016, our subscribers enjoyed high speed mobile internet connections with 445 operators in
166 destinations.
On January 20, 2015, we have launched LTE Roaming services for our subscribers in many different locations
around the world. As of December 31, 2016, our subscribers experienced LTE Roaming experience with 123 operators in 67 destinations.
On April 1, 2016, we have launched LTE Roaming services for visitor subscribers from many different countries around the world. As of
December 31, 2016, subscribers of 131 operators from 62 different locations experienced LTE Roaming in Turkcell network.
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We have entered into direct international roaming agreements with GSM operators around the world,
including in Cuba, Iran, Sudan, Libya and Syria. These arrangements have been entered into in the ordinary course of business and on
arms-length
terms that we believe to be in line with industry
standards. Under the roaming arrangements in the listed countries, our net revenues for roaming on our Turkish network totaled less than 1.1 million in 2016 and our net expense for our subscribers roaming on the networks of operators in the
listed countries was less than TRY 5.2 million in 2016. In terms of revenue generation, we do not believe that our roaming arrangements with operators in Cuba, Iran, Sudan, Libya and Syria are material.
(ii) Wholesale Voice
Turkcell and Superonline Iletisim Hizmetleri A.S. (Turkcell Superonline) together supply wholesale voice service by establishing
interconnection agreements with fixed line and mobile operators and international carriers.
As of December 31, 2016, Turkcell
Superonline had interconnection agreements with more than seventy local and international carriers. Turkcell has interconnection agreements with Turk Telekom, Vodafone, Avea and Fixed Telephony Service Operators and via these agreements parties
connect their networks to enable the transmission of calls to and from their mobile communications system. As of December 31, 2016, Turkcell had interconnection agreement with 31 fixed line and mobile operators and carriers.
For Turkcell, current interconnection rates are based on the ICTAs, decision on the MTRs and FTRs. ICTA designated Turkcell as an
operator having significant market power in the mobile access and call origination markets. Due to this designation, Turkcell is obliged to provide access and call origination service to MVNOs and directory services. As of December 31, 2016,
Turkcell had agreements with 13 Directory Service Providers. Commercial negotiations in view of reaching agreements with MVNOs are ongoing. For more information, see Item 4.B. Business OverviewRegulation of the Turkish Telecommunications
Industry.
(iii) Wholesale Data
Our vision to become a regional player has been reinforced with 11 border crossings in Turkey. Five border crossings are towards Europe where
we can offer various diversity options to connect with important European cities through protected and completely diverse routes. Six of the border crossings are towards the East, where we can offer capacity services to the Caucasus and Caspian
region as well to the Middle East.
Turkcell Superonline, that aims to transform the Silk Road into the Fibre Road, has been taking
important steps to develop Istanbul as the worlds newest Internet base due to its geostrategic location. Accordingly, the company provides a bridge between east and west, which supplies a continuous connection with partnerships with the
Tier-1
operators and strategic partners between Asia, the Middle East and Europe, such as RCN. Today, we provide telecom services to more than 70 international operators including
Tier-1
companies. Currently, we carry more than 3.5 Terabits of international traffic.
In
addition to our Voice Interconnect business with national operators, we have started to enter into partnerships both in the area of backbone and customer solutions.
IV. Tariffs
Our charges for voice,
messaging, data and value added services consist mainly of bundles and also monthly fees, usage prices, and volume discount schemes and options under various tariff schemes.
We have various segmented tariff plans for mobile that target specific subscriber groups (postpaid or prepaid, corporate or consumer). A
majority of our customers choose
all-inclusive
packages which include minutes to Turkcell, intra-company calls (for the corporate segment) and all national directions, data, SMS and value added services.
Turkcell also offers
all-inclusive
packages with annual fixed-price plans that include price discounts and/or extra minutes.
Turkcells fixed offers are based on speed, quota and fair usage. The tariffs are designed upon the composition of the different needs of
different customers. Turkcells fiber offers high speeds throughout our own infrastructure up to 1000 Mbps, usually bundled with voice, devices and TV products. ADSL offers up to
16 mbps and has voice bundled tariffs. Since 2016, VDSL is offered to our customers using DSL products, with higher speeds up to 100 Mbps.
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(i) Consumer Tariffs
We mainly offer bundled packages including voice, data, SMS and various value added services.
We have various tariff bundled smart device campaigns offered jointly by our dealer channel in which minutes, SMS and data services can be
bundled with these smart devices, which are expected to lead to higher mobile broadband and services usage.
Today, more and more
customers need reliable, consistent and uninterrupted internet connectivity both for mobile and fixed networks. At Turkcell, we focus on providing the best customer experience in all channels supported by competitive offers and an extensive network.
We initiated our convergence program with two products for consumer and corporate segments, which include fixed broadband (fiber or DSL) and mobile broadband launched in December 2015. Furthermore, in April 2016, we launched the first converged
bundle offer in Turkey, which includes mobile and fixed products in a single bill. In November 2016, we took another step forward and added TV to a converged bundle which brings together mobile, fixed and TV products in a single bill. In 2017, we
will continue providing the best service and fastest speed with 4.5G offers in mobile.
In fixed broadband products (fiber and DSL
internet) we have various tariffs for different internet speeds and quota. We offer 25 Mbps to 1000 Mbps internet speed in the fiber internet which we serve through our own infrastructure. The campaign prices are valid for a
24-month
commitment and we generally acquire customers for a
24-month
commitment. Our fixed voice product is bundled with our fixed data product. We also have tablet and desk
phone campaigns in which the terminals are offered jointly by dealers, bundled with Turkcell Superonline fixed data products.
Turkcell
intends to provide advantageous price schemes to consumer and corporate customers when abroad. With a customer-oriented focus, Turkcell offers products to subscribers with high- and
low-roaming
usage. Not only
Platinum customers, but also other Turkcell postpaid customers enjoy Roam Like Home offer automatically which enables them to use their domestic tariff while abroad by paying a daily fee. The only requirement is that the tariff should
include voice, SMS and data all together. Roam Like Home is valid for 66 countries and Turkcell is the most advantageous operator on that field. The subscribers, unless they apply for a specific roaming package or reject Roam Like
Home feature, are subject to the Smart Roaming Tariff which was launched in January 2013. With this tariff, voice/SMS bundle and data-only solutions are offered. The Smart Roaming Tariff activates automatically, if and only when,
the subscriber makes/receives a call, sends an SMS or uses GPRS. The tariff is activated again after the limits are exceeded. Whenever the subscriber goes abroad again, the tariff is reactivated automatically with the first usage unless the
subscriber
opt-in
other package. Additionally, for subscribers preferring
low-usage,
Turkcell offers a linear roaming tariff known as the Turkcell World
Tariff. Overall, Turkcell aims to provide better roaming experiences with various pricing schemes that fit different usage patterns.
(ii)
Corporate Tariffs and Loyalty Programs
We offer a variety of voice packages to our corporate customers to meet their communication
needs. These packages include company,
on-net
and/or flat minutes. We also offer bundled versions of these packages including data and flat SMS. In February 2016, just one month before the 4.5G launch , we
launched our new corporate mass tariff line which includes higher data volumes and VAS services such as Lifebox and BiP. In December 2016, we took another step and added new VAS services, Fizy and TV to our new corporate mass
tariff line.
We also offer various joint terminal campaigns in which voice, SMS and data packages can be bundled with different
terminals. In addition, we provide various mobile data packages in order to meet different customer needs. These packages include shared data packages,
URL-based
packages, VINN
Wi-Fi
offers and tablet bundled campaigns.
In addition to mobile tariffs, we also address and
provide solutions to our corporate customers different telecommunication needs with the Total Telecom Solutions Provider (TTSP) approach. We provide TTSP products such as VOIP, MPLS/VPN, data center, cloud, and mobile and fixed
bundle offers to our customers from a single source. Moreover, we have initiated new data center investments in Gebze and Ankara, which are active since the second half of 2016. Our corporate customers will benefit from the services provided by the
data centers which include
co-location,
cloud and security services.
We have dedicated voice and
non-voice
offers, and provide different benefits for artisans. We launched several new bundled mobile tariffs for artisans at the beginning of the October 2016. These tariffs also include a
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variety of mobile services such as Turkcell TV+, fizy, Lifebox and BiP. In addition to mobile services and tariffs in which voice, SMS and data packages are bundled, we offer voice campaigns
which provide limitless talk on fixed lines from 7 am to 7 pm for free.
We also launched new corporate add on packages primarily
targeting enterprise segment customers. These add on packages enable our corporate customers to transfer voice, data or roaming packages to any Turkcell customer regardless of whether the line is owned by a corporate or an individual. Our
corporate customers may transfer and cancel any add on package at any time by using the online transaction channel or via dedicated corporate representatives.
For corporate customers, Turkcell Superonline provides internet services over its fiber-optic infrastructure with the latest transport
technology and DSL infrastructure of the incumbent fixed operator. We have fixed internet offers and fixed internet and VoIP bundle offers. With our offers, modem products are free. We also offer fixed internet and tablet
bundles jointly by dealer channel for our customers.
We have two loyalty programs which are called Win at Work and Platinum
Business. We launched our business to business (B2B) loyalty program, Win at Work, in March 2010, for Turkcells corporate customers. Win at Work is the first loyalty program focused on the B2B segment. The main focus of Win at
Work is to offer advantages to our corporate customers and provide them with cost advantages on their
non-GSM
costs. With this program, Turkcells corporate customers get discounts in several areas such
as market, water, technology, car rentals, dry cleaning services and translation services. Platinum Business is a loyalty program for both corporate and consumer subscribers with the Platinum tariff plan which provides attractive
co-branding
offers with various brands such as discounts on sea taxi services between the Asian-European zones of Istanbul, gift cinema tickets, car park services in shopping malls, free transportation to the
airport; and providing shuttle services to customers to reach their destination during ski holidays.
(iii) Wholesale Tariffs
In 2016 ensuring the necessary wholesale roaming cost basis to be able to support the new roaming consumer and corporate tariffs and
propositions Roam Like Home was one of the main focuses of the Wholesale Roaming Agreements.
Based on Turkcells roaming
agreements, Turkcell hosts the subscribers of foreign operators on its network. When a subscriber of a foreign operator makes a call using Turkcells network, that subscribers operator pays us our inter-operator tariff (IOT)
for the specific call type. IOT is a wholesale tariff applied between mobile operators having roaming agreements.
Interconnection rates
in Turkey are based on the ICTAs decision on the interconnection tariffs for Turkcell, Vodafone, Avea, Turk Telekom and Fixed Telephony Service Operators.
With respect to data sales, Turkcell intends to provide competitive prices to promote Istanbul as a regional hub for peering and IP transit
services.
V. Churn
Mobile churn
rate is the percentage of disconnected subscribers calculated by dividing the total number of subscriber disconnections during a period by the average number of subscribers for the same period. For these purposes, we define average number
of subscribers as the number of subscribers at the beginning of the period plus one half of the total number of gross subscribers acquired during the period. Churn refers to subscribers that are both voluntarily and involuntarily
disconnected from our network. Under our disconnection process, postpaid subscribers who do not pay their bills are disconnected and included in churn upon the commencement of a legal process to disconnect them, which commences approximately
180 days from the due date of the unpaid bill. Pending disconnection,
non-paying
subscribers are suspended from service (but are still considered subscribers) and receive a suspension warning, which in
some cases results in payment and reinstatement of service. Prepaid subscribers who do not reload TRY for a period of 270 days are disconnected (this was changed in 2010 from 210 days). Under our churn policy, prepaid subscribers are
disconnected from the system if they do not
top-up
above TRY10 during a twelve month period. In 2016, the mobile churn rate decreased to 24.6% from 27.3% in 2015, primarily due to churn actions such as
voice/data bundle offers based on different customer needs. The fixed churn rate increased to 18.9% in 2016 from 16.7% in 2015.
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We have what we believe to be an adequate allowance for doubtful receivables in our Consolidated
Financial Statements for
non-payments
and disconnections amounting to TRY974.5 million and TRY816.4 million as of December 31, 2016 and 2015, respectively.
The churn rate for the fixed broadband products is calculated in the same way as the churn rate for the mobile products. Fixed broadband
subscribers who do not pay their bills are disconnected in
15-62
days according to the financial risk segments of the customers. The legal process commences approximately 104 days from the due date of the
unpaid bill.
VI. Seasonality
The
Turkish mobile communications market is affected by seasonal peaks and troughs. Historically, the effects of seasonality on mobile communications usage has positively influenced our results in the second and third quarters of the
fiscal year and negatively influenced our results in the first and fourth quarters of the fiscal year. Recently, however these seasonality effects have been less significant. Local and religious holidays in Turkey generally affect our
operational results.
The Turkish fixed broadband market is also affected by seasonal peaks and troughs. Historically, the effects of
seasonality on fixed broadband usage have negatively influenced our results in the third quarter of the fiscal year. This is mainly due to summer holidays when both usage and acquisition numbers decrease and churn increases due to residents moving.
VII. Mobile and Fixed Network
a.
Coverage
Statements regarding our 2G coverage are based on the ICTAs specifications as well as the TUIKs
announcements regarding the population, and statements regarding our 3G coverage are based on the ICTAs 3G coverage calculation specifications issued on April 25, 2012. Statements regarding 4.5G coverage and performance are based on
our own calculations, pending publication of ICTA specifications.
Our mobile communications network is designed to provide high-quality
coverage to the majority of Turkeys population throughout the areas in which they live, work and travel. As of December 31, 2016, Turkcell covered 92.85% of Turkey and 99.67% of its population, including 100% of cities with a
population of 1,000 or more. Coverage also includes a substantial part of the Mediterranean and Aegean coastline, and during 2015, we enhanced coverage in
low-populated
areas (populations of
less than 1,000 people) as well. In terms of 2G, we have significantly exceeded the minimum coverage requirements of our license.
We have also expanded our mobile communications network to add capacity to existing service areas and to offer service to new areas, including
the improvement of existing urban, suburban and intercity road coverage. In 2016, we continued to expand our coverage and further enhanced capacity in populated areas. Within the scope of the Ministry of Transport, Maritime Affairs and
Communications Rural Coverage Project as part of universal services which we started in August 2013, infrastructure covering 1,794 settlements with populations of less than 500 has been installed as of the end of 2016, with
network sharing technology, which enables all operators to use the same BTS, BSC and IP Transmission lines. This contract was recently renewed until December 31, 2018 and to add mobile broadband services to the existing infrastructure providing
GSM services under Universal Service Law and to operate the new and existing networks together.
We commercially launched 3G
simultaneously in 81 provinces and major cities in Turkey in July 2009. As of December 31, 2016, we covered 96.04% of Turkeys population and 99.88% of 16 metropolitan municipalities populations. As a result of
the amendment to the Law for Metropolitan Municipalities, the number of metropolitan municipalities increased and the borders of some municipalities were extended. After this amendment, the ICTA increased our coverage obligations, defined in our
concession agreement by its decision, based on this amendment. We filed a lawsuit for a stay of execution and the cancellation of this aforementioned decision. The Council of State granted a motion for the stay of execution of ICTAs
aforementioned decision. The ICTA objected to this decision. The objection was also rejected in favor of Turkcell. The case is still pending.
Benefiting from higher-quality communications provided by the widest spectrum in 3G, Turkcell will continue to offer seamless communications
services to its customers with what we believe to be the most extensive coverage amongst its competitors.
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In 2016, we continued to develop and improve the coverage and capacity of our network. In urban
areas, we increased both coverage and capacity by placing network infrastructure in commercial sites such as shopping malls, business complexes and entertainment centers. We became the first mobile operator extending 3G coverage to all of the
districts in Turkey.
We have been using 3G Small Cells (such as Femto, pico and micro) which are solutions to further enhance our
coverage in places where signal penetration problems exist due to thick concrete walls, coated glass windows, basement floors, etc. 3G Repeaters have been used to serve the same purpose.
Following the
IMT-Advanced
(4.5G) tender held on August 26, 2015, Turkcell acquired
10 MHz from the 800 MHz frequency band and an additional 1.4 MHz of 900 MHz frequency band and additional 10 MHz of 2100 MHz frequency band. We use these frequency bands that provide high signal penetration in order to provide IMT coverage and
enhance 3G coverage as well as capacity. As of December 31, 2016, Turkcell reached 82.5% population coverage for 4.5G in Turkey.
Our fixed communications network is designed to provide high capacity and high-quality service to consumer and corporate customers. Moreover,
we believe that it is very well designed and implemented to provide capacity to our mobile network. Our fixed network has capabilities to carry large volumes of data and internet traffic inside the country and is also connected to national and
international telecom operators.
As of December 31, 2016 our fiber network has reached to 37,154 kilometers and connects 79 of 81
cities. In 18 cities we have fiber to the home (FTTH) network and homepass, which means the number of premises that are connected to the fiber network, has reached 2,734 million. We also provide enterprise
Wi-Fi
services.
In the fixed access network we have two main network structures called fiber to the
building (FTTB) and fiber to the home (FTTH). In FTTB network, we are installing switches to access our subscribers. In FTTH networks, we are installing Gigabit Passive Optical Network (GPON) equipment which is
the latest access network technology for residential and business subscribers. These network structures enable Turkcell to offer triple play services (High speed internet, TV, Voice over IP). The fixed access network also provides bandwidth
requirement for mobile sites with Metro Ethernet services.
b.
Quality of Service
The ICTA published a Regulation on Quality of Service in the Electronic Communications Sector on September 12, 2010,
effective as of December 31, 2011 (see Item 4.B. Business OverviewRegulation of the Turkish Telecommunications Industry for further details). The Turkcell Network is currently above the standards set by the
statement. As usual, Call Drop was one of the major Quality of Service figures that we focused on during 2016.
Dropped calls are calls that are terminated involuntarily and are measured by using the ratio of total dropped calls during the most congested
hour of network traffic during the relevant time period to the traffic intensity in that congested hour. Using such industry standard for dropped calls, our dropped call rate for our 2G network has further decreased below 0.60%.
Turkcell also provides high quality services through its 3G network. In a short time, we have succeeded in reducing the 3G dropped call rate
below the 2G network. Our dropped call rate for our 3G network is below 0.30%. The rate of service quality is being enhanced all the time due to investments in our 2G and 3G network to improve the quality and capacity of the network.
We have started to offload data traffic by increasing the percentage of small cells in the network for improving customer satisfaction. We
also focused on Special Distributed Antenna Solutions and customization of parameter settings in major stadiums to maximize the capacity of our 2G/3G Access Network. Together with Turkcell Superonline, we have also implemented
Wi-Fi
offload integrated with the Turkcell 3G network to further enhance the customer experience.
We
are the only operator in Turkey that can increase its carrier number up to eight carriers, allocated to mobile communications in the long term, by having the widest frequency spectrum in Turkey. We are using this capability to increase our capacity
to provide superior services to a larger number of subscribers and improve coverage. In 2016, we continued to increase the number of carriers with the advantage of large spectrum assets. We believe we have sufficient bandwidth to serve our
current and projected short-term subscriber base and we currently meet the capacity requirements of both our 2G and 3G subscribers.
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Turkcell has been awarded the ISO 9001 certificate since 1999 and renews its ISO
9001 certification every two years in the fields of design, installation, operation, sales, after sales services of global mobile communications within Turkcell functions. The latest certification Turkcell was awarded is the ISO
9001:2008 Quality Management System Certificate in 2016. In addition, Turkcell received the ISO/IEC
20000-1:2005 IT
Service Management System Certificate in January 2011. As the first
telecommunications company to receive the ISO
20000-1:2005 certificate
in Turkey, Turkcell has promoted the adoption of an integrated process approach to effectively deliver managed services to meet
business requirements.
On the fixed network side, we monitor traffic utilization in our access network continuously to prevent any
saturation and upgrade the capacity as soon as possible. Turkcell modifies and redesigns the network topology to meet the future requirements which allows us to improve our quality of service performance.
The optical transmission network relying on DWDM systems with Automatically Switching Optical Network (ASON), Optical Transport
Network (OTN) and traditional Synchronous Digital Hierarchy (SDH) using protection mechanisms benefit alternative fiber routes wherever available. This increases the capabilities of
re-routing
in the event of service interruption. Thus, the delivered point to point services provides an experience up to 99,999% availability figures; a level of quality defining the transmission network as
upper level carrier-class network.
c.
Network Evolution
(i) Radio Network
We launched the
LTE Advanced network (also known as 4.5G in Turkey) on April 1, 2016 after extensive trials and preparations. On the launch day, millions of our customers were able to switch to our new 4.5G network seamlessly in one hour, reflecting our
operational capacity, while it took days for our competitors to migrate their customers to their respective LTE networks. We have deployed 4.5G in all 81 provinces, including all counties. We have also upgraded our
in-building
systems (such as those in shopping malls) so as to enhance the 4.5G user experience of our customers indoors.
With a new spectrum acquisition of 172.4 MHz in the 2015 auction, Turkcell spectrum holdings have reached 234.4 MHz, corresponding to 43% of
total spectrum assets acquired by the mobile operators in Turkey. Leveraging the advantage of large spectrum assets and by a significant investment into the network infrastructure, our 4.5G network has widely supported 375 Mbps peak downlink speeds
from the very first day. Three Carrier Aggregation (3CA) (an LTE Advanced technology) has enabled us to provide very high downlink speeds to our customers. We have been continuously exploring new ways to enhance our customers experience by
activating new technologies currently available. Lately, we have activated 256QAM downlink technology in the entire network to increase peak downlink speeds up to 500 Mbps. For the uplink, we have switched on 64QAM technology to increase peak uplink
speeds by 50% to 75 Mbps in the entire 4.5G network. In 2017, as our next step, we plan to integrate 4x4 MIMO feature into the network to increase peak downlink speeds by as much as
two-fold.
Thanks to our
advance planning and network deployment strategy, our 4.5G network infrastructure has been ready to support 4x4 MIMO from day one and therefore its activation should easily be accomplished via software. In this way, we believe that not only has
Turkcell 4.5G network been assured to be the fastest in Turkey, but we believe that it also has become one of the most advanced and fastest mobile networks in the world. This has been proven by reports from certain independent organizations (such as
in the Ookla Speedtest report dated December, 2016) that Turkcell has by far the fastest 4.5G network in Turkey when compared to other competitor networks. In the future, as the technology and its ecosystem evolve to new heights, we expect to
introduce newer capabilities such as Four/Five Carrier Aggregation (4CA/5CA) and Uplink Two Carrier Aggregation (UL 2CA) by utilizing our large spectrum assets to support higher-order carrier aggregation options. We think ongoing network upgrades
will also pave the way for easy migration to the next generation technology. Turkcell is currently using the latest and most advanced products from its infrastructure vendors.
For voice services, Voice over LTE (VoLTE) has been supported from day one to provide voice services over our 4.5G network. With a larger
terminal support base, we expect that voice services will be migrated to the 4.5G network from legacy 3G/2G networks. In accordance with technology evolution, currently most of the voice traffic is already carried by our 3G network, which has
enabled us to gradually shrink the 2G network due to decreasing 2G traffics levels.
In order to provide a solution for VPN over the
wireless technologies like 4.5G, we have announced the Mobile VPN offer to our corporate customers. With this solution, customer companies are able to the connect
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internet cloud over a wireless interface using 4.5G technology, without sacrificing their service quality requirements. This is a fast and flexible solution for connections between their branch
offices and headquarters.
We have also focused on TV and video services utilizing much higher download speeds provided by the 4.5G
network. We are closely following LTE Broadcast technology and have performed live demonstrations of LTE Broadcast (eMBMS) technology in some important sporting events (a basketball game and a sailing race).
While we have been investing into new technologies, we also have been upgrading our 3G/2G networks to improve the user experience of our
customers who are served by the legacy networks. By conducting modernization projects, we have achieved an energy efficiency improvement of about 30% on our 3G/2G networks. The equipment modernization also enables us to use multiple technologies
(LTE, UMTS and GSM) in a mixed mode configuration on the same hardware units located at the sites, providing smaller footprints for the installations along with other benefits. It is also important to note that since the traffic volumes on the 3G
network are still on the rise, we have been using newly acquired 2x10 MHz spectrum on 2100 MHz band as 5th and 6th carriers for additional capacity.
Although the 900 MHz band is still being primarily used for GSM900, we have started rolling out UMTS900 to provide coverage layer for voice
calls redirected from the 4.5G network via the technique called
CS Fallback (CSFB). This has been possible by some previous projects such as Thin Layer
Project for GSM 900, by which we have extracted enough spectral capacity to partially
re-farm
the 900 MHz band for UMTS. UMTS900 has also strengthened our 3G indoor coverage compared to the existing UMTS2100
layer.
Furthermore, we have been closely cooperating with our network vendors for long term prospects through projects that enable
Turkcell to deploy the latest technologies even before their general availability. This puts Turkcell at the forefront of the technology race and allows the evaluating of the new technologies benefits when they are in the development phase, and then
their timely deployment following their commercial availability.
Turkcell continues to give extensive support to the projects involving
local products. We cooperate with local companies regarding base stations, antennas, transports and infrastructure solutions. ULAK Project, which is an initiative taken by Undersecretariat for Defense Industries (SSM), aims to design and develop
national software and hardware components for an
LTE-Advanced
communication system and enhance Turkeys self-sufficiency in this area. Since the signature of the agreement between SSM and Turkcell in
March 2014, we have been supporting the project, which is on developing base stations domestically, with our engineering expertise. We contributed to the product development by transferring mobile operations experience and providing a test
environment. The goal of Turkcell in this project is to contribute to the positioning of 4.5G base stations manufactured locally as a competitive product, not only in Turkey but also in the region and beyond.
In the scope of the next generation technology, known as 5G, Turkcell has been participating in technology organizations such as NGMN and GSMA
by joining projects and programs to follow the latest developments and shape its strategies for the future accordingly. In this context, Turkcell has been selected by NGMN to trial the 5G prototypes in the field as a part of NGMN 5G test and trial
activities. Turkcell has also signed agreements with vendors (Ericsson, Huawei, Aselsan) to collaborate in the research & development and work on various use case options. Our cooperation with Ericsson in the 15GHz band enabled us to
achieve a speed of 24.7Gbit in Turkeys first 5G test. In addition to technology organizations and vendors, Turkcell has been doing some research activities with universities and research centers. 5G Research and Development related MoU has
been signed with some major universities in Turkey. There are a couple of applications for
5G-PPP
(The 5G Infrastructure Public Private Partnership) European Commission projects together with some European
partners that perform important activities on the 5G development.
Regarding our 3G and 2G networks, we have supported up to 63.3 Mbps
speeds using
3C-HSDPA
(3 Carrier High Speed Downlink Packet Access) technology for downloads and 11.5 Mbps using
DC-HSUPA
(Dual Carrier High Speed Uplink Packet Access) technology for uploads in our 3G network since early 2015. These technologies globally had their first commercial network activations by Turkcell. For GSM,
although shrinking in traffic load and capacity, up to 300 Kbps download speeds are supported with EDGE technology for users having legacy terminals or in rural areas where
GSM-only
coverage exists.
(ii) Transmission Network
Turkcell is the first operator in Turkey to start deploying
All-IP
NodeBs throughout its network. We
are not only expanding our 3G network but also migrating legacy
TDM-GSM
sites to IP through the deployment of Abis
42
over IP technologies. Thus, we currently have an
All-IP
mobile backhaul of more than 20,000 BTSs and
Node-Bs that
provides resiliency, ease of operation and operational expense advantages. In addition to this, we have also invested in topology redundancy projects due to our IP/MPLS backhaul for better
service availability. Backhaul bandwidth capacities were increased for wide coverage up to 450Mbps 4.5G applications and the Microwave Radio Link network was modernized for Native Ethernet and Adaptive Modulation support to increase availability and
reduce outages due to severe rain conditions. Usage of fiber connectivity is moving further from
High-RAN
aggregation points towards
Low-RAN
aggregation points.
Furthermore, fiber to the site applications have been started for 4.5G readiness of sites with very high traffic. Due to higher bandwidth requirements of the 4.5G users, we are migrating from SDH based leased lines to DWDM or dark fiber
multi-Gigabit Ethernet links on the high traffic aggregation points.
(iii) Core Network
The whole Turkcell Core Network is currently composed of IP based layered structure Next Generation Network (NGN) nodes, supporting
all mobile standards, including 2G/3G/4.5G. By using a Geographical Redundant Pool (GRP) structure, we get (i) full redundant
MSC-Ss,
(ii) redundant physical interfaces to MGWs, (iii) CAPEX
efficiency, and (iv) improvements in radio network KPIs. By implementing IMS (IP Multimedia Subystem) based VoLTE (Voice Over LTE) and SRVCC (VoLTE Voice Continuity to 2G/3G), all subscribers can use seamless HDVOICE technology.
We have deployed and continue to develop our all IP Mobile Broadband GPRS network to provide the high speed and reliability to meet the demand
of our businesses and consumers. 2G/3G/4.5G data services are given from our converged core network, which is designed to support all mobile broadband.
(iv) Fixed Network
Our fiber
optic network provides up to 1000 Mbps high speed internet service in 18 cities across Turkey. We also provide superior triple play service experience to our subscribers. We are installing and investing in EDGE technology access equipment in our
network. We believe that with this strategy Turkcell will be ready to offer future customer experiences.
Turkcell is the first company in
the world that has realized commercial application of colorless and directionless ASON on a live traffic carrying network. Turkcell also introduced coherent 100G technology in the backbone along with optical ASON in the early stages at the end of
2012 and early 2013. In 2016, Turkcell also tested for 1 Tbps per wavelength using super channels on existing DWDM networks successfully.
Fixed networks will provide backhaul that not only connects the signal towers to the telecom network, but also allows for enough bandwidth to
support operations in 4.5G. This is creating an environment in which optical cabling and fiber to ethernet media converters are among the most important parts of a mobile network. As a result, fiber will remain an integral part of
telecom networks.
(v) Services and Platforms
We have an intelligent network and other service platforms enabling our services and we also provide secure and controlled access to the
network for the content and service providers to provide messaging and data services. This infrastructure is being improved to open up more capabilities on the network for the application and content providers. New infrastructure also contains a
portal where subscribers buy services, receive promotions and enroll for campaigns easily.
d.
Network Operations
We have primarily employed experienced internal personnel for network engineering and other design activities while employing suppliers for our
network infrastructure and as our partners in product/service development. Our suppliers install the base station cell site equipment and switches on a
turn-key
basis, while subcontractors employed by our
suppliers perform the actual site preparation.
e.
Network Maintenance
We have entered into several system service agreements. Under these agreements, our mobile and fixed communications network, including hardware
repair and replacement, software and system support services,
43
consultation services and emergency services are serviced by local providers. Our subcontractors perform corrective and preventative maintenance on our mobile and fixed communications
network in the field, although providers repair all the network equipment. We have regional operation units with qualified Turkcell staff that operate and maintain our network in Turkey.
In addition, the Turkcell Network Operation Center located in Istanbul monitors our entire network 24 hours a day, 365 days a year,
and ensures that necessary maintenance is performed in response to any problems.
f.
Site Leasing
Once a new coverage area has been identified, our technical staff determines the optimal base station location and the required coverage
characteristics. The area is then surveyed to identify BTS sites. In urban areas, typical sites are building faces and rooftops. In rural areas, masts and towers are usually constructed. Our technical staff also identifies the best means of
connecting the base station to the network. Once a preferred site has been identified and the exact equipment configuration for that site determined, we start the process of site leasing and obtaining necessary regulatory permits. Site leasing
processes and construction of the masts or towers is performed by Global Tower. We lease or buy the land and provide site management services (yearly rental payments, contract renewals, rework permits) by Global Tower. We manage all these processes
for technical demands of Turkcell, Turkcell Superonline and Global Tower.
g.
Business Continuity Management (BCM)
Turkcell Business Continuity Management identifies potential threats, their impact and provides a framework for building resilience
with the ability to create an effective response that safeguards the interests of our key stakeholders, their reputation, brand and value-creating activities. We established the Business Continuity Management System (BCMS) to implement,
operate, monitor, review, maintain and improve the business continuity.
Turkcell BCMS is assisted by the coordinators and business
continuity virtual team. Regular BCM training and awareness programs are carried out throughout the organization. The effectiveness of BCMS is monitored every year through internal/external audits, and integrated exercises, the results of which
are reviewed in management review meetings. In 2016, we exercised and tested our business continuity plans, communication and warning procedures to ensure that they are consistent with the business continuity objectives.
Turkcells BCM will be able to cover the majority of Turkcells operations through potential environmental events and natural
disasters. Our aim is to ensure the continuity of the voice call, messaging, data/internet and societal security services for Turkcell, availability of fixed voice call services, data/internet, hosting services, data centers and societal security
services for Turkcell Superonline, provision of site acquisition and contract management services for infrastructure requirements of mobile operators, TV/Radio broadcasters and technical infrastructure suppliers and installation, testing,
commissioning, operation and maintenance of tower, in building, roof top infrastructure/Sites for Global Tower at acceptable predefined levels following disruptive incidents. Business continuity plans are prepared by taking into consideration the
customers expectations, company policies and legal obligations. They are regularly exercised to guarantee the operation of time-sensitive business activities in case of business disruptions. We are continuously improving our business
continuity capacity in accordance with the ISO 22301 Societal Security, Business Continuity Management System international while preserving our image as a reputable and solid integrated service provider.
h.
Enterprise Risk Management (ERM)
Turkcells Enterprise Risk Management team is responsible for coordinating the process of identifying, assessing and overseeing actions by
management and the companys business units to manage the risks that may affect the business objectives of the company. ERM supplies an information platform to management regarding the risks which may have an effect on the decision making
process. Turkcell ERM aims to develop an approach of integrating risk management with the core management processes as well as enterprise risk culture. While doing this, Turkcell uses an ERM framework which is compatible with the COSO ERM framework
and the ISO 31000 Standard. Based on the ERM procedures, risks are identified and evaluated in terms of impact and likelihood. Risk responses and controls are developed and the whole process is monitored.
Turkcells ERM team is the owner of an enterprise risk database. A range of management tools are used for risk identification and
evaluation such as workshops, brainstorming sessions, risk reporting from divisions risk
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contacts,
in-depth
interviews with the management team and research reports while coordinating the process of identifying and assessing risks. The risk
database is monitored by the ERM team and critical risks are reported to the Early Detection of Risk Committee
bi-monthly.
VIII. Sales and Marketing
We design our
sales and marketing strategy around subscriber needs and expectations. We try to ensure the loyalty of our subscribers by providing offers, campaigns and our advanced service delivery platforms.
a.
Sales Channel
We support our sales efforts through one of the largest retail telecommunications distribution networks in Turkey, with approximately 1,025
exclusive stores, many with prime locations, as well as approximately 8,854
non-exclusive
dealers. Our two exclusive distributors provide our products and services as well as handsets and aftersales services
for this wide network of dealers, while 15 exclusive Turkcell distribution centers focus solely on
non-exclusive
dealers. We also have a
door-to-door
sales force and home technology management team, which makes approximately 100,000 connected home technology transaction per month. This provides us with an
important channel to distribute our integrated solutions directly into the homes of Turkish consumers. We also operate a dedicated corporate direct sales team of approximately 1,227 personnel who can offer tailored solutions to their respective
segments.
Our nationwide distribution channel is an important asset that helps us differentiate ourselves from our competitors and
achieve our sales targets. Our strong and extensive distribution network consists of distributors, Turkcell Distribution Centers (TDC), Corporate Solution Centers,
non-exclusive
dealers, Turkcell
Communication Centers (TIMs), and Turkcell Stores as well as points of sale for scratch cards and prepaid airtime, including digital channels, ATMs, Point of Sales (POSs), web, call centers, supermarkets, gas stations and kiosks. We sell
postpaid and prepaid services, fixed and mobile solutions, value-added services to subscribers through our distribution network. The number of exclusive and
non-exclusive
dealers totaled approximately 9,950
sales points as of December 31, 2016.
Our exclusive retail network consists of powerful retail dealers with good locations,
modern designs and superior after-sales service. TIMs lead the market with their user-friendly atmosphere, new products and services and dedicated employees. In 2009, TIMs were relaunched with the motto We aim to ease your life with
technology in order to enhance our customer service-oriented image under the TIM brand. As of December 31, 2016, Turkcell had approximately 1,025 exclusive sales points. Every year, around 2,150 million visitors
are served by our specialized sales force, which consists of approximately 6,748 people in TIMs. Moreover, we have 116Technology Specialists in TIMs who coach the entire sales force, help customers experience technology and spread the latest
technological information.
Our
non-exclusive
dealer network provides us with a high penetration
of Turkcell products and services in Turkey. Our 15 TDCs are aimed at enhancing our distribution effectiveness in the
non-exclusive
channel and ensure the timely and efficient distribution of Turkcell
products and merchandising materials. They also facilitate the Turkcell brand and offer awareness in this competitive channel.
Alternative sales channels are
re-designed
under three main branches: Telesales, Online Sales and
Self-Service channels.
We are working on attracting our customers to all of our channels through digital channels and by
co-branding.
We offer our customers fast and safe access to our products and services 7/24 via turkcell.com.tr, our Online Sales channel. Another channel is our Self-Service channel (which consists of ATMs,
Call Centers, internet branches of banks, Kiosks, and in other channels, over 15 thousand national and local markets and post office branches) where we give our customers the opportunity to access Turkcells products easily and quickly. In
contrast to our other two channels, we proactively reach our customers and satisfy their needs easily and safely when they need our products and services, in our Telesales channel.
All dealers are compensated based on the number of new subscribers they sign up and the level of such subscribers usage, as well as
additional incentives based on their performance.
Sales Management develops strong relationships with and promotes brand loyalty among
dealers through a variety of support and incentive programs. Training programs aim to educate dealers personnel on the technical
45
aspects of our products and services, as well as sales techniques to increase sales and enhance customer relations. The technological development projects , coupled with merchandising services,
point-of-purchase
(POP) materials and channel specific campaigns, help to support the sales efforts in all of our sales channels.
Corporate clients are managed in five different segments: Public Accounts, Strategic Accounts, Major Accounts, Medium Businesses and Small
Businesses. The first four segments customers are directly contacted by Turkcells Account Managers, while the Small Business segment is managed by dealers and telesales teams called Corporate Solutions Centers.
The corporate segment services consist of four basic categories:
|
|
|
Information Technologies
|
Within Turkcells sales teams, along with Telecom Services,
Mobile Product and Solution Specialists, Fixed Product and Solution Specialists, Corporate Data Network, DC Cloud, Cyber Security Specialists and Professional Services teams specialized in IT solutions have served to the corporate clients.
Turkcell also provides turnkey mobile transformation and IT outsourcing projects for large corporations with the contribution of solution
partners.
b.
Advertising
In 2016, we remained focused on understanding the needs of each consumer segment thoroughly and sought to offer them superior coverage, a
seamless transition from 3G to the new 4.5G network in Turkey, tailored solutions, outstanding service quality, and leadership in social responsibility. We seek to empower our customers by enabling them to be more connected to life with simple
communications solutions ready at their fingertips. Through the nations fastest 4.5G bandwidth which we acquired in 2015, we provided our customers with the most reliable 4.5G LTE network nationwide in 2016.
We base our communication strategy on three pillars. The assets that ensure our leadership position which comprise the first pillar and are
fourfold: t includes the mobile and fixed communication technologies which we offer in an integrated manner, the social responsibility projects that we undertake throughout the year in various areas, our position as a brand that is loved and
appreciated and lastly the fact that we have established a number of firsts in the Turkish market. The second pillar involves customer conversations which spring from various products and services that target diverse needs of
specifically identified customer segments. Our third pillar includes our digital services that connect our customers with a large portion of what the digital world has to offer and the real experience of connectivity.
c.
Customer and Experience Management
The key part of our customer and experience management strategy is to provide basic and premium services through several channels by
thinking and acting in a customer-focused manner in line with market trends and Turkcells mobile and fixed solutions. Our goal is to maintain a continuous relationship with our customers through fostering a high level of customer satisfaction.
We continuously ask our customers how satisfied they are with the service they receive and for any suggestions through near real-time mobile surveys. We aim to achieve operational excellence throughout all customer touch points for every customer
segment by continuously improving and simplifying processes and services. Customer feedback is the major input for Turkcells continuous process and journey improvement efforts.
With respect to provision of customer services we mainly work with our subsidiary Global Bilgi Pazarlama Danisma ve Cagri Servisi Hizmetleri
A.S. (Turkcell Global Bilgi). Turkcell Global Bilgi offers 24/7 contact center services at several sites and manages more than 200 million contracts annually. Turkcells customer service strategies for contact centers are
implemented by Turkcell Global Bilgi and we audit all of their operations along with monitoring whether customer services and customer satisfaction programs are executed in line with Turkcells customer strategies. Turkcell Global Bilgis
success has been affirmed by a number of domestic and international awards received in 2016. We also offer customer service at
face-to-face
communication centers
all around Turkey which are in a huge transformation process in order to meet our customers technological needs and demands.
46
We aim to channel our customers to reach us digitally. To realize this goal, we invest in our
online self-service channels. The primary channel is our mobile application called My Account which provides our customers the ability to track the bills, usage and settings and make
top-ups
to
their plans. In 2017, we plan to focus more on increasing sales through this application. Additionally, our customers can contact us via online chat available on both the website and the application. We also use online chat applications to reach our
customers proactively when they are stuck on the website or need assistance while trying to buy a product. For corporate customers, account managers are assigned for exclusive service. An account manager is the single point of contact and provides
proper solutions in response to customer needs. While managing our corporate customers through five sales segments, we also support our customers through
e-mails,
calls and dedicated back offices, under
the umbrella of our Contact Center. We have Corporate Customer Representatives to support direct requests from our strategic and large enterprises and/or to support indirect requests received through our account managers. In addition, for small and
medium businesses, we aim to meet faster and higher quality service standards by providing online solutions to satisfy the demands of our sales teams regarding their customers demands with our Field Support Desk. Moreover, we
developed a mobile application called My Company for corporate customers, which helps them to manage all their GSM lines via mobile. Our corporate customers can experience the convenience and speed of doing self-service transactions
for all lines by using this application.
Turkcell has been awarded the ISO 10002 certificate since 2011 and continuously renews
its ISO 10002 certification every year in the scope of design, installation, operation, sales, and after-sales services of global mobile communications within Turkcell Functions. The latest certification is ISO 10002:2004 Quality
Management-Customer Satisfaction-Complaints Handling Certificate, which was awarded in 2016.
IX. International and Domestic Subsidiaries
A component of our strategy has been to grow or improve our business in both international and domestic markets. International expansion and,
in particular, continued strong operations in the countries in which we are currently present is important for us. We believe these operations will provide additional value to us in the future and will continue to serve an important role in our goal
to be a converged communications and technology services company.
While continued improvement of our current operations is a key
priority, we may further expand and increase our presence in key emerging markets in the region, such as the C.I.S. region, Eastern Europe, the Middle East and Africa and the Balkans. Through such investments, we intend not only to transfer our
technological
know-how
and marketing expertise, but also to maximize economies of scale and group synergy.
Our international and domestic endeavors will continue in 2017. We will continue to selectively seek and evaluate new investment opportunities
both in our main and adjacent communication and technology business areas as well as the businesses outside of the scope of our core business.
Ukrainelifecell
We acquired our
interest in our subsidiary lifecell LLC (lifecell, formerly known as LLC Astelit or Astelit) on April 2, 2004, by purchasing the entire share capital of Astelits parent, CJSC Digital Cellular
Communications (DCC), from its shareholders.
On July 10, 2015, we completed the acquisition of SCMs 44.96% stake
in our Netherlands-based subsidiary Euroasia Telecommunications Holding B.V, which owns 100% of LLC Astelit and which merged with Lifecell Ventures Cooperatief U.A. in December 2016. The terms of the acquisition required a payment of
$100 million as consideration for the acquisition, the payment of Astelits debts obtained through and with guarantee of SCM Group, the termination of all guarantee agreements to which SCM Group is party and the release of SCM Group in
this regard. In accordance with IFRS 10 Consolidated Financial Statements, the acquisition of the remaining 44.96% in Astelit for a total consideration of $100 million was considered an equity transaction and the deficit
representing the difference between the
non-controlling
interests was derecognized and the consideration paid for the acquisition of shares amounting to TRY 929 million was deducted from retained earnings
in July 2015.
Following the acquisition of the 44.96% interest in Euroasia from SCM, Astelits borrowings obtained from and with the
guarantee of SCM Group have been repaid in July 2015. The Group converted a material portion of Astelits borrowings to equity and restructured Astelits remaining borrowings in order to mitigate the foreign
47
exchange risks associated with borrowings denominated in foreign currency. Astelits capital has been increased by $686 million (equivalent to TRY 2,414.2 million as of
December 31, 2016) and Astelit obtained $66 million (equivalent to TRY 232.3 million as of December 31, 2016) subordinated loan directly from the Company in the third quarter of 2015. As of 31 December, 2016, lifecell
utilized loans fully denominated in local currency of UAH 3.15 billion (equivalent to TRY 407.2 million as of December 31, 2016) under the guarantee of Turkcell.
Astelit began its operations in the Ukrainian market in February 2005 with its brand life:) During ten years, the brand
became highly recognized in the market due to its focus on a young, innovative and flexible audience. After ten years of successful history in the industry, on January 15, 2016 the company announced a new stage of its development which started
with large-scale rebranding. Starting from 2016, the company now offers its services under the new brand lifecell and in connection therewith changed its legal name to lifecell LLC at February 2, 2016. This brand change
marks a milestone in the operators journey as a technology leader in Ukraine. lifecell adopted blue and yellow as its brand colors, bringing Turkcell and its Ukrainian subsidiary closer in terms of brand identity. Under the new brand identity
and with ongoing investments in 3G+ infrastructure and services, lifecell will continue its presence in the market, seeking to become Ukraines top data operator and usher in new possibilities in the countrys telecommunications landscape.
As of Q3 2016 brand awareness research showed that about 80% of the pollees were aware that lifecell is an operator which has provided mobile services in Ukraine for many years, and recently made a rebranding. Almost all of those who are aware that
it was a rebranding 98% said that life:) became lifecell.
As of December 31, 2016, lifecell had 12.4 million registered
subscribers. The majority of such subscribers were prepaid subscribers. lifecells three-month active subscribers reached 9.2 million as of December 31, 2016.
The company has been known in the market as one of the most dynamic and innovative ever since lifecell was the first to introduce a
number of new technologies and products that had previously been unavailable to Ukrainian subscribers. The company is highly motivated to keep its innovation leadership in marketing and sales. There are 164 exclusive lifecell shops which are working
in 86 cities of Ukraine as of December 31, 2016. There are 40 facelifted and 23 rebranded shops whereas 30 shops in the process of facelifting and 13 shops in the process of rebranding as of December 31, 2016. In addition,
customers can order lifecell services in 93 branded sales points and 31,286 other GSM and
non-GSM
sales points throughout Ukraine. As of December 31, 2016, lifecell provided roaming services in
200 countries via 533 roaming partners.
As of December 31, 2016, lifecell operated in 99% of the cities in Ukraine
(excluding Crimea) with a population of more than 2,000 inhabitants (2,254 settlements) and in total more than 29,097 settlements nationally, and all principal intercity highways and roads, which corresponds to coverage of approximately 98.9% of the
whole population of Ukraine or 94.7% geographical coverage with 10,812 base stations. lifecell stopped recording revenues from Crimea starting from the end of September 2014 and impaired its assets in that region. Furthermore, the current
military and political crisis in the Eastern region (mainly in Donetsk and Luhansk) and with Russia remains unresolved, which could lead us to evaluate our options in the Eastern region. Cumulative capital expenditure for the development of
lifecells coverage amounted to $1,874.8 million as of December 31, 2016.
lifecell is dedicated to further developing
innovations in the market. The National Commission for the State Regulation of Communications and Informatization (NCCIR) held the 3G license tender on February 23, 2015. lifecell submitted a bid of UAH 3,355 million
(equivalent to TRY 434.3 million as of December 31, 2016) and was awarded the first lot, which is the 1920-1935 / 2110-2125 MHz frequency band. Official notification was received on March 2, 2015 and the license payment was made on
March 19, 2015. In May 2015, lifecell has made payment of UAH 358 million (equivalent to TRY 46.3 million as of December 31, 2016) as a first installment for conversion of spectrum from military use and committed approximately
UAH 479 million (equivalent to TRY 62 million as of December 31, 2016) for the remaining installments of the conversion. The committed amount will be subject to change according to the inflation rates at the date of the payments.
After winning the tender, lifecell launched 3G services on June 4, 2015, becoming the first operator to offer a 3G+ network in Ukraine, which is available to nearly 26.7 million Ukranian subscribers as of December 31, 2016 all over
the country. lifecell launched 3G+ in Ukraine, a peak of evolution of third generation technology which allows lifecell subscribers to enjoy a speed of up to 63.3 Mbps and 3 month active 3G data users reached 3.3 million.
Since May 2015, lifecell has continued to roll out its 3G + network and officially launched its 3G + network in 24 regions in Ukraine,
including such large cities as Lviv, Kyiv, Odesa, Dnipro, Chernigiv, Mykolaiv, Vinnytsa and Kharkiv, with the population over one million inhabitants. Currently 3G+ from lifecell is available
48
in more than 5,740 towns and settlements in Ukraine and in more than 2,630 Ukrainian towns and settlements lifecell is the only operator providing the third generation technology. As of December
2016 lifecell became the leader in geographical 3G coverage in Ukraine. Since the beginning of 2016 lifecell has managed to increase data traffic usage four times up to 150 Tb/day and HSDPA throughput up to almost 4 Mbit/s. 3G+ services of the
lifecell network can be used by 25 million subscribers as of December 31, 2016. As of December 2016 lifecell is a leader of smartphone penetration in the Ukrainian telecommunication market. The operator has a penetration of 60.2% in its
high-speed 3G+ network, which is the highest smartphone penetration.
In December 6, 2016 lifecell signed Letters of Declaration on
cooperation in the framework of the development of 5G in Ukraine with Huawei Ukraine and Ericsson. Signing of these Letters in Ukraine by each of the partner companies results from the global Memoranda signed by Turkcell with Ericsson in 2015 and
with Huawei in 2016. Representatives of the Ukrainian authorities also supported the introduction of the fifth generation technology in Ukraine. lifecell became the first on the Ukrainian telecom market to declare its intention to develop 5G in
Ukraine. lifecell cares about reducing the technological gap with the leading European countries.
In terms of the framework of lifecell
strategy targeted at smartphonization of Ukrainian society, in June 2016 lifecell introduced its terminal business direction in its official stores. Since this launch, all current and potential lifecell subscribers are able to buy modern
devices from the represented line of brands together with scratch cards, which provide a package of services.
In 2016 lifecell became a
technology sponsor of the national football team of Ukraine and a Premium sponsor of the legendary football club Dynamo Kyiv to support the Ukrainian sports along with millions of its fans.
During 2016, lifecell continued to implement socially responsible projects. lifecell was the first among Ukrainian telecommunication companies
to implement a program of supporting its subscribers in emergencies abroad and in Ukraine. In 2015, the company launched a special social initiative, Care beyond the borders, aimed at supporting lifecell subscribers roaming in the
countries where terrorist attacks, natural disasters and emergencies have happened. During 2016 lifecell supported more than 12 thousand subscribers in ten countries during terrorist attacks in Turkey, Belgium, Iraq, France and natural
disasters in Ecuador, New Zealand, Italy, Japan, Indonesia, Trinidad and Tobago, providing more than 175 thousand outgoing and incoming minutes in roaming. In July 2016, lifecell became the first among Ukrainian telecommunication companies to
sign a Memorandum with the Ministry of Foreign Affairs of Ukraine on cooperation to support Ukrainian clients of the company abroad.
lifecell universities is the socio-educational program of lifecell, aimed at creating a network of technical laboratories in
leading Ukrainian universities. Mobile operator lifecell became the first in the Ukrainian telecommunications, to cooperate with leading technical universities by transferring telecommunication equipment and creating special technical labs for
students. On April 2016 the company opened the first technical laboratory in the Institute of Telecommunication Systems (ITS) of the National Technical Universitys Igor Sikorsky Kiev Polytechnic Institute with an initial cost of
UAH 10 million for the transferred equipment. ITS has three departments Telecommunications, Telecommunication Networks and Informational Telecommunication Networks where 471 students are studying. As of today, 102 students of Kyiv
Polythechnic Institute are trained in the laboratories of lifecell universities program and gain practical knowledge.
The
Ukrainian telecommunications market is regulated by the Cabinet of Ministers of Ukraine (main state policy), the State Service of Special Communication Administration (SSSC) (technical policy aspects) and by the NCCIR controlled by the
President of Ukraine and which carries out general telecommunication market regulation and inspection.
In 2016 NCCIR approved an MTR
decrease from UAH 0.23 to UAH 0.15 per minute starting from January 1, 2017. A further decrease of MTR rates with asymmetry implementation, reflecting operators cost, is hoped for in the coming years. This will stimulate competition on the
Ukrainian market and will bring down competitive barriers, bringing real freedom for subscribers.
The Mobile Number Portability
(MNP) Procedure and Technical Requirements have been prepared by the SSSC with the involvement of operators and adopted by state authorities. Tender for an MNP solution provider occurred on January 25, 2016. MNP was not launched in
2016 because the Antimonopoly Committee of Ukraine (AMCU) annulled the result of the UCRFs initial MNP tender. There were several claims to the court and now
49
lawsuits are still in process. Also the technological process of interaction between CDB and telecommunication networks and telecommunication networks between operators is not approved yet. So
MNP introduction, intended to make the Ukrainian telecom market more competitive and transparent, was postponed to 2017.
In April 2016
LLC lifecell sold 811 towers to a subsidiary of Turkcell in Ukraine, Ukrtower LLC, and signed a tower lease agreement which allows lifecell to leaseback these assets.
Belarusian Telecom
On
July 29, 2008, Beltel Telekomunikasyon Hizmetleri A.S. (Beltel) signed a share purchase agreement to acquire an 80% stake in CJSC Belarusian Telecommunication Network (Belarusian Telecom), which provides
services using GSM and UMTS technologies, for a consideration of $500 million. On August 26, 2008, control of Belarusian Telecom was acquired from Belarus State Committee on Property and $300 million of the total consideration
was paid. An additional $100 million was paid in December 2009 and another $100 million was paid in December 2010. An additional payment of $100 million will be made to the seller when Belarusian Telecom records a
full-year positive net income for the first time. For more information, see Note 27 (Other
non-current
liabilities) to our Consolidated Financial Statements.
At December 31, 2016, Belarusian Telecom had 1.599 million registered subscribers, the majority of which were prepaid, Belarusian
Telecoms three-month active subscribers reached 1.214 million as of December 31, 2016 from 1.138 million as of December 31, 2015. Belarusian Telecom had 153 exclusive and 393
non-exclusive
sales points. At December 31, 2016, Belarusian Telecom operated 2G and 3G services in all cities with a population of more than 10,000, and provided 2G services on all principal intercity
highways and roads of Republic of Belarus, which corresponds to coverage of approximately 99,96% of the entire population of Belarus, or 97,7% geographical coverage.
In line with our strategic priority of improving our balance sheet structure, we have restructured the outstanding debt of Belarusian Telecom
in 2015. As part of the restructuring, Belarusian Telecoms total existing intra-group loans were converted into a subordinated loan, provided directly by Turkcell. Following the restructuring, Belarusian Telecoms outstanding debt is BYN
3.3 billion (equivalent to TRY 5.6 million as of December 31, 2016) owed to financial institutions and a 612 million subordinated loan (equivalent to TRY 2,271 million as of December 31, 2016) owed to Turkcell as
of December 31, 2016.
As of February 1, 2012, Mobile Number Portability was launched with a donor-initiated mechanism
where subscribers who want to port their numbers had to apply to their existing operator, which was in favor of the dominant market players. In April 2014, the mobile number portability procedure was revised to a recipient-initiated mechanism.
Popularity of the mobile number portability service has increased with the revision of the procedure. Belarusian Telecom has realized the highest
port-in
subscribers count and
net-add
through Number Portability in 2016 compared to the previous years.
In Belarus, lack of
pricing regulations in the wholesale and retail markets to prevent dominant operators abusive pricing practices continued to have an adverse impact on our business.
In Belarus, the only LTE license is owned by JLLC Belarusian Cloud Technologies (beCloud) and beCloud is the only infrastructure
provider for LTE services. All operators are expected to use beClouds infrastructure to provide LTE services to their customers. beClouds LTE infrastructure was only existing in Minsk during 2016 and they expanded their network in other
oblast in December 2016. Belarusian Telecom provides LTE services on beClouds infrastructure since August 2016.
Turkcell Kuzey Kibris
Kibris Mobile Telekomunikasyon Limited (Turkcell Kuzey Kibris), a 100% owned subsidiary of Turkcell, was established in 1999.
As of December 31, 2016, Turkcell Kuzey Kibris had 0.5 million registered subscribers.
On April 27, 2007, Turkcell
Kuzey Kibris signed a license agreement for the installation and operation of a digital, cellular and mobile telecommunication system with the Ministry of Communications and Public Works of the Turkish Republic of Northern Cyprus. The license
agreement became effective on August 1, 2007 and replaced the previous
GSM-Mobile
Telephony System Agreement dated March 25, 1999, which was based on revenue-sharing terms. The new license
agreement granted a GSM 900, GSM 1800 and IMT 2000/UMTS
50
license, for GSM 900 and GSM 1800 frequencies, while the usage of IMT 2000/UMTS frequency bands was subject to the fulfillment of certain conditions. The license agreement is valid for
18 years from the date of signing. The license fee was $30 million including VAT and financed by Turkcell Kuzey Kibris through internal and external funds.
On March 14, 2008, Turkcell Kuzey Kibris was awarded a 3G infrastructure license at a cost of $10 million including VAT, which was
paid at the end of March 2008.
In the third quarter of 2010, Turkcell Kuzey Kibris completed and began operating the radio
transmission (airlink) project providing direct international voice and data connection to the mainland. The project is the only direct connection in the Turkish Republic of Northern Cyprus, aside from the Telecommunication Authority.
In 2012, Turkcell Kuzey Kibris acquired Internet Service Provider and Infrastructure establishment and operation licenses. Turkcell Kuzey
Kibris applied for a right of way to major municipalities and the Ministry of Transportation (formerly known as Ministry of Transportation and Public Works which was separated into two authorities after the third quarter of 2015) in
order to establish a national fiber optic infrastructure. On January 24, 2014, a protocol between Turkcell Kuzey Kibris and the Ministry of Transportation was signed for the right of way for highway sides. Total fiber optic infrastructure
implementation reached 69 kilometers by the end of 2016.
The National Regulatory Authority started to decrease mobile termination
rates gradually in 2014 and the decreases in 2016 which is around 71% from 0.10 TL to 0.03 TL.
The Ministry of Transportation reduced the
call charges 41% for
off-net
calls as of January 1, 2015. These recent price regulations have a substantial adverse effect on our business. According to the requirements of Electronic Communications Law,
prepaid lines were registered. In addition, technical infrastructure was completed for IMEI registrations IMEI numbers have been registered and continue to be registered since early 2016.
In the end of 2016, for the first time in communication industry in the world, Turkcell Group and Turkish Republic of Northern Cyprus
lifecell, the new digital brand of Turkcell Kuzey Kibris, has transferred all terms of communication, voice and SMS, to its data-only digital world and launched a data -only package with digital services.
Turkcell Europe
Turkcell Europe GmbH
(Turkcell Europe) was founded by Turkcell in 2010 as a mobile virtual network provider (MVNO) providing service over the
T-Mobile
(Deutsche Telekom AG) network. Headquartered in Cologne,
Germany, Turkcell Europe commenced activity in March 2011.
Until the end of 2014, Turkcell Europe continued its operation as a MVNO
and offered Turkcells service quality across both Germany and Turkey not only to the people of Turkish origin living in Germany but also those who have close commercial contact with Turkey. Besides providing advantageous offers to those who
call Turkey from Germany, Turkcell Europe always aimed to provide its customers in Turkey and Germany with a unique user experience. As of December 31, 2016, Turkcell Europe had 0,3 million registered subscribers.
In order to increase the efficiency of our operations in Germany, we made changes to the business model prior to the termination of the
contract with Deutsche Telekom AG, which occurred in August 2014. The wholesale traffic purchase agreement, signed between Turkcells subsidiary Turkcell Europe GmbH operating in Germany and Deutsche Telekom for five years
in 2010, has been modified to reflect the shift in business model to a marketing partnership. The new agreement between our company and a subsidiary of Deutsche Telekom was signed on August 27, 2014. The transfer of Turkcell Europe
subscribers and operations to Deutsche Telekoms subsidiary was executed on January 15, 2015. The Marketing Partnership agreement is valid until January 15, 2018. Turkcell and Deutsche Telekom has a right to terminate or renew the
Marketing Partnership after January 15, 2018.
Financell
Financell B.V. (Financell) is incorporated under the laws of The Netherlands and has its registered address in The Netherlands. It
is established as an intermediate financing company that is wholly owned by Turkcell. Financell will borrow funds from third party lenders with or without a Turkcell guarantee to fund other Turkcell subsidiaries. The Board of Directors of Turkcell
resolved to liquidate Financell on December 21, 2016.
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Turkcell Global Bilgi
On October 1, 1999, we established Global Bilgi Pazarlama Danisma ve Cagri Servisi Hizmetleri A.S. (Turkcell Global Bilgi) in
order to provide telemarketing, telesales, and call center services, particularly for Turkcell Group. In 2005, Turkcell Global Bilgi completed its transition from call center to contact center as Turkcell Global Bilgi started to manage customer
contacts at every channel. Since then, in addition to providing services to Turkcell, Turkcell Global Bilgi started offering customer care services to companies in finance, retail, energy, public sector and the airline industry. In 2016, Turkcell
Global Bilgi announced its presence as a Customer Experience Solution Center. By completing its business model transition from Customer Care to Customer Experience, Turkcell Global Bilgi started to analyze customer experiences deeper and
gained a vast experience. As of December 31, 2016, Turkcell Global Bilgi employed 11,197 employees, of whom approximately 62% provide us with customer care and retention services, around 31% serve customers of other clients while the
remainder work as administrative personnel. We own 100% of Turkcell Global Bilgi.
Turkcell Global Bilgi has owned a 100% share of Global
Bilgi LLC since 2008, which operates in Ukraine and provides telemarketing, telesales and call center services. Global Bilgi LLC launched a branch office in Russia in April 2013, in order to maintain a presence in the Russian market by
increasing business relations and development activities with current and potential customers.
Turkcell Global Bilgi has owned a 99%
share of Global Bilgi FLLC since 2009, which was operating in Belarus to provide call center services. As of October 9, 2014, the liquidation process was finalized for Global Bilgi FLLC, which solely served our subsidiary Belarusian Telecom.
Belarusian Telecom continues to perform call center operations
in-house.
Inteltek
Inteltek Internet Teknoloji Yatirim ve Danismanlik Ticaret A.S. (Inteltek) offers information and entertainment services.
Currently, Turkcell holds 55% of Inteltek through its wholly owned subsidiary Turktell Bilisim Servisleri A.S. (Turktell), while Intralot S.A. Integrated Lottery System and Services, a Greek company, holds 20% and Intralot Iberia
Holdings S.A., a Spanish company, holds 25%.
Intelteks business is currently operated under a contract entered into on
August 29, 2008 with Spor Toto Teskilati A.S. (Spor Toto). The current contract is based on specific Turkish legislation relating to gaming enacted in 2008 and was entered into following numerous legal challenges to
prior contracts. Under the current contract, Inteltek runs the sport betting business, iddaa, for a period of 10 years, effective as of March 1, 2009 and superseding a prior agreement. No assurance can be given that we will be
able to renew this agreement on acceptable terms when it expires. Under this contract, Inteltek guaranteed a TRY 1,500 million turnover for the first year of the contract and has given similar guarantees for future years. The
guaranteed turnover for the following years will be computed using producer price indices. Inteltek shall pay the guaranteed turnover difference (after deducting commission income) to Spor Toto if actual turnover is below guaranteed
turnover. To date, actual turnover has exceeded that amount. In addition to the foregoing, Inteltek signed a mobile betting dealer agreement with Spor Toto on January 12, 2010, which gives it the right to operate 1,000 mobile
terminals.
