APPEALIE has announced the winners of the 2024 SaaS Awards. 30
SaaS apps were recognized for their demonstrated excellence and
customer outcomes. Winning SaaS platforms, including Birdeye,
Movable Ink, Eptura and Workato.
SAN
DIEGO, May 27, 2024 /PRNewswire/ -- APPEALIE has
announced the winners of the 2024 SaaS Awards.
"Customers are the driving force behind any
successful software platform. We are proud to honor those SaaS
platforms that prioritize customer satisfaction above all
else."
30 SaaS apps were recognized for their demonstrated excellence
and customer outcomes. Winning SaaS platforms, including Birdeye,
Movable Ink, Eptura and Workato.
"Customers are the driving force behind any successful software
platform. We are proud to honor those SaaS platforms that
prioritize customer satisfaction above all else," said Arabella
Solaybar of APPEALIE. "In an ever-growing market of vendors, our
data-driven award methodology highlights those who consistently
deliver superior customer outcomes, setting them apart from the
rest."
As an indicator of APPEALIE's SaaS Award selectivity, the
Overall SaaS Award winners averaged over 4.6 stars on the most
popular software review platforms (G2, Capterra, and GetApp - all
of which use a 5-star rating scale).
The 2024 APPEALIE SaaS Award winners are presented below:
OVERALL SAAS AWARD WINNERS
Overall, SaaS Award winners were selected using Net Promoter
Scores™ (NPS), UI/UX, recent product improvements, and third-party
analyst research, among other criteria.
With the continued growth in entries and competition to the
APPEALIE SaaS Awards, the Overall SaaS Award winners now
incorporate specific product categories and customer segment.
Customer Segment: Enterprise
Analytics + Business Intelligence:
Collaboration & Productivity:
Customer Service:
- Birdeye
- ChurnZero
- MaintainX
Development + DevOps:
HR + Learning:
- BrainStorm Inc
- Fuel50
- Legion Technologies
- Submittable
IT Management + Operations:
Marketing:
- Alida Inc.
- Birdeye
- Movable Ink
Supply Chain & Logistics:
Vertical Industry:
Customer Segment: Small Business + Mid-Market
Analytics + Business Intelligence:
Collaboration & Productivity:
Customer Service:
Development + DevOps:
ERP + Finance:
Marketing:
- automotiveMastermind
- Phonexa
Sales:
- automotiveMastermind
- Xactly
Vertical Industry:
SaaS Customer Success Award Winners:
- Alida Inc.
- Banzai
- Birdeye
- ChurnZero
- Invia Pty. Ltd
- Marchex
- MONVY
- Pushpay
- SolarWinds
- Workato
SELECTED SAAS AWARD WINNER PERSPECTIVES:
"We are honored to receive the 2024 APPEALIE SaaS Award," said
Phonexa CMO Talar Malakian. "We're committed to building the best
marketing software for the affiliate and performance marketing
industries. Our team's dedication to excellence and customer
success continues to propel us forward, and we are excited to build
on this momentum."
"We are incredibly honored to receive the APPEALIE SaaS Customer
Success Award for Monvy®. This honor reflects the dedication and
effort put in by our team as the valuable benefits our solution
brings to our customers. Moving forward we are committed to pushing
boundaries and delivering services that enable businesses to reach
their goals with ease and effectiveness. We extend our gratitude to
APPEALIE and to our loyal customers for their support and
confidence in Monvy®."
"At SolarWinds, we are committed to enriching our customers'
lives by helping them accelerate their business transformations and
meet the performance challenges of today's complex hybrid IT and
multi-cloud environments. We are excited that this commitment to
customer success has been recognized by our peers, and we're
honored to have been named a winner of the SaaS Customer Success
Award at the 2024 APPEALIE SaaS + Software Awards!"
