CA Technologies Helps Leading UK Financial Institution Secure Online Transactions
April 12 2016 - 9:00AM
Business Wire
United Kingdom’s Largest Member-Owned Banking
Service Adopts CA Payment Security Solution to Accurately Identify
Cardholders and Reduce Transaction Abandonment
CA Technologies (NASDAQ:CA) today announced that Nationwide, a
member-owned UK financial institution, has implemented its payment
security suite to strike the right balance between eCommerce
security and cardholder convenience. Nationwide relies on CA’s
payment security offerings to help implement a new multi-layered
security approach to accurately verify cardholders in real-time,
build trust and extend brand loyalty. The solution also helps
Nationwide to reduce the cost of credit and debit card
operations.
“CA Technologies plays a vital role in helping Nationwide
deliver a frictionless eCommerce experience,” says Matthew Sparkes,
Commercial Manager, Nationwide. “By adding advanced analytics to
the next generation of our digital verification process, 3-D
Secure, Nationwide has the flexibility and control to make even the
most complex transactions seamless and secure. CA’s payment
security solutions help us identify fraud more effectively, while
improving the customer experience and delivering the insight we
need to understand customers better and to drive business
growth.”
CA Transaction Manager allows Nationwide to offer cardholders a
flexible and dynamic strong authentication process by implementing
the industry standard 3-D Secure protocol with the Verified by Visa
program.
CA Risk Analytics increases insight and enables Nationwide to
continue to transparently assess the fraud risk of an online
transaction in real-time during authentication. It examines current
and past transactions, device characteristics, location, user
behavior and historical fraud data to evaluate risk. The calculated
risk score is then used to decide whether to allow the purchase,
request strong authentication, send an alert or deny the purchase.
By easily identifying legitimate transactions, the majority of
cardholders are able to continue their purchase without
impact—enhancing the service experience. Operational costs are also
reduced with fewer inquiries coming into Nationwide call
centers.
Early planning and collaboration between CA Technologies and
Nationwide during negotiation, coupled with the software’s
easy-to-use, cloud-based integration, paved the way to a fast,
two-week roll-out once the contract was signed. Nationwide’s
existing Payment Card Industry (PCI) and 3-D Secure certifications
also helped accelerate the roll-out.
“CA Technologies is proud to assist Nationwide in its strategy
to give millions of cardholders a better online transaction
experience,” said Terrence Clark, senior vice president, CA
Technologies. “Our Payment Security solutions help reduce
‘card-not-present’ fraud while ensuring a frictionless, hassle-free
online shopping experience for customers. We look forward to
developing the partnership and giving Nationwide new opportunities
to maximize the significant benefits of the application
economy.”
About Nationwide
Nationwide, headquartered in the United Kingdom, is the world’s
largest building society as well as one of the largest savings
providers and a top-three provider of mortgages in the UK. It is
also a major provider of current accounts, credit cards, ISAs and
personal loans. Nationwide has around 15 million customers. The
Society has around 17,000 employees. Nationwide’s head office is in
Swindon with administration centres based in Northampton,
Bournemouth and Dunfermline. The Society also has a number of call
centres across the UK.
About CA Technologies
CA Technologies (NASDAQ:CA) creates software that fuels
transformation for companies and enables them to seize the
opportunities of the application economy. Software is at the heart
of every business in every industry. From planning, to development,
to management and security, CA is working with companies worldwide
to change the way we live, transact, and communicate – across
mobile, private and public cloud, distributed and mainframe
environments. Learn more at www.ca.com.
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Press:CA TechnologiesLeanne AgurkisMobile: 407 620
2136Leanne.Agurkis@ca.com
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