In the context of evaluating investment opportunities in neighboring countries, Azerinteltek Closed Joint Stock
Company (Azerinteltek) was incorporated on January 19, 2010 in Azerbaijan and is 51% owned by Inteltek. Azerinteltek received authorization from the Ministry of Youth and Sport of the Republic of Azerbaijan and signed the
Agreement with Azeridmanservis Limited Liability Company set under the Ministry of Youth and Sport of the Republic of Azerbaijan to organize, operate, manage and develop the fixed-odds and parimutuel sports betting business in Azerbaijan for a
period of 10 years. Azerinteltek started its operations, with the brand name Topaz, on January 18, 2011 and reached 476 agents as of December 31, 2016. Since January 1, 2013, Azerinteltek was
authorized for the sales of lottery tickets as a main distributor by Azerlotereya.
Inteltek is the domestic market leader and is ranked
among the most prominent operators in the international entertainment sector. Inteltek intends to continue to explore business opportunities both in Turkey and abroad in information and entertainment, or adjacent businesses.
According to resolution of Extraordinary General Assembly Meeting of Inteltek held on March 24, 2016, the shareholders resolved a capital
decrease in the amount of TRY 20 million, reaching to TRY 10 million. The payment to the shareholders was executed on June 30, 2016.
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Turkcell Superonline
Superonline Iletisim Hizmetleri A.S. (Turkcell Superonline) has a Fixed Telephony Services authorization, which allows the
company to provide call origination and termination for consumers and corporations, as well as wholesale voice carrying services. It also has authorization to provide satellite communication services, infrastructure operating services, internet
services and wired broadcasting services, and mobile virtual network operating services. Currently, the company carries the majority of Turkcells traffic, previously carried by Turk Telekom (the incumbent operator). Turkcell Superonline was
founded in 2009 through the merger of our subsidiary Tellcom with the Superonline business acquired from the Cukurova Group.
Established to be an innovative telecom service operator and with its extensive international connectivity, Turkcell Superonline offers its
international and national clients wholesale voice termination, international leased data lines, internet access, telehouse and infrastructure services. Furthermore, Turkcell Superonline is in the retail broadband market, bringing fiber optics to
residences. Turkcell Superonline provides fast communication technology with its own fiber optic infrastructure in Turkey and provides telecommunication solutions to individuals and corporations in the areas of voice, data and TV.
Turkcell Superonline is a telecom operator providing fixed network communication solutions to telecom operators, corporations and households
in the areas of data, voice and video. Bringing one of the worlds fastest internet services to Turkey through cooperation with major international operators, we carry on investing in order to transform the Silk Road into a
Fiber Road by expanding our own infrastructure across Turkey with a fiber network stretching to every corner of the country. We believe that the group synergy arising from being a 100% subsidiary of Turkcell Group, along with our top
quality services and our stated goals above sets Turkcell Superonline as a worthy candidate to become the most preferred service provider of choice.
We believe that Turkcell Superonline differentiates itself through its steadfast commitment to the quality of after-sale services. Turkcell
Superonline supplies corporations with industry-leading service-level agreements utilizing its professional technical support personnel and highly qualified team of consultants. Turkcell Superonline has been awarded the ISO 9001:2008 Quality
Management System Certificate from Bureau Veritas. Turkcell Superonline aims to become one of the leading innovative telecommunications operators in Turkey and it intends to continue to seize opportunities in the internet and
telecommunications markets.
Turkcell Superonline won the tender of BOTAS, Turkeys state-owned pipeline company, for the
indefeasible right to use the capacity of the fiber optic cables already installed by BOTAS for 15 years in 2009, including the right to install additional fiber optic cables and the right to use the capacity of these fiber optic cables during
the same period. This transaction has been considered as a finance lease as the lease term is for the major part of the remaining useful life of the fiber optic cables already installed by BOTAS and Turkcell Superonline made a significant
investment during the initial period of the lease agreement which is an indicator that the transaction is a finance lease. The recognized cost of the indefeasible right of use as of December 31, 2016 is TRY 46.0 million
(December 31, 2015: TRY 42.1 million).
Turkcell Superonline began to provide 1000 Mbps service to homes in
May 2011 for the first time in Turkey in line with the Turkcell Groups strategy to provide
state-of-the-art
technology for its customers with
top-quality
service. Turkcell Superonline has rendered Turkey as one of the first five countries in the world where a 1000 Mbps connection is provided to homes
thanks to this service option. Turkcell Superonline is the fiber market leader and exceeded 1 million fiber customers as of December 31, 2016.
On August 12, 2011, Turkcell Superonline signed a share purchase agreement to acquire a 100% stake in Global Iletisim, which is
specialized in providing internet and telecommunications services. In November 2011, the control over Global Iletisim was acquired from Yildiz Holding A.S. for a consideration of TRY(0.8) million. Turkcell Superonline and Global Iletisim
merged on March 30, 2012.
On March 7, 2013, Turkcell Superonline signed a share purchase agreement to acquire a 100%
stake in Deksarnet Telekomunikasyon A.S. (Deksarnet) which is an affiliate of Vestel Elektronik San. ve Tic. A.S. Group. In July 2013, the control over Deksarnet was acquired from Vestel Elektronik San. ve Tic. A.S. Group for a
consideration of TRY 3.4 million. Turkcell Superonline and Deksarnet merged on December 3, 2013.
On
January 31, 2014, Turkcell Superonline signed a share purchase agreement to acquire a 100% stake in Metronet Iletisim Teknoloji A.S. (Metronet). In April 2014, the control over Metronet was acquired from Es
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Mali Yatirim ve Danismanlik A.S. for a consideration of TRY 27 million. Turkcell Superonline and Metronet merged on July 4, 2014. With this acquisition, Turkcell Superonlines
fiber
in-city
coverage increased to 14 cities, up from the existing 12.
As of
December 31, 2016, Turkcell Superonline has 37,154 km of fiber backbone covering 79 major cities in Turkey and has 11 border crossings. Turkcell Superonline has fiber
in-city
coverage in 18 cities
and increased its homepasses to around 2.7 million as of December 31, 2016 from around 2.4 million a year ago. We have five border crossings to Europe, offering various diversity options to important European cities through
protected and completely diverse routes. With our stable fiber infrastructure and six border crossings to the East, we offer capacity services through Middle-East, CIS and Asia. Our next generation network designed over this strong infrastructure
enables us to deliver high quality solutions to telecom operators, multinational and national private corporations and the governmental institutions.
With the target of transforming Silk Road into Fiber Road, Turkcell Superonline has been taking important steps to develop İstanbul into
the worlds newest Internet base due to its geostrategic location. Accordingly, the company provides a bridge between east and west, which supplies a continuous connection with the partnerships with the
Tier-1
operators and strategic partners between Asia, the Middle East and Europe such as RCN (Regional Cable Network). Today, we provide telecom services to more than 70 international operators including
Tier-1
companies. Currently, we carry more than 3.5 Terabits of international traffic.
Turkcell
Superonline aims to continue to invest in and expand its own fiber optic network and further utilize the group synergy created with Turkcell. The Company intends to continue to take advantage of business opportunities within the broadband
industry in 2017.
Turkcell Superonline merged with Turkcell Interaktif Dijital Platform Icerik Hizmetleri A.S. on December 28,
2016 (Turkcell Interaktif). Following the merger, Turkcell Interaktif was deregistered from Istanbul Trade Registry.
Global Tower
Kule Hizmet ve İsletmecilik A.S., (Global Tower) was established in 2006 as a 100% subsidiary of Turkcell and commenced its
operations in 2007 to provide infrastructure management by leasing places on towers to private and public entities and institutions. It is the first and only tower company in Turkey and fifth largest tower company in Europe. In addition to Turkey,
it has operations in Ukraine, Belarus and the Turkish Republic of Northern Cyprus. Today, it serves not only Mobile Network Operators (MNO) but also broadcasting, ISPs, energy, public institutions and other related industries. Its 100%
owned subsidiary in Ukraine, UkrTower LLC, was founded in 2009 and its 100% owned subsidiary in Belarus, Beltower LLC, was founded in 2016.
Global Tower operates a unique portfolio of more than 10,000 towers, 8,000 of which are located in Turkey. In addition to this tower
portfolio, it also provides service through over 100 mobile towers. Global Tower provides fast and high-quality service to its customers in collaboration with its business partners.
In April 2016, UkrTower, a 100% subsidiary of Global Tower acquired 811 towers from Lifecell, increasing its tower portfolio in Ukraine to
1,201 (including seven mobile tower units and 14 DAS
(in-building
systems), and excluding 36 dormant towers in the Crimea region). In addition, in Belarus, on October 3, 2016, Global Tower executed a
right of use agreement with Belarusian Telecom, for the right to use regarding 767 towers among the 830 towers owned by Belarusian Telecom. The negotiations for the remaining towers are still ongoing. An assessment processes for a potential sale and
lease-back arrangement relating to the towers in Belarus in currently ongoing. In Northern Cyprus, Global Tower executed an agreement with Kibris Telekom for a
right-of-use
arrangement relating to 115 towers owned by Kibris Telekom.
In Turkey, Global Tower manages the processes of renting, maintaining and installing towers in 11 structured regions with its 5 solution
partnerships. With this structure, the distance between any two service points in Turkey is less than 90 km.
Global Tower helps customers
expand their network,
peer-to-peer
telecommunications and it provides broadcasting field infrastructure solutions, turnkey setup services and professional
operation-maintenance services. With its project management, field rental, construction works, telecommunications equipment setup and
ready-for
use field delivery solutions, it helps private and public
institutions reach more customers.
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Global Towers wide product range consists of:
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Shared infrastructure services in tower/rooftop/in house fields
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TV-Radio
infrastructure solutions
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E2E and wind power infrastructure solutions
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M2M / Scada / Telemetry Infrastructure Solutions
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Mini Data Centre Infrastructure Solutions
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Acclimatized System Room Solutions
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Energy infrastructure solutions
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Hybrid Systems Solutions (Solar / Wind)
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Infrastructure Maintenance and Operation Services
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Field Acquisition and Contract Management Services
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Beltower, which is 100% subsidiary of
Global Tower has been established in Belarus and a right of use agreement has been signed with Belarusian Telecom.
The Turkcell Board of
Directors decided to initiate an initial public offering (IPO) of Global Towers shares in June 2016. However, due to adverse macroeconomic conditions in the markets, the IPO has been postponed.
Turkcell Teknoloji
Turkcell Teknoloji
Arastirma ve Gelistirme A.S (Turkcell Teknoloji), a wholly owned subsidiary of Turkcell, commenced operations in 2007 in the TUBITAK Marmara Research Center Technological Free Zone in Kocaeli, Turkey. In 2015, Turkcell
Teknoloji consolidated its operations in Kucukyali Technology Plaza, Maltepe, Istanbul, Turkey. Turkcell Teknolojis new R&D center employs more than 700 researchers (excluding part-time employees) who have been accredited by the
Ministry of Science, Technology and Industry. Turkcell Teknolojis established team of experts develops a wide range of convenient and reliable solutions with innovative roadmaps. Through integrated intelligence and high-performance core
capabilities, (Big Data Analytics, SIM, Network, IoT), Turkcell Teknolojis comprehensive portfolio addresses the following domains: SIM asset and services management, location-based services, new generation value-added services, roaming
solutions, big data processing, business intelligence applications, CRM solutions, sales force solutions, network management, mobile finance, terminal applications, cloud solutions, mobile marketing, internet of things (IOT), revenue management
solutions and campaign management solutions.
Turkcell Teknoloji has been continuing to export technology and software to CIS, Europe,
Middle East and Africa. The Turkcell Teknoloji Campaign Management System is deployed and used in five countries and Roaming Solutions are used in 10 countries. In 2016, Turkcell continued to expand its customer base, which are spread out in 13
countries, and looked for the new opportunities to implement its product catalogue with newly added products.
To ensure a permanent
competitive edge and value for its solutions, Turkcell Teknoloji cooperates with a wide network of national and international R&D companies, universities and research centers and plays an active role in international R&D programs. With the
goal of being Turkeys leading R&D and innovation base, Turkcell Teknoloji demonstrates the value it attached to innovation with its increasing number of patents each year. In 2016, the Turkcell Teknoloji R&D Center submitted over 275
new national and 23 international patent applications. As of December 31, 2016, Turkcell Teknoloji has 788 national and 79 international patents applications and 194 granted patents. Turkcell Teknolojis IPR performance is among the top
three in Turkey and it has over 37 TUBITAK (The Scientific and Technological Research Council of Turkey) supported projects, of which 12 are currently running.
Turkcell Finansman A.S.
Turkcell
Finansman A.S. (Turkcell Finansman), a wholly owned subsidiary of Turkcell, was established on October 22, 2015 with the approval of the Banking Regulation and Supervision Agency
(BRSA-the
55
financial institutions regulator in Turkey) in order to provide financial solutions to its customers such as consumer loans. The company has commenced operations in February 2016 after receiving
BRSAs operational permission.
Turkcell Finansman was launched nationwide in March 2016 in order to provide effective financing
solutions to its customers with a prudent risk management. To ensure a permanent competitive edge and value for its solutions, Turkcell Finansman cooperates with a wide network of Turkcell
point-of-sales.
To finance its operations, Turkcell Finansmans first borrowing was made on
May 2016. In December 2016, it issued its first debt security, a 174 day commercial paper with a nominal amount of TRY 250 million and on February 27, 2017, Turkcell Finansman issued 179 day commercial paper amounting TRY 150 million.
Fitch Ratings has assigned Turkcell Finansman A.S (TFS) BB+ Foreign and Local Currency Long-Term Issuer Default Ratings (IDRs) and AA(tur) National Long-Term Rating. In order to diversify its borrowing portfolio, Turkcell
Finansman will also resort to other funding alternatives. It has applied to Capital Markets Board of Turkey (CMB) to issue asset-backed securities for up to TRY 100 million.
Turkcell Finansmans number of customers reached 1.7 million as of December 2016. As of
year-end
2016, TRY 2.5 billion of consumer loans had been made.
Turkcell Odeme ve Elektronik Para
Hizmetleri A.S.
Turkcell Odeme ve Elektronik Para Hizmetleri A.S. became operational as of March 2015 to create a convenient payment
solution for users and to offer them a streamlined shopping experience under the brand name Paycell.
In August 2016 Odeme ve
Elektronik Para Hizmetleri A.S has acquired a Payment Service Provider License from the BRSA and became the first MNO subsidiary having this license in Turkey. With its new brand Paycell, Turkcell expanded its merchant network and reached over 2,000
merchants by implementing easy and secure payment methods to new areas such as mobile app stores, restaurant chains, parking lots, transportation services, physical goods and airport fast track services.
Lifecell Ventures
Lifecell Ventures
Cooperatief U.A. (formerly named Beltur Cooperatief U.A.) is incorporated under the laws of The Netherlands and has its registered address in The Netherlands. The main objective of the company is to provide, manage, sell or resell any kind of
communication services regardless of the media or technology upon which such services are provided and to own, provide, develop, or operate any related software for providing such communication services. Its main mission is to focus on providing
over-the-top
(OTT) services globally, growing existing Turkcell Groups value added services and making strategic alliances. Lifecell Ventures will provide all types of
communication services and cooperates with a wide network of national and international companies in order to provide cutting edge OTT solutions with real experience of connectivity to their customers.
In line with Turkcell Groups strategic priority of improving our business in both international and domestic markets and increasing our
regional and global relevance through OTT products and services, Lifecell Ventures is responsible for delivering global OTT services and expanding Turkcell Groups footprint by launching new offerings, accelerating the companys owned OTT
activities, growing current services and making strategic alliances.
As of December 31, 2016, Turkcells integrated
communication application BiP, which reached 11 million downloads globally, has started to be listed as a product of Lifecell Ventures Cooperatief U.A. in the application markets.
Turkcell Satis ve Dagitim Hizmetleri A.S.
Turkcell Satis ve Dagitim Hizmetleri AS (Turkcell Satis) offers unique experience to their customers and sell telecommunication and
IT products through flagship and also provide wide variety of products via website
www.turkcell.com.tr
. In 2016 Turkcell Satis started to sell equipment to other entities as corporate sales. In addition, since Turkcell Satis is experienced in
the sector, it also acts as an intermediary between producer and distributors to support the determination of products, pricing, amount to be sold, sales support components and management of their inventory.
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Assets Held for Sale
Fintur
Turkcell holds a 41.45%
stake in Fintur, which holds interests in mobile operations in Azerbaijan, Georgia, Kazakhstan and Moldova.
Telia Company, which is one
of our major shareholders and also our partner in Fintur through a 58.55% stake, announced on September 17, 2015 that it had initiated a process in relation to its Eurasian assets with the ultimate aim of a complete exit. In line with our
growth strategy in the region, and as the minority shareholder in Fintur (which includes assets in Kazakhstan, Azerbaijan, Georgia and Moldova), on February 26, 2016, we submitted a binding offer for the remaining 58.55% stake of Sonera Holding
B.V. in Fintur that we do not own and Telia Companys 24% direct stake in Kcell operating in Kazakhstan. However, the negotiations were inconclusive. Following an assessment of our strategic options regarding our stake, we have announced our
intention to exit from jurisdictions in which Fintur operates and initiated an active program to locate a buyer for our stake. We have classified Fintur as held for sale and reported as discontinued operations.
As of March 2017, Fintur companies include Azercell, Geocell, Kcell and Moldcell.
Equity Accounted Investments
A-Tel
On August 9, 2006, Turkcell acquired 50% of
A-Tels shares.
A-Tel
was a joint venture. Our whole stake in
A-Tel
was sold to Bereket Holding A.S. (formerly known as
Bilgin Holding) for a consideration of TRY 31 million in 2014.
X. Potential Investments
Our efforts to selectively seek and evaluate new investment opportunities continue. These opportunities may include the purchase of new
licenses and the acquisition of existing companies as well as alternative business models such as management contracts, marketing partnerships or other forms of cooperation both inside and outside of Turkey, focusing on communications, technology
and adjacent and new business opportunities. In addition, we may provide services in related areas and also consider investing or increasing our investments in business areas outside of the scope of our core business. Our international expansion
strategy focuses on key emerging markets, mainly in the C.I.S. Region, Eastern Europe, the Balkans, the Middle East and Africa. Furthermore, we may evaluate expanding into other Western European countries where there is a sizeable Turkish community
through wholesale partnerships or alternative cooperative business models.
Our M&A strategy is based on evaluating opportunities in
markets where there is cultural and geographical alignment, a balanced portfolio of fixed and mobile infrastructure and EBITDA contribution to Turkcell.
Turkcell has classified Fintur as held for sale and reported as discontinued operations as of October 1, 2016. The Group is committed to
plan to exit from Fintur.
XI. Disclosure Pursuant to Section 219 of the Iran Threat Reduction and Syria Human Rights Act
of 2012 (ITRA)
Based on our information and the information provided to us by our affiliates, as of the date of this annual
report, we believe that certain of our business activities in Iran in 2016, and the business activities of certain of our affiliates, are subject to disclosure pursuant to ITRA Section 219.
During the year ended December 31, 2016, Turkcell and lifecell had international roaming relationships with the following companies
in Iran and Syria: MTN Irancell, Taliya Iran, KIFZO and Rightel and Syriatel and MTN Syria. During the year ended December 31, 2016, Turkcell and lifecell had gross revenues of approximately TRY 847,500 attributable to these
agreements. Turkcell has developed an OTT product called BiP which is available for download online for free. The Company believes that there have been downloads from within Iran, which have generated no revenue or profits.
Turkcell has voice interconnection agreements with Tadbir Ertebatat-E-Sigma (Sigma LLC). During the year ended
December 31, 2016, gross revenues attributable to were approximately TRY 20 million.
57
Turkcell Superonline provided Transit IP and leased line services through network interface
agreements with Telecom Infrastructure Company of Iran (TIC). During the year ended December 31, 2016, gross revenues attributable to these agreements were approximately TRY 9.1 million. Furthermore, Turkcell Superonline has a
business relationship with Teleka Maedeh Co. (Telecom Idea) based in Iran. For the year 2016 the services received from this company generated no revenues.
We have made enquiries of our major shareholders regarding activities in Iran and Syria. TeliaSonera has also informed us that TeliaSonera
Region Europe has bilateral roaming agreements with MCI Iran, TCI Mobile Company of Iran, MTN Irancell, KIFZO, Rightel Iran and MTN Syria, Syriatel. During the year ended December 31, 2016, TeliaSonera Region Europe had gross revenues from
these relationships that were reported to us of approximately 34,370.
Furthermore, Telia Carrier AB of Sweden provides IP Transit
Services via ports located outside of Iran pursuant to a license issued by the Office of Foreign Asset Control, U.S. Department of Treasury, and provides IP Transit Services (i.e., wholesale Internet access) to and exchanges international telephony
traffic with the TIC. During the year ended December 31, 2016, gross revenues and net profits attributable to these business relationships were approximately 273,950 and 172,500, respectively.
TeliaSonera has also informed us that certain Fintur companies had revenues under roaming agreements in Iran in 2016 with the following GSM
operators: Mobile Company of Iran (MCI), MTN Irancell, Taliya Iran, Telecommunication kish Company (IRNKI), Rafsanjan Industrial Complex (Coop) (IRNRI), Rightel, MTN Syria and Syriatel. During the year ended
December 31, 2016, revenue and net profits reported to us by the Fintur companies were of approximately $138,337.47 and $59,145.11, respectively. In addition, during the year ended December 31, 2016, we understand that Tcell
(Tajikistan) and Ucell (Uzbekistan) had gross revenues totaling approximately $13,656.37 and net profits of approximately $13,225.97.
Although it is difficult to do with a reasonable degree of certainty, we have concluded that our Iranian business partners described in this
section may be owned or controlled indirectly by the Government of Iran. However, to our knowledge, none of the services provided by Turkcell and our affiliates in Iran described in this section have been used by the Government of Iran to
commit serious human rights abuses against the people of Iran. Furthermore, we understand that the U.S. Department of the Treasurys Office of Foreign Assets Control has issued a general license authorizing U.S. persons to engage in certain of
the activities described in this section. We, and our affiliates, intend to continue the activities described in this section in 2017.
XII.
Regulation of the Turkish Telecommunications Industry
a.
Overview
All telecommunications activity in Turkey is regulated by the ICTA. The Electronic Communications Law No. 5809 (the Electronic
Communications Law), which came into force on November 10, 2008, is the principal law governing telecommunications activity in Turkey. The Electronic Communications Law was published to correspond to the rapidly-evolving Turkish
telecommunications industry, and all secondary regulations have been updated to be in accordance with this law. The duties of the ICTA, which may be exercised in a manner that is adverse to our operations and our financial results, include
those described below.
b.
ICTA
The ICTA has the authority to grant licenses and set fees in the electronic telecommunications industry.
According to Article 8 of the Electronic Communications Law, electronic communications services are rendered and/or established (as
in the case of an electronic communications network or infrastructure) and operated following the authorization made by the ICTA. Authorization is granted either through notification made in accordance with the principles and procedures
determined by the ICTA, in cases where scarce resource allocation is not necessary, or by the granting of usage rights, in cases where scarce resource allocation is necessary (allocation of frequency, satellite position, etc.). Under the
Electronic Communications Law, usage rights may be granted for up to 25 years; however, there is no clause relating to the term of notification. According to the Electronic Communications Law, the principles and procedures relating to the
notification and granting of usage rights shall be determined by the ICTA through secondary regulations.
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On the other hand, in cases where the quantity of rights of use is limited,
Section 9-6(a) of
the Electronic Communications Law allows the Ministry of Transport, Maritime Affairs and Communications to determine the criteria, such as (i) the authorization policy regarding
electronic communications services which cover the assignment of satellite position and frequency band on a national scale and which need to be operated by a limited number of operators, (ii) the starting date of the service, (iii) the
duration of the authorization and the number of operators to serve. While the criteria are determined by the Ministry of Transport, Maritime Affairs and Communications, the authorization is still granted by the ICTA.
Under Article 51 of the Electronic Communications Law, the ICTA was authorized to determine the principles and procedures related to the
process of personal data and protection of privacy and has published Regulations on the Protection of Privacy and Processing of Personal Data. With its decision rendered on April 9, 2014 and published in the Official Gazette on
July 26, 2014, the Turkish Constitutional Court decided that Article 51 of the Electronic Communications Law is a violation of Article 20(3) of the Constitution, which stipulates data protection as a constitutional measure and that
the measures should be regulated by the laws and therefore annulled the aforementioned provision (Article 51). The Article 51 of the Electronic Communications Law, which was repealed by Turkish Constitutional Court, was amended and came into
force on April 15, 2015. In the amended Article 51, the main principles of recording and sharing subscribers personal data are defined in general and ICTA is authorized again to determine the procedures and principles related to the
process of personal data and protection of privacy; however such regulation has not been published so far.
The Electronic Communications
Law establishes legal principles and broad policy lines that the ICTA must follow, some of which are stated below:
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Creation and protection of a free and efficient competitive environment.
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Protection of consumer rights and interests.
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Protection of the objectives of development plans and Government programs as well as the strategies and policies set by the Ministry.
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Promotion of implementations that ensure that everyone can benefit from electronic communications networks and services.
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Ensuring
non-discrimination
among subscribers, users and operators under fair conditions.
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Ensuring the conformity of electronic communications systems to international norms.
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Protection of information safety and communication confidentiality.
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The Electronic
Communications Law also specifies general rules and principles relating to interconnection between operators. Agreements for interconnection are publicly available, but precautions are taken by the ICTA to protect commercial secrets of the
parties.
The law entitled Universal Services and Amending Some Laws, Law No. 5369, determines the procedures and principles
governing the provision and execution of universal service and the procedures and the rules relating to the fulfillment of universal services in the electronic communications sector, a universal public service that is financially difficult for
operators to provide (and performance of a universal service obligation in the electronic communications sector). In accordance with Law No. 5369, the scope of universal services is determined periodically by the Council of Ministers, which
will not exceed three years.
The legislation designates the following as universal services: fixed-line telephony services, public
pay telephones, telephone directory services to be provided in printed or electronic environments, emergency call services, internet services, passenger services to residential areas where access is provided by sea and sea communication and
sailing safety communication services.
This law mandates that designated operators must provide universal services and the General
Directorate of Communication can demand that operators provide universal services on a national and/or geographical basis. Turk Telekomunikasyon A.S. and the GSM operators are currently designated as universal services providers.
The Cabinet of Ministers Decision No. 27984 and dated July 4, 2011 allowed the use of the universal service fund to extend the
mobile GSM network coverage listed in the annex of the decision to uncovered areas with a population of 500 or less. On February 13, 2013, we were appointed as universal service provider after a tender process and the related contract
was signed on February 20, 2013. Under the aforementioned contract,
59
Turkcell duly carried out its undertakings for installing sufficient infrastructure to cover 1,799 rural locations and the investment and operating expenses are compensated by the universal
service fund of the Ministry of Transport, Maritime Affairs and Communications. This contract was recently renewed until December 31, 2018 31.12.2018 and to add mobile broadband services to the existing infrastructure providing GSM
services under Universal Service Law and to operate the new and existing networks together.
The Electronic Communications Law also
specifies general rules and principles relating to tariffs. Pursuant to the Electronic Communications Law, operators may freely determine the tariffs they apply in compliance with the relevant legislation and the ICTA arrangements. In the event
of determination of the significant market power of the operator, the ICTA may determine the method of the approval, tracking and auditing of the tariffs. It may also determine the lower and upper limit of the tariffs and principles and procedures
of the application of the same.
The Electronic Communications Law provides basic guidelines for the tariffs and pricing and thus leaves
the detailed rules and enforcement to the ICTA. According to the law:
(1) The tariff may be determined as one or more
subscription fees, fixed fees, call charges, line rentals, and similar fee items.
(2) Tariffs to be imposed in return for providing
any kind of electronic communications services shall be subject to the following provisions:
(a) Operators shall freely determine
the tariffs under their possession, provided that they comply with the regulations of the ICTA and the relevant legislation.
(b) If an operator is designated as having significant market power in the relevant market, the ICTA shall be entitled to determine the
procedures regarding the approval, monitoring and supervision of tariffs as well as the highest and lowest limits of the tariffs and the procedures and principles for the implementation thereof.
(c) If an operator is designated as having significant market power in the relevant market, the ICTA shall be entitled to make the
necessary arrangements to prevent anti-competitive tariffs such as price squeezing and predatory pricing and to supervise the implementation thereof.
(3) Procedures and principles pertaining to the implementation of this article, submission of tariffs to the ICTA and publishing and
announcing them to the public shall be determined by the ICTA.
According to this regulation, the ICTA may intervene in the structure of
our tariffs or may impose certain criteria relating to the revision of our tariffs. Pursuant to its decision dated December, 2005, the ICTA designated Turkcell as having Significant Market Power in the Mobile Access Call
Origination Market while all three operators were designated as having Significant Market Power in Mobile Call Termination Market. As a result of the significant market power designation in the Mobile Access and Call
Origination Market, our Company is obliged to provide access and call origination services to other operators such as MVNOs and Directory Services Operators on a cost-based basis, while competitors can set their prices freely on
commercial basis. Being an operator designated as having Significant Market Power in the Mobile Access and Call Origination Market may have the effect of reducing the rates that we can charge other operators, such as MVNOs, which would have a
material adverse effect on our business and results of operations. We cannot estimate the impact of such designation as there are currently no MVNOs in the market. Based on the ICTAs market analysis for the 2012-2015 period, Turkcell was
designated as the only operator with Significant Market Power in the Mobile Access and Call Origination Market. Currently the Mobile Call Termination Market and Mobile Access and the Call Origination
Market are being analyzed by the ICTA. Upon the renewal of market analyses, operators having the Significant Market Power will be determined. Public consultation documents regarding Mobile Market Analyses were published at the end of 2016 and
are expected to be finalized within the first quarter of 2017.
c.
Regulation
on Quality of
Service in the Electronic Communications Sector
The ICTA abolished the Regulation On Quality of Service (issued in
2005), and published a new Regulation On Quality of Service in the Electronic Communications Sector, effective as of December 31, 2011 and applicable to all operators that provide service to end users, which sets out the procedures
and principles to control the conformity of the services of operators. Mobile telephone operators are required to meet
60
new service quality requirements and submit a report based on these requirements every three months to the ICTA. Additional requirements for service quality must be fulfilled. If the
operators fail to reach these requirements more than once, this may result in the imposition of penalties. The results of quality measurements can also be made publicly available.
d.
Regulation
on Administrative Fines, Sanctions and Precautions in the Electronic Communications
Sector
The ICTA abolished the Regulation on Administrative Fines to be imposed on the operators (issued in
2004) and published a new Regulation on Administrative Fines, Sanctions and Precautions to be imposed on operators, effective as of February 15, 2014. The ICTA retains the right to impose fines in the event an operator submits
incorrect or misleading documents or fails to submit documents as requested by the ICTA; does not submit such documents in a timely manner; does not permit inspection or audits to be made by the ICTA; uses unpermitted equipment or equipment not
complying with standards or alters technical features of equipment; or does not pay fees arising from its use of licenses and frequencies; does not meet the regulations regarding numbering, number portability, access and interconnection,
end-user
tariffs, consumer rights, data protection, national security and public order, service quality and such or does not comply with the provisions of license agreements, telecommunications licenses and general
authorizations or the legislation. The ICTA is authorized to impose sanctions and precautions as well as administrative fines.
e.
Regulation
on Authorization regarding the Electronic Communications Sector
In 2009, the ICTA published the Regulation on
Authorization regarding the Electronic Communications Sector, which determines the principles and procedures for the authorization of the companies that seek to provide electronic communication services and/or to install or operate electronic
communications networks or infrastructure. In 2016, there have been major amendments to aforementioned Regulation. According to the amendments:
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1.
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The operators authorized with the limited usage right authorization may sell devices, make installations, carry out maintenance or give consultation if its related to or necessary for its field of activity. As a
result of this amendment, Turkcell will be able to sell devices in relation with electronic communication services.
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2.
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The companies which apply to ICTA to be authorized should have paid the minimum amount of paid capital set by ICTA. The operators authorized before the amendment of the Regulation are also liable to meet this condition.
According to ICTA, the operators authorized to provide Public Access Mobile Radio Service should have minimum paid capital amounting to TRY 250.000 and the operators granted with other authorization types should have minimum paid capital amounting
to TRY 1.000.000.
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3.
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All operators should have the consent of ICTA before the transfer, acquisition or any other transaction regarding 10% or more of their shares. The operators authorized with limited usage right should also notify ICTA
within two months at the latest in case of a transfer, acquisition or any other transaction of their shares up to 10%.
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4.
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The operators should provide free call center services, which was not an obligation in the former Regulation.
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5.
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The operators should keep the traffic data of their customers for two years, which was set at one year in the former Regulation.
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6.
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In case of an amendment to the documents regarding the employees of the operators (including employee list) which are submitted previously to ICTA, the operators are liable to notify ICTA of the amendments.
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7.
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ICTA is entitled to decline the applications of authorization and inspect the operators to confirm the accuracy of the information and documents submitted during the application of authorization.
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In addition to the amendments of the abovementioned Regulation, the ICTA decision on Procedures and Principles Regarding the Usage of Caller
Line Identification (CLI) has been published and the liabilities of the operators have been increased.
f.
Regulation
on Mobile Number
Portability (MNP)
Pursuant to Article 32 of the Electronic Communications Law, operators are required to supply operator number portability.
61
MNP allows subscribers to keep their existing telephone number when changing their
telephone operator, their physical location or current service plan. These regulations became operational in the fourth quarter of 2008. Since we believe the MNP regulations conflict with our rights under our license agreement,
without due compensation, we filed a lawsuit in 2007 for the cancellation of the MNP regulation. While we do not object to the substance of mobile number portability, we do, however, believe that our rights under our license agreement should
remain protected or, if they are violated, we should be justly compensated. The Court rejected the case in June 2009 and we appealed the decision. The Plenary Session of the Chambers for Administrative Cases approved the court decision. We
applied for the correction of the decision and this process is still pending. In 2009, the ICTA issued a new Regulation on MNP, abolishing the 2007 regulation and amended some Articles of this Regulation in November 2015. For new
subscriptions, subscribers of mobile operators cannot port out to another operator in the first three months if the line has not been transferred to another subscriber.
g.
Regulation
on Security of Electronic Communications
In 2008, the ICTA published the Regulation on Security of Electronic Communication, which determines the principles and
procedures for precautions to be taken by the operators for eliminating or derogating the risks caused by threads or weaknesses of (i) the physical area of the operators, data, hardware/software security and reliability, and
(ii) sustaining the reliability of human resources. In accordance with the regulation, our Company is required to comply with TS ISO/IEC 27001 or ISO/IEC 27001 standards. Turkcell was the first mobile operator in Turkey to
receive the ISO/IEC 27001:2005 certification for its Network Operations function in 2008 covering all operations throughout Turkey. In 2011, Turkcells IT function was also certified for ISO/IEC 27001:2005 and Turkcells
ISO/IEC 27001:2005 scope became one of the largest among telecommunication operators in Europe. In 2015, the Information and Communications Technology and Network departments successfully passed ISO 27001:2013 audits and were deemed to be
in compliance with ISO 27001:2013 version. By having an ISO/IEC 27001:2013 certificate covering telecom infrastructure operations, Turkcell fulfils its regulatory obligations and offers its customers the benefits of an
internationally-recognized secure management of operations and services. In July 2014, the ICTA repealed the above regulation and published the Regulation on Security of Network and Information in Electronic Communication Sector
which requires the Company to set up and maintain a specialized team to detect, prevent and report all cyber events and work in coordination with the National Cyber Event Reaction Center, in addition to the abovementioned obligations.
h.
Turkish Competition Law and the Competition Authority
In 1997, the Competition Law (No. 4054) established a Competition Board. The Competition Board consists of seven members who are
appointed for a term of six years and
one-third
of the Board members are renewed every two years. It is an autonomous authority with administrative and financial independence established to ensure
effective competition in markets for goods and services.
The Competition Board can carry out investigations, evaluate requests for
exemptions, monitor the market, assess mergers and acquisitions, submit views to the Ministry of Industry and Trade and perform other tasks stipulated by the Competition Law. The ICTA can apply to the Competition Board if it determines that
agreements regarding access, network interconnection and roaming violate the Competition Law.
Any person or legal entity may file a
complaint with the Competition Board. The Competition Board can take necessary measures to prevent violations and may impose fines on those who are liable for such prohibited practices. The Competition Board may impose fines of up to 10% of the
annual gross income of the operators, which is constituted by the end of the previous financial year and determined by the Competition Board. The ICTA and the Competition Board entered into a Protocol on Cooperation in 2002, followed by a new
Protocol in 2011. The original Protocol established a framework whereby the ICTA and the Competition Board can cooperate on legal actions and policies regarding measures, regulations and inspections that affect competition conditions and
competition in the telecommunications sector. The new Protocol regulates the mechanisms to improve cooperation between the ICTA and the Competition Board.
i.
Regulation
on the Establishment of Metropolitan Municipalities in Fourteen Provinces and of
Twenty-Seven Districts and Amending Certain Laws and Decree Laws
The Law No. 6360 on the Establishment of
Metropolitan Municipalities in Fourteen Provinces and of Twenty-Seven Districts and Amending Certain Laws and Decree Laws was published in the Official Gazette on December 6, 2012 and enacted on March 30, 2014 through municipal
elections. The Law, increasing the number of metropolitan cities from 16 to 30, dissolves the legal entity of villages and special provincial administrations
62
in cities where there are metropolitan municipalities. By the amendment of the Law for Metropolitan Municipalities, the number of metropolitan municipalities increased and the borders of some
metropolitan municipalities were extended. After this amendment, the ICTA increased our coverage obligations, defined in our concession agreement, by its decision, based on this law amendment which requires us to make material capital expenditures.
We filed a lawsuit for the stay of execution and cancellation of the ICTAs aforementioned decision. The Council of State granted a motion for the stay of execution of ICTAs aforementioned decision. The ICTA objected to this decision. The
objection was also rejected in favor of Turkcell. The case is still pending. Since then the ICTA has been working on a new regulation aligned with the law no. 6360.
j.
Regulation
on Base Station Implementation in Electronic Communication Sector
In 2012, according to Law no 6360 and Municipality Law No 5393, the Metropolitan Municipalities were authorized to give site selection
certificate to the BTS considering the requirements of city and building aesthetics and electronic communication services. In the relevant legislation, the certificate fee to be paid for the site selection certificate. However, the secondary
legislation which determines the specific details such as fees and the application process relating the certification has not entered into force. This may lead to additional certificate fees and operational costs, such as permission processes for
implementation of base stations, which may take longer.
In the meantime the Ministry of Environment and City Planning has prepared a
draft document in order to regulate the implementation of telecommunication infrastructure underground. They will gather comments from the related parties, such as mobile and fixed network operators.
k.
Zoning Law and Construction Certificate Requirement of Base Stations
The Supreme Court of Appeals rescinded the regulation regarding the base stations exemption from getting construction permits in the zoning law
on October 1, 2009. The existing zoning law in Turkey requires mobile operators to obtain construction certificates for all existing and new base stations, resulting in the shutdown of some stations for which certification cannot be obtained.
In Turkey, nearly half of the premises were built illegally without any permission. As a result, some municipalities started taking legal action such as affixing seals to suspend the construction or demolition orders against base stations,
negatively affecting our coverage, quality of service and customer experience. We have also taken legal action requesting nullity of those acts. In addition, studies for altering zoning laws regarding procedures for building certifications are being
prioritized.
l.
Regulation
on Waste Electrical and Electronic Equipment
In May 2012, the Regulation related to Waste Electrical and Electronic Equipment was published in the Official Gazette and became
effective. Waste Electrical and Electronic Equipment regulations may impose some obligations on our Company and increase our operational costs.
m.
Regulation
on the Internet
Law no. 5651 for the Regulation of Web Content has been revised by Law no. 6518, which became effective on
February 19, 2014. The new law required that all internet access providers, which include all mobile and fixed network operators as well as all internet service providers, would form a Union of Internet Access Providers (UAP)
within three months, which was established. After the establishment of the UAP, if any internet service provider or any operator giving internet services fails to become a member of the UAP, it shall also be fined with an amount equal to
one percent of the previous years revenues.
In addition, the new law raises the existing fines for not removing content
as requested by the court. The law also introduces
URL-based
blocking of websites which requires new capital as well as operating expenditures for all internet access providers.
n.
GSM Licensing in Turkey
The terms of license agreements are governed by the Authorization Regulation, and it provides that the ICTA approve the transfer of licenses to
third parties, ensure continuation of services in the event of cancellation of a license and approve the investment plans submitted by licensees.
63
A GSM license is subject to the ICTAs right to suspend or terminate operations under the
license on the grounds of security, public benefit, and national defense or to comply with the law. However, suspension or takeover of facilities under these circumstances is subject to the payment of compensation to the operator. The ICTA can also
inspect such licensee and nullify its license if the licensee has materially failed to comply with the terms of its license. The ICTA may also terminate licenses in cases of gross negligence or
non-payment
of
the authorization fee.
The licensee is responsible for installing telecommunications equipment in conformance with international
signalization systems and numbering plans. Furthermore, the licensee is obligated to make the necessary investments to offer the licensed service, including the design of the service, the making of financial investments and the installation and
operation of the facility required for the service. Licensees are allowed to determine the prices for services, subject to the regulations of the ICTA. Upon the expiry of a license, including termination, the facilities and immovables of the
licensee, in operating condition, will be transferred by the licensee in accordance with the license agreement.
o.
Our GSM License Agreement
General
Since April 1998, we have operated under a
25-year
GSM license for which we paid an upfront
license fee of $500 million. In 2002, we signed a renewed license agreement for our GSM license which provides that a monthly payment of 15% over our gross revenue paid to the Turkish Treasury shall be subject to the legal interest rate.
If such payments are not duly paid twice in any given year, a penalty in an amount equal to triple the last monthly payment shall be payable to the Turkish Treasury. In addition, we must pay annual contributions in an amount equal to 0.35%
of our gross revenue to the ICTAs expenses. After the tender relating to the allocation of additional GSM 900 frequency bands, made by the ICTA in June 2008, the license agreement was amended to include the additional frequency band
and was signed by Turkcell and the ICTA in February 2009, which made small additional changes in the articles of the license agreement entitled performance bond and allocated frequency bands and then it was signed again in February 2016
with small amendments.
Terms and Conditions
Under the license agreement, we hold a licensed concession to provide telecommunications services in accordance with
GSM-PAN
European Mobile Telephone System standards in the 900 MHz frequency band. Our license covers 55 channels and allocates telephone numbers between the 530 and 539 area codes in
the national numbering plan. Our license also permits us to establish customer service centers, sign contracts with subscribers and market our services to subscribers. Our license was issued with an effective date of April 27, 1998, for an
initial term of 25 years. At the end of the initial term, we can renew our license, subject to the approval of the ICTA, provided that we apply between 24 months and 6 months before the end of our license. Our license is not exclusive
and is not transferable without the approval of the ICTA.
We paid a license fee of $500 million to the Turkish Treasury upon
effectiveness of our license. On an ongoing basis, we must pay 15% of our gross revenue, defined as of March 2006 to exclude interest charges for late collections from subscribers and indirect taxes such as 18% VAT as well as other
expenses and the accrued amounts that are recorded for reporting purposes to the Turkish Treasury. We are required to pay 10% of our existing monthly treasury share to the Turkish Ministry as a universal service fund contribution. Since 2005,
we pay 90% of the treasury share to the Turkish Treasury and 10% to the Turkish Ministry as a universal service fund contribution.
Furthermore, under the Regulation on Authorization regarding the Electronic Communications Sector, all kinds of share transfers,
acquisitions and actions of the operators which are authorized by a Concession Agreement must be communicated to the ICTA, and such share transfers, acquisitions and actions shall be made with the written approval of the ICTA if they result in
a change of control component of such operators. The control component is defined as the rights that allow for applying a decisive effect on an enterprise, either separately or jointly, de facto or legally.
Our license subjects us to a number of conditions. It may be revoked in the event that we fail to meet any of these conditions.
64
Coverage
Our license requires that we meet coverage and technical criterias. We must attain geographical coverage of 50% of the population of Turkey
(living in cities or towns of 10,000 or more inhabitants) within three years of our licenses effective date and at least 90% of the population of Turkey (living in cities or towns of 10,000 or more inhabitants) within five years of the
effective date of our license. This coverage requirement excludes coverage met through national roaming and installation sharing arrangements with other GSM systems and operators. Upon the request of the ICTA, we may also be required, throughout the
term of our license, to cover at most two additional areas each year. Except in the event of force majeure, we must pay a late performance penalty of 0.2% of the investment in the related coverage area per day for any delay of more than six months
in fulfilling a coverage area obligation. As of today, we have met and surpassed all coverage obligations.
Service Offerings
Our license requires that we provide services that, in addition to general GSM phone services, include free emergency calls
and technical assistance for customers, free call forwarding to police and other public emergency services, receiver-optional short messages, video text access, fax capability, calling and connected number identification and restrictions, call
forwarding, call waiting, call hold, multi-party and three-party conference calls, billing information, and the barring of a range of outgoing and incoming calls.
Service Quality
Generally, we must meet all the technical standards of the GSM Association as determined and updated by the European Telecommunications
Standards Institute and Secretariat of the GSM Association. Moreover, we must meet the standards that the ICTA imposes under Regulation on Quality of Service in the Electronic Communications Sector.
Tariffs
The
license agreement regulates our ability to determine our tariff for GSM services. The license agreement provides that, after consultation with us and consideration of tariffs applied abroad for similar services, the ICTA sets the initial maximum
tariffs in Turkish Lira and U.S. Dollars. Thereafter, our license provides that the maximum tariffs shall be adjusted at least every six months. The license agreement provides a formula for adjusting the existing maximum tariffs. For the
adjustment of the maximum tariffs established in Turkish Lira, the formula is: the Turkish Consumer Price Index announced by the Ministry of Industry and Trade for Turkey minus 3% of the Turkish Consumer Price Index announced by the Ministry of
Industry and Trade. For the maximum tariffs established in U.S. Dollars, the same method is applied to the USA Consumer Price All Item Index Numbers.
The standard tariffs and the maximum tariffs set by the ICTA have been established in Turkish Lira and the ICTAs schedule of
standard tariffs and maximum rates are premised on the TRY/$ Exchange Rate in effect on the date they were approved by the ICTA. Although we believe the tariff structure in our license will, in most instances, permit adjustments designed to offset
devaluations of the Turkish Lira against the U.S. Dollar, any such devaluation that we are unable to offset will require us to use a larger portion of our revenue to service our
non-Turkish
Lira foreign
currency obligations. Additionally, in the event that the ICTA were to establish maximum tariffs at levels below those that would enable us to adjust our rates to offset devaluations, this could have a material adverse effect on our business,
consolidated financial condition, results of operations and/or liquidity. However, with a decision rendered in March 2016, ICTA decided that Turkcell has no obligation of applying the maximum tariffs set by ICTA in 2015.We believe that, pursuant to
our license agreement, we can determine our tariffs freely, provided that they remain within the framework of the prohibition of cross subsidy and the principles of reasonable profit and being cost based. However, under Article 13 of the
Electronic Communications Law, in the event of determination of the significant market power of the operator, the ICTA may determine the lower and upper limit of the tariffs and principles and procedures of the application of the same. Based on such
Article, the ICTA may take a similar decision which will have an effect on our future tariffs. With respect to our retail tariffs, following a board resolution dated March 25, 2009, the ICTA set a lower limit solely for Turkcells
on-net
retail tariffs. In the following years our minimum
on-net
price level was changed several times by the ICTA, and was set at TRY 0.0073 for SMS and TRY 0.0428 for voice
for the first two quarters of 2016. However, pursuant to a decision rendered on August 16, 2016, the ICTA removed the
65
regulation on lower limit on
on-net
retail prices and campaigns. These pricing regulations were valid on each and every single voice tariff and
campaign, whereas we were obliged to maintain our minimum
on-net
SMS rate on network base. The table below shows the
on-net
prices and MTR rates until August 16,
2016:
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TRY
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Before July 1, 2013
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July 1, 2013
August 16, 2016
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Change %
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Minimum
on-net
voice price
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0.0313
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0.0428
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37
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%
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Minimum
on-net
SMS price
|
|
|
|
|
|
|
0.0073
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|
|
|
|
|
Voice MTR
|
|
|
0.0313
|
|
|
|
0.0250
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|
|
(20
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%)
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SMS MTR
|
|
|
0.0170
|
|
|
|
0.0043
|
|
|
|
(75
|
%)
|
The maximum tariffs set by the ICTA may constitute the highest rates we may charge for the services included
in these customized service packages. Generally, the maximum tariffs set by the ICTA for particular services are set higher than the standard tariffs determined by the ICTA for those services. Pursuant to a board decision dated September 28,
2015, price caps for voice were set at 0.4625 TRY/min for voice and TRY 0.332 for SMS. Such caps were in force at the beginning of 2016, until a decision rendered in March 10, 2016 by ICTA annulled the maximum tariffs set by ICTA in 2015
The ICTA has in the past intervened and may again intervene with the charging period, impacting the prices we charge for our tariffs.
Relationship with the ICTA
The license agreement creates a mechanism for an ongoing relationship between us and the ICTA. The ICTA and Turkcell coordinate their
activities through a License Coordination Committee (the Committee), which is responsible for ensuring the proper and coordinated operation of the GSM network, assisting in the resolution of disputes under the license agreement and
facilitating the exchange of information between the parties.
License Suspension and Termination
The ICTA may suspend our operations for a limited or an unlimited period if necessary for the purpose of public security or national defense,
including war and general mobilization. During suspension, the ICTA may operate our business, but we are entitled to any revenues collected during such suspension, and our license term will be extended by the period of any suspension.
Our license may be terminated under our license agreement upon a bankruptcy ruling that is not reversed or dismissed within 90 days, upon our
failure to perform our obligations under the license agreement if such failure is not cured within 90 days, if we operate outside the allocated frequency ranges and fail to terminate such operations within 90 days or if we fail to pay our
treasury fee.
In the event of termination, we must deliver the entire GSM system to the ICTA.
If our license is terminated as a reason of our failure to perform our obligations under our license, the performance guarantee given by
us in an amount equal to 1% of the license fee may be called. The license agreement makes no provision for the payment of consideration to us for delivery of the system on such termination.
In the event of a termination of our license, our right to use allocated frequencies and to operate the GSM system ceases. Upon the expiration
of the license agreement, initially scheduled to occur in 2023, without renewal, we must transfer to the ICTA, or an institution designated by the ICTA, without consideration, the network management center, the gateway exchanges, and the central
subscription system, which are the central management units of the GSM network. We may apply to the ICTA between 24 and six months before the end of the
25-year
license term for the renewal of the
license. The ICTA may renew the license, taking into account the legislation then currently in effect.
Applicable Law and Dispute
Resolution
Under our license agreement, any dispute arising from scope, implementation and termination of the agreement shall be
brought before the License Coordination Committee. If the dispute is not settled within 30
66
days before the License Coordination Committee, it shall be referred to the parties. If the dispute is not resolved by the parties within 15 days, then it shall be settled by an arbitral tribunal
in accordance with ICC Rules. The governing law of any arbitration is Turkish law and any such arbitration shall be conducted in English. Disputes relating to national security or public policy shall not be subject to arbitration proceedings.
p.
Authorization of 3G License
In 2008, the ICTA conducted a tender process to grant four separate licenses to provide IMT 2000/UMTS services and infrastructure. We were
granted the
A-type
license, which provides the widest frequency band, at a consideration of EUR 358 million (excluding VAT). We signed the license agreement relating to 3G authorization on April 30,
2009 and then the agreement was renewed and resigned in February 2016 with small amendments which do not change the core of the service. The license agreement has a term of 20 years.
The 3G License Agreement has provisions that are generally similar to those contained in our license agreement relating to 2G. However, with
respect to dispute resolution, while our 2G license provides for arbitration for the settlement of disputes, under the 3G License Agreement, disputes arising between the parties shall ultimately be settled by the Council of State of the Republic of
Turkey.
With the 3G License Agreement, we were obliged to meet certain coverage obligations. We are required to cover the population
within the borders of all metropolitan municipalities within three years and all cities and municipalities within six years. We are also obliged to cover every region with a population over 5,000 within eight years and population
larger than 1,000 within 10 years. Following the amendment of the Law for Metropolitan Municipalities, the number of metropolitan municipalities increased and the borders of some metropolitan municipalities were extended. After this
amendment, the ICTA increased our coverage obligations, defined in our concession agreement, by its decision, based on this law amendment. We filed a lawsuit for the stay of execution and the cancellation of this decision. The Council of State
accepted our stay of execution request. ICTA objected to this decision. Objection was also rejected in favor of Turkcell. The case is still pending.
With the 3G License Agreement, as opposed to the 2G License Agreement, the Company assumed an obligation related to its electronic
communications network investments, such as the obligation to provide at least 40% of its electronic communications investments from suppliers that have a Research and Development Center in Turkey and the obligation to provide at least 10% of its
electronic communications investments from suppliers that are Small and Medium Size Enterprises (SME) established in Turkey.
According to the Authorization Regulation, breaches by operators resulting in the termination of the GSM concession agreement for any reason
shall also result in the termination of the operators concession agreement signed for
IMT-2000/UMTS
service. Also, if the GSM concession agreement is not renewed at the end of its natural expiration, the
ICTA may continue to allow the utilization of the needed infrastructure by
IMT-2000/UMTS
services on terms and conditions to be set by the ICTA itself.
The statutes, rules and regulations applicable to our activities and our 2G and 3G licenses are generally new, subject to change, in
some cases, incomplete, and have been subject to limited governmental interpretation. Precedents for and experience with business and telecommunications regulations in Turkey are generally limited. In addition, there have been several changes
to the relevant legal regime in recent years. There can be no assurance that the law or legal system will not change further or be interpreted in a manner that could materially and adversely affect our operations.
q.
Authorization of 4.5G License
In the
IMT-
Advanced (4.5G) tender held on August 26, 2015, to grant spectrum usage
for 800 MHz, 900 MHz, 1800 MHz, 2100 MHz (FDD,TDD) and 2600 MHz (FDD, TDD), the Company purchased a total of 172.4 MHz, the broadest 4.5G (IMT) spectrum allocation of any operator in Turkey (including widest frequency bands on 1800 MHz, 2100
MHz and 2600 MHz) for 1,623.5 million (excluding VAT and interest payable on the installments).
The tender gave equal
opportunity to the operators in the low frequency bands utilized for coverage while enabled competition in higher frequency bands mainly used for capacity. The Company has reached a total frequency bandwidth of 234.4 MHz and our ownership in
total bandwidth in the market increased to 43% (234.4 MHz / 549.2 MHz) with the new frequencies acquired. The operators will be able to utilize the new spectrum in a technology neutral way.
67
The ICTA granted Turkcells 4.5G License on October 27, 2015. The 4.5G License is
effective for 13 years until April 30, 2029. According to the License, Turkcell started to provide 4.5G services from April 1, 2016.
The 4.5G License Agreement has provisions that are generally similar to those contained in our license agreement relating to 2G and 3G.
According to the IMT License Commitments Document, the Company;
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a)
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must achieve population coverage of 95% of the population of Turkey and coverage of 90% of the population within the borders of all cities and all city districts within eight years,
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b)
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must cover 99% of highways, high speed railroads and tunnels with lengths more than one kilometers within eight years, 95% of double roads within six years and 90% of conventional railroads within ten years, and
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c)
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is obliged to share actively with other mobile operators, any new 3G or 4.5G site which it will decide to build within settlement areas with population of less than 10.000 and highways, double roads, tunnels, high speed
railroads and conventional railroads,
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from the effective date of the License granted to the Company.
While building its infrastructure for 4.5G networks, Turkcell is required to purchase up to 45% of its network related hardware (i.e. base
stations, switches, routers and as such) and software from local suppliers, and purchase up to 40% of the network equipment and software from vendors with local research and development centers. The local network related hardware purchase
requirement is defined in three periods: 30% for first year, 40% for second year and 45% for the third and following years. Reporting on these requirements should be made to the ICTA on a yearly basis. In case of a projection of a failure to
meet the requirement for locally produced hardware and software due to the lack of sufficient local supply and other relevant conditions, the Company shall file an application to the ICTA 6 months before the due date, and request an easing or
removal of the obligation. Based on the law, we applied for the removal of the obligation for the first 2015-2016 period.
r.
Licenses and
Authorizations of our Subsidiaries
In addition to the foregoing, our majority owned subsidiary, Belarusian Telecom, and
wholly owned subsidiaries lifecell and Kibris Telekom hold GSM licenses in Belarus, Ukraine and the Turkish Republic of Northern Cyprus, respectively, and all of them have obtained 3G licenses. If lifecell, Belarusian Telecom and Kibris Telekom
fail to comply with the terms and conditions of their license agreements, they may incur significant penalties, which could have a material adverse effect on our strategy for international expansion and our business and results of operations. In
addition, our subsidiaries Global Tower, Turkcell Superonline, Inteltek and Azerinteltek have licenses to perform their business. Failure to comply with the terms of such licenses may lead to significant penalties and adversely affect
their, as well as our, results of operations.
Ukraine License Agreement
lifecell owns twelve activity licenses, for GSM 900, GSM 1800, a technology neutral license issued for 3G, one license for
international and long-distance calls and eight PSTN licenses for eight regions in Ukraine. As of December 31, 2016, lifecell owned 27 frequency use licenses for
IMT-2000
(UMTS), GSM 900, GSM 1800,
CDMA 800 and microwave Radiorelay and Broadband Radio Access, which are regional and national. 3G activity and frequency licenses were issued in March 2015, reissued due to the company name change, and are valid for 15 years. Additionally, lifecell
holds a specific number rangethree NDC codes for mobile networks, twelve permissions on a number resource for short numbers, eleven permissions on a number resource for
SS-7
codes (7 regional
and 4 international), one permission on a number resource for Mobile Network Code and nine permissions on a number resource for local ranges for PSTN licenses two permissions on a service codes for alternative routing selection for
international and long-distance fixed telephony and one permission on a code for global telecommunication service 800.
According to the licenses, lifecell must adhere to state sanitary regulations to ensure that the equipment used does not injure the
population by means of harmful electromagnetic emissions. Licenses require lifecell to inform authorities of the start/end of operations within four months and changes in the incorporation address within 30 days. Also, lifecell must
present all the required documents for inspection by the NCCIR by their request. The NCCIR may suspend the operations of lifecell for a limited or an unlimited period if necessary due to the expiration of the licenses, upon mutual consent, or in the
case of a violation of the terms regarding the use of radio frequencies. If such a violation is determined, the Ukrainian Telecommunications Authority will notify lifecell of the violations and will set the deadline for recovery. If the deadline is
not met, the licenses may be terminated.
68
Belarus License Agreement
Belarusian Telecom owns a license, issued on August 28, 2008, for a period of 10 years, which was valid till August 28, 2018.
However, in accordance with the Edict of the President of the Republic of Belarus dated November 26, 2015, numbered 475, the license is now issued without limitation of the period of validity. Starting from March 1, 2016 the license is
valid from the date of the licensing authoritys decision on its issue and for an unlimited period. Under the terms of its license, Belarusian Telecom is required to gradually increase its geographical coverage until the end of 2017. As of
December, 2016 the number of uncovered settlements is 657 out of a total of 22,552 settlements.
Turkcell Superonline Authorizations
Turkcell Superonline was authorized as a Fixed Telephony Service Provider as of November 19, 2004, Infrastructure Provider as
of March 6, 2006, Internet Service Provider as of February 15, 2005, Satellite Communication Service Provider as of March 24, 2009, Cable Broadcast Service Provider as of November 23, 2009, Mobile Virtual Network Operator as of
August 9, 2010 and Public Access Mobile Radio Service Provider for the Marmara and Guneydogu Anadolu regions as of January 27, 2007.
The Authorization
By-Law
for Telecommunication Services and Infrastructure published in the Official
Gazette on August 26, 2004 was abrogated with the
By-Law
on Authorization for Electronic Communications Sector dated May 28, 2009. According to this abrogation, Turkcell Superonlines
Authorization on Infrastructure Operating Service, Internet Service Provision and Satellite Communication Service have been changed to Authority on Infrastructure Operating Service, Internet Service Provision, Satellite
Communication Service and Cable Broadcast Service. Turkcell Superonlines License on Long Distance Telephony Services License has been changed to Authorizations relevant to the Fixed Telephony Services. Aforementioned
Public Access Mobile Radio Service Provider Authorization of Turkcell Superonline was annulled as of December 31, 2015.
In
accordance with the new legislation issued by the ICTA, the term of the infrastructure operator authorization of Turkcell Superonline has become indefinite. As a result, Turkcell Superonline revised the expected useful lives of related fixed network
equipment from 15 years to 25 years.
Turkcell Superonline was authorized as a Platform Operator and Infrastructure Operator, according to
the Radio and Television Supreme Councils decision numbered 24, dated March 26, 2014. Such authorizations have been provided by the Radio and Television Supreme Council, according to the rules of the Media Law and also the Radio and
Television Supreme Council
By-Law
on Broadcasting via Cable Networks. In accordance with the Media Law and its regulations, the Platform Operator Authorization and Infrastructure Operator Authorization are
provided annually. Within the scope of the Platform Operator Authorization and Infrastructure Operator Authorization, Turkcell Superonline has the right to operate the platform and infrastructure of TV services.
s.
Access and Interconnection Regulation
The Access and Interconnection Regulation (the Regulation) became effective when it was issued by the ICTA on
September 8, 2009 and abolished the Access and Interconnection Regulation which was published on May 23, 2003. The Regulation sets forth the rights and obligations of the operators relating to access and interconnection and
establishes rules and procedures pertaining to their performance of such obligations. The Regulation primarily sets forth applicable principles, details of access and interconnection obligations, financial provisions, and policies and
procedures regarding negotiations and contracts for access and interconnection.
The Regulation is driven largely by the goal of
improving the competitive environment and ensuring that users benefit from electronic communications services and infrastructure at a reasonable cost. Under the Electronic Communications Law, the ICTA may compel a telecommunications operator to
accept another operators request for access to and use of its network. All telecommunications operators in Turkey may be required to provide access to other operators. The operators who are compelled to provide access to other operators may be
obliged to provide service and information on the same terms and qualifications provided to their shareholders, subsidiaries, and affiliates by the ICTA.
In accordance with Article 7 of the aforementioned Electronic Communications Law, the ICTA may determine the operators that have
significant market power in the relevant market as a result of market analysis. After determination of the operators who have significant market power, the ICTA may impose additional
69
liabilities for such operators in order to protect the competitive environment. On December 15, 2005, the ICTA designated Turkcell, Vodafone, and Avea as operators holding significant
market power in the GSM Mobile Call Termination Services Market and designated Turkcell individually as an operator holding significant market power in the Access to GSM Mobile Networks and Call Originating
Markets. According to the new Regulation published in the Official Gazette dated September 1, 2009, numbered 27336, unless otherwise agreed, any decisions taken by the ICTA in the years 2005 and 2006 relating to market
analysis were valid and effective until the end of calendar year 2009. Pursuant to its decision dated December 8, 2009, the ICTA designated Turkcell individually as an operator holding significant market power in the Access to Mobile
Networks and Call Originating Markets and designated Turkcell, Vodafone and Avea as operators holding significant market power in the Mobile Call Termination Market. Based on the market analysis of the ICTA for
the 2012-2015 term, all three operators were declared as operators holding significant market power in the Mobile Call Termination Market and Turkcell is once again recognized as the only operator holding significant power
in Access to GSM Mobile Networks and Call Originating Markets. As explained above, renewal of market analysis for both markets was expected to be finalized in 2016. However, public consultation documents were released at the end of 2016;
and mobile market analyses are expected to be finalized in the first quarter of 2017.
