AUSTIN, Texas, April 12, 2021 /PRNewswire/ -- Oracle today
announced a new platform to deliver a more intuitive, personalized,
and streamlined employee experience within Oracle Fusion Cloud
Human Capital Management (HCM). Oracle Journeys helps organizations
create a one-stop shop for employees as they navigate all aspects
of work and complete complex tasks. The new capabilities enable HR
teams to create, tailor, and deliver step-by-step guidance to walk
employees through events as diverse as onboarding, having a baby,
returning to the workplace, launching a new product, or growing
their career.
"With our homes doubling as offices over the past year, we've
grown accustomed to the way technology improves our lives as
consumers, and employees want that same experience at work," said
Chris Leone, senior vice president
of development, Oracle Cloud HCM. "As offices reopen, it will be
critical to provide consistent and positive experiences both in the
office and for remote workers – but it doesn't stop there.
Organizations need to provide guidance throughout an employee's
entire career, from training to finding a mentor, returning to the
workplace, and eventually traveling safely. Oracle Journeys will
help HR teams provide value beyond traditional HR
processes by tailoring unique experiences for their
workforce."
Oracle Journeys guides employees through tasks and key
milestones while delivering quick access to resources they need
across HR and the entire organization. It also makes it easy for
employees to take action as they move through various events. The
new features in Oracle Journeys help HR leaders by enabling them to
move beyond standard HR workflows to create personalized,
step-by-step guidance for any task – be it personal, professional,
operational, or administrative. By providing easy access to
AI-recommended processes tailored to individual needs, the solution
helps employees save time and improve productivity. The latest
innovations within Oracle Cloud HCM include:
- Journeys LaunchPad: Delivers a single destination for
employees to explore, launch, and share Journeys tailored to their
needs. It can host any Journey applicable to an employee, assigned
by their manager, or recommended by AI based on previous actions,
events, or career progressions. For example, newly-promoted
employees may see a New Manager Journey, those planning to return
to the office may get prompted with a Return to Work Safely
Journey, or those relocating to a new facility may receive a
Relocation Journey and be guided through next steps – all directly
within their LaunchPad. Employees can access and complete their
Journeys on any device including desktop, mobile, chat
applications, or Oracle Digital Assistant.
- Journeys Creator: Allows HR teams and managers to
create, modify, and assign Journeys across the enterprise. HR
leaders can access a library of pre-built Journey templates, which
can be tailored to the unique needs of the organization, workforce,
and individual teams. This allows Journeys to be designed to meet
specific company requirements, policies, and brand guidelines – all
within minutes and without the need for IT or any coding.
Organizations can also adapt them to include cross-enterprise
tasks, and create Journeys like Manage My Expenses or Launch a New
Product. Available templates include Onboarding, Return to the
Workplace, Parental Leave, Relocation, Illness or Injury, and
Return from Leave.
- Journeys Booster: Helps integrate HR processes and other
business functions such as finance, operations, and facilities
management with third-party systems and external applications. This
enables end-to-end process completion in a single experience,
supported by the process automation capabilities of Oracle Process
Cloud, with minimal coding needed. Journeys Booster automates
requests and services across HR, IT, and other work systems and can
also be expanded via HR Helpdesk when additional support is needed
within workflows.
Supporting Quotes:
"Employee experience is a critical, multi-disciplinary challenge
and employee needs vary widely," said Josh
Bersin, global HR industry analyst. "Companies desperately
need easy-to-use, highly customizable platforms to design, measure,
and integrate employees' digital lives. Offerings like Oracle
Journeys are becoming the hottest part of the human capital systems
market."
"The employee experience is easy to take for granted, but it
pays dividends when invested in properly. Companies that make
deliberate efforts to make tasks quicker and easier with positive
experiences for their workforce will reap the benefits of increased
satisfaction, engagement, and productivity," said R. "Ray" Wang,
principal analyst, Constellation Research. "Customers seek the
ability to manage their own journeys in their core HCM systems.
This not only helps organizations better manage and grow their
workforce during challenging times, but also enables HR to serve as
an innovation center for the entire business."
"The needs and expectations of employees have changed
drastically. Now more than ever, our workforce
needs personalized guidance, support, and motivation,"
said Jacely Voon, chief people officer, People Culture &
Corporate Social Responsibility, Fujifilm. "Oracle Cloud HCM
provides a single HR platform that allows us to better manage our
teams and keep up with their evolving expectations. No matter what
further changes we see in the workforce, we will be ready to
deliver a positive employee experience for our 14,000+ team members
across the region."
See here for more information about Oracle Journeys:
http://www.oracle.com/human-capital-management/journeys
To learn more about Oracle Fusion Cloud HCM, please visit:
https://www.oracle.com/human-capital-management
About Oracle
Oracle offers suites of integrated
applications plus secure, autonomous infrastructure in the Oracle
Cloud. For more information about Oracle (NYSE: ORCL), please visit
us at www.oracle.com.
Trademarks
Oracle and Java are registered trademarks
of Oracle Corporation.
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SOURCE Oracle