CHICAGO, July 28, 2014 /PRNewswire/ -- Etherios, a
division of Digi International (NASDAQ: DGII) and a Platinum Cloud
Alliance Partner of salesforce.com, announced it is an inaugural
member of the Salesforce Fullforce Master Program which recognizes
partners with proven expertise delivering industry and
cloud-specific services and solutions for customers.
Etherios was selected to join this elite program based on its
proven expertise with Salesforce1 Service Cloud and history of
delivering overwhelming success to its Salesforce customers coupled
with its differentiated and comprehensive Internet of Things (IoT)
solution offering. This combined offering enables organizations of
all sizes to realize tangible business value by connecting their
products, people and processes with the Salesforce1 Platform. The
Fullforce Master Program recognizes partners who have demonstrated
the strongest capabilities so as to jointly provide customers with
unparalleled success.
Comments on the News
- "Becoming part of the Fullforce Master Program is a testament
to our consultants' knowledge and relentless focus on driving
customer success," said Mike
Dannenfeldt, senior vice president of Etherios
Solutions.
- "Etherios is a leading partner in the Salesforce Cloud Alliance
Program and I am very pleased to recognize it as holding a
Fullforce Masters in Service Cloud," said Dan Streetman, SVP of worldwide alliances and
channels, salesforce.com.
- "Etherios didn't just help us deploy Service Cloud, it helped
us transform our business," said David
Espindola, CIO Flexera Software.
Using the Internet of Things to Deliver Effortless Customer
Service with Service Cloud
Today's customers are social, mobile and connected. The result
is an unprecedented opportunity to engage customers 24/7 in a
personalized way on every channel and on every device. And in
today's world, customers expect every service experience with a
company to be one thing: effortless.
Enter the Internet of Things (IoT), a connected world, where
companies are connecting their products with the people, processes
and technology within their organizations. It's about
proactively identifying issues, resolving issues remotely when
possible, and optimizing field service technician
deployments. By turning device and machine data into
actionable intelligence in the Service Cloud you are able to
deliver effortless service for customers.
Additional Resources
- Learn more about Salesforce Fullforce:
http://blogs.salesforce.com/company/2014/02/salesforce-fullforce-program.html
- Become a fan of Etherios: facebook.com/etherios
- Follow Etherios on Twitter: twitter.com/etherios
- Follow us on LinkedIn: linkedin.com/company/etherios
About Etherios:
Etherios is a division of Digi International (DGII), a publicly
traded company with over 600 employees in locations across
North America, Europe and Asia serving a global customer base. Etherios
is leading the Internet of Things (IoT) revolution by helping
organizations connect products, people and processes. We are
uniquely positioned as the only company providing a comprehensive
connected solution encompassing advisory, wireless design and CRM
services combined with Device Cloud, our award-winning
platform-as-a-service. Our employees deliver unmatched business
results and value as evidenced by a 9.9/10 customer satisfaction
rating. Etherios is a strategic partner with some of the most
recognized firms in the world and is a Platinum Cloud Alliance
Partner of salesforce.com.
For more information about Etherios, visit:
www.etherios.com.
Salesforce, Fullforce and others are trademarks of
salesforce.com, inc.
SOURCE Etherios