As a result of the significant market power
designation in the GSM Mobile Call Termination Services Market, our company, as well as Avea and Vodafone, is required to provide interconnection services on a cost basis. Consequently, according to the Electronic Telecommunications Law,
the ICTA may oblige such operators to provide access and to submit their reference offers for access and interconnection to the ICTA for review, and may require amendments to the offers. Operators are obliged to make the amendments requested by the
ICTA in a prescribed manner and within a prescribed period. In addition, the operators are obliged to publish their reference offers for access and interconnection, which have been approved by the ICTA, and to provide access under the conditions
specified in their reference offers and interconnection, which have been approved by the ICTA. Please refer to the Interconnection table under the caption Interconnection RatesTurkcell, Vodafone, Avea and Turk Telekom
below for the approved interconnection rates. In September 2011, the ICTA decided that national and international mobile terminating call rates should be differentiated. As a result of this, the ICTA decided that operators could start to
set their own rates liberally for international mobile terminating calls. As of August 2012, Turkcell has started to set its own mobile termination rates for international calls.
In 2014, SMP operators did not provide any reference offers since the ICTA rearranged the current reference offers by itself aiming to make
the reference offers aligned. With a board resolution dated October 2014, reference offers for interconnection operations were announced for Avea, Vodafone and Turkcell. The ICTA has also set the MMS termination rate for all operators that
were not previously regulated. We were not obliged to prepare new reference offers for interconnection operations in 2015. The ICTA is currently working on market analysis, and access and interconnection reference offers will be updated following
the completion of such analysis.
t.
Regulation
on
Co-Location
and Facility Sharing
The ICTA has required operators to share certain
facilities with other operators under certain conditions specified in the Electronic Communications Law and to provide
co-location
on their premises for the equipment of other operators at a reasonable price.
Under the Regulation, operators holding significant market power are required to provide access and services to all operators on equal
terms. Operators with significant market power are also required to perform unbundling of their services, which means that they have to provide separate service of, and access to, transmission, switching, and operation interfaces.
Furthermore, the ICTA may establish rules applicable to the division of the costs of facilities among parties.
The ICTA published a
Communiqué concerning
Co-Location
and Facility Sharing on December 2, 2010 (which abolished the Regulation published on December 31, 2003). According to the new
Communiqué, the ICTA should determine operators to be
co-location
incumbent if operators do not enable
co-location
or theres a dispute against competition
or
end-users.
Similarly, the ICTA could set tariffs if the tariffs for
co-layout
are not determined on a cost basis.
The Communiqué defines the criteria for operators who are incumbents for facility sharing and also states the items which must be
considered for determining the Facility Sharing prices.
Subsequently, the provisions that regulate the ICTA approval of the examination
fee determined by the
Co-Location
and Facility Sharing incumbent have been removed, opening up the
Co-Location
and Facility
70
Sharing process to negotiation. In addition, the Facility Sharing incumbents right to allocate a facility for its own network and investment plans has been reduced to 25% of
the facility.
The ICTA published a regulation concerning Cellular System Antenna Facility Design, Set Up and Sharing on
March 18, 2011 (which abolished the Regulation published on April 16, 2008). The regulation frames antenna facilities design, set up and sharing to enable base station facility usage by multiple operators. The emission points
will not be determined by operators, therefore operators will have to work cellular planning together. Operators must share every base station facility regardless of tower or
building-top
distinction. Antenna
facilities must be set up in certain capacity that at least one more operator can benefit. Some incentives, such as exemptions on some certification fees, will be given if sharing occurs on existing or new sites. Finally, when antenna facility
set up and sharing requests are evaluated, if the owner of the facility refuses the request, the requesting operator will be informed of the reason for the refusal. This way, negotiation between parties is supported and ICTA involvement is kept at a
minimum level. On December 6, 2016, the ICTA updated the above regulation and The Regulation on the Procedures and Principles of Sharing of Cellular System Antenna Installations and Radio Access Networks came into force. According
to this Regulation;
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The number of sharing types has increased. The terms and conditions of sharing at highways, railways and within tunnels is now a separate section.
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In regions where the population is lower than 10.000, if an operator is unable to use the antenna installations built by another operator before the IMT licensing, the operator must notify the ICTA about the situation
and the ICTA may let the operator build a new antenna installation. This operator is obliged to make an installation facilitating the sharing by all types with at least two other operators. The operator cannot turn down any sharing requests
involving installations set up after IMT licensing in motorways, high speed and very high speed railways, dual carriage highways, tunnels and conventional railways, except for indoor installations.
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In regions where the population is higher than 10.000 at the time of application to the Authority to build a new installation, provided that operator(s) are present and offer the new comer at least three of the possible
share types, no wireless usage fee will be charged for the following year. If the antenna installation concerns towers exclusively, type 2 sharings will suffice. This rule will apply until December 31, 2023.
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In regions where the population is lower than 10.000, except indoor installations, new antenna installations which were established between the date of the IMT authorization and the issue date of this Regulation, all
settlements and motorways, high speed and very high speed railways, dual carriage highways, tunnels and conventional railways must be brought in line with the conditions set by this Regulation.
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In the 4.5G Authorization Document, in provinces with a population of less than 10.000 and at sites to cover highways, double roads and
railroads, any new 3G or 4.5G site to be built must be shared actively by all operators within this region. Current government officials declared that research and development (R&D) and
production & development (P&D) in Turkey for high-tech products and services will be supported and some incentives will be introduced in the near future. One of the biggest local vendors in the defense industry that is
already producing telecom equipment for the military declared it is planning to produce a 4.5G base station for commercial networks after 2015. In the 4.5G Authorization Document, usage of locally-produced equipment in network was obliged, with
rates up to 45%. Yet if the lack of such equipment or absence in the demand for production of such equipment is proved by mobile operators, mobile operators will be free of this obligation specifically for the related term. We informed the ICTA that
we support any local R&D and P&D, as long as it complies with international technical and financial standards and can be sustainable. However, the 4.5G Authorization Document does not provide details on the compliance with international
standards. The ICTA may oblige operators to buy and use the locally produced products, independent of the quality standards, if a local vendor produces sufficient equipment to support the mobile operators demands. This may cause technical
problems in our network. Should such technical problems occur, it could negatively affect our quality of service, leading to increased costs for the 4.5G infrastructure
roll-out
and could negatively
affect our customer experience.
u.
Regulation
on Consumer Rights in the Electronic
Communications Sector
The ICTA published a Regulation on Consumer Rights in the Electronic Communications
Sector on July 28, 2010 (which abolished the Regulation published on December 22, 2004) and made some changes to such
71
regulation on June 20, 2013. This regulation introduces some radical changes to the electronic communications sector. With this regulation, the ICTA determined new
procedures/changes regarding: the process and timing of churn steps, the obligation of operators to keep subscribers informed of services, including, but not limited to, informing customers about amendments of the campaigns and tariffs, the consumer
complaints solution mechanism, billing processes and safe internet.
In addition, the ICTA may restrict the conditions under which certain
mobile internet and services are provided by third parties. Moreover, the ICTA published a board decision regarding Safe Internet on August 22, 2011, and the service is now offered to subscribers free of charge. Operators must provide Safe
Internet Service to subscribers, who request this service, as two separate profiles, the child profile and the family profile, each of which can restrict subscribers from accessing certain internet addresses and content. The subscribers can
easily change their profiles or
opt-out
from the Safe Internet Service.
The ICTAs
regulation of these activities could have an adverse effect on our mobile telecommunications business and we may be fined if we do not comply. Furthermore, our compliance with the ICTAs regulations may increase the costs of doing
business and could negatively impact our financial results.
v.
Regulation
on Data Privacy in
Electronic Communications Sector
Under Article 51 of the Electronic Communications Law, the ICTA is authorized to
determine the principles and procedures related to the process of personal data and protection of privacy. In this manner, ICTA had published Regulations on the Protection of Privacy and Processing of Personal Data. With its decision
rendered on April 9, 2014 and published in the Official Gazette on July 26, 2014, the Turkish Constitutional Court decided that Article 51 of the Electronic Communications Law is a violation of Article 20(3) of the Constitution,
which stipulates data protection as a constitutional measure and that the measures should be regulated by the laws and therefore annulled the aforementioned provision (Article 51). The Article 51 of the Electronic Communications Law, which
was repealed by Turkish Constitutional Court, was amended and came into force on April 15, 2015. In the amended Article 51, the main principles of recording and sharing subscribers personal data are defined in general. In addition to
that, ICTA is also authorized again to determine the procedures and principles related to the process of personal data and protection of privacy; however such regulation has not been published so far.
Compliance with this regulation will involve operational expenses and may make it harder to process the customer data and provide
segmented offers to our customers. Furthermore,
non-compliance
with this Regulation may result in the imposition of monetary fines, which could have a negative impact on our financial condition and
reputation.
w. Law on the Protection of Personal Data
Turkey, as a part of its legislative reforms to align with the EU legislations, has adopted an extensive data protection regime. The Law on the
Protection of Personal Data (the Law), which came into force on April 7, 2016, regulates personal data of real persons and its protection, process and transfers.
The Law introduced several obligations for processing and transferring the personal data including fair and lawful processing, protection of
personal data, consent requirement, providing notice of processing, and registration with the Data Protection Authority (the DPA). According to the Law, the DPA is authorized to impose sanctions and precautions as well as administrative
fines which are determined in the Law.
The Law also determines the rights of the person whose data is processed, such as the right to
apply to the Data Controller to learn whether the personal data has been processed, to learn if it is being used properly according to the purpose of the processing, to know the third parties to which the personal data is transferred in the country
or abroad, to request the personal data to be erased or destroyed and the third parties to be notified of that.
Data processing
activities of electronic communications providers had already been regulated under the electronic communications legislation and the regulation introduced by the Law has similarities with the regulations in the electronic communication legislation
which Turkcell and Superonline had been doing their best to comply with. Turkcell and Superonline are currently testing their systems in order to evaluate compliance with the Law and to begin remedial actions if such tests reveal any issues. Such
remedial actions, if required, may imply costs and may also hinder the way in which we presently access and use such data.
72
x.
Regulation on Electronic Commerce
Law No. 6563 on the Regulation of Electronic Commerce published in the Official Gazette on November 5, 2014, amended Article 50 of
the Electronic Communications Law, providing that without the prior consent of the subscribers, unsolicited electronic communications for the purposes of direct marketing or messages with adult content is prohibited. An
opt-in
mechanism has been adopted for electronic messages; however, this provision does not apply retroactively to the databases which were established by taking the data subjects consent before
the Law No. 6563 on Regulation of Electronic Commerce entered into force on May 1, 2015.
The Electronic Commerce Law and
Commercial Communications And Commercial Electronic Messages Regulation published in accordance with this law exclude the messages that are sent to subscribers and users of the operators about their own products and services and these
messages are regulated in The Principles And The Procedures Regarding The Communication With The Purposes Of Advertising And Marketing which was published by the ICTA on July 9, 2015. According to this legislation, these messages
are also subject to the prior consent of the subscribers and users. Violation of this legislation may result in an administrative fine.
Some of the companies that previously used Turkcells permission database in high volumes may shift to global social media channels which
may not be subject to government regulation. Law No. 6563 on the Regulation of Electronic Commerce will not only affect the permission database business of Turkcell, but also bulk SMS business. More companies may prefer to use the bulk SMS
enablers that operate abroad because those enablers are not subject to regulation by the Turkish government.
Additionally, the new
regulation may have a negative impact on Turkcells corporate business as a whole because the permission database and bulk SMS services are among Turkcells most effective services for acquiring corporate subscribers.
y.
Registered Email Service Regulation
Registered Electronic Mail Service was started in July 2012. Mobile operators cannot provide registered electronic mail service; however,
the service may create a new mobile business area with new bundled mobile products, which are able to service our subscribers.
z.
Turk
Telekom, Vodafone and Avea Interconnection Agreements
(i) General
We have interconnection agreements with Turk Telekom, Vodafone, Avea and Fixed Telephony Service Operators whereby they allow us to connect our
networks with theirs to enable the transmission of calls to and from our mobile communications system.
The interconnection agreements
establish understandings between the parties relating to various key operational areas, including call traffic management, and the agreements contemplate that we and the other parties will agree on the contents of various manuals setting forth
additional specifications concerning matters that are not specifically covered in the interconnection agreement, such as quality and performance standards and other technical, operational and procedural aspects of interconnection.
The interconnection agreements specify that the parties shall comply with relevant international standards, including standards adopted by the
GSM Memorandum of Understanding, the Telecommunications Standards Bureau of the International Telecommunications Union, and the European Telecommunications Standards Institute. In the absence of applicable international standards, the
interconnection agreements provide that the parties will establish written standards to govern their relationship.
The
interconnection agreements outline the applicable interconnection principles and provide the technical basis and rationale for technical specifications and manuals to be agreed to by the parties.
In addition, the parties agree to provide the other party with information that is necessary to enable the performance of their
interconnection obligations, the provision of services, or the utilization of equipment and/or buildings as contemplated in the interconnection agreement.
We had ongoing disputes with Turk Telekom, Vodafone and Turk Telekom over these agreements and with the ICTA regarding its decision
related to these agreements. On December 30, 2015, Turkcell Group and Turk
73
Telekom Group reached an agreement to mutually settle the ongoing lawsuits, enforcement procedures and disputes between Turkcell companies including Turkcell Iletisim Hizmetleri AS, Superonline
Iletisim Hizmetleri AS, Kule Hizmet ve Isletmecilik AS and Turk Telekom Group companies including Turk Telekomunikasyon AS, Avea Iletisim Hizmetleri AS and TTNet AS. In this regard, we made a payment of TRY 225 million to Turk Telekom Group
which is the net of rights, receivables and claims of both parties (excluding VAT and special communication tax, including all other tax and financial obligations and interest) on January 14, 2016. See Item 8.A. Consolidated
Statements and Other Financial InformationNote 32.
(ii) Interconnection RatesTurkcell, Vodafone, Avea and Turk Telekom
In accordance with the relevant articles of the Electronic Communications Law and subsequent Access and Interconnection
Ordinance, the ICTA regulated both fixed and mobile interconnection rates. In previous years, the interconnection rates have substantially decreased with the interventions of the ICTA.
Current interconnection rates are based on the ICTAs decision on the Interconnection Tariffs issued in April and June 2013.
New interconnection rates were published in October 2014 and remain in force with no change in existing rates. However, the Authority published MMS interconnection rates for the first time. The evolution of interconnection rates for voice calls
between Turkcell, Vodafone, Avea, Turk Telecom and Alternative Fixed Line Operators is summarized in the table below.
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VOICE (TRY Kurus)
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TURK TELEKOM
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Alternative Fixed Line
Operators
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TURKCELL
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VODAFONE
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AVEA
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Local
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Single
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Double
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01/10/2004
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15.60
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15.60
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15.60
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4.10
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5.90
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01/01/2005
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14.80
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14.80
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14.80
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3.40
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5.10
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01/10/2005
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14.00
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14.00
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14.00
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2.00
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3.70
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01/01/2007
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14.00
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15.20
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17.50
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2.00
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3.70
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01/03/2007
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13.60
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14.50
|
|
|
|
16.70
|
|
|
|
|
|
|
|
1.89
|
|
|
|
3.00
|
|
|
|
|
|
01/04/2008
|
|
|
9.10
|
|
|
|
9.50
|
|
|
|
11.20
|
|
|
|
|
|
|
|
1.71
|
|
|
|
2.70
|
|
|
|
|
|
01/05/2009
|
|
|
6.55
|
|
|
|
6.75
|
|
|
|
7.75
|
|
|
|
1.39
|
|
|
|
1.71
|
|
|
|
2.70
|
|
|
|
|
|
01/04/2010
|
|
|
3.13
|
|
|
|
3.23
|
|
|
|
3.70
|
|
|
|
1.39
|
|
|
|
1.71
|
|
|
|
2.24
|
|
|
|
3.2
|
|
01/07/2013
|
|
|
2.50
|
|
|
|
2.58
|
|
|
|
2.96
|
|
|
|
1.39
|
|
|
|
1.71
|
|
|
|
2.24
|
|
|
|
3.2
|
|
31/10/2014
|
|
|
2.50
|
|
|
|
2.58
|
|
|
|
2.96
|
|
|
|
1.39
|
|
|
|
1.71
|
|
|
|
2.24
|
|
|
|
3.2
|
|
*
|
In September 2011, the ICTA amended its Regulation on mobile termination rates by removing the restriction on the rates applicable to calls originating from international operators. After reaching commercial
agreements with Turk Telekom and alternative fixed-line carriers, we began to charge higher termination rates for international calls effective August 1, 2012.
|
Effective from July 2013, Turkcell is paid TRY 0.0043 per SMS for SMS termination in its network. Respective rates for Vodafone are TRY
0.0043 per SMS and for Avea TRY 0.0047.
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
SMS (TRY Kurus)
|
|
|
|
TURKCELL
|
|
|
VODAFONE
|
|
|
AVEA
|
|
|
TURK TELEKOM
|
|
01/04/2010
|
|
|
1.70
|
|
|
|
1.73
|
|
|
|
1.87
|
|
|
|
1.70
|
|
01/07/2013
|
|
|
0.43
|
|
|
|
0.43
|
|
|
|
0.47
|
|
|
|
1.70
|
|
31/10/2014
|
|
|
0.43
|
|
|
|
0.43
|
|
|
|
0.47
|
|
|
|
1.70
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
MMS (TRY Kurus)
|
|
|
|
TURKCELL
|
|
|
VODAFONE
|
|
|
AVEA
|
|
31/10/2014
|
|
|
0.86
|
|
|
|
0.86
|
|
|
|
0.94
|
|
Effective from October 2014, Turkcell is paid TRY 0.0086 per MMS for MMS termination on its network. Respective rates for
Vodafone are TRY 0.0086 per SMS and for Avea TRY 0.0094.
z.
Agreements Concluded with the Fixed Telecommunication Services Operators
(i) Interconnection/Call Termination Agreements
Turkcell, as an operator holding significant market power, entered into interconnection/call termination agreements with fixed
telecommunication service operators that applied to Turkcell for an agreement. Interconnection rates are regulated by the ICTA. Turkcell pays fixed-line operators TRY 0.0320 per minute and fixed-line operators pay Turkcell TRY 0.0250 per
minute for national voice call traffic.
74
(ii) International Transit Traffic Services Agreements
Turkcell entered into International Traffic Carrying Services Agreements with operators who applied to Turkcell for an agreement. Under these
Agreements, we may carry calls to these operators switches for onward transmission to their destinations and these operators should provide the termination of these calls on the relevant network. These operators charge us at various prices
identified within the scope of the agreement for the calls directed to numerous networks around the globe. The operators may modify their rates upon a fifteen day advanced written notice and such rates will become applicable upon our approval.
(iii) SMS Termination Agreements
During 2011, Turkcell entered into SMS Termination Agreements with alternative operators who applied to Turkcell for an agreement. In
accordance with the ICTA regulations on SMS Termination Rates in Turkcells network, Fixed Telephony Service Operators pay Turkcell TRY 0.0043 per SMS.
aa.
MVNO Services
The ICTA has designated Turkcell as the operator having significant market power in the mobile access and call origination markets, which has
implications such as mandatory MVNO access and cost-oriented call origination and termination rates. In its decision regarding the Reference Access Offer of Turkcell, the ICTA determined the call origination and termination fees for voice as TRY
0.0250 per minute, wholesale on net voice call fee as TRY 0.0428 per minute, origination and termination fees for SMS as TRY 0.0043 per SMS and wholesale on net SMS fee as TRY 0.0073 per SMS , origination and termination fees for
video calls as TRY 0.0775 per minute and wholesale on net video calls fee as TRY 0.1325 per minute to be applied to the MVNOs.
Highly
competitive market conditions and heavy tax burdens have discouraged potential MVNOs from entering the market for years. Nevertheless, both commercial negotiations and conciliation processes by the ICTA with certain MVNO candidates are in
progress and we expect to see some MVNO presence in the market in the coming years.
The ICTA has determined call origination and
termination fees for
Type-2
and
Type-3
(Full MVNO) but not determined fees for
Type-1
(Light MVNO) model. Commercial negotiations
which will be viable and commercially beneficial are the main subjects to be handled in MVNO consultations between Turkcell and the potential MVNOs.
bb.
Agreements Concluded with Directory Service Providers
Turkcell entered into agreements relating to the provision of directory services with 13 Directory Service Providers, which are licensed to
provide directory services by the ICTA. The aforementioned agreements determine the principles and procedures related to the access of companies to the Turkcell database, the provision of directory services to the subscribers and the clearing
procedure of the parties. Such agreements are valid and binding for a term of one year. However, if neither party notifies the other party one month before the expiration of the agreement of its request to terminate, the agreement will
automatically be renewed for another
one-year
term.
cc.
Agreements Concluded with Operators Licensed
to Provide Satellite Services
We have executed agreements with Globalstar Avrasya Uydu Ses ve Data Iletisim A.S. and
Teknomobil Uydu Haberlesme A.S., operators licensed to provide satellite services. The scope of such agreements is the interconnection between the networks of the parties and the determination of the principles and procedures of the methods of
network operation and clearance.
dd.
Prospective Legislation and Regulations
The Electronic Communications Law provides that current telecommunications legislation shall be revised and amended. The revision and amending
processes are still ongoing. However, during this period, all regulations and communiqués that were effective prior to the publication of the Electronic Communications Law will still be valid and binding, on the condition that they are
not contrary to the provisions of the Electronic Communications Law.
75
4.C Organizational Structure
The following chart lists each of our key subsidiaries (including our ownership interest in Fintur) and our proportionate direct and indirect
ownership interest as of March 10, 2017:
(1)
|
The legal name of Astelit was changed to lifecell LLC as at February 2, 2016.
|
(2)
|
On December 19, 2016, Beltower LLC was incorporated under the laws of the Republic of Belarus.
|
(3)
|
On December 28, 2016, Turkcell Interaktif Dijital Platform ve Icerik Hizmetleri A.S. merged with Superonline Iletisim Hizmetleri A.S. and was deregistered from Istanbul Trade Registry.
|
(4)
|
On December 30, 2016, Euroasia Telecommunications Holding B.V. merged with Lifecell Ventures Cooperatief U.A. which was formerly known as Beltur Cooperatief U.A..
|
(5)
|
On December 21, 2016, the Board of Directors resolved to liquidate Financell B.V..
|
(6)
|
On February 20, 2017, Turkcell Enerji Cozumleri ve Elektrik Satis Ticaret Anonim Sirketi has been incorporated to carry out activities of electricity energy trade, wholesale and retail electricity sale.
|
(7)
|
On February 20, 2017, the legal of the company Turkcell Odeme Hizmetleri A.S. has changed to Turkcell Odeme ve Elektronik Para Hizmetleri A.S.
|
We have announced our intention to exit from jurisdictions in which Fintur operates and initiated an active program to locate a buyer. Fintur
is now classified as held for sale and reported as discontinued operations.
For information on the country of incorporation of our key
subsidiaries, see Item 4.B. Business Overview.
4.D Property, Plant and Equipment
As of December 31, 2016, we operated 77 facilities including network data centers, of which 55 were located in Turkey, the rest in
Northern Cyprus, Belarus, Ukraine and Azerbaijan.
We have our own and leased buildings in Istanbul, including our headquarters, mobile
switching centers, network data centers, customer service offices and warehouses. Our buildings in Turkey and outside of Turkey are used for the purposes of administration, sales and other service centers as well marketing and operation of mobile
switching centers and network data centers.
In September 2015, our headquarters moved to Kucukyali from Beyoglu bringing internal
functions and group companies Turkcell Technology and Turkcell Superonline together in Istanbul, generating operational efficiencies.
As
of December 31, 2016 we also had 146 owned and 1,220 leased vehicles, used for operational purposes and provided as benefits to our employees.
76
a.
Core Network Infrastructure
Our core network consists of three site Geographically Redundant Next Generation Home Location Register Home Subscriber Server (NG
HLR/HSS), a combined Number Portability Switch Relay Function (SRF) and Number Portability Database and Signal Transfer Point (STP), Diameter Routing Agent (DRA). The Core Network is common for 2G,
3G, 4.5G radio networks and carries voice over IP, with combined Mobile Switch Centers/Visitor Location Registers (MSC/VLR), Media Gateways (MGW), Charging Control Node (CCN) and Virtual Private Network
(VPN).
We have IMS based VoLTE (Voice over LTE) network. We are planning to converge Core Voice and IMS Networks. With
convergence of the networks, the telco based fixed and mobile services and (OTT based) application services will be given easier and faster.
Our core packet switching network combined of SGSNs/MMEs (Serving GPRS Support Node, Mobility Management Entity) and GGSNs/SGW/PGWs
(Gateway GPRS Support Node, Serving and PDN Gateway) providing GPRS/EDGE, and HSPA/HSPA+ (High Speed Packet Access) capability for mobile packet traffic and also Policy and Charging Rules Function (PCRF) for subscriber
policies. In addition, we already deployed Data Optimization equipment for customer experience.
We have switches in Istanbul, Ankara,
Izmir, Adana, Bursa, Diyarbakir, Erzurum, Gaziantep, Hatay, Kayseri, Kocaeli, Malatya, Mersin, Mugla, Samsun, Trabzon, and Van.
In
addition, we own switch buildings in different cities in Turkey, such as Istanbul (Mahmutbey, Kartal, Maltepe), Mugla, Izmit, Diyarbakir, and Erzurum. Switch buildings are where the network switching equipment, such as MSC, MGW, BSC and RNC, is
located.
b.
Access Network Infrastructure
Our Access Network consists of Base Station Controllers (BSC) and Radio Network Controllers (RNC) at Network Data
Centers (NDC) and BTS,
Node-Bs
and
eNode-Bs
located on rooftops or towers. Since 2014, we have been calling our OMCs (Operation Maintenance Centers) as NDCs
(Network Data Centers). BTSs are the fixed transmitter and receiver equipment in a cell, or coverage area of a cluster of antennas, for a 2G mobile network that communicates by radio signal with mobile devices. Similarly,
Node-Bs
are the corresponding equipment for 3G, connected to and controlled by RNC in order to realize 3G and HSPA+ coverage for 3G /HSPA-equipped mobile phones and
eNode-Bs
are the equipment that carry out equivalent functionalities for 4.5G with the important difference that they are directly connected to 4.5G Core Network.
At the end of December 2016, we owned over 48,500 base stations (2G+3G/HSDPA+4.5G
(LTE-A))
and leased the land underlying such base stations.
In 2009, the ICTA resolved that operators may transfer the right of use of their
towers to third parties. In accordance with this resolution, we transferred the rights of some towers to Global Tower.
c.
Transmission
Network Infrastructure
Turkcells mobile backhaul utilizes various transport technologies to provide for an
efficient, resilient and cost effective transmission network. Connectivity between sites is provided using Microwave Radio Links and leased lines carried over Synchronous Digital Hierarchy (SDH) and Ethernet over Dense Wavelength
Division Multiplexing (DWDM) where appropriate. Cell sites with site connectivity are mostly served by
point-to-point
microwave radio links owned and managed
by Turkcell, make up more than 90% of our network. Interconnections with other Public Land Mobile Networks (PLMN), Public Switched Telephone Networks (PSTN), Long Distance Telephony Services (LDTS) and small
operator companies are realized through leased line connections. More than 90% of our leased line network connectivity is currently provided by our subsidiary Turkcell Superonline. The rest of the leased lines are provided by the
incumbent Telekom operator Turk Telekom. With the growth of data usage and in preparation for 4.5G, fiber optic connectivity to cell cites has also become a part of our network topology. As a result the overall
infrastructure capacity usage is fully optimized and a high grade of availability is achieved through topology resiliency and packet base IP mobile backhaul network infrastructure.
ITEM 4A.
|
UNRESOLVED STAFF COMMENTS
|
None.
77
ITEM 5.
|
OPERATING AND FINANCIAL REVIEW AND PROSPECTS
|
The following discussion and analysis of
our management with regard to our financial condition and the results of our operations should be read together with the Consolidated Financial Statements included in this annual report. In addition to historical information, the following
discussion contains forward-looking statements based on current expectations that involve risks and uncertainties. Actual results and the timing of certain events may differ significantly from those projected in such forward-looking statements due
to a number of factors, including those set forth in Item 3.D. Risk Factors and elsewhere in this annual report.
I. Overview of the
Turkish and International Economy
2016 saw divergent developments in different country groups. There has been a stronger than expected
pickup in growth in advanced economies, mostly due to a reduced drag from inventories and some recovery in manufacturing output. In contrast, it is matched by an unexpected slowdown in some emerging market economies, mostly reflecting idiosyncratic
factors. The slowdown was accompanied by a further drop in commodity prices and volatility in financial markets. However in the second half of 2016 the picture for emerging market and developing economies (EMDEs) remained much more diverse. The
growth rate in China was a bit stronger than expected, supported by continued policy stimulus. But activity was weaker than expected in some emerging markets, such as Argentina and Brazil, as well as Turkey, which faced a sharp contraction in
tourism revenues. The Turkish economy contracted by 1.8% in the third quarter of 2016 after having grown for twenty seven quarters in a row. Based on market estimates, the
year-on-year
GDP growth in Turkey is expected to be at around 3.0% in 2016 and forecast at 3.0% in 2017. The July failed coup attempt heightened the spectrum of
political uncertainty and Russian sanctions have also negatively affected confidence. Turkeys credit rating was downgraded by Fitch and Moodys to below investment grade, with S&Ps rating remaining one notch below investment
grade. 2017 is expected to be an even more challenging year globally due to high volatility from differing monetary policies in developed markets. Advanced Economies monetary policy is set to remain rather accommodative, as policy rates would remain
very low in 2017, while average balance sheets would still expand significantly due to ongoing large asset purchases by the Bank of Japan and the European Central Bank. On the U.S. side, the Federal Reserve (FED) has increased its policy
rate for the second time in 2016 and after Donald Trumps victory in the presidential election, US rates are expected to rise further due to fiscal stimulus. Market players expect two rate hikes from the FED in 2017. The European Central Bank
has extended the maturity of its quantitative easing program to December 2017 and is expected to provide further easing if needed.
The
TRY depreciated by 21.0% against the U.S. Dollar in 2016, and in 2017 has depreciated by 6.6% as of March 10, 2017. Market players continue to expect further devaluation in the TRY in 2017. The annual inflation rate decreased to 8.5% by
the end of 2016 from 8.8% at the end of 2015. The rise in inflation increased after July led by an increase in food prices and pass through effects due to the TRY depreciation along with political uncertainties and geopolitical risks. The latest
CBRT expectations survey, as of February 13, 2017, indicated that inflation is expected to be at 8.9% at the end of 2017. The current account deficit remains sizeable, as the decline in tourism offsets savings from low energy prices. Progress
on structural reforms has been slow. Potential capital outflows due to a decrease in global USD liquidity and rising U.S. interest rates may have a negative impact on the Turkish economy if not counterbalanced by the European Central Bank and the
Bank of Japan actions.
Turkey will hold a referendum for constitutional change regarding its presidential system on April 16, 2017
which has also contributed to the political uncertainties in the country.
II. Taxation Issues in the Telecommunications Sector
Under current Turkish tax laws, there are several taxes imposed on the services provided by telecommunications operators in Turkey. These taxes
are charged to subscribers by mobile operators and remitted to the relevant tax authorities. They may be charged upon subscription, on an annual basis or on an
ad valorem
basis on the service fees charged to subscribers.
The following are the most significant taxes imposed on our telecommunications services:
a.
Special Communications Tax
The Turkish government imposed a special 25% communications tax on mobile telephone services as part of a series of new taxes levied to finance
public works required to respond to the earthquakes that struck Turkeys Marmara region in 1999. This tax is paid by mobile users and collected by mobile operators. As of August 2004 other telecom services (i.e., fixed lines and TV/radio
transmission) are also included within the scope of special communication tax.
78
Under Law No. 5838, which became effective on March 1, 2009, wired, wireless and mobile
internet service providers are subject to a special 5% communications tax (previously such tax was 25% on mobile, 15% on fixed lines). Other than mobile internet services, all mobile telecommunication services are subject to a special 25% and other
telecommunication services (i.e., fixed lines and TV/radio transmission) are subject to 15% tax rate. The tax collected from subscribers in one calendar month is remitted to the tax authorities within the first 15 days of the following month.
Under Law No. 6322, effective July 1, 2012, new mobile subscriptions for Machine to Machine (M2M) simcards are not subject to the
special communication tax levied upon new subscriptions.
The special communications tax on new mobile subscriptions was TRY 46, TRY 44
and TRY 40 in 2016, 2015 and 2014, respectively. As of January 1, 2017, the special communications tax on new subscriptions levied is TRY 47. The tax has had a correlative negative impact on mobile usage.
b.
Value Added Tax (VAT)
Like all services in Turkey, services provided by GSM operators are subject to VAT, which is 18% of the service fees charged to subscribers. We
declare VAT to the Ministry of Finance within 24 days and remit VAT paid by our subscribers within the first 26 days of the month following when the tax was incurred, after the offset of input VAT incurred by us.
VAT for roaming services was, until November 3, 2009, calculated solely on the
mark-up
amount on
subscribers invoices for roaming services. Following the Ministry of Finances declaration of a change in its position regarding roaming charges, we began imposing VAT and the special communications tax on the entire amount of roaming
charges, starting from November 3, 2009, to comply with this change in position.
Reverse charge VAT is calculated on the invoices
issued by foreign GSM operators.
c.
License and Annual Utilization Fees
According to Article number 46 of the Electronic Communications Law, subscribers registered in the system are subject to both license and
annual utilization fees. GSM operators are charged with the duty of collecting these fees.
The license fee is paid once on the
subscription per subscriber. The license fee was TRY 18.95, TRY 17.95 and TRY 16.30 in 2016, 2015 and 2014, respectively. As of January 1, 2017, the license fee is TRY 19.68.
The payment of the annual utilization fee to the government depends on whether a subscriber is postpaid or prepaid. For postpaid subscribers,
the monthly utilization fee was TRY 1.58, TRY 1.50 and TRY 1.36 in 2016, 2015 and 2014, respectively, and is charged to subscribers monthly. For prepaid subscribers, the annual utilization fee is calculated by multiplying the number of registered
prepaid subscribers at the previous year end by the annual utilization fee and the calculated bulk annual utilization fee is paid by mobile operators the following year on the last business day in February. As of January 1, 2017, the monthly
utilization fee is TRY 1.64. We decided to collect utilization fees from most of our prepaid subscribers starting from June 2011 and we are collecting since then.
d.
Special Consumption Tax
The Special Consumption Tax (SCT) is a tax on prescribed goods, which includes mobile phones. The SCT is charged on mobile phones
either when they are imported or when they are sold by Turkish manufacturers. The SCT rate on mobile phones (mobile phones are legally defined as transmitter/receiver cellular phones) was set at 20% prior to October 13, 2011, and
the SCT calculated in accordance with the 20% rate must not fall below TRY 40 per cellular phone device (Temporary Article 6 of Special Consumption Tax Code).
The SCT rates were raised on some motor vehicles, mobile phones, alcoholic beverages and tobacco products by a decision of the Board of
Ministers, which was published in the Official Gazette on October 13, 2011. The SCT rate over cellular phones was increased from 20% to 25% and the minimum SCT amount to be calculated was increased to TRY 100 (previously the minimum SCT amount
was TRY 40) effective from October 13, 2011.
79
The SCT rates on some motor vehicles, mobile phones and alcoholic beverages were raised by a
decision of the Board of Ministers, which was published in the Official Gazette on January 1, 2014. The minimum SCT amount to be calculated over cellular phones was increased to TRY 120 effective from January 1, 2014. By a decision of the
Board of Ministers, which was published in the Official Gazette on January 1, 2016, the minimum SCT amount to be calculated over cellular phones was increased to TRY 160 effective from January 1, 2016. The said decision of the Board of
Ministers has been cancelled in 2016 by the Supreme Court. Finally a new article has been added to the Special Communication Tax Law (Temporary Article 6) on September 9, 2016 and the minimum SCT amount to be calculated over cellular phones was
set at TRY 160 effective from September 9, 2016. There is a possibility that such tax may increase in the near future.
e.
Tax disputes
Changes in the Ministry of Finances interpretation of the taxation codes, especially changes regarding consumption taxes (Value Added Tax and Special
Communication Tax), may adversely affect consumer prices. In addition to the prospective financial impact of such changes, unanticipated tax liabilities and fines may also be levied against our financial results in prior years since a Turkish
companys operations in the previous five years may be subject to financial investigation. Regulations that became effective July 1, 2010, however, have strengthened our rights with regards to this risk, particularly with regards to the
following:
|
|
|
Tax inspectors shall not issue tax audit reports that contradict Decrees, Public Acts, Statutory Rules, General Communiqués and Circulars promulgated;
|
|
|
|
In the event that the tax authority differentiates previous interpretations of taxation codes via promulgated General Communiqués and Circulars, the new interpretation shall not be applied to previous
transactions; and
|
|
|
|
Transactions that are compliant with rulings taken from the Tax Office shall be relieved from both tax penalty and overdue interest. Such shelter is valid only for a taxpayer that has applied for the ruling.
|
For a description of various tax related disputes to which we are party, see Item 8.A. Consolidated Statements
and Other Financial InformationLegal Proceedings.
III. Critical Accounting Policies
Our discussion and analysis of our financial condition and results of operations are based upon our Consolidated Financial Statements, which
have been prepared in accordance with IFRS as issued by the IASB. The preparation of these financial statements requires us to make estimates, judgments and assumptions that affect the reported amounts of assets, liabilities, revenues and expenses,
and related disclosure of contingent assets and liabilities at the date of the financial statements and for the period then ended. On an ongoing basis, we evaluate the estimates used. We base our estimates on historical experience, actuarial
estimates, current conditions and various other assumptions that we believe to be reasonable under the circumstances. These estimates form the basis for making judgments about the carrying values of assets and liabilities and are not readily
apparent from other sources. Actual results may differ from these estimates. Our critical accounting policies are disclosed in Note 3 (Significant Accounting Policies) to our Consolidated Financial Statements in this
Form 20-F.
IV. Reportable Segments and Reporting Currency
Our operations are aggregated under two main reportable segments, Turkcell Turkey and Turkcell International:
|
|
|
The Turkcell Turkey segment comprises mainly our telecommunication and technology services activities in Turkey and includes the operations of Turkcell, Turkcell Superonline, Turkcell Satis, group call center operations
of Turkcell Global Bilgi, Turktell, Turkcell Teknoloji, Turktell Interaktif, Global Tower, Rehberlik, Turkcell Odeme and Turkcell Gayrimenkul.
|
|
|
|
The Turkcell International segment comprises mainly our telecommunication and technology services activities outside of Turkey and includes the operations of lifecell, Belarusian Telecom, Kibris Telekom, Eastasia,
Lifecell Ventures, Euroasia, Beltel, UkrTower, Global LLC, Turkcell Europe, Lifetech LLC, Beltower and Fintur.
|
Our
Other reportable segment is comprised mainly of information and entertainment services in Turkey and Azerbaijan,
non-group
call center operations of Turkcell Global Bilgi and consumer financing
service operations of Turkcell Finansman The accounting policies of our reportable segments are the same as those described in the summary of significant accounting policies.
80
As of October 1, 2016, the Group announced its intention to exit from jurisdictions in which
Fintur operates and initiated an active program to locate a buyer. Fintur has since been classified as held for sale and discontinued operations. See Note 17 to our audited Consolidated Financial Statements included in Item 18. Financial
Statements of this annual report on Form
20-F.
Our financial statements are presented in
TRY only, the currency in which we recognize the majority of our revenues and expenses.
5.A Operating Results
Our audited Consolidated Financial Statements as at December 31, 2016 and December 31, 2015 and for each of the years in the
three-year period ended December 31, 2016 included in this annual report have been prepared in accordance with IFRS as issued by the IASB.
I.
Overview of Business
Turkcell, a joint stock company organized and existing under the laws of the Republic of Turkey, was formed in
1993 and commenced operations in 1994. We operate under a
25-year
GSM license (the 2G License) and a
20-year
GSM license (the 3G License). We
were granted the 2G License in April 1998 upon payment of an upfront license fee of $500 million. On April 30, 2009, we signed a license agreement with the ICTA, which provides authorization for providing IMT 2000/UMTS services and
infrastructure. We acquired the
A-type
license providing the widest frequency band for a consideration of EUR 358 million (excluding VAT). The 3G License is effective for 20 years starting from
April 30, 2009. Pursuant to the agreement, we started to provide IMT 2000/UMTS services as of July 30, 2009.
We believe that
the
build-out
of our network in Turkey is substantially completed. As of December 31, 2016, our network covered 100% of Turkish cities with a population of 1,000 or more and the majority of Turkeys
tourist areas and principal intercity highways (according to the Turkish Statistical Institute 2012 Census). We currently meet the coverage requirements of our 2G license in all material respects.
In accordance with our 3G license agreement, we are required to cover the population within the borders of all metropolitan municipalities and
within the borders of all cities and municipalities in three and six years, respectively. Moreover, we are required to cover the population in all settlement areas with a population higher than 5,000 and 1,000 in eight and ten years, respectively,
following the date of the agreement. As of December 31, 2016, we had reached 96.04% population coverage.
In the 4.5G auction held on
August 26, 2015, we agreed to purchase the use of 172.4 MHz, the largest amount of spectrum of any operator, for 1,623.5 million (excluding VAT and interest payable on the installments). The license fee is being paid in four equal
semi-annual installments. We agreed to purchase the use of widest frequency bands on 1800 MHz and 2600 MHz. We believe that these will allow us to offer high quality 4.5G services. We commenced offering 4.5G services from April 1, 2016. The
4.5G License is effective for 13 years until April 30, 2029.
Under our 2G, 3G and 4.5G licenses, we pay the Undersecretariat of the
Treasury (the Turkish Treasury) a monthly treasury share equal to 15% of our gross revenue. Of such fee, 10% is paid to the Ministry of Transport, Maritime Affairs and Communications of Turkey (Turkish Ministry) for the
universal service fund.
Other than our 2G, 3G and 4.5G licenses, we also operate under interconnection agreements with other operators
that allow us to connect our networks with those operators to enable the transmission of calls to and from our mobile communications system through existing digital fixed telephone switches. For example, we have an interconnection agreement with
Turk Telekom that provides for the interconnection of our network with Turk Telekoms fixed-line network. Under our agreement with Turk Telekom, as amended, we pay Turk Telekom an interconnection fee per call based on the type and length of the
call for calls originating on our network and terminating on Turk Telekoms fixed-line network, as well as fees for other services. We also collect an interconnection fee from Turk Telekom for calls originating on their fixed-line network and
terminating on ours. We also have interconnection agreements with Vodafone and Avea pursuant to which we have agreed, among other things, to pay interconnection fees to them for calls originating on our network and terminating on theirs, and they
have agreed to pay interconnection fees for calls originating on their networks and terminating on our networks.
81
Our subscriber base has grown substantially since we began operations in 1994. At
year-end
1994, we had 63,500 subscribers, and by
year-end
2016, that number for the Group had grown to 50.1 million including subscribers of subsidiaries.
In 2015, Turkcell Turkey has positioned itself as a converged player in the total telecommunication market in line with our new strategic
priorities. We shifted to a new organizational structure with the aim of increasing efficiency and simplification in our business processes, as well as strengthening our position as a provider of converged communications and technology services.
Through our merged sales channels and integrated technical platform, we have generated efficiencies. Meanwhile, customer services have become a separate focus area.
Going forward, we will monitor our market share in terms of total telecom revenues as a converged player instead of mobile only revenues, or
subscribers. In this regard, positioned as the second player in the converged market, our priority will be to increase our 37.4 % share (including financial services revenue) within this market through differentiating our services and
solutions, while remaining attuned to profitability.
We provide high-quality mobile and fixed voice, data, TV and other services over our
network. We will continue to focus on our customer-oriented approach and our ability to provide quick and differentiated solutions to meet customers needs through lifestyle segments.
In the mobile segment, we increased our postpaid subscriber base from 49% in 2015 to 53% in 2016 due to our focus on value. As of
December 31, 2016, we had approximately 15.7 million prepaid subscribers and 17.4 million postpaid subscribers, compared to approximately 17.4 million prepaid subscribers and 16.6 million postpaid subscribers as of
December 31, 2015.
Our average MoU in Turkey increased 9.2% to 323.9 minutes in 2016 from 296.6 minutes in 2015, as a result of high
bundle packages utilization. Our mobile average revenue per user in Turkey increased to TRY 26.8 in 2016 compared to TRY 24.5 in 2015 mainly driven by our upsell strategy, favorable change in customer mix, focus on high value customer groups, and
increased package penetration.
Our revenues are generated in large part from interconnection fees and retail tariffs. Regulatory
decisions have had and may continue to have the effect of decreasing interconnection rates and imposing minimum and maximum prices on our retail tariffs. For a more detailed discussion of these factors, please see Item 4.B. Business
OverviewRegulation of the Turkish Telecommunications Industry and Item 5.D. Trend Information.
Churn rate is the
percentage calculated by dividing the total number of subscriber disconnections during a period by the average number of subscribers for the same period. For these purposes, we define average number of subscribers as the number of
subscribers at the beginning of the period plus one half of the total number of gross subscribers acquired during the period. Churn refers to subscribers that are both voluntarily and involuntarily disconnected from our network. In 2016, our churn
rate for mobile operations in Turkey decreased to 24.6% from 27.3% in 2015.
In the fixed segment, we increased our subscriber base from
1.5 million for the year ended December 31, 2015, to 1.9 million for the year ended December 31, 2016. 56% of the subscriber base are fiber customers (1,044 thousand subscribers).
We have an allowance for doubtful receivables in our Consolidated Financial Statements for
non-payments
and disconnections that amounted to TRY 974.5 million and TRY 816.4 million as of December 31, 2016 and 2015 respectively, which we believe is adequate. The main reason
for the increase in allowance for doubtful receivables is an impairment loss recognized amounting to TRY 211.4 million which was netted off with a
write-off
of overdue receivables amounting to TRY
58.3 million.
II. International and Other Domestic Operations
In addition to our businesses in Turkey, we have telecommunications operations in Ukraine, the Turkish Republic of Northern Cyprus, Belarus and
Germany. We also operate in other countries through Fintur. For a description of, and additional information regarding, our international and other domestic operations, see Item 4.B. Business Overview.
82
III. Revenues
Revenues include voice, data, messaging, services and solutions, wholesale and other revenues. Other revenues mainly consist of revenues from
our retail business, call center business, information and entertainment services, tower business and financial services.
IV. Operating Costs
a.
Direct Cost of Revenues
Direct cost of revenues includes treasury shares, transmission fees, base station rent and energy expenses, billing costs, cost of goods
sold, depreciation and amortization charges, funding costs for financial services, repair and maintenance expenses directly related to services rendered, roaming charges paid to foreign mobile communications operators for calls made by our
subscribers while outside Turkey, interconnection fees mainly paid to Turk Telekom, Vodafone and Avea, handset costs where the Company is the principal in the sale of the handsets, and wages and salaries and personnel expenses for technical
personnel.
b.
Administrative Expenses
Administrative expenses consist of fixed costs, including company cars, office rental, office maintenance, travel, insurance, consulting,
collection charges, wages, salaries and personnel expenses for
non-technical,
non-marketing,
and
non-sales
employees, and other
overhead charges. Our administrative expenses also include bad debt expenses of our subscribers and customers.
c.
Selling and Marketing
Selling and marketing expenses consist of dealer and distributor commissions, advertising, uncharged prepaid frequency
usage fees, wages, salaries and personnel expenses of sales and marketing related employees, and other expenses, including travel expenses, office expenses, insurance, company car expenses, and training and communication expenses.
83
d.
Results of Operations
The following table shows information concerning our consolidated statements of operations for the years indicated:
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
For the years ended December 31,
|
|
|
|
2016
|
|
|
2015
|
|
|
2014
|
|
|
|
(in TRY millions)
|
|
Revenues
|
|
|
14,100.9
|
|
|
|
12,769.4
|
|
|
|
12,043.6
|
|
Direct cost of revenues
|
|
|
(9,166.4
|
)
|
|
|
(7,769.5
|
)
|
|
|
(7,383.9
|
)
|
Gross profit from
non-financial
operations
|
|
|
4,934.5
|
|
|
|
4,999.9
|
|
|
|
4,659.7
|
|
|
|
|
|
Revenue from financial operations
|
|
|
184.7
|
|
|
|
|
|
|
|
|
|
Direct cost of revenues from financial operations
|
|
|
(70.2
|
)
|
|
|
|
|
|
|
|
|
Gross profit from financial operations
|
|
|
114.5
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Gross profit
|
|
|
5,049.0
|
|
|
|
4,999.9
|
|
|
|
4,659.7
|
|
|
|
|
|
Administrative expenses
|
|
|
(721.8
|
)
|
|
|
(625.3
|
)
|
|
|
(562.7
|
)
|
Selling and marketing expenses
|
|
|
(1,910.9
|
)
|
|
|
(1,901.9
|
)
|
|
|
(1,974.6
|
)
|
Other income/(expense), net
|
|
|
(234.2
|
)
|
|
|
(225.9
|
)
|
|
|
(76.3
|
)
|
|
|
|
|
Results from operating activities
|
|
|
2,181.9
|
|
|
|
2,246.8
|
|
|
|
2,046.1
|
|
Finance costs
|
|
|
(1,237.6
|
)
|
|
|
(799.5
|
)
|
|
|
(1,247.0
|
)
|
Finance income
|
|
|
1,064.8
|
|
|
|
756.1
|
|
|
|
955.4
|
|
|
|
|
|
Net finance (costs)/income
|
|
|
(172.8
|
)
|
|
|
(43.4
|
)
|
|
|
(291.6
|
)
|
Monetary gain
|
|
|
|
|
|
|
|
|
|
|
205.1
|
|
Share of profit of equity accounted investees
|
|
|
|
|
|
|
|
|
|
|
4.5
|
|
|
|
|
|
Profit before income taxes
|
|
|
2,009.1
|
|
|
|
2,203.3
|
|
|
|
1,964.0
|
|
Income tax expense
|
|
|
(423.2
|
)
|
|
|
(667.1
|
)
|
|
|
(730.4
|
)
|
|
|
|
|
Profit from continuing operations
|
|
|
1,586.0
|
|
|
|
1,536.2
|
|
|
|
1,233.6
|
|
|
|
|
|
Profit/ (loss) from discontinued operations
|
|
|
(42.2
|
)
|
|
|
367.3
|
|
|
|
202.8
|
|
Profit for the year
|
|
|
1,543.8
|
|
|
|
1,903.6
|
|
|
|
1,436.5
|
|
|
|
|
|
Attributable to:
|
|
|
|
|
|
|
|
|
|
|
|
|
Equity holders of the Company
|
|
|
1,492.1
|
|
|
|
2,067.7
|
|
|
|
1,864.7
|
|
Non-controlling
interest
|
|
|
51.7
|
|
|
|
(164.1
|
)
|
|
|
(428.2
|
)
|
Profit for the year
|
|
|
1,543.8
|
|
|
|
1,903.6
|
|
|
|
1,436.5
|
|
The following table shows certain items in our consolidated statement of operations as a percentage of revenue:
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
For the years ended December 31,
|
|
|
|
2016
|
|
|
2015
|
|
|
2014
|
|
Statement of Operations Data (% of revenue)
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Revenues
|
|
|
100.0
|
|
|
|
100.0
|
|
|
|
100.0
|
|
Direct cost of revenues
|
|
|
(64.7
|
)
|
|
|
(60.8
|
)
|
|
|
(61.3
|
)
|
Gross margin
|
|
|
35.3
|
|
|
|
39.2
|
|
|
|
38.7
|
|
Administrative expense
|
|
|
(5.1
|
)
|
|
|
(4.9
|
)
|
|
|
(4.7
|
)
|
Selling and marketing expenses
|
|
|
(13.4
|
)
|
|
|
(14.9
|
)
|
|
|
(16.4
|
)
|
Other operating income/(expense), net
|
|
|
(1.6
|
)
|
|
|
(1.8
|
)
|
|
|
(0.6
|
)
|
Results from operating activities
|
|
|
15.3
|
|
|
|
17.6
|
|
|
|
17.0
|
|
V. Segment Overview
Our operations are aggregated under two main reportable segments, Turkcell Turkey and Turkcell International:
|
|
|
The Turkcell Turkey segment comprises mainly our telecommunication and technology services activities in Turkey and includes the operations of Turkcell, Turkcell Superonline, Turkcell Satis, group call center operations
of Turkcell Global Bilgi, Turktell, Turkcell Teknoloji, Turktell Interaktif, Global Tower, Rehberlik, Turkcell Odeme and Turkcell Gayrimenkul.
|
84
|
|
|
The Turkcell International segment comprises mainly our telecommunication and technology services activities outside of Turkey and includes the operations of lifecell, Belarusian Telecom, Kibris Telekom, Eastasia,
Lifecell Ventures, Euroasia, Beltel, UkrTower, Global LLC, Turkcell Europe, Lifetech LLC, Beltower and Fintur.
|
Our
Other reportable segment is comprised mainly information and entertainment services in Turkey and Azerbaijan,
non-group
call center operations of Turkcell Global Bilgi and consumer financing
service operations of Turkcell Finansman. The accounting policies of our reportable segments are the same as those described in the summary of significant accounting policies.
As of October 1, 2016, the Group announced its intention to exit from jurisdictions in which Fintur operates and initiated an active
program to locate a buyer. Fintur has since been classified as held for sale and discontinued operations. See Note 17 to our audited Consolidated Financial Statements included in Item 18. Financial Statements of this annual report on
Form
20-F.
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Turkcell Turkey
|
|
|
Turkcell International
|
|
|
Other
|
|
|
Intersegment
Eliminations
|
|
|
Consolidated
|
|
|
|
2016
|
|
|
2015
|
|
|
2016
|
|
|
2015
|
|
|
2016
|
|
|
2015
|
|
|
2016
|
|
|
2015
|
|
|
2016
|
|
|
2015
|
|
|
|
(in TRY millions)
|
|
Consumer segment revenue
|
|
|
10,216.0
|
|
|
|
9,127.3
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
10,216.0
|
|
|
|
9,127.3
|
|
Corporate segment revenue
|
|
|
2,191.5
|
|
|
|
2,031.7
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
2,191.5
|
|
|
|
2,031.7
|
|
Other Turkcell Turkey revenue
|
|
|
380.1
|
|
|
|
321.9
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
380.1
|
|
|
|
321.9
|
|
Turkcell International revenue
|
|
|
|
|
|
|
|
|
|
|
874.7
|
|
|
|
856.1
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
874.7
|
|
|
|
856.1
|
|
Other revenue
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
661.9
|
|
|
|
458.6
|
|
|
|
|
|
|
|
|
|
|
|
661.9
|
|
|
|
458.6
|
|
Eliminations
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
(38.6
|
)
|
|
|
(26.2
|
)
|
|
|
(38.6
|
)
|
|
|
(26.2
|
)
|
Total revenue
|
|
|
12,787.6
|
|
|
|
11,480.9
|
|
|
|
874.7
|
|
|
|
856.1
|
|
|
|
661.9
|
|
|
|
458.6
|
|
|
|
(38.6
|
)
|
|
|
(26.2
|
)
|
|
|
14,285.6
|
|
|
|
12,769.4
|
|
Reportable segment Adjusted EBITDA*
|
|
|
4,160.9
|
|
|
|
3,759.6
|
|
|
|
235.3
|
|
|
|
246.0
|
|
|
|
222.8
|
|
|
|
134.5
|
|
|
|
0.5
|
|
|
|
0.5
|
|
|
|
4,619.5
|
|
|
|
4,140.5
|
|
Depreciation and amortization
|
|
|
(1,986.7
|
)
|
|
|
(1,457.0
|
)
|
|
|
(202.1
|
)
|
|
|
(200.8
|
)
|
|
|
(13.7
|
)
|
|
|
(10.2
|
)
|
|
|
(0.9
|
)
|
|
|
0.2
|
|
|
|
(2,203.4
|
)
|
|
|
(1,667.8
|
)
|
Capital expenditure
|
|
|
3,144.4
|
|
|
|
7,751.7
|
|
|
|
336.7
|
|
|
|
770.2
|
|
|
|
13.8
|
|
|
|
14.3
|
|
|
|
(0.3
|
)
|
|
|
|
|
|
|
3,494.7
|
|
|
|
8,536.2
|
|
Bad debt expense
|
|
|
(195.5
|
)
|
|
|
(188.0
|
)
|
|
|
(6.0
|
)
|
|
|
(8.3
|
)
|
|
|
(10.0
|
)
|
|
|
(0.3
|
)
|
|
|
|
|
|
|
|
|
|
|
(211.4
|
)
|
|
|
(196.6
|
)
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Turkcell Turkey
|
|
|
Turkcell International
|
|
|
Other
|
|
|
Intersegment
Eliminations
|
|
|
Consolidated
|
|
|
|
2015
|
|
|
2014
|
|
|
2015
|
|
|
2014
|
|
|
2015
|
|
|
2014
|
|
|
2015
|
|
|
2014
|
|
|
2015
|
|
|
2014
|
|
|
|
(in TRY millions)
|
|
Consumer segment revenue
|
|
|
9,127.3
|
|
|
|
8,282.3
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
9,127.3
|
|
|
|
8,282.3
|
|
Corporate segment revenue
|
|
|
2,031.7
|
|
|
|
1,907.4
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
2,031.7
|
|
|
|
1,907.4
|
|
Other Turkcell Turkey revenue
|
|
|
321.9
|
|
|
|
290.5
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
321.9
|
|
|
|
290.5
|
|
Turkcell International revenue
|
|
|
|
|
|
|
|
|
|
|
856.1
|
|
|
|
1,137.9
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
856.1
|
|
|
|
1,137.9
|
|
Other revenue
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
458.6
|
|
|
|
457.8
|
|
|
|
|
|
|
|
|
|
|
|
458.6
|
|
|
|
457.8
|
|
Eliminations
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
(26.2
|
)
|
|
|
(32.4
|
)
|
|
|
(26.2
|
)
|
|
|
(32.4
|
)
|
|
|
|
|
|
|
|
|
|
|
|
Total revenue
|
|
|
11,480.9
|
|
|
|
10,480.2
|
|
|
|
856.1
|
|
|
|
1,137.9
|
|
|
|
458.6
|
|
|
|
457.8
|
|
|
|
(26.2
|
)
|
|
|
(32.4
|
)
|
|
|
12,769.4
|
|
|
|
12,043.6
|
|
Reportable segment Adjusted EBITDA*
|
|
|
3,759.6
|
|
|
|
3,326.4
|
|
|
|
246.0
|
|
|
|
281.0
|
|
|
|
134.5
|
|
|
|
154.6
|
|
|
|
0.5
|
|
|
|
(0.2
|
)
|
|
|
4,140.5
|
|
|
|
3,761.8
|
|
Monetary gain
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
205.1
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
205.1
|
|
Depreciation and amortization
|
|
|
(1,457.0
|
)
|
|
|
(1,311.6
|
)
|
|
|
(200.8
|
)
|
|
|
(319.2
|
)
|
|
|
(10.2
|
)
|
|
|
(8.8
|
)
|
|
|
0.2
|
|
|
|
0.2
|
|
|
|
(1,667.8
|
)
|
|
|
(1,639.4
|
)
|
Capital expenditure
|
|
|
7,751.7
|
|
|
|
1,982.3
|
|
|
|
770.2
|
|
|
|
158.0
|
|
|
|
14.3
|
|
|
|
4.5
|
|
|
|
|
|
|
|
|
|
|
|
8,536.2
|
|
|
|
2,144.8
|
|
Bad debt expense
|
|
|
(188.0
|
)
|
|
|
(141.5
|
)
|
|
|
(8.3
|
)
|
|
|
(14.5
|
)
|
|
|
(0.3
|
)
|
|
|
0.0
|
|
|
|
|
|
|
|
|
|
|
|
(196.6
|
)
|
|
|
(155.9
|
)
|
*
|
For a definition of adjusted EBITDA, please see footnote 9 of the table in Item 3.A. Selected Financial Data.
|
85
Turkcell Turkey
a.
2016 compared to 2015
Total revenues generated by Turkcell Turkey increased 11.4% to TRY 12,787.6 million in 2016 from TRY 11,480.9 million in 2015,
mainly due to a 56.3% growth in data revenues driven by the increase in mobile data and fixed data revenues impacted by increased smartphone penetration, higher user numbers and a rise in data consumption; a 94.6% increase in services revenues which
was partially offset by a 26.6% decrease in voice revenues. For a more detailed discussion of the factors affecting our revenues, please see Item 4.B. Business OverviewRegulation of the Turkish Telecommunications Industry and
Item 5.D. Trend Information.
Turkcell Turkeys Adjusted EBITDA increased 10.7% to TRY 4,160.9 million in 2016 from
TRY 3,759.6 million in 2015, mainly due to an increase in revenues which was partially offset by an increase in direct cost of revenues and administrative expenses. The increase in the direct cost of revenues mainly resulted from an increase in
treasury share expenses, interconnection cost, wages, salaries and personnel, handset costs and network related expenses. The increase in administrative expenses mainly resulted from an increase in bad debt expenses, consultancy expenses and wages,
salaries and personnel expenses.
Depreciation expense increased 36.4% to TRY 1,986.7 million in 2016 from TRY 1,457.0 million
in 2015 mainly as a result of an increase in capital expenditures.
b.
2015 compared to 2014
Total revenues generated by Turkcell Turkey increased 9.5%, to TRY 11,480.9 million in 2015 from TRY 10,480.2 million in 2014,
mainly due to a 38.1% growth in data revenues driven by the increase in mobile data and fixed data revenues impacted by increased smartphone penetration, higher user numbers and a rise in data consumption; a 38.5% increase in services revenues which
was partially offset by a 2.7% decrease in voice revenues. For a more detailed discussion of the factors affecting our revenues, please see Item 4.B. Business OverviewRegulation of the Turkish Telecommunications Industry and
Item 5.D. Trend Information.
Turkcell Turkeys Adjusted EBITDA increased 13.0% to TRY 3,759.6 million in 2015 from
TRY 3,326.4 million in 2014, mainly due to an increase in revenues which was partially offset by an increase in direct cost of revenues and administrative expenses. The increase in the direct cost of revenues mainly resulted from an increase in
treasury share expenses, interconnection cost, wages, salaries and personnel and network related expenses. The increase in administrative expenses mainly resulted from an increase in bad debt expenses and wages, salaries and personnel expenses.
Depreciation expense increased 11.1% to TRY 1,457.0 million in 2015 from TRY 1,311.6 million in 2014 mainly as a result of an
increase in the capex additions.
Turkcell International
a.
2016 compared to 2015
Total revenues generated by Turkcell International increased by 2.2%, to TRY 874.7 million in 2016 from TRY 856.1 million in 2015
mainly due to currency devaluation in Ukraine and Belarus against the Turkish Lira in 2015. The annual growth rates, in terms of local currency, of our major subsidiaries, lifecell and Belarusian Telecom were 8.1% and 19.4% respectively. The revenue
growth in lifecell, which operates in Ukraine, was mainly driven by the increase in the three-month active subscriber base to 10.6 million from 9.2 million and also 14.4% higher blended ARPU (three-month active) due to higher mobile
broadband usage. The revenue growth in Belarusian Telecom, which operates in Belarus, was mainly due to expansion of the subscriber base along with increased voice, mobile services revenues and terminal sales.
