WebLinc Partners with Clutch to Provide Retailers Real-time Customer Intelligence
August 03 2015 - 9:00AM
Business Wire
Integration Enables Online and Mobile Retailers
to Strengthen Connections with their Most Valuable Customers
WebLinc, the commerce platform provider for the fastest growing
online retailers, today announced that it has partnered with
Clutch, a pioneering Consumer Management platform delivering
consumer intelligence and engagement solutions to premier brands.
This partnership provides WebLinc’s clients with access to advanced
customer loyalty and gift programs that integrate various channels
including Web and mobile sales, within the commerce platform for
increased intelligence and more personalized engagements.
As consumers have access to troves of information about the
products they buy and expanding options on where to buy them, it
becomes increasingly important that brands and retailers dedicate
resources to acquiring, engaging and retaining customers. By
pre-integrating Clutch’s Consumer Management solution into its
commerce platform, WebLinc gives retailers easy access to
technology that can help them better understand the personas and
patterns of existing and prospective customers. As a result, these
retailers can then provide a more personalized shopping experience
that will drive loyalty and increase sales.
“The features and functionality of the WebLinc Commerce Platform
are ideal for retailers undergoing periods of rapid growth –
something that’s easy to see through the company’s track record.
Additional consumer visibility and loyalty management tools from
Clutch will help support those capabilities even more,” said Ned
Moore, co-founder and CEO of Clutch. “Retailers have traditionally
focused digital marketing on customer acquisition, but as they
grow, they are becoming increasingly dependent on engaging and
motivating their existing customers to drive faster growth and
incremental value. The actionable intelligence and personalized
engagements from Clutch's platform will give WebLinc’s clients the
ability to execute on these opportunities.”
The WebLinc Commerce Platform is built on a framework of
lightweight, agile technologies to help retailers create high
performing online and mobile experiences that are an extension of
their brand. Clutch adds to those capabilities by providing
intelligence derived from real-time consumer behaviors and
transactions, while also managing the implementation of customer
loyalty programs. By enabling brands to understand customers across
in-store, online, mobile and social channels, Clutch facilitates
relevant, timely and consistent consumer engagements that build
trust and loyalty.
“Customer loyalty is both an exciting opportunity and an ongoing
challenge for our clients in such a competitive retail market.
Clutch can help them stay ahead of the pack,” said Darren Hill, CEO
and co-founder of WebLinc. “Building a strong and loyal customer
base is increasingly reliant on insight into the many digital
channels consumers use on a daily basis. Engaging customers more
intelligently across those channels will help our retail clients
generate new prospects while keeping existing customers happy.”
About ClutchClutch’s advanced Consumer Management
platform delivers customer intelligence and personalized
engagements empowering consumer-focused brands to identify,
understand and engage their Most Valuable Customers (MVCs). Its
advanced Consumer Management platform integrates customer data
across point-of-sale, ecommerce, mobile and social channels
delivering personalized experiences, intelligent engagements and
loyal customers. Headquartered outside of Philadelphia, Clutch’s
solutions impact nearly 50 million consumers of over 750 brands.
Clutch is a proud partner of Safeguard Scientifics (NYSE:SFE) and
Ben Franklin Technology Partners. For more information visit
clutch.com, follow Clutch Holdings on LinkedIn or @ClutchSuccess on
Twitter.
About WebLincWebLinc is the commerce platform provider
for fast growing online retailers. The WebLinc Commerce Platform’s
modern, agile technologies and WebLinc’s strategic expertise
empower mid- to large-size retailers to consistently out-pace their
competition. Based in Philadelphia with satellite offices in New
York and Canada, WebLinc powers commerce sites for dynamic,
high-growth retailers including URBN’s brands Free People, Terrain
and BHLDN, U.S. Polo Assn., Thomas Scientific, Jeffers Pet, Hello
Kitty and many more. To learn more, visit www.weblinc.com, follow
@WebLinc or call 215-925-1800.
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version on businesswire.com: http://www.businesswire.com/news/home/20150803005215/en/
Media Contactfama PRKeri
Bertolino, 617-986-5007weblinc@famapr.comorGregory FCA for
ClutchMatt McLoughlin, 610-228-2123matt@gregoryfca.com
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