Fujitsu and SUSE Unveil "SUSE Business Critical Linux" Support Service to Meet Industry Demand for Highly Reliable Support
June 29 2017 - 4:06AM
JCN Newswire (English)
Fujitsu and SUSE today announced the launch of a new premium
Linux support service, "SUSE Business Critical Linux," which will
be exclusively offered by Fujitsu over the next 12 months. Fujitsu
has selected SUSE as its preferred Linux partner for this new
premium Linux support service, which will be offered based on the
two companies' strategic alliance concerning open-source product
development and support, announced in November 2016.
With the accelerated adoption of Linux operating systems by
enterprises worldwide, demand for higher-level support services is
growing, especially in mission-critical areas where applications
such as in-memory databases are running on Linux platforms. "SUSE
Business Critical Linux" will be provided jointly by Fujitsu and
SUSE to address customers' evolving needs with a highly reliable,
24/7 support framework that significantly extends current support
periods, from five years to up to eight years per SUSE service
pack.
This exclusive offering provides business customers with one-stop
shopping, including Fujitsu-manufactered servers and other
hardware. Together, Fujitsu and SUSE will help customers cut risks,
ensure around-the-clock application availability and long-term
application stability, and optimize maintenance schedules and
costs.
Katsue Tanaka, SVP, Head of Platform Software Business Unit at
Fujitsu Limited, says: "We are pleased to announce 'SUSE Business
Critical Linux' as an outcome of the strategic alliance with SUSE.
This new support ensures the highly reliable and secure computing
environment required in mission-critical systems, and the offering
further extends and strengthens the existing strategic partnership
between SUSE and Fujitsu."
Rupert Lehner, Head of Enterprise Platform Services at Fujitsu
EMEIA, says: "We're proud to introduce this unique service offering
to customers worldwide. Open source business applications are
rapidly evolving, and with this comes a growing demand for
flexible, fast and secure support services that can meet
organizations' enterprise requirements for maximum system
reliability. Together with our preferred Linux partner, SUSE, we
are committed to delivering open source-based solutions for the
most challenging business environments. This service agreement
takes our strategic partnership to a new level."
"The long-term support provided by SUSE with Fujitsu for
mission-critical computing is big news for enterprise customers
seeking always-on solutions that really are always on," said
Phillip Cockrell, SUSE vice president of Worldwide Alliance Sales.
"Mission-critical workloads demand the powerful technology and
detailed, ongoing support and service this joint solution will
provide."
The new service offering will help meet enterprise requirements for
maximum data and application availability and rapid innovation in
the data center, and will support the ever-increasing demands of
mission-critical workloads.
Pricing and Availability
Fujitsu will make "SUSE Business Critical Linux" available in EMEIA
and Japan from July 2017, to customers running "SUSE Linux
Enterprise Server 12" and "SUSE Linux Enterprise Server 12 High
Availability Extension." The service will subsequently be rolled
out to other regions globally. Pricing varies according to
region.
About SUSE
SUSE, a pioneer in open source software, provides reliable,
interoperable Linux, cloud infrastructure and storage solutions
that give enterprises greater control and flexibility. 25 years of
engineering excellence, exceptional service and an unrivaled
partner ecosystem power the products and support that help our
customers manage complexity, reduce cost, and confidently deliver
mission-critical services. The lasting relationships we build allow
us to adapt and deliver the smarter innovation they need to succeed
- today and tomorrow. For more information, visit www.suse.com.
About Fujitsu Ltd
Fujitsu is the leading Japanese information and communication
technology (ICT) company, offering a full range of technology
products, solutions, and services. Approximately 155,000 Fujitsu
people support customers in more than 100 countries. We use our
experience and the power of ICT to shape the future of society with
our customers. Fujitsu Limited (TSE:6702) reported consolidated
revenues of 4.5 trillion yen (US$40 billion) for the fiscal year
ended March 31, 2017. For more information, please see
http://www.fujitsu.com.
* Please see this press release, with images, at:
http://www.fujitsu.com/global/about/resources/news/press-releases/
Source: Fujitsu Ltd
Contact:
SUSE Limited Liability Company
Kevan Barney
Phone: +1 801-861-2931
E-mail: kbarney@suse.com
Fujitsu Limited
Public and Investor Relations
Tel: +81-3-6252-2176
URL: www.fujitsu.com/global/news/contacts/
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