Turkcell Internationals Adjusted EBITDA decreased by 4.3% to TRY 235.3 million in 2016 from TRY 246.0 million in 2015 due to
the negative impact of currency devaluation in Ukraine and Belarus against the Turkish Lira. The majority of the segment Adjusted EBITDA is driven by lifecell which decreased by 8.6% in terms of local currency in 2016 compared to 2015 due to higher
network related costs resulting from the 3G+
roll-out
and operational leasing expense post tower related sale and leaseback transactions, as well as higher marketing expenses.
b.
2015 compared to 2014
Total revenues generated by Turkcell International decreased by 24.8%, to TRY 856.1 million in 2015 from TRY 1,137.9 million in 2014
mainly due to currency devaluation in Ukraine and Belarus against the Turkish Lira
86
in 2015. The annual growth rates, in terms of local currency, of our major subsidiaries, lifecell and Belarusian Telecom were 10.5% and 6.2% respectively. The revenue growth in lifecell, which
operates in Ukraine, was mainly driven by the increase in three-month active subscriber base to 10.6 million from 10.3 million and also 2.9% higher blended ARPU (three-month active) due to higher mobile broadband usage. The revenue growth
in Belarusian Telecom, which operates in Belarus, was mainly due to expansion of the subscriber base along with increased voice, mobile broadband and mobile services revenues.
Turkcell Internationals Adjusted EBITDA decreased by 12.5% to TRY 246.0 million in 2015 from TRY 281.0 million in 2014 due to
the negative impact of currency devaluation in Ukraine and Belarus against the Turkish Lira. The majority of the segment Adjusted EBITDA is driven by lifecell which grew by 20.0% in terms of local currency in 2015 compared to 2014 due to effective
cost management and better revenue mix.
VI. Year Ended December 31, 2016 Compared to the Year Ended December 31, 2015
We had 33.0 million mobile subscribers in Turkey, including 15.7 million mobile prepaid subscribers, as of December 31, 2016,
compared to 34.0 million mobile subscribers in Turkey, with 17.4 million mobile prepaid subscribers, as of December 31, 2015. During 2016, we recorded a decrease of 966 thousand Turkish mobile subscribers.
In the fixed segment, we increased our subscriber base from 1.5 million, of which 899 thousand were fiber customers, for the year
ended December 31, 2015, to 1.9 million, of which 1,044 thousand were fiber customers, for the year ended December 31, 2016.
In Ukraine, we had 12.4 million and 13.5 million registered subscribers as of December 31, 2016 and 2015, respectively.
During 2016, we lost approximately 1.1 million Ukrainian registered subscribers, similarly 3 months active subscribers decreased from 10.6 million to 9.2 million. This was primarily due to decreasing multiple SIM card usage.
a.
Revenues
Total
revenues for the year ended December 31, 2016 increased 11.9% to TRY 14,285.6 million in 2016 from TRY 12,769.4 million in 2015.
Total revenues generated by Turkcell Turkey increased 11.4%, to TRY 12.787.6 million in 2016 from TRY 11,480.9 million in 2015,
mainly due to a 56.3% growth in data revenues driven by the increase in mobile data and fixed data revenues impacted by increased smartphone penetration, higher user numbers and a rise in data consumption; a 94.6% increase in services revenues which
was partially offset by a 26.6% decrease in voice revenues.
Postpaid subscriber usage is generally higher than prepaid subscriber. In
Turkey, during 2016, we maintained our focus on the postpaid segment, with newly launched campaigns, offers and promotions to switch customers from the prepaid to the postpaid segment. We focus on postpaid subscribers because there is, in
general, higher average revenue per postpaid subscriber and a lower churn rate. In 2016, postpaid average revenue per user excluding M2M subscribers was TRY 44.0 whereas prepaid average revenue per user was TRY 13.9. These figures indicate
that postpaid average revenue per user is approximately 3.2 times the prepaid average revenue per user. Therefore, the increase in the number of postpaid subscribers has a positive effect on blended average revenue per user.
Total revenues generated by Turkcell International increased by 2.2%, to TRY 874.7 million in 2016 from TRY 856.1 million in 2015
mainly due to growth in Ukraine and Belarus business. The annual growth rates, in terms of local currency, lifecell and Belarusian Telecom were 8.1% and 19.4% respectively.
Other subsidiaries revenues and intersegment eliminations, mainly comprised of our revenues from information and entertainment services,
call center services and financial services, grew by 44.2% to TRY 623.3 million in 2016 from TRY 432.4 million in 2015. The increase in revenue is mainly attributable to the commencement of Turkcell Finansman in February 2016.
b.
Direct cost of revenues
Direct cost of revenues, including depreciation and amortization, increased by 18.9% to TRY 9,236.6 million in 2016 from TRY
7,769.5 million in 2015, due to an increase in depreciation and amortization charges, treasury shares and universal funds paid, network related expenses, wages, salaries and personnel expenses, funding costs for financial services and other
items.
87
Depreciation and amortization charges (including impairment charges) increased by 32.1%, to
TRY 2,203.2 million in 2016 from TRY 1,667.8 million in 2015. The amortization expense for our GSM license and other telecommunication operating licenses was TRY 445.1 million in 2016 mainly attributable to our 4.5G license and
TRY 125.3 million in 2015.
Treasury shares and universal funds paid to the Turkish Treasury and Ministry of Transport, Maritime
Affairs and Communications (Turkish Ministry) increased 5.1%, to TRY 1,683.5 million in 2016 from TRY 1,601.2 million in 2015 which was mainly due to the increase in mobile revenues.
Interconnection and termination costs increased 7.0% to TRY 1,420.2 million in 2016 from TRY 1,327.0 million in 2015 mainly due
to the increase in
off-net
interconnection traffic.
Transmission costs increased by 22.6% to TRY
139.2 million in 2016 from TRY 113.6 million in 2015. Furthermore, radio costs increased by 16.0%, to TRY 1,057.6 million in 2016 from TRY 911.4 million in 2015 mainly due to the cumulative investment impact and increased costs
such as rent and energy.
Wages, salaries and personnel expenses for technical personnel increased 16.9% to TRY 859.1 million in 2016
from TRY 734.7 million in 2015, mainly due to the periodic increase in wages and salaries and the increase in number of personnel.
Roaming expenses increased 18.8%, to TRY 128.4 million in 2016 from TRY 108.1 million in 2015, mainly due to depreciation of the TRY
against the EUR and overall traffic increase.
Billing and archiving costs decreased 15.9% to TRY 61.6 million in 2016 from TRY
73.3 million in 2015, mainly due to the increase in the usage of the electronic and SMS invoices for billing.
Funding costs for
financial services amounting to TRY 67.2 million were recognized in 2016 due to the commencement of Turkcell Finansman in February 2016.
Other costs in direct cost of revenues increased 31.2% to TRY 1,616.4 million in 2016 from TRY 1,232.3 million in 2015 due to
increased contribution of our subsidiaries to our revenues, particularly in the fixed broadband and retail businesses.
As a percentage of
revenues, direct cost of revenues increased 3.8 pp to 64.7% in 2016 from 60.8% in 2015, mainly as a result of increases in depreciation and amortization expenses of 2.4 pp, retail sales related to device costs of 1.5 pp and funding costs from
financial services of 0.5pp as opposed to a decrease in interconnect costs of 0.5 pp.
Gross profit margin decreased 3.8 percentage points
from 39.2% in 2015 to 35.3% in 2016.
c.
Administrative expenses
Administrative expenses increased 15.4%, to TRY 721.8 million in 2016 from TRY 625.3 million in 2015, mainly due to an increase in
wages, salaries and personnel expenses, rent expenses, consultancy expense together with the increase in bad debt expenses resulting from the increase in assigned contracted receivables. As a percentage of revenues, general and administrative
expenses increased to 5.1% for the year ended December 31, 2016, from 4.9% for the year ended December 31, 2015.
Wages,
salaries and personnel expenses for
non-technical
and
non-marketing
employees increased 15.5%, to TRY 277.4 million in 2016 from TRY 240.3 million in 2015,
primarily due to periodic increases in wages and salaries and the increase in number of personnel.
Bad debt expenses increased 7.5%, to
TRY 211.4 million in 2016 from TRY 196.6 million in 2015, mainly due to the increase in allowance for receivables from financial services.
We provided an allowance of TRY 974.5 million and TRY 816.4 million for doubtful receivables for the years ended
December 31, 2016 and 2015, respectively, depending on the likelihood of recoverability of trade and other receivables based on the aging of the balances, historical collection trends and general economic conditions.
88
Other administrative expenses, including collection and consulting expenses, increased 23.7% to
TRY 233.0 million in 2016 from TRY 188.4 million in 2015.
d.
Selling and marketing expenses
Selling and marketing expenses increased 0.5%, to TRY 1,910.9 million in 2016 from TRY 1,901.9 million in 2015, primarily due to a
decrease in selling expenses and wages, salaries and personnel expenses partially offset by an increase in marketing expenses. As a percentage of revenues, selling and marketing expenses decreased from 14.9% for the year ended December 31, 2015
to 13.4 % for the year ended December 31, 2016.
Selling expenses, which consist of distributor and dealer commissions and other
selling expenses decreased 3.2%, to TRY 757.9 million in 2016 from TRY 783.2 million in 2015, mainly due to our value focused customer acquisition strategy.
Marketing expenses, which consist of advertising, market research and sponsorships expenses, increased 20.9%, to TRY 518.4 million in
2016 from TRY 428.6 million in 2015.
Wages, salaries and personnel expenses for selling and marketing employees decreased 7.1%, to
TRY 354.4 million in 2016 from TRY 381.6 million in 2015, mainly due to decrease in number of personnel partially offset by periodic increase in wages and salaries.
Prepaid subscribers uncharged frequency usage fee expenses decreased 2.5%, to TRY 186.5 million in 2016 from TRY 191.4 million
in 2015.
e.
Other operating income/(expense)
Other net operating expenses increased to TRY 234.2 million in 2016 from TRY 225.9 million in 2015, mainly due to fixed asset sales
gain, reversal of legal provisions, commercial agreements termination expenses, donations and litigation expenses as explained in Note 37 (Commitments and Contingencies, Legal Proceedings) to our Consolidated Financial Statements in this
Form 20-F.
f.
Results from operating activities
Results from operating activities decreased by 2.9% to TRY 2,181.9 million in 2016 from TRY 2,246.8 million in 2015. As a percentage
of revenues, results from operating activities also decreased from 17.6% in 2015 to 15.3% in 2016 mainly due to a decrease in selling and marketing expenses as a percentage of revenues.
g.
Net finance income/cost
Net finance cost improved to a TRY 172.8 million net expense in 2016 from a TRY 43.4 million net expense in 2015, due to an increase
in finance cost to TRY 1,237.6 million in 2016 from TRY 799.5 million in 2015, which was partially offset by the increase in finance income to TRY 1,064.8 million in 2016 from TRY 756.1 million in 2015.
Finance income increased by 40.8% to TRY 1,064.8 million in 2016 from TRY 756.1 million in 2015, mainly due to gain from changes in
the fair value of derivative instruments partially netted off with the decrease in interest income on bank deposits.
Finance cost
increased by 54.8% to TRY 1,237.6 million in 2016 from TRY 799.5 million in 2015, mainly due to the increase in foreign exchange losses on borrowings, 4.5G payables and bonds issued partially netted off with foreign exchange gain from main
operations and increase in financing cost of borrowings and 4.5G payables. Net foreign exchange losses increased from TRY 489.3 million in 2015 to TRY 782.5 million in 2016.
Finance cost the for year ended 31 December 2015 is mainly attributable to foreign exchange losses in Belarusian Telecom operating in
Belarus and foreign exchange losses in lifecell operating in Ukraine. Foreign exchange losses from Belarusian Telecom and lifecell exclude foreign exchange losses arising in the foreign operations individual financial statements which have
been recognized directly in equity in the foreign currency translation differences in the consolidated financial statements in accordance with accounting policy for net investment in foreign operations.
89
h.
Income tax expense
Income tax expense decreased 36.6% to TRY 423.2 million in 2016 from TRY 667.1 million in 2015.
The effective tax rate was 21.5% and 26.0% for the years ended December 31, 2016 and 2015, respectively.
Our domestic tax rate is 20%. Differences between the effective tax rate and our domestic tax rate include, but are not limited to, the effect
of allowance for deferred tax assets, tax rates in foreign jurisdictions, dividend income from investment in associates subject to certain tax exemptions (including Fintur),
tax-exempt
income and
non-deductible
expenses. The high effective tax rate in 2016 and 2015 is mainly due to the fact that since it is not probable that taxable profit will be available against which the unused tax losses or unused tax
credits of lifecell and Belarusian Telecom can be utilized, no deferred tax asset is recognized on any loss incurred in lifecell and Belarusian Telecom.
i. Profit/ (loss) from discontinued operations
We have
announced our intention to exit from jurisdictions in which Fintur operates and initiated an active program to locate a buyer. Fintur is now classified as held for sale and reported as discontinued operations (Note 17). Fintur is now therefore
disclosed separately on a single line as discontinued operations in our Consolidated Financial Statements in this Form
20-F.
Comparative periods in the Consolidated Financial Statements are restated to reflect
the classification of Fintur as discontinued operations.
Loss from discontinued operations is TRY 42.2 million in 2016, whereas
profit from discontinued operations was TRY 367.3 million in 2015 from Fintur from October 1, 2016 on the basis of our 41.45% stake in Fintur.
j.
Non-controlling
interests
Non-controlling
interests in the net profit of our consolidated subsidiaries is classified separately
in the consolidated financial statements of operations under
non-controlling
interests. Loss allocated to
non-controlling
interests amounted to TRY
164.1 million for the year ended December 31, 2015, compared to a TRY 51.7 million gain for 2016.
Loss allocated
to
non-controlling
interests from lifecells net loss amounted to TRY 209.3 million in 2015. There is no effect in 2016 since we acquired minority shares of Euroasia in July 2015. In addition, profit
allocated to
non-controlling
interests from net profit generated by Inteltek for the years ended December 31, 2016 and 2015 amounted to approximately TRY 39.3 million and TRY
38.4 million respectively.
k.
Profit for the
year attributable to equity holders of the
Company
Profit for the year attributable to equity holders of the Company decreased to TRY 1,492.1 million in 2016
from TRY 2,067.7 million in 2015, mostly due to decrease in results from operating activities and loss from discontinued operations, higher foreign exchange losses recorded, the decrease in interest income earned on time deposits, which was
partially netted off with gain from changes in the fair value of derivative financial instruments.
VII. Year Ended December 31, 2015 Compared to
the Year Ended December 31, 2014
We had 34.0 million mobile subscribers in Turkey, including 17.4 million mobile
prepaid subscribers, as of December 31, 2015, compared to 34.6 million mobile subscribers in Turkey, with 19.4 million mobile prepaid subscribers, as of December 31, 2014. During 2015, we recorded a decrease of
624 thousand Turkish mobile subscribers.
In the fixed segment, we increased our subscriber base to 1.5 million, of which
899 thousand were fiber customers for the year ended December 31, 2015 from 1.2 million of which 735 thousand were fiber customers for the year ended December 31, 2014.
In Ukraine, we had 13.5 million and 13.9 million registered subscribers as of December 31, 2015 and 2014, respectively.
During 2015, we lost approximately 0.4 million Ukrainian registered subscribers although we increased our 3 months active subscribers from 10.3 million to 10.6 million. This was primarily due to successful regional strategy,
effective regional tariffs and campaigns.
90
a.
Revenues
Total revenues for the year ended December 31, 2015 increased 6.0% to TRY 12,769.4 million in 2015 from TRY 12,043.6 million in
2014.
Total revenues generated by Turkcell Turkey increased 9.5%, to TRY 11,480.9 million in 2015 from TRY 10,480.2 million in
2014, mainly due to a 38.1% growth in data revenues driven by the increase in mobile broadband and fixed broadband revenues impacted by increased smartphone penetration, higher user numbers and a rise in data consumption; a 38.5% increase in
services revenues which was partially offset by a 2.7% decrease in voice revenues.
Postpaid subscriber usage is generally higher than
prepaid subscriber. In Turkey, during 2015, we maintained our focus on the postpaid segment, with newly launched campaigns, offers and promotions to switch customers from the prepaid to the postpaid segment. We focus on postpaid subscribers
because there is, in general, higher average revenue per postpaid subscriber and a lower churn rate. In 2015, postpaid average revenue per user excluding M2M subscribers was TRY 42.7 whereas prepaid average revenue per user was TRY 12.4.
These figures indicate that postpaid average revenue per user is approximately 3.4 times the prepaid average revenue per user. Therefore, the increase in the number of postpaid subscribers has a positive effect on blended average revenue per
user.
Total revenues generated by Turkcell International decreased by 24.8%, to TRY 856.1 million in 2015 from TRY
1,137.9 million in 2014 mainly due to currency devaluation in Ukraine and Belarus against the Turkish Lira in 2015 and decline in Turkcell Europe revenues due to change in its business model. The annual growth rates, in terms of local currency,
of our major subsidiaries, lifecell and Belarusian Telecom were 10.5% and 6.2% respectively.
Other subsidiaries revenues and
intersegment eliminations, mainly comprised of our information and entertainment services and call center revenues, grew by 1.6% to TRY 432.4 million in 2015 from TRY 425.5 million in 2014.
b.
Direct cost of revenues
Direct cost of revenues, including depreciation and amortization, increased by 5.2% to TRY 7,769.5 million in 2015 from TRY
7,383.9 million in 2014, due to an increase in depreciation and amortization charges, treasury shares and universal funds paid, network related expenses, wages and salaries and other items.
Depreciation and amortization charges (including impairment charges) increased by 1.7%, to TRY 1,667.8 million in 2015 from TRY
1,639.4 million in 2014. The amortization expense for our GSM license and other telecommunication operating licenses was TRY 125.3 million in 2015 and TRY 116.0 million in 2014.
Treasury shares and universal funds paid to the Turkish Treasury and Ministry of Transport, Maritime Affairs and Communications (Turkish
Ministry) increased 7.4%, to TRY 1,601.2 million in 2015 from TRY 1,491.4 million in 2014 which was mainly due to the increase in mobile revenues.
Interconnection and termination costs increased 0.8% to TRY 1,327.0 million in 2015 from TRY 1,316.6 million in 2014 due to the
decrease of interconnection traffic of lifecell and revised operational structure of Turkcell Europe which was partially offset by the increase in off net traffic of Turkey operations.
Transmission costs increased by 6.7% to TRY 113.6 million in 2015 from TRY 106.4 million in 2014. Furthermore, radio costs increased
by 9.9%, to TRY 911.5 million in 2015 from TRY 829.7 million in 2014 mainly due to the cumulative investment impact and increased taxes and costs, such as rent and energy.
Wages, salaries and personnel expenses for technical personnel increased 12.0% to TRY 734.7 million in 2015 from TRY 655.7 million
in 2014, mainly due to the periodic increase in wages and salaries and the increase in number of personnel.
Roaming expenses increased
17.3%, to TRY 108.1 million in 2015 from TRY 92.2 million in 2014, mainly due to depreciation of the TRY against the EUR and increased traffic.
Billing and archiving costs decreased 11.2% to TRY 73.3 million in 2015 from TRY 82.5 million in 2014, mainly due to the increase in
the usage of the electronic and SMS invoices for billing.
91
Other costs in direct cost of revenues increased 5.3% to TRY 1,232.3 million in 2015 from
TRY 1,169.9 million in 2014 mainly due to the increased contribution of our subsidiaries to our revenues, particularly in the fixed broadband, and retail businesses.
As a percentage of revenues, direct cost of revenues decreased 0.5 percentage points to 60.8% in 2015 from 61.3% in 2014, as a result of
decreases in interconnection and termination expenses of 0.5 pp and depreciation and amortization expenses of 0.6 pp as opposed to a rise in the operational expenses of certain subsidiaries.
Gross profit margin increased 0.5 percentage points from 38.7% in 2014 to 39.2% in 2015.
c.
Administrative expenses
Administrative expenses increased 11.1%, to TRY 625.3 million in 2015 from TRY 562.7 million in 2014, mainly due to an increase in
wages and salary expenses arising from periodic increases in such figures, together with the increase in bad debt expenses resulting from the increase in assigned contracted receivables. As a percentage of revenues, general and administrative
expenses increased to 4.9% for the year ended December 31, 2015, from 4.7% in 2014.
Wages, salaries and personnel expenses for
non-technical
and
non-marketing
employees increased 13.6%, to TRY 240.3 million in 2015 from TRY 211.6 million in 2014, primarily due to periodic increases in wages
and salaries.
Bad debt expenses increased 26.1%, to TRY 196.6 million in 2015 from TRY 155.9 million in 2014, mainly due to the
increase in assigned receivables.
We provided an allowance of TRY 816.4 million and TRY 727.7 million for doubtful receivables
for the years ended December 31, 2015 and 2014, respectively, depending on the likelihood of recoverability of trade and other receivables based on the aging of the balances, historical collection trends and general economic
conditions.
Other administrative expenses, including collection and consulting expenses, decreased 3.5% to TRY 188.4 million in
2015 from TRY 195.2 million in 2014.
d.
Selling and marketing expenses
Selling and marketing expenses decreased 3.7%, to TRY 1,901.9 million in 2015 from TRY 1,974.6 million in 2014, primarily due to a
decrease in selling expenses and marketing expenses partially offset by an increase in wages and salary expenses. As a percentage of revenues, selling and marketing expenses decreased from 16.4% for the year ended December 31, 2014 to
14.9 % for the year ended December 31, 2015.
Selling expenses, which consist of distributor and dealer commissions and other
selling expenses decreased 8.8%, to TRY 783.2 million in 2015 from TRY 858.8 million in 2014, mainly due to value focused approach of our customer acquisition strategy.
Marketing expenses, which consist of advertising, market research and sponsorships expenses decreased 5.0%, to TRY 428.6 million in 2015
from TRY 451.4 million in 2014.
Wages, salaries and personnel expenses for selling and marketing employees increased 6.5%, to
TRY 381.6 million in 2015 from TRY 358.3 million in 2014, mainly due to periodic increase in wages and salaries.
Prepaid
subscribers uncharged frequency usage fee expenses increased 2.8%, to TRY 191.4 million in 2015 from TRY 186.2 million in 2014.
e.
Other operating income/(expense)
Other net operating expenses increased to TRY 225.9 million in 2015 from TRY 76.3 million in 2014, mainly due to commercial
agreements termination expenses and litigation expenses as explained in Note 34 (Commitments and Contingencies, Legal Proceedings) to our Consolidated Financial Statements in this
Form 20-F.
92
f.
Results from operating activities
Results from operating activities increased by 9.8% to TRY 2,246.8 million in 2015 from TRY 2,046.1 million in 2014. As a percentage
of revenues, results from operating activities also increased from 17.0% in 2014 to 17.6% in 2015 mainly due to a decrease in direct cost of revenues and selling and marketing expenses as a percentage of revenues.
g.
Net finance income/cost
Net finance cost improved to a TRY 43.4 million net expense in 2015 from a TRY 291.6 million net expense in 2014, due to a decrease
in finance cost to TRY 799.5 million in 2015 from TRY 1,247.0 million in 2014, which was partially offset by the decrease in finance income to TRY 756.1 million in 2015 from TRY 955.4 million in 2014.
Finance income decreased 20.9% to TRY 756.1 million in 2015 from TRY 955.4 million in 2014, mainly due to a decrease in interest
earned on time deposits due to declined cash balance.
Finance cost improved 35.9% to TRY 799.5 million in 2015 from TRY
1,247.0 million in 2014, mainly due to the decrease in net foreign exchange losses from TRY 1,110.8 million in 2014 to TRY 489.3 million in 2015. Net foreign exchange loss decreased mainly due to debt restructuring in lifecell and
Belarusian Telecom, foreign exchange losses recognized directly in the foreign currency translation reserves in equity as part of net investment in foreign operation accounting and lower devaluation of the UAH against USD in 2015 compared to 2014
which is partially offset by higher devaluation of the BYN against USD in 2015 compared to 2014. Foreign exchange losses in 2015 and 2014 were mainly attributable to our net foreign exchange position in our foreign operations.
Foreign exchange gains and losses arising from payables to foreign operations as a part of debt restructuring of lifecell and Belarusian
Telecom and the settlement of which is neither planned nor likely in the foreseeable future, are considered to form part of a net investment in a foreign operation and are recognized directly in equity in the foreign currency translation. In 2015,
the Company has recognized net foreign exchange losses net of tax amounting to TRY 62.3 and TRY 200.2 resulting from net investment in lifecell and Belarusian Telecom respectively, in foreign currency translation differences in the consolidated
financial statements in accordance with accounting policy for net investment in foreign operations.
h.
Monetary gain
No monetary gain was recognized in 2015, as hyperinflationary accounting ceased in Belarus starting from January 1, 2015. Monetary gain
was TRY 205.1 million in 2014.
i
. Share of profit of equity accounted investees
The Company accounted its joint venture
A-Tel
by applying equity method accounting until August, 27
2014. Our share of profit of equity accounted investees was TRY 4.5 million as of December 31, 2014.
j.
Income tax expense
Income tax expense decreased 8.7% to TRY 667.1 million in 2015 from TRY 730.4 million in 2014.
The effective tax rate was 26.0% and 33.7% for the years ended December 31, 2015 and 2014, respectively.
Our domestic tax rate is 20%. Differences between the effective tax rate and our domestic tax rate include, but are not limited to, the effect
of allowance for deferred tax assets, tax rates in foreign jurisdictions, dividend income from investment in associates subject to certain tax exemptions (including Fintur),
tax-exempt
income and
non-deductible
expenses. The high effective tax rate in 2015 and 2014 is mainly due to the fact that since it is not probable that taxable profit will be available against which the unused tax losses or unused tax
credits of lifecell and Belarusian Telecom can be utilized, no deferred tax asset is recognized on any loss incurred in lifecell and Belarusian Telecom.
k. Profit/ (loss) from discontinued operations
Profit from discontinued operations increased 81.1% to TRY 367.3 million in 2015 from TRY 202.8 million in 2014, mainly due to a
higher net income contribution from Fintur. In 2014, due to
non-cash
charges in the
93
Fintur financials, stemming from the write-down of operational assets and impairment charges relating to goodwill and fixed assets, our financials were impacted negatively by TRY 116 million
on the basis of our 41.45% share in Fintur.
l.
Non-controlling
interests
Non-controlling
interests in the net profit of our consolidated subsidiaries is classified separately
in the consolidated financial statements of operations under
non-controlling
interests. Loss allocated to
non-controlling
interests amounted to TRY
428.2 million for the year ended December 31, 2014, compared to a TRY 164.1 million for 2015.
Loss allocated to
non-controlling
interests from lifecells net loss amounted to TRY 209.3 million in 2015 and TRY 479.7 million in 2014. In addition, profit allocated to
non-controlling
interests from net profit generated by Inteltek for the years ended December 31, 2015 and 2014 amounted to approximately TRY 38.4 million and TRY 36.1 million
respectively.
m.
Profit for the
year attributable to equity holders of the Company
Profit for the year attributable to equity holders of the Company increased to TRY 2,067.7 million in 2015 from TRY
1,864.7 million in 2014, mostly due to increase in results from operating activities and share of profit of equity accounted investees, lower foreign exchange losses recorded, which was partially netted off with the decrease in interest income
earned on time deposits, rise in interest expense and other expense items.
VIII. Effects of Inflation
The annual inflation in Turkey were 8.5%, 8.8% and 8.2% for the years ended December 31, 2016, 2015 and 2014, respectively, based on the
Turkish consumer price index. Depreciation of the Turkish lira, tax adjustments and the partial rise in unprocessed food prices have been effective in this development. The current inflation target set by the CBRT in its January 31, 2017
Inflation Report is 8%, with a 70% confidence interval between 6.6% and 9.4% for 2017. The most recent CBRT expectations survey, dated February 13, 2017, indicates that consumer inflation will be around 8.9% by the end of 2017, which is above
the CBRTs target. Administrative price hikes introduced at the beginning of year and minimum wage increase both attributed to the negative expectations on inflation in 2016. For additional information, see Item 3.A. Selected Financial
DataExchange Rate Data and Item 3.D. Risk Factors.
Inflationary pressures in Belarus improved through 2016, with
tighter fiscal and monetary policies during much of 201516 have helped support macroeconomic stabilization. The exchange rate has now stabilized. Since the shift to a more flexible exchange rate regime in early 2015, reserves have stabilized
and, in recent months, begun to rise. Headline inflation has slowed towards the end of 2016 dropping to 10.6% from 12% in 2015. Macroeconomic stability is still fragile due to the countrys reliance on Russian economy. Key domestic risks to the
outlook include the pace of implementation of the policy reform agenda. On the external side, key risks include disruptions in energy price arrangements with Russia. Corporate and bank balance sheets and household confidence remain sensitive to any
significant exchange rate movements, owing to high dollarization, currency mismatches, limited access to foreign exchange liquidity, and significant annual gross external financing requirements.
The fixed exchange rate regime (revised to floating exchange regime in early 2015) and the recession caused a persistent deflation in Ukraine.
Ukraine experienced deflation until May 2012 when the political and economic tensions with Russia began to escalate and the rise in inflation continued even after the annexation of Crimea in April 2014. After the freeze of political tensions in
eastern region and consumer confidence and economic growth improving, annual inflation decreased to 12.4% in December 2016 from 43.3% at the end of 2015. Annual inflation came in close to National Banks target of 12%. A moderate growth of raw
food prices made a significant contribution to the slowdown in inflation. Also core inflation moderated to 5.8% in 2016 from 34.7% in 2015. The National Bank of Ukraine lowered its policy rate from 22% to 14% through 2016 on back of disinflationary
progress.
IX. Foreign Currency Fluctuations
We conduct our business in several currencies other than functional currencies of each of our locations. As a result of our exposure to foreign
currency, exchange rate fluctuations have a significant impact, in the form of both translation and transaction risks, on our Consolidated Financial Statements.
94
Exchange rate movements impact our assets and liabilities denominated in currencies other than
TRY, Ukrainian Hryvnia (UAH), Belarusian Rubles, Euro and Azerbaijani Manat for our operations in Turkey, Ukraine, Belarus, Germany and Azerbaijan, respectively. We hold some of our cash portfolio in foreign currency to manage our
non-TRY
denominated liabilities in Turkey. Additionally, derivative financial instruments such as forward contracts, swap contracts and options are used.
The foreign exchange risks in Turkey as the result of purchases and borrowings in U.S. Dollars and Euros have been manageable, as there is a
developed market enabling the hedging of such risk; however, in Belarus and Ukraine, there are no tools to hedge foreign exchange rate risks effectively due to restricted, thin and underdeveloped financial markets. In Belarus, no international bank
offers hedging instruments and local banks are too undercapitalized to be able to enter into transactions.
In Ukraine, the only hedging
tool seemed to be
non-deliverable
forwards (NDF) which are a cash settled product in U.S. Dollars, a short term forward contract on a
non-convertible
foreign
currency which could not be delivered offshore. However, with the National Bank of Ukraine forbidding any NDF settlement, the already liquidity-thin market has become virtually
non-existent.
As of
December 31, 2016,with improving outlook for the economy on back of real growth returning to positive territory, IMF financial aid package tranches, fiscal and macro reforms being implemented, downtrend in inflation and build up in FX reserves
Ukrainian Hryvnia depreciated against the U.S. Dollar by 13.3% in 2016 compared to 52.2% in 2015.
In the current economic
environment and considering the aforementioned fragile economic conditions, there is a possibility of further devaluations in Ukraine and Belarus.
Our foreign currency risk management policy is focused on hedging foreign currency exposure arising from
non-TRY
denominated liabilities and purchase commitments. See Item 11. Quantitative and Qualitative Disclosures about Market Risk.
X. Interest Rate Hedging
Monitoring and
examining financing opportunities to improve our financial flexibility and performance has been a continuous process for us. Depending on the availability in both domestic and international debt/capital markets, we continuously monitor new financing
alternatives for contingency purposes as well as to fund potential new investments or acquisitions. We are exposed to interest rate risk as part of our total debt portfolio is based on floating rates. We also closely monitor various hedging
alternatives to hedge our interest rate risk with a minimum cost. Through June 2016 and August 2016, a significant portion of our floating FX debt portfolio was hedged and converted to fixed TRY liability through cross currency swaps.
a.
New Accounting Standards Issued
See Note 3 (Significant accounting policies, new standards and interpretations) of our Consolidated Financial Statements in this
Form 20-F.
5.B Liquidity and Capital Resources
a.
Liquidity
We
require significant liquidity to finance capital expenditures for the expansion and improvement of our mobile communications network, for operational capital expenditures, for working capital, and to service our debt obligations. A summary of our
consolidated cash flows for the years ended December 31, 2016, 2015 and 2014 is as follows:
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2016
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|
|
2015
|
|
|
2014
|
|
|
|
TRY million
|
|
Net cash generated by operating activities
|
|
|
607.1
|
|
|
|
1,901.3
|
|
|
|
1,990.8
|
|
Net cash used in investing activities
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|
|
(2,976.7
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)
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|
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(3,563.0
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)
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|
(1,350.1
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)
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Net cash generated by/(used in) financing activities
|
|
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4,839.0
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|
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(4,887.4
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)
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65.1
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Net cash increase/ (decrease) in cash and cash equivalents
|
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2,469.5
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|
|
|
(6,549.1
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)
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705.8
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Effects of foreign exchange rate fluctuations on cash and cash equivalents
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664.1
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436.0
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197.7
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Net cash provided by our operating activities was TRY 607.1 million in 2016 and TRY 1,901.3 million
in 2015.
95
The decrease in profit amounting to TRY 360 million compared to 2015 has a negative impact
on net cash generated by operating activities. We consider the subtotal after the adjustments for profit for the period in order to analyze the increase in cash from operating activities. Since these lines are adjusting in nature, they are to be
excluded from net cash from operating activities, as they either do not have any effect on net cash from operating activities or they have an offsetting effect on the changes in working capital. As a result, the trend in cash from operating
activities should be correlated with the trend in results from operating activities, income tax expense and dividends received. The corresponding subtotal, after adjustments, increased to TRY 4,409 million in 2016 from TRY 4,127.0 million
in 2015. Furthermore, the increase in interest paid to TRY 434.5 million in 2016 from TRY 153.5 million in 2015, the increase in changes in receivables from financial operations, the decrease in trade and other payables, partially netted
off with the decrease in changes in trade receivables and income tax paid to TRY 135.9 million in 2016 from TRY 751.1 million in 2015 resulted in a 68.1% decrease in net cash provided by our operating activities.
Net cash used by investing activities decreased to TRY 2,976.7 million in 2016 from TRY 3,563.0 million in 2015. The change in net
cash used by investing activities is mainly due to the decrease in capital expenditures. For the year ended December 31, 2016, we spent approximately TRY 2,572.4 million on acquisition of property, plant and equipment compared to TRY
2,135.4 million in 2015 while we spent approximately TRY 855.1 million on acquisition of intangible asset compared to TRY 2,461.6 million in 2015.
Net cash provided by our financing activities for the year 2016 amounting to TRY 4,839.0 million, whereas net cash used was TRY
4,887.4 million for 2015. The change is mainly attributable to the proceeds from new loan agreements and issuance of bonds which partially netted off with dividends paid and repayment of borrowings. In 2016, dividend paid amount was
TRY 51.4 million, compared to dividend paid in 2015 amounting to TRY 4,025.5 million, with respect to the years ended December 31, 2010, 2011, 2012, 2013, 2014 and 2015. In addition, we repaid TRY 4,932.8 million of our loans and
borrowings in 2016, compared to TRY 6,551.0 million in 2015. The cash generation from the issuance of bonds decreased to TRY 167.5 million in 2016 from TRY 1,440.0 in 2015. The cash generation from issuance of loans and
borrowings increased to TRY 9,381.3 million in 2016 compared to TRY 4,866.4 million in 2015.
b.
Sources of Liquidity
We had applied to the Capital Markets Board and, on September 15, 2015, obtained its approval of an issuance certificate to issue
bonds, commercial paper or any other debentures with an amount up to $1 billion (or its equivalent in another currency) to real and legal persons domiciled outside of Turkey through private placement and/or sales to qualified investors without
a public offering. On October 2015, we issued a Eurobond with an aggregate principal amount of $500 million,
10-year
maturity, a redemption date of October 10, 2025 and coupon rate of 5.75% based on
a 5.95% reoffer yield to qualified investors domiciled outside of Turkey. The bond issuance was completed and the proceeds of the issue were transferred to the Companys account on October 15, 2015 and the notes are now listed on the
official list of the Irish Stock Exchange.
On September 16, 2015, we signed a club loan facility with a group of international banks
with a U.S. Dollar tranche in the maximum amount of $500 million and a Euro tranche in the maximum amount of 445 million. The facility has a maturity of five years, with principal amortization during the last three years of the
loan. Interest is payable semi-annually. The facility is unsecured with an interest rate of three-month LIBOR/EURIBOR +2.0% per annum. As of December 31, 2016 the company has utilized the full amount of the facility.
On October 23, 2015 we signed a loan agreement package with China Development Bank (CDB) for an amount of up to
EUR500 million available for two years, to refinance certain of the Groups existing loans, and for an amount of up to EUR750 million available for three years, to finance certain of our procurement requirements from Chinese suppliers
in relation to certain of our infrastructure investments. The total loan package has a final maturity of 10 years, with principal amortization during the last seven years of the loan and will be paid back in equal installments. The annual interest
rate of the loan is EURIBOR +2.20%. As of December 31, 2016 an amount of 500 million has been utilized.
Turkcell
Finansman has a significant portion in Turkcell group debt balance in line with the growing funding need of the company. Turkcell Finansman mainly relies on loans from local and international banks as a core funding so far. As of December 31,
2016, TFS loan portfolio was TRY 1,524 million, and only small portion of this portfolio is in foreign currency (TRY 92.7 millions)
Turkcell Finansman also had applied to the Capital Markets Board and, on November 30, 2016, obtained its approval of an issuance of
domestic debt securities to qualified investors and without a public offering, within a
96
period of one year for up to TRY 1,500 million. On December 16, we issued
174-day
commercial paper to qualified investors without a public
offering has been completed. The issue size is nominal TRY 250 million with the maturity date of June 8, 2017 and an annual simple interest rate of 10.7%.
In order to diversify its debt portfolio, Turkcell Finansman will also resort other funding alternatives, as such it is applied to Capital
Markets Board of Turkey (CMB) for the issuance certificate of asset-backed securities with an amount of up to TRY 100 million within one year on January 2017.
Our loans from financial institutions consist of local and international bank borrowings and finance lease obligations with either fixed or
floating interest rates. A significant portion of our bank borrowings is utilized to finance our consolidated subsidiaries financing needs and acquisition of GSM licenses. All of our loans are denominated in U.S. Dollar, BYN, EUR, HRV or
TRY. The floating interest rates vary from Libor + 2.0% and Libor + 2.6% for the loans denominated in U.S. Dollars. The fixed interest rates vary from 5.8% to 28.0% for the loans denominated in U.S. Dollars, from 10.4% to 12.6% for the
loans denominated in TRY, from 12.0% to 16.0% for the loans denominated in BYN, from 13.5% to 18.6% for the loans denominated in HRV and the floating interest rates vary from Euribor + 1.2% and Euribor 2.2% for the loans denominated in EUR. The
fixed interest rate for Euro loans are 3.4%. The loans are payable over the period from 2017 to 2025.
The ratio of our
loans and borrowings to equity is 61% as of December 31, 2016, compared to 29% as of December 31, 2015. We have been able to maintain our leverage at a satisfactory level and well in line with our targets. For more information, see Note 28
to our Consolidated Financial Statements.
The auction for the 4.5G license was held on August 26, 2015 and the capital expenditure
required in connection with our 4.5G
build-out
is expected to be material. The tender price of the 4.5G license amounting to EUR 1,623.5 million (equivalent to TRY 5,158.7 million as at
December 31, 2015) (excluding VAT of 18%) is being paid in four equal installments amounting to EUR 1,655.3 million (equivalent to TRY 5,259.9 million as at 31 December 2015) including interest and excluding VAT of 18%. On
October 26, 2015, we made the payment amounting to TRY 1,321.9 million for the original amount of EUR 413.8 million (including interest) as first installment and total VAT amounting to TRY 933.4 million for the original amount of
EUR 292.2 million in cash. The second installment of 413.8 million was paid on April 25, 2016. The third installment of 413.8 million was paid on October 25, 2016. The last installment will be paid on
April 27, 2017. We may choose to pay the last installment in Euro or in Turkish Lira converted at the buying exchange rate announced by Central Bank of the Republic of Turkey on January 2, 2017.
We are continuing our efforts to selectively seek out and evaluate new investment opportunities. These opportunities could include the
purchase of licenses and acquisitions in markets inside and outside of Turkey.
Under the current assumptions and circumstances, we expect
to generate adequate levels of cash to maintain a positive cash position in the future and to have positive cash flow related to our communications and technology activities in Turkey. According to our current business plan for the operations in
Turkey, we believe that we will be able to finance our current operations, capital expenditures, and financing costs and maintain and enhance our network through our operating cash flow existing credit facilities and other available credit lines.
However, we continue to experience difficult pricing and competitive conditions in our markets, which we expect will continue. In addition, the increase in the volume of assigned contracted receivables may continue to result in higher working
capital requirements. The working capital requirements related to terminal financing and bad debt expenses are planned to be managed by our consumer finance company, which commenced operations in 2016. We are also facing increased capital needs to
finance our technological and geographic expansion, which may increase our net cash used for investing activities. These pressures have reduced, and may continue to reduce, our liquidity and may lead to an increase in borrowing needs and net cash
used by financing activities.
Our cash outflows through 2017 include possible dividend payments, depending on the result of our general
assembly meetings, quarterly corporate tax payments, 4.5G license fee payments, capital expenditures and working capital needs.
We expect
that our total operational capital expenditures as a percentage of revenues in 2017 will be around 20%, with increased investments in preparation for the transition of the mobile network to 4.5G, further expansion of the fiber network, and the roll
out of lifecells 3G+ network.
The forward-looking statements made here regarding our liquidity and any other financial results are
not a guarantee of performance. They are subject to risks and uncertainties that could cause future activities and results of operations to be different from those set forth in this annual report.
97
Important factors that may adversely affect our projections include general economic conditions,
changes in the competitive environment, legal risks, developments in the domestic and international capital markets, increased investments, changes in telecommunications regulations and mismatches between the currencies in which we generate revenue
and hold liquid assets and the currencies in which we incur liquid obligations and debt. See Item 3.D. Risk Factors for a discussion of these and other factors that may affect our projections.
c.
Capital Transactions
In 2016, we have entered into buyback transactions on our own shares; please refer to Item 10.B. Share
Buy-Backs,
as well as Item 16.E which provides a table regarding the share buybacks for the year 2016.
d.
General Economic Conditions
Turkeys growth was 4.5% both in the first and second quarter of 2016 and economy contracted by 1.8% in the third quarter of 2016. Economy
is expected to grow by 3.0% in 2017; mainly driven by the domestic demand.
e.
Dividend Payments
On March 23, 2016, the Board of Directors proposed a dividend distribution for the year ended December 31, 2015 amounting to TRY
1,200.0 million (equivalent to $341.0 million as of December 31, 2016), which represented approximately 58% of net distributable income for the relevant year. This dividend proposal was discussed and rejected at the Ordinary General
Assembly of Shareholders held on March 29, 2016. For additional details regarding our dividend policy, see Item 8.A. Consolidated Statements and Other Financial InformationDividend Policy.
5.C Research and Development, Patents and Licenses, etc.
We own a number of patents, utility models, trademarks and industrial designs.
The activities of our technology center, which houses all of our R&D operations in a single location, include the following:
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Partnership software development, customization and/or integration of software products of suppliers through the service and product development processes;
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Developing network infrastructure strategies in a fast evolving information-communication technologies world; and
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Designing short and long-term technology road maps for our operations.
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Internally developed
software arising from our R&D works amounted to approximately TRY 126.9 million and TRY 123.1 million in 2016 and 2015, respectively. Internally-developed software does not include any costs relating to the research phase.
5.D Trend Information
a.
Changing Subscriber Base and Usage Patterns
The proportion of postpaid subscribers in our subscriber base in Turkey was 53%, 49% and 44% in 2016, 2015 and 2014 respectively, due to our
value focus.
As our market and business strategy evolve, we expect that the percentage of our revenues from mobile data and fixed data
will continue to increase with increased smartphone penetration, higher user numbers and a rise in data consumption. For these reasons and with our increased emphasis on OTT services, we also expect that the percentage of our revenues from services
will also increase. On the other hand, revenues from voice and SMS traffic are expected to continue to decrease as a percentage of our revenues.
b.
Regulations
affecting our prices
The ICTA has on several occasions intervened to place caps on the tariffs that we charge in the Turkish market. The ICTAs intervention in
our retail voice and SMS prices, has negatively affected our ability to design and launch campaigns and offers and, consequently, had a negative impact on our business. The ICTA has also intervened to decrease interconnection rates.
98
With respect to the interconnection rates that we charge, after a 33% reduction for Turkcell in
2008, the interconnection rates issued by the ICTA on March 25, 2009 for all mobile operators in Turkey provided for a further 29% decrease, on average, among all operators. On February 10, 2010, there was an additional 52% reduction in
Turkcells interconnection rates. Finally, with the ICTAs board resolution dated June 17, 2013, our mobile termination rates have been set at TRY 0.0250, a 20% decline from TRY 0.0313. In addition, the ICTA with a board resolution
dated April 12, 2013, lowered SMS termination rates for Turkcell from TRY 0.0170 to TRY 0.0043. With its latest decision dated October 22, 2014, the ICTA also set the tariff for MMS termination rates for Turkcell at TRY 0.0086.
ICTA removed the regulation on lower limit on
on-net
retail prices and campaigns. These pricing
regulations were valid on each and every single voice tariff and campaign, whereas we were obliged to maintain our minimum
on-net
SMS rate on network base. The table below shows the
on-net
prices and MTR rates until August 16, 2016:
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TRY
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Before July 1, 2013
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July 1, 2013
August 16, 2016
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Change %
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Minimum
on-net
voice price
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0.0313
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0.0428
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37
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%
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Minimum
on-net
SMS price
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0.0073
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Voice MTR
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0.0313
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0.0250
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(20
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%)
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SMS MTR
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0.0170
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0.0043
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(75
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%)
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The maximum tariffs set by the ICTA may constitute the highest rates we may charge for the services included
in these customized service packages. Generally, the maximum tariffs set by the ICTA for particular services are set higher than the standard tariffs determined by the ICTA for those services. Pursuant to a board decision dated September 28,
2015, price caps for voice were set at 0.4625 TRY/min for voice and TRY 0.332 for SMS. Such caps were in force at the beginning of 2016, until a decision rendered in March 10, 2016 by ICTA annulled the maximum tariffs set by ICTA in 2015.
The ICTA has in the past intervened and may again intervene, impacting the prices we charge for our tariffs.
Further cuts in interconnection rates may make us redesign our tariffs and may impact our operational results, Currently Mobile Call
Termination Market and Mobile Access and Call Origination Market are being analyzed by ICTA. Upon the renewal of market analyses in 2017, SMP operators will be determined.
Given these factors, it is difficult to predict with any degree of certainty the growth and usage patterns of our subscribers and our ability
to maintain or increase revenues or profitability. General economic conditions, competitive pressures and the trend in our interconnection pricing will continue to exert pressure on our financial results.
c.
Liquidity
Our
activities have traditionally generated a strong positive cash flow. According to our current business plan for the operations in Turkey, we believe that we will be able to finance our current operations, capital expenditures, and financing costs
and maintain and enhance our network through our operating cash flow and existing credit facilities and other available credit lines. However, we continue to experience difficult pricing and competitive conditions in our markets, which we expect
will continue. In addition, the increase in the volume of assigned contracted receivables may continue to result in higher working capital requirements. The working capital requirements related to terminal financing and bad debt expenses are planned
to be managed by our consumer finance company, which commenced operations in 2016. We are also facing increased capital needs to finance our technological and geographic expansion, which may increase our net cash used for investing activities. These
pressures have reduced, and may continue to reduce, our liquidity and may lead to an increase in borrowing needs and net cash used by financing activities.
We expect that our total operational capital expenditures as a percentage of revenues in 2017 will be around 20%, with increased investments
in preparation for the transition of the mobile network to 4.5G, further expansion of the fiber network, and the roll out of lifecells 3G network.
The forward-looking statements made here regarding our liquidity and any other financial results are not a guarantee of performance. They are
subject to risks and uncertainties that could cause future activities and results of operations to be different from those set forth in this annual report.
99
Important factors that may adversely affect our projections include general economic conditions,
changes in the competitive environment, legal risks, developments in the domestic and international capital markets, increased investments, changes in telecommunications regulations and mismatches between the currencies in which we generate
revenue and hold liquid assets and the currencies in which we incur liquid obligations and debt. See Item 3.D. Risk Factors for a discussion of these and other factors that may affect our projections
d.
Currency devaluation and impairments
Our results of operations and the value of certain of our assets have been adversely affected by devaluations in the currencies of certain
countries, in particular Ukraine, Belarus, and Turkey. Further currency devaluation remains a risk and may continue to have an adverse effect in the future. Furthermore, operational and technological changes, general macroeconomic conditions, legal,
regulatory or political obstacles in Ukraine and Belarus may lead to further impairments in the values of certain of our assets in the future.
5.E
Off-Balance
Sheet Arrangements
Off-balance
sheet arrangements refer to any transaction, agreement, or other contractual arrangement involving an unconsolidated entity (other than contingent liabilities arising from litigation, arbitration or regulatory actions) under which a company has:
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provided guarantee contracts;
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retained or contingent interests in transferred assets;
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any obligation under derivative instruments classified as equity; or
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any obligation arising out of material variable interests in an unconsolidated entity that provides financing, liquidity, market risk or credit risk support to the company, or that engages in leasing, hedging, or
research and development arrangements with the company.
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We routinely enter into operating leases for property in the normal
course of business. The future minimum operating lease payments under
non-cancellable
leases amount to TRY 610.0 million in 2016 and TRY 377.0 million in 2015.
a.
Contingent Liabilities
The following table illustrates our major contingent liabilities as of December 31, 2016.
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Amount of contingent liability expiration per period
Remaining commitment
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Total
amount
committed
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At December 31,
2016
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Indefinite*
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Less than
one year
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1-3
years
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3-5
years
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Over
5 years
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TRY million
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Bank Letters of Guarantee
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961.0
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961.0
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661.6
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168.4
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34.5
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2.5
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94.0
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*
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Bank letters of guarantee are not given for a specific period. Most of the guarantees will remain as long as the business relationship with the counterparty continues.
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As of December 31, 2016, we are contingently liable in respect of bank letters of guarantee obtained from banks and given to custom
authorities, private companies and other public organizations amounting to TRY 961.0 million. We also provided guarantees to private companies amounting to TRY 189.1 million.
See Item 5.B. Liquidity and Capital ResourcesSources of Liquidity.
100
5.F Tabular Disclosure of Contractual Obligations
The following tables illustrate our major contractual and commercial obligations and commitments as of December 31, 2016.
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Payments due by period
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Contractual Obligations
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Total
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Less than
1 year
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1-3
years
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3-5
years
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After
5 years
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(TRY million)
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Loans and borrowings (*)
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11,290.7
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3,012.6
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3,107.6
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1,909.5
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3,261.0
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Finance lease obligations
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54.3
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7.9
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13.3
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13.2
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19.9
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Payable in relation to the acquisition of Belarusian Telecom
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351.9
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351.9
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Operating leases
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610.0
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163.3
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212.2
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133.2
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101.3
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Total Contractual Cash Obligations
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12,306.9
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3,183.8
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3,333.1
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2,407.8
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3,382.2
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*
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Includes undiscounted interest and bonds issued and excludes finance lease obligations.
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Amount of Commitment
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Other Commercial Commitments
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Total
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Less than
1 year
|
|
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1-3
years
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3-5
years
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|
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After
5 years
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(TRY million)
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Purchase obligations
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915.9
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836.1
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75.4
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4.4
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As at December 31, 2016, outstanding purchase commitments with respect to the acquisition of property,
plant and equipment, inventory and purchase of sponsorship and advertisement services amounted to TRY 915.9 million.
5.G Safe Harbor
Not applicable.
ITEM 6.
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DIRECTORS, SENIOR MANAGEMENT AND EMPLOYEES
|
6.A Directors and Senior
Management
I. Board Members
Under the Turkish Commercial Code and our Articles of Association, the Board of Directors is responsible for our management. Our
Articles of Association mandates a Board of Directors containing seven members.
Members of our Board of Directors are generally
appointed for a term of three years. However, as the General Assembly could not convene due to a lack of quorum for meetings, in a series of resolutions in 2013, the CMB appointed new members to our Board, who shall remain members until new
members are elected by the General Assembly or until the CMB announces a new resolution. The CMB stepped in based on its statutory authority to take actions
ex officio
where publicly held companies whose shares are traded on the exchange fail
to comply with corporate governance principles partially or completely. The CMB with its resolution dated March 11, 2013, announced the replacement of Mehmet Bulent Ergin, Tero Erkki Kivisaari and Oleg Adolfovich Malis on our Board of Directors
with three new members, Atilla Koc, Mehmet Hilmi Guler and Ahmet Akca, who serve as independent board members according to article 17/2 of the Capital Markets Law No. 6362. The CMB with its resolutions dated August 15, 2013 and
September 13, 2013 announced the appointment of Mehmet Bostan, Bekir Pakdemirli, Jan Erik Rudberg and Erik Jean Christian Antoine Belfrage, as board members who satisfy the independence criteria. The latter two members were chosen from the
independent nominees list submitted by Telia Company (formerly known as TeliaSonera). They were appointed by the CMB pursuant to
sub-paragraph
(k) of the first paragraph of article 128 of
Capital Markets Law No. 6362, in place of members of our Board of Directors who were elected at the general assembly meeting on April 29, 2010 for a duty period of three years and whose duty periods have expired and whose successors could
not be elected at the general assembly meetings.
101
As of March 10, 2017, our Board of Directors had the following members:
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Name
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Date appointed to the Board of Directors by
Capital Markets Board resolution
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Ahmet Akca (Chairman)
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March 11, 2013
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Atilla Koc
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March 11, 2013
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Bekir Pakdemirli
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August 15, 2013
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Erik Jean Christian Antoine Belfrage
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September 13, 2013
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Jan Erik Rudberg
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September 13, 2013
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Mehmet Bostan
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August 15, 2013
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Mehmet Hilmi Guler
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March 11, 2013
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II. Executive Officers
We are managed on a
day-to-day
basis by the Corporate Executive
Team with the guidance of the Board of Directors. Officers do not have fixed terms of office. The following table sets forth the name and office of each member of our Corporate Executive Team as of March 10, 2017. The titles of our
Companys Senior Vice Presidents have been changed to Executive Vice President, and their functional groups have been
re-positioned
so as to report directly to the CEO as of March 1, 2017, to ensure
a lean and more efficient management structure.
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Name
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Office
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Muhterem Kaan Terzioglu
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Chief Executive Officer
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İzzet Serhat Demir
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Executive Vice PresidentLegal and Regulation
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Bulent Aksu
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Executive Vice PresidentFinance
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Murat Erkan
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Executive Vice PresidentSales
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Seyfettin Saglam
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Executive Vice PresidentBusiness Support
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Ilter Terzioglu
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Executive Vice PresidentStrategy
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Ismail Butun
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Executive Vice PresidentMarketing
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Dogus Kuran
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Executive Vice PresidentCustomer & Experience Management
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Serkan Ozturk
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Executive Vice PresidentInformation and Communication Technologies
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Aziz Gediz Sezgin
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Executive Vice PresidentNetwork Technologies
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Ali Turk
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Executive Vice PresidentSupply Chain Management
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Aysem Ertopuz Deobler
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Executive Vice PresidentDigital Services & Solutions
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III. Biographies
a.
Current Board Members
Ahmet Akca
1
, born in
1956, was appointed to the Board of Directors by Capital Markets Board decision. He also acts as the president of Turkcells Audit Committee. From 1981 to 1988, Mr. Akca served as a Foreign Trade Manager in the glass and food
industry. In 1988, he became CEO of an International Trading Company, a position he held until 1992. He later started his own business, which he still runs. Mr. Akca is the founder and Chairman of the Board of Directors of the logistics company
Akca Lojistik Hizmetleri ve Ticaret A.S. He was a member of the Committee of Trustees in January 2010, at the time of the Bezmialem Vakif University establishment, and has been serving as the Chairman of the Committee of Trustees since
November 2011. After studying mathematics at Middle East Technical University and sociology at Istanbul University for a certain period, Mr. Akca graduated from the Bursa Economics and Commercial Sciences Academys Department of
Economics.
Atilla Koc
1
, born in 1946, was appointed to the Board of
Directors by Capital Markets Board decision. He also serves as a member of the Audit Committee of Turkcells Board of Directors. Having worked as an Undersecretary at the Ministry of Interior and as the Chief of Police in Konya, he served as
the District Governor
1
|
Appointed by the Capital Markets Board as independent board member pursuant to Article 17, second paragraph, of Capital Markets Law No. 6362. The CMB decision was dated March 11, 2013.
|
102
of the Ulubey, Nusaybin and Bayindir districts, and as the Governor of Siirt and Giresun provinces. He has also been the Prime Ministers Undersecretary, the General Secretary of Ankara
Metropolitan Municipality, and the Central Governor. Then, Mr. Koc served as AKP Aydin deputy in 22
nd
and 23
rd
period of Grand National
Assembly of Turkey and as the Minister of Culture and Tourism in the 59th Government. Mr. Koc graduated from Ankara Universitys Faculty of Political Science.
Mehmet Hilmi Guler
1
, born in 1949, was appointed to the Board of
Directors by Capital Markets Board decision. He formerly worked as a Project Engineer and Group Chairman at TUSAS Aerospace Industries. He also served as Vice President and Board Member of the Scientific and Technological Research Council of Turkey
(TUBITAK), as Chairman and General Manager of the Machines and Chemical Industries Board (MKEK), as the General Manager and Chairman of Etibank, as the Chief Undersecretary to the Prime Minister, and as Board Member and Executive Director at ERDEMIR
and IGDAS. Mr. Guler also served as Minister of Energy and Natural Resources in the 58
th
, 59
th
and 60
th
Governments. Mr. Guler graduated from Middle East Technical Universitys Department of Metallurgical and Materials Engineering where he obtained his Masters and Doctorate degrees.
Mehmet Bostan
2
,
born in 1971, was appointed to the Board of Directors by Capital Markets Board decision. Mr. Bostan formerly worked as Senior Relationship Manager at BNP Ak Dresdner Bank A.S., Manager at TSKB, Chief Turkey Representative of Dresdner Bank AG
and Deputy General Manager at Gunes Sigorta. He has served as the General Manager and Board Member of Vakif Emeklilik since 2010. During his position as the President of the Turkish Prime Ministry Privatization Administration, he has been appointed
as the Chairman of the Board and General Manager of Sovereign Wealth Fund of Turkey on November 2, 2016. He is also a Board Member of the Turkish Tennis Federation. Mr. Bostan graduated from International Relations, from the Faculty of
Economics, at Istanbul University. He holds a MBA from Bilgi University.
Bekir Pakdemirli
2
, born in 1973, was appointed to the Board of Directors by Capital Markets Board decision. Mr. Pakdemirli has been an entrepreneur in food, computer and automotive industries, besides taking
roles in the establishment and management of various companies. During his career, he also served as the General Manager of a ceramics company, which is among the 500 industrial companies in Turkey and a publicly-traded food company. He has served
in executive management positions at McCain Foods, a multinational company, and still offers consultancy services to McCain Company. Serving as a member of the Board of Directors of Albaraka Turk Participation Bank, Mr. Pakdemirli also
continues his roles as a member of the Board of Directors of TarkemTarihi Kemeralti A.S., Turkish Foundation for Mental Healthcare, as well as being a member of the Board of Trustees of Anatolian Autism Foundation and a member of Capital
Markets Investors Association with his attention to social responsibility. Mr. Pakdemirli presents a weekly economic program on Ege TV. Mr. Pakdemirli is a captain, pilot and an amateur radio operator. After graduating from Bilkent
University, Faculty of Business Administration, he completed his Masters degree in Management at Baskent University and his PhD degree in Economics at Celal Bayar University.
Jan Erik Rudberg
3
, born in 1945, was appointed to the Board of
Directors by Capital Markets Board decision. He is currently Chairman of the Board of Directors of Kcell JSC (Independent Director) and the Chairman of the Board of Directors of Hogia AB. Since 2010, Mr. Rudberg has also been a member of the
Board of Directors of PJSC Megafon (Independent Director). Between 1994 and 2003, he held various executive positions at Telia AB after having served as the Chief Executive Officer of Tele2 AB, Executive Vice President of Nordbanken AB,
Chief Executive Officer of Enator AB, as well the Chief Executive Officer of Ericsson Information Systems Sweden AB, and having held several managerial positions at IBM. Mr. Rudberg holds a degree in Economics and Business Administration from
the Gothenburg School of Economics.
Erik Jean Christian Antoine
Belfrage
3
, born in 1946, was appointed to the Board of Directors by Capital Markets Board decision. In the 70s and 80s, Mr. Belfrage worked as a Swedish diplomat in
Geneva, Washington, Bucharest, Beirut, and in Paris. He has served as Senior Vice President at SEB between 1987 and 2011, and as an advisor to Dr. Peter Wallenberg between 1987 and 2015. In 2011, Mr. Belfrage set up a consultancy firm,
Consilio International AB, of which he is also the Chairman. The firm advises large Nordic
1
|
Appointed by the Capital Markets Board as independent board member pursuant to Article 17, second paragraph, of Capital Markets Law No. 6362. The CMB decision was dated March 11, 2013.
|
2
|
The board members who satisfy independency criteria were appointed by the Capital Markets Board pursuant to
sub-paragraph
(k) of the first paragraph of Article 128 of Capital
Markets Law No. 6362. The CMB decision was dated August 15, 2013.
|
3
|
The board members who satisfy independency criteria were appointed by the Capital Markets Board pursuant to
sub-paragraph
(k) of the first paragraph of Article 128 of Capital
Markets Law No. 6362. The CMB decision was dated September 13, 2013.
|
103
corporates. Currently, Mr. Belfrage is chairman of several boards. He holds an MBA from the Stockholm School of Economics.
b.
Board members who were removed by the CMB and whose duty period expired
The CMB with its resolution dated March 11, 2013, announced the replacement of Mehmet Bulent Ergin, Tero Erkki Kivisaari and Oleg
Adolfovich Malis on our Board of Directors with three independent members, Atilla Koc, Mehmet Hilmi Guler and Ahmet Akca. Furthermore, due to the fact that remaining Board members term of duty have expired as of April 2013, namely
Colin J Williams, Karin B Eliasson, Alexey Khudyakov and Gulsun Nazli Karamehmet Williams, the CMB, with its resolution dated August 15, 2013, announced the appointment of two new members, Mehmet Bostan and Bekir Pakdemirli, in order
to reach the quorum stipulated under the articles of association of the Company. Further, with its resolution dated September 13, 2013, in addition to its previous appointment of 5 members, it announced the appointment of
two new members, Jan Erik Rudberg and Erik Jean Christian Antoine
Belfrage. Please refer to our 2012 Form
20-F
for the biographies of the previous members of the Board.
c.
