Verizon Sweeps Mobile Performance Awards in San Francisco Per Latest RootMetrics Report
September 14 2017 - 11:00AM
According to a new report from RootMetrics®, the independent source
for real-world mobile performance comparison, Verizon sweeps the
RootScore Awards in San Francisco, including three outright wins.
Specifically, the latest 2nd Half 2017 San Francisco Metro
RootScore Report reveals Verizon earns outright awards in network
reliability and call performance categories for the first time
since the first half of 2016. Meanwhile, Verizon and AT&T share
the data performance award in a tight race while T-Mobile gains
ground after improving its median download speed by 7 Mbps.
When it comes to data speeds in San Francisco, AT&T records
the fastest median download speed at 29.3 Mbps, allowing
subscribers to download a high-definition TV show in less than
three minutes. Notably, AT&T, T-Mobile, and Verizon all record
the fastest median upload speeds ranging from 11.6 Mbps to 13.7
Mbps, meaning uploading a photo to social media would take less
than three seconds on any of the networks.
“The race to provide an excellent mobile experience for the
tech-savvy consumers of the City by the Bay is hotter than ever,”
said Annette Hamilton, RootMetrics director. “Verizon swept the
awards and our latest testing reveals close races in network
reliability and data performance, meaning consumers throughout the
San Francisco metro area have excellent options depending on their
mobile needs.”
This is the thirteenth time RootMetrics has tested the mobile
networks in San Francisco and issued findings for the metro area.
RootScore Reports provide a scientific, independent,
consumer-focused assessment of mobile network
performance.
Mobile Performance You Can Depend on
Reliability and speed are crucial to a consistently good mobile
experience. RootMetrics indicates performance in these key areas
with its network reliability category, a combination of results
from data, call, and text tests; and its network speed category,
which examines results across testing of data transfers,
downloading email, and web/app tasks. Although there is a tight
race in the network reliability category, Verizon ultimately takes
the RootScore Award outright. Meanwhile, Verizon and AT&T share
the Network Speed RootScore Award.
Data Performance
The data performance category reflects how well networks perform
in downloading and uploading data, performing email tasks, and
downloading files that approximate loading typical webpages or
apps. Verizon and AT&T share the top spot in the data
performance category, which is an award Verizon had previously won
outright for three consecutive testing periods. Notably, AT&T,
T-Mobile, and Verizon record the fastest median upload speeds.
Call and Text Performance
Call and text capabilities are fundamental to a strong mobile
experience. Call performance testing is based on how reliably each
network can place and maintain calls, while text performance
measures how reliably and quickly consumers can send and receive
text messages. Verizon wins the Call Performance RootScore Award
outright, while the text performance category results in a four-way
tie for the third consecutive time.
Comprehensive Testing
To evaluate the mobile experience in San Francisco, RootMetrics
conducted tests across all hours of the day and night from August 3
through August 11. Using smartphones purchased off the shelf at
carrier stores, tests were conducted indoors at 62 locations and
while driving 1,223 miles. For details about RootMetrics testing,
see the methodology section of the RootMetrics website.
About RootMetrics®
RootMetrics®, an IHS Markit company, is an independent mobile
analytics firm that measures mobile network performance and offers
insights into the consumer mobile experience. RootMetrics provides
data on mobile network performance to help the networks improve and
give consumers an end-to-end look at mobile performance. To ensure
that RootMetrics testing reflects real-world mobile usage, testing
is conducted based on where, when and how consumers use their
smartphones most often.
© 2017 RootMetrics. All rights reserved.
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Attachments:
A photo accompanying this announcement is available at
http://www.globenewswire.com/NewsRoom/AttachmentNg/7e3b520f-744f-4534-932a-cffd1431086a
Lori Niquette
RootMetrics
617-779-1800
rootmetrics@shiftcomm.com
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