Pitney Bowes Hails Success of Harvey Nichols Partnership
November 02 2017 - 5:00AM
Business Wire
Retailer’s online presence now provides
shipping to 214 countries in 75 different currencies, and local
payment solutions
Pitney Bowes (NYSE:PBI), a global technology company that
provides innovative products and solutions to power commerce, and
luxury retailer Harvey Nichols have praised the success of their
recent global retail partnership in boosting online sales and
presence. Launched in 2015, the initiative has helped extend the
store’s relationship with its overseas customers by creating a
unique online experience that provides payment options in over 75
currencies and an online presence across 214 countries worldwide,
resulting in a seamless retail experience.
Harvey Nichols opened its doors in 1831 and today is regarded as
the world’s leading luxury retailer known primarily for its iconic
destination in Knightsbridge, London. With an increasing reliance
on online sales to support its physical stores, the company
relaunched its website in the spring of 2014 with the aim of
creating a seamless customer experience both in-store and online.
To support the goal of a profitable international presence, Harvey
Nichols partnered with Pitney Bowes, who worked with them to
integrate their existing checkout systems with their Complete
Cross-Border solution, a scalable, end-to-end global ecommerce
solution built to handle all elements of business retail
cross-border expansion. This created a bespoke model that was
easily adapted into the existing online infrastructure.
Pamela Reynolds, Head of Online at Harvey Nichols
observed, “We wanted to make visits to Harvey Nichols more
frequent for those customers that only come once a year on holiday.
Complete Cross-Border offered so much — more countries, localised
currencies, language opportunities and better shipping rates. It
was the best solution for us.”
Since the implementation, Harvey Nichols’ online site is not
only localised for hundreds of countries and territories, it now
offers many additional benefits, including currency and
country-specific promotions and pricing, fully landed costs,
compliance, logistics and fraud and risk management and customer
care. The company now has numerous expansion plans for its site and
cross-border solution.
Georges Berzgal, Vice President EMEA for Pitney Bowes Global
Ecommerce, commented “We’re delighted in Harvey Nichols’ success.
They have realised that in today’s rapidly changing economic
environment, increased focus needs to be placed on cross-border
selling and using technology to increase business efficiency. At
Pitney Bowes, we’re committed to supporting retailers and consumers
to make cross-border sales as easy as possible.”
Click here for more information and to watch the video, “Harvey
Nichols Goes International with Pitney Bowes.”
About Pitney Bowes
Pitney Bowes (NYSE:PBI) is a global technology company powering
billions of transactions – physical and digital – in the connected
and borderless world of commerce. Clients around the world,
including 90 percent of the Fortune 500, rely on products,
solutions, services and data from Pitney Bowes in the areas of
customer information management, location intelligence, customer
engagement, shipping, mailing, and global ecommerce. And with the
innovative Pitney Bowes Commerce Cloud, clients can access the
broad range of Pitney Bowes solutions, analytics, and APIs to drive
commerce. For additional information visit Pitney Bowes, the
Craftsmen of Commerce, at www.pitneybowes.com.
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version on businesswire.com: http://www.businesswire.com/news/home/20171102005257/en/
Pitney Bowes EuropeHina Sharma, +44 (0) 7595 092
430hina.sharma@pb.comorPitney Bowes IncBrett Cody, +1 203 351
6079brett.cody@pb.comorBurson MarstellerChinedu Udezue, +44 (0)
2073 600 6443Chinedu.udezue@bm.com
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