Executive Officers
Muhterem Kaan Terzioglu,
born in 1968, was appointed as Turkcells Chief Executive Officer on April 1, 2015. He began his
professional life in 1990 as an Independent Auditor and CPA at Arthur Andersen Turkey. In 1992, Mr. Terzioglu joined Arthur Andersen USA as the IT Strategies and Security Specialist, and in 1994, began working at Arthur Andersen Belgium as the
Leader of Information Management and Digital Strategy Services. In 1998, he was appointed Vice President of Consultancy Services Turkey Operations. Between 1999 and 2012, he served as the Team Leader of
E-Commerce
Strategies for the EMEA region, Sales Director of Advanced Technologies for the EMEA region, Managing Director of Technology Marketing Organization for the EMEA region, and the Vice President of
Central and Eastern Europe at Cisco Systems Brussels branch, respectively. Between April 3, 2012 and April 1, 2015, Mr. Terzioglu was a Member of the Board of Directors at Akbank, Aksigorta A.S., Teknosa Ic ve Dis Ticaret A.S. and
Carrefoursa A.S. Kaan Terzioglu graduated from the Department of Business Administration at Bogazici University.
Bulent Aksu
, born
in 1974, was appointed as the Chief Financial Officer, effective in July 2016. He has 20 years of managerial experience in the field of finance, accounting, tax and management in various sectors including energy, petrochemicals, textiles and
auditing. Bulent Aksu started his professional career as an inspector on the InspectionBoard at Kuveyt Turk A.S. in 1997. He held the role of Finance Manager and CFO at Calik Holding, respectively in 2003. He held the role of CFO and Board Member at
Akfel Group between 2008 and 2012. He worked at Petkim Petrokimya Holding A.S, a subsidiary of Azerbaijans national oil and gas company SOCAR between 2012 and 2013, and most recently was the CFO at Star Rafineri A.S, a subsidiary of SOCAR. In
2016, Mr. Aksu was named among the 50 Most Efficient CFOs by Fortune Turkey Magazine. Mr. Aksu graduated from the department of Business Administration (English) of Istanbul University in 1996.
İ
zzet Serhat Demir
, born in 1974, joined Turkcell as the Executive Vice President of the Legal and Regulation Function in
May 2015. Mr. Demir started his professional career in 1997 at Dun&Bradstreet. He worked as a lawyer and held executive and directorial positions responsible for legal affairs at Yildiz Holding and Calik Holding A.S. He was a member of the
board of directors of Calik Holding AS and Albtelecom ShA and currently is a member of the board of directors of Banka Kombetare Tregtare ShA and Aktif Yatirim Bankasi A.S. Serhat Demir graduated from the Faculty of Law at Istanbul University and
has a Masters of Business Administration degree.
Murat Erkan
, born in 1969,
joined Turkcell Group in June 2008 as the
General Manager of Turkcell Superonline and as of December 1, 2015, he was appointed Executive Vice President of Sales. Prior to this position, he had served as the Senior Vice President of Retail and Active Sales and Senior Vice President of
the Home and Consumer Business, respectively. Mr. Erkan, who started his professional life at Toshiba, became an Application Engineer at Biltam Muhendislik and then became the first System Engineer of Turkey at Cisco Turkey. He
served as Chief Officer at Cisco Systems in charge of technology, sales, business development and channel management for ten years. Prior to his position at Turkcell Superonline, Mr. Erkan had been the Business Unit Manager at Aneltech working
on solutions related to Telecommunication, Mobile, ICT, defense industry and industrial products sectors since 2006. He graduated from the Yildiz Technical University Electronics and telecommunication Engineering Department in 1992. He completed the
Strategic Marketing Program at Harvard Business School in 2010.
104
Seyfettin Saglam,
born in 1971, joined Turkcell as Chief Group Human Resources Officer in
July 2014. He was appointed Executive Vice President of Business Support Officer in April 2015. He began his career in MSC Consulting lnc. in 1998. He worked as a HR professional at Tekstilbank and as the Human Resources Group Manager at Yildiz
Holding, responsible for the Packaging, IT, Finance and Retail Groups. He also served as the Assistant General Manager of T.C. Ziraat Bankasi. Subsequently, he was appointed Vice Chairman and Member of the Executive Committee at Rixos Hotels and
Sembol Construction Inc. Mr. Saglam has also served as an Executive Vice President of Borsa Istanbul. He graduated from the Department of Sociology at Middle East Technical University. He received a Masters degree from the Marmara
University Business Administration Department in International Quality Management. He also completed the HR Management & Leadership Programs at INSEAD.
Ilter Terzioglu,
born in 1966, joined Turkcell in 2003 as Business Strategies, Regulation and Risk Consolidation Division Head. In
October 2015, he was appointed as the Executive Vice President of Strategy. Previously, he had served as Senior Vice President of International Business under the Strategy Function. He has also undertaken the roles of acting Chief of International
Business, Chief Strategic Projects Officer and Chief Network Operations Officer at Turkcell. Prior to joining Turkcell, he had worked as Assistant General Manager at Turkcell Group companies, including Show TV and Superonline. He had worked for
Ericsson Turkey as the Assistant General Manager responsible for Turkcell between 1994 and 2002. He graduated from the Department of Econometrics at Istanbul University.
Ismail Butun,
born in 1973, joined Turkcell as Senior Vice President of Retail Sales on January 2016 and was appointed as Executive
Vice President on July, 2016. Mr. Butun started his career at the Cuhadaroglu Holding Moscow Office in 1996. Between 1997 and 2000, he worked at the Enka Group Foreign Trade department in Moscow as Sales and Business Development Manager.
Starting from 2000, he worked at Nestle as CPW Turkey Country Manager, Regional Marketing Director for Central Asia based in Uzbekistan, and later as Head of National Key Accounts for Nestle Turkey. After 2011, he served at Nestles Global
Headquarters in Switzerland, first as Business Excellence Manager at the Global Customer and Sales Management Unit and then as Marketing Manager at the Beverages Strategic Business Unit. Most recently, Mr. Butun was the General Manager of
Nestle Turkey Beverages Group, also serving as a Board Member. İsmail Butun, joined Turkcell as Senior Vice President of Retail Sales on January 15, 2016. He graduated from the Bogazici University Business Administration department in
1996.
Dogus Kuran,
born in 1973 joined Turkcell as Senior Vice President of Customer and Experience Management Function as of
October 1, 2015. The titles of our Companys Senior Vice Presidents have been changed to Executive Vice President as of March 1, 2017. He had begun his career at AlcatelTeletas. After holding executive positions in sales, business
development and internet solutions consultancy within Cisco Systems and Microsoft Turkey organizations, he served as Chief Sales and Operations Officer at Ericsson Turkey. Prior to his position in Turkcell, he worked as a partner at the Accenture
Turkey Office responsible for the telecommunication, media and technology sectors. Mr. Kuran graduated from the Istanbul Technical University, Electrical and Electronics Engineering department in 1995. He received his Masters degree in
Management Engineering from Portland State University in 1997.
Serkan Ozturk,
born in 1976,
was appointed as the Senior
Vice President of Information and Communication Technologies under the Technology Function in September of 2015. The titles of our Companys Senior Vice Presidents have been changed to Executive Vice President as of March 1, 2017. He
joined Turkcell as Project Manager in 2000. Previously, he worked as project supervisor and manager at Turkcell Project Management office between 2000 and 2009. He served as Chief Information Technologies Officer in lifecell between 2009 and 2010
and in Turkcell Superonline between 2010 and 2011. Prior to his recent appointment, he has been serving as director of Customer Relations Management and Business Intelligence Solutions (CRM & BIS). Serkan Ozturk graduated from Middle East
Technical University Electrical and Electronics Engineering department. He received his MBA degree from Istanbul University.
Aziz
Gediz Sezgin,
born in 1966,
joined Turkcell as Network Engineer in 1995 and was appointed as the Senior Vice President of Network Technologies in October 2015. The titles of our Companys Senior Vice Presidents have been changed to
Executive Vice President as of March 1, 2017. Previously, he was Senior Vice President of Information and Communication Technologies, Chief Information and Communication Technologies Officer, Director of Application Operations, and Director of
Service Network under the ICT Function, and held various executive positions in the Technology Function. Mr. Sezgin started his career at Alcatel Teletas in 1991. He graduated from Istanbul Technical University in Electronics and Communication
Engineering and received his Masters degree from the same university.
105
Ali Turk,
born in 1977
,
was appointed as Senior Vice President of Supply Chain
Management in May 2016. The titles of our Companys Senior Vice Presidents have been changed to Executive Vice President as of March 1, 2017. Mr. Turk started his career at Basak Hayat Sigorta in 1999. Between 2002 and 2007, he held
various management positions responsible for logistics planning, warehouse and supply chain management processes at Ulker Group Companies. Between 2007 and 2011, he worked at Ceva Lojistik as Warehouse and Value Added Operations group manager.
Joining Turkish Airlines in 2011 as Cargo Operations Vice President, Mr. Turk has served as Turkish Airlines Cargo Operations President since 2012. Ali Turk graduated from the Industrial Engineering Department of Istanbul Technical University
in 1999 and completed Istanbul Technical University Executive MBA program in 2001.
Aysem Ertopuz Deobler,
born in 1970,
joined Turkcell in January 2016 as Strategic Planning Director and was appointed as Senior Vice President of Digital Services and Solutions in November 2016. The titles of our Companys Senior Vice Presidents have been changed to Executive
Vice President as of March 1, 2017. She started her career at Arcelik A.S., where she had served as Quality System Engineer between 1993 and 1997. She started to work in Arthur Andersen in 1997 as Strategic Consultancy Services Manager. Joining
Ciscos EMEA Region Organization in 2001 in Belgium, Aysem Ertopuz assumed managerial positions in several functions including Strategic Planning, Business Intelligence, Operations and Global Customer Management. She served as manager of the
Business Intelligence Group within Ciscos New York-based Global Sales Strategy and Planning organization between 2006 and 2015, focusing on the fields of Service Providers sector, market and competition dynamics, business strategy and
performance, and utilization of digital services in new business models. Aysem Ertopuz graduated from the Middle East Technical University Industrial Engineering Department and received her MBA degree from the New York University, Stern School of
Business.
6.B Compensation
The compensation paid to members of the Board of Directors for their service on the Board is approved by the shareholders at General
Assemblies. In accordance with the Companys corporate governance practices, the Board, although it has no final authority on remuneration, upon the recommendation of the Compensation Committee may decide on a proposal to the General Assembly
as to whether Board members will be remunerated, and if such is the case, the form and amount of compensation to be paid to the Board members. At our Annual General Assembly held on April 29, 2010, it was decided that our Chairman would receive
a net sum of 250,000 per year and each Board member would receive a net sum of 100,000 per year for the period of their service, effective February 25, 2010.
For the year ended December 31, 2016, we provided, paid and accrued an aggregate of approximately TRY 60.5 million to our
key management personnel including: indemnities, salaries, bonuses and other benefits. There was no deferred or contingent compensation accrued for the year payable to executive officers and members of the Board of Directors other than that
already included in the TRY 60.5 million. A cash-settled long-term incentive plan offered to the management of Turkcell and group companies was introduced January 2016, but no accruals had been made at
year-end.
We have Directors, and Officers, Liability Insurance that covers our directors and officers from liabilities that arise in connection with performing their duties and our liabilities in connection
with our directors and officers performance of their duties. The coverage amount is $400 million, and there are a number of insurers, each covering a different layer of the policy. Directors and Officers Liability insurance is
provided by Mapfre Genel Sigorta A.S., an insurance company in Turkey, whereas reinsurance protection is provided by London-based markets. The policy will expire on September 2, 2017, and we will consider renewing its insurance limit based
on the terms and conditions offered.
6.C Board Practices
Under Turkish Commercial Code and our Articles of Association, our Board of Directors is responsible for our management. The
Articles of Association provide for a Board of Directors consisting of seven members. Members of our Board of Directors are generally appointed for a term of three years. However, in a series of resolutions in 2013, the CMB
appointed new members to our Board, who shall remain members until new members are elected or until the CMB announces a new resolution.
For more information on our directors and the period during which each director has served on the board, see Item 6.A. Directors
and Senior Management.
106
Committees of the Board of Directors
a.
The Audit Committee
We are required under Turkish laws and regulations, U.S. securities laws and regulations and the rules of the New York Stock Exchange
(NYSE) to have an Audit Committee of the Board of Directors appointed from among the independent members of the Board of Directors. Our Audit Committee currently has three members: Mr. Ahmet Akca, Mr. Mehmet Hilmi Guler
and Mr. Atilla Koc. Mr. Akca is the Chairman of the Audit Committee. All of the members are considered independent under the U.S. Sarbanes-Oxley Act of 2002, the rules promulgated thereunder by the U.S. Securities and Exchange
Commission, the applicable rules of the NYSE and the CMB Corporate Governance Principles. Mr. Ahmet Akca, Mr. Mehmet Hilmi Guler and Mr. Atilla Koc are relying on Rule
10A-3(b)(1)(iv)(B).
Similar to the Swiss Code, board committees in Turkish law merely have a decision-shaping, rather than
decision-taking role. Additionally, as per a decision of the Board of Directors, the responsibility of the Audit Committee members is also considered as a joint responsibility of all Board members.
The principal duties of the Audit Committee include the following:
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|
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assisting the boards oversight of the quality and integrity of our financial statements and related disclosure;
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|
|
|
overseeing the implementation and efficiency of our accounting system;
|
|
|
|
pre-approving
the appointment of and services to be provided by our independent auditors;
|
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|
|
preparing and monitoring the agreement between us and the independent auditor and overseeing the performance and efficiency of our independent audit system and internal audit mechanisms; and
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|
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establishing procedures for the receipt, retention and treatment of complaints regarding accounting, internal accounting control systems or auditing matters and establishing procedures for the confidential, anonymous
submission by our employees of concerns regarding questionable accounting or auditing matters.
|
b.
The Corporate Governance
Committee
The Corporate Governance Committee, based on the CMBs corporate governance principles, mainly assists the
Board of Directors with the development and implementation of our corporate governance principles and presents if needed to the Board of Directors remedial proposals to that end. Duties and working principles of the Corporate Governance Committee
are determined within the framework of the regulations, provisions and principles in the Turkish Commercial Code, Capital Market Law, Articles of Association of the Company and Capital Market Boards Corporate Governance Principles.
In the relations between the Company and our shareholders, the Committee assists the board. To that end, it oversees the investor relations activities.
The current members are Mr. Mehmet Hilmi Guler, Mr. Mehmet Bostan, Mr. Bekir Pakdemirli and Mr. Zeynel Korhan Bilek,
Investor Relations and Merger and Acquisitions Director, and Mr.Emre Alpman, Capital Markets and Compliance Principal. Mr. Guler is the Chairman of the Corporate Governance Committee. Mr. Zeynel Korhan Bilek and Emre Alpman were appointed
members of the Corporate Governance Committee by a CMB communiqué requirement and they were appointed on November 2, 2016 and January 23, 2017 respectively.
c.
The Candidate Nomination Committee
On April 27, 2012, the Candidate Nomination Committee was established in accordance with the CMB corporate governance principles to
perform independent board member candidate nomination and performance assessment processes. The current members are Mr. Ahmet Akca, Mr. Mehmet Hilmi Guler, Mr. Atilla Koc, Mr. Mehmet Bostan and Mr. Bekir Pakdemirli.
Mr. Akca is the Chairman of the Candidate Nomination Committee.
107
d.
The Compensation Committee
On December 19, 2012, in conformity with the CMB corporate governance principles, our Board established a Compensation Committee to
operate under our Board of Directors. The current members are Mr. Atilla Koc, Mr. Mehmet Hilmi Guler and Mr. Mehmet Bostan. Mr. Koc is the Chairman of the Compensation Committee. The Board also adopted the Compensation
Committees Charter and approved that the Compensation Committee shall execute the duties relating to compensation issues which were earlier granted to the Corporate Governance Committee by the Corporate Governance Committee Charter and the
Compensation Committee shall be authorized in lieu of the Corporate Governance Committee in Total Remuneration Policy for the Board of Directors and Top Executives adopted by our Board. The Committee determines the remuneration
principles that apply to the Board members and senior management taking into account the long-term strategic goals of the Company. It sets out the remuneration criteria for the Board members and senior managements performance and makes
compensation recommendations to the Board.
e.
The Early Detection of Risks Committee
The Early Detection of Risks Committee has been established in conformity both with the new Turkish Commercial Code and CMB corporate
governance principles to assist the Board in early detection of risks that may jeopardize the Companys existence, development and continuation, and to assist the Board in taking the necessary measures and remedial actions to manage such risks.
The current members are Mr. Mehmet Hilmi Guler, Mr. Mehmet Bostan and Mr. Bekir Pakdemirli. Mr. Guler is the Chairman of the Early Detection of Risks Committee.
On January 28, 2016 the Board has adopted new charters relating to all of the above mentioned committees.
108
6.D Employees
From our formation in 1993, we have grown from approximately 90 employees to 18,999 employees as of December 31, 2016. Due to
our customer growth and the increasing need for competent employees, we focus on the quality of our recruitment. The following table sets forth the number of employees by activity employed by us at December 31, 2016, 2015
and 2014.
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|
|
|
|
|
|
|
|
|
|
|
Turkcell
|
|
2016
|
|
|
2015
|
|
|
2014
|
|
Board of Directors Office
|
|
|
15
|
|
|
|
14
|
|
|
|
|
|
Group Internal Audit
|
|
|
46
|
|
|
|
41
|
|
|
|
19
|
|
CEO Office
|
|
|
13
|
|
|
|
13
|
|
|
|
9
|
|
Legal & Regulation
|
|
|
115
|
|
|
|
92
|
|
|
|
92
|
|
Business Support
|
|
|
348
|
|
|
|
336
|
|
|
|
|
|
Finance
|
|
|
239
|
|
|
|
233
|
|
|
|
298
|
|
Strategy
|
|
|
31
|
|
|
|
28
|
|
|
|
|
|
Marketing
|
|
|
180
|
|
|
|
270
|
|
|
|
|
|
Sales
|
|
|
1,061
|
|
|
|
1,091
|
|
|
|
|
|
Technology Group
|
|
|
1,619
|
|
|
|
1,550
|
|
|
|
|
|
Customer Experience Management
|
|
|
124
|
|
|
|
|
|
|
|
|
|
Products & Services
|
|
|
79
|
|
|
|
|
|
|
|
65
|
|
International Business
|
|
|
|
|
|
|
|
|
|
|
11
|
|
Consumer Sales
|
|
|
|
|
|
|
|
|
|
|
331
|
|
Consumer Marketing
|
|
|
|
|
|
|
|
|
|
|
252
|
|
Corporate Business
|
|
|
|
|
|
|
|
|
|
|
798
|
|
Information & Communication Technologies
|
|
|
|
|
|
|
|
|
|
|
596
|
|
Network Technologies
|
|
|
|
|
|
|
|
|
|
|
643
|
|
Group Human Resources
|
|
|
|
|
|
|
|
|
|
|
194
|
|
Group Strategy & Strategic Planning
|
|
|
|
|
|
|
|
|
|
|
5
|
|
Investor Relations
|
|
|
|
|
|
|
|
|
|
|
6
|
|
Corporate Communication
|
|
|
|
|
|
|
38
|
|
|
|
|
|
Turkcell Academy
|
|
|
|
|
|
|
50
|
|
|
|
|
|
Customer Services
|
|
|
|
|
|
|
95
|
|
|
|
|
|
Subtotal
|
|
|
3,870
|
|
|
|
3,851
|
|
|
|
3,319
|
|
Subsidiaries
|
|
|
|
|
|
|
|
|
|
|
|
|
Turkcell Global Bilgi
|
|
|
11,221
|
|
|
|
9,179
|
|
|
|
7,880
|
|
lifecell LLC
|
|
|
1,196
|
|
|
|
1,037
|
|
|
|
1,108
|
|
Belarusian Telecom
|
|
|
366
|
|
|
|
355
|
|
|
|
419
|
|
Global Bilgi LLC
|
|
|
910
|
|
|
|
836
|
|
|
|
798
|
|
Turkcell Superonline
1
|
|
|
33
|
|
|
|
26
|
|
|
|
670
|
|
Turkcell Teknoloji
|
|
|
775
|
|
|
|
712
|
|
|
|
766
|
|
Kibris Telekom
|
|
|
208
|
|
|
|
208
|
|
|
|
168
|
|
Others
2
|
|
|
416
|
|
|
|
445
|
|
|
|
502
|
|
Subtotal
|
|
|
15,129
|
|
|
|
12,798
|
|
|
|
12,311
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Total
|
|
|
18,999
|
|
|
|
16,649
|
|
|
|
15,630
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
We remain confident that high levels of subscriber satisfaction will be possible with continued investment in
our people. To that end we continue to strive to attract the best talent in the market.
We are able to recruit highly qualified employees
due to our leader position in the Turkish mobile communication market and our strong corporate identity. Stringent hiring and training standards have resulted in a professional organization with high-caliber employees within a challenging workplace.
With regard to employee compensation and benefits, the major principles of our policy are to preserve internal equity and external
competitiveness and reflect individual performance in compensation packages.
Significant factors involved in the process of determining
compensation and benefits for our employees are our grading structure (based on the Hay Grading system), market movement data and individual performance.
1
|
As of August 2015, main functions of Turkcell Superonline such as Sales, Marketing, Network and Technology are centralized under Turkcell related functions.
|
2
|
Others include the following subsidiaries: Inteltek Internet Teknoloji Yatirim ve Danismanlik Ticaret A.S., Global Tower, Ukrtower, Azerinteltek and Turkcell Satis ve Dagitim A.S., Turkcell Odeme Hizmetleri and
Lifetech.
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109
We make salary adjustments once yearly. Principal factors in salary adjustments are market movements and economic indicators (e.g., the rate of inflation). We pay performance
bonuses quarterly to sales employees and annually to all other employees in accordance with individual and company performance results. Our performance evaluation system evaluates the whole year performance of our employees through target
setting-based on strategic objectives and
360-degree
evaluation. Benefits packages are designed in line with the local market practice and linked to grade bands/levels where the benefits package improves as
the grade band/level increases. We run a flexible benefits plan that allows our employees to select from a pool of choices that suit them such as several shopping and travel vouchers, allowance for children and payment to the Defined Contribution
Plan (the DCP). The DCP is a voluntary pension system in which we and the employee make equal contributions. After a vesting period of three years, the employee gets ownership of the contribution we made. The DCP covers all
employees who have been working with us for a minimum of six months. Starting from January 2016, we have launched a long-term incentive plan offered to the management of Turkcell and group companies. The long-term incentive plan is subject to
company performance measures and linked to our share price performance.
Each of our employees undergoes an orientation program
incorporating classroom training and
e-learning
training. The training provides employees with information concerning corporate culture and ethics, an introduction to our services, basic mobile communications
knowledge and functions of departments. Each employee has the opportunity to participate in the individual, organizational, functional and managerial development programs after regular analyses of his or her training needs. In addition, each
employee receives specific training for his or her particular job.
Our employees are not members of any union, and there is no collective
bargaining agreement with our employees. We have not experienced any work stoppages.
6.E Share Ownership
Based on reporting made to us in March 2017, we believe that the aggregate amount of shares owned by our Board members and senior
officers at such time was 88,900 ordinary shares. No individual Board member or senior officer owned 1% or more of our outstanding shares.
ITEM 7.
|
MAJOR SHAREHOLDERS AND RELATED PARTY TRANSACTIONS
|
7.A Major Shareholders
The following table sets forth our major shareholders ordinary share ownership representing 51.05% of our companys
capital. This information is current as of March 10, 2017, based on the information provided by Central Registry Agency and company sharebook. Our shareholders do not have different voting rights.
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|
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Name and Address of Owner
|
|
Nominal TRY Value
of Shares Owned
|
|
|
Percent of Class
|
|
Turkcell Holding A.S.
(1)
|
|
|
1,122,000,000.238
|
|
|
|
51.00
|
%
|
Buyukdere Cad.
|
|
|
|
|
|
|
|
|
Yapi Kredi Plaza
|
|
|
|
|
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A Blok Kat: 15
|
|
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|
|
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|
|
34330, Levent, Istanbul, Turkey
|
|
|
|
|
|
|
|
|
|
|
|
Cukurova Holding A.S.
|
|
|
995,509.429
|
|
|
|
0.05
|
%
|
Buyukdere Cad.
|
|
|
|
|
|
|
|
|
Yapi Kredi Plaza
|
|
|
|
|
|
|
|
|
A Blok Kat: 15
|
|
|
|
|
|
|
|
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34330, Levent, Istanbul, Turkey
|
|
|
|
|
|
|
|
|
Shares Publicly Held
(2)
|
|
|
1,077,004,490.333
|
|
|
|
48.95
|
%
|
|
|
|
|
|
|
|
|
|
Total
|
|
|
2,200,000,000
|
|
|
|
100
|
%
|
|
|
|
|
|
|
|
|
|
(1)
|
52.91% of Turkcell Holding A.S. shares are owned by Cukurova Telecom Holdings Limited. 51% of Cukurova Telecom Holdings Limiteds shares are owned by Cukurova Finance International Limited and 49% are owned by
Alfa Telecom Turkey Limited. For more information, see Item 3.DRisk FactorsTurkcells complex ownership structure and ongoing disagreements among our main shareholders have adversely impacted and may continue to impact
decision-making on important matters. These ongoing disputes may lead to further regulatory or legal actions, and affect the ownership and control of our shares.
|
110
(2)
|
We calculate shares publicly held by deducting from total shares outstanding those shareholders named above. However, a different level of shares publicly held is arrived at when calculating according to
Turkish regulations, see Free Float Definition Rules in Item 10.B. Memorandum and Articles of AssociationCapital StructureFree Float Definition Rules. On December 6 and 7, 2016, Sonera Holding BV applied
to Central Registry Agency to convert its Turkcell stake into tradable shares with a nominal value of TRY 287,632,179.557, which is 13.07% of Turkcell. These shares are now publicly held. Based on public filings of Telia Company, we understand that
approximately 0.94% of the shares they own in our Company is also a part of float, which is in addition to 13.07% of Turkcell shares (for a total of 14.02%). According to an announcement made by Silchester International Investors LLP
on Borsa Istanbuls Public Disclosure Platform on November 8, 2016, it held 5.04% of our publicly held shares. As of March 10, 2017, we do not have further information about the shareholding status of Silchester International
Investors LLP.
|
As of March 10, 2017, Turkcell had 58,925,902 ADRs outstanding held by 52 registered ADR
holders. To the best of our knowledge, as of December 31, 2016, in accordance with the loan agreements signed between our shareholders and various banks, 0.05% of shares having a nominal value of TRY 995,509.429 have been pledged by
our shareholders as security in favor of such banks.
Muflis Bilka Kaynak Iletisim San ve Tic. A.S. completed the sale of its
137,199.575 shares in our Company through the Central Registry Agency as of March 30, 2012. These shares are now classified as publicly held shares of the Company and Muflis Bilka is therefore no longer listed as
an ordinary shareholder.
On January 25, 2013, MV Holding registered 26,021,712.590 shares through the Central Registry
Agency. These shares are now classified as publicly held shares of the Company and MV Holding is therefore no longer listed as an ordinary shareholder.
On December 6 and 7, 2016, Sonera Holding B.V. registered 287,632,179.557 shares through the Central Registry Agency. These shares
are now classified as publicly held shares of the Company
and Sonera Holding B.V.is therefore no longer listed as an ordinary shareholder.
7.B Related Party Transactions
We have entered into agreements with our executive officers and with several of our current and former shareholders or affiliates of
shareholders. We believe that all of such agreements are on terms that are comparable to those that would be available in transactions with unrelated parties. Our policy is to seek price quotes for services and goods we purchase and select the most
favorable price. Additionally, our Board has adopted the Rules to be Applied to Related Parties in Purchasing/Selling Assets and Services along with Transfers of Liabilities to be applied by the relevant employees within the company and
its group companies on November 22, 2014. For a discussion of our Related Party Transactions for fiscal year 2016, see Note 38 to our Consolidated Financial Statements.
7.C Interests of Experts and Counsel
Not Applicable.
ITEM 8.
|
FINANCIAL INFORMATION
|
8.A Consolidated Statements and Other Financial
Information
Audited Consolidated Financial Statements as of December 31, 2016, 2015 and 2014, and for each of
the years in the three-year period ended December 31, 2016, are included in Item 18. Financial Statements.
Our Companys Board of Directors decided to appoint PwC Bagimsiz Denetim ve Serbest Muhasebeci Mali Musavirlik A.S (formerly known as
Basaran Nas Bagimsiz Denetim ve Serbest Muhasebeci Mali Musavirlik A.S.) (PricewaterhouseCoopers) as the independent audit firm to audit our accounts and operations for the year 2017. The decision will be submitted to the approval of our
shareholders at the next Annual General Assembly Meeting of our Company.
I. Legal Proceedings
For a discussion of the various claims and legal actions in which we are involved, see Note 37 (Commitments and Contingencies) to our
Consolidated Financial Statements in this
Form 20-F.
This includes
111
disputes with the Turkish Treasury, the Ministry of Transport, Maritime Affairs and Communications and ICTA on Treasury Share amounts payable by us and with the Turkish tax authorities regarding
Special Communication Tax, an ICTA investigation of subscriber numbers as they relate to calculation of radio usage fees, a Competition Board investigation alleging abuse of market position and various other matters.
II. Dividend Policy
The 2016 General
Assembly Meeting was held on March 29, 2016 and during the meeting a dividend distribution for the year ended December 31, 2015 was proposed, amounting to TRY 1,200,000,000 (equivalent to $319.8 million as of March 10, 2017),
which represented approximately 58% of distributable net income for the relevant year. This distribution was not approved at the General Assembly Meeting held in 2016.There is no Board of Directors resolutions for the dividend distribution for
2016 as of the filing date of this document.
We have adopted a dividend policy, which is included in our Corporate Governance Guidelines.
As adopted, our general dividend policy is to pay dividends to shareholders with due regard to trends in our operating performance, financial condition and other factors. Since 2004, the Board of Directors has endeavored to distribute cash dividends
of at least 50% of our distributable net profits per fiscal year, although the payment of dividends remains subject to our cash flow requirements, applicable Turkish laws and the approval of, or amendment by, the Board of Directors and the
General Assembly of Shareholders.
In order to comply with the Capital Markets Boards Communiqué on Dividends
II-19.1 dated
January 23, 2014, the Turkcell Board of Directors amended its dividend distribution policy proposal in February 2014, as stated below, which was approved by the Ordinary General Assembly
held on March 26, 2015:
The Company shall target a dividend payout of at least 50% of its distributable net income as
cash. This policy will be subject to the Companys cash projections, business outlook, investment plans and capital market conditions. The actual dividend decision will be made for each fiscal year separately with the approval of the
General Assembly of Shareholders. Dividend distribution shall be started on a date to be determined by the General Assembly of Shareholders which shall not be later than the end of the year in which the General Assembly convenes. The Company,
in accordance with laws and regulations, may consider distributing advance dividends or making the dividend payment in equal or unequal installments.
Additionally, in order to create added value for its shareholders, the Company may also consider share repurchase programs depending
on the conditions set forth above and applicable regulation.
In accordance with Turkish law, the distribution of profits and
the payment of an annual dividend with respect to the preceding financial year are subject to a recommendation which may be made by the Board of Directors each year for approval by the shareholders at the annual general assembly. The Board
may decide whether or not to recommend a distribution of profits together with the amount of dividends, and the shareholders, through the general assembly, may accept, amend or reject such proposal, if any. Dividends are payable on a date proposed
by the Board of Directors and determined at the general assembly of shareholders, which date, under the CMB requirements, must be earlier than the end of the financial year in which the general assembly decides on dividend distribution.
However, the CMB is authorized to designate another deadline for distribution of dividends in any given year.
Annual profits are
calculated and distributed in accordance with our Articles of Association after deduction from our annual revenues of all expenses, depreciation, taxes, required reserves and any losses from the previous years.
Pursuant to CMB regulations, dividend distributions of publicly held companies are regulated as follows.
From the distributable net dividend calculated as per the CMBs regulations, the entire amount calculated according to the CMB
regulations regarding the requirement of minimum dividend distribution shall be distributed in the event such amount can be covered by the distributable net dividend in the statutory records. In the event the entire amount cannot be covered by
the distributable net dividend in the statutory records, the total distributable net dividend in the statutory records shall be distributed. In the event there is net loss in the financial statements prepared as per the CMB regulations or
statutory records, there shall be no dividend distribution.
The new Capital Markets Law, which came into force on
December 30, 2012, stipulates that public companies shall distribute dividends in line with their dividend policy determined by their general assembly and
112
in conformity with the relevant legislation. However, the new law entitles the Board to regulate dividends. The CMB also published a Communiqué on Dividends
(II-19.1) on
January 23, 2014 which entered into force on February 1, 2014. Within the scope of the Communiqué, companies shall distribute dividends through a general assembly
resolution in accordance with current legislation and the policies of the company. As per the Communiqué, dividends may be distributed in installments in case a general assembly resolution is adopted in this regard. The Communiqué also
sets out the principles and procedures for the distribution of dividends. This new Communiqué revoked the Communiqué on the Principles Regarding the Distribution of Dividends and Interim Dividends to be Followed by Publicly Held Joint
Stock Companies subject to the Capital Markets Law Serial: IV No: 27, dated November 13, 2001.
To the extent we declare
dividends in the future, we will pay those dividends in Turkish Lira. In the case of ordinary shares held in the form of ADSs, dividends will be converted into U.S. Dollars by the depositary for the ADSs, to the extent it can do so on
a reasonable basis, and will be distributed to the holders of the ADSs. Because exchange rates between the Turkish Lira and the U.S. Dollar fluctuate continuously, a holder of ADSs will be subject to currency fluctuation generally,
but particularly between the date on which dividends are declared and the date dividends are paid. Under current Turkish regulations, dividends or other distributions paid in respect of the ordinary shares or ADSs generally will be subject to
withholding taxes. See Item 10E. Taxation.
8.B Significant Changes
Not applicable.
ITEM 9.
|
THE OFFER AND LISTING
|
9.A Offer and Listing Details
Our capital consists of ordinary shares. Pursuant to an amendment in Turkish Capital Markets Law and a communiqué issued by the
CMB, our shares traded on the Borsa Istanbul were dematerialized as of November 2005. For detailed information on the dematerialization of our shares, see Item 10.B. Memorandum and Articles of AssociationTransfer
of Shares.
Our ordinary shares are traded on the Borsa Istanbul under the symbol TCELL and our ADSs are traded on
the NYSE under the symbol TKC. Currently two ADSs represent five of our ordinary shares. Our ADSs are evidenced by American Depositary Receipts (ADRs). On July 6, 2011, we signed an amended and restated
Deposit Agreement (the Deposit Agreement) with Citibank N.A. (Citibank), as depositary (the Depositary), Turkcell and holders of ADRs, which transferred our ADR program from JPMorgan Chase Bank to Citibank.
Since January 1, 2006, capital gains realized without meeting a
one-year
holding period are
subject to a withholding tax in Turkey. On July 7, 2006, a provision was added to article 1/a of Code 5527 stating that foreign-based taxpayers, natural persons and corporations are subject to 0% tax. See Item 10.E.
Taxation.
113
The table below sets forth, for the periods indicated, the reported high and low closing
quotations (as extracted from Bloomberg) on the NYSE and the Borsa Istanbul. All quotations have been adjusted to take into account all dividends we have issued in the form of shares and cash.
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
New York Stock Exchange
($ per ADS)
|
|
|
Borsa Istanbul (TRY per
Ordinary Share)
|
|
|
|
High
|
|
|
Low
|
|
|
High
|
|
|
Low
|
|
Annual information for the past five years
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
2016
|
|
|
10.80
|
|
|
|
6.37
|
|
|
|
12.45
|
|
|
|
8.89
|
|
2015
|
|
|
14.35
|
|
|
|
8.38
|
|
|
|
13.55
|
|
|
|
9.90
|
|
2014
|
|
|
14.42
|
|
|
|
10.48
|
|
|
|
12.81
|
|
|
|
9.36
|
|
2013
|
|
|
15.43
|
|
|
|
11.25
|
|
|
|
11.07
|
|
|
|
8.86
|
|
2012
|
|
|
14.02
|
|
|
|
9.41
|
|
|
|
10.07
|
|
|
|
7.03
|
|
Quarterly information for the past two years - 2016
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
First Quarter
|
|
|
10.78
|
|
|
|
7.86
|
|
|
|
12.45
|
|
|
|
9.42
|
|
Second Quarter
|
|
|
10.80
|
|
|
|
8.60
|
|
|
|
12.12
|
|
|
|
10.03
|
|
Third Quarter
|
|
|
9.77
|
|
|
|
7.99
|
|
|
|
11.31
|
|
|
|
9.71
|
|
Fourth Quarter
|
|
|
8.22
|
|
|
|
6.37
|
|
|
|
10.15
|
|
|
|
8.89
|
|
Quarterly information for the past two years - 2015
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
First Quarter
|
|
|
14.35
|
|
|
|
10.21
|
|
|
|
13.55
|
|
|
|
10.81
|
|
Second Quarter
|
|
|
12.02
|
|
|
|
10.53
|
|
|
|
12.65
|
|
|
|
11.15
|
|
Third Quarter
|
|
|
11.90
|
|
|
|
8.68
|
|
|
|
12.70
|
|
|
|
10.55
|
|
Fourth Quarter
|
|
|
10.66
|
|
|
|
8.38
|
|
|
|
12.20
|
|
|
|
9.90
|
|
Monthly information for most recent six months
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
October 2016
|
|
|
8.22
|
|
|
|
7.91
|
|
|
|
10.15
|
|
|
|
9.75
|
|
November 2016
|
|
|
7.83
|
|
|
|
6.60
|
|
|
|
9.81
|
|
|
|
9.03
|
|
December 2016
|
|
|
6.90
|
|
|
|
6.37
|
|
|
|
9.75
|
|
|
|
8.89
|
|
January 2017
|
|
|
7.51
|
|
|
|
6.67
|
|
|
|
11.40
|
|
|
|
9.37
|
|
February 2017
|
|
|
8.46
|
|
|
|
7.36
|
|
|
|
12.01
|
|
|
|
10.99
|
|
March 2017 (as of March 10, 2017)
|
|
|
8.41
|
|
|
|
8.08
|
|
|
|
12.45
|
|
|
|
12.08
|
|
Fluctuations in the exchange rate between the Turkish Lira and the U.S. Dollar will affect any
comparisons of ordinary share prices and ADS prices.
On March 10, 2017, the closing price per ordinary share on the Borsa
Istanbul was TRY 12.09 and per ADS on the NYSE was $8.18. The Depositary confirmed that we had 60,170,840 ADRs outstanding as of the close of business on December 31, 2016. We had 58,925,902 ADRs outstanding as of the close of business
March 10, 2017.
9.B Plan of Distribution
Not applicable.
9
.C Markets
Our ADSs are traded on the NYSE under the symbol TKC and our ordinary shares are traded on the Borsa Istanbul under the symbol
TCELL.
9.D Selling Shareholders
Not applicable.
9.E Dilution
Not applicable.
9.F Expenses of the Issue
Not applicable.
114
ITEM 10.
|
ADDITIONAL INFORMATION
|
10.A Share Capital
Not applicable.
10.B Memorandum and Articles of Association
I. General
We are registered in the
Istanbul Trade Registry under number 304844. Pursuant to Article 3 of our Articles of Association, as amended on January 30, 2009, at the Extraordinary General Assembly, we are incorporated primarily for the provision of any
telephone, telecommunication and similar services in compliance with the Telegraph and Telephone Law number 406 and services stated in the GSM Pan Europe Mobile Telephone System bid that was signed with the Ministry of Transport,
Maritime Affairs and Communications and to operate within the authorization regarding the
IMT-2000/UMTS
services and the infrastructure.
II. Board Members
a.
General
According to our Articles of Association, the Board of Directors is comprised of seven members elected by the general
assembly. An increase in the number of members of the Board of Directors must be approved by the general assembly. However, in a series of resolutions in 2013, the CMB appointed new members to our Board, who shall remain members until new
members are elected or until the CMB announces a new resolution. With the new Turkish Commercial Code Act number 6102 (TCC), which came into force on July 1, 2012, the requirement of having a share of company in order to
become a member of Board of Directors has been abolished. The individuals who do not have any shares in the company have been provided an opportunity to be elected as members of the Board of Directors and carry out such duty. Additionally, the
TCC mandated that the Board members who have been elected as a representative of a legal entity be required to resign and that the new Board members (as individuals or representatives of the legal entity) be required to be appointed in their place
until October 1, 2012 at the latest. Currently none of the directors on our Board are either representatives of shareholders that are legal entities or shareholders themselves.
The TCC does not require a Board member to be a Turkish citizen. There is no minimum age for the directors, provided that a Board member has
reached the age of majority, which is 18, and there is no mandatory retirement age under applicable law. The conditions to be a Board member are regulated by the new TCC and the conditions to be an independent board member are regulated by the
related CMB legislation.
b.
Board Members Interest
The TCC forbids a Board member to enter into a transaction with us in any area relating to business, either on the Board members own
behalf or on behalf of someone else, thus preventing the abuse of duty by Board members and protecting our interests (TCC Article 395) without the authorization of the general assembly. Our general assembly may authorize our Board
members to enter into these types of transactions through a specific provision in our Articles of Association, or our general assembly may grant such a right on a yearly basis.
Interested Board members cannot participate in and sign such resolutions. If we suffer any loss because of a Board members failure to
raise such an issue, the Board member shall be held liable to compensate us for the loss incurred due to such matters related to relatives.
Under TCC Article 396, without the authorization of the general assembly, the Board members are barred from participating in similar
commercial activities outside our Company. Board members cannot become shareholders with unlimited liability or become Board members of companies active in similar types of business. A specific provision in our Articles of Association or our
general assembly may grant such a right on a yearly basis.
Furthermore, based on the Corporate Governance Communiqué numbered
II-17.1,
which was published in the Official Gazette dated January 3, 2014, replacing the previous regulatory framework, in cases where shareholders having a management control, members of the board
of directors, managers with administrative liability and their spouses, or relatives by blood or marriage up to second degree, conduct a significant transaction with the company or its subsidiaries which may cause a conflict of interest, and/or
conduct a transaction on behalf of themselves or a third party, which is in the field of activity of the company or its
115
subsidiaries, or become an unlimited shareholder to a corporation which operates in the same field of activity as the company or its subsidiaries, such transactions need to be included in the
general assembly agenda as a separate item for providing detailed information at the general assembly meeting on the matter and need to be recorded in the minutes of the meeting.
c.
Compensation
Any remuneration payable to Board members in relation to their Turkcell board membership shall be determined by our general assembly. The Board
of Directors has no authority to determine such remuneration. At our Annual General Assembly held on April 29, 2010, it was decided that our Chairman would receive a net sum of 250,000 per year and each Board member would
receive a net sum of 100,000 per year for the period of their service, effective February 25, 2010.
According to a
CMB Communiqué Serial: IV, No: 56 Concerning the Establishment and Implementation of the Corporate Governance Principles, which was published in the Official Gazette dated December 30, 2011, a written Remuneration Policy for
Board members and senior management was prepared. This Policy was posted on the companys website and submitted at the Annual General Assembly as a separate agenda item for information. The Corporate Governance Communiqué numbered
II-17.1,
which was published in the Official Gazette dated January 3, 2014 and replaced the Communiqué Serial: IV, No: 56, kept this requirement as a mandatory corporate governance principle
dealing with Financial Rights of Board Members and Executives Having Administrative Responsibility. The Annual General Assembly meeting of our Company pertaining to the years 2010, 2011, 2012, 2013, and 2014 has been convened on March 26, 2015
and 2015 has been convened on March 29, 2016. The same item was on the agenda for the Annual General Assembly meeting held in 2016 and shareholders have been informed; however there was no proposal on the remuneration and therefore no voting
took place. Payment plans such as stock options or those based on company performance are not used in the remuneration of independent Board members. Remuneration of independent board members must safeguard the independency level.
d.
Borrowing Power
To the extent the relevant provisions of Turkish law allow, the Board of Directors of our Company is the body entitled to, directly or
through representatives authorized by the Board of Directors, resolve to exercise our powers to borrow money or give any form of guarantee or surety relating to our or any third partys obligations. The CMB adopted a rule on
September 9, 2009, which was announced in its weekly bulletin in connection with credit extensions, that public companies can provide guarantees or pledges, including mortgages, to third parties, provided such third party (i) is fully
consolidated in the companys financial statements or (ii) the ordinary business operations of the company directly requires providing guarantees, pledges or mortgages. At the Ordinary General Assembly held on April 29, 2010,
Article 3 entitled Purpose and Subject Matter of Turkcells Articles of Association was amended in line with CMBs rule dated September 9, 2009. Under our Articles of Association, our Board of Directors is
authorized to issue debentures and other securities subject to the TCC, Turkish Capital Markets Law and other relevant legislation. Under Turkish Capital Markets Law, the total value of capital market instruments shall not exceed the amount
specified by the CMB, for each type of instrument. However, as a general rule, the total value of debentures and other debt instruments that a publicly held company may issue as capital market instruments may not exceed the balance remaining after
deducting the losses, if any, from the total sum of the outstanding and
paid-up
capital as shown on the latest independently audited financial statements submitted to the CMB, plus reserves and the revaluation
fund stated in the latest financial statement approved by the general assembly. Pursuant to Article 3 of our Articles of Association, as amended on October 2, 2009 at the Extraordinary General Assembly, and as effective on
October 7, 2009, we can extend credits to companies in which we have direct or indirect shareholding interest, both in Turkey and overseas, as well as to our main company and group companies, in Turkish Lira or other foreign currencies, on the
condition that such extensions do not conflict with applicable laws and regulations. In addition, the TCC similarly allows group companies to extend credits and guarantees to each other without abusing their authority The Corporate Governance
Communiqué numbered
II-17.1,
which was published in the Official Gazette dated January 3, 2014, incorporated the rule which was announced in its weekly bulletin on September 9,
2009 in its Article 12. Furthermore, as per Article 12, board resolutions with regard to providing guarantees or pledges including mortgages within the framework of ordinary business operations of the company should be signed by the
majority of independent board members. In case the majority of independent board members do not approve the resolution, dissenting opinions should be announced to the public. In such resolutions, related board members, if any, could not participate
to the relevant board meeting. The CMB further took a decision which is published in its weekly bulletin on January 27, 2016 according which it is concluded that providing by
non-public
affiliates to
public parent companies of any guarantees, pledges including mortgages is not conflicting with Article 12.
116
e.
CMB Rules
Regarding Transactions with Related
Parties
Initially, based on the CMB Communiqué Serial IV, No. 56, dated December 30, 2011, the
approval of the majority of the independent members was necessary for any and all kinds of related party transactions of the company (related parties referred in the Communiqué will be determined in accordance with the Turkish Accounting
Principles No. 24, equivalent of IAS 24), as well as for the resolutions of the board of directors with respect to giving guarantees, pledges and mortgages in favor of third parties. The CMB in a further announcement clarified that listed
companies could adopt one board/general assembly resolution for the execution of transactions of a continuous and extensive nature with related parties unless the terms of those transactions had changed. In the event such changes occur, new
board/general assembly resolutions will be needed. The new Capital Markets Law dated December 30, 2012 empowered the CMB to determine the nature of such transactions. Accordingly, the CMB with its Communiqué Serial IV,
No. 63 dated February 22, 2013 restricted the scope and set out that only material related party transactions, as opposed to all kinds of transactions, shall be submitted to the approval of independent members. In cases where the
majority of the independent members do not approve such material transaction, the case shall be disclosed to the public in a manner covering sufficient information with respect to the transaction within the scope of public disclosure arrangements,
and the transaction shall be submitted to the general assembly for approval. During such general assembly meetings, a resolution shall be adopted by vote in which the parties to the transaction as well as the individuals related thereto are not
entitled to vote. Meeting quorum shall not be necessary for the general assembly meetings to be held for those cases. Such resolutions shall be adopted by simple majority of the attendees having the right to vote. The Company shall incorporate
related mandatory provisions of the said Communiqué in its Articles of Association (along with other mandatory provisions relating to corporate governance, see Item 16.G. Corporate Governance). The Corporate Governance
Communiqué
numbered II-17.1,
which was published in the Official Gazette dated January 3, 2014, defined the materiality as set out by the Communiqué Serial IV, No. 63.
Accordingly, a 10% threshold will be applied in comparison with the relevant criteria such as total annual assets, annual revenues or market value of the company. When a transactions amount is above this 10% threshold, the majority vote of
independent board members will be sought. Additionally, in order to ensure internal compliance with the CMBs related party transactions, our Board has adopted the Rules to be Applied to Related Parties in Purchasing/Selling Assets and
Services along with Transfers of Liabilities to be applied by the relevant employees within the company and its group companies on November 22, 2014.
III. Capital Structure
a.
General
Our Board of Directors has adopted the authorized share capital system which, under Turkish law, allows us to increase our
issued share capital up to the authorized share capital amount upon resolution by our Board and without need for further shareholder approval. On January 23, 2008, the CMB amended its Communiqué on principles regarding the registered
capital system. According to this amendment, the registered capital ceiling authorization given by the CMB shall be valid for five years, including the year in which the authorization is granted. As this five-year term ended in
January 23, 2013, as in 2014, the Company applied for the CMBs authorization in order to determine its capital ceiling for a five-year term between 2016 and 2020, however the amendment of Articles of Association reflecting
the capital ceiling was not approved in the General Assembly Meeting held on March 29, 2016. The agenda of the General Assembly Meeting to be held on March 30, 2017 also includes the relevant item in order to determine the capital ceiling
for a five-year term between 2017 and 2021. In an effort to harmonize new legislation with the Capital Markets Law numbered 6362, which entered into force on December 30, 2012, the CMB released the Communiqué on the Registered
Capital System
II-18.1 which
became effective on December 25, 2013. The new Communiqué mostly includes regulations in line with the former Communiqué (Serial: VI, No:
38) and de facto practice of the CMB. As for the determination of the ceiling, the new Communiqué contemplates a limitation for the ceiling and states that the registered capital ceiling shall not be more than five times the issued
capital or the equity, whichever is higher. The new Communiqué also sets out that the registered capital ceiling may be exceeded once within the scope of each ceiling (i) through conversion of all kinds of internal resources and
dividends into the share capital; and (ii) as a result of transactions requiring general assembly resolutions such as mergers and spin-offs. However, both the former legislation and the new Communiqué provide that the registered capital
ceiling may not be exceeded with capital increases through cash. As in the former regime, the registered capital ceiling approved by the CMB is valid for five years including the year in which the approval is granted. Upon the expiry of
the term, even if the registered capital ceiling has not been reached, in order for the board of directors to adopt a capital increase resolution, the board of directors must obtain authorization for a new period at the first general assembly upon
the approval of the CMB for the same ceiling or a new ceiling. The term of this authorization may be
117
extended for five year periods through a general assembly resolution. In the event such authorization is not obtained, the new Communiqué emphasizes that companies may not realize a
capital increase through a board of directors resolution, whereas under the former Communiqué, companies were deemed to be excluded from the registered capital system. The increase of the registered capital ceiling, extension of the
permission period, capital increase and relevant resolutions of the board of directors shall be disclosed to the public within the framework of the CMB disclosure rules.
b.
Preemption Rights
We may increase our capital only through the issuance of new shares, and such issuances may come in the form of a rights offering or
a bonus issue. Under Turkish law, existing shareholders are entitled to subscribe for new shares, also known as preemption rights, in proportion to their respective shareholdings each time we undertake a capital increase. Our Board of Directors
will generally recommend that new shares be issued at prices equal to their nominal value, which entitles the existing shareholders to subscribe for shares at a significant discount from their current market price. The exercise of
preemption rights by shareholders must be made within a subscription period which we announce, which may not be less than 15 days nor more than 60 days after the issuance of the preemption rights circular. Shareholders who do not wish to subscribe
for new shares may sell their rights on the Borsa Istanbul (BIST). Any shares not subscribed for by the existing shareholders or purchasers of the rights coupons are sold on the BIST at the current market price. Any differences
between the rights issue price and the price realized for the shares on the BIST would accrue to our surplus account. Preemption rights of shareholders related to a rights offering may be restricted wholly or in part either by an
affirmative vote of the holders of a majority of the outstanding shares at an ordinary or extraordinary general assembly or a resolution adopted by the Board of Directors to such effect, provided that such authority is conferred upon the Board
of Directors. CMB rules stipulate that such authority may be conferred upon the Board of Directors of companies that have received permission from the CMB to adopt the authorized capital system. As per the new Communiqué on the
Registered Capital System
II-18.1,
the General Assembly shall approve the amendments to the articles of association with respect to granting authorization to the board of directors to restrict the
pre-emptive
rights of the shareholders to acquire new shares. Contrary to the former Communiqué, the new Communiqué has not foreseen a meeting quorum. With regard to the decision quorum, the
former Communiqué differentiated between companies making an initial public offering and public companies, whereas the new Communiqué has not stipulated any such distinction. Accordingly, the new Communiqué regulates that
shareholders holding 2/3 of the shares having voting rights shall provide affirmative votes. In addition, the new Communiqué has prescribed that if at least shareholders holding half of the voting shares are present at the
meeting, the decision quorum shall be the majority of the shares participating in the meeting.
By the amendment to the
Articles of Association, we have conferred such authority on our Board of Directors. The CMB further requires that the right of the Board of Directors to restrict the preemption rights of shareholders applies equally with respect to all
shareholders. Under Turkish law, bonus issues may be undertaken in order to convert all or a portion of the revaluation fund and reserves of a company into share capital.
c.
Dividend Distribution and Allocation of Profits
Our Board of Directors recommends annual dividends, which then must be approved by our shareholders at their annual general assembly. Dividends
are payable on a date determined at the annual general meeting. Under current rules, the Board of Directors may decide whether or not to recommend a distribution of dividends, and our shareholders at our annual general meeting may decide whether or
not to distribute dividends in any year. According to new Capital Markets law, we may freely determine the amount of dividends to be distributed based on the Dividend Policy, pursuant to applicable Turkish laws and upon the approval of, or
amendment by, the Board of Directors and the General Assembly of Shareholders. The Board decides whether or not to recommend an allocation of profits, as well as the amount of dividends, and the shareholders, through the general assembly, may
accept, amend or reject such proposal, if any.
The new dividend distribution regime is governed by a CMB Communiqué on Dividends
II-19.1 which
was published in the Official Gazette dated January 23, 2014, numbered 28891, which entered into force on February 1, 2014. Within the scope of the Communiqué, companies
shall distribute dividends through a general assembly resolution in accordance with current legislation and the policies of the company. As per the Communiqué, dividends may be distributed in installments in case a general assembly resolution
is adopted in this regard. The Communiqué has also determined the principles and procedures for the distribution of dividends. The CMB allows public companies the possibility of choosing the timing and payment method of the dividend
distribution on the condition that the companys own dividend policy should regulate this. In any case, according
118
to the new Communiqué, distribution should commence until the end of the financial year in which the general assembly decided on distributing a dividend.
In order to comply with this Capital Markets Boards Communiqué, the Turkcell Board of Directors amended its dividend distribution
policy proposal in February 2014, as stated below, and approved by the Ordinary General Assembly held on March 26, 2015:
The Company shall target a dividend payout of at least 50% of its distributable net income as cash. This policy will be subject
to the Companys cash projections, business outlook, investment plans and capital market conditions. The actual dividend decision will be made for each fiscal year separately with the approval of the General Assembly of Shareholders.
Dividend distribution shall be started on a date to be determined by the General Assembly of Shareholders which shall not be later than the end of the year in which the General Assembly convenes. The Company, in accordance with laws and
regulations, may consider distributing advance dividends or making the dividend payment in equal or unequal installments.
Additionally, in order to create added value for its shareholders, the Company may also consider share repurchase programs depending
on the conditions set forth above and applicable regulation.
In parallel with the new Capital Markets Law, the new
Communiqué on Dividends sets ground rules for donations: articles of association of public companies should contemplate it and an annual limit should be determined by the general assembly. On February 24, 2015, within the framework of
the CMB regulations, our Board has resolved that, by means of determining the upper limit for the total amount of donations to be made by the Company within the year 2015 as up to 0.2% of our Companys revenue included in the annual
consolidated financial tables relating previous fiscal year announced to the public pursuant to CMB regulations, this abovementioned upper limit is approved by General Assembly of our Company. On January 28, 2016, our Board of Directors has
resolved to determine the upper limit for the total amount of donations to be made by our Company within the year 2016 as up to 1% of our Companys revenue as set forth in the annual consolidated financial statements for the previous fiscal
year as announced to the public pursuant to Capital Markets Board regulations. This limit is approved at the General Assembly of our Company held on March 29, 2016.
Dividends are payable by transfer to the account of the shareholders with a bank in Turkey corresponding to the relevant portion of
their shares. Shareholders entitlement to cash dividends remains in effect for a period of five years following the date of the general assembly approving such distribution, after which time they are transferred to the Turkish
government.
Part of our remaining net profit may be distributed to our shareholders as a second dividend or retained by us as
retained earnings, all at the discretion of our general assembly.
For additional details regarding our dividend policy see
Item 8.A. Consolidated Statements and Other Financial InformationDividend Policy.
d.
Voting Rights
Shareholders are entitled to one vote per share on all matters submitted to a vote of our shareholders.
CMB Communiqué Serial IV, No. 56 dated December 30, 2011 (see Item 16.G. Corporate Governance
for further information), initially stated that transactions considered as material (transfer, acquisition or lease of all or significant portion of company assets or constitution of limited property right there on; providing concession or changing
content or subject of existing concessions and being delisted) under certain conditions those material transactions will need to be approved by the general assembly. In the event that parties to such transactions are related parties, such
related parties shall not vote at the general assembly. The new Capital Markets law dated December 30, 2012 further expanded the scope of material transactions, which were exhaustively enumerated by the aforementioned
Communiqué by adding the term like at the beginning of the enumeration. However, the topic has once again been regulated by another CMB Communiqué Serial IV, No. 63 dated February 22, 2013, and the
term of material transactions with regard to the implementation of Corporate Governance Rules is again exhaustively defined in parallel with the Communiqué dated 2011.
The CMB issued the Communiqué
No. II-23.1 on
Common Principles Regarding Material
Transactions and the Right of Separation (published in the Official Gazette dated December 24, 2013, No. 28861). Material
119
transactions of public companies are exhaustively enumerated. Some of the issues covered by the Communiqué are listed below:
|
|
|
procedures and principles applicable to the material transactions of publicly held companies;
|
|
|
|
exercise of the right of separation in relation to the material transactions and the cases where the right of separation is not applicable;
|
|
|
|
pricing of the right of separation in
non-listed
companies;
|
|
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|
mandatory tender offer in connection with the material transactions; and
|
|
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|
mandatory meeting and decision quorums applicable to general assembly meetings with regard to material transactions.
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e.
Transfer of Shares
Subject to the limitations described below, shares may be sold and transferred by endorsement and delivery.
In practice, shares in registered form traded on the BIST are represented by the share certificates endorsed in blank, enabling
such shares to be transferred as if they were in bearer form. As per the amendment in the then in force Capital Markets Law and a communiqué issued by the CMB in this respect, our Companys shares traded at the Borsa Istanbul
were dematerialized as of November 2005.
Legal and actual dematerialization of the share certificates commenced on November 28,
2005. Beginning from November 28, 2005, it is prohibited for companies registered on the ISE to issue new share certificates, in consideration of rights issues or bonus issues. The new shares arising out of capital increases shall be
transferred to the accounts of the rightful owners by registration.
A seven-year term given for the dematerialization of
physical shares ended on December 31, 2012 and physical shares which were not delivered for dematerialization were supposed to become the property of the Company. However, according to the new Capital Markets Law which came
into force on December 30, 2012, such undelivered physical shares are now transferred to the Investor Compensation Center and sold three months following the transfer on the Investor Compensation Centers accounts. However,
the Turkish Constitutional Court in its decision published in the Official Gazette on November 12, 2015, nullified the provisions of the Capital Markets Law regarding the ownership transfer of such undelivered physical shares to the Investor
Compensation Center on the ground that such language contradicted with Art. 13 (Restriction of fundamental rights and freedoms) and Art. 35 (Right to property) of the Constitution. As a result of this decision, the CMB regulated the process of
payment to the investors whose share ownership has been transferred to the ICC. This regulation has been published in the Official Gazette dated September 7, 2016 numbered 29824.
Concerning registration of share transfers, the Company will take into account the Central Registry Agencys data without requiring
any application from the interested parties. Provisions regarding the nominal values of the share certificates of the Company are regulated in the temporary article of the Companys Articles of Association and such
article was approved at the Ordinary General Assembly Meeting on April 29, 2005. The temporary article reads as follows:
Decree 32 on the Protection of the Value of the Turkish Currency issued in August 1989, as amended from time to time, provides that
persons not resident in Turkey may purchase and sell our shares, provided that such purchase is effected through a bank or broker authorized pursuant to applicable Turkish capital markets legislation. Turkish capital markets legislation
requires that shares of a company quoted on a Turkish securities exchange be traded exclusively on such exchange. The CMB has indicated that this requirement applies only to intermediary institutions licensed for trading on the stock exchange
and to trade orders placed with them by investors. Accordingly, our shareholders that are not resident in Turkey may transfer such shares only on the ISE. This requirement does not apply to transfers of ADSs.
Under Turkish law, in the event that one of our shareholders transfers shares to any other shareholder or to any other third party
investor, either foreign or local, the Foreign Investment General Directorate (FIGD) must be notified within one month of the transfer of shares.
Under Article 8 of the Electronic Communications Law, electronic communications services is rendered and/or electronic
communications network or infrastructure is established and operated following the
120
authorization made by the ICTA. Authorization is granted through the notification made in accordance with the principles and procedures determined by the ICTA, in case the resource allocation is
not necessary, or given of usage right, in case the resource allocation, which means allocation of frequency, satellite position etc., is necessary. Furthermore, under the Authorization Regulation Regarding Telecommunication Services and
Infrastructure Regulation, the ICTA must be notified in case of any share transfers within one month of the transfer of shares at the latest and in the event that the share transfer results in a change in control, such transfer of
our shares by any of our shareholders should be realized with the written permission of the ICTA.
Under our Articles of
Association, the Board of Directors is entitled to restrict the transfer of shares to foreigners in order to comply with Turkish shareholding requirements under Turkish law.
f.
Disclosure of Beneficial Interests in the Shares
The Turkish Regulation on public disclosure of listed companies was regulated by the CMB Communiqué Serial VIII,
No. 54 on Principles Regarding Public Disclosure of Material Events dated February 2009. The CMB released a new Communiqué on Public Disclosure of Material Events
(II-15.1) which
was
published in the Official Gazette dated January 23, 2014, numbered 28891, which entered into force on February 23, 2014. The CMB has amended the Communiqué No.
II-15.1
as of
February 10, 2017. Insider information, which means any
non-public
information that may possibly affect the value of capital market instruments and investors decisions, is required to be disclosed
immediately by listed companies. Shareholders disclosure requirement would arise if they exceed the shareholding ratios established in the
Communiqué II-15.1 (5%,
10%, 15%, 20%, 25%,
33%, 50%, 67% and 95%). Disclosure of insider information may be delayed to protect the legitimate interests of the company without causing market manipulation. For those that have administrative responsibilities in Turkcell (including Board members
and high-ranked executives), or are closely related persons and partners (whether natural or legal persons) of issuers that purchase and sell Turkcells capital market instruments (including, but not limited to, Turkcell shares), such
transactions will need to be declared to the Borsa Istanbul; however, according to the Communiqué
II-15.1,
if the cumulative amount of the above-mentioned Turkcell transactions in a calendar year does
not exceed TL 250,000, such declaration will not be needed. This upper limit represents the total amount of all transactions made by both Board members/high-ranked executives and their closely related persons of the company and that of its
subsidiaries which represent more than 10% of the total assets according to the latest annual financial statements of the company. Closely related persons means: wives/husbands, children and individuals sharing the same residence at the
time of transaction and corporations; legal entities run by, directly/indirectly controlled by or whose economic interests are similar with that of Board members; and high-ranked executives of the Company. The CMB by its decision dated June 27,
2014 issued new guidelines that is also amended on February 10, 2017 for the announcement of material events for public companies based on Article 27 of the Communiqué
II-15.1,
thus repealing
the old guidance which was prepared in conformity with the Communiqué Serial VIII, No:54.
