New York Selects Xerox’s Healthcare Technology to Modernize Medicaid
April 20 2015 - 2:58PM
Business Wire
Xerox’s Health Enterprise system among only a few that can
handle today’s population health needs
Xerox (NYSE:XRX) will work with the state of New York to update
its Medicaid claims processing system to a next-generation
technology platform that will help manage expanding Medicaid rolls.
New York Medicaid currently serves over 6 million people.
Under a $564.9 million, five-year contract with the New York
State Department of Health, Xerox will implement its Health
Enterprise solution, a flexible, adaptable and analytical Medicaid
Management Information System (MMIS). The system is one of the only
platforms that can manage all aspects of contemporary Medicaid
programs, including the new strategies in population health
management, managed care, care coordination and other areas that
are needed to meet Affordable Care Act objectives.
Given its very large and diverse Medicaid population, New York
requires a modern technology platform to run the Medicaid program
efficiently, while keeping up with changing state and federal
requirements. Meeting consumer expectations for access is also key.
For the first time, New York Medicaid members and providers will be
able to access the system through a website optimized for mobile
devices.
“Xerox is giving New York the flexibility to customize our
Medicaid program so we can best serve both the people who rely on
this system and the healthcare providers who are on the front lines
of caring for them every day,” said New York State Medicaid
Director Jason Helgerson. “We’ll rely on Xerox to offer a simple
and straightforward experience for our service providers and our
Medicaid population.”
Health Enterprise is Xerox’s newest solution to comprehensive
Medicaid program management. It uses an already proven platform
that allows for rapid design and development to meet New York’s
specific needs. As Xerox continues to invest in innovating the
Health Enterprise platform, New York will be able to easily adopt
new system enhancements.
Health Enterprise offers New York and other states a variety of
advantages:
- Quicker updates: Traditional
mainframe MMIS often require significant time and money to make
system changes. Health Enterprise offers flexible program
management, so administrators can quickly update program rules,
implement new methods for improving member care and health
outcomes, or adjust to new payment methodologies.
- Modularity and interoperability:
Functional modularity and data interoperability are key aspects of
federal regulations for Medicaid Information Technology
Architecture standards. With Health Enterprise, the Department of
Health will be able to easily exchange data across modular
components and with other state and commercial systems to work
compatibly in a true information network.
- Mobile access: Running on a
user-friendly interface, Health Enterprise in New York is optimized
for use on mobile devices. This will allow the state’s Medicaid
clients to receive a variety of services, including access to their
medical history, via Android and iOS devices.
- Population health management:
Analyzing the data of New York Medicaid members, the system will
identify high-risk populations who might benefit from the state’s
care management programs. Health Enterprise will also help the
state monitor and manage healthcare delivery. New York health
officials will use its case management tool to offer high-risk
members resources that can help improve their health while reducing
the overall cost of care.
“New York is currently navigating four major transitions – a
significant Medicaid expansion, a shift to a managed care model, a
shift to value-based payment, and a total technology platform
transformation,” said Dave Hamilton, group president, Government
Healthcare Solutions, Xerox. “With Health Enterprise we are well
positioned to assist the state with all of these priorities –
providing a platform that is flexible and intuitive so the state
can best serve its Medicaid population and its evolving program
goals.”
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Xerox has more than 40 years of experience working with
government health agencies to enhance the efficiency of programs
that ensure the health of citizens. Currently being used in two
states and being implemented in three others, Health Enterprise
annually processes millions of claims and pays billions of dollars
to thousands of doctors and hospitals on behalf of millions of
Medicaid beneficiaries accurately and on time, saving states money
and maximizing allowable federal financial participation.
To support the project, Xerox will add 400 jobs, including
clerical staff, call center positions, healthcare professionals,
and technical positions, in Albany and other New York
locations. Xerox was founded in Rochester, where the company has
more than 50 buildings and 600 acres of campus space that house its
major global operations, manufacturing and research sectors. Xerox
currently has approximately 10,000 employees in the state of New
York.
About Xerox
Xerox is a global business services, technology and
document management company helping
organizations transform the way they manage their
business processes and information. Headquartered in Norwalk,
Conn., we have more than 140,000 Xerox employees and do business in
more than 180 countries. Together, we provide
business process services, printing equipment, hardware
and software technology for managing information -- from data
to documents. Learn more at www.xerox.com.
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Media:XeroxJennifer Wasmer,
+1-203-807-3543jennifer.wasmer@xerox.comorText 100 for
XeroxElizabeth Gangemi,
+1-585-697-2613elizabeth.gangemi@text100.com
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