"We are honored that SmartBear has been recognized as the
overall SaaS Award winner in the Development + DevOps Category –
Enterprise in the 2024 APPEALIE SaaS + Software Awards," said
Vineeta Puranik, SVP, Engineering
and DevOps at SmartBear. "We remain dedicated to pioneering
innovation in software development, embracing AI's transformative
potential, as we continue to empower development teams worldwide
with visibility into end-to-end quality, enabling exceptional user
experiences."
"We're thrilled with winning the APPEALIE award for the third
consecutive year, especially amidst the positive feedback we've
received from across our customer base on the GenAI innovation
that's seen as a game changer in accelerating the time to insights.
This award is really an acknowledgment of the extraordinary effort
and teamwork across our entire company. Not only that, but it
highlights our dedication to leading in this new era of market
research and fostering human centricity in ways previously
unimaginable." - Adam Mertz, Chief
Growth Officer at Discuss
"At BigPanda, we are committed to empowering the teams that keep
the digital world running. We're honored to be recognized as the
winner of Appealie SaaS's IT Management + Operations award – it's a
strong validation of the work we are doing to transform IT
Operations with AI. We're proud to be at the cutting edge of IT
Operations, leveraging AI to enable a future with faster incident
resolution and without stressful outages." – Assaf Resnick, Founder and CEO at BigPanda
"Our customer success team is intentional about taking a
human-centric approach to proactively solve problems and pain
points throughout the customer journey," said Rachel Stanley, VP of Customer Experience at
Banzai. "Receiving this award highlights Banzai's dedication to
optimizing customer touchpoints, providing empathetic support and
setting customers up to achieve their goals."
"BrainStorm is honored to be recognized as the Overall SaaS
Award winner in the HR & Learning Category - Enterprise at the
2024 APPEALIE SaaS + Software Awards. At BrainStorm, we are
committed to innovating the way learning teams engage, onboard, and
educate both employees and customers. Our focus is on driving
effective behavior change through our education platform, and this
APPEALIE award serves as a milestone in our journey towards
redefining the model of enterprise learning."
"Everstream is honored to be named a 2024 APPEALIE SaaS +
Software Award winner for Enterprise Supply Chain & Logistics,"
said Paige Cox, Chief Product
Officer at Everstream Analytics. "For an industry that is all too
familiar with disruption and risk, our team is consistently seeking
new ways to enable sustainable and resilient global supply chains
with our AI-powered multi-tier risk-optimized insight-to-action
capabilities."
"We are really proud to be committed to delivering innovative
solutions that empower organizations on their skills transformation
journey. To have this recognized by APPLEALIE in the HR &
Learning category is an honor. This award is testament to the
positive impact Workforce Insights is making for organizations in
powering data-led decision making through deep insights. We look
forward to continuing to drive excellence and set new standards in
the industry." – Anne Fulton, CEO at
Fuel50
"We are honored to be named a winner for the 2024 APPEALIE SaaS
award in the Customer Success category and the Overall SaaS award
winner in the Collaboration & Productivity category. It is a
testament to the time and dedication our team invests in
democratizing automation and the critical role we believe our
platform plays in ushering in a new era of making the complex
simple with AI and enterprise orchestration. We are committed to
helping our customers across industries streamline business
processes and drive efficiency at scale." – Vijay Tella, CEO and co-founder of Workato
ABOUT APPEALIE
The APPEALIE SaaS Awards are the most selective in software.
Winning SaaS apps are selected on the basis of customer feedback
and data, including Net Promoter Scores™. APPEALIE also conducts
further due diligence beyond entrant applications to ensure each
winner meets its standards of excellence.
Pronounced "appeal-eee," our name APPEALIE originates from our
mission to recognize the most appealing apps in SaaS.
https://appealie.com/
Attribution: Net Promoter, Net Promoter Score, and NPS are
registered trademarks of Bain & Company, Inc., Satmetrix
Systems, Inc., and Fred
Reichheld.
Media Contact
Arabella Solaybar, APPEALIE, 5889574227,
operations@appealie.com, https://appealie.com/
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