In addition, the CMB adopted a
short-swing-profit rule for company executives. The CMB has published the Communiqué
No. VI-103.1 Regarding
Managers Payment of Net Purchase and Sale Gains to the Issuers
(published in the Official Gazette dated December 12, 2013, No. 28849). The Communiqué VI 103.1 relies on the Capital Markets Law Article 103/4 and indicates that (i) the board members and the committee
members of an issuer, (ii) the persons with administrative responsibilities at the issuer and (iii) the persons that have the power to determine and control the issuers financial and operational policies, decisions or targets
directly or indirectly, shall pay the net gains they have obtained through the purchases and sales within the same
six-month
period. It is indicated in the Communiqué VI 103.1 that the purpose of
this regulation is to remove the inequality of opportunity between the persons who receive insider information about the issuers easier and faster due to their positions and the investors that reach the insider information after public
disclosure.
In addition, according to the Communiqué on Voluntary and Mandatory Tender Offers (Communiqué Serial IV
No. 44) issued by the CMB on September 2, 2009, the mandatory tender offer shall be triggered when, directly or indirectly, more than 50% of our Companys shareholding is acquired or management control of a public company is
taken over through acquiring (i) the necessary number of shares granting the right to elect or (ii) privileged shares allowing the nomination of the majority of the board of directors. Communiqué Serial IV
No. 44 also stipulates certain circumstances which will not trigger a mandatory offer, such as management control changes of the company by a voluntary tender offer and share transfers by privileged shareholders with management control or
persons acting together resulting in a possession of more than 50% of the capital or voting rights. The new Capital Markets Law incorporates those rules under its relevant provisions. The Communiqué on Tender Offer
(II-26.1) which
repeals the Communiqué Serial: IV No: 44 was published by the Capital Markets Board in the Official Gazette dated January 23, 2014, numbered 28891, which entered into force
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on the date of its publication. Through the Communiqué, the procedures and principles regarding mandatory and voluntary tender offers as a result of a change in management control have
been regulated in compliance with the new Capital Markets Law No. 6362. Moreover, the definition of management control has been regulated as the direct or indirect acquisition of more than 50% of the share capital or the voting rights
individually or collectively. Holding more than fifty percent of the voting rights of a corporation directly or indirectly, alone or jointly with persons acting in concert, or regardless of such percentage, holding privileged shares enabling their
holder to elect a simple majority of the total number of the members of the board of directors or to nominate for the said number of directors in the general assembly meeting, is considered and treated as an acquisition of control.
The Communiqué on Tender Offer
(II-26.1)
was modified on February 27, 2015 and the
following situation has been added amid cases where a mandatory tender offer will not be triggered. Following the purchase by a third party of a portion of the shares of a controlling shareholder, on the condition that this third party has 50% or
less of voting rights of the company, should such third party share equally or less than the management control of the company with this controlling shareholder by virtue of a written agreement, this situation is not considered a trigger for a
mandatory tender offer for this third party.
In parallel, the Capital Markets Law No. 6362 introduces a
squeeze-out
right: in the event the shareholding of a shareholder reaches a threshold, which shall be determined by secondary legislation of the CMB, such shareholder shall have the right to purchase the shares
of the minority shareholders and the minority shall have the right to sell their shares. The CMB released the Communiqué on
Squeeze-Out
Rights and Statutory Put Option Rights
(II-27.1) on
January 2, 2014 in the Official Gazette numbered 28870, which became effective as of July 1, 2014. This Communiqué was replaced with the Communiqué
II-27.2
which entered into force upon its publication in the Official Gazette dated November 12, 2014 and numbered 29173 (the new Communiqué). According to the Communiqué
II-27.1,
if the controlling shareholder, directly or indirectly, holds at least 95% of the voting rights in a public company as a result of a mandatory tender offer or by any other means, the controlling shareholder
has the right to squeeze out all other shareholders regardless of whether they hold privileged shares. As per the new Communiqué, in the event that a shareholder holds at least 98% of the voting rights in a public company either as a
result of a mandatory tender offer or by any other means, or if the controlling shareholder already satisfying this threshold acquires an additional share, the controlling shareholder will be entitled to the right to
squeeze-out
all other shareholders. Once the
squeeze-out
right arises, the remaining minority shareholders will be entitled to the right to
sell-out
their shares. The new Communiqué also stipulates a transition period. Accordingly, the threshold of 95% shall continue to apply to
squeeze-out
rights that
arose before December 31, 2014 and a new threshold of 97% shall apply to
squeeze-out
rights that will arise thereafter until December 31, 2017. The new Communiqué regulates the
squeeze-out
and the put option rights under the same provision. Accordingly, the controlling shareholder is obliged to make a public disclosure, if and when the controlling shareholders shareholding ratio
reaches at least 98% of the voting rights or acquires additional shares to enhance its status. The remaining minority shareholders are entitled to exercise their
sell-out
rights within three months
following the public disclosure. The three-month period is statutory and the
sell-out
rights of the minority shareholders shall expire at the end of such period. The minority shareholder willing to exercise
its
sell-out
right shall notify the public company in writing of its request. The board of directors shall procure the preparation of a valuation report in order to determine the purchase price for the
minority shares within one month upon the
sell-out
request. Upon application of the controlling shareholder for exercising the
squeeze-out
right, and approval of
the board of directors about the fulfillment of the conditions for exercising the
squeeze-out
right, the company shall apply to the CMB for issuance of new shares to replace the cancelled ones.
A delisting application to the relevant stock exchange is also required. All payment and settlement transactions shall be conducted via the Central Registration Agency. The controlling shareholder shall deposit the share purchase amount to the
companys account, within three business days following the notification made by the company at the latest, and the company shall transfer such amount to the relevant minority shareholders account on the second succeeding business
day to complete the share transfer transactions. As for the calculation of the purchase price, the purchase price during exercising of the
squeeze-out
right shall be equivalent to the average of the weighted
daily stock market price within the
30-day
period prior to the disclosure stating that the controlling shareholder has reached at least 98% of the voting rights or acquired additional shares for traded shares.
The Communiqué refers to a fair price for the exercise of the
sell-out
right. Accordingly, (i) the price determined for the
squeeze-out
right;
(ii) the price determined per each share group through a valuation report; (iii) the price of a mandatory tender offer within the year preceding the public disclosure of control, if any; and (iv) the average of the weighted
average prices on the exchange pertaining to the previous six months, previous year and previous five years shall be compared. The highest value shall be determined as the purchase price when the
sell-out
right is exercised. The controlling shareholder is required to make a public disclosure if and when (i) the voting rights held by it exceed or fall below 98% of the total voting rights in the
company; or (ii) it acquires additional shares
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when it already holds 98% or more of the voting rights. Additionally, the controlling shareholder is also obliged to make a public disclosure, if and when it decides to exercise the
squeeze-out
right. The company as well is obliged to disclose the
(i) squeeze-out
right requests, the procedure of
squeeze-out
and
the results of the
squeeze-out;
(ii) application of a
sell-out
right including the total number of shareholders making an application for exercising their
sell-out
rights, the percentages of their voting rights, and the total price to be paid for the exercised
sell-out
rights; (iii) the results of valuation reports for
determining the share price and (iv) the results of exercising the
sell-out
right including information on the number of shareholders who have used such right and their voting right percentages and the
voting right percentage of the controlling shareholder.
g.
Free Float Definition Rules
While 48.95% of our shares are listed on the stock exchange, the number of our Companys free floating shares as of
March 10, 2017 was 765,960,424.48 according to the Report on Free Float Ratios released by the Central Registry Agency in accordance with the Capital Markets Boards decision 21/655 of July 23, 2010, as
amended by its decision 24/729 of August 18, 2010, and its free float ratio was 34.81.%. The difference between these rates results from the exclusion of shares which are: i. held by a public entity, ii. held by the companys
incorporators and its affiliates (companies subject to consolidation), iii. held by shareholders who may be a natural person or a corporate body and control at least 10% of the Companys capital (following the amendment by the CMBs
decision 31/1059 of October 30
th
, 2014), iv. held by a) the members of the Companys Board of Directors and the Board of Auditors, b) General Manager or executives who are equal to
or superior to a general manager in terms of their powers and functions, c) senior executives who report to General Manager or executives who are equal to or superior to a general manager in terms of their powers and functions, v. owned by
the savings funds or foundations of companies, vi. provided as equity capital pursuant to regulations applicable to the capital markets legislation or as a collateral in respect of a margin trading or as a collateral except the ones which are
given as a collateral only for Central Depository Bank markets, vii. which are legally restricted and cannot be subject to purchase and sale, viii. prohibited, ix. seized in the definition of free float ratio. On
December 6 and 7, 2016, Sonera Holding BV applied to Central Registry Agency to convert its Turkcell stake into tradable shares with a nominal value of TRY 287,632,179.557, which is 13.07% of Turkcell. These shares are now publicly held but
excluded from free float ratio. The difference may result from one or more situations described in the decision and it is not possible for our Company to know it.
h.
Trading Rules
According to the CMB Communiqué
II-17.1
on Corporate Governance, public companies whose shares
are traded on the National Market, Second National Market and Collective Products Market of the exchange shall be divided into three groups in accordance with their systemic significance considering their market values and the market values of the
shares in active circulation. The average of the closing prices in the second session of the last trading days of March, June, September and December and the rates of the shares in active circulation is the basis of the calculation of the market
price and the price of the shares in active circulation. In cases where different share groups of the same company are traded on the exchange, all of such groups shall be taken into consideration. This calculation shall be made by the CMB each year
in January to determine the groups in which the corporations are included and the list shall be published by the Board Bulletin. In this regard, the numerical thresholds to be used for grouping are set forth below:
a) First group: Companies whose average market value is above TRY 3 billion and average market value in actual circulation is above TRY
750 million;
b) Second group: Companies among those excluded from the first group, the average market value of which is above TRY
1 billion and average market value in actual circulation is above TRY 250 million.
c) Third group: Companies among those
excluded from the first and second groups, the shares of which are traded on National Market, Second National Market and Collective Products Market.
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Accordingly, the CMB by its decision numbered 31/1080 and dated October 30, 2014 determined the following
thresholds and measures, which are effective as of January 2, 2015:
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Group
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Value of the
Shares in
active
circulation
(TRY)
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Market Maker
or
Liquidity Builder
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Current or Additional Measures
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Trading
Method
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Margin
Trading or
Short
Selling
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Equity Ratio
of Short
Settlement
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Gross
Settlement
Method
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A
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30 Million
and above
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Continuous
Auction
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YES
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General
Provisions
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NO
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B
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10 - 30
Million
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Continuous
Auction
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YES
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100%
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NO
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C
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Below 10
Million
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YES
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Continuous
Auction
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NO
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100%
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NO
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NO
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Uniform
Price
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According to the latest CMB decision, Turkcell is listed under Group A companies.
i.
Protection of Minority Shareholders
Under Turkish securities law, minority shareholders, defined as those who hold 5% or more of our share capital, have the right, among other
things, to request our Board of Directors to:
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invite the shareholders to an extraordinary general assembly;
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request that a matter be included on the agenda at both ordinary and extraordinary general assembly;
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request the appointment of special auditors; if the general assembly rejects this request, minority shareholders may apply to the court for the appointment of a special auditor;
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take action against Board members who have violated the Turkish Commercial Code or the articles of association of a company or who have otherwise failed to perform their duties;
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pursuant to the TCC, provided there is a good reason, minority shareholders may claim from the competent court to rule in favor of dissolution of the Company; and
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if provided by the Articles of Association of the Company, certain minority groups may be represented at the Board of Directors.
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According to the new Capital Markets Law, in the event a shareholder votes against a material transaction in a general assembly meeting, as
briefly described above, such shareholder obtains a right to exit from the company by selling his/her shares. If the shareholder uses that right, the company is required to purchase the shareholders shares.
j.
Liquidation
In
the event of liquidation, our shareholders are entitled to participate in any surplus in proportion to their shareholdings.
k.
Changes in
Capital Structure
Any increase in our Companys registered capital ceiling requires an amendment to our
Articles of Association and therefore shareholder approval through a general assembly. Such amendment is subject to the prior approval of the Ministry of Customs and Trade and the CMB. Our Board of Directors may also restrict the rights of
existing shareholders and offer new shares to third parties. Changes in the voting and dividend rights of our shareholders require an amendment to our Articles of Association and approval by the general assembly. Such amendment is also
subject to the prior approval of the Ministry of Customs and Trade and the CMB. Furthermore, under the Turkish Commercial Code, during the general assembly meetings held to amend the articles of association of a joint stock company, each share
shall be entitled to only one vote, even if otherwise is provided under its articles of association.
Any decrease in our share
capital requires an amendment to our Articles of Association. If we undertake to cancel our shares, we must notify any existing creditors, and within two months of notification, they may request payment or, if their receivables are
not due and payable, we must create a security interest in their favor. Capital reduction is rarely applied in Turkey.
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l.
Share
Buy-Backs
The new TCC contains several rules enabling Turkish companies to repurchase their own shares if they satisfy certain conditions.
Accordingly, shares representing up to 10% of the total share capital of the company may be acquired by the company itself. Before the entry into force of the new TCC, the CMB had taken an anticipatory step by enabling listed companies to buy
back their own shares. The CMB announced this on August 11, 2011, in its Weekly Bulletin numbered 2011/32, and this announcement describes in detail the procedures and principles which apply to such
buy-back
transactions.
In accordance with the new Capital Markets Law dated
December 30, 2012, the Communiqué on Share Buyback numbered
II-22.1 was
published in the Official Gazette on January 3, 2014. The Communiqué regulates the principles and
procedures of share buybacks or the establishment of pledges over their own shares by public companies. Essentially, the Communiqué governs the principles regarding the (i) share buybacks of public companies or accepting their
own shares as pledges;
(ii) sell-out
of repurchased shares or their amortization; (iii) public disclosure of such transactions; and (iv) safe harbor provisions where share buybacks
will not be deemed insider trading or manipulation of the market.
On February 18, 2016 a buyback plan of up to TRY 200 million
was announced to be submitted for the approval of the shareholders at the Ordinary General Assembly for 2015; however the proposal made during the General Assembly held on March 29, 2016 was rejected.
Our Companys Board of Directors has authorized the management to execute share
buy-back
transactions, within the scope of the announcements dated July 21, 2016 and July 25, 2016 made by the Capital Markets Board.
m.
General Assemblies
Right holders, who have a right to attend the general assembly meetings, can attend such meetings by
electronic means pursuant to article 1527 of the new TCC. Pursuant to the Communiqué on Electronic General Assembly Meetings held in Joint Stock Companies, the Company shall invite the right holders to attend, to deliver an
opinion and to vote by electronic means, either setting up the electronic general assembly system; or purchase related services from the system providers that are specifically found for such purposes.
According to the new TCC, the general assembly meeting procedures should be regulated under the Internal Guidelines to be approved by the
general assembly and registered at the Trade Registry. Accordingly, general assembly meeting procedures shall be executed with the related provisions of the Turkish Commercial Code, Articles of Association and the Internal Guidelines.
The following matters are among the ones required by the TCC and our Articles of Association to be included on the agenda of ordinary
general assembly meeting:
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review of the annual reports of our Board of Directors and the auditors;
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the approval, amendment or rejection of the statement of financial position and statement of profit and loss prepared for the preceding financial year, the release of our Board of Directors from liability in
respect of actions taken by them in the preceding financial year, and the proposals of our Board of Directors for the allocation and distribution of any of our net profits;
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the approval of the remuneration of the Board members; and
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the
re-election
or replacement of directors and/or auditors whose terms of office have expired.
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Shareholders representing at least 5% of our share capital may, by written notice, require any additional matters to be included on the
agenda for discussion at any of our general assemblies.
Notices covering general assemblies (including postponements and rescheduling),
which include the agenda of any such general assembly, must be published in the Trade Registry Gazette and Turkish local newspaper published where the headquarter of our Company is located, determined by us, at least two weeks before the date
fixed for the meeting in accordance with the TCC and three weeks before the date fixed for the meeting in accordance with CMB regulation. The TCC requires us to send notice of any general assembly by registered mail to each person registered in
our books as a holder of shares and to those shareholders who have deposited at least one share certificate representing shares with us and have indicated a notice address. Under the Capital Markets Law, such notice requirement does
not apply to holders of registered shares, which are also traded in the stock market.
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Any shareholder holding any of our shares (excluding ADRs) and wishing to attend general
assembly meetings to vote must present his/her identification document to our Head Office before the start of the meeting in order to obtain an entry permit for that meeting. Holders of the
non-public
registered shares in our share book of registered shares need not comply with such requirement to attend a general assembly. Any shareholder not wishing to attend any such general assembly in person may appoint another person as a proxy.
Shareholders attending the general assembly meeting by electronic means should follow the procedures established by the related legislation.
Except as set out by the provisions of the TCC and our Articles of Association, the required quorum at any general assembly is
shareholders representing at least
one-quarter
of the share capital. If such quorum is not present when a general assembly is convened, the meeting shall be adjourned, in which event the meeting is reconvened
within a month, with shareholders or their proxies present at such meeting. Resolutions of general assembly meetings must be passed by a majority of the shareholders or their proxies present at such meetings.
As per the new Capital Markets Law, unless a higher quorum is accepted in the articles of association of public companies, affirmative
votes of
two-thirds
of shareholders representing the share capital present at the general assembly (and this, without requiring a quorum) is needed for the following decisions: restricting preemptive rights of
shareholders, authorizing the Board to restrict such preemptive rights in a registered capital system and reduction of the share capital and material transactions of the company as defined by the law. Nevertheless, if shareholders representing at
least half of the company share capital are present at the meeting, simple majority decides unless a higher quorum is accepted by the articles of association.
In addition, the new Capital Markets Law stipulates that the CMB may require including some topics in the general assembly agenda to be
discussed by the general assembly or to inform the shareholders at the general assembly.
According to our Articles of
Association, the meeting quorum requirement at general assemblies is 51% of our share capital. Resolutions of our general assemblies must be passed by the shareholders (or their proxies) representing the majority of the votes of the shareholders
present at that meeting.
The quorum requirement at general assemblies convened to increase our share capital ceiling is 51% of our share
capital. Resolutions of general assemblies relating to capital increases must be passed by a majority of our shareholders or their proxies present at such meeting.
The meeting quorum requirement at general assemblies convened to amend our Articles of Association (excluding capital ceiling
increase) is
two-thirds
of our share capital. Resolutions of our general assemblies to amend our Articles of Association (excluding capital ceiling increase) shall be passed by the shareholders
(or their proxies) representing at least 2/3 of the votes of the shareholders present at that meeting.
Changing our jurisdiction or
increasing the obligations of the shareholders requires unanimous shareholder approval.
10.C Material Contracts
We are not a party to any material contracts other than those entered into in the ordinary course of business, except with regard to the
settlement of certain legal disputes. For information regarding these settlements, see Item 8.A. Consolidated Statements and Other Financial InformationNote 36 (Guarantees and purchase obligations) to our Consolidated
Financial Statements in this
Form 20-F.
10.D Exchange Controls
Banks in Turkey set their own foreign exchange rates independently of those announced by the Central Bank. Pursuant to Decree 32 on the
Protection of the Value of the Turkish Currency, most recently amended in 2003, the government eased and ultimately abolished restrictions on the convertibility of the Turkish Lira for current account and nonresident capital account transactions by
facilitating exchange of the proceeds of transactions in Turkish securities by foreign investors, which enabled Turkish citizens to purchase securities on foreign exchanges. These changes also permitted residents and nonresidents to buy foreign
exchange without limitation and to transfer such foreign exchange abroad without ministerial approval.
Turkish citizens are permitted to
buy unlimited amounts of foreign currency from banks and to hold foreign exchange in commercial banks. Capital transfers outside Turkey of more than $5 million still require approval of
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the Turkish government. Although we believe it is unlikely that exchange controls will be reintroduced in the near term, any such exchange controls may materially adversely affect our results of
operations.
As of December 31, 2016, exchange restrictions and state controls exist in some jurisdictions in which Turkcell
operates. The local currencies of Turkcells subsidiaries in both Ukraine and Belarus are not convertible outside of their respective countries. Future movements of exchange rates will affect the carrying values of Turkcells assets and
liabilities. The translation of underlying local currency amounts into TRY in Turkcells Consolidated Financial Statements should not be construed as a representation that such local currency amounts have been, could be or will in future be
converted into TRY at the exchange rates shown or at any other exchange rate.
As of December 31, 2016, significant exchange
restrictions and state controls exist in most jurisdictions in which Fintur operates. The local currencies of Fintur subsidiaries in Kazakhstan, Azerbaijan, Georgia and Moldova are not convertible outside of their respective countries. Future
movements of exchange rates will affect the carrying values of the Finturs assets and liabilities. The translation of underlying local currency amounts into USD in Finturs consolidated financial statements should not be construed as a
representation that such local currency amounts have been, could be or will in future be converted into USD at the exchange rates shown or at any other exchange rate.
10.E Taxation
The following discussion is a summary of the material Turkish and United States federal income tax considerations relating to the ownership and
disposition of our shares or ADSs. The discussion is based on current law and is for general information only. The discussion does not address all possible tax consequences relating to the ownership and disposition of shares, or ADSs, and
holders are urged to consult their tax advisors regarding the applicable tax consequences of holding and disposing of the shares or ADSs based on their particular circumstances.
The discussion is based upon laws and relevant interpretations thereof in effect as of the date of this annual report, all of which are
subject to change, possibly with retroactive effect. This summary is also based in part on representations of the Depositary and assumes that each obligation provided for in, or otherwise contemplated by, the Deposit Agreement or any related
document will be performed in accordance with the terms of such agreement.
I. Republic of Turkey Taxation
The following summary of Turkish tax law as in force on the date of this annual report describes the principal tax consequences for Turkish
residents and U.S. holders (as defined below in TaxationUnited States Federal Income Taxation) of the ownership and disposition of shares and ADSs. It is not a complete description of all the possible tax consequences of
such ownership and disposition. Shareholders should consult their own tax advisors concerning the Turkish and other tax consequences applicable in their particular situations.
a.
Corporate Taxation
A corporation that has its legal and/or business center in Turkey (a Resident Corporation) is subject to a corporate tax, which is
levied at 20% on such corporations taxable income. Resident Corporations are required to pay an advance corporation tax, also at 20%, on a quarterly basis.
b.
Taxation of Dividends
In the event that a Resident Corporation distributes dividends to individual shareholders (resident or
non-resident),
or to
non-resident
corporations that do not have a permanent establishment (fixed place of business or permanent representative) in Turkey (and are
not subject to rate-reducing provisions in applicable bilateral tax treaties), a 15% withholding tax is payable by the Resident Corporation on behalf of its shareholders. In the event that Resident Corporations distribute dividends to resident legal
entities or to
non-resident
legal entities that have a permanent establishment in Turkey, such distributions are not subject to withholding tax.
Cash dividends received by Resident Corporations from other Resident Corporations are not subject to corporate tax. Dividends in cash received
by resident individuals from Resident Corporations are subject to a withholding tax at the rate of 15% (as discussed above) and must file an annual income tax declaration. The
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withholding tax amount shall be deducted from the annual income tax. 50% of the dividend income received by resident individuals from Resident Corporations is exempt from the annual income
declaration. The remaining 50% must be declared if it exceeded TRY 30,000 in 2017 and 2016, TRY 29,000 in 2015, TRY 27,000 in 2014.
Under the Income Tax Treaty between the United States of America and the Republic of Turkey, signed March 28, 1996 (the
Treaty), the withholding tax rate is limited to 20% (including the surcharges on dividends paid by a Turkish Resident Corporation) of the gross amount of the dividends unless the beneficial owner of shares is a company which owns at
least 10% of the voting stock of the company paying the dividends (in which case the rate would be limited to 15%). Because the current withholding tax rate applicable to publicly-traded corporations, such as Turkcell, is only 15%, the Treaty does
not affect the current rate of Turkish withholding tax for U.S. holders. Cash dividends paid on ordinary shares or ADSs to a U.S. holder that does not have a permanent representative or place of business in Turkey will not be subject
to taxation in Turkey, except in respect of the 15% income withholding tax discussed in the previous section. The distribution of dividends in kind (
i.e.
, bonus shares) is not subject to a withholding tax, and such dividends in kind
are not subject to an income declaration.
c.
Taxation of Capital Gains
(i) Gains realized by Residents
For shares acquired on or after January 1, 2006:
Gains realized by resident individuals on the sale of shares traded on the Borsa Istanbul (such as Turkcell shares) or ADSs that
represent shares traded on the Borsa Istanbul (such as Turkcell ADSs) to residents or
non-residents
are exempt from income tax, provided that the holding period of such shares or ADSs exceeds
one year. Where this holding period has not been met, there is a withholding tax from the gains derived from capital. The current rate for such withholding tax is 0%.
Gains realized by Resident Corporations on the sale of shares traded on the Borsa Istanbul (such as Turkcell shares) or ADSs that
represent shares traded on the Borsa Istanbul (such as Turkcell ADSs) to residents or
non-residents
shall benefit from the withholding exemption, if a
one-year
holding period is met. However, where this holding period has not been met, there is a withholding tax from the gains derived from capital gains. The current rate for such withholding tax is 0%.
Gains realized by Resident Corporations on the sale of shares or to residents or
non-residents
must be included in corporate income and are subject to the applicable corporate tax. Upon fulfillment of the stated conditions in Article 5 of the Corporate Tax Law, 75% of capital gains derived from the sale of the shares will be
exempt from corporate income tax.
For shares acquired before January 1, 2006:
Capital gains derived from shares held by an investor (both individuals and corporations) for over three months are not subject to
any withholding tax.
Gains realized by Resident Corporations on the sale of shares are subject to the applicable corporate tax. Upon
fulfillment of the stated conditions in Article 5 of the Corporate Tax Law, 75% of capital gains deriving from the sale of the shares will be exempt from corporate income tax.
(ii) Gains realized by U.S. holders
U.S. holders that do not have a permanent establishment in Turkey are exempt from Turkish tax on capital gains generated from the sale
of shares quoted on an exchange, such as Turkcell shares, under Article 13 of the Treaty. U.S. resident legal entities having a permanent establishment (fixed place of business or permanent representative) in Turkey
generally are subject to tax in Turkey on capital gains arising from the sale of such shares and should consult their own Turkish tax advisors as to the rules applicable to them. As of July 7, 2006, the withholding tax rate applicable
to
non-resident
holders of shares has been reduced to 0%.
U.S. holders who invest via
ADSs will not have to comply with any procedures to avoid withholding tax, since gains derived from Turkcell ADSs are not generated in Turkey. However, U.S. holders who hold their shares directly in Turkey must comply with certain
procedures to establish their exemption from Turkish capital gains withholding tax and are urged to consult their own tax advisors in this regard.
128
In addition, certain rules and procedures may need to be complied with in order to avoid
Turkish withholding tax upon the conversion of ADSs to shares and from shares to ADSs in Turkey. U.S. holders are urged to consult their own tax advisors in this regard.
Pursuant to a Turkish Constitutional Court decision, which annulled the income tax provision regulating the 0% withholding application on
capital gains for
non-resident
individuals and corporations, the withholding tax regime has once again become subject to regulation pursuant to a law numbered 6009, which came into force on August 1,
2010. Pursuant to this new regulation, a 10% withholding on capital gains is applied to individual investors and a 0% withholding is applied to corporate investors, irrespective of the residency status.
Non-resident
corporate deposit receipt holders (depositaries of our ADR facility) are included within the scope of corporate investors.
Non-resident
investors of
Turkcell ADRs will be subject to 0% withholding, provided that the depositary of our ADR facility is a corporate body. The Turkish Council of Ministers has the authority to raise the withholding levels to 5 percentage points.
d.
Taxation of Investment and Mutual Funds
(i) Taxation on the Fund Level:
The gains realized from portfolio investment activities by resident Investment and Mutual Funds are exempt from corporate tax but are subject
to withholding tax for the gains of stocks held and bonds/bills issued before January 1, 2006. Withholding tax rates are as follows:
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if the institutions maintain a minimum of 25% of their portfolios invested in Turkish equity shares on a monthly weighted average basis, the applicable rate of withholding tax is 0%; and
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if the percentage of Turkish equity shares in the portfolios of such institutions is below 25% during any month during the year, the applicable rate of withholding tax is 10%.
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Gains from stocks purchased after January 1, 2006 and/or bonds and bills issued after January 1, 2006 are subject to
withholding of 0%.
A
non-resident
Investment or Mutual Fund may also qualify for this taxation
regime if it appoints a permanent representative in Turkey, registers with the Turkish tax office, maintains legal books and meets the other tax requirements in Turkey.
(ii) Taxation on the Investor Level:
The gains realized by investors for participating within FUND are subject to taxation depending on the date of purchase of the
FUND by the individual investors.
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For FUND shares purchased before January 1, 2006, gains are not subject to income tax withholding. Capital gains received by individuals are computed by deducting the original cost of
the shares after the application of a cost adjustment (which uses the Producer Price Index determined by the Turkish Statistical Institute to eliminate gains arising solely from inflation), from the amount received upon the sale or
disposition of the shares. Total capital gains are subject to declaration on income tax returns if they exceeded TRY 24,000 in 2017 and 2016, TRY 23,000 in 2015 and TRY 21,000 in 2014, TRY 21,000 in 2013 and
are required to be declared in compliance with the Turkish Tax Regime. For FUND shares purchased after January 1, 2006:
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1.
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If the FUND maintains at least 51% of the portfolio invested in the Borsa Istanbul Market and is held for more than a
one-year
period, gains shall not be subjected to
withholding. Such gains shall be declared in compliance with the Turkish Tax Regime.
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2.
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If the FUND does not meet the conditions above, gains shall be subject to withholding at 10% for resident investors. In cases where
non-resident
investors can certify
their own residency status, 0% withholding shall be applied.
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3.
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Pursuant to a Turkish Constitutional Court decision, which annulled the income tax provision regulating the 0%
withholding application on capital gains for
non-resident
individuals and corporations, the withholding tax regime has once again become subject to regulation pursuant to a law numbered 6009, which came into
force on August 1, 2010. Pursuant to this new regulation, a 10% withholding on capital gains is applied to individual investors and a 0% withholding is applied to corporate investors, irrespective of the residency status.
Non-resident
corporate deposit
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129
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receipt holders (depositaries of our ADR facility) are included within the scope of corporate investors.
Non-resident
investors of Turkcell ADRs will be
subject to 0% withholding, provided that the depositary of our ADR facility is a corporate body.
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e.
Stamp Taxes
According to the Turkish Stamp Tax Law (Law No. 488), all agreements and documents specified in the law with a monetary value
indicated thereon are subject to a stamp tax with rates from 0.189% to 0.948%, which is calculated on the aggregate amount of such agreement or document. Stamp tax to be calculated for a particular PAPER was capped at a maximum of TRY
1,487,397.70 per original in 2013 and TRY 1,545,852.40 per original in 2014, TRY 1,702,138.00 per original in 2015 TRY 1,797,117.30 per original in 2016 and will be capped at a maximum of
TRY 1,865,946.80 per original in 2017.
II. United States Federal Income Taxation
The following discussion is a summary of the material U.S. federal income tax considerations applicable to the ownership and disposition
of shares or ADSs by you, if you are a U.S. holder. In general you will be a U.S. holder if:
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you are the beneficial owner of our shares or ADSs;
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you are either (i) an individual resident or citizen of the United States, (ii) a corporation (or other entity taxable as a corporation for U.S. federal income tax purposes) created in or organized under
the laws of the United States, any state thereof or the district of Columbia, (iii) an estate whose income is subject to U.S. federal income taxation regardless of its source, or (iv) a trust if a U.S. court can exercise primary
supervision over the administration of the trust and one or more U.S. persons are authorized to control all substantial decisions of the trust;
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you own our shares or ADSs as capital assets (which generally means for investment purposes);
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you own directly, indirectly or by attribution less than 10% of our outstanding share capital or voting stock;
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you are fully eligible for benefits under the Limitation on Benefits article of the Treaty; and
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you are not also a resident of Turkey for Turkish tax purposes.
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The Treaty benefits discussed
generally are not available to holders who hold shares or ADSs in connection with the conduct of business through a permanent establishment, or the performance of personal services through a fixed base, in Turkey.
If a partnership (including for this purpose any entity or arrangement treated as a partnership for U.S. federal income tax purposes)
holds shares or ADSs, the tax treatment of a partner generally will depend upon the status of the partner and the activities of the partnership. A partner in a partnership that holds shares or ADSs is urged to consult its own tax advisor
regarding the specific tax consequences of owning and disposing of its shares or ADSs.
The summary does not purport to be a
comprehensive description of all of the tax considerations that may be relevant to any particular holder, including tax considerations that arise from rules of general application or that are generally assumed to be known by U.S. holders. This
summary is based on provisions of the Internal Revenue Code of 1986, as amended (the Code), existing and proposed U.S. Treasury Regulations, rulings, administrative pronouncements, judicial decisions and the Treaty, all as of the date of
this annual report. All of these authorities are subject to change, possibly with retroactive effect, and to differing interpretations. In addition, this summary does not discuss all aspects of U.S. federal income taxation that may be
applicable to investors in light of their particular circumstances or to U.S. holders who are subject to special treatment under U.S. federal income tax law, including insurance companies, U.S. expatriates, dealers in stocks or securities,
banks or financial institutions,
tax-exempt
organizations, regulated investment companies, retirement plans, traders in securities who elect to apply a
mark-to-market
method of accounting, persons who acquired their shares pursuant to the exercise of employee stock options or otherwise as compensation, persons holding shares as part of a
straddle, hedging or conversion transaction, persons subject to the alternative minimum tax, and persons having a functional currency other than the U.S. Dollar.
U.S. holders are urged to consult with their own tax advisors regarding the tax consequences of the ownership or disposition
of shares or ADSs, including the effects of federal, state, local, foreign and other tax laws with respect to their particular circumstances.
130
a.
Dividends
If we make distributions to you, you generally will be required to include in gross income as dividend income the amount of the distributions
paid on the shares (including the amount of any Turkish taxes withheld in respect of such dividend as described above in TaxationRepublic of Turkey Taxation). Dividends paid by us will not be eligible for the
dividends-received deduction applicable in some cases to U.S. corporations.
Any dividend paid in Turkish Lira, including the amount
of any Turkish taxes withheld therefrom, will be includible in your gross income in an amount equal to the U.S. Dollar value of the Turkish Lira calculated by reference to the spot rate of exchange in effect on the date the dividend is received
by you, in the case of shares, or by the Depositary, in the case of ADSs, regardless of whether the Turkish Lira are converted into U.S. Dollars. Any gain or loss resulting from currency exchange fluctuations during the period from the
date the dividend is includible in your gross income to the date such payment is converted into U.S. Dollars generally will be treated as U.S. source ordinary income or loss. Special rules govern, and elections are available to,
accrual method taxpayers to determine the U.S. Dollar amount includible in income in the case of taxes withheld in a foreign currency. Accrual basis taxpayers are urged to consult their own tax advisors regarding the requirements and elections
applicable in this regard.
Any dividends paid by us to you with respect to shares or ADSs will be treated as foreign-source income
and generally will be categorized as passive category income or, in the case of certain U.S. holders, general category income for foreign tax credit purposes.
Subject to limitations, you may elect to claim a foreign tax credit against your U.S. federal income tax liability for Turkish income tax
withheld from dividends received in respect of shares or ADSs. The rules relating to the determination of the foreign tax credit are complex. Accordingly, you should consult your own tax advisor to determine whether and to what extent you
would be entitled to the credit. If you do not elect to claim a foreign tax credit, you may instead claim a deduction for Turkish income tax withheld, but only for a year in which you elect to do so with respect to all foreign income taxes. A
deduction does not reduce tax on a
dollar-for-dollar
basis like a credit, but the deduction for foreign taxes is not subject to the same limitations applicable to
foreign tax credits.
Certain
non-corporate
U.S. holders (including individuals) are eligible
for reduced rates of U.S. federal income tax in respect of qualified dividend income received. For this purpose, qualified dividend income generally includes dividends paid by a
non-U.S. corporation
if, amongst other things, the U.S. holder meets certain minimum holding periods and the
non-U.S. corporation
satisfies certain
requirements, including that either (i) the shares (or ADSs) with respect to which the dividend income has been paid are readily tradable on an established securities market in the United States or (ii) the
non-U.S.
corporation is eligible for the benefits of a comprehensive U.S. income tax treaty (such as the Treaty) which provides for the exchange of information. We currently believe that dividends paid with
respect to our shares and ADSs should constitute qualified dividend income for U.S. federal income tax purposes, and we anticipate that our dividends will be reported as qualified dividends on
Forms 1099-DIV
delivered to U.S. holders. In computing foreign tax credit limitations,
non-corporate
U.S. holders may take into account only a portion of
a qualified dividend to reflect the reduced U.S. tax rate applicable to such dividend. Each U.S. holder of shares or ADSs is urged to consult its own tax advisor regarding the availability to it of the reduced dividend tax rate in
light of its own particular situation and regarding the computations of its foreign tax credit limitation with respect to any qualified dividend income paid by us, as applicable.
The U.S. Treasury has expressed concerns that parties to whom ADSs are released may be taking actions that are inconsistent with the
claiming of foreign tax credits or reduced tax rates in respect of qualified dividends by U.S. holders of ADSs. Accordingly, the discussion above regarding the creditability of Turkish withholding tax on dividends or the availability of
qualified dividend treatment could be affected by future actions that may be taken by the U.S. Treasury with respect to ADSs.
b.
Sale,
Exchange or other Disposition of Shares or ADSs
Upon the sale, exchange or other disposition of shares or ADSs, you
generally will recognize capital gain or loss equal to the difference between the amount realized on the disposition and your adjusted tax basis in your shares or ADSs (as determined in U.S. Dollars). Gain or loss upon the disposition
of shares or ADSs generally will be U.S.-source gain or loss, and will be treated as long-term capital gain or loss if, at the time of the disposition, your holding period for the shares or ADSs exceeds one year. If you are an
individual, capital gains generally will be subject to U.S. federal income tax at preferential rates if specified minimum holding periods are met. The deductibility of capital losses is subject to significant limitations.
131
The surrender of ADSs in exchange for shares pursuant to the Deposit Agreement governing the
ADSs will not be a taxable event for U.S. federal income tax purposes. Accordingly, you will not recognize any gain or loss upon such surrender.
c.
Net Investment Income Tax
Certain U.S. holders that are individuals, estates or trusts and whose income exceeds certain thresholds generally will be subject to a 3.8%
tax on net investment income, including, among other things, dividends on, and gains from the sale or other taxable disposition of, our shares or ADSs, subject to certain limitations and exceptions. You should consult your own tax
advisor regarding the effect, if any, of such tax on your ownership and disposition of our shares or ADSs.
d.
Passive Foreign
Investment Company
Status
We currently believe that we were not a passive
foreign investment company (a PFIC) for U.S. federal income tax purposes for the taxable year ending December 31, 2016. However, this conclusion is a factual determination that must be made annually and thus may be subject
to change. A
non-U.S. corporation
will be classified as a PFIC for any taxable year if at least 75% of its gross income consists of passive income (such as dividends, interest, rents, royalties or
gains on the disposition of certain minority interests), or at least 50% of the average value of its assets consists of assets that produce, or are held for the production of, passive income. If we were characterized as a PFIC for any
taxable year, you would suffer adverse tax consequences. These consequences may include having gains realized on the disposition of shares or ADSs treated as ordinary income rather than capital gains, and being subject to punitive interest
charges on certain dividends and on the proceeds of the sale or other disposition of the shares or ADSs. Furthermore, dividends paid by a PFIC would not be qualified dividend income (as discussed above) and would be taxed at
the higher rates applicable to other items of ordinary income. You should consult your own tax advisor regarding the potential application of the PFIC rules to us and to your ownership of our shares or ADSs.
e.
U.S.
Information Reporting and Backup Withholding
Dividend payments with respect to shares or ADSs and proceeds from the sale, exchange, redemption or other disposition of shares or
ADSs may be subject to information reporting to the Internal Revenue Service (the IRS) and possible U.S. backup withholding at a current rate of 28%. Certain exempt recipients (such as corporations) are not subject to these
information reporting requirements. Backup withholding will not apply, however, to a holder who furnishes a correct taxpayer identification number or certificate of foreign status and makes any other required certification or who is otherwise exempt
from backup withholding. U.S. persons who are required to establish their exempt status generally must provide IRS
Form W-9 (Request
for Taxpayer Identification Number and Certification).
Non-U.S. holders
generally will not be subject to U.S. information reporting or backup withholding. However, such holders may be required to provide certification of
non-U.S. status
(generally on IRS
Form W-8BEN
or
W-8BEN-E,
as applicable) in
connection with payments received in the United States or through certain U.S.-related financial intermediaries.
Backup withholding is
not an additional tax. Amounts withheld as backup withholding may be credited against a holders U.S. federal income tax liability, and a holder may obtain a refund of any excess amounts withheld by filing the appropriate claim for refund with
the IRS and furnishing any required information.
In addition, U.S. holders should be aware of annual reporting requirements with respect
to the holding of certain foreign financial assets, including our shares and ADSs that are not held in an account maintained by certain types of financial institutions, if the aggregate value of all of such assets exceeds $50,000 (or
$100,000 for married couples filing a joint return). You should consult your own tax advisor regarding the application of the information reporting and backup withholding rules to our shares and ADSs and the application of the annual
reporting requirements to your particular situation.
10.F Dividends and Paying Agents
Not Applicable.
10.G Statement by Experts
Not Applicable.
132
10.H Documents on Display
Reports and other information of Turkcell can also be inspected without charge and copied at prescribed rates at the public reference facility
maintained by the SEC in Room 1580, 100 F Street, N.E., Washington, D.C. 20549. Copies of these materials are also available by mail from the Public Reference Section of the SEC, at 100 F Street, N.E., Washington D.C. 20549,
at prescribed rates.
10.I Subsidiary Information
Not Applicable.
ITEM 11.
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QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK
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I. Overview
We are exposed to foreign exchange rate risks because our income, expenses, assets and liabilities are denominated in a number of different
currencies, primarily Turkish Lira, U.S. Dollars, Euros, Ukrainian Hryvnia, Azerbaijani Manat and Belarusian Rubles. In particular, a substantial majority of our debt obligations and equipment expenses are currently, and are expected to
continue to be, denominated in U.S. Dollars and Euros, while the revenues generated by the corresponding activities are denominated in other currencies, in particular the Turkish Lira, Ukrainian Hryvnia and Belarusian Rubles. Similarly, we are
subject to market risk deriving from changes in interest rates that may affect the cost of our financing and also liquidity risk is the risk that the Group will not be able to meet its financial obligations as they fall due. We provide a detailed
analysis of our foreign exchange interest rate and liquidity risks in Note 34.
a.
Foreign Exchange Risk Management
Our functional currency is the TRY for operations conducted in Turkey, but certain revenues, purchases, operating costs and expenses and
resulting receivables and payables are denominated in a number of different currencies. In particular, a substantial majority of our debt obligations and equipment expenses are currently, and are expected to continue to be, denominated in U.S.
Dollars, and Euros, while the revenues generated by the corresponding activities are denominated in other currencies, in particular the Turkish Lira, Ukrainian Hryvnia and Belarusian Rubles. Transactions denominated in foreign currencies are
recorded at the exchange rates prevailing at the dates of the transactions. Assets and liabilities denominated in foreign currencies are converted into functional currency at the exchange rates prevailing at the reporting date, with the resulting
exchange differences recognized in the determination of net income. In 2015, net foreign exchange losses were mainly attributable to the foreign exchange losses in Belarusian Telecom operating in Belarus and in lifecell operating in Ukraine and
amounted to TRY 1,197.7 million, resulting from transactions related to foreign exchange effects. Foreign exchange losses from Belarusian Telecom and lifecell exclude foreign exchange losses arising in the foreign operations individual
financial statements which have been recognized directly in equity in the foreign currency translation differences in the consolidated financial statements in accordance with accounting policy for net investment in foreign operations.
Market risk-sensitive instruments consist of loans and borrowings mainly denominated in foreign currencies (substantially in U.S. Dollars and
Euros) totaling TRY 9,781.2 million, which represents the majority of total indebtedness as of December 31, 2016.
To manage and
hedge our foreign exchange risk more effectively, we used currency swaps, participating cross currency swap contracts, currency forward contracts and we may enter into forward transactions and currency swap contracts and participating cross currency
swap contracts in the future as well. In addition, in order to take advantage of market volatility in the foreign exchange markets and increase the yield on our free cash, we may enter into option transactions to buy or sell certain currencies,
allowing us to mitigate our exposure to negative foreign exchange rate swings. As of December 31, 2016 we had currency and participating cross currency swap contracts including
EUR-TL
participating cross
currency swap contracts, EUR put and call options, amounting to a total nominal value of EUR 500 million and also
USD-TL
participating cross currency swap contracts and put and call options amounting to a
total nominal value of USD 250 million. Regarding this participating cross currency swap contract, TL 40.367 million accrual of interest expense and TL 8.220 million accrual of interest income has been reflected in the financial
statements as of December 31, 2016.The basis for our sensitivity analysis to measure foreign exchange risk is an aggregate corporate-level currency exposure. The aggregate foreign exchange exposure is composed of all our assets and liabilities
denominated in foreign currencies. This analysis excludes net foreign currency investments. It is estimated that a general increase of 10%
133
in the value of TRY, Ukrainian Hryvnia and Belarusian Rubles, against other foreign currencies, would have decreased our profit before income tax by approximately TRY247.4 million for
the year ended December 31, 2016. These aforementioned assumptions are hypothetical and the actual results may differ substantially from the projected figures.
All hedging transactions have been authorized and executed pursuant to clearly defined policies and procedures, which provide that the
transaction is entered into to protect us from fluctuations in currency values. Analytical techniques are used to manage and monitor foreign exchange risk, which includes market valuation and sensitivity analysis. In addition, we keep a significant
proportion of our monetary assets in U.S. Dollars/Euros to reduce our currency exposure.
b.
Interest Rate Risk Management
We are exposed to variations in interest rates, primarily in Euros, U.S. Dollars and TRY and UAH denominated debt and
investments, which may affect the amounts of future interest income or expenses (reinvestment risk or cash flow risk) and also cause changes in the values of our interest-bearing assets, which have already been added to the statement of financial
position. We manage interest rate risk by financing
non-current
assets with long-term debt with variable interest rates and equity. To hedge our interest rate risk, we utilize interest rate derivative
structures considering the market levels.
134
The following table sets forth the carrying amount and fair value of loans, maturities and
average effective interest rates for bank loans.
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December 31, 2016
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December 31, 2015
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Effective
interest
rate
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Total
carrying
amount
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2017
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2018
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2019
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2020
thereafter
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Fair
Value
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Effective
interest
rate
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Total
carrying
amount
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2016
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2017
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2018
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2019
thereafter
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Fair
Value
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Fixed rate instruments
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Finance lease obligation
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USD
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20.7
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%
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0.1
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0.1
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0.1
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20.5
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%
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0.1
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0.1
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0.1
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EUR
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3.4
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%
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48.0
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6.5
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5.5
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5.6
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30.4
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48.0
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3.4
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%
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41.8
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5.3
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4.1
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4.3
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28.1
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41.8
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Secured bank loans
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BYN fixed rate loans
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11.9
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%
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5.6
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2.0
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1.7
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1.3
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0.6
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5.6
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11.9
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%
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6.2
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1.9
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1.6
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1.3
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1.4
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6.2
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UAH fixed rate loans
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29.1
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%
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311.7
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311.7
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311.7
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Unsecured bank loans
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TL fixed rate
loans
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12.1
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%
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1,819.9
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1,750.0
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69.9
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|
|
|
|
1,819.9
|
|
|
|
10.2
|
%
|
|
|
507.8
|
|
|
|
156.6
|
|
|
|
351.2
|
|
|
|
|
|
|
|
|
|
|
|
507.8
|
|
UAH fixed rate loans
|
|
|
15.0
|
%
|
|
|
407.2
|
|
|
|
407.2
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
407.2
|
|
|
|
24.4
|
%
|
|
|
130.1
|
|
|
|
130.1
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
130.1
|
|
Variable rate instruments
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Unsecured bank loans
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
USD floating rate loans
|
|
|
3.2
|
%
|
|
|
1,984.5
|
|
|
|
281.6
|
|
|
|
602.4
|
|
|
|
566.9
|
|
|
|
533.6
|
|
|
|
1,984.5
|
|
|
|
3.1
|
%
|
|
|
189.5
|
|
|
|
5.9
|
|
|
|
183.6
|
|
|
|
|
|
|
|
|
|
|
|
189.5
|
|
EUR floating rate loans
|
|
|
2.3
|
%
|
|
|
3,593.1
|
|
|
|
75.0
|
|
|
|
691.7
|
|
|
|
807.9
|
|
|
|
2,018.5
|
|
|
|
3,593.1
|
|
|
|
2.4
|
%
|
|
|
1,585.9
|
|
|
|
33.8
|
|
|
|
34.5
|
|
|
|
33.7
|
|
|
|
1,483.9
|
|
|
|
1,585.9
|
|
Debt securities issued
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
USD
|
|
|
5.8
|
%
|
|
|
1,683.7
|
|
|
|
94.5
|
|
|
|
89.0
|
|
|
|
83.9
|
|
|
|
1,416.3
|
|
|
|
1,682.2
|
|
|
|
5.8
|
%
|
|
|
1,441.1
|
|
|
|
81.0
|
|
|
|
76.3
|
|
|
|
71.8
|
|
|
|
1,212.0
|
|
|
|
1,430.4
|
|
TRY
|
|
|
10.7
|
%
|
|
|
239.0
|
|
|
|
239.0
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
239.0
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Total
|
|
|
|
|
|
|
9,781.1
|
|
|
|
2,855.9
|
|
|
|
1,460.2
|
|
|
|
1,465.6
|
|
|
|
3,999.4
|
|
|
|
9,779.6
|
|
|
|
|
|
|
|
4.214.2
|
|
|
|
726.4
|
|
|
|
651.3
|
|
|
|
111.1
|
|
|
|
2,725.4
|
|
|
|
4,203.5
|
|
135
For contractual cash flows and nominal interest of bank loans, see Note 28 and
Note 34 to our audited Consolidated Financial Statements included in Item 18. Financial Statements of this annual report on
Form 20-F.
We use sensitivity analysis techniques to measure and assess our interest rate risk. The basis for the sensitivity analysis is an aggregate
corporate-level interest rate exposure composed of interest-bearing investments and interest-bearing debts. When we assume a 1 percentage point increase in interest rates for all maturities from their levels as of December 31, 2016, with
all other variables held constant, our profit before income tax decreases by TRY55.8 million.
ITEM 12.
|
DESCRIPTION OF SECURITIES OTHER THAN EQUITY SECURITIES
|
The Depositary may collect from
(i) each person to whom ADSs are issued, including, without limitation, issuances against deposits of Shares, issuances in respect of Share Distributions, Rights and Other Distributions (as such terms are defined in the form of ADR
certificate), issuances pursuant to a stock dividend or stock split declared by the Company, or issuances pursuant to a merger, exchange of securities or any other transaction or event affecting the ADSs or the Deposited Securities and
(ii) each person surrendering ADSs for withdrawal of Deposited Securities or whose ADSs are cancelled or reduced for any other reason, U.S. $5.00 for each 100 ADSs (or portion thereof) issued, delivered, reduced, cancelled or
surrendered (as the case may be). The Depositary may sell (by public or private sale) sufficient securities and property received in respect of Share Distributions, Rights and Other Distributions prior to such deposit to pay such charge. These
terms are set forth in Paragraph 7 of the Form of ADR certificate.
On July 6, 2011, we signed an amended and restated
Deposit Agreement (the Deposit Agreement) with Citibank N.A. (Citibank), as depositary (the Depositary), Turkcell and holders of American Depositary Receipts, which transferred our ADR program from JPMorgan Chase
Bank (JPMorgan) to Citibank. On July 1, 2016 the term was extended by another 5 years, until July 6, 2021.
As
provided for in the American Depositary Receipt included as Exhibit A to the Deposit Agreement, holders of American Depositary Shares may be charged, directly or indirectly, the following amounts in relation to the ownership of depositary
receipts held in the Companys ADR Program, which are payable to the Depositary:
|
|
|
|
|
Service
|
|
Rate
|
|
By Whom Paid
|
(1) Issuance of ADSs upon deposit of Shares (excluding issuances as a result of distributions described in paragraph (4) below).
|
|
Up to U.S. $5.00 per 100 ADSs (or fraction thereof) issued.
|
|
Person depositing Shares or person receiving ADSs.
|
|
|
|
(2) Delivery of Deposited Securities against surrender of ADSs.
|
|
Up to U.S. $5.00 per 100 ADSs (or fraction thereof) surrendered.
|
|
Person surrendering ADSs for the purpose of withdrawal of Deposited Securities or person to whom Deposited Securities are delivered.
|
|
|
|
(3) Distribution of cash dividends or other cash distributions (
i.e
., sale of rights and other entitlements).
|
|
Up to U.S. $5.00 per 100 ADSs (or fraction thereof) held.
|
|
Person to whom distribution is made.
|
|
|
|
(4) Distribution of ADSs pursuant to (i) stock dividends or other free stock distributions, or (ii) exercise of rights to purchase additional ADSs.
|
|
Up to U.S. $5.00 per 100 ADSs (or fraction thereof) held.
|
|
Person to whom distribution is made.
|
|
|
|
(5) Distribution of securities other than ADSs or rights to purchase additional ADSs (
i.e.
,
spin-off shares).
|
|
Up to U.S. $5.00 per 100 ADSs (or fraction thereof) held.
|
|
Person to whom distribution is made.
|
|
|
|
(6) Depositary Services.
|
|
Up to U.S. $5.00 per 100 ADSs (or fraction thereof) held on the applicable record date(s) established by the Depositary.
|
|
Person holding ADSs on the applicable record date(s) established by the Depositary.
|
136
I. Direct Payments made by Citibank to Turkcell
Citibank, as depositary, has agreed to reimburse certain reasonable expenses related to our ADR program and incurred by us in connection with
such program. In 2016, the Depositary, as part of its agreement, reimbursed Turkcell $1,948,666.57 on an accrual basis. The amounts the Depositary has reimbursed and will reimburse are not necessarily related to the fees collected by the
depositary from ADR holders. The table below sets forth the type of expenses that Citibank has reimbursed.
|
|
|
|
|
Category of Expenses
|
|
Amount Reimbursed in 2016
|
|
Investor Relations
(1)
|
|
$
|
1,948,666.57
|
|
(1)
|
This type of expense includes activities tailored to increase the companys ADR program, including, but not limited to, roadshows and training in the U.S., legal costs connected with
20-F
filing and ongoing SEC compliance and legal requirements and listing fees.
|
II. Indirect
Payments made by Citibank to Turkcell
As part of its service to Turkcell, Citibank has agreed to waive fees for the standard
costs associated with the administration of our ADR program and associated operating expenses estimated to total $67,167.31. The table below sets forth the fees that Citibank has agreed to waive and/or expenses that Citibank has agreed to pay in
the year ended December 31, 2016.
|
|
|
|
|
Category of Expenses
|
|
Amount Waived or Paid by
Citibank for the period January 1,
2016 through December 31, 2016
|
|
Third-party expenses paid directly
|
|
$
|
61,446.85
|
|
Fees waived
|
|
$
|
5,720.46
|
|
(Amounts expressed in thousands of Turkish Liras unless otherwise indicated except share amounts.
Currencies other than Turkish Liras are expressed in thousands unless otherwise indicated.)
Turkcell Iletisim Hizmetleri Anonim Sirketi (the Company)
was incorporated in Turkey on 5 October 1993 and commenced its operations in 1994. The address of the Companys registered office is Maltepe Aydinevler Mahallesi Inonu Caddesi No: 20, Kucukyali Ofispark / Istanbul. It is engaged in
establishing and operating a Global System for Mobile Communications (GSM) network in Turkey and regional states.
In April
1998, the Company signed a license agreement (the 2G License) with the Ministry of Transport, Maritime Affairs and Communications of Turkey (the Turkish Ministry), under which it was granted a 25 year GSM license in exchange
for a license fee of $500,000. The License permits the Company to operate as a stand-alone GSM operator and releases it from some of the operating constraints in the Revenue Sharing Agreement, which was in effect prior to the 2G License. Under the
2G License, the Company collects all of the revenue generated from the operations of its GSM network and pays the Undersecretariat of Treasury (the Turkish Treasury) a treasury share equal to 15% of its gross revenue from Turkish GSM
operations. The Company continues to build and operate its GSM network and is authorized to, among other things, set its own tariffs within certain limits, charge peak and
off-peak
rates, offer a variety of
service and pricing packages, issue invoices directly to subscribers, collect payments and deal directly with subscribers. Following the 3G tender held by the Information Technologies and Communications Authority (ICTA) regarding the
authorization for providing
IMT-2000/UMTS
services and infrastructure, the Company has been granted the
A-Type
license (the 3G License) providing the widest
frequency band, at a consideration of EUR 358,000 (excluding Value Added Tax (VAT)). Payment of the 3G license was made in cash, following the necessary approvals, on 30 April 2009.
On 26 August 2015, Authorization Tender on IMT Services and Infrastructure publicly known as 4.5G license tender, was held by
the ICTA and the Company was awarded with a total frequency band of 172.4 MHz for 13 years. The tender price is EUR 1,623,460 (excluding VAT of 18%). IMT authorization period expires on 30 April 2029 and operators were be able to commence
service delivery for 4.5G starting from 1 April 2016. 2x1.4 MHz frequency band in 900MHz spectrum and 2 units of 2x5 MHz frequency bands in 2100 MHz spectrum were commenced on 1 December 2015, while remaining packages were commenced on
1 April 2016. For details please refer to Note 14.
On 25 June 2005, the Turkish Government declared that GSM operators are
required to pay 10% of their existing monthly treasury share to the Turkish Ministry as a universal service fund contribution in accordance with Law No: 5369. As a result, starting from 30 June 2005, the Company started to pay 90% of the
treasury share to the Turkish Treasury and 10% to the Turkish Ministry as universal service fund.
In July 2000, the Company completed an
initial public offering with the listing of its ordinary shares on the Istanbul Stock Exchange and American Depositary Shares, or ADSs, on the New York Stock Exchange.
The Companys parent is Turkcell Holding A.S., which holds 51.0% of the Companys shares as of 31 December 2016. The main
shareholders of Turkcell Holding A.S. are Sonera Holding B.V. (Sonera), Cukurova Group and Alfa Telecom Turkey Limited (Alfa) according to the information obtained from public sources.
After failure to comply with corporate governance principles for election of independent board members, the CMB with its resolution dated
11 March 2013 appointed 3 independent board members. In addition, the CMB with its resolutions dated 15 August 2013 and 13 September 2013, announced the appointment of 4 members, of which 2 members were chosen from the independent
nominees list submitted by Sonera, as board members who satisfy the independence criteria. All members shall serve as members until new members are elected by the general assembly or until the CMB announces a new resolution. After appointment of
board members by the CMB, Turkcell board is comprised of 7
non-executive
board members who satisfy the independence criteria and of which 3 are independent board members.
The consolidated financial statements of the Company as at and for the year ended 31 December 2016 comprise the Company and its
subsidiaries (together referred to as the Group) and the Groups interest in
(Amounts expressed in thousands of Turkish Liras unless otherwise indicated except share amounts. Currencies
other than Turkish Liras are expressed in thousands unless otherwise indicated.)
an associate. Subsidiaries of the Company, their locations and their nature of operations are disclosed in Note 39. The Companys and each of its subsidiaries and associates
financial statements are prepared as at and for the year ended 31 December 2016.
The consolidated financial statements have been prepared in
accordance with International Financial Reporting Standards (IFRSs) and interpretations issued by the IFRS Interpretations Committee (IFRS IC) applicable to companies reporting under IFRS. The financial statements comply with
IFRS as issued by the International Accounting Standards Board (IASB).
The Company selected the presentation form of
function of expense for the statement of profit or loss in accordance with International Accounting Standards (IAS) 1
Presentation of Financial Statements
.
Authority for reissue and approval of consolidated financial statements belongs to the General Assembly. Consolidated financial statements are
authorized for issue by the Board of Directors with the recommendation of Audit Committee of the Company.
The Groups audited
consolidated financial statements prepared as at 31 December 2015 were approved by the General Assembly on 29 March 2016.
The
consolidated financial statements as at and for the year ended 31 December 2016 were authorized for issue by the Board of Directors on 15 February 2017.
The accompanying consolidated financial statements are based on
the statutory records, with adjustments and reclassifications for the purpose of fair presentation in accordance with IFRSs as issued by the IASB. The financial statements have been prepared on a historical cost basis, except for derivative
financial instruments measured at fair value.
Historical cost is generally based on the fair value of the consideration given in exchange
for goods and services. Fair value is the price that would be received to sell an asset or paid to transfer a liability in an orderly transaction between market participants at the measurement date, regardless of whether that price is directly
observable or estimated using another valuation technique. In estimating the fair value of an asset or a liability, the Group takes into account the characteristics of the asset or liability if market participants would take those characteristics
into account when pricing the asset or liability at the measurement date.
Fair value for measurement and/or disclosure purposes in these
consolidated financial statements is determined on such a basis, except for leasing transactions that are within the scope of IAS 17
Leases
, transactions that are within the scope of IFRS 2
Share based payments
and measurements that have some similarities with fair value but are not fair value, such as net realizable value in IAS 2
Inventories
or value in use in IAS 36
Impairment of assets
.
In addition, for financial reporting purposes, fair value measurements are categorized into Level 1, 2 or 3 based on the degree to which
the inputs to the fair value measurements are observable and the significance of the inputs to the fair value measurement in its entirety, which are described as follows:
(Amounts expressed in thousands of Turkish Liras unless otherwise indicated except share amounts. Currencies
other than Turkish Liras are expressed in thousands unless otherwise indicated.)
The consolidated financial statements are
presented in Turkish Lira (TL), rounded to the nearest thousand. Moreover, all financial information expressed in US Dollars (USD or $), Euro (EUR) and Ukranian Hryvnia (UAH) and Belarusian
Ruble (BYN, formerly coded BYR) has been rounded to the nearest thousand. The functional currency of the Company and its consolidated subsidiaries located in Turkey and Turkish Republic of Northern Cyprus is TL. The
functional currency of Financell BV (Financell) is USD. The functional currency of Eastasian Consortium BV (Eastasia), Lifecell Ventures Coöperatief U.A, (Lifecell Ventures), Fintur Holdings BV
(Fintur) and Turkcell Europe GmbH (Turkcell Europe) is EUR. The functional currency of lifecell LLC (lifecell), LLC Global Bilgi (Global LLC) and UkrTower LLC (UkrTower) is UAH. The
functional currency of CJSC Belarusian Telecommunication Network (Belarusian Telecom), Lifetech LLC (Lifetech) and Beltower LLC (Beltower) is BYN. The functional currency of Azerinteltek QSC
(Azerinteltek) is Azerbaijan Manat.
Effective from 1 July 2016, Belarusian Ruble has been redominated by 10,000 and coded
as BYN, formerly known as BYR.
The preparation of the consolidated financial statements
in conformity with IFRS requires management to make judgments, estimates and assumptions that affect the application of accounting policies and the reported amounts of assets, liabilities, income and expenses. Actual results may differ from these
estimates.
