Apigee and Accenture to Collaborate on Delivering Predictive Analytics Solution That Helps Organizations Improve the Customer...
October 13 2015 - 9:00AM
Apigee® (NASDAQ:APIC), developer of an intelligent API
platform for digital business, today announced that it is
collaborating with Accenture (NYSE:ACN) to
bring Apigee Insights, an API-based,
self-service predictive analytics solution, to clients and
help them deliver an improved customer experience. By combining the
ability of Apigee Insights to provide a single, seamless view
of customer engagement across channels and predict future actions
with Accenture Analytics’ broad industry knowledge and
predictive analytics capabilities, clients will be better able to
understand their customers and create personalized digital
experiences across channels at a lower cost.
Apigee and Accenture Analytics are initially focused on the
utilities industry with plans to bring their combined analytics
capabilities to additional industries. The analytics collaboration
is a part of the Apigee and Accenture global
alliance that was established in 2013.
“By integrating Apigee Insights into our offerings, we’re able
to not only provide an integrated view of each customer journey,
but also deliver powerful predictive analytics to help
our clients anticipate their customer’s next move. This will
help companies make customer interactions more relevant, valuable
and effective, enabling them to become more data-driven and
insight-powered. Accenture works with an ecosystem of advanced
analytics providers, and the Apigee Insights solution will add
an important predictive capability to our industry-specific
offerings,” said Narendra Mulani, senior managing
director, Accenture Analytics, part of Accenture
Digital.
“It’s not sufficient for businesses to simply enable digital
experiences – they need to be able to tap the resulting data
to better understand customer needs and continuously improve upon
those experiences,” said Chet Kapoor, Apigee CEO. “Accenture
Analytics delivers technology and services to help businesses
leverage customer data to make faster, more informed
decisions. We look forward to collaborating with them in
order to deliver industry-leading predictive analytics
capabilities to help their clients achieve better business
outcomes.”
Apigee Insights: Advanced, Hadoop-based Predictive
Analytics
Apigee Insights is an API-based, self-service predictive
analytics solution that enables enterprises to understand and
predict customer behavior across interaction channels such as
emails, the Web, mobile apps, chat and contact centers. Apigee
Insights leverages Apache Hadoop – an open
source framework for processing large sets of structured and
unstructured data -- along with specialized data structures
and sophisticated machine learning – to enable businesses to gain
insights, provide personalized experiences and improve customer
satisfaction and retention.
To learn more about Apigee Insights, please visit here.
Apigee Insights is part of the Apigee intelligent API
platform, which also includes Apigee Edge, Apigee’s
flagship API management product, and Apigee Link, an API-first
Internet of Things (IoT) product for connecting devices to the
Internet.
About Apigee
Apigee® (NASDAQ:APIC) provides an intelligent API
platform for digital business. Many of the world's largest
organizations select Apigee to enable their digital business,
including 23 of the Fortune 100, six of the top 10 Global 2000
retail companies, and five of the top 10 global telecommunications
companies. Apigee customers include global enterprises such as
Walgreens, Burberry, Morningstar, and First Data. Apigee is
headquartered in San Jose, California and has over 400 employees
worldwide.
Safe Harbor Statement
This press release contains forward-looking statements,
including statements regarding market adoption of predictive
analytics technologies; planned collaboration regarding Apigee’s
products; planned customer adoption and implementation of Apigee’s
products and Accenture’s offerings, and the expected benefits
therefrom; potential future customer opportunities; and
opportunities between Apigee and Accenture. These forward-looking
statements are based on current expectations and are subject to
inherent uncertainties, risks and changes in circumstances that are
difficult or impossible to predict. Consequently, you should not
rely on these forward-looking statements. Actual outcomes and
results may differ materially from those contemplated by these
forward-looking statements as a result of such uncertainties, risks
and changes in circumstances, including without limitation risks
and uncertainties related to market adoption of predictive
analytics technologies, the ability of Apigee’s software to meet
Accenture’s and its customers’ needs, the quality of Apigee’s
software, support and services and related infrastructure capacity,
our ability to compete successfully, our use of open source
software, any inconsistency of Apigee’s Insights product with data
privacy and security protections and standards, and any incorrect
implementation or use of Apigee software.
The foregoing list of factors is not exclusive. Additional
risks and uncertainties that could affect Apigee’s financial and
operating results are included under the captions "Risk Factors"
and "Management's Discussion and Analysis of Financial Condition
and Results of Operations" and elsewhere in Apigee’s Form 10-Q
filed with the SEC on June 11, 2015. Apigee’s SEC filings are
available on the Investor Relations section of the Company’s
website at http://investors.apigee.com and on the SEC's
website at www.sec.gov. Apigee disclaims any obligation
to update the forward-looking statements provided to reflect any
change in its expectations or any change in events, conditions or
circumstances on which any such statement is based.
Connect with Apigee
Apigee blog: http://apigee.com/about/blogApigee
community: https://community.apigee.com/Twitter: https://twitter.com/ApigeeLinkedIn: https://www.linkedin.com/company/apigee
Apigee is a registered trademark in the U.S. Other product or
company names mentioned may be trademarks or trade names of their
respective companies.
Media Contact:
Mark Wheeler
press@apigee.com
615.516.6147
Investor Contact:
Kevin Faulkner
ir@apigee.com
408.816.1658
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