Estimates and underlying assumptions are reviewed on an ongoing basis. Revisions to accounting estimates are recognized in the
period in which the estimates are revised and in any future periods affected.
Information about significant areas of estimation,
uncertainty and critical judgments in applying accounting policies that have the most significant effect on the amounts recognized in the consolidated financial statements are described below:
The Group maintains an allowance for doubtful receivables for estimated losses resulting from the inability of the Groups subscribers and
customers to make required payments. The Group bases the allowance on the likelihood of recoverability of trade and other receivables based on the aging of the balances, historical collection trends and general economic conditions. The allowance is
periodically reviewed. The allowance charged to expenses is determined in respect of receivable balances, calculated as a specified percentage of the outstanding balance in each aging group, with the percentage of the allowance increasing as the
aging of the receivable becomes longer.
The economic useful lives and residual values of the Groups assets are determined by management at the time the asset is acquired and
regularly reviewed for appropriateness. The Group defines useful life of its assets in terms of the assets expected utility to the Group. This judgment is based on the experience of the Group with similar assets. In determining the useful life
of an asset, the Group also follows technical and/or commercial obsolescence arising on changes or improvements from a change in the market. The useful lives of the GSM and other telecommunication operating licenses are based on the duration of the
license agreements.
Belarusian Telecom has 10 years of special GSM and UMTS services licenses acquired on 26 August 2008. In
addition, the license period has been committed and signed for an additional 10 years for a small fee. The amount of amortization on the consolidated financial statements was accounted on the assumption that the duration of the license would be
extended.
(Amounts expressed in thousands of Turkish Liras unless otherwise indicated except share amounts. Currencies
other than Turkish Liras are expressed in thousands unless otherwise indicated.)
When the Group sells goods or services as a principal, income and payments to suppliers are reported on a gross basis in revenue and operating
costs. If the Group sells goods or services as an agent, revenue and payments to suppliers are recorded in revenue on a net basis, representing the margin earned. Whether the Group is considered to be the principal or an agent in the transaction
depends on analysis by management of both the legal form and substance of the agreement between the Group and its business partners; such judgements impact the amount of reported revenue and operating costs but do not impact reported assets,
liabilities or cash flows.
In arrangements which include multiple elements where the Group acts as principal, the Group considers the elements to be separate units of
accounting in the arrangement. Total arrangement consideration relating to the bundled contracts is allocated among the different units according the following criteria:
The arrangement consideration is
allocated to each deliverable in proportion to the fair value of the individual deliverables. If a delivered element of a transaction is not a separately identifiable component, then it is accounted for as an integrated part of the remaining
components of the transaction.
The calculation of income taxes involves a degree of estimation and judgment in respect of certain items whose tax treatment cannot be finally
determined until resolution has been reached with the relevant tax authority or, as appropriate, through formal legal process.
As part of
the process of preparing the consolidated financial statements, the Group is required to estimate the income taxes in each of the jurisdictions and countries in which they operate. This process involves estimating the actual current tax exposure
together with assessing temporary differences resulting from differing treatment of items, such as deferred revenue and reserves for tax and accounting purposes. The Group management assesses the likelihood that the deferred tax assets will be
recovered from future taxable income and to the extent the recovery is not considered probable the deferred asset is adjusted accordingly.
The recognition of deferred tax assets is based upon whether it is probable that future taxable profits will be available, against which the
temporary differences can be utilized. Recognition, therefore, involves judgment regarding the future financial performance of the particular legal entity in which the deferred tax asset has been recognized.
As detailed and disclosed in Note 37, the Group is involved in a number of investigations and legal proceedings (both as a plaintiff and as a
defendant) during the year arising in the ordinary course of business. All of these investigations and litigations are evaluated by the Group Management in accordance with IAS 37
Provisions, Contingent Liabilities and Contingent
Assets
and disclosed or accounted in the consolidated financial statements. Future results or outcome of these investigations and litigations might differ from Group Managements expectations. As at the reporting date, the Group
Management believes that appropriate recognition criteria and measurement basis are applied to provisions, contingent liabilities and contingent assets and that sufficient information is disclosed in the notes to enable users to understand their
nature, timing and amount by considering current conditions and circumstances.
(Amounts expressed in thousands of Turkish Liras unless otherwise indicated except share amounts. Currencies
other than Turkish Liras are expressed in thousands unless otherwise indicated.)
The Group tests annually whether goodwill and intangible asset not yet available for use have suffered any impairment in accordance with the
accounting policy stated in Note 3. Additionally, the carrying amounts of Groups nonfinancial assets are reviewed at each reporting date to determine whether there is an indication of impairment. If any indication exists the assets recoverable
amount is estimated in accordance with the accounting policy stated in Note 3. The recoverable amounts of cash-generating units have been determined based on
value-in-use
calculations. These calculations require the use of estimates as discussed in Note 14.
As at 31 December 2014, Astelit has impaired its assets in Crimea region amounting to TL 17,951. The risk of further annexations of
Luhansk and Donetsk regions still remain as a possibility. As at 31 December 2016, the net book value of
non-current
assets of the Group located in Donetsk and Luhansk amounts to TL 14,450 and TL 1,198
respectively (31 December 2015: TL 20,687 and TL 2,908 respectively).
Current and potential future political and economic changes in
Belarus and Ukraine could have an adverse effect on the subsidiaries operating in these countries. The economic stability of Belarus and Ukraine depends on the economic measures that will be taken by the governments and the outcomes of the legal,
administrative and political processes in these countries. These processes are beyond the control of the subsidiaries established in these countries.
Consequently, the subsidiaries operating within Belarus and Ukraine may subject to foreign currency and interest rate risks related to
borrowings and the subscribers purchasing power and liquidity and increase in corporate and personal insolvencies, that may not necessarily be observable in other markets. The accompanying consolidated financial statements contain the Group
managements estimations on the economic and financial positions of its subsidiaries operating in Belarus and Ukraine. The future economic situation of Belarus and Ukraine might differ from the Groups expectations. As at 31 December
2016, the Groups management believes that their approach is appropriate in taking all the necessary measures to support the sustainability of these subsidiaries businesses in the current circumstances.
Some of the Groups assets and liabilities are measured at fair value for financial reporting purposes. In estimating the fair value of an
asset or a liability, the Group uses market-observable data to the extent it is available. Where Level 1 and 2 inputs are not available, the Group can engage third party qualified valuers to perform the valuation, if necessary. The management
works closely with the qualified external valuers to establish the appropriate valuation techniques and inputs to the model. Information about the valuation techniques and inputs used in determining the fair value of various assets and liabilities
are disclosed in Note 34.
The Company, the distributors and dealers offer joint campaigns to the subscribers which may include the sale of device by the dealer and/or
distributor and a communication service to be provided by the Company. The Company does not recognize any revenue for the device in these transactions by considering the below factors:
(Amounts expressed in thousands of Turkish Liras unless otherwise indicated except share amounts. Currencies
other than Turkish Liras are expressed in thousands unless otherwise indicated.)
Other than the adoption of the new and revised standards as explained in Note 3(v), and change in Companys reportable
segments (Note 6) the Group did not make any major changes to accounting policies during the current year.
If the application of changes in the accounting estimates affects the financial results of a specific period, the changes in
the accounting estimates are applied in that specific period, if they affect the financial results of current and following periods; the accounting estimate is applied prospectively in the period in which such change is made. A change in the
measurement basis applied is a change in an accounting policy, and is not a change in an accounting estimate.
The Group did not make any
major changes to the accounting estimates during the current year.
The consolidated financial statements of the Group have been prepared with the prior periods on a comparable basis in order
to give
consistent information about
the financial position and performance. If the presentation or classification of the financial statements is changed, in order to maintain consistency, the financial statements of the
prior periods are also reclassified in line with the related changes.
As at 31 December 2016, remeasurements of employee termination
benefits and derivative instruments have been disclosed separately in financial statements, formerly disclosed under retained earnings, other current assets and borrowings respectively.
The Company has for 2015 revised the manner in which it accounts for the cash paid to acquire the shares held by the
non-controlling
interest in Euroasia Telecommunications Holding BV (Euroasia) in its statement of cash flows and has revised its presentation of 2015, resulting in a revision in net cash used in
investing activities and net cash used in financing activities in the statement of cash flows. The Company believes that the changes to prior period are immaterial. The change in the statement of cash flows will not impact the Companys
previously reported statement of income, statement of comprehensive income, statement of financial positions or Cash and cash equivalents at the end of any period. The effect of the change on the statement of cash flows is as follows:
(Amounts expressed in thousands of Turkish Liras unless otherwise indicated except share amounts. Currencies
other than Turkish Liras are expressed in thousands unless otherwise indicated.)
The accounting policies set out below have been applied
consistently to all periods presented in these consolidated financial statements, and have been applied consistently by the Group.
Acquisitions of businesses are accounted for using the
acquisition method. The consideration transferred in a business combination is measured at fair value, which is calculated as the sum of the acquisition-date fair values of the assets transferred by the Group, liabilities incurred by the Group to
the former owners of the acquiree and the equity interests issued by the Group in exchange for control of the acquiree. Acquisition-related costs are generally recognized in profit or loss as incurred.
At the acquisition date, the identifiable assets acquired and the liabilities assumed are recognized at their fair value, except that:
Goodwill is measured as the excess of the sum of the consideration transferred,
the amount of any
non-controlling
interests in the acquiree, and the fair value of the acquirers previously held equity interest in the acquiree (if any) over the net of the acquisition-date amounts of
the identifiable assets acquired and the liabilities assumed. If, after reassessment, the net of the acquisition-date amounts of the identifiable assets acquired and liabilities assumed exceeds the sum of the consideration transferred, the amount of
any
non-controlling
interests in the acquiree and the fair value of the acquirers previously held interest in the acquiree (if any), the excess is recognized immediately in profit or loss as a bargain
purchase gain.
When the consideration transferred by the Group in a business combination includes assets or liabilities resulting from a contingent
consideration arrangement, the contingent consideration is measured at its acquisition-date fair value and included as part of the consideration transferred in a business combination. Changes in the fair value of the contingent consideration that
qualify as measurement period adjustments are adjusted retrospectively, with corresponding adjustments against goodwill. Measurement period adjustments are adjustments that arise from additional information obtained during the measurement
period (which cannot exceed one year from the acquisition date) about facts and circumstances that existed at the acquisition date.
(Amounts expressed in thousands of Turkish Liras unless otherwise indicated except share amounts. Currencies
other than Turkish Liras are expressed in thousands unless otherwise indicated.)
The subsequent accounting for changes in the fair value of the contingent consideration that
do not qualify as measurement period adjustments depends on how the contingent consideration is classified. Contingent consideration that is classified as equity is not remeasured at subsequent reporting dates and its subsequent settlement is
accounted for within equity. Contingent consideration that is classified as an asset or a liability is remeasured at subsequent reporting dates in accordance with IAS 39
Financial Instruments: Recognition and measurement
, or IAS
37
Provisions, Contingent Liabilities and Contingent Assets
, as appropriate, with the corresponding gain or loss being recognized in profit or loss.
When a business combination is achieved in stages, the Groups
previously held equity interest in the acquiree is remeasured to its acquisition-date fair value and the resulting gain or loss, if any, is recognized in profit or loss. Amounts arising from interests in the acquiree prior to the acquisition date
that have previously been recognized in other comprehensive income are reclassified to profit or loss where such treatment would be appropriate if that interest were disposed of.
If the initial accounting for a business combination is incomplete by the end of the reporting period in which the combination occurs, the
Group reports provisional amounts for the items for which the accounting is incomplete. Those provisional amounts are adjusted during the measurement period (see above), or additional assets or liabilities are recognized, to reflect new information
obtained about facts and circumstances that existed at the acquisition date that, if known, would have affected the amounts recognized at that date.
The consolidated financial statements incorporate the financial statements of the Company and entities (including structured entities)
controlled by the Company and its subsidiaries. Control is achieved when the Company:
The Company reassesses whether or not
it controls an investee if facts and circumstances indicate that there are changes to one or more of the three elements of control listed above.
When the Company has less than a majority of the voting rights of an investee, it has power over the investee when the voting rights are
sufficient to give it the practical ability to direct the relevant activities of the investee unilaterally. The Company considers all relevant facts and circumstances in assessing whether or not the Companys voting rights in an investee are
sufficient to give it power, including:
(Amounts expressed in thousands of Turkish Liras unless otherwise indicated except share amounts. Currencies
other than Turkish Liras are expressed in thousands unless otherwise indicated.)
Consolidation of a subsidiary begins when the Company obtains control over the subsidiary and
ceases when the Company loses control of the subsidiary. Specifically, income and expenses of a subsidiary acquired or disposed of during the year are included in the consolidated statement of profit or loss and other comprehensive income from the
date the Company gains control until the date when the Company ceases to control the subsidiary.
Profit or loss and each component of
other comprehensive income are attributed to the owners of the Company and to the
non-controlling
interests. Total comprehensive income of subsidiaries is attributed to the owners of the Company and to the
non-controlling
interests even if this results in the
non-controlling
interests having a deficit balance.
When necessary, adjustments are made to the financial statements of subsidiaries to bring their accounting policies into line with the
Groups accounting policies.
Changes in the
Groups ownership interests in subsidiaries that do not result in the Group losing control over the subsidiaries are accounted for as equity transactions. The carrying amounts of the Groups interests and the
non-controlling
interests are adjusted to reflect the changes in their relative interests in the subsidiaries. Any difference between the amount by which the
non-controlling
interests are adjusted and the fair value of the consideration paid or received is recognized directly in equity and attributed to owners of the Company. In this context, the Groups
ownership interest in lifecell was increased to 100% in July, 2015 and the deficit representing the difference between the
non-controlling
interests derecognized and the consideration paid for the acquisition
of shares amounting to TL 929,013 has been reduced from retained earnings in July 2015 and attributed to the owners of the Company.
When
the Group loses control of a subsidiary, a gain or loss is recognized in profit or loss and is calculated as the difference between (i) the aggregate of the fair value of the consideration received and the fair value of any retained interest
and (ii) the previous carrying amount of the assets (including goodwill), and liabilities of the subsidiary and any
non-controlling
interests. All amounts previously recognized in other comprehensive
income in relation to that subsidiary are accounted for as if the Group had directly disposed of the related assets or liabilities of the subsidiary (i.e. reclassified to profit or loss or transferred to another category of equity as
specified/permitted by applicable IFRSs). The fair value of any investment retained in the former subsidiary at the date when control is lost is regarded as the fair value on initial recognition for subsequent accounting under IAS 39, when
applicable, the cost on initial recognition of an investment in an associate or a joint venture.
Business combinations arising from transfers
of interests in entities that are under the control of the shareholder that controls the Group are excluded from the scope of IFRS 3
Business Combinations
. In business combinations under common control, assets and liabilities
subject to business combination are accounted for at their carrying value in consolidated financial statements. Statements of profit or loss are consolidated starting from the year that the comparative financial statements are presented and
financial statements of previous financial years are restated. Any positive or negative goodwill arising from such business combinations is not recognized in the consolidated financial statements. Residual balance calculated by netting off
investment in subsidiary and the share acquired in subsidiarys equity accounted for as equity transactions (i.e. transactions with owners acting in their capacity as owners).
(Amounts expressed in thousands of Turkish Liras unless otherwise indicated except share amounts. Currencies
other than Turkish Liras are expressed in thousands unless otherwise indicated.)
All intragroup assets and liabilities, equity,
income, expenses and cash flows relating to transactions between members of the Group are eliminated in full on consolidation. Unrealized gains arising from transactions with equity accounted investees are eliminated against the investment to the
extent of the Groups interest in the investee. Unrealized losses are eliminated in the same way as unrealized gains, but only to the extent that there is no evidence of impairment.
For the business combinations after 1 January 2009, subsequent changes in the fair value of
the put option liability are recognized in profit or loss
An associate is an entity over which the
Group has significant influence. Significant influence is the power to participate in the financial and operating policy decisions of the investee but is not control or joint control over those policies.
A joint venture is a joint arrangement whereby the parties that have joint control of the arrangement have rights to the net assets of the
joint arrangement. Joint control is the contractually agreed sharing of control of an arrangement, which exists only when decisions about the relevant activities require unanimous consent of the parties sharing control.
The results and assets and liabilities of associates or joint ventures are incorporated in these consolidated financial statements using the
equity method of accounting, except when the investment, or a portion thereof, is classified as held for sale, in which case it is accounted for in accordance with IFRS 5
Non-current
Assets Held for
Sale and Discontinued Operations
. Under the equity method, an investment in an associate or a joint venture is initially recognized in the consolidated statement of financial position at cost and adjusted thereafter to recognize the
Groups share of the profit or loss and other comprehensive income of the associate or joint venture. When the Groups share of losses of an associate or a joint venture exceeds the Groups interest in that associate or joint venture
(which includes any long-term interests that, in substance, form part of the Groups net investment in the associate or joint venture), the Group discontinues recognizing its share of further losses. Additional losses are recognized only to the
extent that the Group has incurred legal or constructive obligations or made payments on behalf of the associate or joint venture.
An
investment in an associate or a joint venture is accounted for using the equity method from the date on which the investee becomes an associate or a joint venture. On acquisition of the investment in an associate or a joint venture, any excess of
the cost of the investment over the Groups share of the net fair value of the identifiable assets and liabilities of the investee is recognized as goodwill, which is included within the carrying amount of the investment. Any excess of the
Groups share of the net fair value of the identifiable assets and liabilities over the cost of the investment, after reassessment, is recognized immediately in profit or loss in the period in which the investment is acquired.
(Amounts expressed in thousands of Turkish Liras unless otherwise indicated except share amounts. Currencies
other than Turkish Liras are expressed in thousands unless otherwise indicated.)
The requirements of IAS 39 are applied to determine whether it is necessary to recognize any
impairment loss with respect to the Groups investment in an associate or a joint venture. When necessary, the entire carrying amount of the investment (including goodwill) is tested for impairment in accordance with IAS 39 as a single asset by
comparing its recoverable amount (higher of value in use and fair value less costs to sell) with its carrying amount.
Any impairment loss
recognized forms part of the carrying amount of the investment. Any reversal of that impairment loss is recognized in accordance with IAS 36 to the extent that the recoverable amount of the investment subsequently increases.
The Group discontinues the use of the equity method from the date the investment is classified as held for sale.
When a group entity transacts with an associate or a joint venture of the Group, profits and losses resulting from the transactions with the
associate or joint venture are recognized in the Groups consolidated financial statements only to the extent of interests in the associate or joint venture that are not related to the Group.
Transactions in foreign currencies are translated to the
respective functional currencies of Group entities at exchange rates at the dates of the transactions. Monetary assets and liabilities denominated in foreign currencies at the reporting date are retranslated to the functional currency at the
exchange rate at that date. The foreign currency gain or loss on monetary items is the difference between amortized cost in the functional currency at the beginning of the period, adjusted for effective interest and payments during the period, and
the amortized cost in foreign currency translated at the exchange rate at the end of the period.
Exchange differences are recognized in profit or loss in the period in which they arise except for:
The consolidated financial statements are presented in Turkish
Liras, which is the presentation currency of the Group. The Group started to use TL as the presentation currency starting from 31 December 2015 since the majority of the Groups income and expenses are in TL.
(Amounts expressed in thousands of Turkish Liras unless otherwise indicated except share amounts. Currencies
other than Turkish Liras are expressed in thousands unless otherwise indicated.)
The assets and liabilities of foreign operations, including goodwill and fair value
adjustments arising on acquisition, are translated to TL from the functional currency of the foreign operation at foreign exchange rates ruling at the reporting date. The income and expenses of foreign operations are translated to TL at monthly
average exchange rates excluding foreign operations in hyperinflationary economies which are translated to TL at exchange rates at the reporting date.
The income and expenses of foreign operations in hyperinflationary economies are translated to TL at the exchange rate at the reporting date.
Prior to translating the financial statements of foreign operations in hyperinflationary economies, their financial statements for the current period are restated to account for changes in the general purchasing power of the local currency. The
restatement is based on relevant price indices at the reporting date.
Foreign currency differences arising on retranslation are recognized
directly in the foreign currency translation reserve, as a separate component of equity. Since 1 January 2005, the Groups date of transition to IFRS, such differences have been recognized in the foreign currency translation reserve.
Goodwill and fair value adjustments to identifiable assets acquired and liabilities assumed through acquisition of a foreign operation are
treated as assets and liabilities of the foreign operation and translated at the rate of exchange prevailing at the end of each reporting period. Exchange differences arising are recognized in other comprehensive income.
Cash and cash equivalents comprise cash balances and call deposits with original maturities of three months or less.
An instrument is classified as
financial asset at fair value through profit or loss if it is held for trading or is designated as such upon initial recognition.
A financial
asset other than a financial asset held for trading may be designated as at fair value through profit or loss upon initial recognition if:
(Amounts expressed in thousands of Turkish Liras unless otherwise indicated except share amounts. Currencies
other than Turkish Liras are expressed in thousands unless otherwise indicated.)
Financial assets at fair value through profit or loss are stated at fair value, with any gains or losses arising on remeasurement recognized in
profit or loss. The net gain or loss recognized in profit or loss incorporates any dividend or interest earned on the financial asset and is included in the statement of profit or loss.
If the Group has the positive intent and ability to hold debt securities to maturity, then they are classified as
held-to-maturity.
Held-to-maturity
financial assets are recognized initially at fair value plus
any directly attributable transaction costs.
Held-to-maturity
financial assets are
held-to-maturity
investments that are measured at amortized cost using the effective interest method, less any impairment losses.
The Groups investments in equity securities and certain debt securities are classified as
available-for-sale
financial assets. Subsequent to initial recognition, they are measured at fair value and changes therein, other than impairment losses (see Note
3(h)(i)), and foreign exchange gains and losses on
available-for-sale
monetary items (see Note 3(b)(i)), are recognized directly in equity. When an investment is
derecognized, the cumulative gain or loss in equity is transferred to the statement of profit of loss.
The Group derecognizes a financial asset only when
the contractual rights to the cash flows from the asset expire, or when it transfers the financial asset and substantially all the risks and rewards of ownership of the asset to another party. If the Group neither transfers nor retains substantially
all the risks and rewards of ownership and continues to control the transferred asset, the Group recognizes its retained interest in the asset and an associated liability for amounts it may have to pay. If the Group retains substantially all the
risks and rewards of ownership of a transferred financial asset, the Group continues to recognize the financial asset and also recognizes a collateralized borrowing for the proceeds received.
(Amounts expressed in thousands of Turkish Liras unless otherwise indicated except share amounts. Currencies
other than Turkish Liras are expressed in thousands unless otherwise indicated.)
The Group holds derivative financial instruments to
hedge its foreign currency risk exposures arising from operational, financing and investing activities. In accordance with its treasury policy, the Group engages in forward, swap, option and participating cross currency swap contracts. These
derivatives are accounted as trading derivatives.
Embedded derivatives are separated from the host contract and accounted for separately
if a) the economic characteristics and risks of the host contract and the embedded derivative are not closely related, b) a separate instrument with the same terms as the embedded derivative would meet the definition of a derivative, and c) the
combined instrument is not measured at fair value through profit or loss.
Also the Group enters into derivative financial instruments to
manage its exposure to interest rate, including interest rate collar. Further details of derivative financial instruments are disclosed in Note 33.
Derivatives are initially recognized at fair value at the date the derivative contracts are entered into and are subsequently
re-measured
to their fair value at the end of each reporting period. The resulting gain or loss is immediately recognized in the statement of profit or loss unless the derivative is designated and effective as a
hedging instrument, in which event the timing of the recognition in statement of profit or loss depends on the nature of the hedge relationship.
Debt and equity instruments issued by the Group are classified as either financial liabilities or as equity item in accordance with the
substance of the contractual arrangements entered into and the definitions of a financial liability and an equity instrument.
An equity instrument is any contract that evidences a residual interest in the assets of the Group after deducting all of
its liabilities. Equity instruments issued by the Group are recognized at the proceeds received, net of direct issue costs.
Repurchase of
the Groups own equity instruments is recognized and deducted directly in/ from equity. No gain or loss is recognized in profit or loss on the purchase, sale, issue or cancellation of the Groups own equity instruments.
The foreign subsidiaries of the Company have issued subordinated debt instruments to the Company. These instruments are treated as equity
instruments in subsidiaries separate financial statements and carried at historic cost in accordance with IAS 32
Financial Instruments: Presentation
as it includes no contractual obligation to deliver cash or another financial asset to
another entity or to exchange financial assets or financial liabilities with another entity under conditions that are potentially unfavorable to the issuer.
Financial liabilities are classified as either financial liabilities at fair value through profit or loss or other financial liabilities.
(Amounts expressed in thousands of Turkish Liras unless otherwise indicated except share amounts. Currencies
other than Turkish Liras are expressed in thousands unless otherwise indicated.)
Financial liabilities are classified as at fair value through profit or loss where the financial liability is either held for trading or it is
designated as at fair value through profit or loss.
Financial liabilities at fair value through profit or loss are stated at fair value,
with any gains or losses arising on remeasurement recognized in profit or loss. The net gain or loss recognized in profit or loss incorporates any interest paid on the financial liability and is included in the finance income and cost line items.
Fair value is determined in the manner described in Note 34.
Other financial liabilities, including borrowings and trade and other payables, are initially measured at fair value, net of transaction costs.
Other financial liabilities are subsequently measured at amortized cost using the effective interest method, with interest expense
recognized on an effective yield basis.
The effective interest method is a method of calculating the amortized cost of a financial
liability and of allocating interest expense over the relevant period. The effective interest rate is the rate that exactly discounts estimated future cash payments through the expected life of the financial liability, or, where appropriate, a
shorter period, to the net carrying amount on initial recognition.
The Group derecognizes financial liabilities when, and only when, the Groups obligations are discharged, cancelled or they expire. The
difference between the carrying amount of the financial liability derecognized and the consideration paid and payable is recognized in profit or loss.
Financial assets and liabilities
are offset and the net amount presented in the statement of financial position when, and only when, the Group has a legal right to offset the amounts and intends either to settle on a net basis or to realize the asset and settle the liability
simultaneously.
Items of property, plant and equipment are initially stated
at cost less accumulated depreciation (see below) and accumulated impairment losses (see note 3(h)(ii)). Property, plant and equipment related to the parent and subsidiaries operating in Turkey are adjusted for the effects of inflation during the
hyperinflationary period which ended on 31 December 2005. Since the inflation accounting commenced on 1 January 2011, property, plant and equipment related to the subsidiaries operating in Belarus are adjusted for the effects of inflation.
However, decrease in inflation rate in subsequent years led the three-year cumulative rate as of the end of 2014 to decrease to 65%. Accordingly, the economy of Belarus was considered to transit out of hyperinflationary status and 2015 is determined
to be appropriate to cease applying IAS 29. Therefore, subsidiaries operating in Belarus ceased applying IAS 29 in 2015.
(Amounts expressed in thousands of Turkish Liras unless otherwise indicated except share amounts. Currencies
other than Turkish Liras are expressed in thousands unless otherwise indicated.)
Cost includes expenditure that is directly attributable to the acquisition of the asset. The
cost of self-constructed assets includes the cost of materials and direct labor, any other costs directly attributable to bringing the asset to a working condition for its intended use and the costs of dismantling and removing the items and
restoring the site on which they are located, if any. Borrowing costs related to the acquisition or construction of qualifying assets are capitalized as part of the cost of that asset.
Purchased software that is integral to the functionality of the related equipment is capitalized as part of that equipment.
When parts of an item of property, plant and equipment have different useful lives, they are accounted for as separate items of property, plant
and equipment.
Gains/losses on disposal of an item of property, plant and equipment are determined by comparing the proceeds from disposal
with the carrying amount of property, plant and equipment and are recognized net within other income or other expenses in the statement of profit or loss.
Changes in the obligation to dismantle, remove assets on sites and to restore sites on which they are located, other than changes deriving from
the passing of time, are added or deducted from the cost of the assets in the period in which they occur. The amount deducted from the cost of the asset shall not exceed the balance of the carrying amount on the date of change, and any excess
balance is recognized immediately in the statement of profit or loss.
The cost of replacing part of an item of property, plant and equipment
is recognized in the carrying amount of the item if it is probable that the future economic benefits embodied within the part will flow to the Group and its cost can be measured reliably. The carrying amount of the replaced item is derecognized. The
costs of the
day-to-day
servicing of property, plant and equipment are recognized in the statement of profit or loss as incurred.
Depreciation is recognized in the statement of profit or loss on a
straight-line basis over the estimated useful lives of each part of an item of property, plant and equipment since this most closely reflects the expected pattern of consumption of the future economic benefits embodied in the asset. Leased assets
are depreciated over the shorter of the lease term or their useful lives unless it is reasonably certain that the Group will obtain ownership by the end of the lease term. Land is not depreciated.
The estimated useful lives for the current and comparative periods are as follows:
Depreciation methods, useful lives and residual values are reviewed at least annually unless there is an indicator of
impairment.
(Amounts expressed in thousands of Turkish Liras unless otherwise indicated except share amounts. Currencies
other than Turkish Liras are expressed in thousands unless otherwise indicated.)
GSM and other telecommunication
operating licenses that are acquired by the Group are measured at cost adjusted for the effects of inflation during the hyperinflationary period, where applicable, less accumulated amortization (see below) and accumulated impairment losses (see note
3(h)(ii)). GSM and other telecommunication operating licenses related to the parent and subsidiaries operating in Turkey are adjusted for the effects of inflation during the hyperinflationary period which ended on 31 December 2005. Since
the inflation accounting commenced on 1 January 2011 and ceased by 1 January 2015, GSM and other telecommunication operating licenses related to the subsidiaries operating in Belarus are adjusted for the effects of inflation until
1 January 2015.
Amortization is recognized in the statement of profit or loss on a straight line basis primarily by reference to the unexpired license period.
The useful lives for the GSM and other telecommunication operating licenses are as follows:
GSM and other telecommunications licenses
3 25 years
Acquired computer software licenses are capitalized on the basis of
the costs incurred to acquire and bring to use the specific software.
Costs associated with maintaining computer software programmes are
recognized as an expense as incurred. Costs that are directly associated with the development of identifiable and unique software products controlled by the Group, and that will probably generate economic benefits exceeding costs beyond one year,
are recognized as intangible assets. Costs include the software development employee costs and an appropriate portion of relevant overheads.
Amortization is recognized in the statement of profit or loss on a straight-line basis over the estimated useful lives from the date the
software is available for use. The useful lives for computer software are as follows:
Other intangible assets that are acquired by the Group which
have finite useful lives are measured at cost adjusted for the effects of inflation during the hyperinflationary period, where applicable, less accumulated amortization (see below) and accumulated impairment losses (see note 3(h)(ii)). Other
intangible related to the parent and subsidiaries operating in Turkey are adjusted for the effects of inflation during the hyperinflationary periods ceased by 31 December 2005. Since the inflation accounting commenced on 1 January 2011 and
ceased by 1 January 2015, other intangible assets related to the subsidiaries operating in Belarus are adjusted for the effects of inflation until 1 January 2015.
Indefeasible Rights of Use (IRU) correspond to the right to use a portion of the capacity of an asset granted for a fixed period of
time. IRUs are recognized as an intangible asset when the Group has specific indefeasible right to use an identified portion of the underlying asset and the duration of the right is the major part of the underlying assets economic life. IRUs
are amortized over the shorter of the expected period of use and the life of the contract.
(Amounts expressed in thousands of Turkish Liras unless otherwise indicated except share amounts. Currencies
other than Turkish Liras are expressed in thousands unless otherwise indicated.)
Subsequent expenditure is capitalized only when it increases the
future economic benefits embodied in the specific asset (that is purchased from independent third parties) to which it relates. All other expenditure, including expenditure on internally generated goodwill and brands, is recognized in the statement
of profit or loss as incurred. Capitalized costs generally relate to the application development stage; any other costs incurred during the pre and post-implementation stages, such as repair, maintenance or training, are expensed as incurred.
Borrowing costs should be capitalized as part of cost of qualifying assets. Borrowing costs eligible for capitalization may include:
Borrowing costs that are directly attributable to the acquisition, construction or production of a qualifying asset are included in the cost of
that asset. Such borrowing costs are capitalized as part of the cost of the asset when it is probable that they will result in future economic benefits to the entity and the costs can be measured reliably. An entity shall cease capitalizing
borrowing costs when substantially all the activities necessary to prepare the qualifying asset for its intended use or sale are complete.
An entity shall suspend capitalization of borrowing costs during extended periods in which it suspends active development of a qualifying
asset.
Exchange differences arising from foreign currency borrowings should be capitalized.
The amount of borrowing costs that may be capitalized should lie between the following two amounts:
Amortization methods, useful lives and residual values are reviewed at least annually unless there is an
indicator of impairment.
(Amounts expressed in thousands of Turkish Liras unless otherwise indicated except share amounts. Currencies
other than Turkish Liras are expressed in thousands unless otherwise indicated.)
For acquisitions on or after 1 January 2010, the Group measures goodwill as the fair value of the consideration
transferred (including the fair value of any previously-held equity interest in the acquiree) and the recognized amount of any
non-controlling
interests in the acquiree, less the net recognized amount
(generally fair value) of the identifiable assets acquired and liabilities assumed, all measured as of the acquisition date.
When the
excess is negative, a bargain purchase gain is recognized immediately in the statement of profit or loss.
Goodwill is measured at cost less accumulated impairment losses if any. In respect of equity accounted investees, the carrying amount
of goodwill is included in the carrying amount of the investment and an impairment loss on such an investment is not allocated to any asset including goodwill, that forms part of the carrying amount of the equity accounted investees.
On disposal of the relevant cash-generating unit, the attributable amount of goodwill is included in the determination of the profit or loss on
disposal.
Computer software includes internally generated capitalized software development costs that meet the definition of an intangible asset.
Expenditure on research activities is recognized as an expense under cost of sales in the period in which it is incurred.
An internally generated intangible asset arising from development (or from the development phase of an internal project) is recognized if, and
only if, all of the following have been demonstrated:
The amount initially recognized for internally generated intangible assets is the sum of expenditure incurred from the date when the intangible
asset first meets the recognition criteria listed above. Where no internally-generated intangible asset can be recognized, development expenditure is charged to the statement of profit or loss in the period in which it is incurred.
(Amounts expressed in thousands of Turkish Liras unless otherwise indicated except share amounts. Currencies
other than Turkish Liras are expressed in thousands unless otherwise indicated.)
Subsequent to initial recognition, internally generated intangible assets are reported at
cost less accumulated amortization and accumulated impairment losses, on the same basis as intangible assets acquired separately.
An intangible asset is derecognized on disposal, or
when no future economic benefits are expected from use or disposal. Gains or losses arising from derecognition of an intangible asset, measured as the difference between the net disposal proceeds and the carrying amount of the asset, are recognized
in profit or loss when the asset is derecognized.
Leases in terms of which the Group assumes substantially all the risks
and rewards of ownership are classified as finance leases. Upon initial recognition, the leased asset and related financial liability are measured at an amount equal to the lower of its fair value or the present value of the minimum lease payments.
Subsequent to initial recognition, the asset is accounted for in accordance with the accounting policy applicable to that asset.
All other
leases are operating leases and the leased assets are not recognized on the Groups statement of financial position.
Inventories are measured at the lower of cost or net realizable value. Net
realizable value is the estimated selling price in the ordinary course of business, less selling expenses. The cost of inventory is determined using the weighted average method and includes expenditure incurred in acquiring the inventories and
bringing them to their existing location and condition. As at 31 December 2016 and 2015, inventories mainly consist of mobile phones,
sim-cards,
and devices.
A financial asset not carried at fair value through profit or loss is
assessed at each reporting date to determine whether there is any objective evidence that it is impaired. A financial asset is impaired if objective evidence indicates that a loss event has occurred after the initial recognition of the asset, and
the loss event had a negative effect on the estimated future cash flows of that asset that can be estimated reliably.
An impairment loss
in respect of a financial asset measured at amortized cost is calculated as the difference between its carrying amount and the present value of the estimated future cash flows discounted at the original effective interest rate. An impairment loss in
respect of an
available-for-sale
financial asset is calculated by reference to its fair value.
Individually significant financial assets are tested for impairment on an individual basis. The remaining financial assets are assessed
collectively in groups that share similar credit risk characteristics.
All impairment losses are recognized in the statement of profit or
loss. Any cumulative loss in respect of an
available-for-sale
financial asset recognized previously in equity is transferred to the statement of profit or loss.
(Amounts expressed in thousands of Turkish Liras unless otherwise indicated except share amounts. Currencies
other than Turkish Liras are expressed in thousands unless otherwise indicated.)
An impairment loss is reversed if the reversal can be related objectively to an event
occurring after the impairment loss was recognized. For financial assets measured at amortized cost and
available-for-sale
financial assets that are debt securities, the
reversal is recognized in the statement of profit or loss. For
available-for-sale
financial assets that are equity securities, the reversal is recognized directly in
other comprehensive income. For
available-for-sale
equity investments carried at cost, the reversal is not permitted.
For the purpose of impairment testing, assets are grouped together into the smallest group of assets that generates cash inflows from
continuing use that are largely independent of the cash inflows of other assets or group of assets (the cash-generating unit). The recoverable amount of an asset or cash-generating unit is the greater of its value in use and its fair
value less costs to sell. In assessing value in use, the estimated future cash flows are discounted to their present value using a
post-tax
discount rate adjusted for the effects of tax cash outflows that
reflects current market assessments of the time value of money and the risks specific to the asset. The goodwill acquired in a business combination, for the purpose of impairment testing, is allocated to cash-generating units that are expected to
benefit from the synergies of the combination.
The Groups corporate assets do not generate separate cash inflows. If there is an
indication that a corporate asset may be impaired, then the recoverable amount is determined from the cash-generating unit to which corporate asset belongs.
An impairment loss is recognized if the carrying amount of an asset or its cash-generating unit exceeds its estimated recoverable amount.
Impairment losses are recognized in the statement of profit or loss. Impairment losses recognized in respect of cash-generating units are allocated first to reduce the carrying amount of any goodwill allocated to the units and then to reduce the
carrying amount of the other assets in the unit (group of units) on a pro rata basis.
An impairment loss in respect of goodwill is not
reversed. In respect of other assets, impairment losses recognized in prior periods are assessed at each reporting date for any indications that the loss has decreased or no longer exists. An impairment loss is reversed if there has been a change in
the estimates used to determine the recoverable amount.
An impairment loss is reversed only to the extent that the assets carrying
amount does not exceed the carrying amount that would have been determined, net of depreciation or amortization, if no impairment loss had been recognized.
Goodwill that forms part of the carrying amount of an investment in an associate is not recognized separately, therefore, is not tested for
impairment separately. Instead, the entire amount of the investment in an associate is tested for impairment as a single asset when there is objective evidence that the investment in an associate may be impaired.
(Amounts expressed in thousands of Turkish Liras unless otherwise indicated except share amounts. Currencies
other than Turkish Liras are expressed in thousands unless otherwise indicated.)
In accordance with existing labor law in Turkey, the Company
and its subsidiaries in Turkey are required to make
lump-sum
payments to employees who have completed one year of service and whose employment is terminated without cause or who retire, are called up for
military service or die. Such payments are calculated on the basis of 30 days pay up to a of maximum full TL 4,297 as at 31 December 2016, per year of employment at the rate of pay applicable at the date of retirement or termination.
Termination benefits paid to key executive officers are classified in other expenses. Reserve for retirement pay is computed and reflected in the consolidated financial statements on a current basis. The reserve has been calculated by estimating the
present value of future probable obligation of the Company and its subsidiaries in Turkey arising from the retirement of the employees. The retirement pay liability is calculated annually by independent actuaries using the projected unit credit
method.
A defined contribution plan is a post-employment benefit
plan under which an entity pays fixed contributions into a separate entity and will have no legal or constructive obligation to pay further amounts. Obligations for contributions to defined contribution plans are recognized as an employee benefit
expense in the statement of profit or loss when they are due.
The assets of the plan are held separately from the consolidated financial
statements of the Group. The Company and other consolidated companies that initiated defined contribution retirement plan are required to contribute a specified percentage of payroll costs to the retirement benefit scheme to fund the benefits. The
only obligation of the Group with respect to the retirement plan is to make the specified contributions.
The Company provides a cash-settled share-based payment plan for
selected employees in return for their services. For cash-settled share-based payment plan, the Company measures the services received and the liability incurred at the fair value of the liability. Until the liability is settled, the Company
remeasures the fair value of the liability at each reporting date and at the settlement date, with any changes in fair value recognised in profit or loss for the period. Cash-settled share-based payments are conditional upon meeting specified
vesting conditions. As at 31 December 2016, the Company did not recognize any liability in the consolidated financial statements as vesting conditions for the year ended 31 December 2016 were not met.
A provision is recognized if, as a result of a past event, the Group has a
present legal or constructive obligation that can be estimated reliably, and it is probable that an outflow of economic benefits will be required to settle the obligation. Provisions are determined by discounting the expected future cash flows at a
pre-tax
rate that reflects current market assessments of the time value of money and, where appropriate, the risks specific to the liability. The unwinding of the discount is recognized as finance cost.
Present obligations arising under onerous contracts are recognized and measured as a provision. An onerous contract is considered to exist
where the Group has a contract under which the unavoidable costs of meeting the obligations under the contract exceed the economic benefits expected to be received under it.
(Amounts expressed in thousands of Turkish Liras unless otherwise indicated except share amounts. Currencies
other than Turkish Liras are expressed in thousands unless otherwise indicated.)
The Group is required to incur certain costs in respect of a liability to dismantle and remove assets and to restore sites on which the assets
were located. The dismantling costs are calculated according to best estimate of future expected payments discounted at a
pre-tax
discount rate that reflects current market assessments of the time value of
money and the risks specific to the liability.
Provision for bonus is provided when the bonus is a legal obligation, or past practice would make the bonus a constructive obligation and the
Group is able to make a reliable estimate of the obligation.
Revenue is recognized at the fair value of the consideration received or
receivable, net of returns, trade discounts and rebates. Revenue from telecommunication services includes postpaid and prepaid revenue from,voice, data, messaging and value added services, interconnect revenue, monthly fixed fees, simcard sales and
roaming revenue. Revenue from telecommunication services are recognized at the time services are rendered.
With respect to prepaid
revenue, the Group generally collects cash in advance by selling scratch cards to distributors. In such cases, the Group does not recognize revenue until the subscribers use the telecommunication services. Deferred revenue is recorded under current
liabilities.
Services may be bundled with other products/services and these bundled services and products involve consideration in the
form of fixed fee or a fixed fee coupled with a continuing payment stream. Total arrangement considerations relating to a bundled contract is allocated among the different units accounting the following criteria:
The arrangement consideration is
allocated to each deliverable in proportion to the fair value of the individual deliverables. If a delivered element of a transaction is not a separately identifiable component, then it is accounted for as an integral part of the remaining
deliverable of the transactions.
Revenue allocated to products given where the Group is the principal, which is included in other revenue,
is recognized when the significant risks and rewards of ownership have been transferred to the buyer, collection is probable, the associated costs and possible return of goods can be estimated reliably, there is no continuing management involvement
with the goods and the amount of revenue can be measured reliably.
Revenue for device sales is recognised when the device is delivered to
the end customer and the significant risks and rewards of ownership have transferred. For device sales made to intermediaries, revenue is recognised if the significant risks associated with the device are transferred to the intermediary and the
intermediary has no general right to return the device to receive a refund. If the significant risks are not transferred, revenue recognition is deferred until sale of the device to an end customer by the intermediary or the expiry of any right of
return.
The Company, the distributors and dealers offer joint campaigns to the subscribers which may include the sale of device by the
dealer and/or distributor and a communication service to be provided by the Company. In particular campaigns, the dealer makes the handset sale to the subscribers whose instalments will be
(Amounts expressed in thousands of Turkish Liras unless otherwise indicated except share amounts. Currencies
other than Turkish Liras are expressed in thousands unless otherwise indicated.)
collected by the Company based on the letter of undertaking signed by the subscriber. With the letters of undertaking, the dealer assigns its receivables from device sale to the distributor and
the distributor assigns its receivables to the Company.
The Company pays the distributor the net present value of the instalments to be
collected from the subscribers upfront and recognizes contracted receivable in its statement of financial position. The undue portion of assigned receivables from the distributors which were paid upfront by the Company is classified as undue
assigned contracted receivables in trade receivables (Note 20). When monthly installment is invoiced to the subscriber, related portion is presented in receivables from subscribers. The Company collects the contracted receivables
in installments during contract period and does not recognize any revenue for the device in these transactions as the Company is not the principal for the sale of handset.
Starting from 2014, the subscribers has an option to buy the handset by bank loan whose instalments will be collected by the Company on behalf
of the bank. The Company does not bear any credit risk in this type of transactions. Since the Company collects the receivables during the contract period and is agent for the sale of device in this bank loan structure, the Company does not
recognize any revenue for the device in these transactions.
Monthly fixed fees represent a fixed amount charged to postpaid subscribers on
a monthly basis without regard to the level of usage. Fixed fees are recognized on a monthly basis when billed. Monthly fixed fees are included telecommunication services revenues for the years ended 31 December 2016 and 2015.
Revenues from betting business mainly comprised of net takings earned to a maximum of 1.4% of gross takings, as a head agent of fixed odds
betting games starting from 1 March 2009 and mobile agent revenues comprised of 7.25% of mobile agency turnover after deducting VAT and gaming tax as head agent starting from 23 March 2010. Revenues from betting business are recognized at
the time all the services related with the games are fully rendered. Under the agreement signed with Spor Toto Teskilat Mudurlugu AS (Spor Toto), Inteltek Internet Teknoloji Yatirim ve Danismanlik AS (Inteltek) is obliged to
undertake any excess payout, which is presented on net basis.
Azerinteltek received authorization from Azeridmanservis Limited Liability
Company set under the Ministry of Youth and Sport of the Republic of Azerbaijan to organize, operate, manage and develop the fixed odds and paramutual sports betting business. Since Azerinteltek acts as principal, total consideration received from
the player less payout (distribution to players) and amounts collected from players on behalf of Ministry of Sports is recognized at the time all the services related with the games are fully rendered.
Azerinteltek has been authorized for the Lottery games by Azerlotereya. Azerinteltek has been generating commission revenue over Lottery games
turnover through its own agencies by applying 15% commission rate according to agreement between Azerinteltek and Azerlotereya. Commission revenues are recognized at the time all the services related with the games are fully rendered.
Simcard sales are recognized upon delivery to distributors, net of returns, discounts and rebates. Simcard costs are also recognized upon sale
of the simcard to the distributors. Simcard sales are included telecommunication services revenues for the years ended 31 December 2016 and 2015.
Starting from 2016 the Company and distributors started to offer the option to buy a device through Turkcell Financing loan, which will be
collected by the Company. The Group carries a risk of collection in these transactions. Turkcell Finansman collects the purchased credit from the subscriber during the contract period, and does not record revenue related to the device since it is
not the main contractor in the device sale. Revenue from financial services comprise of interest income generated from consumer financing activities. Interest income is recognized as it accrues, using the effective interest method.
(Amounts expressed in thousands of Turkish Liras unless otherwise indicated except share amounts. Currencies
other than Turkish Liras are expressed in thousands unless otherwise indicated.)
The revenue recognition policy for other revenue is to recognize revenue as services are
provided.
Volume rebates or discounts and other contractual changes in the prices of roaming and other services are anticipated, as both
the payer and the recipient, if it is probable that they have been earned or will take effect. Thus, contractual rebates and discounts are anticipated, but discretionary rebates and discounts are not anticipated because the definitions of asset and
liability would not be met.
Payments made under operating leases are recognized in the statement of
profit or loss on a straight-line basis over the term of the lease. Lease incentives received are recognized as an integral part of the total lease expense, over the term of the lease.
Minimum lease payments made under finance leases are apportioned between the finance cost and the reduction of the outstanding liability. The
finance cost is allocated to each period during the lease term so as to produce a constant periodic rate of interest on the remaining balance of the liability.
Lease income from operating leases where the Group is a lessor is recognised as income on a straight-line basis over the lease term. The
respective leased assets are included in the balance sheet based on their nature.
At inception of an arrangement, the Group determines whether such an arrangement is or contains a lease. A specific asset is the
subject of a lease if fulfillment of the arrangement is dependent on the use of that specified asset. An arrangement conveys the right to use the asset if the arrangement conveys to the Group the right to control the use of the underlying asset. At
inception or upon reassessment of the arrangement, the Group separates payments and other consideration required by such an arrangement into those for the lease and those for other elements on the basis of their relative fair values.
Finance costs comprise interest expense on borrowings, litigation late payment interest expense, unwinding of the discount on provisions,
changes in the fair value of financial assets at fair value through profit or option premium expense.
Foreign currency gains and losses
are reported on a net basis. As further discussed in Note 34, the Groups exposure to foreign currency risk mainly results from cash and cash equivalents, trade receivables, borrowings, other
non-current
liabilities and trade and other payables.
Borrowing costs directly attributable to the acquisition, construction or production of qualifying assets, which are assets that necessarily
take considerable time to get ready for their intended use or sale, are added to the cost of those assets, until such time as the assets are substantially ready for their intended use or sale. Investment income earned by the temporary investment of
the part of the borrowing not yet used is deducted against the borrowing costs eligible for capitalization.
(Amounts expressed in thousands of Turkish Liras unless otherwise indicated except share amounts. Currencies
other than Turkish Liras are expressed in thousands unless otherwise indicated.)
To the extent that an entity borrows funds generally and uses them for the purpose of
obtaining a qualifying asset, management determines the amount of borrowing costs eligible for capitalisation by applying a capitalisation rate to the expenditures on that asset. The capitalisation rate is the weighted average of the borrowing costs
applicable to the borrowings of the entity that are outstanding during the period, other than borrowings made specifically for the purpose of obtaining a qualifying asset.
All other borrowing costs are recognized in the statement of profit or loss in the period in which they are incurred.
The definition of a related party includes the
following persons and entities:
(a) A person (or a close member of that persons family) is related to the reporting entity if the
person:
Related party transactions are transfers of resources, services or obligations between the reporting entity and a related party, regardless of
whether a price is charged.
Income tax expense comprises current and deferred tax. Income tax expense
is recognized in the statement of profit or loss except to the extent that it relates to items recognized directly in equity or in other comprehensive income.
(Amounts expressed in thousands of Turkish Liras unless otherwise indicated except share amounts. Currencies
other than Turkish Liras are expressed in thousands unless otherwise indicated.)
The tax currently payable is based on taxable profit for the year. Taxable profit differs
from profit before tax as reported in the consolidated statement of profit or loss because of items of income or expense that are taxable or deductible in other years and items that are never taxable or deductible. Current tax is
calculated using tax rates enacted or substantively enacted at the reporting date, and any adjustment to tax payable in respect of previous years.
Deferred tax is recognized in respect of temporary differences between the carrying amounts of assets and liabilities for financial reporting
purposes and the amounts used for taxation purposes. Deferred tax is not recognized for the following temporary differences: the initial recognition of assets or liabilities in a transaction that is not a business combination and that affects
neither accounting nor taxable profit, and differences relating to investments in subsidiaries and jointly controlled entities to the extent that they probably will not reverse in the foreseeable future as the Group is able to control the reversal
of the temporary difference. Deferred tax is measured at the tax rates that are expected to be applied to the temporary differences when they reverse, based on the laws that have been enacted or substantively enacted by the reporting date.
Deferred tax liabilities and assets are measured at the tax rates that are expected to apply in the period in which the liability is settled or
the asset realized, based on tax rates (and tax laws) that have been enacted or substantively enacted by the end of the reporting period. Deferred tax assets and liabilities are offset if there is a legally enforceable right to offset current tax
liabilities and assets, and they relate to income taxes levied by the same tax authority on the same taxable entity, or on different tax entities, but they intend to settle current tax liabilities and assets on a net basis or their tax assets and
liabilities will be realized simultaneously.
A deferred tax asset is recognized to the extent that it is probable that future taxable
profits will be available against which temporary difference can be utilized. Deferred tax assets are reviewed at each reporting date and are reduced to the extent that it is no longer probable that the related tax benefit will be realized.
Interest and penalties assessed on income tax deficiencies are presented based on their nature.
The Group presents basic and diluted earnings per share
(EPS) data for its ordinary shares. Basic EPS is calculated by dividing the profit attributable to ordinary shareholders of the Company by the weighted average number of ordinary shares outstanding excluding treasury shares during the
period. Diluted EPS is equal to basic EPS because the Group does not have any convertible notes or share options granted to employees.
In
Turkey, companies can raise their share capital by distributing Bonus Shares to shareholders from retained earnings. In computing earnings per share, such bonus share distributions are treated as issued shares. Accordingly,
the retrospective effect for such share distributions is taken into consideration in determining the weighted-average number of shares outstanding used in this computation.
An operating segment is a component of the Group that engages in
business activities from which it may earn revenue and incur expenses including revenue and expenses that relate to transactions with any of the Groups other components. All operating segments operating results are regularly reviewed by
the Group management to make decisions about resources to be allocated to the segment and assess its performance, and for which discrete financial information is available.
The Group has aggregated its operations under two reportable segments within the year 2015 in accordance with its integrated communication and
technology services strategy as Turkcell Turkey and Turkcell International which represent economical integrity.
(Amounts expressed in thousands of Turkish Liras unless otherwise indicated except share amounts. Currencies
other than Turkish Liras are expressed in thousands unless otherwise indicated.)
The Group capitalizes directly attributable subscriber
acquisition costs when the following conditions are met:
Capitalized subscriber acquisition costs are amortized on a straight-line basis over the minimum period of the
underlying contract. In all other cases, subscriber acquisition costs are expensed when incurred.
Grants from the government are recognized at their fair value where
there is a reasonable assurance that the grant will be received and the Group will comply with all attached conditions.
Government grants
relating to costs are deferred and recognized in the statement of profit or loss over the period necessary to match them with the costs that they are intended to compensate.
Government grants that are receivable as compensation for expenses or losses already incurred recognized in profit or loss in the period in
which they become receivable.
Investment properties are properties held to earn rentals and/or
for capital appreciation (including property under construction for such purposes). Investment properties are measured initially at cost, including transaction costs. Subsequent to initial recognition, investment properties are measured at cost less
accumulated depreciations and any accumulated impairment losses.
An investment property is derecognized upon disposal or when the
investment property is permanently withdrawn from use and no future economic benefits are expected from the disposal. Any gain or loss arising on derecognition of the property (calculated as the difference between the net disposal proceeds and the
carrying amount of the asset) is included in profit or loss in the period in which the property is derecognized.
Depreciation is recognized in the statement of profit or loss on a
straight-line basis over the estimated useful lives.
The estimated useful lives for the current and comparative periods are as follows:
Depreciation methods, useful lives and residual values are reviewed at least annually unless there is a triggering event.
(Amounts expressed in thousands of Turkish Liras unless otherwise indicated except share amounts. Currencies
other than Turkish Liras are expressed in thousands unless otherwise indicated.)
An impairment loss is recognised for any initial or subsequent write-down of the asset to fair value less costs to sell. A gain is recognised
for any subsequent increases in fair value less costs to sell of an asset, but not in excess of any cumulative impairment loss previously recognised. A gain or loss not previously recognised by the date of the sale of the
non-current
asset is recognised at the date of derecognition.
An associate or joint venture must meet
the conditions to be classified as held for sale. It is first measured in accordance with applicable standards. Such standard is IAS 28, and so the share of profits and remeasurement of carrying amounts are done in accordance with normal associate
and joint venture rules up to the point of classification as held for sale. The associate or joint venture is then measured in accordance with IFRS 5. It is be measured at the lower of carrying amount and fair value less costs to sell. Equity
accounting is ceased from the date the held for sale criteria are met.
A discontinued operation is a component
of the entity that has been disposed of or is classified as held for sale and that represents a separate major line of business or geographical area of operations, is part of a single
co-ordinated
plan to
dispose of such a line of business or area of operations, or is a subsidiary acquired exclusively with a view to resale. The results of discontinued operations are presented separately in the statement of profit or loss.
(Amounts expressed in thousands of Turkish Liras unless otherwise indicated except share amounts. Currencies
other than Turkish Liras are expressed in thousands unless otherwise indicated.)
(Amounts expressed in thousands of Turkish Liras unless otherwise indicated except share amounts. Currencies
other than Turkish Liras are expressed in thousands unless otherwise indicated.)
The Group is currently evaluating the impacts of the new pronouncements on its
results, financial position and cash flows, which are not expected to be material, except for the following:
A number of the Groups accounting policies and
disclosures require the determination of fair value, for both financial and
non-financial
assets and liabilities. Fair values have been determined for measurement and/or disclosure purposes based on the
following methods. When applicable, further information about the assumptions made in determining fair values is disclosed in the notes specific to that asset or liability.
(Amounts expressed in thousands of Turkish Liras unless otherwise indicated except share amounts. Currencies
other than Turkish Liras are expressed in thousands unless otherwise indicated.)
The fair value of investment property is based on valuations
performed by appointed independent registered appraisers taking into account valuation methods such as
market approach, discounted cash flow (DCF)
method, replacement cost method, or the combination of two or all of these
methods
based on the applicability of the valuation method to the respective property. All these methods often provide different values for investment property, therefore the appraiser(s) reconcile the varying results and meld the results
of the methods utilized in a reasonable way. Based on the valuation method utilized, appraisers estimate the value of investment property which best reflects the market conditions at the balance sheet date.
The fair values of
trade and other receivables and receivables from financial services are estimated as the present value of future cash flows, discounted at the market rate of interest at the reporting date.
The rate used for discounting these assets is 8.5% as at 31 December 2016 (31 December 2015: 10.75%).
The fair value of forward exchange contracts, swap contracts and option
contracts are based on their listed market price, if available. If a listed market price is not available, then fair values are derived from inputs other than quoted prices that are observable for the asset or liability or are derived by discounting
the difference between the contractual forward price and the current forward price for the residual maturity of the contract using a risk-free interest rate (based on government bonds) or option pricing models.
Fair
value, which is determined for disclosure purposes, is calculated based on the present value of future principal and interest cash flows, discounted at the market rate of interest at the reporting date. For finance leases, the market rate of
interest is determined by reference to similar lease agreements.
The Group practice is to centrally manage the Groups
predetermined capital / debt ratios by capital injection or using available credit facilities. The Group obtains short and long-term borrowings according to the Groups financial needs and market predictions. Debt instruments include commercial
bank loans to money market instruments and capital market instruments such as debt securities issued which are seldom used in order to maintain diversified source of financing. The Groups financial borrowing ratios are monitored for all
transactions in order to prevent any negative effect on the Groups credit ratings.
(Amounts expressed in thousands of Turkish Liras unless otherwise indicated except share amounts. Currencies
other than Turkish Liras are expressed in thousands unless otherwise indicated.)
The Group has exposure to the following risks from its use of financial instruments:
This note presents information about the Groups exposure to each of the
above risks, the Groups objectives, policies and processes for measuring and managing risk, and the Groups management of capital. Please refer to Note 34 for additional information on the Groups exposure to risks.
The Board of Directors has overall responsibility for the establishment and oversight of the Groups risk management framework.
Additionally, the Company established a Risk Committee in accordance with the new Turkish Commercial Code effective from 1 July 2012.
The Groups risk management policies are established to identify and analyze the risks faced by the Group, to set appropriate risk limits
and controls, and to monitor risks and adherence to limits. Risk management policies and systems are reviewed regularly to reflect changes in market conditions and the Groups activities.
Credit risk
is the risk of a financial loss to the Group if a customer or counterparty to a financial instrument fails to meet its contractual obligations, and arises principally from the Groups receivables from customers and investment securities.
Management has a credit policy in place and the exposure to credit risk is monitored on an ongoing basis. The Group may require collateral in
respect of financial assets. Also, the Group may demand letters of guarantee from third parties related to certain projects or contracts. The Group may also demand certain pledges from counterparties if necessary in return for the credit support it
gives related to certain financings.
In monitoring customer credit risk, customers are grouped according to whether they are an individual
or legal entity, aging profile, maturity and existence of previous financial difficulties. Trade receivables and accrued income are mainly related to the Groups subscribers. The Groups exposure to credit risk on trade receivables is
influenced mainly by the individual payment characteristics of postpaid subscribers. The Group establishes an allowance for impairment that represents its estimate of incurred losses in respect of trade and other receivables.
This allowance includes the specific loss component that relates to individual subscribers exposures, and adjusted for a general provision
which is determined based on the age of the balances and historical collection trends.
Investments are preferred to be in liquid
securities. The counterparty limits are set depending on their ratings from the most credible rating agencies and the amount of their paid in capital and/or shareholders equity. Policies are in place to review the
paid-in
capital and rating of counterparties periodically to ensure credit worthiness.
Transactions involving derivatives are with counterparties with whom the Group has signed agreements and which have sound credit ratings.
At the reporting date, there were no significant concentrations of credit risk. The maximum exposure to credit risk is represented by the
carrying amount of each financial asset in the statement of financial position.
(Amounts expressed in thousands of Turkish Liras unless otherwise indicated except share amounts. Currencies
other than Turkish Liras are expressed in thousands unless otherwise indicated.)
The Groups policy is to provide financial guarantees only to subsidiaries and
distributors. At 31 December 2016, TL 1,409,749 guarantees were outstanding (31 December 2015: TL 1,254,989).
Liquidity risk is the risk that the Group will not be able to meet its financial obligations as they fall due. The Groups
approach to manage liquidity is to ensure, as far as possible, that it will always have sufficient liquidity to meet its liabilities when due, under both normal and stressed conditions, without incurring unacceptable losses or risking damage to the
Groups reputation. Typically, the Group ensures that it has sufficient cash and cash equivalents to meet expected operational expenses, including financial obligations.
Management monitors rolling forecasts of the Groups liquidity reserve (comprising the undrawn borrowing facilities) and cash and cash
equivalents on the basis of expected cash flows. In addition, the Groups liquidity management policy involves projecting cash flows in major currencies and considering the level of liquid assets necessary to meet these, monitoring balance
sheet liquidity ratios against internal and external regulatory requirements and maintaining debt financing plans.
Market risk is the risk that changes in market prices, such as foreign exchange rates, interest rates and equity prices will affect
the Groups income or the value of its holdings of financial instruments. The objective of market risk management is to manage and control market risk exposures within acceptable parameters, while optimizing the return on risk.
The Group buys and sells derivatives in order to manage market risks. All such transactions are carried at within the guidelines set by the
Group treasury and risk management.
The Group is exposed to currency risk on certain revenues such as wholesale revenues, purchases and certain operating costs such as roaming
expenses and network related costs and resulting receivables and payables, borrowings, payable in relation to the acquisition of telecommunication license in Turkey, deferred payments related to the acquisition of Belarusian Telecom that is
denominated in a currency other than the respective functional currencies of Group entities, primarily TL for operations conducted in Turkey. The currencies in which these transactions are primarily denominated are EUR and USD.
The Group holds a significant portion of cash portfolio in foreign currency to manage currency risk. Additionally, derivative financial
instruments such as forward, swap and option contracts are used to hedge exposure to fluctuations in foreign exchange rates.
For the year
ended 31 December 2015, TL depreciated against both USD and EUR by 25.4% and 12.7%, respectively. Whereas for the year ended 31 December 2016 TL depreciated against both USD and EUR by 21.0% and 16.8% respectively. For the year ended
31 December 2015, UAH depreciated against the USD by 52.2% compared to 31 December 2014 and 13.3% for the year ended 31 December 2016 compared to 31 December 2015. BYN depreciated against USD by 56.7% through 2015 compared to
31 December 2014 and for the year ended 31 December 2016 depreciated by 5.5% when compared to the exchange rates as at 31 December 2015.
(Amounts expressed in thousands of Turkish Liras unless otherwise indicated except share amounts. Currencies
other than Turkish Liras are expressed in thousands unless otherwise indicated.)
The Groups exposure to interest rate risk is related to its financial assets and liabilities. The Group manage its financial liabilities
by providing an appropriate distribution between fixed and floating rate debts. The risk is managed by the Group by maintaining an appropriate mix between fixed and floating rate borrowings. The use of financial derivatives is governed by the
Groups policies approved by the Audit Committee, which provide written principles on the use of financial derivatives consistent with the Groups treasury and risk management strategy. The Group also closely monitored various hedging
alternatives to hedge interest risk with a minimum cost. Between June-August 2016 the Group converted its floating foreign currency interest rate liabilities into fixed TL liabilities via cross currency swaps and long term options.
The Group has two main reportable segments in accordance with its
integrated communication and technology services strategy as Turkcell Turkey, and Turkcell International. Some of these strategic segments offer the same types of services, however they are managed separately because they operate in different
geographical locations and are affected by different economic conditions.
Operating segments are reported in a manner consistent with the
internal reporting provided to the chief operating decision maker. The chief operating decision maker function is carried out by the Board of Directors, however Board of Directors may transfer the authorities, other than recognized by the law, to
the General Manager and other directors.
Turkcell Turkey reportable segment includes the operations of Turkcell, Turkcell Superonline,
Turkcell Satis ve Dagitim Hizmetleri A.S. (Turkcell Satis), group call center operations of Global Bilgi Pazarlama Danisma ve Cagri Servisi Hizmetleri A.S. (Turkcell Global Bilgi), Turktell Bilisim Servisleri A.S.
(Turktell), Turkcell Teknoloji Arastirma ve Gelistirme A.S. (Turkcell Teknoloji), Turkcell Interaktif Dijital Platform ve Icerik Hizmetleri A.S. (Turktell Interaktif), Kule Hizmet ve Isletmecilik A.S.
(Global Tower), Rehberlik Hizmetleri Servisi A.S. (Rehberlik), Turkcell Odeme Hizmetleri A.S. (Turkcell Odeme) and Turkcell Gayrimenkul Hizmetleri A.S. (Turkcell Gayrimenkul). Turkcell International
reportable segment includes the operations of Kibris Mobile Telekomunikasyon Limited Sirketi (Kibris Telekom), Eastasia, Euroasia, lifecell, Lifecell Ventures, Beltel, Belarusian Telecom, UkrTower, Global LLC, Turkcell Europe, Lifetech,
Beltower and Fintur. The operations of these legal entities aggregated into one reportable segment as the nature of services are similar and most of them share similar economic characteristics. Other reportable segment mainly comprises the
information and entertainment services in Turkey and Azerbaijan,
non-group
call center operations of Turkcell Global Bilgi and Turkcell Finansman AS (TFS).
In first, second and third quarter of the year 2015, the operations of Turkcell Global Bilgi were included in Turkcell Turkey reportable
segment. Since the Group changed its reportable segments which are the dominant source of information to evaluate the performance and to allocate resources in the fourth quarter of 2015, group call center operations of Global Bilgi were included in
Turkcell Turkey reportable segment whereas
non-group
call center operations of Global Bilgi were included in Other reportable segment. Since the assets and liabilities of Turkcell Global Bilgi could not be
allocated to group and
non-group
operations and are mainly related to group operations, total assets and liabilities of Turkcell Global Bilgi are reported under Turkcell Turkey reportable segment except trade
receivables.
Information regarding the operations of each reportable segment is included below. Adjusted EBITDA is used to measure
performance as management believes that such information is the most relevant in evaluating the results of certain segments relative to other entities that operate within these industries. Adjusted EBITDA definition includes revenue, direct cost of
revenues excluding depreciation and amortization, selling and marketing expenses and administrative expenses.
(Amounts expressed in thousands of Turkish Liras unless otherwise indicated except share amounts)
Adjusted EBITDA is not a financial measure defined by IFRS as a measurement of financial performance and may not be comparable to other
similarly-titled indicators used by other companies. Reconciliation of Adjusted EBITDA to consolidated profit before income tax and profit for the period in the accompanying notes.
(Amounts expressed in thousands of Turkish Liras unless otherwise indicated except share amounts)
(Amounts expressed in thousands of Turkish Liras unless otherwise indicated except share amounts)
(Amounts expressed in thousands of Turkish Liras unless otherwise indicated except share amounts)
In presenting the information on the basis of geographical segments, segment revenue is based on the geographical location of operations and
segment assets are based on the geographical location of the assets.
Other income amounts to TL 78,569, TL 44,454 and TL 58,929 for
the years ended 31 December 2016, 2015 and 2014, respectively.
Other expenses amount to TL 312,801, TL 270,446 and TL 135,177 for
years ended 31 December 2016, 2015 and 2014 respectively.
(Amounts expressed in thousands of Turkish Liras unless otherwise indicated except share amounts)
Other income for the years ended 31 December 2016 and 2015 mainly consist of fixed asset
sales gain and reversal of legal provisions. Other income for the year ended 31 December 2014 mainly consists of reversal of provision for equity accounted investees amounting to TL 19,161.
Other expenses for the year ended 31 December 2016 mainly consist of commercial agreements termination expenses, donations and litigation
expenses (Note 37).
Other expenses for the year ended 31 December 2015 mainly consist of commercial agreements termination expenses
and litigation expenses.
Other expenses as of 31 December 2014 mainly consist of payments and provisions for the penalties imposed by
ICTA for not complying with relevant regulations as explained in Note 34 and payments regarding to litigation expenses to consolidated financial statements.
(Amounts expressed in thousands of Turkish Liras unless otherwise indicated except share amounts)
Capitalization rates and amounts other than borrowings made specifically for the purpose of
acquiring a qualifying asset are 9.9%, 9.7% and 12.8%, TL 76,899 and TL 75,315 and TL 15,320 for the years ended 31 December 2016, 2015 and 2014 respectively. Weighted average capitalization rate for general borrowings is 86% as at
31 December 2016 (31 December 2015: 48% and 31 December 2014: 36%).
Finance income for the years ended 31 December
2016, 2015 and 2014 are mainly attributable to interest income from contracted handset sales, changes in fair value of derivative financial instruments and interest income on bank deposits.
Finance cost for year ended 31 December 2016 is mainly attributable to financing cost of borrowings and 4.5G license fee payable.
Foreign exchange loss mainly includes foreign exchange losses on borrowings, 4.5G license payable and bonds issued amounting to TL 764,697, TL
264,953 and TL 263,516, respectively whereas the Company has a foreign exchange income amounting to TL 604,597 from its main operations.
Finance cost the for the years ended 31 December 2015 and 2014 is mainly attributable to foreign exchange losses in Belarusian Telecom
operating in Belarus and foreign exchange losses in lifecell operating in Ukraine. Foreign exchange losses from Belarusian Telecom and lifecell exclude foreign exchange losses arising in the foreign operations individual financial statements
which have been recognized directly in equity in the foreign currency translation differences in the consolidated financial statements in accordance with accounting policy for net investment in foreign operations as disclosed in Note 3b.
(Amounts expressed in thousands of Turkish Liras unless otherwise indicated except share amounts)
The reported income tax expense for the years ended 31 December 2016 and 2015 are different than the amounts computed by applying the
domestic tax rate to profit before income tax of the Company, as shown in the following reconciliation:
The income
taxes payable amounting to TL 71,638, TL 12,855 as at 31 December 2016 and 2015 respectively, represents the amount of income taxes payable in respect of related taxable profit for the years ended 31 December 2016, 2015 and 2014,
respectively netted off with advance tax payments.
The Turkish entities within the Group are subject to corporate tax at the rate of 20%.
In Turkey, there is no procedure for a final and definitive agreement on tax assessments. Companies file their tax returns at the end of April following the close of the accounting year to which they relate. Tax authorities may, however,
examine such returns and the underlying accounting records and may revise assessments within five years. Advance tax returns are filed on a quarterly basis.
Corporate tax is applied on taxable corporate income, which is calculated from the statutory accounting profit by adding back
non-deductible
expenses, and by deducting tax exempt income.
In Turkey, the transfer pricing
provisions have been stated under the Article 13 of Corporate Tax Law with the heading of disguised profit distribution via transfer pricing. The General Communiqué on disguised profit distribution via Transfer Pricing, dated
18 November 2007 sets details about implementation.
If a taxpayer enters into transactions regarding sale or purchase of goods and
services with related parties, where the prices are not set in accordance with arms length principle, then related profits are considered to be distributed in a disguised manner through transfer pricing. Such disguised profit distributions
through transfer pricing are not accepted as tax deductible for corporate income tax purposes.
With the amendment made in Article 10 of
the Corporate Tax Law No. 5520 considering with the amendment made in Article 35 of the Law No. 5746 on Supporting Research and Development Activities, the R&D allowances to be calculated on research and development expenditures has
been increased from
(Amounts expressed in thousands of Turkish Liras unless otherwise indicated except share amounts)
40% to 100%. Aforementioned law was become effective as of 1 April 2008. According to this law, companies subject to corporate income tax can consider 100% of the expenditures that has been
made during research and development activities for searching new technologies and information during the determination of tax basis starting from the April 2008. As total 100% of the research and development expenditures made for 2015 and 2014
should be subject to R&D allowances.
The following table compares expenses by nature for the years ended
31 December 2016 and 2015.
(Amounts expressed in thousands of Turkish Liras unless otherwise indicated except share amounts)
Depreciation expenses for the years ended 31 December 2016, 2015 and 2014 amounting to TL 1,278,009, TL
1,112,039 and TL 1,154,814 respectively including impairment losses are recognized in direct cost of revenues.
The impaired network
infrastructure mainly consists of damaged or technologically inadequate GSM and fixed line infrastructure investments.
(Amounts expressed in thousands of Turkish Liras unless otherwise indicated except share amounts)
The impairment losses on property, plant and equipment for the periods ended 31 December
2016, 2015 and 2014 are TL 43,198, TL 18,567 and TL 83,761 respectively and recognized in depreciation expense.
The network infrastructure
mainly consists of GSM service and fixed line infrastructure investments.
The Group leases equipment under a number of finance lease agreements. At the end of each lease period, the Group has the option to purchase
the equipment at a beneficial price. As at 31 December 2016, net carrying amount of fixed assets acquired under finance leases amounted to TL 89,425 (31 December 2015: TL 91,395).
On 27 April 1998, the Company signed the License with the Turkish Ministry, under which it was granted a GSM license, which is amortized
over 25 years with a carrying amount of TL 287,390 as at 31 December 2016 (31 December 2015: TL 333,272). The amortization period of the license will end in 2023.
(Amounts expressed in thousands of Turkish Liras unless otherwise indicated except share amounts)
On 30 April 2009, the Company signed a license agreement with ICTA which provides authorization for providing IMT 2000/UMTS services and
infrastructure. The Company acquired the A type license providing the widest frequency band for a consideration of EUR 358,000 (excluding VAT). The license is effective for a duration of 20 years starting from 30 April 2009. The carrying amount
as at 31 December 2016 is TL 474,486 and the amortization period of the license will end in 2029 (31 December 2015: TL 512,958).
On
26 August 2015, Authorization Tender on IMT Services and Infrastructure publicly known as 4.5G, license tender, was held by the Information Technologies and Communication Authority. The Company has been awarded for 13 years with;
172.4 MHz frequency band for EUR 1,623,460 (equivalent to TL 6,022,874 as at 31 December 2016) (excluding VAT).
IMT authorization
period expires on 30 April 2029 and operators started to commence service delivery as at 1 April 2016. 2x1.4 MHz frequency band in 900MHz spectrum and 2 units of 2x5 MHz frequency band in 2100 MHz spectrum are in operation as at
1 December 2015 and have been recorded as GSM and other telecommunication operating licenses. Remaining packages amounting to EUR 1,235,520 (equivalent to TL 4,583,656 as at 31 December 2016) are in operation as at 1 April 2016 and
have been recorded as GSM and other telecommunication licenses. As at 31 December 2016, the carrying amount of 4.5G License is TL 4,930,765 (31 December 2015: TL 5,222,687).
Tender price amounting to EUR 1,623,460 (equivalent to TL 6,022,874 as at 31 December 2016) (excluding VAT of 18%) will be paid
semi-annually by four equal installments total of which are amounting to EUR 1,655,290 (equivalent to TL 6,140,960 as at 31 December 2016) including interest and excluding VAT of 18%. On 26 October 2015, the Company made the payment
amounting to TL 1,321,873 for the original amount of EUR 413,823 as first installment and total VAT amounting to TL 933,447 for the original amount of EUR 292,223 in cash. Payment was made on effective selling rate of exchange as at 26 October
2015. Second installment payment was made on 25 April 2016 amounting to EUR 413,823 (equivalent to TL 1,319,682 as at transaction date).
Third installment payment was made on 25 October 2016 amounting to EUR 413,823 (equivalent to TL 1,384,403 as at transaction date). Last
installment will be made on 27 April 2017.
As at 31 December 2016, payables related to 4.5G license amounting to TL 1,522,615
are classified in trade and other payables in current liabilities (31 December 2015: TL 2,591,235 in current liabilities and TL 1,270,610 in
non-current
liabilities).
Within the scope of the Decree Law No. 683 published on 23 January 2017, the Company will be able to pay EUR denominated 4.5G license
obligation in Turkish liras converted at the buying exchange rate announced by the Central Bank of the Republic of Turkey on 2 January 2017 upon request of the Company.
3G
License tender in Ukraine was held on 23 February 2015. lifecell submitted a bid of UAH 3,355,400 (equivalent to TL 434,276 as at 31 December 2016) and was awarded the first lot for 15 years, which is the 1920-1935 / 2110-2125 MHz
frequency band. The license payment was made on 19 March 2015. The cost of 3G license has been presented in GSM and other telecommunication operating licenses as at 31 December 2016.
In May 2015, lifecell made the payment amounting to UAH 357,568 (equivalent to TL 46,279 as at 31 December 2016) for the first installment
of conversion of spectrum from military use and conditionally committed approximately UAH 479,009 (equivalent to TL 61,996 as at 31 December 2016) for the remaining installments of the conversion. Committed amount will be subject to change
according to the inflation rates at the date of the payments.
(Amounts expressed in thousands of Turkish Liras unless otherwise indicated except share amounts)
Independent
appraisals were obtained for fair values to determine recoverable amount for lifecell. For the purpose of impairment testing, assets that cannot be tested individually are grouped together into the smallest group of assets, cash generating units. As
at 31 December 2016, impairment test for long-lived assets of lifecell is made on the assumption that lifecell is the cash generating unit.
As the recoverable amounts based on the value in use of cash generating units was higher than the carrying amount of cash-generating units of
lifecell, no impairment was recognized. The assumptions used in value in use calculation of lifecell were:
The
aggregate carrying amount of goodwill arising from the acquisition of Belarusian Telecom was totally impaired as at 31 December 2011. The cumulative impairment loss recognized in the statement of profit and loss is TL 228,774.
Independent appraisals were obtained for fair values to determine recoverable amount for Belarusian Telecom. For the purpose of impairment
testing, assets that cannot be tested individually are grouped together into the smallest group of assets, cash generating units. As at 31 December 2016, impairment test for long-lived assets of Belarusian Telecom is made on the assumption that
Belarusian Telecom is the cash generating unit.
As the recoverable amounts based on the value in use of cash generating units was higher
than the carrying amount of cash-generating units of Belarusian Telecom, no impairment was recognized. The assumptions used in value in use calculation of Belarusian Telecom were:
Goodwill allocated to cash generating units and carrying values of all cash generating units are annually tested for impairment. The
recoverable amounts (that is, higher of value in use and fair value less cost to sell) are normally determined on the basis of value in use, applying discounted cash flow calculation. Independent appraisals were obtained for fair values to determine
recoverable amounts for Belarusian Telecom as at 31 December 2016, the date of the goodwill impairment test.
In calculating the net
present value of the future cash flows, certain assumptions are required to be made in respect of highly uncertain matters including managements expectations of growth in adjusted EBITDA, calculated as results from operating activities before
depreciation and amortization and other income / (expenses), timing and quantum of future capital expenditure, long term growth rates, and the selection of discount rates to reflect the risks involved.
(Amounts expressed in thousands of Turkish Liras unless otherwise indicated except share amounts)
Amortization expenses on intangible assets other than goodwill years ended 31 December 2016, 2015 and
2014 amounting to TL 921,812, TL 549,251, TL 481,737 respectively including impairment losses are recognized in direct cost of revenues.
(Amounts expressed in thousands of Turkish Liras unless otherwise indicated except share amounts)
The impairment losses on intangible assets for the years ended 31 December 2016, 2015
and 2014 are TL 3,181, nil and TL 12,063 respectively and recognized in amortization expense.
Computer software includes internally
generated capitalized software development costs that meet the definition of an intangible asset. The amount of internally generated capitalized cost is TL 126,916 for the years ended 31 December 2016 (31 December 2015: TL 123,067).
The amortization expense related to internally generated capitalized software development costs for the years ended 31 December 2016, 2015
and 2014 amounting to TL 30,148 and TL 28,560, TL 25,941 respectively are recognized in direct cost of revenue.
The fair value of the Groups investment properties as at 31 December 2016 has been arrived at on the basis of a
valuation carried out on the respective dates by independent valuation companies which are authorized by the Capital Markets Board, and have appropriate qualifications and recent experience in the valuation of
(Amounts expressed in thousands of Turkish Liras unless otherwise indicated except share amounts)
properties in the relevant locations. The fair value of these investment properties was determined using a variety of valuation methods which are:
direct capitalization approach
and
income capitalization approach
,
cost approach and market approach
. In estimating the fair value of the properties, the highest and best use of the property is its current use.
The rental income obtained during the year ended 31 December 2016 is TL 2,317 (31 December 2015: TL 1,836 and 31 December 2014:
TL 1,102). Total direct operating expense from investment property during the year ended 31 December 2016 is TL 22 (31 December 2015: TL 126 and 31 December 2014: TL 119).
Details of the Groups investment properties and information about the fair value hierarchy as at 31 December 2016 and 2015 are as
follows:
Significant unobservable inputs and sensitivity of the respective investment properties based on the valuation
method are as follows:
Fair value of the investment property which is measured based on the direct capitalization approach
will increase / (decrease) significantly, when there is a significant decrease/ (increase) in capitalization rate and a significant increase/ (decrease) in current market rentals. Capitalization rate is calculated by dividing comparable
properties annual net operating income by the selling price of the respective properties.
In the income capitalization
approach, a significant increase/ (decrease) in rentals will cause a significant increase/ (decrease) in the fair value. In addition, a slight decrease/ (increase) in risk premium and discount rate which are calculated by considering the
current market conditions will cause a significant increase/ (decrease) in the fair value.
In the cost approach, a
significant increase/ (decrease) of construction costs and miscellaneous costs of any similar properties in the market will cause a significant increase/ (decrease) in the fair value.
(Amounts expressed in thousands of Turkish Liras unless otherwise indicated except share amounts)
In the market approach, a significant increase/ (decrease) in the market
value of any properties which are located in the similar areas with similar conditions will cause a significant increase (decrease) in the fair value.
Summary financial information for
equity accounted investees adjusted for the accounting policy differences for the same events under similar circumstances and not adjusted for the percentage ownership held by the Group is as follows (The summary of financial statements are
presented in USD):
(Amounts expressed in thousands of Turkish Liras unless otherwise indicated except share amounts)
Reconciliation of the above summarized financial information to the carrying amount of the
interest in Fintur recognized in the consolidated financial statements:
As at 1 October 2016, Fintur has been classified as asset held for sale and reported as discontinued
operations (Note 17).
The Group
believes that an exit from Fintur countries is deemed highly probable within one year and therefore Fintur should be classified as held for sale and reported as discontinued operations as at 1 October 2016. The Group is committed to plan to
exit from Fintur operations in relevant jurisdictions and initiated an active program to locate a buyer for its associate.
Fintur is
classified as held for sale and discontinued operations and therefore disclosed separately on a single line as discontinued operations in the consolidated statements of comprehensive income and the consolidated statements of cash flows. Investment
in Fintur is presented as held for sale in the consolidated statement of financial position. Comparative periods in the consolidated statements of comprehensive income and the consolidated statements of cash flows are restated to reflect the
classification of Fintur as discontinued operations.
(Amounts expressed in thousands of Turkish Liras unless otherwise indicated except share amounts)
Equity accounting for Fintur ceased from 1 October 2016, and in accordance with IFRS 5, Fintur has been measured at the lower of carrying
amount and fair value less costs to sell. As at 31 December 2016, carrying value of investment in Fintur is TL 1,222,757 (31 December 2015: TL 981,939) which is lower than the fair value less costs to sell indicating that no impairment is
required as at 31 December 2016.
The reconciliation of Profit and loss statement of Fintur is listed below (The summary of financial
statements are presented in USD);
The dividend received amounting to TL 92,263 related to the discontinued operations have been classified in
operating cash flows in the statement of cash flows in 2014.
(Amounts expressed in thousands of Turkish Liras unless otherwise indicated except share amounts)
Deferred tax assets and liabilities as at 31 December 2016 and 2015 are attributable to the following:
As at 31 December 2016, expiration of unrecognized tax losses is as follows:
The financial losses arising from lifecell and Belarus Telekom are TL 1,433,685 (31 December 2015: TL
1,319,313) and TL 1,496,699 (31 December 2015: TL 1,200,185), respectively.
(Amounts expressed in thousands of Turkish Liras unless otherwise indicated except share amounts)
Trade receivables are shown net of allowance for doubtful debts amounting to TL 964,080 as at 31 December
2016 (31 December 2015: TL 816,071). The change in allowance for trade receivables and due from related parties is disclosed in Note 38.
Letters of guarantee received with respect to the accounts and checks receivable are amounted to TL 156,647 and TL 134,798 as at
31 December 2016 and 2015, respectively.
The undue assigned contracted receivables are the remaining portion of the assigned
receivables from the distributors related to the handset campaigns which will be collected from subscribers in instalments by the Company. When monthly instalment is invoiced to the subscriber, related portion is transferred to Receivables
from subscribers. The Company measures the undue assigned contracted receivables at amortized cost, bears the credit risk and recognizes interest income throughout the contract period.
The accounts and checks receivable represents receivables from distributors and roaming receivables.
The Groups exposure to currency risks and impairment losses related to trade receivables are disclosed in Note 34.
The change in allowance for receivables from financial services is disclosed in Note 34.
Starting from 2016 the Company and distributors started to offer the option to buy a device through Turkcell Financing loan, which will be
collected by the Company. The Group carries a risk of collection in these transactions. Turkcell Finansman collects the purchased credit from the subscriber during the contract period, and does not record revenue related to the device since it is
not the main contractor in the device sale.
(Amounts expressed in thousands of Turkish Liras unless otherwise indicated except share amounts)
Cost of inventories incurred as expense and recognized in cost of sales for the years ended 31 December
2016, 2015 and 2014 are amount to TL 579,400, TL 277,489 and TL 295,708 respectively.
Prepaid expenses mainly comprises prepaid rent expenses and frequency usage fees.
Subscriber acquisition costs are subsidies paid to dealers for engaging a fixed term contract with the subscriber that require a minimum
consideration.
As at 31 December 2015, VAT receivable mainly results from 4.5G license VAT payment made as at 26 October 2015
amounting to TL 933,447.
As at 31 December 2015, restricted cash amounting to TL 349,243 represents the time deposits at a local bank
as guarantees in connection with the loans utilized by lifecell.
As at 31 December 2016, the average maturity of time deposits is 49 days (31 December 2015: 27
days).
The Groups exposure to interest rate risk and a sensitivity analysis for financial assets and liabilities are disclosed in
Note 34.
(Amounts expressed in thousands of Turkish Liras unless otherwise indicated except share amounts)
As at 31 December 2016, common stock represented 2,200,000,000 (31 December 2015: 2,200,000,000) authorized, issued and fully paid
shares with a par value of TL 1 each. In accordance with the Law No. 5083 with respect to TL, on 9 May 2005, par value of each share is registered to be TL 1. In this respect, share capital presented in the consolidated financial
statements refers to nominal amount of share capital registered by trade registry.
The holders of shares are entitled to receive dividends
as declared and are entitled to one vote per share at meetings of the Company.
As at 31 December 2016, total number of pledged shares
hold by various institutions is 995,509 (31 December 2015: 995,509).
Capital contribution comprises the contributed assets and certain liabilities that the government settled on behalf of the Group that do not
meet the definition of a government grant which the government is acting in its capacity as a shareholder.
The translation reserve comprises all foreign currency differences arising from the translation of the financial
statements of foreign and domestic operations from their functional currencies to presentation currency of TL.
The fair value reserve comprises the cumulative net change in the fair value of
available-for-sale
financial assets until the investments are derecognized or the asset is impaired.
Under the Turkish Commercial Code, Turkish companies are required to set aside first and second level legal reserves out of their profits.
First level legal reserves are set aside 5% of the distributable income per statutory accounts each year. The ceiling on the first legal reserves is 20% of the
paid-up
capital. The reserve requirement ends
when the 20% of
paid-up
capital level has been reached. Second legal reserves correspond to 10% of profits actually distributed after the deduction of the first legal reserves and the minimum obligatory
dividend
pay-out
(5% of the
paid-up
capital). There is no ceiling for second legal reserves and they are accumulated every year. In this respect, legal reserve presented
in the consolidated financial statements refers to nominal amount of legal reserve.
The cash flow hedging reserve represents the cumulative effective portion of gains or losses arising on changes in fair value of hedging
instruments entered into for cash flow hedges. The cumulative gain or loss arising on changes in fair value of the hedging instruments that are recognized and accumulated under the heading of cash flow hedging reserve will be reclassified to profit
or loss only when the hedged transaction affects the profit or loss, or included as a basis adjustment to the
non-financial
hedged item, consistent with the relevant accounting policy.
(Amounts expressed in thousands of Turkish Liras unless otherwise indicated except share amounts)
The Company has purchased 6,815,563 shares back with a price range of full TL 8.92 to 9.99 as part of the share buyback decision on
27 July 2016. Total of the transactions are TL 65,607. Treasury shares are deducted from Equity.
On
23 March 2016, the Companys Board of Directors has proposed a dividend distribution for the year ended 31 December 2015 amounting to TL 1,200,000 (equivalent to USD 340,987 as at 31 December 2016), which represented
approximately 58% of distributable income. This represents a gross cash dividend of full TL 0.5454545 (net TL 0.4636364) (equivalent to full USD 0.15 and USD 0.13 respectively as at 31 December 2016) per share. This dividend proposal was
discussed and rejected at the Ordinary General Assembly of Shareholders held on 29 March 2016.
According to the resolution of the Extraordinary General Assembly Meeting of Inteltek held on 22 June 2015 and 11 November 2015,
Board of Directors decided to pay dividend amounting to TL 205,648 from the profit realized in years 2012, 2013 and 2014 and the nine months of period of 2015. The dividend payments were completed in 2015.
According to resolution of Extraordinary General Assembly Meeting of Inteltek held on 24 March 2016, the shareholders resolved capital
decrease amount of TL 20,000. The payment to the shareholders was executed on 30 June 2016.
According to the resolution of the
Extraordinary General Assembly Meeting of Inteltek held on 30 June 2016, Board of Directors decided to pay dividend amounting to TL 53,586 from the profit realized in 2015 (remaining amount after deducting advance dividends paid in November
2015 amounting to TL 32,192) and TL 20,455 from the profit realized for six months period of 2016. In addition, Board of Directors decided to pay dividend from legal reserves amounting to TL 25,710 which can be distributed after capital reduction.
The dividend payments were completed as at 31 December 2016.
According to the resolution of the General Assembly Meeting of Azerinteltek held in 2014 and 2015, Azerintelteks Board of Directors has
decided to pay the dividend accrued for fourth quarter of 2014 and 2015 amounting to AZN 5,895 (equivalent to TL 11,736 as at 31 December 2016). Dividend payments have been completed in 2015.
According to resolution of the General Assembly Meeting of Azerinteltek held in 2016, Board of Directors decided to pay advance dividend
amounting to AZN 4,793 (equivalent to TL 9,542 as at 31 December 2016) from the profit realized for the first nine months of 2016). Dividend payments have been completed in 2016.
(Amounts expressed in thousands of Turkish Liras unless otherwise indicated except share amounts)
The calculations of basic earnings per share were based on the
profit attributable to ordinary shareholders for the years ended 31 December 2016, 2015 and 2014 of TL 1,492,088, TL 2,067,654 and TL 1,864,640 respectively and a weighted average number of shares outstanding for the years ended
31 December 2016, 2015 and 2014 is 2,193,184,437, 2,200,000,000 and 2,200,000,000 respectively calculated as follows:
Consideration payable in relation to the acquisition of Belarusian Telecom represents the present value of the
long-term contingent payment to the seller. Payment of $100,000 (equivalent to TL 351,920 as at 31 December 2016) is contingent on the financial performance of Belarusian Telecom, and based on managements estimations, expected to be paid
during the first quarter of 2020 (31 December 2015: the first quarter of 2020). Discount rate of 5.6% used for the present value calculation of the consideration payable in relation to acquisition of Belarusian Telecom as at 31 December
2016 (31 December 2015: 5.1%).
(Amounts expressed in thousands of Turkish Liras unless otherwise indicated except share amounts)
This note provides information about the contractual terms of the
Groups interest-bearing loans and borrowings, which are measured at amortized cost. For more information about the Groups exposure to foreign currency for interest bearing loans, see Note 34.
The Company signed a loan agreement with BNP Paribas, Citibank, HSBC, ING and Intesa Sanpaolo SpA for an
amount of USD 500,000 (equivalent to TL 1,759,600 as at 31 December 2016) and EUR 445,315 (equivalent to TL 1,652,074 as at 31 December 2016) with an availability period until 30 June 2016 to be utilized by the Company and its
subsidiaries for the purpose of funding infrastructure investments and any other potential investment opportunities. Each respective unsecured loan has 2 years grace period, 5 years maturity, principal repayment every 6 months and an annual interest
rate of 3 month LIBOR/EURIBOR+2%. As at 31 December 2016, the Company has utilized USD 500,000 and EUR 445,315 under this agreement.
(Amounts expressed in thousands of Turkish Liras unless otherwise indicated except share amounts)
(Amounts expressed in thousands of Turkish Liras unless otherwise indicated except share amounts)
IAS 19 Employee Benefits requires remeasurements of
employee termination benefit valuation methods to be developed to estimate the enterprises obligation under defined benefit plans. As detailed in Note 9, such remeasurements of employee termination benefit gains/losses are recognized within
other comprehensive income starting from 31 December 2012. The retirement pay liability is calculated annually by independent actuaries using the projected unit credit method. The liability for this retirement pay obligation is recorded in the
accompanying consolidated financial statements at its present value using a discount rate 3.43% depending on the expected payout date (31 December 2015: between 4.55% and 4.80%).
As at 31 December 2016 and 2015, unused vacation pay provision for the Group are TL 43,798 and TL 40,434 respectively.
Movement in the reserve for employee termination benefits as at 31 December 2016 and 2015 are as follows:
Remeasurements of employee termination benefit loss amounting to TL 34,532 has been reflected in other
comprehensive income for the year ended 31 December 2016 (31 December 2015: TL 13,466 remeasurements of employee termination benefit loss and 31 December 2014: TL 819 remeasurements of employee termination benefit loss).
Obligations for contributions to defined contribution plans are recognized as an expense in the consolidated statement of profit or loss as
incurred. The Group incurred TL 7,722, TL 8,364 and TL 7,876 in relation to defined contribution retirement plan for the years ended 31 December 2016, 2015 and 2014 respectively.
As at 31 December 2016 and 2015, sensitivity analysis is performed for the significant assumptions of defined benefit obligation:
Deferred revenue primarily consists of right of use sold but not used
by prepaid subscribers and it is classified as current as at 31 December 2016 and 2015. The amount of deferred revenue is TL 93,800 and TL 121,078 as at 31 December 2016 and 2015, respectively.
(Amounts expressed in thousands of Turkish Liras unless otherwise indicated except share amounts)
Legal provisions are set for the probable cash outflows related to legal disputes.
Obligations for dismantling, removing and site restoration provisions are mainly resulted from operations in Turkey. The rate used for these
provisions is 5.4% as at 31 December 2016 (31 December 2015: 4.8%).
The Group is required to incur certain costs in respect of a
liability to dismantle and remove assets and to restore sites on which the assets were located. The dismantling costs are calculated according to best estimate of future expected payments discounted at a
pre-tax
discount rate that reflects current market assessments of the time value of money and the risks specific to the liability.
It is expected that the obligations for dismantling, removing and site restoration will be realized in accordance with the useful life of GSM
services materials.
The above mentioned additions to obligations for dismantling, removing and site restoration during the period are
non-cash
transactions recorded against property, plant and equipment.
(Amounts expressed in thousands of Turkish Liras unless otherwise indicated except share amounts)
Legal provisions are set for the probable cash outflows related to legal disputes. In Note 37, under legal
proceedings section, detailed explanations are given with respect to legal provisions.
The bonus provision totaling to TL 173,391
comprises mainly the provision for the year ended 31 December 2016 and is planned to be paid in February 2017.
The breakdown of trade and other payables as at
31 December 2016 and 2015 is as follows:
Balances payables to suppliers are arising in the ordinary course of business.
4.5G license payables are related to the frequency bands which the Company has been awarded with, from Authorization Tender on IMT Services and
Infrastructure tender.
Taxes and withholdings include VAT payable, special communications tax, frequency usage fees payable to ICTA and
personnel income taxes.
In accordance with the license agreement, Turkcell pays 90% of the treasury share, which equals 15% of its gross
revenue, to the Turkish Treasury and 10% of the treasury share as universal service fund to the Turkish Ministry.
Selling and marketing
expense accrual is mainly resulted from services received from third parties related to marketing activities of the Group which are not yet invoiced.
Turkcell and Turk Telekom Group agreed to settle ongoing lawsuits and disputes as at 31 December 2015. In this regard, Turkcell agreed to
make a payment of TL 309,250 (including VAT and special communication tax) to Turk Telekom Group. The payment was made on 14 January 2016.
(Amounts expressed in thousands of Turkish Liras unless otherwise indicated except share amounts)
Total current derivative financial instruments assets includes 8,220 TL interest income.
Details of currency forward contracts as at 31 December 2015 is given below:
As at 31 December 2016, total current derivative financial instruments liabilities includes 40,367 TL
interest expense accrual additionally.
(Amounts expressed in thousands of Turkish Liras unless otherwise indicated except share amounts)
The carrying amount of financial assets represents the maximum credit exposure. The maximum exposure to credit risk at the reporting date was:
The maximum exposure to credit risk for trade receivables arising from sales transactions including those classified as due
from related parties at the reporting date by type of customer is:
The aging of trade receivables and due from related parties as at 31 December 2016 and 2015:
The aging of receivables from financial operations as at 31 December 2016 and 2015:
(Amounts expressed in thousands of Turkish Liras unless otherwise indicated except share amounts)
The change in allowance for trade receivables and due from related parties as at 31 December 2016 and 31 December 2015 is as follows:
The impairment loss recognized of TL 452,767 for the year ended 31 December 2016 relates to its estimate
of incurred losses in respect of trade receivables and due from related parties(31 December 2015: TL 445,482).
Trade receivables and
due from related parties are reserved in an allowance account until the Group can determine that the amounts are no longer collectible. When this becomes probable the Group reverses the allowance and
writes-off
the receivable.
The change in allowance for receivables from financial operations as at
31 December 2016 and 31 December 2015 is as follows:
Current cash debt coverage ratio as at 31 December 2016 and 2015 is as follows:
(Amounts expressed in thousands of Turkish Liras unless otherwise indicated except share amounts)
The following tables detail the Groups remaining contractual maturity for its financial liabilities with agreed repayment periods. The
tables have been drawn up based on the undiscounted cash flows of financial liabilities based on the earliest date on which the Group can be required to pay. The tables include both interest and principal cash flows. To the extent that interest
flows are floating rate, the undiscounted amount is derived from interest rate curves at the end of the reporting period. The contractual maturity is based on the earliest date on which the Group may be required to pay.
(Amounts expressed in thousands of Turkish Liras unless otherwise indicated except share amounts)
The Groups exposure to foreign currency risk based on notional amounts is as follows:
(Amounts expressed in thousands of Turkish Liras unless otherwise indicated except share amounts)
Within the scope of the Decree Law No. 683 published on 23 January 2017, the
Company will be able to pay EUR denominated 4.5G license obligation in Turkish liras converted at the buying exchange rate announced by the Central Bank of the Republic of Turkey on 2 January 2017 upon request of the Company.
The
basis for the sensitivity analysis to measure foreign exchange risk is an aggregate corporate-level currency exposure. The aggregate foreign exchange exposure is composed of all assets and liabilities denominated in foreign currencies. The analysis
excludes net foreign currency investments.
10% strengthening of the TL, UAH, BYN against the following currencies as at 31 December
2016 and 31 December 2015 would have increased / (decreased) profit or loss before by the amounts shown below. This analysis assumes that all other variables, in particular interest rates, remain constant.
10% weakening of the TL, UAH, BYN against the following currencies as at 31 December 2016 and
31 December 2015 would have increased / (decreased) profit or loss before tax by the amounts shown below. This analysis assumes that all other variables, in particular interest rates, remain constant.
(Amounts expressed in thousands of Turkish Liras unless otherwise indicated except share amounts)
As at 31 December 2016 and 2015 the interest rate profile of the Groups interest-bearing financial instruments was:
(Amounts expressed in thousands of Turkish Liras unless otherwise indicated except share amounts)
A change of 100 basis points in interest rates as at 31 December 2016 would have increased / (decreased) equity and profit or loss by the
amounts shown below. This analysis assumes that all other variables, in particular foreign exchange rates, remain constant. The analysis is performed on the same basis as at 31 December 2016 and 2015.
Some of the Groups financial assets and financial liabilities are measured at fair value at the end of each reporting period. The
following table gives information about how the fair values of these financial assets and financial liabilities are determined (in particular, the valuation technique(s) and inputs used).
(Amounts expressed in thousands of Turkish Liras unless otherwise indicated except share amounts)
Reconciliation of Level 3 fair value of the Groups financial assets and financial liabilities that are measured at fair value on
recurring base is stated below:
Except as detailed in the following table, the directors consider that the carrying amounts of financial
assets and financial liabilities recognized in the consolidated financial statements approximate their fair values.
(Amounts expressed in thousands of Turkish Liras unless otherwise indicated except share amounts)
The categories of financial assets and financial liabilities that are not measured at fair
value on a recurring basis (but fair value disclosures are required) are stated below:
The methods used in determining the fair values of financial instruments are discussed in Note 4.
The lease contracts, which mainly comprise leases of radio,
transmission, office and internet capacity, expire on various dates. The Group does not have right to purchase the leased asset at the end of the lease period. Price escalation clauses of renewal conditions in operational lease agreements differ
according to various conditions.
(Amounts expressed in thousands of Turkish Liras unless otherwise indicated except share amounts)
Payments are recognized under cost of sales and administration expenses for the years ended 31 December
2016, 2015 and 2014.
As at 31 December 2016, outstanding purchase
commitments with respect to the acquisition of property, plant and equipment, inventory and purchase of sponsorship, rent and advertisement services amount to TL 915,868 (31 December 2015: TL 2,752,139). Payments for these commitments are
going to be made in a 5 year period.
As at 31 December 2016, the Group is contingently liable in respect of bank letters of guarantee
obtained from banks given to customs authorities, private companies and other public organizations, provided guarantees to private companies and financial guarantees to subsidiaries totaling to TL 2,370,724 as at 31 December 2016
(31 December 2015: TL 2,058,810).
As at 31 December 2016, the amounts the Company has commitments regarding lifecells 3G
license purchases amounted to UAH 479,009 (equivalent to TL 61,996 as at 31 December 2016). (31 December 2015: UAH 426,311 (equivalent to TL 51,646 as at 31 December 2015)).
The following disclosures comprise of material legal
lawsuits, investigations and
in-depth
investigations against the Company.
On 27 April 1998, the Company signed the Agreement for grant of concession for the establishment and Operation of the
Pan-European
Mobile Telephone System, GSM (hereinafter referred to as the License Agreement) with the Turkish Ministry. In accordance with the License Agreement, the Company was granted a 25 year
license for the provision of GSM services for a license fee of $500,000.
On 30 April 2009, the Company signed a separate License Agreement with ICTA which provides authorization for providing IMT 2000/UMTS
services and establishment and operation of the required infrastructure. Turkcell acquired the A license providing the widest frequency band for a consideration of EUR 358,000 (excluding VAT). The license is effective for duration of 20 years
starting from 30 April 2009. According to the agreement, Turkcell has provided IMT 2000/UMTS services starting from 30 July 2009.
The 4.5
licensing process is finalized by signing of IMT License Commitments Document by Turkcell and therefore, ICTA granted Turkcell 4.5G License on 27 October 2015. The 4.5G License is effective for 13 years until 30 April 2029. According to
the License, Turkcell started to provide 4.5G services on 1 April 2016.
(Amounts expressed in thousands of Turkish Liras unless otherwise indicated except share amounts)
Belarusian Telecom owns a license issued on 28 August 2008 for a period of 10 years and was valid till 28 August 2018. According to
the Sale and Purchase Agreement signed, the State Property Committee of the Republic of Belarus committed to grant the license from the acquisition date of 26 August 2008 for a period of 10 years. In accordance with the Edict of the President
of the Republic of Belarus dated 26 November 2015, numbered 475, the license is now issued without limitation of the period of validity. Starting from 1 March 2016, the license is valid from the date of the licensing authoritys
decision on its issue and for an unlimited period. Under the terms of its license, Belarusian Telecom is required to gradually increase its geographical coverage until the end of 2018. Belarusian Telecom has fulfilled all coverage requirements
except covering all Belarusian settlements. The number of uncovered settlements is 657 out of a total of 22,552 settlements.
lifecell owns twelve activity licenses, for GSM 900, GSM 1800, a technology neutral license, issued for 3G, one license for international and
long-distance calls and eight PSTN licenses for eight regions in Ukraine. As at December 28, 2016, lifecell owned 27 frequency use licenses for
IMT-2000
(UMTS),
GSM-900,
GSM-1800,
CDMA-800
microwave Radiorelay and Broadband Radio Access, which are regional and national. 3G activity and
frequency licenses were issued in March 2015, reissued due to company name change in March 2016 and are valid for 15 years. Additionally, lifecell holds a specific number range three NDC codes for mobile networks, twelve permissions on a
number resource for short numbers, eleven permissions on a number resource for
SS-7
codes (7 regional and 4 international), one permission on a number resource for Mobile Network Code, nine permissions on a
number resource for local ranges for PSTN licenses, two permissions on a service codes for alternative routing selection for international and long-distance fixed telephony and one permission on a code for global telecommunication service
800.
On 12 August 2008, Spor Toto conducted a tender which allowed private companies to organize fixed odds and paramutual betting games based
on sports competitions. Inteltek gave the best offer for the tender. On 29 August 2008, Inteltek signed a contract with Spor Toto, receiving the rights to operate the fixed odds and paramutual betting games based on sports competitions for the
next ten years. New commission rate, which is 1.4% of the takings arising from the operation of the fixed odds and paramutual betting games based on sports competitions (until 1 March 2009, commission rate was 7% of gross takings), is
applicable starting from March 2009. As at 31 December 2016, Inteltek has a letter of guarantee of TL 159,752 (31 December 2015: TL 159,752) provided to Spor Toto.
Inteltek has a mobile agency agreement with Spor Toto, receiving the rights to assign mobile sub agencies to operate the fixed odds and
paramutual betting games based on sports competitions. As at31 December 2016, Inteltek has a letter of guarantee of TL 25,000 (31 December 2015: TL 25,000) provided to Spor Toto for mobile agency agreement. The targeted payout is 50% of
the turnover balance including VAT. The fact that Inteltek is obliged to pay the difference between the realized and the targeted payout balances, whenever the pool balance falls negative, creates an excess payment risk.
On 27 April 2007, Kibris Telekom signed the License Agreement for Installation and Operation of a Digital, Cellular, Mobile
Telecommunication System (Mobile Communication License Agreement) with the
(Amounts expressed in thousands of Turkish Liras unless otherwise indicated except share amounts)
Ministry of Communications and Public Works of the Turkish Republic of Northern Cyprus which is effective from 1 August 2007, replacing the previous
GSM-Mobile
Telephony System Agreement dated 25 March 1999. In accordance with the Mobile Communication License Agreement, Kibris Telekom was granted an 18 year GSM 900, GSM 1800 and IMT 2000/UMTS license
for GSM 900, GSM 1800 frequencies while the usage of IMT 2000/UMTS frequency bands is subject to the fulfillment of certain conditions.
On
14 March 2008, Kibris Telekom was awarded a 3G infrastructure license at a cost of $10,000 including VAT, which was paid at the end of March 2008. Under the terms of the license, the system had to be operational by
mid-October
2008. In 2010, Kibris Telekom has completed the radio transmission (air link) project providing direct international voice and data connection with mainland and started using it from the third quarter of
2010. The Project is the only direct connection in Turkish Republic of Northern Cyprus besides Telecommunication Authority.
Azerinteltek, in which Intelteks shareholding is 51%, was established on 19 January 2010, and authorized to organize, operate,
manage and develop the fixed-odds and para-mutual sports betting games by the Ministry of Youth and Sports of Azerbaijan for a period of 10 years. The agreement signed with Azeridmanservis which is founded by the Ministry of Youth and Sports of
Azerbaijan is renewed with the same terms and conditions in accordance with the new legislation enforced in Azerbaijan regarding the betting games based on sports on 30 September 2010. Azerinteltek officially commenced sports betting games on
18 January 2011. On 4 March 2015, Azerinteltek authorization of organizing, operating, managing and developing the fixed-odds and para-mutual sports betting games of was extended till 2 March 2025.
Since January 1, 2013, Azerinteltek was authorized for the sales of lottery tickets as a main distributor by Azerlotereya. As at
1 January 2016, the authorization for the sales of lottery tickets has extended for one year.
Management believes that the Group is
in compliance with the terms and conditions of the license agreements in all material respects as at 31 December 2016 and 2015.
Universal Project that the Company started on 17 January 2013,
in order to construct and operate a mobile communication infrastructure in rural areas not covered by 2G network for the Ministry of Transport, Maritime Affairs and Communications , has been completed as of 3 March 2016. The Company has
continued to provide operational services after 3 March 2016. Since the management of the Company anticipates that TL 32,299 arising from the services provided after the contract period can be collected, no provision is recognized in the
consolidated financial statements as at and for the period ended 31 December 2016.
The Concession Agreement signed by the Company on
27 April 1998 has been renewed by virtue of the Provisional Article 2 of the Law No. 4673 and it was entered into force on 13 February 2002 upon signature by BTK; certain amendments have been made after the enactment of the Law
No. 5398 dated 3 July 2005; subsequently, the agreement has been renewed on 25 February 2009 after the additional frequency band tender for GSM 900 dated 20 June 2008. The Company also signed another concession agreement on
30 September 2009 for rendering 3G mobile telecommunication services.
(Amounts expressed in thousands of Turkish Liras unless otherwise indicated except share amounts)
The Company is obliged to pay each month 90% of, 15% of its monthly gross sales; with the
exception of the interest for late payment of the amounts charged to its subscribers and of the indirect taxes, fiscal obligations such as fees and duties and the invoiced amounts recorded in the accounts
to the Treasury as treasury share and
10% of the remaining as the universal services share to the Ministry of Transport, Maritime Affairs and Communications. The Company is also obliged to pay once a year 0,35% of its gross sale as the Authority contribution share.
As per Article 51 titled as Applicable Law and Settlement of Disputes of the 2G Concession Agreement, the parties agreed that the
disputes shall be settled by three arbitrators to be appointed in accordance with the arbitration rules of the International Chamber of Commerce. According to the said provision, the disputes arising from the scope, execution and termination of the
agreement shall be first referred to the Licensing Coordination Committee; if it is not settled by this way within 30 days; one of the parties shall notify the other party by a letter on the outline, reasons of the dispute and its intention to
commence arbitration proceedings; if the dispute cannot be settled within 15 days as of such notification, the dispute shall be solved by arbitration.
As per Article 45 titled as Applicable Law and Settlement of Disputes of the 3G Concession Agreement, the Council of State is
authorized to solve the disputes arising from the agreement and its annexes thereof.
The Undersecretariat of Treasury alleged that the
Company made deficient treasury payments in the past and sent requests for payment and BTK requested penalty fee over the alleged underpaid treasury share amounts. The Company took legal steps to object to these requests and legal proceedings are
ongoing. The maximum loss of the Company, excluding the interest for late payment arising from these disputes, for 2G Concession Agreement and 3G Concession Agreement could be TL 374,936 and TL 49,634, respectively.
Based on the management opinion, the probability of an outflow of resources embodying economic benefits to settle the obligation is uncertain,
thus, no provision is recognized in the consolidated financial statements as at and for the period ended 31 December 2016 (31 December 2015: None).
Large Tax Payers Office levied Special
Communication Tax (SCT) and tax penalty on the Company amounting to TL 527,639 in total, of which SCT amounting 211,056 and penalty amounting to TL 316,583 based on the claim stated on Tax Investigation Reports prepared for the years 2008-2012, that
the Company should pay Special Communication Tax over the prepaid card sales made by the distributors. The Company filed 60 lawsuits in the Tax Courts for the cancellation of each tax and tax penalty claim.
Respective Courts accepted 24 of the cases filed for the cancellation of the fined tax assessment prepared for the year 2008 and 2009. Large
Taxpayer Office appealed the decisions. The Company replied these requests. . The Council of State decided that there is no need to grant a decision by the reason of waiver during the appeal process.
The Court partially accepted 12 of the cases filed for the cancellation of the fined tax assessment prepared for the year 2011. The Company
appealed the decisions regarding the parts against the Company. The Large Tax Payers Office appealed the decisions regarding the parts against the Large Tax Payers Office. The Council of State rejected the stay of execution requests, made during the
appeal process by the Company. The appeal process is pending.
The Large Tax Payers Office has collected TL 80,355 (TL 77,480 and TL 2,875
overdue interest) calculated for the parts against the Company for the assessment of the SCT for the year 2011 by offsetting the receivables of the Company from Public Administrations. No provision for the aforementioned amount is recognized in the
consolidated financial statements so that it was shown in other receivables.
(Amounts expressed in thousands of Turkish Liras unless otherwise indicated except share amounts)
The Court partially accepted 12 of the cases filed for the cancellation of the fined tax
assessment prepared for the year 2010. The Company appealed the decisions regarding the parts against the Company. The Council of State rejected the stay of execution requests, made during the appeal process by the Company. The Council of State
decided that there is no need to grant a decision by the reason of waiver during the appeal process.
The Court rejected the other 12 cases
filed for the cancellation of the fined tax assessment (TL 122,802), related to the year 2012. The Company appealed the respective decisions. The Council of State partially accepted the Companys request for the stay of execution of the First
Instance Courts decisions during the appeal process. The Council of State decided that there is no need to grant a decision by the reason of waiver during the appeal process.
As per the Law no. 6736, the Company filed applications for the restructuring of penalties and interest on the SCT regarding the dispute on the
tax amount for the years 2008, 2009, 2010, 2011 and 2012. Tax Office accepted the restructuring applications for the years 2008, 2009, 2010, 2012 and the Company paid the restructuring amount of TL 117,058. Within this scope the Company submitted
the waiver petition to the Tax Office related with the cases for these years. On the other hand, Tax Office rejected the application for the restructuring of the SCT regarding the dispute on the tax amount for the year 2011. The Company filed a case
for the cancellation of aforementioned rejection act of Tax Office for the year 2011. The case is pending.
Limited tax investigation has
been performed for the year 2013, regarding the aforementioned case and no notification has been received regarding the result of the investigation by the Company.
Based on the probable payment including interest in case of restructuring the SCT for the year 2013 as per the Law no. 6736, the Company
accrued provisions in the consolidated financial statements as at and for the period ended 31 December 2016 amounting to 14,866 TL (31 December 2015: None).
ICTA filed 4 lawsuits on 13 October 2014, 23 December 2014, 3 March 2015 and 11 April 2016 for the collection of the total
amount of TL 113,353. The amount which was alleged that the Company paid deficiently by the ICTA decision took upon the investigation for the periods 2004 2009, 2010 2011, and 2012 on the radio utilization and usage fees, with its
accrued interest, which will be calculated.
The Courts decided to take expert report for the cases dated 13 October 2014,
23 December 2014 and
3 March 2015. The Courts decided to consolidate the lawsuits filed by ICTA on 13 October 2014 and
23 December 2014. The expert report has been notified to the Company, for the case dated
13 October 2014. The expert committee has requested additional information and documents from the parties with this report. The Company
submitted its objections and declarations against the expert report and the Court decided to take an additional expert report. The cases are pending.
(Amounts expressed in thousands of Turkish Liras unless otherwise indicated except share amounts)
On the other hand, as a result of the investigation on the same subject for the period of
2013, ICTA has imposed an administrative fine to the Company in the amount of TL 2,989 and decided that the deficiently paid amount of TL 21,191 should be collected from the Company. The amount of TL 2,241 administrative fine which was issued on
27 September 2016 have been paid within 1 month following the notification of the decision of ICTA, and 25% discount have been applied. The Company filed a lawsuit for the cancellation of aforementioned administrative fine and ICTAs
administrative acts implied on the Company for the collection of the radio utilization and usage fees which was claimed to have been paid deficiently. The case is pending.
On the other hand, as a result of the investigation on the same subject for the period of 2014, ICTA has decided that the deficiently paid
amount of TL 124 should be collected from the Company. On 29 December 2016 Company applied to ICTA and appealed the decision to ICTA Board again.
Based on the management opinion, the probability of an outflow of resources embodying economic benefits is uncertain, thus, no provision is
recognized in the consolidated financial statements as at and for the period ended 31 December 2016 (31 December 2015: None).
With the decision dated
6 June 2011 and numbered 230 established on the grounds of the investigation initiated by the Competition Board on the grounds that the Company violated the competitive environment through abusing its dominant position in the Turkish mobile
market and infringements of Article 4 and 6 of the Law No. 4054, it was decided to apply administrative fine amounting to TL 91,942 on the Company. A lawsuit was filed in the Council of State for the stay of execution and the cancellation of
the execution of Article 4 and 6 by the Company.
The Council of State accepted the Companys request for stay of execution for the
part of the Competition Board decision related to the administrative fine amounting to TL 91,942but rejected the request for the part of the decision stating that the Company abused its dominant position with its practices subject to the Competition
Board decision and has to end this violation. The Competition Board objected to the decision for the accepted part and the Company objected to the decision for the rejected part. The Plenary Session of Administrative Law Divisions of the Council of
State cancelled the stay of execution decision and decided to send the file back to the first instance court so as to be examined for the reasons related to the basis of the Competition Boards stay of execution decision. Upon this decision,
the Council of State rejected the Companys stay of execution request. The Company objected to the decision. The objection was rejected. Vodafone demanded to be accepted to the case, as the intervening party. The Company also objected to this
demand too. The Court accepted the Vodafones demand to intervene. The hearing took place on 8 March 2016. The Court granted an interim decision after the hearing and requested some information and documents from the Competition Authority.
The Competition Authority responded to the interim decision. The Company submitted its statements against the petition of the Competition Authority.
On 8 March 2012, payment order has been sent to the Company by the Tax Office. The Company filed a lawsuit for the stay of execution and
cancellation of the payment order on 13 March 2012. The Court accepted the lawsuit and cancelled the payment order. Tax Office appealed the decision. The Company replied the appeal request. Appeal process is still pending.
Dogan Dagitim Satis Pazarlama Odeme Aracilik ve Tahsilat Sistemleri A.S. filed a lawsuit against the Company on 5 June 2012 claiming TL
110,484 together with up to 3 times of the loss amount to be determined by the court for its material damages by reserving its rights for surpluses allegedly on the ground that the Company caused that damage by its applications to its
sub-distributors
which constituted a violation
(Amounts expressed in thousands of Turkish Liras unless otherwise indicated except share amounts)
of the law no. 4054 and that violation was proved by the Competition Board decision in which the Board imposed TL 91,942 administrative fine to the Company. The court decided to wait for the
Council of States final decision. The Court dismissed the interim decision on the expectation of the Council of State files, appointed the day of the hearing and decided to request information on the latest status of the files. The case is
still pending.
Mobiltel İletisim Hizmetleri Sanayi ve Ticaret A.S. filed a lawsuit against the Company on 17 August 2012
claiming TL 500 together with up to 3 times of the loss amount to be determined by the court for its material damages by reserving its rights for surpluses allegedly on the ground that the Company gives exclusive competence to its
sub-dealers
and that violation was proved by the Competition Board decision in which the Board imposed TL 91,942 administrative fine to the Company and that Mobiltel was not able to sale any product to the
sub-dealers
which were given exclusive competence by the Company. The court decided to obtain an expert report and to wait for the Council of States final decision. The lawsuit is pending.
Pamuk Elektronik whose dealership agreement was terminated initiated a lawsuit with a claim of a compensation three times of its alleged
damages due to the Companys actions falling within the scope of the Competition Boards administrative monetary fine in the amount of TL 91,942 and also with a compensation claim in the amount of TL 2,100 due to the alleged unjust
termination of the agreement. The Company submitted its reply petition within the time limits.
The Court dismissed the case based on the
ground that the dispute should be settled by arbitration since there is an arbitration clause in the agreement. Pamuk Elektronik appealed this decision, the Company submitted its response to appeal request. Subsequently, the Court of Appeal affirmed
the dismissal decision of the first instance. Pamuk Elektronik requested the correction of this decision but the Court of Appeal declined such request. Pamuk sent a notification to the Company to commence the arbitration proceeding; the Company sent
a response thereto. The request for arbitration filed by Pamuk Elektronik has been received and reply petition has been submitted within the time limit. The case is pending.
Based on the management opinion, the probability of an outflow of resources embodying economic benefits is uncertain, thus, no provision is
recognized in the consolidated financial statements as at and for the period ended 31 December 2016 (31 December 2015: None).
Within consolidated financial statements prepared as of
31 December 2016, obligations which are related to following ongoing disputes have been evaluated.
Based on the management opinion,
the probability of an outflow of resources embodying economic benefits is uncertain, thus, no provision is recognized in the consolidated financial statements as at and for the period ended 31 December 2016 (31 December 2015: None).
(Amounts expressed in thousands of Turkish Liras unless otherwise indicated except share amounts)
Key management personnel comprise the Groups key management executive officers and members of board of directors.
As at 31 December 2016 and 2015, none of the Groups executive officers has outstanding personnel loans from the Group.
Total compensation provided to key management personnel is TL 60,544, TL 66,876 and TL 32,817 for the years ended 31 December 2016, 2015
and 2014 respectively as listed below;
The Company has agreements or protocols with several of its shareholders, consolidated subsidiaries and
affiliates of the shareholders.
Due from related parties short term is shown net of allowance for doubtful debts amounting to TL 231 as at 31 December 2016
(31 December 2015: TL 302 and 31 December 2014: TL 80).
Due from Megafon, Telia, Vimpelcom, Azercell and Millenicom resulted
from telecommunications services such as interconnection and roaming.
Due from Kazakcell, mainly resulted from the software services and telecommunications services such as interconnection and
roaming.
(Amounts expressed in thousands of Turkish Liras unless otherwise indicated except share amounts. Currencies
other than Turkish Liras are expressed in thousands unless otherwise indicated.)
Due from Krea resulted from rental circuit system, corporate internet services and data
center services.
Due to Hobim mainly resulted from rendering invoice printing services and subscription documents services.
Due to Kyivstar , Megafon and Geocell mainly resulted from rendering telecommunications services such as interconnection and roaming.
The Groups exposure to currency risk related to due from / (due to) related parties is disclosed in Note 34.
Intragroup transactions that have been eliminated are not recognized as related party transaction in the following table:
(Amounts expressed in thousands of Turkish Liras unless otherwise indicated except share amounts)
Kyivstar, an entity under common control with Alfa, is rendering and receiving telecommunications services such as interconnection and roaming.
Vimpelcom, an entity under common control with Alfa, is rendering and receiving telecommunications services such as interconnection and
roaming.
Telia, a subsidiary of Sonera, is rendering and receiving telecommunications services such as interconnection and roaming.
Megafon, a subsidiary of Sonera, is rendering and receiving telecommunications services such as interconnection and roaming.
(Amounts expressed in thousands of Turkish Liras unless otherwise indicated except share amounts)
Çukurova Holding has signed a share purchase agreement with BeIN Media Group LLC related to the sale of their shares in Krea. Share
transfer has finalized as at 26 August 2016.
There are no specific agreements between Turkcell and digital channels branded under Digiturk name. Every year, as in every other media
channel, standard ad spaces are purchased on a spot basis. Also, Krea provides instant football content related to Spor Toto Super League to the Company to be delivered to mobile phones and tablets.
The Company has agreements for fixed telephone, leased line, corporate internet, and data center services provided by the Companys
subsidiary Turkcell Superonline.
Azercell, a subsidiary of Sonera, is rendering and receiving telecommunications services such as interconnection and roaming.
Millenicom shares held by Cukurova Group were acquired by EWE Turkey Holding on 21 January 2016. Millenicom is rendering and receiving
telecommunications services such as interconnection and roaming.
Hobim, one of the leading data processing and application service provider companies in Turkey, is owned by Cukurova Group. The Company has
entered into invoice printing and archiving agreements with Hobim under which Hobim provides the Company with monthly invoice printing services, manages archiving of invoices and subscription documents. Prices of the agreements are determined
through alternative proposals evaluation.
KVK Teknoloji shares held by Cukurova Group were acquired by MV Holding on 6 July 2015. The Company has a distributorship agreement with
KVK Teknoloji.
(Amounts expressed in thousands of Turkish Liras unless otherwise indicated except share amounts)
The Groups ultimate parent company is Turkcell. Subsidiaries of the
Company as at 31 December 2016 and 31 December 2015 are as follows:
(Amounts expressed in thousands of Turkish Liras unless otherwise indicated except share amounts)
(Amounts expressed in thousands of Turkish Liras unless otherwise indicated except share amounts)
Summarized financial information in respect of Inteltek is set out below. The summarized
financial information below represents amounts before intragroup eliminations.
Within the scope of the Decree Law No. 683 published on
23 January 2017, the Company will be able to pay EUR denominated 4.5G license obligation in Turkish liras converted at the buying exchange rate announced by the Central Bank of the Republic of Turkey on 2 January 2017 upon request of the
Company.
(Amounts expressed in thousands of Turkish Liras unless otherwise indicated except share amounts)
Aktif Yatirim Bankasi A.S. Turkcell Asset Finance Fund, founded by Aktif Yatirim Bankasi A.S.
and mandated to issue asset-backed securities with a structure in which our Companys 100% subsidiary Turkcell Finansman, will be the originator, has applied to the Capital Markets Board of Turkey (CMB) for the issuance certificate
of asset-backed securities with an amount of up to TRY 100,000 within one year.
The Company and the Ministry of Transport, Maritime
Affairs and Communications, Directorate General of Communications signed a contract to continue the contract, signed on 20 February 2013 to establish and operate mobile communication infrastructure and operation in uncovered areas, (Phase 1)
until 31 December 2018 and to add mobile broadband services to the existing infrastructure providing GSM services under Universal Service Law and to operate the new and existing networks together. Mobile broadband services will be added to the
existing infrastructure established in accordance with Phase 1 in 1,799 rural locations. The new and the existing infrastructure will be operated together
The incorporation of Turkcell Enerji Cozumleri ve Elektrik Satis Ticaret A.S, whose field of activities are electricity energy trade and
wholesale and retail electricity sales, has been registered. The Company has been incorporated on 20 February 2017.